Even though ISO 9001 sets the minimum requirements that must be met, it still allows organizations to tailor
the QMS to their needs.
Thus, organizations should determine their overall context in order to identify issues, constraints, and
opportunities that are specific to their context. In addition, they should set objectives and establish processes
which contribute to the achievement of those objectives.
A distinct feature of a QMS based on ISO 9001 is that it puts customers first. “Meeting customers’ needs and
exceeding their expectations” is engraved in the quality management principles, and is implied continuously on
the requirements stated in clauses 4 to 10 of the standard. As such, organizations that implement and establish
a QMS based on ISO 9001 will maintain the focus on their customers by continuously identifying their needs
and requirements, obtaining feedback from them, and continually improving their products and services to
fulfill their needs. This focus on customer satisfaction is one of the key factors that have allowed the ISO 9001
to achieve the landmark status.
Like most of the management system standards, ISO 9001 is structured according to the High-Level Structure
(HLS) and shares the common terms and core definitions. This alignment enables an easier integration with
other management systems based on standards such as ISO 14001, ISO/IEC 20000-1, ISO/IEC 27001, ISO
22301, etc. Apart from ensuring consistency and reducing costs, integrating several management systems can
improve the organization’s ability to successfully address other organizational commitments.
Why should you attend one of our ISO 9001 training courses?
While ISO 9001 can be used by organizations to obtain many benefits, many organizations are unable to fully
realize the benefits of a QMS implementation. There are different factors which contribute to the inability to
integrate the QMS into the organization’s processes. Such factors include, but are not limited to:
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The perception of the QMS as a system of documentation.
The inability to identify nonconformities.
The inability to ensure continual improvement.
PECB’s training courses, both lead implementer or lead auditor, are tailored to overcome such challenges.
Globally recognized, PECB certifications demonstrate an individual’s professional capabilities to contribute in
an organization’s QMS, as an auditor, implementer, or QMS implementation team member.
Obtaining a certificate in ISO 9001:
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Distinguishes you from other quality management consultants/auditors
Demonstrates your awareness and knowledge of an internationally recognized standard for the
management of quality in organizations
Demonstrates that you have the necessary competencies to guide and support organizations through
the implementation and management of a QMS (PECB Certified ISO 9001 Lead Implementer)
Demonstrates that you have the necessary competencies to assess the conformity of a QMS against the
requirements of ISO 9001 and the organization’s own requirements (PECB ISO 9001 Lead Auditor)
Qualifies you to conduct third-party certification audits on behalf of conformity assessment bodies
(PECB ISO 9001 Lead Auditor)
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Provides you with opportunities to further improve your career in quality management, either as an
auditor, implementer, or a member of auditing/implementation team
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