Lorna Samuel
48 Hilborough Court, Livermere Road London, E8 4LQ
Mobile:07404927270 E: lornas171@outlook.com
Personnel Profile
I am a very hard worker with a positive attitude towards new challenges and work
environments. I consider myself to be an ambitious, dedicated and compassionate person with
a great time management and organization skills. I have over 10 years cleaning experience
and knowledge. I am committed to and willing to further gain experience which will enable selfdevelopment. I would be a valuable member to any team who focus entirely on the wellbeing
of others. I am very willing and able to rapidly learn new skills and contribute to the success
of an organization. I consider myself to be enthusiastic, self-motivated and flexible with a keen
desire to progress.
Key Skills
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Organised and methodical in approach to work
Able to prioritise and plan daily schedules
Punctual with an excellent time keeping and attendance record
Can follow orders and work unsupervised
Ability to manage people - strong leadership qualities
Reliable and take responsibility for all my actions
Excellent awareness of health and safety guidelines in the work place
Team player and ability to knowledge share
Work Experience
Office Cleaner – Outsourced Client Solutions
(23 Sept 2019 – 26 Nov 2020
 Same as below
Office Cleaner – Sparkle Facilities Management Limited
( Nov 2016 – Date)
 Same as below
Office Cleaner – Outsourced Client Solutions
(Jan 2017 – Nov 2016
 Same as below
Office Cleaner - Principle Cleaning Services
(May 2015 – Date)
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Cleans and disinfects sinks, counter tops, toilets, mirrors, floors
Replenishes bathroom supplies
Polishes metalwork, such as fixtures and fittings
Empties waste baskets and recyclables and transports to disposal area
Cleans and disinfects refrigerators
Dusts furniture, equipment, partitions
Office Cleaner - Swift Office Cleaning & Anabas
(July 2008 - June 2009)
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Clean and supply designated facility areas (dusting, sweeping, vacuuming, mopping,
cleaning ceiling vents, rest room cleaning etc.)
Perform and document routine inspection and maintenance activities
Carry out heavy cleansing tasks and special projects
Notify management of occurring deficiencies or needs for repairs
Make adjustments and minor repairs
Stock and maintain supply rooms
Cooperate with the rest of the staff and follow all health and safety regulations
Receptionist/ Administrative Assistant - Citizen Advice Bureau (Volunteer)
(2005 - 2006)
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Diary managing for all advisers
Answering incoming calls and accurately taking and relaying messages or
transferring calls
Welcoming all clients and directing them to their appointments
Doing all the general office work such as: typing, photocopying, emailing, faxing and
scanning
In charge of all incoming and outgoing post
Office Cleaner - British Telecom
(1998 - 2004)
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Cleaning Offices to a high standard
Vacuuming, mopping, cleaning toilets, emptying bins, cleaning kitchens and
bathrooms
Working within specific time frames
Adhering to health and safety guidelines
Using chemicals and cleaning solutions safely
Using all machinery and equipment needed to get the job done thoroughly
Education
Hackney College
City and Guilds Level 1 Diploma in Computer Applications
NVQ Level 2 BTEC National Diploma in Business and Finance
Waltham Forest College
5 GCSEs include English & Maths
Interest & Hobbies
I enjoy cooking, listening to music and watching documentaries on TV. I enjoy cleaning and
keeping my house tidy, I also enjoy socialising with friends and family.
References available at request.