Uploaded by May Anne Dela Cruz - Canillas

The Champions Group Innovation Envi Scan

Group Assignment - Environmental Scan on Mobile Health Clinics in Canada
Group 5: The Champions
May Anne Canillas – 8710152
Jaspreet Kaur –8742673
Gneya Sanjaykumar Shah - 8716947
Richa Yadav – 8746858
Healthcare Administration and Service Management, Conestoga college
HEAL8180: Current Issues in Health Care Administration and Service Management
Professor Erin Gilbart
Date Submitted: February 13, 2022
Our group conducted a mini environmental scan on mobile healthcare units, which is a
recent healthcare innovation. Environmental scanning is the process of acquiring and analyzing
data on events and trends in the external environment that aids in choosing the organization's future
course of action (Gilbart, 2022).
Canada's primary health care system embraces the advancement of technological
innovation through easy access to services for all individuals despite their diverse status. Health
care access encompasses the availability, accessibility, accommodation, affordability,
acceptability, and awareness of health care services (Beks et al., 2020).
The focus of these innovative mobile health clinics is to treat vulnerable individuals who are at
higher risks of developing chronic diseases, mental health issues, and those who have no medical
history to reference (Marketwired, 2015).
The emergence of the COVID-19 pandemic exponentially evolves, leading to increased
demand and availability of primary health care mobile across the country. The use of mobile clinics
has expanded in this aspect. The Government of Canada communicates in each province and
territory regularly to assess the needs of regions hardest hit by the pandemic and to assist in
promoting the health and safety of Canadians (Government of Canada, 2021).
To know the existing trends available to Canada's evolving health care system. The
innovation of mobile health clinics improves the health services accessible to individuals who do
not have regular or direct access to medical care.
We utilized a systematic Google search to identify mobile health clinics across Canada,
anticipating that this would be among the ways individuals would access, research, or engage in
these services. Each one of us managed to look onto some journals, articles, government reports,
etc., last January 31, 2022, to gather pieces of information that support our mini-environment scan.
Resources identified
The resources we used to complete our environmental scan were Conestoga college library,
google scholarly article, the course material, and Government's website. We also found BMC
international journal from the library. Based on our search, we used established sources such as
PubMed, research articles from Harvard University, and the college of family physicians of
Canada. We also found current data from Canada's official government site.
Identified Innovation
Canada has been adapting to innovations in the health care industry. Mobile health care
clinics are a growing model in the industry to provide primary health care services. They are the
results of the multidisciplinary approach of healthcare providers, social workers, and technology
experts (Beks et al., 2020). Mobile health care units enable an effective clinical experience and
bring a sense of compassion to the vulnerable residents of Canada.
Some individuals face various hurdles to receiving necessary healthcare services for many
reasons, including difficulty in accessing, poverty or lack of knowledge. This may result in
persistent health problems that are not treated on time, putting a load on emergency rooms and
poor overall health. This approach benefits local communities in accessing the health care system
and living a healthy lifestyle regardless of their status. Mobile clinics are a cost-effective delivery
approach for improving the health of vulnerable people by providing necessary health care
treatments in a convenient way.
Canada's first mobile health care unit was launched in June 2014 in Montreal with
collaboration with TELUS Health and doctors of the world. It integrated around 800 Montreal's
marginalized communities into the public health care system (Marketwired, 2015).
What are mobile health care units?
Mobile health care units are traveling portable vehicles like trucks, trailers, or Van that
bring primary health care services to the field. It is divided into two sections: reception and nursing
care area and other is health care professional area with examination equipment and necessary
technology access to serve the patients better (Marketwired (2015). The vehicle is equipped with
network connectivity and Electronic Medical Record (EMR) system. The services include
screening tests, counseling, education, diagnostic and acute care referrals, and on-the-spot
specialist referrals. Access to patients' health information and services will help the provider design
the care for the patients effectively and enter the patient's information promptly for future
Need for Mobile health care units
According to the data, more than 235,000 Canadians are homeless (Marketwired,
2015). They visit medical clinics on average 10 times a year, in which 31% of individuals end up
admitted to the hospital due to severe conditions (Hill et al., 2016). The other reason is health
inequities among indigenous populations and marginalized communities due to underdeveloped
health care services to the region. Thus, it is essential for health policymakers and health
professionals to develop novel interventions to promote health, manage chronic and infectious
diseases, and improve overall health outcomes. The onset of the pandemic showed us the need for
home-based provision of care while maintaining social distancing.
Overall, the mobile health care unit can provide access to primary health care services to
the vulnerable populations of Canada and provide equitable access to the public health care system.
Evidence and Implementation
Evidence shows that mobile health clinics improve access and promote better health
outcomes. These clinics serve as a bridge between the community and clinical settings, addressing
medical and social determinants of health. It provides access to those who may lack the time,
resources, or motivation to travel to traditional clinical settings.
An example of this innovative approach is Canada's first mobile health clinic, Telus health
which has enabled over 3,000 medical acts such as vaccinations, screening tests, and general health
examinations; and reintegrated more than 800 of Montreal's disadvantaged communities back into
the public health system. (Marketwired, 2015).
There is evidence of mobile clinics being set up for Indigenous people and rural
populations. The utilization of primary health care mobile clinics is designed expressly for
Indigenous populations in Canada who hold a similar history of colonization, prejudice, and
challenges to acquiring primary health care service.
Wellness wheel mobile outreach clinic adapted by Saskatchewan for indigenous people to
increase community health care services. Wellness Wheel clinics are run through local health
institutions in collaboration with the clinical team by identifying needs. The clinical team includes
Family physicians (FPs), registered nurses (RNs), specialist doctors like nephrologists,
dermatology, surgeons, and other professionals. Each month, an RN, FP, and specialist travel to
each community to deliver care (Pandey et al., 2020).
Beks, H., Ewing, G., Charles, J. A., Mitchell, F., Paradies, Y., Clark, R. A., & Versace, V. L.
(2020, November 9). Mobile Primary Health Care Clinics for indigenous populations in
Australia, Canada, New Zealand and the United States: A systematic scoping review international journal for equity in health. BioMed Central.
Gilbart, E. (2022). Week 1 Current issues in Health Care Administration and Service
Management [PowerPoint slides]. eConestoga.
Government of Canada (2021). Government of Canada provides Mobile Health Units to assist
Ontario with COVID-19 response. Public Safety of Canada.
Hill C., Ricks M., & Yu S. (2016). A Literature Review of the Scope & Impact Of Mobile Health
Clinics Mobile Health Map / Harvard Medical School.
Marketwired (2015). TELUS Health and Doctors of the World Bring Innovative Health IT and
Care to Montreal's Disadvantaged Citizens; Canada's first mobile health clinic cared for
more than 3,000 Montrealers; connected 800 homeless to health care system.
Pandey, M., Nicolay, S., Clark, M., Desjarlais, V., Clay, A., & Skinner, S. (2020, September 1).
Wellness Wheel Mobile Outreach Clinic: A community-led care model improving access
to care in indigenous communities. Annals of Family Medicine.