In partial fulfillment of the requirements to this subject BA 321-Strategic Management. DEE EXOTIC SPICES A Case Study Submitted by: DECERY B. BARDENAS BSA3 Submitted to: Ms. Ma. Theresa R. Pineda, MBA Professor TABLE OF CONTENTS Pages I. Introduction…………………………………………………………………… 1 II. Background of the Study………………………………………………… 3 III. Statement of the Problem……………………………………………… 5 IV. Objectives…………………………………………………………………….. 6 V. SWOT Analysis……………………………………………………………….. 7 VI. Alternative Courses of Action…………………………………………… 14 VII. Action Plan…………………………………………………………………… 15 VIII. Conclusions…………………………………………………………………. 16 IX. Recommendations………………………………………………………….. 18 I. INRODUCTION Businesses are means by which we get most of goods and services that we as consumers want and need. Almost everything that you see in your everyday life was produced by a businesses and sold by another. It is by which people get their jobs. It is extremely important to a country’s economy because it provide both goods, services and jobs opportunities. Business goals are to make profit, to grow or expand, to survive, to enlarge its capacity. As business are formed by meeting these goals, there end up giving a lot of advantages to the economy in which they are operating. As times goes by, many business rapidly appear in different part of the world. And it can’t be happened that there are some who make and do similar business, or offer the same products and services, and etc. Thus, putting up a business will require you a lot of things to put first before anything else like for example the cost and quality of the product. Business owners will also encounter competition that is normal in the field of business, and the only way to manage and cope up with this is making a strategy and of course a good plan. Dee Exotic Spices offers high quality spices that is perfect for making flavorful dishes. It will be the first ever company that will offer different kind of exotic spices within and from the different countries. But, there are certain country wherein some spices are banned and considered as illegal. And regarding with my business wherein we are going to collect, import, export, and sell exotic 1 spices, there are some countries that a variety of spice can’t grow due to weather and temperature, and there are also seasonal spices which only grow in a specific time or season. So this study aims to know how to cope up with this certain issues and problems that a company or business will able to encounter in the long run. And this study will also give knowledge to those future businesses that will encounter the same problem as they grow worldwide. This case study won’t be easy for it need time, a thorough research and need some detailed information for me to end up finding a solution in this certain issues and problems. But I know this struggle in finding out the solution will be soon paid off if others will find it helpful and worth reading. Sleepless nights and a lot of efforts has been contributed to this case study, so I hope that this will be a big help to those who are finding a solution on how to cope up with the problems that will be tackled and and will be given a solution at the end of this study. 2 II. BACKGROUND OF THE CASE STUDY Dee Exotic Spices offers high quality spices that is perfect for making flavorful dishes. It will be the first ever company that will offer different kind of exotic spices from different countries. We will collect, import, export, and sell different kind of exotic spices from all over the countries around the globe. We will do the import and export as we run our business. This is the other way to circulate all kinds of spices around the world because their are some that are not cultivated in certain country due to some circumstances. Just for example, the Asafoetida that is widely used in India are not cultivated within their country, so they need to import tons and tons of Asafoetida from Iran and Afghanistan. For now, scientist are still experimenting in growing Asafoetida in India because the first time they did it, there is no published result of the same. Our products will be made by combination of both human and machine power. Spices are process as soon as it has been harvested. The area where we will thoroughly process the spices will surely be neat and clean for we are handling something that is added to food. So we must be careful and ensure that our products won’t give any harm to our dearest customers just because of dirt and germs. Our spices are cleanly processed, packed and well preserved so that the users or consumers of our products are safe every time they use it. Our products will be made by combination of both human and machine power. Spices are process as soon as it has been harvested. The area where we 3 will thoroughly process the spices will surely be neat and clean for we are handling something that is added to food. So we must be careful and ensure that our products won’t give any harm to our dearest customers just because of dirt and germs. Our spices are cleanly processed, packed and well preserved so that the users or consumers of our products are safe every time they use it. When cooking global dishes, you may run into different kinds of spices, and we all know that the secret of every flavorful foods are in the spices that has been used or added. Lots of countries are fan of using spices, this means that there is also a higher demand for the supply of spices which trigger me to put up this business. Lot of people crave and are willing to pay even a teary eyed amount of money just to taste something new. And this makes me awaken that aside from I can earn higher profit, I can also explore the world of ingredients. Dee Exotic Spices will offer spices that are widely known and used around the globe. I, Decery Bardenas is the CEO of my very exotic spices business. The main location of our business will be in Kerala, India. Kerala is the safest place in India and also known as the spice capital in the said country. India is known as the largest producer, consumer, and exporter of spices so it will be the best place to put up a business like exotic spices. And I will have some several branches here in the Philippines specifically in Manila where lot of restaurants serve spicy foods. 4 III. STATEMENT OF THE PROBLEM As we go along, I would like to find out the solution in problems that my business will face off. This study intends to find out different questions. Specifically, this study would like to answer the following problems; 1. How can my company cope up with the banning of some spices in a certain country? 2. What are we going to do in certain country where some varieties of spice can’t grow? 3. What are we going to do for us to maintain the production of seasonal spices? 5 IV. OBJECTIVES Dee Exotic Spices offers a wide variety of spices wherein some are quite well known and some are not. Company will offer spices as long as it can be used in any different ways. This study will help me to cope up with different conflicts that may affect the entire flow of my business around the globe. I want this company to as successful as how successful those famous company are. If other can be successful then I also want my company to be successful as they are. I want this company to be known in every part of the world as the best company who offers the best products at a most affordable price. Dee Exotic Spices will be the leading name in the field of spice businesses. I want this study to achieve a great contribution to all business owners in coping up and dealing with some certain problem that they are about to face especially when they are in the business field. This case study will give idea to everyone on what problem will about to face them when they enter the business world. The objective of this study is to; Give idea to business owners and future business owners. Give idea on what problems might face ones business and how to cope up or manage them. Serve as reference 6 V. SWOT ANALYSIS S W 1. Quality of products 1. Lack of ingredients 2. Variety of spices 2. Seasonal spices 3. Price of products 3. Seasonal shortage 4. Production 5. Land to cultivate 6. Company name 7. Customer service 8. Convenience O T 1. Demand for spices 1. Competitors 2. Partnership with local 2. Blockaded entry barrier 3. Failures of competitors 3. Local business 4. Substitutes 7 STRENGTHS 1. Quality of products Dee Exotic Spices offers high quality products in which we consider it as the best edge against our competitors. Dee Exotic Spices products are made up from high quality primary source that is why it is produced with high quality compare to other brands and products. High quality product is something that our company can be proud of. 2. Variety of spices Dee Exotic Spices has a large variety of spices offered to our dearest customers. This is to satisfy their needs in using different variety of spices in making pastries, cooking, and in anything that they want to use spices. Everything they need and every variety they are finding can be found and buy in Dee Exotic Spices. 3. Price of products Aside from high quality products, Dee Exotic Spices is also known for its very affordable price. Compare to our competitors, we offer high quality products at a lowest price in which it is very convenient to all our dearest customers. They can buy a lot of spices since all our products are very affordable and budget friendly. 8 4. Production Production of spices are fast and unending. It is very important that ones business is fast in producing their high quality products in order for it to provide the needs of spice of every customers all the time. That is one of our company strength wherein Dee Exotic Spices harvest and produce spices faster so the all the customer’s need will be catered. 5. Land to cultivate Dee Exotic Spices owns a land wherein we cultivate our products and ingredients to ensure its freshness. That is also the reason why we can offer our products at a lower price for we spend less in production cost. It is very convenient to own a land to cultivate and harvest spices because right from the very start we already ensure the freshness and we preserved how organic it is right after its harvest time. 6. High profile Dee Exotic Spices is a well known company name since it is not common and its product makes its name louder in the business industry. When we say Dee Exotic Spices other would think about its high quality products and affordable cost. Dee Exotic Spices is well known for it is the only business 9 company that don’t disappoint their customers, it is also known for it owns several branches located in different part of the world. 7. Customer service Dee Exotic Spices always put customers first before profit. The company ensure that all customers are satisfied and that is also the reason why we owe lot of loyal customers. Customer service is highly valued for us to earn their trust and loyalty, and luckily through the use of some strategy we already acquired it. 8. Convenience Dee Exotic Spices is very convenient in all aspect. We offer high quality products at a very affordable price, and we always choose what’s the best for every customer. We also make it more convenient to all our customers by making and providing the easiest way to manage their purchases. 10 WEAKNESSES 1. Lack of ingredients There is always a time that not all ingredients are not available due to some instances. It’s either we are lacking some ingredients or item to due large sales or because of shortage. We always find a way to manage this because it will be inconvenient to both us and customers. 2. Seasonal spices Seasonal spices grow only on their preferred season and it is very hard to reproduce them if its out or not their season. Seasonal spices can result shortage unless we have lot of stocks of the said variety. This is one of the problem that most spice business encounter and consider it as a business weakness. 3. Seasonal shortage Due to seasonal spices that grow only on specific season, seasonal shortage will be the result. Having seasonal shortage can affect the business of Dee Exotic Spices because if we are out of stock it will be inconvenient for both company and customers. Seasonal shortage is one of its weakness since it can not produce a specific variety during that season and there will be nothing to sell if it’s out of stock. 11 1. Demand for spices OPPORTUNITIES Higher demand of spices around the globe means a lot of opportunity to make business and gain profit. The higher the demand of the spices the higher the profit that will enter to the company’s account. Lot of countries especially those who are fan of using spices has a higher demand and it is a great opportunity to make business within their country. 2. Partnership with local Partnership with local is also a great opportunity for Dee Exotic Spices to make business. Having a partnership with a local business that is well known will be a great help in making business and in earning a profit. Partnering with local business will also be an opportunity to help Dee Exotic Spices especially in dealing with the locals. 3. Failures of competitors It will be a good opportunity to Dee Exotic Spices when its competitors did a failure. This will be a great opportunity to attract customers and gain their trust and loyalty. Giving them the service where competitors failed at will surely bring a higher number of customers. And for Dee Exotic Spices, the failure of others will be an opportunity to make business. 12 1. Competitors THREATS In many aspects and in any fields, competitors are always the threats. Competitors can steal the customers that is the source of income of every business that is why they are considered as the number one threat. Competitors can also make someones business bag down. Dee Exotic Spices consider competitors as the biggest threats for it can negatively affect our business. 2. Blockaded entry barrier This are barriers that are too hard for business to enter. Business can barely enter due to strictness, and it is very hard for Dee Exotic Spices to deal with this kind of barriers. 3. Local businesses For Dee Exotic Spices, local business are threats for it is hard to compete with. The local sometimes prefer what they know and buy where they are used to. Local business earn lot of customers for they are already known within that locality. It is hard for the locals to let go where they are used to and barely try the new ones or the foreign ones. 4. Substitutes Substitutes can also negatively affect Dee Exotic Spices. Instead of using original ingredients other prefer to use some substitution for them to spend less and to save money. 13 VI. ALTERNATIVE COURSE OF ACTION 1. In terms of spice banning from other countries, we will know first what are those spices that the certain country consider as an illegal. We will then stop importing and selling that specific spice within their country and focus only on the spice that is highly demanded in their place. We will also implement the policy of banning a variety in which their local residents believes its illegal to use. 2. In the country where some varieties of spices can’t grow, we will just do the import and export. We will export from the country where we have a lot of production and import it to the country where it can’t grow. We will grow enough variety of seasonal spices so that there will be enough stock even if we export large numbers of spices to different branches located in different countries. 3. In the case of seasonal spices, we will grow lot and lot of numbers of the said variety so that at the end of its season there will be an enough supply to use until its growing season come again. We will also implement the no waste of spices policy for it can prevent spice shortage if we stored enough numbers on its non seasonal grow 14 VII. ACTION PLAN TIME FRAME 2022-2023 ACTION Monitoring OBJECTIVES the area Business will successfully where business will be operate. put up. 2024-2025 Operations are monitoring under To sustain the smooth and still flow of the business. finding out a way to improve more. 2025-2030 Branches around world will be put up. 2030-2032 the All branches will successfully operate. All business are under Maintain and sustain the monitoring. smooth flow entire business. 15 of the VIII. CONCLUSIONS This study makes me realized a lot of things, but above all, the most important thing that I have learned is that whatever problems will came up there’s always an alternative solution. It makes me realize that making a case study is a little bit hard and of course it takes time to complete. Lot of sleepless nights and lot of effort has been exerted just to finish this study. It also require me to brainstorm my all my ideas. But after I completed this study I feel relief knowing that some of the problems that I may face someday, I have already an alternative solution to solve it. Though it takes time to make and finish this study, it gives me a different level of satisfaction since I made it myself and I used all my ideas in making this study. Through this case study, I realized that if I exerted efforts, I would definitely find satisfaction after it is done or finished. It is just I am very happy that I made it myself and knowing that others can also benefit from it. About my company, I realized that even how perfect it is the way I look at it, it was not far to encounter problems and conflicts that can give a huge impact both to my company and its operation. And I hope that through this case study, both my company and its entire operation can surpass all those hindrances. I am looking forward to a smooth flow of business operation since I already know the possible conflicts and how to handle it. 16 I also realize that using different strategy and policy will be a great help in solving a business problem. Proper planning and a lot of efforts will do if I want my business to be as successful as I want. A businesses are like human beings wherein they also need attention and care for them to grow and operate well. 17 IX. RECOMMENDATIONS This case study is about problems or issues that a business might encounter in the long run. This study includes on how to cope up and manage those problems in case it came up. This study was made not just for the benefits of myself but for the benefits of everyone. As to the proponents of this study, may this case study help and serve as your guide in doing your own study. And may you found this work informative or full of information that might be helpful to you and to others. You can also use this study as a reference or and RRL. As to those who also want to make a case study, take your time researching and learning new things. You must include all necessary information that is related to your specific chosen topic. Case study requires time to finished yet it is very fulfilling when it’s done. Then choose a topic or a company that is not too wide so that it won’t be hard for you to make a case study. Companies or businesses are like human beings, they are not perfect and they are also prone to problems. But every problem has its own solution, you only need to find and and work on it. Find the main cause of a problem and fixed it immediately so it won’t get worst and worst. 18