Human Behaviour in Organsation. Group 3 Rationale Business leaders face the challenge of preventing their organisations from becoming very bureaucratic. In recent times, the mantra is to flatten the hierarchy in order to empower the workforce and get decisions made faster. Cut Middle Management. Cost: high overhead cost to employ managers. Effective Communication: it undermines effective communication between top management/executives and frontline staff who are usually first to receive info. Mid managers edit info to suit them before sending to superior Employee Empowerment: it makes the subordinates powerless even within their JD/ jurisdiction Don’t Cut Mid-Management • Link: they are the link between mission and execution, they turn strategy into action, they get everyone in same page. • Workload on Management: While communication is good from frontline staff directly to management, it also increases number of direct report per manager, causing stress. • Solution Giver: Conflict resolution, Prompt Decision Making and Coach to junior employees • Risky Promotion: without direct supervision, low level staff have zero knowledge on managerial skills and the shoe too big to fill • Lower Morale: the remaining mid-managers have lower commitment and reluctance to accept responsibility. They feel devalued.