Federal Democratic Republic of Ethiopia OCCUPATIONAL STANDARD BASIC FOOTWEAR PRODUCTION OPERATIONS NTQF Level I Ministry of Education January 2012 Introduction Ethiopia has embarked on a process of reforming its TVET-System. Within the policies and strategies of the Ethiopian Government, technology transformation – by using international standards and international best practices as the basis, and, adopting, adapting and verifying them in the Ethiopian context – is a pivotal element. TVET is given an important role with regard to technology transfer. The new paradigm in the outcome-based TVET system is the orientation at the current and anticipated future demand of the economy and the labor market. The Ethiopia Occupational Standard (EOS) is the core element of the Ethiopian National TVET-Strategy and an important factor within the context of the National TVET-Qualification Framework (NTQF).They are national Ethiopian standards, which define the occupational requirements and expected outcome related to a specific occupation without taking TVET delivery into account. This document details the mandatory format, sequencing, wording and layout for the Ethiopian Occupational Standard comprised of Units of Competence. A Unit of Competence describes a distinct work activity. standard format that comprises: Occupational title, NTQF level Unit code Unit title Unit descriptor Elements and Performance criteria Variables and Range statement Evidence guide It is documented in a Together all the parts of a Unit of Competence guide the assessor in determining whether the candidate is competent. The ensuing sections of this EOS document comprise a description of the respective occupation with all the key components of a Unit of Competence: chart with an overview of all Units of Competence for the respective level including the Unit Codes and the Unit Titles contents of each Unit of Competence (competence standard) occupational map providing the technical and vocational education and training (TVET) providers with information and important requirements to consider when designing training programs for this standards, and for the individual, a career path Page 1 of 41 Ministry of Education Copyright Basic Footwear Production Operations Ethiopia Occupational Standard Version 4 January 2012 UNIT OF COMPETENCE CHART Occupational Standard: Basic Footwear Production Operations Occupational Code: IND BFP NTQF I IND BFP1 01 0112 IND BFP1 02 0112 IND BFP1 03 0112 Develop Understanding of Product Knowledge Develop Understanding of Materials Used for Footwear Production Use Hand Tools and Equipment IND BFP1 04 0112 IND BFP1 05 0112 IND BFP1 06 0112 Cut Materials by Hand Operate Footwear Cutting Machine Perform Pre-fabrication Operation IND BFP1 07 0112 IND BFP1 08 0112 IND BFP1 09 0112 Apply Quality Standards Work with Others Receive and Respond to Workplace Communication IND BFP1 10 0112 IND BFP1 11 0112 Demonstrate Work Values Develop Understanding of Entrepreneurship Page 2 of 41 Ministry of Education Copyright Basic Footwear Production Operations Ethiopia Occupational Standard Version 4 January 2012 Occupational Standard: Basic Footwear Production Operations Level I Unit Title Unit Code Develop Understanding of Product Knowledge IND BFP1 01 0112 Unit Descriptor This unit covers the knowledge, attitude and skills required to develop understanding of the footwear as product. Elements Performance Criteria 1. Identify footwear as a product 1.1 The structure and main function of the foot is explained. 1.2 Different types of footwear are identified and their uses described. 1.3 Footwear features are described 1.4 Features of footwear are related to foot function and structure 1.5 Instances where specialized footwear maybe required are identified 1.6 Materials used in footwear production are identified. 1.7 Footwear’s basic construction is explained. 2. Describe footwear design 2.1 Footwear designs for various purposes are explained. 2.2 Design characteristics are identified 2.3 Common client requirements for footwear designs are described 2.4 Basic design tools used to develop design concepts are identified. 2.5 Accessories used to accent footwear designs are identified. 3. Describe processes to produce footwear 3.1 Basic Processes used to produce footwear features are identified. 3.2 Effect of poorly made footwear is described. 3.3 Common footwear faults are described. 4. Determine the sizing system 4.1 Different sizing systems and its purpose are explained 4.2 Various types of the size measuring tools are identified. 4.3 Procedures of foot measurement are explained. 4.4 Basic principles of fittings are explained. 4.5 Various types of lasts are explained. 5. Determine accessories used for the footwear Page 3 of 41 5.1 Different types of designs are identified. 5.2 Different types of constructions are explained. 5.3 Accessories used for the footwear making are identified. Ministry of Education Copyright Basic Footwear Production Operations Ethiopia Occupational Standard Version 4 January 2012 6. Determine footwear for foot abnormality 6.1 Abnormality of the foot is explained 7. Describe footwear care 5.1 The importance for the care of footwear is explained. 6.2 Various types of the abnormality is explained 6.3 The basic feature for the footwear abnormality is explained. 5.2 Various footwear cleaning techniques are described. 5.3 Footwear cleaning technique for different types of leather is explained. Variable Range Foot structure May include: muscles bones ligaments joints May include: balance walking standing running Foot functions Type of footwear May include: safety boots work boots and shoes fashion shoes casuals sport shoes Footwear features May include but not limited to: moulded soles heels reinforcement lining laces and buckles elastic sides size shape Instances May include but not limited to: injuries amputations diseases affecting the foot or ankle sizing foot muscle and structural features deformities Specialized Maybe required for: footwear flat feet Page 4 of 41 Ministry of Education Copyright Basic Footwear Production Operations Ethiopia Occupational Standard Version 4 January 2012 Foot abnormality wide feet Materials May include but not limited to: leather made from cow kid goat sheep Footwear material Insole board Shank board Toe-puff & counter stiffener material Threads Adhesives Inter-lining Foam EVA Latex rubber Basic design tools May include: storyboards catalogues, pictures drawings and illustrations Processes May include: designing developing patterns and lasts stitching selection of materials Equipment/tools Performance characteristics Page 5 of 41 May include but not limited to: Brenock device Footwear measuring scales or tapes Lasts May include but not limited to: types of designs types of sizing systems Able to understand common faults related to footwear by looking at the customers shoes Shall be able to understand different types of accessories Ministry of Education Copyright Basic Footwear Production Operations Ethiopia Occupational Standard Version 4 January 2012 Evidence Guide Critical Aspects of Demonstrates skills and knowledge to: Competence describe footwear features describe footwear design describe processes to produce footwear explain different sizing systems and method of measuring foot describe materials used in footwear production describe footwear care Underpinning Demonstrates knowledge of: Knowledge and types and uses of footwear Attitudes foot functions and structure specialized footwear processes of footwear production footwear care techniques key characteristics of the designs footwear construction materials used in footwear production carry out work according to OHS practices footwear care methods sizing systems various types of design in footwear Underpinning Demonstrates skills in: Skills describing footwear design describing footwear features explaining footwear production processes measurement of footwear sizes identification of footwear accessories application of footwear care Resources Access is required to real or appropriately simulated situations, Implication including work areas, materials and equipment, and to information on workplace practices and OHS practices. Methods of Assessment Context of Assessment Page 6 of 41 Competence may be accessed through: Interview / Written Test Demonstration with Oral Questioning Competence may be assessed in the workplace or in a simulated workplace setting and examination hall. Ministry of Education Copyright Basic Footwear Production Operations Ethiopia Occupational Standard Version 4 January 2012 Occupational Standard: Basic Footwear Production Operations Level I Unit Title Develop Understanding of Materials Used for Footwear Production Unit Code IND BFP1 02 0112 Unit Descriptor This unit covers the skills, attitudes and knowledge required to identify and describe materials used in the production of footwear. Elements Performance Criteria 1. Identify footwear materials 1.1 Materials used in footwear production are identified. 1.2 Types and sources of materials are identified. 1.3 Characteristics of materials are identified. 1.4 Generic and trade names for materials are identified. 2. Determine uses of materials for footwear production 2.1 Uses of materials for footwear production are identified. 2.2 Handling and care requirements for materials are identified. 2.3 Common problems and faults of materials are identified. 2.4 OHS practices relevant to materials uses are identified 3. Determine performance of materials for footwear 3.1 Physical properties of materials are identified. 3.2 Performance characteristics of materials are identified and described. 3.3 Types of surface finishes used on materials are described as applicable 4. Identify common faults, problems and surface defects of materials Page 7 of 41 4.1 Common faults, problems and surface defects of materials are identified. 4.2 Possible causes for common faults, problems and surface defects are described. 4.3 Workplace quality practices relating to faults, problems and surface defects are identified Ministry of Education Copyright Basic Footwear Production Operations Ethiopia Occupational Standard Version 4 January 2012 Variable Range Materials May include but not limited to: natural or synthetic leather such as: cow kid goat sheep adhesives and chemicals such as: polyurethane adhesives rubber cement methyl ethyl ketone halogenation solvent fabrics such as: woven , knitted and non-woven materials drill cloths Rivets Shanks Insole materials Soles such as PU, PVC, EVA , TPR, Leather soles Eyelets Laces Shank boards Toe-puffs Stiffeners Various types of heels May include but not limited to: stretch and tightness size grain nap substance physical properties and uses of different types of hides and leather physical properties of the textile materials physical Properties of soling materials OHS practices include implementation of risk reduction measures and may relate to: manual handling techniques standard operating procedures personal protective equipment safe materials handling ergonomic arrangement of workplace housekeeping environmental practices May include but not limited to: Characteristics OHS practices Performance Page 8 of 41 Ministry of Education Copyright Basic Footwear Production Operations Ethiopia Occupational Standard Version 4 January 2012 characteristics Faults, problems or defects stretch abrasion wear ability absorbency durability elasticity Tightness May include but not limited to: marks scars cuts Evidence Guide Critical Aspects of Demonstrates skills and knowledge in: Competence identifying materials and its uses within footwear industry identifying common faults, problems and surface defects of materials Underpinning Demonstrates knowledge of: Knowledge and types and uses of footwear materials Attitudes sources and characteristics of materials material handling and care procedures different material defects / problems and its causes OHS practices relevant to materials uses and disposal safety and environmental aspects including hazard identification and control measures of handling materials recording and reporting practices Underpinning Demonstrates skills to: Skills read, interpret and follow information on work specifications, standard operating procedures and work instructions handle materials maintain accurate records communicate in the workplace clarify and check task-related information quality standards and practices apply OHS practices and measures in material handling Resources Access is required to real or appropriately simulated situations, Implication including work areas, materials and to information on workplace and OHS practices. Methods of Assessment Competence may be accessed through: Interview / Written Test Demonstration with Oral Questioning Context of Assessment Competence may be assessed in the work place or in a simulated work place setting Page 9 of 41 Ministry of Education Copyright Basic Footwear Production Operations Ethiopia Occupational Standard Version 4 January 2012 Occupational Standard: Basic Footwear Production Operations Level I Unit Title Use Hand Tools and Equipment Unit Code IND BFP1 03 0112 Unit Descriptor This unit covers the knowledge, attitudes and skills required to identify, use and proper handling of tools and equipment. Element Performance Criteria 1. Plan and prepare for work 1.1 Work instructions, including plans, specifications, quality requirements and operational details relevant to the tasks are obtained, confirmed and applied to the allotted task. 1.2 Safety requirements are obtained from the organizational policies and procedures, confirmed and applied to the allotted task. 1.3 Tools and equipment selected to carry out tasks are consistent with the requirements of the job, checked for serviceability and any faults are rectified or reported. 2. Select and use hand tools 2.1. Hand tools are selected consistent with needs of the job. 2.2. Tools are checked for serviceability and safety, and faults reported. 2.3. Materials are clamped or fixed in position. 2.4. Hand tools are used safely and effectively according to their intended use. 2.5. Hand tools are safely located when not in immediate use. 3. Clean up 3.1 Work area is cleared following workplace standard procedures. 3.2 Hand tools and equipment are cleaned, checked, maintained and stored in accordance with manufacturers’ specifications and standard work practices. Variable Range Quality requirements May include but not be limited to: dimensions tolerances standards of work and material standards as detailed in the project drawings specifications and project documentation to meet client satisfaction Page 10 of 41 Ministry of Education Copyright Basic Footwear Production Operations Ethiopia Occupational Standard Version 4 January 2012 Safety requirements May include but not limited to: OHS requirements are to be in accordance with Regional or Federal legislation and regulations organizational safety policies and procedures, and project safety plan protective clothing and equipment use of tools and equipment workplace environment and safety handling of materials use of firefighting equipment use of first aid equipment hazard control and hazardous materials and substances personal protective equipment is to include that prescribed under legislation, regulation and workplace policies and practices emergency procedures related to equipment operation are to include but may not be limited to emergency shutdown and stopping, extinguishing equipment fires, organizational first aid requirements and evacuation May include but not be limited to: hammers revolving pincher scissor owl Tools and equipment Materials Evidence Guide Critical Aspects of Competence Underpinning Knowledge and Attitudes Underpinning Skills Resource Implications Page 11 of 41 Assessment requires evidence that the candidate: planed and prepare for work selected and used hand tools cleaned up Demonstrate knowledge of: types and uses of hand tools occupational health and safety procedures Materials Safety Data Sheets and materials handling methods Demonstrate skills in: planning and preparing for work selecting and using hand tools cleaning up The following resources should be provided: access to relevant workplace or appropriately simulated environment where assessment can take place materials relevant to the proposed activity or task Ministry of Education Copyright Basic Footwear Production Operations Ethiopia Occupational Standard Version 4 January 2012 Methods of Assessment Context for Assessment Page 12 of 41 Competence may be assessed through: Interview/Written Test Observation/Demonstration with Oral Questioning Competence may be assessed in the work place or in a simulated work place setting Ministry of Education Copyright Basic Footwear Production Operations Ethiopia Occupational Standard Version 4 January 2012 Occupational Standard: Basic Footwear Production Operations Level I Unit Title Cut Materials By Hand Unit Code IND BFP1 04 0112 Unit Descriptor This unit covers the skills and knowledge required to carry out the preparation activities, selection of materials and cutting of materials by hand to the specifications and workplace standards Elements Performance Criteria 1. Set up workstation 1.1 Workstation is set-up and arranged according to work specifications. 1.2 Cutting equipment and patterns are selected and prepared according to work specifications and manufacturer instructions. 1.3 Materials are collected, sorted and laid out in preparation for cutting. 1.4 Records are maintained. 2. Assess materials 2.1 Materials are assessed against job specifications. 2.2 Finishing of materials is checked for defects that may impact to cutting. 2.3 Materials are sorted according to color, grain or shade and other specifications. 3. Cut material manually 3.1 Problems or faults with patterns are identified and referred for repair. 3.2 Cutting knives with handles and patterns are used to minimize waste. 3.3 Scars, marks and fault areas of leather are identified and patterns are positioned accordingly. 3.4 Patterns are positioned to allow for identified flaws, nap of suede or other grain or print characteristics of leather. 3.5 Cutting techniques are used to match pattern shape, size and leather quality. 3.6 Pieces are cut precisely to size and are color coded and size and color matched. 3.7 Work is carried out according to OHS practices 4. Check cut components 4.1 Cut component are arranged and tied grain to grain as per ticket number 4.2 Finished cut products are checked against job specifications and enterprise quality standards. 4.3 Faults and irregularities are addressed following company Page 13 of 41 Ministry of Education Copyright Basic Footwear Production Operations Ethiopia Occupational Standard Version 4 January 2012 standard procedures. 4.4 Necessary record and report are accomplished in accordance with work procedures and standard format Variable Occupational Health and Safety (OHS) Materials Tools OHS practices Page 14 of 41 Range Safe working practices include day-to-day observation of safety policies, and procedures, legislative and professional requirements Specific hazard policies and procedures Occupational health and safety information Hazard, accident or incident reports as required by procedures Occupational health and safety record keeping May include but not limited to: Cutting paper exercises on pre-determined lines Cutting of synthetics against standard time with Tin patterns leather or synthetic materials that have been treated or printed to achieve a uniform finish suede Nubuck suede split PU coated splits PU coated non-woven fabrics corrected / printed grains leather/ synthetic linings full grain leather such as: cow calf kid /goat sheep hand cutting patterns ruler cutting board cutting knives OHS practices include hazard identification and control, risk assessment and implementation of risk reduction measures specific to the tasks described by this unit, and may relate to: manual handling techniques standard operating procedures personal protective equipment safe materials handling ergonomic arrangement of workplaces following marked walkways safe storage of equipment housekeeping reporting accidents and incidents Ministry of Education Copyright Basic Footwear Production Operations Ethiopia Occupational Standard Version 4 January 2012 Evidence Guide Critical Aspects of Competence Underpinning Knowledge and Attitudes Underpinning Skills Resource Implications Page 15 of 41 Assessment requires evidence that the candidate: set-up workstation and prepare work before commencing operations assessed different qualities and types of materials cut materials by hand applying techniques in over the full range of cutting operations arranged pre and post cutting operations such as : pair matching shade matching grain matching sorting checked work against specifications and enterprise standards applied OHS practices in work operations maintained accurate records Demonstrates knowledge of: leather types and their qualities principles of cutting enterprise and workplace standards job specifications and sequence of operations wastage minimization and efficiency maximization waste management and disposal quality standards and practices OHS practices, including hazard identification and control measures cutting board maintenance workplace practices and communication recording and reporting practices Demonstrates skills to: clarify and check task-related information check work against specifications and enterprise standards prepare equipment and workstation before commencing operations sequence operations meet specifications apply techniques in all over the full range of cutting operations apply OHS practices in work operations maintain accurate records The following resources must be provided: Access to relevant workplace or appropriately simulated environment where assessment can take place Materials relevant to the proposed activity or tasks such as paper exercises, synthetics, leather of different finishes, tin patterns, stop watches etc. Ministry of Education Copyright Basic Footwear Production Operations Ethiopia Occupational Standard Version 4 January 2012 Methods of Assessment Competence may be assessed through Observation / Demonstration by simulation Oral questioning / Written test Context of Assessment Competency may be assessed in workplace or in a simulated workplace setting Page 16 of 41 Ministry of Education Copyright Basic Footwear Production Operations Ethiopia Occupational Standard Version 4 January 2012 Occupational Standard: Basic Footwear Production Operations Level I Unit Title Unit Code Operate Footwear Cutting Machine IND BFP1 05 0112 Unit Descriptor This unit covers the skills and knowledge required to carry out the preparation activities, selection of materials and cutting of materials by machine to specifications and workplace standards Elements Performance Criteria 1. Set up workstation 1.1 Workstation is set up according to job specifications. 1.2 Cutting equipment and patterns are selected and prepared according to work specifications and manufacturer instructions. 1.3 Materials are collected, sorted and laid out in preparation for cutting. 1.4 Cutting board is routinely cleaned and maintained. 1.5 Records are maintained 2. Assess materials 2.1 Materials are assessed against job specifications. 2.2 Finishing of materials is checked for defects that may impact to cutting. 2.3 Materials are sorted according to color or shade and other specifications. 3. Prepare tools and equipment/ machine 3.1 Machine and its accessories and the necessary tools are checked for functionality and any defects reported for repair 3.2 Clicking knives are selected according to job specifications and size requirements 3.3 Pressures on press are adjusted to knife sizes and shapes 3.4 Problems or faults with press, patterns, knives and cutting boards are recognized and referred for repair or correction 4. Cut materials by machine 4.1 Work ticket specifications are followed according to pieces and pairs 4.2 Clicking knives are used to gain optimal material utilization 4.3 Dies are positioned accordingly 4.4 Parts are cut to achieve best yield according to appropriate allowance and workplace quality standards 4.5 Page 17 of 41 Pieces are selected, color or grain matched to workplace quality standards Ministry of Education Copyright Basic Footwear Production Operations Ethiopia Occupational Standard Version 4 January 2012 4.6 Distortion and defects on press cutting boards are identified and appropriate action taken 4.7 Work is carried out following OHS practices. 5. Check cut component Variable Occupational Health and Safety (OHS) Materials Machines Tools Page 18 of 41 5.1 Cut component are arranged and tied grain to grain as per ticket number 5.2 Finished cut products are checked against job specifications and enterprise quality standards 5.3 Appropriate record and report are accomplished in accordance with workplace procedures and standard format Range Safe working practices include day-to-day observation of safety policies, and procedures, legislative and professional requirements Specific hazard policies and procedures Occupational health and safety information Hazard, accident or incident reports as required by procedures Occupational health and safety record keeping May include but not limited to: leather or synthetic materials that have been treated or printed to achieve uniform finish Insole sheets Shank board Leather Sole bends suede suede split Nu buck leather PU coated splits PU coated non-woven fabrics corrected /printed grains leather linings Full grain leathers such as: cow calf kid sheep may include: swing beam press travelling head press Such as: Knives Ruler Cutting boards (Accessories) Ministry of Education Copyright Basic Footwear Production Operations Ethiopia Occupational Standard Version 4 January 2012 OHS practices OHS practices include hazard identification and control, risk assessment and implementation of risk reduction measures specific to the tasks described by this unit, and may relate to: standard operating procedures personal protective equipment safe materials handling ergonomic arrangement of workplaces following marked walkways safe storage of equipment housekeeping reporting accidents and incidents Evidence Guide Critical Aspects of Competence Underpinning Knowledge and Attitudes Underpinning Skills Resource Implications Page 19 of 41 Assessment requires evidence that the candidate: set up workstation assessed different qualities and types of materials cut materials by machine checked finished cut component Demonstrates knowledge of: cutting board maintenance leather types, their qualities and principles of cutting enterprise standards wastage minimization and efficiency maximization waste management and disposal quality standards and practices OHS practices, including hazard identification and control measures workplace practices recording and reporting practices cutting procedures and techniques Demonstrates skills to: plan and coordinate complicated cutting operations check work against work specifications and enterprise standards prepare equipment and work before commencing operations clarify and check task-related information operate cutting machines and using cutting boards sequence operations and meet specifications obtain maximum yield and achieve quality standards of the workplace apply OHS practices in work operations maintain accurate records The following resources must be provided: Access to relevant workplace or appropriately simulated environment where assessment can take place Materials relevant to the proposed activity or tasks Ministry of Education Copyright Basic Footwear Production Operations Ethiopia Occupational Standard Version 4 January 2012 Methods of Assessment Competence may be accessed through Observation / Demonstration by simulation Oral questioning / Written test Context of Assessment Competency may be assessed in workplace or in a simulated workplace setting Page 20 of 41 Ministry of Education Copyright Basic Footwear Production Operations Ethiopia Occupational Standard Version 4 January 2012 Occupational Standard: Basic Footwear Production Operations Level I Unit Title Perform Pre-fabrication Operation Unit Code IND BFP1 06 0112 Unit Descriptor This unit covers the skills, attitudes and knowledge to split, stamp, mark, skive and fold leather components by using a splitting, skiving and folding machine. Elements Performance Criteria 1. Set-up machine 1.1 Product and/or work specification is determined and and associated confirmed. equipment/ 1.2 Machine is checked for functionality and adjusted to work accessories specifications 1.3 Machine is started up and shut down following standard procedures and according to safety requirements. 1.4 Band knife/ bell knife sharpening procedures are followed to manufacturer’s specifications. 1.5 Stamping foil is checked and changed/ replaced as required. 1.6 Blade alignment is checked and adjusted as needed. 1.7 Splitting, stamping and folding machines are regularly lubricated, cleaned and maintained as per maintenance schedule. 1.8 Workstation is set-up applying the ergonomics of the work environment 2. Conduct sample run 2.1 Materials for sample run are obtained following workplace procedure. 2.2 Machines are run according to specified sample products and following standard procedures. 2.3 Machine outputs are tested in accordance with company procedures to ensure required standards of quality are met. 2.4 Machine outputs are organized to interpret test results according to company procedures. 3. Adjust machine settings 3.1 Test results are interpreted to determine machine adjustment requirements. 3.2 Adjustment changes are assessed in accordance with product and machine specifications. 3.3 Availability of the newly setup machine is reported to concerned personnel. 4. Split components Page 21 of 41 4.1 Components are assessed against job specifications. Ministry of Education Copyright Basic Footwear Production Operations Ethiopia Occupational Standard Version 4 January 2012 4.2 Various types of components are checked according to work ticket specifications. 4.3 Thickness gauge is. adjusted to specifications and correctly used 4.4 Work ticket specifications are followed according to pairs and pieces. 4.5 Parts are split to quality standards and checked against specifications.. 5. Stamp and mark components 5.1 Components are assessed against job specifications. 5.2 Various types of components are checked according to work ticket. 5.3 Dies for the stamping machine is adjusted to specification. 5.4 Work ticket specifications are followed according to pairs and pieces. 5.5 Parts are stamped to quality standards 5.6 Parts are marked to specification either by hand or by marking device. 6. Skive components 6.1 The component to be skived is selected 6.2 Machine adjustment is performed to the required skive thickness and width. 6.3 The component is skived as per work specification 6.4 Work ticket specifications are followed according to pairs and pieces. 6.5 Parts are skived to quality standards and checked against specifications. 6.6 Skiving is performed in accordance with procedures and OHS measures. Variable Range Machines Machine output Components Page 22 of 41 Splitting machine Skiving machine Stamping machine Folding machine Product sample Service samples Machine operation Vamp Toe-cap Quarter Tongue Ministry of Education Copyright Basic Footwear Production Operations Ethiopia Occupational Standard Version 4 January 2012 Work ticket Device Machine adjustments Types of skiving Apron, Counter A format containing daily task given to the worker according to the work plan including all information and performance measurement. Marking device used to enable the operator to work with a better speed. Air Pressure Temperature Speed Time delay Motor and Needle timing (for sewing machines) Raw edge skiving Underlay skiving Folding skiving Skiving of toe-puff and counter-stiffener skiving Purpose of skiving Evidence Guide Critical Aspects of Assessment requires evidence that the candidate: checked work against specifications or workplace standards Competence prepared workstation and work before commencing operations identified product specifications in relation to machine setting requirements obtained appropriate materials to be used for sample/test run operated machines with ease and confidence made judgments about uniform split of materials so that standards for quality of materials are met applied appropriate split techniques as specified applied appropriate marking techniques as specified made judgments about the cut components received whether they are matching with the marking patterns. applied appropriate skive techniques as specified made judgments about uniform skive of materials so that standards for quality requirements for folding of components are met applied appropriate folding techniques as specified applied OHS practices in work operations Demonstrate knowlegde of: Underpinning relevant machines and principles in use of splitting, stamping, Knowledge and skiving and folding machine Attitude quality standards and practices thickness measurement techniques and units folding techniques OHS practices, including hazard identification and control measures Page 23 of 41 Ministry of Education Copyright Basic Footwear Production Operations Ethiopia Occupational Standard Version 4 January 2012 Underpinning Skills Resource Implications Methods of Assessment Context for Assessment Page 24 of 41 workplace practices recording and reporting practices Demonstrate skills in: start up, shut down, adjust and carry out minor machine maintenance with safety arranging/preparing operation checking machine and tools for irregularities conducting sample run testing machine outputs split and skive components The following resources must be provided: access to relevant workplace or appropriately simulated environment where assessment can take place Materials relevant to the proposed activity or tasks Competence may be accessed through: Interview / Written exam Observation / Demonstration Competence may be assessed in workplace or in a simulated workplace setting Ministry of Education Copyright Basic Footwear Production Operations Ethiopia Occupational Standard Version 4 January 2012 Occupational Standard: Basic Footwear Production Operations Level I Unit Title Apply Quality Standards Unit Code IND BFP1 07 0112 Unit Descriptor This unit covers the skills, attitudes and knowledge required in applying quality standards in footwear production operations. Elements Performance Criteria 1. Assess quality of received articles 1.1 Received materials or articles are checked against workplace standards and specifications. 1.2 Materials or articles are measured using the appropriate measuring instruments in accordance with workplace procedures. 1.3 Causes of any identified faults are identified and corrective actions are taken in accordance with workplace procedures. 2. Assess own work 2.1 Completed work is checked against workplace standards relevant to the operations being undertaken. 2.2 An understanding is demonstrated on how the work activities and completed work relate to the next production process and to the final appearance of the product. 2.3 Faulty pieces or final products are identified and isolated in accordance with company policies and procedures. 2.4 Faults and any identified causes are recorded and reported in accordance with workplace procedures. 3. Record information 3.1 Basic information on the quality performance is recorded in accordance with workplace procedures. 3.2 Records of work quality are maintained according to the requirements of the company. 4. Study causes of quality deviations 4.1 Causes of deviations from final outputs are investigated and reported in accordance with workplace procedures. 4.2 Suitable preventive action is recommended based on workplace quality standards and identified causes of deviation from specified quality standards of materials or final output. 5. Complete 5.1 Information on quality and other indicators of production documentation performance is recorded. 5.2 All production processes and outcomes are recorded. Page 25 of 41 Ministry of Education Copyright Basic Footwear Production Operations Ethiopia Occupational Standard Version 4 January 2012 Variable Range Quality check May include but not limited: Visual inspection Physical measurements Check against design/specifications May include but not limited: Materials Component parts Production processes Expected outputs Performance Final product May include but not limited: Finish Size / measurements Durability Product variations Materials Alignment Color Damage and imperfections Quality standards Quality parameters Evidence Guide Critical Aspects of Assessment requires evidence that the candidate: Competence Checked completed work continuously against workplace standard Identified and isolated faulty pieces or final product Checked received materials, component parts or final product against workplace standards Identified and applied corrective actions on the causes of identified faults Measured materials, component parts or products Recorded basic information regarding quality performance Investigated causes of deviations of materials against standard Recommended suitable preventive actions Underpinning Relevant quality standards, policies and procedures Knowledge and Characteristics of materials used Attitudes Safety environment aspects of production processes Relevant measurement techniques and quality checking procedures Workplace procedures Reporting procedures Underpinning Interpret work instructions, specifications, standards and Skills patterns appropriate to the required work Carry out relevant visual inspections of materials, component Page 26 of 41 Ministry of Education Copyright Basic Footwear Production Operations Ethiopia Occupational Standard Version 4 January 2012 Resource Implications Methods of Assessment Context of Assessment Page 27 of 41 parts and final products Carry out relevant physical measurements Maintain accurate work records in accordance with procedures Meet work specifications Communicate effectively within defined workplace procedures The following resources should be provided: Access to relevant workplace or appropriately simulated environment where assessment can take place Materials relevant to the proposed activity or task Competence may be assessed through: Interview/ Written exam Observation/Demonstration Competence may be assessed in the work place or in a simulated work place setting Ministry of Education Copyright Basic Footwear Production Operations Ethiopia Occupational Standard Version 4 January 2012 Occupational Standard: Basic Footwear Production Operations Level I Unit Title Work with Others Unit Code IND BFP1 08 0112 Unit Descriptor This unit covers the skills, knowledge and attitudes required to develop workplace relationship and contribute in workplace activities. Elements Performance Criteria 1. Develop effective workplace relationship 1.1 Duties and responsibilities are done in a positive manner to promote cooperation and good relationship. 1.2 Assistance is sought from workgroup when difficulties arise and addressed through discussions. 1.3 Feedback provided by others in the team is encouraged, acknowledged and acted upon. 1.4 Differences in personal values and beliefs are respected and acknowledged in the development. 2. Contribute to work group activities 2.1 Support is provided to team members to ensure workgroup goals are met. 2.2 Constructive contributions to workgroup goals and tasks are made according to organizational requirements. 2.3 Information relevant to work is shared with team members to ensure designated goals are met. Variable Range Duties and responsibilities May include but not limited: Job description and employment arrangements Organization’s policy relevant to work role Organizational structures Supervision and accountability requirements including OHS Code of conduct May include but not limited: Formal/Informal performance appraisal Obtaining feedback from supervisors and colleagues and clients Personal, reflective behavior strategies Routine organizational methods for monitoring service delivery May include but not limited: Explaining/clarifying Helping colleagues Providing encouragement Feedback on performance Providing support to team members Page 28 of 41 Ministry of Education Copyright Basic Footwear Production Operations Ethiopia Occupational Standard Version 4 January 2012 Providing feedback to another team member Undertaking extra tasks if necessary May include but not limited: Goals, objectives, plans, system and processes Legal and organization policy/guidelines OHS policies, procedures and programs Ethical standards Defined resources parameters Quality and continuous improvement processes and standards Organizational requirements Evidence Guide Critical Aspects of Competence Assessment requires evidence that the candidate: Provided support to team members to ensure goals are met Acted on feedback from clients and colleagues Accessed learning opportunities to extend own personal work competencies to enhance team goals and outcomes Underpinning Knowledge and Attitude The relevant legislation that affects operations, especially with regards to safety Reasons why cooperation and good relationships are important Knowledge of the organization’s policies and procedures Understanding how to elicit and interpret feedback Knowledge of workgroup member’s responsibilities and duties Importance of demonstrating respect and empathy in dealings with colleagues Understanding of how to identify and prioritize personal development opportunities and options Underpinning Skills Ability to read and understand the organization’s policies and work procedures Write simple instructions for particular routine tasks Interpret information gained from correspondence Communication skills to request advice, receive feedback and work with a team Planning skills to organized work priorities and arrangement Technology skills including the ability to select and use technology appropriate to a task Ability to relate to people from a range of social, cultural and ethnic backgrounds. Page 29 of 41 Ministry of Education Copyright Basic Footwear Production Operations Ethiopia Occupational Standard Version 4 January 2012 Resource Implications Access to relevant workplace or appropriately simulated environment where assessment can take place Materials relevant to the proposed activity or task Methods of Assessment Competence may be assessed through: Direct observations of work activities of the individual member in relation to the work activities of the group Observation of simulation and/or role play involving the participation of individual member to the attainment of organizational goal Context for Assessment Competence may be assessed in workplace or in a simulated workplace setting Assessment shall be observed while task are being undertaken whether individually or in group Page 30 of 41 Ministry of Education Copyright Basic Footwear Production Operations Ethiopia Occupational Standard Version 4 January 2012 Occupational Standard: Basic Footwear Production Operations Level I Unit Title Receive and Respond to Workplace Communication Unit Code IND BFP1 09 0112 Unit Descriptor This unit covers the knowledge, skills and attitudes required to receive, respond and act on verbal and written communication. Elements Performance Criteria 1. Follow routine spoken messages 1.1 Required information is gathered by listening attentively and correctly interpreting or understanding information/ instructions. 1.2 Instructions/information are properly recorded. 1.3 Instructions are acted upon immediately in accordance with information received. 1.4 Clarification is sought from workplace supervisor on all occasions when any instruction/information is not clear. 2. Perform workplace duties following written notices 2.1 Written notices and instructions are read and interpreted correctly in accordance with organizational guidelines. 2.2 Routine written instructions are followed in sequence. 2.3 Feedback is given to workplace supervisor based on the instructions/information received. Variable Range Written notices and instructions Refers to : Handwritten and printed material Internal memos External communications Electronic mail Briefing notes General correspondence Marketing materials Journal articles May include but not limited: Information documentation procedures Company policies and procedures Organization manuals Service manual Organizational Guidelines Page 31 of 41 Ministry of Education Copyright Basic Footwear Production Operations Ethiopia Occupational Standard Version 4 January 2012 Evidence Guide Critical Aspects of Assessment requires evidence that the candidate: Competence Demonstrated knowledge of organizational procedures for handling verbal and written communications Received and acted on verbal messages and instructions Demonstrated competence in recording instructions/information Demonstrate knowledge includes: Underpinning Knowledge of organizational policies/guidelines in regard to Knowledge and processing internal/external information Attitudes Ethical work practices in handling communications Communication process Demonstrate skills includes: Underpinning Conciseness in receiving and clarifying Skills messages/information/communication Accuracy in recording messages/information Access is required to real or appropriately simulated situations, Resource including work areas, materials and equipment, and to Implications information on workplace practices and OHS practices. Note pads Pens Methods of Direct Observation Assessment Oral interview or written test Context of Assessment Page 32 of 41 Competence may be assessed individually in the actual workplace or through accredited institution Ministry of Education Copyright Basic Footwear Production Operations Ethiopia Occupational Standard Version 4 January 2012 Occupational Standard: Basic Footwear Production Operations Level I Unit Title Demonstrate Work Values Unit Code IND BFP1 10 0112 Unit Descriptor This unit covers the knowledge, skills, and attitude required in demonstrating proper work values. Elements Performance Criteria 1. Define the purpose of work 1.1 One’s unique sense of purpose for working and the ‘whys’ of work are identified, reflected on and clearly defined for one’s development as a person and as a member of society. 1.2 Personal mission is in harmony with company’s values 2. Apply work values/ethics 2.1 Work values/ethics/concepts are classified and reaffirmed in accordance with the transparent company ethical standards, policies and guidelines. 2.2 Work practices are undertaken in compliance with industry work ethical standards, organizational policy and guidelines 2.3 Personal behavior and relationships with co-workers and/or clients are conducted in accordance with ethical standards, policy and guidelines. 2.4 Company resources are used in accordance with transparent company ethical standard, policies and guidelines. 3. Deal with ethical problems 3.1 Company ethical standards, organizational policy and guidelines on the prevention and reporting of unethical conduct are accessed and applied in accordance with transparent company ethical standard, policies and guidelines. 3.2 Work incidents/situations are reported and/or resolved in accordance with company protocol/guidelines. 3.3 Resolution and/or referral of ethical problems identified are used as learning opportunities. 4. Maintain integrity of conduct in the workplace 4.1 Personal work practices and values are demonstrated consistently with acceptable ethical conduct and company’s core values. 4.2 Instructions to co-workers are provided based on ethical, lawful and reasonable directives. 4.3 Company values/practices are shared with co-workers using appropriate behavior and language. Page 33 of 41 Ministry of Education Copyright Basic Footwear Production Operations Ethiopia Occupational Standard Version 4 January 2012 Variable Range Work values/ethics/ concepts May include but are not limited to: Commitment/ Dedication Sense of urgency Sense of purpose Love for work High motivation Orderliness Reliability and Dependability Competence Goal-oriented Sense of responsibility Being knowledgeable Loyalty to work/company Sensitivity to others Compassion/Caring attitude Balancing between family and work Sense of nationalism Quality of work Punctuality Efficiency Effectiveness Productivity Resourcefulness Innovativeness/Creativity Cost consciousness 5S Attention to details Violent/intense dispute or argument Gambling Use of prohibited substances Pilferages Damage to person or property Vandalism Falsification Bribery Sexual Harassment Blackmail Consumable materials Equipment/Machineries Human Time Financial resources Verbal Written Work practices Incidents/ situations Company resources Instructions Page 34 of 41 Ministry of Education Copyright Basic Footwear Production Operations Ethiopia Occupational Standard Version 4 January 2012 Evidence Guide Critical Aspects of Competence Assessment requires evidence that the candidate: Defined one’s unique sense of purpose for working Clarified and affirmed work values/ethics/concepts consistently in the workplace Demonstrated work practices satisfactorily and consistently in compliance with industry work ethical standards, organizational policy and guidelines Demonstrated personal behavior and relationships with coworkers and/or clients consistent with ethical standards, policy and guidelines Used company resources in accordance with company ethical standard, policies and guidelines. Followed company ethical standards, organizational policy and guidelines on the prevention and reporting of unethical conduct/behavior Underpinning Knowledge and Attitudes Occupational health and safety Work values and ethics Company performance and ethical standards Company policies and guidelines Fundamental rights at work including gender sensitivity Work responsibilities/job functions Corporate social responsibilities Company code of conduct/values Balancing work and family responsibilities Underpinning Skills Interpersonal skills Communication skills Self-awareness, understanding and acceptance Application of good manners and right conduct Resource Implications The following resources must be provided: workplace or assessment location case studies/scenarios Methods of Assessment Competence may be assessed through: Interview /Oral Questioning Demonstration/Observation Competence may be assessed in the work place or in a simulated work place setting Context of Assessment Page 35 of 41 Ministry of Education Copyright Basic Footwear Production Operations Ethiopia Occupational Standard Version 4 January 2012 Occupational Standard: Basic Footwear Production Operations Level I Unit Title Unit Code Develop Understanding of Entrepreneurship IND BFP1 11 0112 Unit Descriptor This unit covers skills, knowledge and attitude required to understand the principles, functions, strategies and methods of entrepreneurship. It also covers identifying and developing the major entrepreneurial competences. Elements Performance Criteria 1. Describe and explain the principles, concept and scope of entrepreneurship 1.1 The principles, concept and terminology of entrepreneurship are analyzed and discussed. 1.2 The different / various forms of enterprises in the community are identified and their roles understood. 1.3 The identified enterprises are categorized and classified. 1.4 The terms and elements involved in the concept of enterprising, both on a personal level and in the context of being enterprising in business are identified and interpreted. 1.5 Functions of entrepreneurship in business and how the entrepreneurs improved business and economic environment are explained. 2. Discuss how to become entrepreneur 2.1 Self-employment as an alternative option for an individual economic independence and personal growth is discussed and analyzed. 2.2 Advantages and disadvantages of self-employment are discussed and explained. 2.3 Entrepreneurial characteristics and traits are identified and discussed. 2.4 Self-potential is assessed to determine if qualified to become future entrepreneur. 2.5 Major competences of successful entrepreneurship are identified and explained. 3. Discuss how to organize an enterprise 3.1 The importance and role of business entrepreneurship in the society are discussed and correlated to the operations of the economy. 3.2 Facts about small and medium enterprises are discussed, clarified and understood. 3.3 Key success factor in setting up small and medium business are identified and explained. 3.4 Business opportunities are identified and assessed. 3.5 Business ideas are generated using appropriate tools, Page 36 of 41 Ministry of Education Copyright Basic Footwear Production Operations Ethiopia Occupational Standard Version 4 January 2012 techniques and steps. 3.6 Procedures for identifying suitable market for business are discussed and understood. 3.7 Major factors to consider in selecting a location for a business are identified and discussed. 3.8 Basic types of business ownership are identified and explained. 3.9 Amount of money needed to start an enterprise estimated and distinction between pre operations and initial operation payments clarified. 3.10 Advantages and disadvantages of using various sources of capital to start an enterprise are identified. 4. Discuss how to operate an enterprise 4.1 Disadvantages and advantages of three alternative means of becoming an entrepreneur are identified and understood. 4.2 Process of hiring and managing people is discussed and explained. 4.3 The importance and techniques of managing time are discussed and understood. 4.4 The techniques and procedures of managing sales are discussed and explained. 4.5 Factors to consider in selecting suppliers and the steps to follow when doing business with them are identified and discussed. 4.6 Awareness of how new technologies can affect small and medium business are developed. 4.7 Characteristics of appropriate technology for use in small and medium business are identified and explained. 4.8 Different types of cost that occur in a business and how to manage them are discussed and understood. 4.9 Factors and procedures in knowing the cost of the enterprise are discussed and understood. 4.10 Importance of financial record keeping and preparing simple financial statement are explained and understood. 4.11 The application of self-management skills and negotiation skills are discussed in operating a business. 4.12 Risk assessment and management of business enterprise are performed. 5. Develop one’s own simple business plan Page 37 of 41 5.1 Process of preparing/ writing a business plan is discussed and applied. 5.2 Standard structure and format are applied in preparing Ministry of Education Copyright Basic Footwear Production Operations Ethiopia Occupational Standard Version 4 January 2012 business plan. 5.3 Findings of the business plan are interpreted, assessed and analyzed. 5.4 Feasibility of the business idea is made clear and understandable. 5.5 Problems that may arise or encounter when starting a business are identified and understand. 5.6 Techniques and procedures in obtaining and sourcing information are discussed and understood. Variables Range Classification Major factors Three alternative Private vs public Profit vs non-profit Formal vs Non-formal Individual vs Community Local vs Foreign Business vs Social Small vs Large Manufacturing vs Service Consumer vs Industrial Economics (local economy) Population Competition Buying an existing business Starting a new business Operating a franchising business Evidence Guide Critical Aspects of Competence Underpinning Knowledge and Attitudes Page 38 of 41 Assessment requires evidence that the candidate: explained principles and concept of entrepreneurship discussed how to become entrepreneur discussed how to organize an enterprise discussed how to operate an enterprise develop business plan Demonstrate knowledge of: Entrepreneurship principles, concepts and terminologies Entrepreneurial competence Entrepreneurial motivation Risk assessment and evaluation Principles and process of negotiations Self-management and self-employment Managing sales, people and time Ministry of Education Copyright Basic Footwear Production Operations Ethiopia Occupational Standard Version 4 January 2012 Underpinning Skills Resource Implications Methods of Assessment Context of Assessment Page 39 of 41 Factors in setting up small and medium business Small and Medium Enterprise Business plan development Discussion techniques and procedures Demonstrate skills in: Planning and Leading Presentation skills Using technology Managing money Preparing simple financial statement Selecting suppliers The following resources must be provided: Tools, equipment and facilities appropriate to the proposed activities Materials relevant to the proposed activities Competence may be assessed through: Interview/Written Test Demonstration/ Direct Observation with Oral Questioning Competence may be assessed in the work place or in a simulated work place setting Ministry of Education Copyright Basic Footwear Production Operations Ethiopia Occupational Standard Version 4 January 2012 Sector: Industry Development Sub-Sector: Leather Products Level IV Level III Level II Level I Leather Garments and Goods Production Supervision Advanced Leather Garments Production Leather Garments Production Footwear Production Supervision Advanced Leathergoods Production Leathergoods Production Basic Leather Garments and Goods Production Operations Page 40 of 41 Ministry of Education Copyright Basic Footwear Production Operations Ethiopia Occupational Standard Advanced Footwear Production Footwear Production Basic Footwear Production Operations Version 4 January 2012 Acknowledgement We wish to extend thanks and appreciation to the many representatives of business, industry, academe and government agencies who donated their time and expertise to the development of this occupational standard. We would like also to express our appreciation to the Experts of Leather Industry Development Institute (LIDI), Footwear Design and Development Institute, ELICO, Peacock Shoe Factory, Ramsay Shoe Factory, Anbesa Shoe Factory, Ministry of Industry, Ministry of Education (MoE) and Engineering Capacity Building Program (ecbp) who made the development of this occupational standard possible. This occupational standard was finalized on January 2012 at Leather Industry Development Institute, Kaliti, Ethiopia. Page 41 of 41 Ministry of Education Copyright Basic Footwear Production Operations Ethiopia Occupational Standard Version 4 January 2012