Purchase and supply chain management Tesla Model S Ardin Dekker IBMe3 18-04-2021 Ed Voss INME TIO Amsterdam Week 1: Proposal organization Company: Tesla Product: Tesla Model S Headquarter: Palo Alto, USA Total Model S sales: 20,301 Product location - Fremont, USA For the production of the product, the company purchases the following products / raw materials: - Raw material 1: Aluminium Raw material 2: Copper Product 1: Lithium-Ion battery Product 2: Outside Rear View Mirror (OVRM) Purchasing budget total: 1.200.000.000 Total purchasing budget per car: 60.000 Purchasing budget per product: - 2 Raw Material 1: Aluminium (400$) Raw Material 2: Copper ($400) Product 1: Lithium-Ion battery ($12.000) Product 2: Outside Rear View Mirror ($80) Table of Content 1.0 Company introduction 1.1 Company information 1.1.1 Company Procurement Week 3: 4 primary tasks and responsibilities Week 3: Substantiate how mature your company is in purchasing 1.1.2 Corporate Social Responsibility Week 10: Describe the corporate social sustainability activities and their importance Week 10: describe the role of purchasing with regard to corporate social responsibilities 1.2 Products 1.2.1 Tesla Model S 1.2.2 Raw Materials Chosen Week 1 2.0 (– 4.0 ) For each Raw material / product 2.1 Market Week 2a+ b: Investigate the purchasing market Week 7: Categorise your goods to be purchased according to their market form based on the number of buyers and sellers 2.2 Purchase process & Specifications Week 2: Purchase process Week 2: Purchase specifications Week 3: Describe and elaborate on the e-procurement solutions for you 4 goods to be purchased Week 3: Elaboration on the advantages of these e-procurement solutions 2.3 Supplier selection process Week 4: Describe the supplier selection process for your 4 goods Week 5: Describe the 5 important purchasing issues for your 4 goods to be purchased 2.4 Sourcing Week 6: Elaborate if your company applies single or multiple sourcing for your 4 goods Week 6: Elaborate if your company applies local sourcing or global sourcing Week 6: Elaborate if your company applies make or buy to produce for your goods and/or the end product 2.5 Strategy & Risk Week 5: Position the four goods to be purchased in the Kraljijc procurement portfolio matrix. Week 5: Strategy of the 4 goods Week 5: Identify the purchasing risks for each time to be purchased Week 5: Analyse the likelihood financial impact of these risks 2.6 Stakeholders Week 9: Identify the stakeholders involved for your 4 goods 5.0 Structure & Performance Week 7: Describe and substantiate the purchasing structure of the organization Week 7: Elaborate on the choice for central hybrid Week 8: Describe and elaboration on the operational KPI’s of your 4 goods 3 1.0 Company Introduction 1.1 Company Information Tesla, founded in 2003, is a US based electric car manufacturer. Next to that, they also manufacture solar energy panels and energy storage installations. The CEO of the company is Elon Musk, known for his innovative companies. Tesla is known worldwide for its electric cars, but more specifically for its batteries (Tesla, n.d.a). Currently Tesla is the most valuable car company in the world with a market value of 710 billion dollar (Yahoo Finance, n.d.). Tesla’s mission is to accelerate the world’s transition to sustainable energy through increasingly affordable electric vehicles and energy products (Tesla, n.d.a). The Tesla Giga factory was born out of necessity and will supply enough batteries to support Tesla’s projected vehicle demand. Tesla broke ground on the Gigafactory in June 2014 in Nevada. The current structure has a footprint of more than 1.9 million square feet, which houses approximately 5.3 million square feet of operation space across several floors. Still the Gigafactory is about 30 percent done (Tesla, n.d.b) 1.1.1 Company Procurement According to van Weele (2018), the four primary tasks and responsibilities are; Operational excellence, Cost control and reduction of all purchasing-related spend, Risk management, and Innovation and continuous improvement. This is backed by looking at several procurement / supply chain jobs on the Tesla career site. As those primary tasks are quite broad, the information of those several supply chain and procurements jobs is used to indicate the primary tasks and responsibilities (Tesla, n.d.c; Tesla, n.d.d) ¨ Operational excellence Operation excellence refers to, in Tesla’s case, refers to four pillars. First of all, for a purchasing department it is important of securing supply from reliable suppliers of a consistent quality (at a reasonable cost). This means that the purchasing department need to manage relationship and performance with the current suppliers. To measure the performance, Key Performance indicators can be developed. It is also important to evaluate the industry/ market where the suppliers are located, look at their position, and identify potential suppliers. When contacting suppliers, several strategies have to be developed, like the negation and sourcing strategy. All of this should be documented as well. Finally, the purchasing department should have a great understanding and knowledge of the customers of the firm and internal customers, to find a purchasing need for the department. ¨ Cost control and reduction of all purchasing-related spend When evaluating the cost, Tesla looks both at the internal opportunities to reduce the total cost of ownership, but at the same look at the prices of the current suppliers and find opportunities to reduce it by or a new supplier or negotiating with the current one. ¨ Risk Management There aren’t any specific job tasks / responsibilities in the job descriptions about risk management. However, for almost every job, including the procurement, it is important when evaluating the current suppliers, market, internal customers and the supply chain in general, to identify the risk exposure and figuring out solutions to reduce it. Furthermore, it is lately very important for the purchasing department to make sure the Corporate Social Responsibility in the supply chain operates according. ¨ Innovation and continuous improvement At Tesla, the innovation should include looking at the current market conditions and identify challenges and opportunities. Furthermore, it is important to look at purchasing trends, evaluate them, and see if they are applicable to be put into practice in the company. 1.1.2 Stage of development of purchasing and supply management Tesla is in the fifth stage, which is external integration: cross functional purchasing. This is characterized by the outsourcing strategy of Tesla, with extra attention to collaborate with supply chain partners on product development. The suppliers are actively involved in new product development and process improvement (Weele, 2018). 4 1.1.3 Corporate Social Responsibility The Corporate Social Responsibility (CSR) will be dealt with on the basis of people, planet, and profit. Currently more and more attention is paid one how sustainable a company is, therefore it is extremely important to focus on this. As seen below, Tesla is doing it well. ¨ People For Tesla, the employees are the most important asset in the firm. However, as Elon Musk is not so conventional, neither is their employee handbook. It had the following quote: “If you’re looking for a traditional employee handbook filled with policies and rules, you won’t find one. Policies and rules tell you where the bottom is—they tell you how poorly you can perform before you get shown the door. That’s not us.” Tesla’s handbook can be described, like its founder as no-nonsense, direct and to the point, holds people accountable and sets forth the requirements clearly and concisely. ¨ Planet The whole company of Tesla is based on the mission is, as mentioned above, to accelerate the world transition of sustainable energy. They do this by making electric cars and electric energy products, which are better for the environment. Furthermore, their Gigafactory is fully run-on solar energy. Finally, they write every year an impact report to show their stakeholders exactly what kind of impact they had. ¨ Profit When look at economic effects, also called profit, Tesla takes great consideration in tackling the use of child labour or slavery at suppliers. This is, as mentioned above, necessary for the outside world to keep the customers happy, as more and more people are choosing sustainable products over less sustainable products. 1.2 Products As said in Section 1.1, Tesla operates in two different industries; Automotive and Energy generation and storage. Its automotive products include Model 3, Model Y, Model S and Model X. Model 3 is a four-door sedan. Model Y is a sport utility vehicle (SUV) built on the Model 3 platform. Model S is a fourdoor sedan. Model X is an SUV. Its energy storage products include Powerwall and Powerpack (Reuters, n.d.). 1.2.1 Tesla Model S For this report, the Tesla model S is chosen to research the supply chain of. The Tesla Model S was the first best sold electric car worldwide, and really set Tesla in the market. As most car manufactures, several parts will of the car will be bought at other companies, as Appendix 7.1 shows, and other parts are made by Tesla themselves. The parts that Tesla made themselves are split of in five parts: Body and Chassis, Interior, Wheels, Induction Engine, and the Battery. 5 ¨ Body and Chassis The Tesla Model S body and chassis are built almost entirely from aluminium, which comes from bauxite ore. Aluminium is lightweight, which helps to maximize the range of the battery beyond that of other EV’s. Furthermore, high-strength boron steel is used to reinforce the aluminium at critical safety points. Boron steel is made from iron boron, coking coal, and other additives. Finally, the underbody of the Tesla Model S is made from ultra high-strength titanium, which protects the battery from nearly any roadside force or piercing (Desjardins, 2016). ¨ Interior While Tesla engines and batteries do not use rare earth metals, most high-end car speakers and other electronics use rare earth elements such as neodymium magnets. Other interior products that are used, plastic, leather, silicon, and carbon fibre (Desjardins, 2016). ¨ Wheels The aluminium alloy wheels are made from bauxite ore. Also ,rubber is used for the tires (Desjardins, 2016). ¨ Induction Engine Tesla’s high-performance copper rotor motor delivers 300 horsepower. The stationary piece of the engine, the stator, is made from both copper and steel (Desjardins, 2016). ¨ Battery The most important part that Tesla build themselves is the Battery, however they do this in cooperation with Panasonic through a joint venture. The reason for this is that Panasonic has a lot of experience in batteries, and thus has more advanced knowledge in comparison of that of Tesla (Denton, 2020). This battery is a lithium-Ion battery (Desjardins, 2016). The difference between Lithium and Lithium-Ion batteries is that the latter one is rechargeable (Powertron, 2019), which is important for Tesla. The Lithium-Ion battery weighs 540 kg (26% of the car’s total) and contains 7,104 lithium-ion battery cells. Each cell contains a Cathode, Anode, and Electrode. For the Cathode Tesla has a NCA formulation with the appropriate ratio of 80% nickel, 15% Cobalt, and 5% aluminium. The anode consists of graphite. Finally, the electrode is made of Lithium Salt (Desjardins, 2016). 1.2.2 Raw materials / parts chosen For this report, a total of two raw materials and two parts are chosen to investigate; Aluminium (Bauxite Ore), Copper, Lithium-Ion Battery and Outside Rear View Mirror. In the following chapters, those four will be looked at on the basis of the market they are located in, purchase process & specification, supplier selection, sourcing, strategy & risk, Key performance indicators, and the stakeholders. Below a small description amount each of the raw materials. 6 ¨ Aluminium (Bauxite Ore) As mentioned above, the Aluminium, made from Bauxite Ore, is used in the Wheels, Body and Chassis, and thus forms an important raw material for the Tesla. A total of 190 kg of Aluminium is used per Tesla Model S (Desjardins, 2016). ¨ Copper A total of 45.4kg of copper is used for the induction engine of tesla (Desjardins, 2016). ¨ Lithium-Ion Battery Next to focussing on the lithium-Ion battery as a whole, there will be a focus on two components, nickel and lithium, As both are the most important, and most used parts in the battery. There is a total of 58,7kg of nickel and 63kg of lithium used in the Model S battery (Desjardins, 2016). ¨ Outside Rear View mirror The reason for this one is because safety becomes more and more important for consumers, and mirrors are an important of that safety (Desjardins, 2016). 2.0 Aluminium (Bauxite Ore) & Copper 2.1 Market The aluminium price in April 2019 was USD 1,887 per (metric) ton. Then during the pandemic the aluminium price at the London Metal Exchange (LME) went to USD 1,455 per (metric) ton (LME, n.d.a), because of less demand of the metal that makes aircraft bodies and parts, power lines, beer cans, cars etc (Editorpen, 2021). In April 2021 it is USD 2,212 per (metric) ton (LME, n.d.), this has firstly has to do with an increasing demand because the Covid-19 virus is going away slowly, and more airplanes are build again. Furthermore, as inflation rises it is expected that commodity prices, including aluminium, will rise as well to hedge it (Editorpen, 2021). According to several news articles and research reports, the price will go down to a more stable level. For example, Fitch Ratings expects that the average LME aluminium prices will be at USD 1,950 for 2021. The reason that it is higher than in April 2019, has to do with the strong demand recovery in China, particularly from the automation and solar energy sectors, and re-stocking outside of China, particularly in Europe. However, Fitch expects a production surplus outside of China to persist, casing prices to soften modestly once pent-up demand is satisfied (Fitch Ratings, 2021). The main aluminium supplier of Tesla is Nikkei, a major Japanese aluminium group (Lambert, 2017). It is unclear how the partnership with both parties, Nikkei and Tesla, is constructed. If there is a fixed price for a certain number of years then Tesla wouldn’t have struggles with the prices internally. However, if the prices would go down, it could effect Tesla’s competitive position against other car manufacturers, if the other car manufactures would have a partnership with the current prices. Vica Versa if the prices go up. On the other hand, 1 metric ton is equal to 1000 kg, so the price of 2,212 per metric ton, is $2,21 per kg, times the amount of kg of aluminium in a tesla (190kg) is a total of 400$. Looking at the price of the cheapest version of the tesla model S (Tesla, n.d.a) a total of 80,000$ is paid, so if the price would go up or down with 25%, means a price increase or decrease of 100$, wouldn’t be that hurting to the competitive position of Tesla. The copper price went, according to the LME, from USD 6,481 per (metric) ton in April 2019, to USD 4,754 per (metric) ton in April 2020, to USD 8,981 per (metric) ton in April 2021 (LME, n.d.b). Thus a similar cycle as aluminium. Copper will benefit from increasing electrification, and not just in the transport sector. According to an article on Bloomberg (Bullard, 2021), the global copper demand in both clean power and clean transport sectors will double in the next decade. Similar to Aluminium, copper currently enjoys the momentum in the market of fear of rising inflation and the fear of not enough supply from China (Yao, 2021). It is expected that also the copper price will become lower during 2021, with an average price of USD 7,716 per (metric) ton (Warwick, 2021). The Tesla Model S contains 45.4 kg of copper, meaning that around 400$ of copper goes into the Tesla model S, similar to aluminium. The main supplier of Copper to Tesla is unclear, so there couldn’t be further looked into that. 2.1.1 Buying situations Purchasing decisions can be differentiated in terms of the expected change and adaptions that need to be made as a result of new products that are bought or new suppliers that are introduced. According to Fischer, in order to do this you need to differentiate between product complexity and commercial uncertainty. If these two aspects are combined statements can be made about what disciplines will be involved in the decision-making process. When looking at aluminium & copper there can be stated that the product complexity is low, as both aluminium and copper is not a complex product. Second, the commercial uncertainty per car is limited, as mentioned above, it only accounts for 400$ of the car. However, when looking that there are large quantities to be bought, which can state that commercial uncertainty is high. Therefore, there is chosen that there will be a partnership between the purchasing department and Finance and Administration department. Whereby both have a prominent role in the buying process. 2.1.2 Market form There are four market structures: Pure competition, Monopolistic competition, Oligopoly and monopoly (Weele, 2018). When looking at the number of buyers of Aluminium & copper, there can be stated that there are a lot of buyers. Examples include Airplane and car manufacturers, but also daily uses like aluminium foil (for aluminium). When looking at the sellers, there are a lot of sellers as well worldwide. However, the largest aluminium country is China, accounting for more than half of the worldwide production of aluminium, in comparison to ‘only’ the 1,5% of the USA (Brown et al, 2020). With tensions rising between China and the USA, and possible restrictions of supply could therefore influence the price enormously. For copper, on the other hand, China isn’t a large dependency. So, currently the 7 market form can be states, for aluminium and copper, as a Pure Competition, as this market structure is characterised by a large number of buyers and sellers, and there is no differentiation between the products (maybe the quality). However for aluminium, when supply of China restricted, there could be changed to an oligopoly, meaning a lot of buyers, but a limited amount of sellers. With a Pure Competition, neither the individual supplier nor the individual buyer can influence the price of the product. However, with a Oligopoly, the suppliers does, which increases their strength in the negotiation process. 2.2 Purchase specification & e-procurement There are several steps in the purchase process, as mentioned in 2.1.1, the purchasing process for the aluminium & copperwill be done with a partnership between the Purchasing Department and Finance and administration department. One of the things that should be made is a purchase specification of aluminium & copper. 2.2.1 Purchase specification The purchase order specification consists of four categories: functional, technical, quality and logistical specifications. ¨ Functional specification The functional specification for aluminium & copper must be that is easily changeable for Tesla. As Tesla makes car parts out of it, the aluminium & copper must be that Tesla can easily make it to something else. ¨ Technical specification The technical specifications for aluminium that there needs to be a favourable strength to weight ratio. Both copper and aluminium must be recyclable and there shouldn’t contain harmful substances. ¨ Quality specification The supplier should guarantee that the raw material meets the specification as stated the purchase order. Also, the supplier should have an ISO quality management system. ¨ Logistics specification Based on the JIT principles the seamless supply of the raw material must be guaranteed. Furthermore, it should be able to be transported by boat and train, and the supplied packaging units must correspond to the order unit. 2.2.2 E-procurement E-procurement solutions can be defined as all web-enabled solutions aimed at supporting the purchasing process and all electronic data exchange that re needed for efficient transaction processing. E-procurement solutions basically can be divided into three types: Electronic marketplaces, electronic auctions (e-auctions) and electronic catalogue, order and payment solutions (order-to-pay solutions) (Weele, 2018). The latter one, electronic catalogues and ordering systems is the solution most suitable for Tesla. This type offers buyers greater opportunities for more efficient order handling, improved logistics, a full tracing and tracking of deliveries, and improved and better controlled payments. The IT that is available today allows Tesla to manage impressive number of transactions without any human interference. By using it, Tesla can buy more purchasing transactions can be bought under contract, which as a result will reduce the percentage of maverick buying. Furthermore, the number of contract moments between buyer and seller will be decreased, which is timesaving and eventually cost saving. The main disadvantage lies in that this type of procurement solution requires considerable sophistication and expertise. For Tesla to consider this, there should be looked at one that is applicable for the raw materials. 8 2.3 Supplier selection process After the purchasing specifications have defined the supplier selection process can start. The supplier selection process consists of four steps: (I) Determining the method of subcontracting, (II) preliminary qualification of suppliers and drawing up the ‘bidders’ list, (III) preparation of the request for quotation and analysis of the bids received and (IV) selection of the supplier. ¨ Step 1: Determining the method of subcontracting For Aluminium and copper there is chosen to not make use of subcontracting, as this can be done internally. ¨ Step 2: Preliminary qualification of the suppliers and drawing up the bidders’ list Based on the purchasing requirements there are several criteria summarized an put in Appendix 7.2. Those are criteria that the supplier who are approached for a quotation should meet ¨ Step 3: Preparation of the request for quotation and analysis of the bids received After the Request for Information (RFI) are sent to the long listed suppliers, a short list of suppliers will be made. These short-listed suppliers will be contacted through a Request for Quotation (RFQ). To get the best price for Tesla, a tender could be set up. A tender is a situation where a buyer asks for bids for different suppliers, creating a level playing field. This will result in better prices for Tesla. ¨ Step 4: Selection of supplier When reviewing the bids of the Tender, the purchasing department will take the bids into account and will choose the one which is the best for the company. A possibility is that there could be several bids accepted, in this case Tesla would use a multiple sourcing strategy. If this is applicable in this case, will be discussed in Section 2.4, Sourcing. 2.3.1 Purchasing issues There will always be purchasing issues, the most important purchasing issues for Aluminium (Bauxite) are discussed below. 9 ¨ Slavery and child labour During the mining of the Bauxite & copper, and making it into aluminium, the supplier must guarantee that slavery and child labour is not used. Especially in the times we are living, this is very important. ¨ Expertise, papers, and permits The supplier must have the correct expertise, papers and permits for mining the Bauxite & copper, and then, for Bauxite, making it into aluminium. This is important to ensure the quality of the product. ¨ Transport issues There are two different issues which could occur during the transportation phase; a late deliver, and damage during transport. Looking at the important schedule of Tesla, it is extremely important that the deliveries are delivered on time, if not, contact should be made with Tesla as soon as possible. If damage occurred during the transport, there should be done in the contract who the responsible party of it is and how to confirm it. This is done to make sure issues are cleared as soon as possible. ¨ Consistency of the supplier It is extremely important that the supplier regularly, as stated in the contract, delivers the goods. If the supplier is not capable of that, this should be communicated as soon as possible. ¨ Contract If one, or multiple of the above issues are violated, the contract between the supplier and Tesla can be terminated or interrupted at any time. 2.4 Sourcing Now the supplier sourcing is done, there should be taken a look how the sourcing will look like. This will consist of three decisions / parts: Single or multiple sourcing, local or global sourcing, make or buy to produce. 2.4.1 Single or multiple sourcing Single sourcing is often pursued with the intention of reducing material costs – by place all purchasing requirements with one supplier it is often possible to negotiate substantially better conditions. However, this policy certainly has its price in that it will lead to increased supply risk or dependency on one supplier. Therefore multiple suppliers (multiple sourcing) could reduce risk, however the cost will go up. For Tesla it is recommended to use multiple suppliers, especially with tensions between the USA and China (see Section 2.1) it is recommended to reduce the supply risk. Even though copper doesn’t notice any tensions, raw materials in general could be done with multiple sources to reduce the supply risk. Together with the fact that the Aluminium and copper industries are a pure competition (see Section 2.1.2), the price difference of multiple sources will not be extremely high. 2.4.2 Local or global sourcing For Tesla it is recommended to make use of global sourcing. This is because the aluminium and copper are standardized products, and large quantities can be bought in order to benefit from transport economies. 2.4.3 Make or buy to produce Aluminium and copper are raw materials, at least it is for Tesla. Tesla buys the aluminium and copper, and then gives the added value in the factory of theirs by reforming it or making car parts out of it. Therefore, it would be recommended to use the make to produce, as it would be unwise to let that be done at the aluminium or copper supplier, as there is not their expertise. 2.5 Strategy & Risk Now the suppliers are known, and the sourcing is done, there can be taken a look which strategy is best and which risks are associated with it. For the Strategy the Kraljic Specification will be used. For the Risk, a risk assessment matrix will be used. 2.5.1 Kraljic Strategy Both the demand and supply of aluminium and copper is high. This means that supply and demand are roughly equal. If the current supplier of aluminium (Nikkei) suddenly goes bankrupt, Tesla can switch to another supplier. The risk on financial result for aluminium and copper is high, as it represents quite an important part of the raw materials pricing. However, as there are many other aluminium and copper suppliers makes the supply risk low. This categorizes aluminium and copper in in the Kraljic portfolio matrix as Leverage products. For leverage products a purchasing strategy based on the principle of competitive bidding or tendering will be pursued. Since aluminium and copper is interchangeable there will be, as a rule, no long-term supply contracts. Long-term contracts and annual agreements will be combined with ‘spot’ purchasing. This combines perfectly with the multiple sourcing strategy of Aluminium and copper discussed in Section 2.4.1. Buying at a minimum price while maintaining the required level and continue of supply will take priorities here. 2.5.2 Purchasing risks Due to the fact that both parties, the supplier and Tesla, will engage in a long-term relationship, many aspects should be taken into consideration. There are four different sorts of risks: (I) Technical Risk, (II) Commercial Risk, (III) Contractual risk, and (IV) Performance Risks. ¨ 10 Technical risk It may happen that the quality of the aluminium or copper decreases, as the products are made abroad, or at least in many different places, due to the multiple sourcing strategy, it is impossible to always check the quality on every moment. To manage the risk good contact should be maintained with supplier. Furthermore, as it is a raw material, the technical risk is not that high as the quality can always be checked when arriving in the factory. ¨ Commercial Risk The price of the aluminium and copper, as mentioned in section 2.1 can fluctuate a lot. As in the last paragraph, for a leverage product, long-term contracts with spot pricing will be applied. With the usage of spot pricing the firm has quite a lot of risk of the aluminium and copper, this risks could both be positive and negative. ¨ Contractual Risk When the aluminium and copper doesn’t meet expectation then there should be contractual very clear who is responsible for it. This must be in contract. If not, it can lead to major problems which will not only cost money for example for the legal time, but it will also be time consuming for both parties which will affect the relationship negatively. However, the solution is fairly simple, with just a very good contract. ¨ Performance risk The performance risk lies in the capacity and flexibility of the manufacturer. As the nature of Tesla companies, still in a growth phase, it is important that there is enough capacity to scale up, but at the same time the flexibility to have more in one month and less in another one, as the sales are not that consistent yet. 2.6 Stakeholder management Stakeholders can be defined as all the parties that have interest or affected by the product / business (Fernando, 2021). There will be a difference made between internal and external stakeholders. 2.6.1 Internal stakeholders The internal stakeholders for the aluminium & copper are the employees of the firm who work with this product. There are several sorts of teams within Tesla that work with it. First of all, you have the manufacturer employees, who use the aluminium & copper with the car. Most likely are they affected the most when something’s wrong with the aluminium & copper. Second, the purchasing department have also interest in aluminium & copper, as they are the ones who actually buy it and need to make sure that the suppliers deliver on time, and that the quality is high. Eventually, a lot more people are affected by it if the aluminium & copper, one of the most important parts of the car, is not delivered. Then the sales team needs buy clients to say that the car cannot be delivered on time, then the finance department need to make sure that the cashflow is good without a certain amount of cars no sold, the legal department needs to have contact with the supplier who no delivered, and eventually the CEO of the firm needs to tell to its investors why the cars are not delivered. Therefore, as shareholders have stakes in the firm, are also internal stakeholders. 2.6.2 External stakeholders Suppliers and customers are the two most important external stakeholders of the firm. For example, if the quality of the aluminium & copper in the car is not good, it will greatly affect them. Just like internal stakeholders, there are many people affected in external stakeholders as well. For example, the government, the families of the customers, the familisies of the employees, and the people of the town where the tesla ‘gigafactories’ are located in. 11 3.0 Lithium-Ion battery 3.1 Market As explained in part 1.2.1, the battery used for the Tesla Model S is made in partnership with Panasonic. Looking at the market, there will be focused on Nickel and Lithium, as that are the most important parts. Similar to copper and aluminium, the lithium market moved similarly and for the same reasons. Lithium batteries are Electric Vehicles (EVs) like Tesla, but also in (rechargeable) batteries mobile phones, laptops, cameras etc. (RSC, n.d.). Panasonic sources Nickel form Sumitomo Metal Mining Corp who gets most of their nickel from the Philippines. Both the Philippines and Indonesia have nickel laterite ore which requires expensive acid extraction process resulting in acid waste. That’s why Tesla is looking for new Nickel suppliers, in order to avoid this source of waste (Bohisen, 2020). Tesla has four main lithium suppliers, and designate them to its battery suppliers (Mckenna, 2019). One of them is Gangfeng Lithium Co., China’s top producer of lithium (Bloomberg, 2018). Another one Kidman Resources, based in Australia. Pure Energy Minerals, based in Canada, and a JV with Candence minerals and Bacanora Minerals, form the top 4. Pure Energy minerals has the only producing lithium mine in the US (McKenna, 2019). 3.1.1 Buying situation When looking at the buying situations, the Lithium-Ion battery will be discussed and not its components. The lithium battery can be described as a product complex product. As said in the part above, Tesla uses partnerships / Joint Ventures with battery makers, as they have the technology for it, meaning that it will a complex technology. Currently the Lithium-Ion battery costs between 10,000 – 12,000, which is around 12,5% of the selling price of the car, which can be stated that it is quite a lot. Therefore, the commercial uncertainty Is high as well. With both the commercial uncertainty and product complexity high, there should be a cross-functional decision-making. This means that it will call for active engagement of business leaders and financial managers. Therefore, the purchasing department will have more a support role. 3.1.2 Market form Looking specifically at Lithium, for a long time, most of the world’s lithium was produced by an oligopoly of producers often referred to as the “Big Three”: Albemarle, Sociedad Quimica y Minera de Chile, and FMC. They had for a long time together a market share of 85%. However, the list of the world’s top lithium-mining companies has changed. Even though the companies mentioned above still produce a majority, now 54%, China accounts now for a large chunk as well, around 40%, that’s why that moved now more towards a Pure Competition. Also, Nickel has a pure competition, as there are a large number of buyers and sellers. This is important, because when looking at the Lithium-Ion batteries manufactures, there should also be looking at the main sources which are in those batteries. Looking specifically at the Lithium Ion manufacturers there can be stated that they are in an Oligopoly. As there are a large number of buyers, but as said before, only a limited number of sellers have the knowledge in creating very good batteries. This technology can’t just be for any new entry competitor. 3.2 Purchase specification & e-procurement As mentioned in section 3.1.1 there will be making use of the cross-functional decision-making discipline in the purchasing process. The first step is the purchase specification of the lithium-Ion battery. 3.2.1 Purchase specification The purchase order specification consists of four categories: functional, technical, quality and logistical specifications. ¨ 12 Functional Specifications - Can be stored at temperate until 100 degrees - Can be disposed conform the local law ¨ Technical specification As mentioned in section 1.2.1 the battery is based on the NCA formula. Each cell should contain a cathode of a appropriate ratio of 80% nickel, 15% cobalt and 5% aluminium. And with the cathode of lithium salt. It should be a lithium-ion battery, and not just a normal lithium battery, as the latter one is not rechargeable. ¨ Quality specification - Lifetime: minimal 300,000KM - Time to be fully charged: 4 hours - Quality control test conform specifications ¨ Logistic specification - Delivery time: within one month - Minimum order quantity: 100,000 - Maximum order quantity: 500,000 - Loading unit: Container - Labelling: Article Nr 3.2.2 E-procurement Similar to copper and aluminium, the lithium battery will be making use of the electronic catalogues and order system for the e-procurement within the firm. 3.3 Supplier selection process After the purchasing specifications have been defined, the supplier selection process can start. ¨ Step 1: Determining the method of subcontracting As mentioned before, there is a Joint Venture between Panasonic and Tesla, so its partly their own company, but the other part is fully from Panasonic. Therefore the Turnkey subcontracting will be used. This means that that the execution of the entire assignment is placed with the supplier, in this case the JV. ¨ Step 2: Preliminary qualification of the suppliers and drawing up the bidders list In addition to the preliminary qualifications named in Appendix 7.2, the knowledge and experience with batteries will be added to the list and will have an high percentage of 30% (whereby the other ones will go down equally). The reason for this is because, as mentioned before, for batteries there is a lot of knowledge and expertise necessary in order to make it work. Therefore it will be important for Tesla. ¨ Step 3: Preparation of the request for quotation and analysis of the bids received Similar to copper and aluminium, a tender will be used ¨ Step 4: Selection of supplier After reviewing the bids of the tender, a decision will be made with whom to choose. This could be one or multiple, this will be seen in section 3.4, sourcing. 3.3.1 Purchasing issues In addition to the purchasing issues “Slavery and Child labour”, “Transport issues”, “Consistency of the supplier”, and “Contract” explained in Section 2.3.1, one additional purchasing issue is added. ¨ 13 Insufficient quality Issues could occur where the lithium battery doesn’t meet the criteria that were stated in earlier sections. When this is the case, there should be looked at why it is not the case, and if this consistent, there should be looked at another supplier. 3.4 Sourcing Now that the supplier selection is done, there should be taken a look how the sourcing will look like. The sourcing consists of three decisions / parts: Single or Multiple sourcing, local or global sourcing, make or buy to produce. 3.4.1 Single or multiple sourcing One the one hand single sourcing is recommended to decrease the cost of the battery and to ensure the expertise and knowledge are applied correctly. However, as the lithium battery is located in a oligopoly (Section 3.1.2), there is a limited amount sellers, which could complicate things when the supplier goes bankrupt or something else happens. Therefore there is recommended to go with multiple sourcing, however, with one main source, and the others functioning more for small amounts or as backup. This is done to reduce the risk, and to make sure that company always has access to batteries. 3.4.2 Local or global sourcing Looking at the components of the battery, Nickel and Lithium (most important ones), they could be sourced globally, as those are standardized products. However, the battery itself, it is important that is done with a lot of expertise as it is high-tech, and of the flexibility and precision in terms of delivery. Therefore it is recommended to make use of local sourcing, however, it should make sure that it is made locally, or assembled. 3.4.3 Make or buy to produce There is chosen to make it, in a JV, for a end product that is already assembled by the supplier, and then shipped for Tesla. This charges additional shipping costs, ordering costs and inventory holding costs. 3.5 Strategy & Risk Now the suppliers are known and the sourcing is done, there can be taken a look which strategy is best and which risks are associated with it. 3.5.1 Kraljic Strategy As mentioned before, even though there are multiple suppliers of the lithium-ion batteries, there is specific know-how necessary for it, and changing of supplier wouldn’t go so easy. Therefore the supply risk can be stated high. The purchasing impact on financial results are high as well, as it represents a large share of the end product’s costs price. This categorizes the batteries in the Kraljic portfolio matrix as Strategic products. Accordingly, the strategy that belongs with this is a (performance-based) partnership. An essential aspect of this partnership strategy is the thorough selection of the supplier. Early in the development, the market is scanned for the best-in-class’ suppliers. These suppliers are screened on their references, financial stability, their present and future research and development potential production capacities, their logistics and their quality system, and of course their research and development and engineering capabilities (Weele, 2018). 3.5.2 Purchasing risks Due to the fact that both parties, Tesla and the Supplier, will engage in a (long-term) partnership, many aspects should be taken into considerations. One of those aspects are the risks that will be associated with it. 14 ¨ Technical risk The technical risk could be that the quality of the batteries are not good, that the batteries don’t deliver of the performance promised, for example life time etc. To manage this a good contact should be made with the supplier but also internally, to make sure that if something is wrong there will be done asap. ¨ Commercial risk As mentioned in section 3.1, the main components of battery are Nickel and Lithium. And both commodities enjoy a surge in prices in the past year. As Tesla uses spot prices, the firm could feel the effect a lot if the material prices fluctuate, the risk could both be positive (if the price goes down) and negative (if the price goes up). ¨ Contractual risk When the batteries don’t meet expectation then there should be contractual very clear who is responsible for it. This must be in contract. If not, it can lead to major problems which will not only cost money for example for the legal time, but it will also be time consuming for both parties which will affect the relationship negatively. However, the solution is fairly simple, with just a very good contract. ¨ 3.6 Performance risk The performance risk lies in the capacity and flexibility of the manufacturer. As the nature of Tesla companies, still in a growth phase, it is important that there is enough capacity to scal up, but at the same time the flexibility to have more in one month and less in another one, as the sales are not that consistent yet. Stakeholder management For the lithium batteries, the same stakeholders apply as mentioned in section 2.6. 15 4.0 Outside Rear View Mirror (OVRM) 4.1 Market Vehicle safety in terms of side-view visibility is evolving as an important focus for customers and vehicle manufactures. There is a growing integration of advanced functionalities integration of advanced functionalities in automotive electronically adjustable ORVMs. With the integration of puddle lamps and mirrors with auto-fold function, these mirrors aid in improving vehicle convenience. Companies are also focusing on integrating electronically adjustable ORVMs with features such as heated mirrors and autotilt mirrors to improve their functionality (Maida, 2019). Due to these new technologies, the integration with smart Glasses with embedded intelligence can open up new opportunities for market players and new entrants (Smith, 2020). Tesla’s suppler of the OVRM is Magna International Inc. (Appendix 7.1). Magna International Inc. is the third largest car parts suppler (Hunkar, 2020). It designs, develops, and manufactures automotive systems, assemblies, modules, and components. The company runs its operations through four segments; body exteriors and structures, power and vision, seating systems, and complete vehicles. Under the body exteriors and structures segment, the company offers automotive interior mirrors, exterior mirrors, and actuators. 4.1.1 Buying situation When looking at buying situation of the OVRM, there can be stated that the product complexity is high. The reason for this is because the new technologies in the maybe so called smart mirrors, make it a complex technology what once was a normal piece of glass. Furthermore, the commercial uncertainty is low, as it is relatively small investment. Therefore it can be stated that the Engineering department is dominant. Additional training to the engineering staff might be required, and most importantly, the mirrors purchased must be approved by the engineers. The purchasing department will more have a support role. 4.1.2 Market form The global automotive electronically adjustable outside rear view mirror (ORVM) market is a highly competitive with major vendors such as Ficosa International SA, Magna International Inc., Mitsuba Corp, Murakami Corporation, and Samvardhana Motherson Group (Maida, 2019). As the difference between the mirrors is rather large, due to the new technological advancements, the market can be described as a Monopolistic market. As there are both a large number of buyers and sellers. 4.2 Purchase specification & E-procurement As mentioned in Section 4.1.1 there will be making use of the Engineering department in the purchasing process. The first step is the purchase specification of the ORVM. 4.2.1 Purchase specification The purchase order specification consists of four categories: functional, technical, quality and logistical specifications. 16 ¨ Functional specification The main function of the OVRM is that it is safe, and that the driver can look good in it. ¨ Technical specification The technical specification is focused on the digital side of the rear view mirror. Unfortunately there couldn’t be any information found on this. ¨ Quality specification The supplier should guarantee that the raw material meets the specification as stated the purchase order. Also, the supplier should have an ISO quality management system. ¨ Logistic specification As will most components in the automotive industry the JIT principle is important so the supplier has to demonstrate that he can deliver when Tesla requires it. 4.2.2 E-procurement Similar to copper, aluminium, and the lithium battery, for the OVRM there will be making use of the electronic catalogues and order system for the e-procurement within the firm. 4.3 Supplier selection process After the purchasing specifications have been defined, the supplier selection process can start. ¨ Step 1: Determining the method of subcontracting For the OVRM there will be making use of a turnkey subcontracting. The main reason for this is because it is not the most important part of the car, due to the low commercial uncertainty, and therefore there shouldn’t be extra work done to do in multiple subcontracts. ¨ Step 2: Preliminary qualification of the suppliers and drawing up the bidders list In addition to the preliminary qualifications named in Appendix 7.2, there will be one other criteria added, namely technology advancement and will get a 20% importance. The reason for this, is as said above, that the mirrors are having a disruptive change with new technologies are increasing in the mirrors, and that more customers are focusing on it. ¨ Step 3: Preparation of the request for quotation and analysis of the bids received Similar to copper, aluminium and lithium batteries, a tender will be used. ¨ Step 4: Selection of the supplier After reviewing the bids of the tender, a decision will be made with whom to choose. This could be one or multiple, this will be seen in section 4.4, sourcing. 4.3.1 Purchasing issues In addition to the purchasing issues “Transport issues”, “Consistency of the supplier”, and “Contract” explained in Section 2.3.1, and “Insufficient quality” explained in section 3.3.1, there will be one other issue added: ¨ 4.4 Bad communication If the communication between the engineering department of Tesla and the department of the supplier, the product can’t handle it, as it is a very complex product. Which could lead to issues. Therefore it is recommended to choose the supplier wisely. Sourcing Now that the supplier selection process is done, there should be taken a look how the sourcing will look like. The sourcing consists of three decisions / parts: Single or Multiple sourcing, local or global sourcing, make or buy to produce. 4.4.1 Single or multiple sourcing Due the low commercial uncertainty and the high product complexity, there is chosen to go for single sourcing. This is backed by the fact that OVRM is located in a competitive industry, which makes the switching possible of one goes bankrupt. 4.4.2 Local or global sourcing As it is a high-tech product, there is chosen to use local sourcing. However, if the local suppliers are not up to date with the technological advancements, a switch to global sourcing would in that case be possible. 4.4.3 Make or buy to produce For the supply of OVRM for Tesla will ship the end product to one of tesla (giga)factories. Even though this charges additional shipping, ordering and inventory costs, it is not Tesla specialty to assemble it inhouse and therefore it will in the end be cheaper to do it like that. 17 4.5 Strategy & Risk Now the suppliers are known and the sourcing is done, there can be taken a look which strategy is best and which risks are associated with it. 4.5.1 Kraljic strategy As mentioned before, the purchasing impact on the financial results is very low for the OVRM. The market is very competitive, even though there are difference between them in technological advancements, the supply risk is relatively low as are thus can be switched rather easy between the suppliers. Therefore, according to Kraljic, it is a Routine product. For routine products, the purchasing strategy is aimed at reducing administrative and logistic complexity. Buyers will have to work out simple but efficient ordering and administrative routines with the suppliers in the form of electronic catalogues through which employees can order directly from the preselected supplier. A few aspects relevant to the policy for these products are standardizing the product assortment, reducing the number of suppliers. But also, working with electronic catalogues, reordering through web-based solutions, and electronic payment. 4.5.2 Purchasing risks Due to the fact that both parties, Tesla and the Supplier, will go into a relationship, many aspects should be taken into considerations. One of those aspects are the risks that will be associated with it. ¨ Technical risk One of the technical risks is that smart technologies don’t work (properly). If this shows too late in the process, customers could get hurt by not getting a good view of their safety. Therefore its extremely important that the technologies are working accordingly, otherwise there could be lawsuits and bad publicity. ¨ Commercial risk The commercial risk is relatively low, as it is a very competitive industry, the prices will be remain low. If the market prices will go up, wouldn’t be a big risk as well, as it is a very small portion of the car. ¨ Contractual risk When the mirrors don’t meet expectation then there should be contractual very clear who is responsible for it. This must be in contract. If not, it can lead to major problems which will not only cost money for example for the legal time, but it will also be time consuming for both parties which will affect the relationship negatively. However, the solution is fairly simple, with just a very good contract. ¨ Performance risk The performance risk lies in the capacity and flexibility of the manufacturer. As the nature of Tesla companies, still in a growth phase, it is important that there is enough capacity to scal up, but at the same time the flexibility to have more in one month and lessi n another one, as the sales are not that consistent yet. 4.6 Stakeholder management For the mirrors, the same stakeholders apply as mentioned in section 2.6. 18 5.0 Performance & Structure Now the suppliers are chosen, the strategy and risk are formulated and discussed, there can be take a look at how the performance of those suppliers are measured and how the structure of Tesla will look like. 5.1 Performance management In order to analyse the performance of the suppliers, there will be made use of Key Performance Indicators (KPIs). KPIs can be defined as a set of quantifiable measurements to gauge a company’s performance. They specifically help to determine a company’s strategic, financial, and operational achievements (Twin, 2020). For the suppliers of Tesla the following KPIs have been defined: 5.1.1 Ordering ¨ Number of orders issues per month This will give a good indication of the number of order issued per supplier, in the past 365 days. ¨ Number of rejected orders per month This measure indicates the number of orders that were rejected in the past 365 days. ¨ KPI: Percentage rejected orders related to the number of total orders made This KPI will Tesla show how many orders were rejected in percentage of total orders. If the percentage is too high, attention is required to solve it or to search for a new supplier. 5.1.2 On-time delivery ¨ Number of on-time deliveries These indicate the number of on-time delivers per supplier. ¨ Number of orders issues per month See above KPI: Percentage of on-time deliveries related to the total orders made This KPI will show Tesla how reliable the manufacturer is in terms of deliveries. For a company as Tesla, a late delivery of a few days could mean that several thousands of cars are running late, therefore it is recommended that this is as low as possible. ¨ 5.1.3 Payment ¨ Average invoice value This measures the average value per invoice for each supplier ¨ Average cost per invoice related to repair For any order there might be a repair necessary. This is measured and tracked in the average cost per invoice related to repair. ¨ KPI: Percentage of cost related to repair of incoming goods and services This KPI shows tesla how much the cost of repair are per invoice value of each supplier. If one supplier has a higher percentage than other ones, attention should be payd on understanding why and otherwise it is recommended to search for a new supplier. 5.2 Purchasing structure For Tesla it is recommended for a centralized purchasing organizing. Here, corporate sourcing specialists at a strategic and tactical level. Decisions on product specifications are made centrally, often in cooperation with R&D and engineering, which was especially important for the buying situations one the materials. But the same counts for supplier contracts and supplier selection. This is because most of the Tesla’s have the same type of parts, and therefore the same supplier. It would be inefficient if there are multiple contracts for the same supplier. 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Copper price to rise in 2021: analysts. Consulted 01-04-2021. https://www.spglobal.com/platts/en/market-insights/latest-news/metals/011821-copper-price-to-rise-in2021-analysts Weele, A. J. van (2018). Purchasing and supply chain management (7th edition). Cengage: Andover, UK. 21 7.0 Appendix 7.1 Suppliers Tesla Model S 7.2: Preliminary Qualifications Weighting 30% Understanding goal 10% Unit price 10% Transport costs 10% Free of errors 20% Lead time 10% Time flexibility 10% Quantity flexibility 100% 22 Criteria