Written by Joseph Hong
BUSINESS MISSION 40
SOCIALIZING
MISSION 01
Introduce Yourself
BUSINESS MISSIONS
1 Introduce Yourself
2 Show Interest to others’ story
MISSION 02
Entertain Visitors
with Business Etiquette
BUSINESS MISSIONS
1 Entertain Your Visitors!
2 Disagree with others’ opinion, but kindly!
MISSION 03
Generate Small Talk
BUSINESS MISSIONS
1 Generate Small Talk!
2 Describe Your Country/City!
1
SOCIALIZING
MISSION 01
SPEAK OUT continue the conversation
M I S SIO N 0 1
Introduce Yourself
Spend a few minutes selecting the topics and gathering information. Find a
partner in class and talk about the following five topics in the box below. Be
sure to ask at least two related follow-up questions on the same topic. This will
continue the conversation for a few more minutes.
*
*
*
*
Best ever holiday
Favorite means of transportation
Favorite drink
Favorite place to visit during
holiday
* Prefer weekend leisure activities
* Typical working day in company
* Best or worst business experience
Like many Koreans, successful business relationships
are very important in Korea to establish business
network, create business opportunities and gain
valuable business alliance. Hence, socializing is an
essential business skill in Korea.
EXPRESSION say yes!
Complete the table by writing one of these words in each space.
BUSINESS MISSIONS
help
1 Introduce Yourself
2 Show Interest to others’ story
Positive reply
GET READY introduce yourself
Find a partner in class and get the following information about your partner. Either ask all the questions
first or take turns asking each question.
Professional Situation
Student A
Student B
Find out your partner’s:
1 Name
2 Company
3 Company’s activity
(in one sentence)
4 Job Title
5 Department
6 Job Responsibilities
(in one sentence)
Personal Situation
1 Home
(not exact location or address)
2 Family
3 Education
4 Favorite Sports
5 Tastes in music
6 Languages
2
7 Favorite Food
Agreeing
Accepting an offer of
help
Student A
A: Hello. So when is your best ever
holiday?
B: For me it’s Christmas holiday. I can
go hom e and meet everyone.
A: Where is your home? How long will
you stay with your family?
B: My home is in Busan. I will stay in
Pusan for a few days.
Student B
Giving Permission
isn’t it
it is
kind
right
ahead
here
appreciate
Is this your first visit to South Korea?
Yes
. I didn’t expect to see so many westerners.
You speak English, don’t you?
Yes, that’s
, although I’m not fluent.
It’s really cold today.
Yes, it is
. It’s is freezing.
Korean is a difficult language.
Yes, it’s probably one of the most difficult languages.
Do you need any assistance?
Oh, thanks very much. I’d
that.
Would you like me to carry those?
Oh, that’s very
of you.
Can I have another cup of water?
Of course.
yourself.
Could I take a coffee break?
Certainly. Please go
.
Emphasis
Will you let me know by next hour?
Yes, of course.
Passing an object
Is the Korean dictionary over there?
Yes,
you are.
3
SOCIALIZING
MISSION 01
EXPRESSION say no!
COMMUNICATIVE TECHNIQUE match the expressions
Complete the table by writing one of these words in each space.
isn’t sure policy inconvenience actually
Negative reply
Disagreeing
Refusing an offer of
help
Refusing a request
Emphasis
Passing an object
Is this your first visit to South Korea?
No, it
, actually. I was here two years ago.
1 A: I’ve just come back from USA.
B: Have you? USA! Where did you go? Which state?
2 A: Cathy Kim went into the hospital again.
B: Again! What a shame! I should go and visit her.
He seems happy in her new home.
Really? I’m not so
about that.
3 A: We’re thinking about getting a new car.
B: Are you? Which brand? What model?
Do you need any assistance?
No thanks, I can
.
4 A: Michael John is looking for a part-time job.
B: Mhm. I’m not surprised. He can get any job.
Would you like me to carry those?
No, it’s all right, thanks.
Can I pay in currency?
I’m sorry, but it’s against company
4
* Really? That sounds interesting.
* Really! Fantastic! Great!
* Exactly. Of course. Sure.
* How awful. What a pity. Poor you.
* No! That’s strange! Good Heavens!
* Mhm. I’m not surprised.
Work
with a new partner. Look at the example mini-dialogues and practice until
you are able to converse without reading them.
Your sister’s quite like you, isn’t she.
Do you think
?
Could you take me to the bus stop?
, it’s a bit
Interest
Surprise
No Surprise
Pleasure
Agreement
Sympathy
ROLE PLAY show interest
You speak Korean, don’t you?
No, I’m
not.
A: Tell a story about something that happened to you (or someone) recently.
B: Show interest.
right now.
.
Will there be any delay?
No, of course not.
Is the Korean dictionary over there?
No, I’m afraid not.
When listening to someone you have to be polite by showing interests. The table shows four techniques
for showing interest.
Showing attention
Echo questions
Echo words
Wh-questions
1
2
3
4
5
6
afraid manage so
COMMUNICATIVE TECHNIQUE show interest
1
2
3
4
Match the expressions and its type of showing interests.
WRITE show interest
Write a response to
these comments.
Use ideas from
COMMUNICATIVE
TECHNIQUE Section
and your own ideas.
1. I saw Mr. President yesterday.
2. I like to go to Guam for my holidays.
3. I was waiting all morning for the delivery man.
4. I went to see that new action film last night.
Right. / Sure. / Yes. / Yeah. / Yuh. / Mhm. / Uhuh
Did you? / Are they? / Was it?
Six Hundred? / Seven Months? / All over the United States?
So what happened to you? / Why was that, then? / How did you feel?
5
SOCIALIZING
MISSION 02
WRITE make an itinerary
M I S SIO N 0 2
Entertain Visitors with
Business Etiquette
Please make arrangements to entertain your visitor for three days.
You are on behalf of your company! You are about to receive a visitor from
another country or city who has come to your home town for the first time. You
telephone him or her to plan a fairy detailed entertainment package, lasting for
three days. Entertainment may be formal and highly planned or personal and
informal. Use the company budget for expanses.
Objectives
1
2
3
4
DAY 01
Corporate entertainment is often an important part
of building good relations with business partners.
Receiving visitors appropriately and providing some
hospitality is therefore a significant feature of many
strong business relationships.
should outline some ideas on how your visitor could spend the three days.
find out what would interest your visitor.
learn what he or she likes to do to relax.
try to work out a fairly detailed itinerary with your visitor for three days.
morning
afternoon
evening
morning
afternoon
evening
morning
afternoon
evening
BUSINESS MISSIONS
1 Entertain Your Visitors!
GET READY make a mind map
Find a partner in class and get the following information about your partner. Either ask all the questions
first or take turns asking each question.
1 Have you ever received any business visitors?
2 What do you want to do to entertain them?
3 What are some cultural or popular recommendations for them?
DAY 03
Create a mind map
with your imagination
and budget limitation.
While creating a mind
map think about
the following three
questions:
DAY 02
2 Disagree with others’ opinion, but kindly!
Tourism
6
Cultural
Entertainment
7
SOCIALIZING
MISSION 02
DISCUSSION AND DEBAGTE polite business etiquette
COMMUNICATIVE TECHNIQUE disagree with other’s opinions
Five areas of business etiquette are listed in the box. In each situation please
tell your partner what the rules or guidelines are in the company where you
work. Please use the questions to guide you and discuss the similarities and
differences for each.
Disagreement in controversial topics must be done with care and hence
must use special conversational technique to soften a strong opinion.
Without offending the business partner, one can politely disagree.
Read the replies about hang gliding. Please underline yes or no for each replied
answer.
controversial topic
Business Etiquette
It must be great to go bungee jumping (or any divisive topic)!
Similarities or Differences?
Answers
1 Shaking hands
Do you shake hands with people:
–when you first meet? / Every time you meet them?
–when you haven’t seen them for a long time?
–when you say goodbye to them?
2 Names
Do you:
–call people you know by their first name or by their family name
(using Mr., Miss., and Ms.)?
–call people you have just met their first name or by their family
name (using Mr., Miss., and Ms.)?
3 Men’s dress
–What do you wear to work?
–Are there any rules telling men what they must wear?
–Do men always have to wear a tie?
–Does what they wear change according to the weather?
–Would it be possible for men to wear shorts in very hot
weather?
1 Well I supposed so, but isn’t it a bit dangerous?
Yes/No
2 To be honest, I’d be terrified.
Yes/No
3I know what you mean, but what happens if the glider
breaks?
Yes/No
4 What about the cost? Frankly, it’s not cheap.
Yes/No
5I can see what you’re saying, but wouldn’t your family
be worried?
Yes/No
6 Actually, I’ve heard that it’s not very safe.
Yes/No
7 Don’t you think you’re a bit old for that?
Yes/No
There are various techniques for disagreeing someone’s opinion without
hurting the other person’s feelings. Complete the table below with the sentence
numbers from the table above.
Four Techniques for Disagreeing
1 Normal question (to show doubt)
4 Women’s dress
–What do women wear to work?
–Are there any rules telling women what they must wear?
–Are women free to wear any jewelry they like?
–Do women always have to wear stockings or tights?
–Does what they wear change according to the weather?
5 Compliments:
–Do male (or female) workers compliment each other on their
dress or general appearance?
–Do male and female workers compliment each other on their
dress or general appearance?
Rude?
Sentences
3
7
2 Negative question (to show doubt)
3 Yes, but…
4 Introductory phrase (to prepare the listener)
1
4
WRITE make a mild disagreement
Reply the following
statement with a
mild disagreement,
using one of the four
specialized techniques
for disagreeing.
1. Our present government is very good for us.
2. Marijuana should be legalized for AIDS patients!
3. Manchester United is the best soccer team in Europe!
8
9