FULL-YEAR 2020 RESULTS DSV Panalpina A/S – Investor Presentation Released 10 February 2021 1 | DSV Panalpina – Full-year 2020 results Forward-looking statements This presentation contains forward-looking statements. Such statements are subject to risks and uncertainties, as various factors, many of which are beyond DSV Panalpina A/S’ control, may cause actual developments and results to differ materially from the expectations contained in the presentation. Content 1 Highlights 2 Business segments 5 2025 financial targets 6 Appendix 3 | DSV Panalpina – Full-year 2020 results 3 Financial review 4 Outlook 2021 Strategy execution 20% EPS growth in 2020 and 15% CAGR 2011-2020 • • • 26.5 Flexible and scalable business model Performance driven organisation Strong M&A track record Graph illustrates diluted adjusted earnings per share of DKK 1 10.1 10.5 2013 2014 22.1 2018 2019 18.4 12.9 9.5 22.1 13.4 7.8 2011 2012 2015 2016 CAGR +15% 4 | DSV Panalpina – Full-year 2020 results 2017 2020 Highlights 2020 • • • • We delivered on our financial guidance for 2020. A successful Panalpina integration is now behind us. Strong cash flow generation and DKK 2 billion increase of current share buyback programme. 2021 EBIT guidance of DKK 10,500 - 11,500 million and new, ambitious 2025 financial targets. Gross profit (DKKm) +6.6%* 7,084 7,212 EBIT before special items (DKKm) +23.5%* +54.6%* 28,534 Q4-20 23,754 FY-19 *) Growth rates are in constant currencies. Full-year growth includes M&A impact. 5 | DSV Panalpina – Full-year 2020 results FY-20 9,520 2,616 6,654 1,784 Q4-19 +47.3%* Q4-19 Q4-20 FY-19 FY-20 Air & Sea Q4 2020 (DKKm) Q4 2020 Q4 2019 Growth* FY 2020 FY 2019 Growth* Gross profit 1,539 1,809 (10.8%) 6,634 5,923 15.1% Gross profit 2,529 2,312 16.4% 10,275 6,594 61.9% Total gross profit 4,068 4,121 4.4% 16,909 12,517 39.7% EBIT 1,790 1,195 59.0% 7,026 4,506 61.0% *) Growth rates are in constant currencies. Full-year growth includes M&A impact. Conversion ratio 45.3% 46.3% Q4-19 44.0% 11.0% 29.2% 6.6% Q1-20 Q2-20 6 | DSV Panalpina – Full-year 2020 results Q3-20 • 59% EBIT growth driven by Panalpina integration, synergies and cost management. • Conversion ratio at all time high 41.6% for full-year 2020. • COVID-19 impacted activity during 2020. Several of the division’s key trade lanes and industries have only partly recovered from the crisis. • Negative currency impact from USD in the second half of 2020. Operating margin 11.1% 9.0% 29.0% Management commentary Q4-20 Q4-19 6.8% Q1-20 Q2-20 Q3-20 Q4-20 Air freight Q4 2020 Tonnes, '000 Gross profit/tonne, DKK Management commentary -5.5% FX translation impact 10,489 600 8,589 500 5,230 • DSV volumes were impacted by discontinued Panalpina activities and COVID-19. • On a like-for-like basis, volumes declined by 20% in Q4-20**. • The market recovery (volumes) was driven by APAC exports. Europe and US exports remain subdued. • Yields in Q4-20 were up year-onyear, driven by change in mix. • Yields in Q2-20 and partly Q3-20 were extraordinarily high. 7,786 5,981 400 300 200 442 360 287 300 325 100 0 Q4-19 Q1-20 Q2-20 Q3-20 Q4-20 DSV (including M&A) 152% 112% 69% 4% (26%)* Market estimate (4%) (8-10%) (25-30%) (14-17%) (8-10%) Volume growth air *) Q4 2020 is the first quarter with full impact of the Panalpina acquisition on comparative figures. 7 | DSV Panalpina – Full-year 2020 results **) adjusted for disposal of Airflo Sea freight Q4 2020 TEUs, '000 Gross profit/TEU, DKK Management commentary -5.5% FX translation impact 3,218 2,845 2,804 576 512 568 549 0 Q4-19 Q1-20 Q2-20 Q3-20 Q4-20 DSV (including M&A) 78% 60% 31% 9% (14%)* Market estimate 2% (5-7%) (15-20%) (0-3%) 3-5% Volume growth sea *) Q4 2020 is the first quarter with full impact of the Panalpina acquisition on comparative figures. 8 | DSV Panalpina – Full-year 2020 results Volumes impacted by discontinued Panalpina activities and COVID-19. • Market improvement in H2-20 was mainly driven by the Trans-Pacific trade lane. • Tight capacity and record-high freight rates led to temporary yield pressure in Q4-20. • Yields in DKK were impacted by weaker USD. 3,036 2,991 636 • Road Q4 2020 (DKKm) Q4 2020 Q4 2019 Growth* FY 2020 FY 2019 Growth* Revenue 7,966 7,988 1.7% 30,395 31,621 (2.6%) Gross profit 1,587 1,532 5.6% 6,138 6,156 1.0% 420 272 57.9% 1,390 1,251 12.3% EBIT Management commentary • EBIT growth driven by solid gross profit growth and cost discipline. • Market activity in Q4-20 was close to 2019 levels, but with differences between regions and markets. • Domestic distribution activity was strong, whereas international transports have not fully recovered. • Handling Brexit is challenging, but, so far, we have been able to keep supply chains flowing. *) Growth rates are in constant currencies. Full-year growth includes M&A impact. Gross margin Conversion ratio 21.1% Operating margin 28.3% 6.0% 20.5% 19.9% 19.2% 5.3% 26.5% 3.8% 19.4% 3.4% 3.3% 17.8% Q4-19 Q1-20 Q2-20 Q3-20 Q4-20 9 | DSV Panalpina – Full-year 2020 results 18.4% 16.9% Q4-19 Q1-20 Q2-20 Q3-20 Q4-20 Q4-19 Q1-20 Q2-20 Q3-20 Q4-20 Solutions Q4 2020 (DKKm) Q4 2020 Q4 2019 Growth* FY 2020 FY 2019 Growth* Revenue 4,523 4,729 0.2% 14,608 14,390 4.5% Gross profit 1,529 1,401 14.4% 5,369 4,969 11.5% 456 340 40.7% 1,161 1,013 18.8% EBIT Management commentary • EBIT growth driven by solid gross profit growth and cost discipline. • Panalpina activities were gradually optimised during 2020. • Gross margin was impacted by high activity in e-commerce in Q4-20. Activity with several industrial customers remains below 2019 levels. • Continuous focus on consolidation of physical infrastructure and automation. *) Growth rates are in constant currencies. Full-year growth includes M&A impact. Gross margin Conversion ratio Operating margin 29.8% 39.0% 38.8% 24.3% 36.5% 33.8% 29.6% Q4-19 Q1-20 Q2-20 Q3-20 Q4-20 10 | DSV Panalpina – Full-year 2020 results 10.1% 23.8% 18.4% 9.2% 7.2% 7.2% 12.7% 4.6% Q4-19 Q1-20 Q2-20 Q3-20 Q4-20 Q4-19 Q1-20 Q2-20 Q3-20 Q4-20 P&L 2020 (DKKm) Q4 2020 Q4 2019 Growth* FY 2020 FY 2019 Growth* Headlines Revenue Management commentary 31,716 30,122 10.5% 115,932 94,701 26.0% Gross profit 7,212 7,084 6.6% 28,534 23,754 23.5% EBIT before special items 2,616 1,784 54.6% 9,520 6,654 47.3% Profit for the period 1,200 445 4,258 4,596 5,300 Special items, costs 685 Financial items, FX adjustments Financial items, other • Strong organic growth in gross profit for the quarter. 3,706 • Improved conversion ratio, driven by synergies and COVID-19 cost savings. 19,014 17,100 • 609 2,164 800 Special items include small M&A transactions in Q4-20. 258 249 1,055 188 174 174 674 670 • Negative impact from weaker USD in H2-20. • Financial items impacted by noncash FX adjustments on intra-group loans. P&L items Cost base (staff, other ext., depreciations) KPIs Gross margin (%) 22.7 23.5 24.6 25.1 Operating margin (%) 8.2 5.9 8.2 7.0 Conversion ratio (%) 36.3 25.2 33.4 28.0 Effective tax rate (%) 19.9 40.8 24.3 25.8 56,621 61,216 Employees *) Growth rates are in constant currencies. Full-year growth includes M&A impact. 11 | DSV Panalpina – Full-year 2020 results Signing off on synergies and cost savings Business case achieved faster than expected Management commentary Expected P&L impact of synergies and cost savings (DKKm) 1,200 (prev. 1,300) 3,700 • Total synergies and cost savings of DKK 3,700 million will have full-year impact in 2021. • Panalpina integration and COVID-19 cost savings have been realised faster than expected • DKK 2,400 million were achieved in 2020 • The remaining DKK 1,200 million will have impact in 2021. Estimated split on divisions in 2021: 2,400 (prev. 2,300) • Air & Sea: DKK 900 million • Road: DKK 150 million • Solutions: DKK 150 million 100 2019 2020 12 | DSV Panalpina – Full-year 2020 results 2021 Total Cash flow 2020 Strong cash conversion (DKKm) 2020 2019 EBITDA before special items Change in working capital Tax, interest, change in provisions, etc. Special items Cash flow from operating activities Cash flow from investing activities Free cash flow 13,559 209 (1,548) (1,944) 10,276 (556) 9,720 10,292 (1,165) (1,956) (292) 6,879 1,371 8,250 Statement of adjusted free cash flow Free cash flow Net acquisition of subsidiaries and activities Special items (restructuring costs) Repayment of lease liabilities (IFRS 16 impact reversed) Adjusted free cash flow 9,720 140 1,944 (3,058) 8,746 8,250 (2,101) 292 (2,763) 3,678 KPIs Net working capital (NWC) NWC in % of revenue Net interest-bearing debt (NIBD) Gearing ratio (NIBD/EBITDA before special items) ROIC before tax ROIC before tax (excl. goodwill and customer relationships) 2,701 2.3% 16,970 1.3 14.3% 56.0% 3,125 3.3% 18,355 1.8 13.4% 40.9% 13 | DSV Panalpina – Full-year 2020 results Management commentary • Significant growth in adjusted free cash flow, reflecting the improved EBITDA before special items. • Net working capital at satisfactory level by the end of 2020. • Financial gearing ratio at 1.3x. • Gearing ratio target unchanged: below 2.0x EBITDA. • On 2 February 2021 Moody’s assigned an A3 long-term issuer credit rating with a stable outlook to DSV. Allocation to shareholders DKK 2 billion increase of current share buyback programme (DKKm) 8,000 Management commentary Share buyback Dividend Gearing ratio (Rhs) 2.5x 7,000 • We increase current programme by DKK 2 billion. The maximum amount is now DKK 8 billion. 6,000 6,000 2.0x 5,031 5,000 4,000 4,888 • The programme runs until 30 April 2021. As per 9 February 2021, shares for an aggregate purchase price of DKK 4,083 million had been bought back under the programme. 1.5x 4,161 3,000 1.0x • In 2020, 6.2 million shares were bought back – at an average price of DKK 818.5 per share. Buybacks were paused from March-October 2020. 2,000 0.5x 1,000 0 380 423 588 2018 2019 2020 14 | DSV Panalpina – Full-year 2020 results 920 0.0x Jan-Apr 2021 announced • Proposed dividend for 2020: DKK 4.00 per share (2019: DKK 2.50). The proposed dividend for 2020 is equivalent to approx. 15% of adjusted earnings. Outlook 2021 (DKKm) EBIT before special items Effective tax rate Main assumptions Actual 2020 Outlook 2021 9,520 10,500-11,500 24.3% 23.0% Main assumptions • Continued recovery of the global economy after the COVID-19 crisis. • Global economic growth around 5% in 2021, with lower growth in Europe and US and higher growth in emerging economies. • Growth rates in the transport markets in line with the underlying economic growth. • Our ambition is to gain market share in all three divisions. • Remaining full-year impact of integration synergies and cost savings of approx. DKK 1,200 million in 2021. • Currency exchange rates will remain at the current level. 15 | DSV Panalpina – Full-year 2020 results 2025 financial targets Aiming for 40% conversion ratio for the Group FY 2020 actual H2 2020 actual DSV Panalpina Group Conversion ratio ROIC (before tax) 33.4% 14.3% 36.9% 14.3% >40.0% >20.0% Divisional conversion ratios Air & Sea 41.6% 45.2% >47.5% Road 22.6% 27.4% >30.0% Solutions 21.6% 27.0% >30.0% Excluding FY impact of DKK 1.2 billion synergies Ratios in H2 are seasonally stronger than H1 Conversion ratio: EBIT before special items in % of gross profit. 16 | DSV Panalpina – Full-year 2020 results Assumptions 2025 targets • Stable global economic development with annual GDP growth around 3%. • Transport market growth in line with GDP. • We expect to gain market share in all divisions. • Targets are based on organic growth, excluding the potential impact from large acquisitions. • CAPEX around 0.75% of revenue. • NWC between 2-3% of net revenue, measured at year end. • Effective tax rate of approx. 23%. • Gearing ratio target: NIBD below 2.0x EBITDA before special items. Strategic focus areas Air & Sea Road Solutions 1 Market share gains. We aim to capitalise on 1 Further digital customer interaction – 1 Consolidation of physical infrastructure – the new, strong market position after the acquisition of Panalpina. myDSV, real-time information, purchase order management, Quote Tool. move towards multi-client facilities. 2 Scalability of IT infrastructure and further 2 Implementation of Road Way Forward 2 Consolidation of digital infrastructure – standardisation of workflows. project. one Warehouse Management System. 3 Further digital customer interaction – 3 Development of network and services. 3 Automation of warehousing operation and myDSV, real-time information, purchase order management. 17 | DSV Panalpina – Full-year 2020 results development of e-commerce capabilities. Appendix 18 | DSV Panalpina – Full-year 2020 results DSV Panalpina Global transport and logistics Global operations One company – three divisions DSV Panalpina Hedehusene, Denmark Headquarters +56,000 Air & Sea Employees A global network Nasdaq Copenhagen No majority shareholder – 100% free float 1,300 Offices and logistics facilities +80 Countries Road Overland transport in Europe, North America and South Africa Solutions Contract logistics services worldwide A3 Credit rating (Moody's) Committed to being responsible Guided by UN Global Compact & SDG (Sustainable Development Goals) 19 | DSV Panalpina – Full-year 2020 results Working together to support the entire supply chain +56,000 people in more than 80 countries at your service 4PL services Third-party logistics services (3PL) Air & Sea Road • Access to all markets through our global network • Strategic partnerships with leading carriers and airlines • FCL/LCL and project transports • Air Charter Network • Road freight services in Europe, North America and South Africa • Groupage and LTL/FTL services • Specialised services within temperature-controlled transports, hazardous cargo etc. Solutions • • • • Contract logistics services worldwide Solutions for e-commerce Automated warehouse solutions Pharma warehouses Lead Logistics • Enabling intelligent supply chains • Planning and control • Procurement and provider management • Execution management and support • Freight audit and pay DSV XPress • DSV Purchase Order Management • DSV Supply Chain Innovation • DSV Insurance 20 | DSV Panalpina – Full-year 2020 results Our strategic focus areas We want to be a leading freight forwarder targeting extensive growth Customers We offer our customers global and competitive transport and logistics services of a consistent, high quality. Growth We actively pursue profitable growth balanced between a solid above market organic growth and an active acquisition approach. Operational excellence Operational excellence in our business processes is crucial in order to operate with the highest productivity, enabling us to be competitive and deliver timely and highquality services to our customers. People We strive to attract, motivate and retain talented people by offering responsibility, empowerment and growth opportunities. We treasure sound business acumen and work together as a global family to drive the business forward. 21 | DSV Panalpina – Full-year 2020 results Focus on customer needs Industry-specific expertise and solutions Automotive Industrial Retail & Fashion Healthcare Technology Renewable Energy 22 | DSV Panalpina – Full-year 2020 results Creating value in the supply chain From A to B and much more Freight forwarding services Shipment booking — Pick-up — Warehouse — Documentation & customs clearance — Cargo consolidation — Purchase order management — Cross-dock terminal — Insurance Logistics and distribution Transport Subcontracted From shipper Warehousing — Picking/packing — Cross-dock terminal — Deconsolidation — Labelling, configuration, testing — Distribution Documentation & customs clearance — E-commerce fulfilment — Carbon emission reports — Supply chain innovation To consignee Our key resources People — IT systems — Industry know-how — Standardised global workflows — Carrier relations — Global network with local presence 23 | DSV Panalpina – Full-year 2020 results Competitive landscape Third-party logistics providers by 2019 revenue in USD billion 1 DHL Logistics (DE) 2 Kuehne + Nagel (CH) 3 DB Schenker (DE) 18.3 4 Nippon Express (JP) 18.3 5 DSV Panalpina (DK) 18.0 6 C. H. Robinson (US) 7 XPO Logistics (US) 8 UPS (US) 9 J. B. Hunt (US) 10 Expeditors (US) 11 Dachser (DE) 7.3 12 CEVA Logistics (CH) 7.1 13 Bolloré (FR) 14 Sinotrans (CN) 15 SNCF Geodis (FR) 5.7 16 Gefco (FR) 5.6 17 Kintetsu (JP) 18 Rhenus & Co. (DE) 19 NYK Group (JP) 20 Samsung SDS (KR) Source: Journal of Commerce, DSV estimates 24 | DSV Panalpina – Full-year 2020 results 32.0 25.5 14.3 11.3 30 - 40% 9.3 8.8 The estimated market share of the top 20 third-party logistics providers 8.2 6.7 6.3 5.1 4.6 4.4 4.2 3 - 4% The estimated market share of DSV Panalpina Market position One of the industry leaders rd 3 3rd Air freight Road freight (Europe) rd 3 th 10 Sea freight 25 | DSV Panalpina – Full-year 2020 results Logistics solutions 12% From local haulier to global player 15% A global network created through organic growth and M&A 73% Breakdown of EBIT by division Air & Sea Road 2020 Solutions 3% Breakdown of EBIT by geography 38% EMEA Americas 59% APAC 2016 2008 100% 2006 2000 1976 10 independent hauliers established DSV 1997 2,694 DKKm 19,478 DKKm 31,972 DKKm 37,435 DKKm 67,747 DKKm 115,932 DKKm Revenue Revenue Revenue Revenue Revenue Revenue 98 DKKm 854 DKKm 1,504 DKKm 1,936 DKKm 3,475 DKKm 9,520 DKKm EBIT EBIT EBIT EBIT EBIT EBIT DSV acquired Samson Transport DSV acquired DFDS Dan Transport Group DSV acquired Frans Maas DSV acquired ABX LOGISTICS DSV acquired UTi Worldwide In 2019 DSV acquired Panalpina 26 | DSV Panalpina – Full-year 2020 results Divisional and geographical exposure FY 2020 Gross profit by division Gross profit by region 19% 19% Solutions APAC 59% 22% Air & Sea EBIT before special items by division 21% EBIT before special items by region 12% 30% Solutions Road EMEA Americas Road 15% APAC 73% 47% EMEA Air & Sea 23% Americas 27 | DSV Panalpina – Full-year 2020 results 60% Trade lane statistics Geographical volume exposure Air freight 16% 15% EMEA - APAC 6% 8% Americas - APAC 8% Americas - EMEA 7% Intra-APAC 5% Intra-EMEA 5% Intra-Americas APAC - EMEA 12% 14% APAC - Americas 13% EMEA - Americas 11% 3% Intra-EMEA 9% Intra-Americas 1% 0% 6% 5% Misc. 11% 4% 4% 10% Intra-APAC 9% 30% 14% 14% Americas - EMEA 21% 7% 15% Americas - APAC APAC - Americas EMEA - Americas 10% 8% EMEA - APAC 18% 16% APAC - EMEA Misc. Sea freight 28% 13% 14% 4% 4% 2% 0% DSV Panalpina geographical exposure (Jan-Dec 2020) DSV Panalpina geographical exposure (Jan-Dec 2020) Global market share geographical exposure (Jan-Nov 2020) Global market share geographical exposure (Jan-Dec 2020) Source: Seabury 28 | DSV Panalpina – Full-year 2020 results Source: Container Trade Statistics Historical transport market growth CAGR in % 1980-2008 2000-2015 2015 2016 2017 2018 2019 2020e 2021e 2022e Global real GDP 2.3% 4.6% 3.2% 3.1% 3.5% 3.7% 3.0% -3.3% 6.4% 4.4% Global trade 4.4% 4.3% 2.8% 2.4% 4.2% 4.2% 3.4% -9.6% 8.1% 6.3% 1.9x 0.9x 0.9x 0.8x 1.2x 1.1x 1.1x 2.9x 1.3x 1.4x 9.0% 7.0% 1.2% 3.2% 4.0% 4.4% 3.2% -4.8% 5.0% 4.4% 3.9x 1.4x 0.4x 1.0x 1.1x 1.2x 1.1x 1.5x 0.8x 1.0x 4.9% 3.7% 1.4% 4.0% 10.3% 4.1% 0.0% -14.0% 7.0% 5.0% 2.1x 0.8x 0.4x 1.3x 2.9x 1.1x 0.0x 4.2x 1.1x 1.1x multiplier ^ (x) Container volumes* multiplier ^ (x) Air freight volumes* multiplier ^ (x) * Containers in TEU, air freight in tonnes Source: DSV estimates, Morgan Stanley Research 29 | DSV Panalpina – Full-year 2020 results Corporate responsibility Focus areas Business ethics People Environment Community engagement Responsible procurement We do business with integrity, respecting different cultures and the dignity and rights of individuals in all countries. We provide safe and healthy workplaces, and we strive to attract, motivate and retain talented people by offering responsibility, empowerment and growth opportunities. We have a responsibility to drive our own operations and the industry towards minimising the environmental impact of transport and logistics services. We engage with and support communities in which we operate, and we use our expertise to support people in need. We ensure our suppliers meet our high standards, service quality and price requirements and demonstrate an understanding of our Corporate Responsibility objectives. UN Global Compact – UN Sustainable Development Goals – GRI Certified Responsibility Report 30 | DSV Panalpina – Full-year 2020 results Science-based targets 2030 We want to reduce our scope 1 and 2 emissions by 40% and scope 3 by 30% Scopes of emissions The SBTi framework uses the reporting standards established by the Greenhouse Gas Protocol, which divides greenhouse gas emissions into scopes: Scope 1 Direct emissions, typically from the burning of fuels, from owned or controlled sources, including our facilities and company vehicles Scope 3 Indirect emissions (not included in scope 2) that occur in our value chain, including all our subcontracted transport. Scope 2 Indirect emissions from the generation of purchased electricity, steam, heat or cooling. • Our targets aim to reduce our CO2 emissions by 2030 from a 2019 baseline year. • The targets are aligned with the goals of the Paris Agreement - to limit global warming to well below 2°C above preindustrial levels and to pursue efforts to limit global warming to 1.5°C. • DSV Panalpina is committed to the Science-Based Targets initiative, which has approved our targets for reducing carbon emissions. • DSV Panalpina is one of the first global players in our industry to set science-based targets. 31 | DSV Panalpina – Full-year 2020 results Solid financial performance over the years Revenue 120,000 (DKKm) Gross profit (DKKm) 100,000 28,000 24,000 20,000 80,000 16,000 60,000 12,000 40,000 8,000 20,000 4,000 0 0 2011 2012 2013 2014 2015 2016 2017 2018 2019 2011 2020 2012 2013 2014 2016 2017 2018 2019 2020 CAGR*: 12.6% CAGR*: 11.4% EBIT before special items (DKKm) 10,000 2015 Margins (%) Conversion ratio Operating margin (Rhs) 35% 14% 30% 12% 25% 10% 20% 8% 4,000 15% 6% 3,000 10% 4% 5% 2% 9,000 8,000 7,000 6,000 5,000 2,000 1,000 0 0% 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 0% 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 CAGR*: 16.4% *Average annual growth (CAGR) includes M&A and IFRS 16 32 | DSV Panalpina – Full-year 2020 results Cash flow and ROIC Cash conversion ratio* (%) Operating cash flow (DKKm) 12,000 140% 10,000 120% 8,000 100% 6,000 80% 60% 4,000 40% 2,000 20% 0 0% 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 Average: 103% * Cash conversion ratio: (Adjusted free cash flow before net financial items and tax)/EBIT before special items Invested capital (DKKm) ROIC before tax (%) 70,000 30% 60,000 25% 50,000 20% 40,000 15% 30,000 10% 20,000 5% 10,000 0% 0 2011 2012 Invested capital 2013 2014 2015 2016 2017 Goodwill and costumer relations 33 | DSV Panalpina – Full-year 2020 results 2018 2019 2020 Right-of-use assets 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 Financial performance per division Selected KPIs DSV Panalpina EBIT DKKm Conversion ratio (Rhs) DSV Air & Sea Operating margin (Rhs) 10,000 40% 9,000 8,000 7,000 Conversion ratio (Rhs) Operating margin (Rhs) 45% 35% 7,200 40% 30% 6,400 35% 5,600 6,000 25% 5,000 20% 4,000 4,000 15% 3,200 3,000 10% 2,000 30% 4,800 25% 20% 15% 2,400 10% 1,600 1,000 0 2015 DSV Road EBIT DKKm 8,000 EBIT DKKm 2016 2017 Gross margin (Rhs) 2018 2019 Conversion ratio (Rhs) 5% 800 0% 0 5% 0% 2015 2020 1,600 Operating margin (Rhs) 40% 1,400 35% 1,200 30% DSV Solutions 2016 EBIT DKKm 2017 2018 Conversion ratio (Rhs) 2019 2020 Operating margin (Rhs) 1,400 25% 1,200 20% 1,000 1,000 25% 800 20% 600 15% 800 15% 600 10% 400 10% 400 200 5% 200 0% 0 5% 0 2015 2016 34 | DSV Panalpina – Full-year 2020 results 2017 2018 2019 2020 0% 2015 2016 2017 2018 2019 2020 Capital structure and capital allocation (DKKm) Management commentary 6,000 Dividend Share buyback 5,000 4,000 Financial gearing target Net interest-bearing debt below 2.0x EBITDA before special items. Free cash flow priorities 1. Repayment of debt (if above target gearing ratio). 2. Value creating acquisitions or further development of the existing business. 3. Allocation to shareholders via share buyback and dividend. 3,000 Dividend policy 2,000 1,000 1,419 0 1,559 4,161 4,888 5,031 283 327 342 380 423 588 2015 2016 2017 2018 2019 2020 35 | DSV Panalpina – Full-year 2020 results Capital expenditures Proposed dividend per share for 2020: DKK 4.00 per share (2019: DKK 2.50). DSV Panalpina aims to ensure an annual dividend payout ratio of approximately 15% of net profit. Normalised CAPEX around 0.75% of revenue. Quarterly P&L details DSV Panalpina Group (DKKm) Q1 2018 Q2 2018 Q3 2018 Q4 2018 FY 2018 Q1 2019 Q2 2019 Q3 2019 Q4 2019 FY 2019 Q1 2020 Q2 2020 Q3 2020 Q4 2020 FY 2020 18,380 14,260 4,120 758 2,024 1,338 - 19,491 15,041 4,450 733 2,086 1,631 - 20,237 15,765 4,472 769 2,004 1,699 - 20,945 16,498 4,447 776 2,127 1,544 - 79,053 61,564 17,489 3,036 8,241 6,212 - 19,979 14,865 5,114 656 2,195 2,263 632 20,079 14,794 5,285 642 2,202 2,441 626 24,521 18,250 6,271 817 2,727 2,727 680 30,122 23,038 7,084 1,018 3,205 2,861 796 94,701 70,947 23,754 3,133 10,329 10,292 2,734 27,309 20,625 6,684 867 3,213 2,604 798 28,782 21,396 7,386 795 2,925 3,666 777 28,125 20,873 7,252 831 2,708 3,713 723 31,716 24,504 7,212 798 2,838 3,576 744 115,932 87,398 28,534 3,291 11,684 13,559 3,198 182 1,156 155 1,001 182 1,449 (120) 1,569 192 1,507 94 1,413 206 1,338 120 1,218 762 5,450 249 5,201 177 1,454 22 89 106 1,281 184 1,631 19 25 91 83 1,463 262 1,785 172 85 96 102 1,500 281 1,784 609 (1) 107 315 752 904 6,654 800 131 383 606 4,996 240 1,566 511 65 114 548 458 276 2,613 515 91 95 218 1,876 265 2,725 453 58 109 427 1,794 216 2,616 685 40 116 356 1,499 841 9,520 2,164 254 434 1,549 5,627 Tax on profit for the period Profit for the period 232 769 382 1,187 309 1,104 290 928 1,213 3,988 318 963 314 1,149 351 1,149 307 445 1,290 3,706 127 331 486 1,390 457 1,337 299 1,200 1,369 4,258 Gross margin, % Operating margin, % Conversion ratio, % Effective tax rate, % Blue-collar costs (included in direct costs) 22.4 6.3 28.1 23.2 22.8 7.4 32.6 24.3 22.1 7.4 33.7 21.9 21.2 6.4 30.1 23.8 22.1 6.9 31.2 23.3 25.6 7.3 28.4 24.8 26.3 8.1 30.9 21.5 25.6 7.3 28.5 23.4 23.5 5.9 25.2 40.8 25.1 7.0 28.0 25.8 24.5 5.7 23.4 27.7 25.7 9.1 35.4 25.9 25.8 9.7 37.6 25.5 22.7 8.2 36.3 19.9 24.6 8.2 33.4 24.3 1,155 1,184 1,181 1,271 4,791 1,218 1,231 1,313 1,537 5,299 1,411 1,132 1,282 1,449 5,274 46,767 47,144 48,182 47,394 47,394 47,281 47,552 61,799 61,216 61,216 58,788 53,399 56,090 56,621 56,621 Revenue Direct costs Gross profit Other external expenses Staff costs EBITDA before special items Depreciation of right-of-use assets Amortisation and depreciation of owned assets EBIT before special items Special Items, net costs Financial income Financial expenses - lease liabilities Financial expenses Profit before tax Number of full-time employees 36 | DSV Panalpina – Full-year 2020 results Quarterly P&L details Air & Sea (DKKm) Divisional revenue Direct costs Gross profit Other external expenses Staff costs EBITDA before special items Depreciation of right-of-use assets Amortisation and depreciation of owned assets EBIT before special items Gross margin, % Operating margin, % Conversion ratio, % Number of full-time employees Air Revenue, DKKm Gross profit, DKKm Air freight, tonnes GP/tonne, DKK Sea Revenue, DKKm Gross profit, DKKm TEUs GP/TEU, DKK Q1 2018 Q2 2018 Q3 2018 Q4 2018 FY 2018 Q1 2019 Q2 2019 Q3 2019 Q4 2019 FY 2019 Q1 2020 Q2 2020 Q3 2020 Q4 2020 FY 2020 8,414 6,269 2,145 457 870 818 - 9,095 6,708 2,387 485 893 1,009 - 9,625 7,266 2,359 439 886 1,034 - 9,838 7,536 2,302 473 911 918 - 36,972 27,779 9,193 1,854 3,560 3,779 - 9,411 6,987 2,424 386 943 1,095 82 9,682 7,153 2,529 424 935 1,170 61 13,981 10,538 3,443 594 1,442 1,407 127 18,077 13,956 4,121 863 1,773 1,485 214 51,151 38,634 12,517 2,267 5,093 5,157 484 16,674 12,799 3,875 797 1,679 1,399 211 19,144 14,481 4,663 736 1,530 2,397 190 17,910 13,607 4,303 692 1,394 2,217 151 19,961 15,893 4,068 645 1,445 1,978 127 73,689 56,780 16,909 2,870 6,048 7,991 679 23 795 21 988 21 1,013 21 897 86 3,693 15 998 16 1,093 60 1,220 76 1,195 167 4,506 58 1,130 95 2,112 72 1,994 61 1,790 286 7,026 25.5 9.4 37.1 26.2 10.9 41.4 24.5 10.5 42.9 23.4 9.1 39.0 24.9 10.0 40.2 25.8 10.6 41.2 26.1 11.3 43.2 24.6 8.7 35.4 22.8 6.6 29.0 24.5 8.8 36.0 23.2 6.8 29.2 24.4 11.0 45.3 24.0 11.1 46.3 20,4 9.0 44.0 22.9 9.5 41.6 11,996 12,065 12,090 12,130 12,130 12,072 12,103 22,824 21,516 21,516 20,610 18,723 18,067 18,008 18,008 4,206 1,065 4,610 1,186 4,894 1,194 5,182 1,182 18,892 4,627 4,598 1,230 4,564 1,224 7,352 1,827 10,620 2,313 27,134 6,594 9,530 2,153 12,057 3,015 10,296 2,578 12,873 2,529 44,756 10,275 162,689 6,546 173,578 6,833 177,155 6,736 175,623 6,730 689,045 6,715 170,103 7,231 170,301 7,187 288,793 6,326 442,069 1,071,266 5,226 6,155 359,975 5,981 287,452 10,489 300,147 8,589 4,208 1,080 4,485 1,201 4,731 1,165 4,656 1,120 18,080 4,566 4,813 1,194 5,118 1,305 6,629 1,616 24,017 5,923 7,144 1,722 7,087 1,648 7,614 1,725 346,788 3,114 369,211 3,253 369,143 3,156 357,206 1,442,348 3,135 3,166 359,925 3,317 391,333 3,335 520,048 3,107 635,820 1,907,126 2,846 3,106 575,814 2,991 512,138 3,218 568,130 3,036 37 | DSV Panalpina – Full-year 2020 results 7,457 1,808 324,831 1,272,405 7,786 8,075 7,088 1,539 28,933 6,634 548,820 2,204,902 2,804 3,009 Quarterly P&L details Road (DKKm) Divisional revenue Direct costs Gross profit Other external expenses Staff costs EBITDA before special items Depreciation of right-of-use assets Amortisation and depreciation of owned assets EBIT before special items Gross margin, % Operating margin, % Conversion ratio, % Number of full-time employees Q1 2018 Q2 2018 Q3 2018 Q4 2018 FY 2018 Q1 2019 Q2 2019 Q3 2019 Q4 2019 FY 2019 Q1 2020 Q2 2020 Q3 2020 Q4 2020 FY 2020 7,676 6,370 1,306 347 686 273 - 7,862 6,544 1,318 275 687 356 - 7,812 6,439 1,373 357 639 377 - 7,893 6,582 1,311 347 694 270 - 31,243 25,935 5,308 1,326 2,706 1,276 - 8,102 6,541 1,561 300 719 542 218 7,833 6,298 1,535 232 725 578 213 7,698 6,170 1,528 261 679 588 212 7,988 6,456 1,532 267 741 524 219 31,621 25,465 6,156 1,060 2,864 2,232 862 7,921 6,386 1,535 287 757 491 206 6,987 5,556 1,431 242 686 503 209 7,521 5,936 1,585 251 650 684 211 7,966 6,379 1,587 241 706 640 202 30,395 24,257 6,138 1,021 2,799 2,318 828 32 241 17.0 3.1 18.5 13,047 34 322 16.8 4.1 24.4 13,160 32 345 17.6 4.4 25.1 13,345 31 239 16.6 3.0 18.2 12,850 129 1,147 17.0 3.7 21.6 12,850 26 298 19.3 3.7 19.1 13,181 27 338 19.6 4.3 22.0 13,134 33 343 19.8 4.5 22.4 13,493 33 272 19.2 3.4 17.8 13,644 119 1,251 19.5 4.0 20.3 13,644 26 259 19.4 3.3 16.9 15,200 31 263 20.5 3.8 18.4 13,408 25 448 21.1 6.0 28.3 14,090 18 420 19.9 5.3 26.5 14,003 100 1,390 20.2 4.6 22.6 14,003 2,848 2,149 699 235 278 186 - 3,111 2,370 741 226 286 229 - 3,417 2,659 758 235 283 240 - 3,853 3,016 837 259 294 284 - 13,229 10,194 3,035 955 1,141 939 - 3,049 1,923 1,126 264 306 556 314 3,147 1,961 1,186 254 304 628 335 3,465 2,209 1,256 278 341 637 329 4,729 3,328 1,401 292 355 754 348 14,390 9,421 4,969 1,088 1,306 2,575 1,326 3,441 2,185 1,256 289 385 582 364 3,256 1,985 1,271 244 365 662 361 3,388 2,075 1,313 255 344 714 342 4,523 2,994 1,529 301 355 873 355 14,608 9,239 5,369 1,089 1,449 2,831 1,422 59 127 24.5 4.5 18.2 19,534 54 175 23.8 5.6 23.6 19,584 56 184 22.2 5.4 24.3 20,384 61 223 21.7 5.8 26.6 20,025 230 709 22.9 5.4 23.4 20,025 49 193 36.9 6.3 17.1 19,862 52 241 37.7 7.7 20.3 20,146 69 239 36.2 6.9 19.0 22,521 66 340 29.6 7.2 24.3 22,777 236 1,013 34.5 7.0 20.4 22,777 59 159 36.5 4.6 12.7 20,079 67 234 39.0 7.2 18.4 18,428 60 312 38.8 9.2 23.8 21,039 62 456 33.8 10.1 29.8 21,478 248 1,161 36.8 7.9 21.6 21,478 Solutions Divisional revenue Direct costs Gross profit Other external expenses Staff costs EBITDA before special items Depreciation of right-of-use assets Amortisation and depreciation of owned assets EBIT before special items Gross margin, % Operating margin, % Conversion ratio, % Number of full-time employees 38 | DSV Panalpina – Full-year 2020 results Growth tables Q4 2020 and FY 2020 DSV Panalpina (DKKm) Revenue Gross profit EBIT before special items Q4 2019 30,122 7,084 1,784 (DKKm) Revenue Gross profit EBIT before special items FY 2019 94,701 23,754 6,654 FX translation adjustments (1,415) (321) (92) (2,707) (653) (192) Growth* 3,009 449 924 23,938 5,433 3,058 Growth** 10.5% 6.6% 54.6% Q4 2020 31,716 7,212 2,616 26.0% 23.5% 47.3% FY 2020 115,932 28,534 9,520 17.3% 4.4% 59.0% Q4 2020 19,961 4,068 1,790 49.7% 39.7% 61.0% FY 2020 73,689 16,909 7,026 DSV Air & Sea (DKKm) Revenue Gross profit EBIT before special items Q4 2019 18,077 4,121 1,195 (DKKm) Revenue Gross profit EBIT before special items FY 2019 51,151 12,517 4,506 *Including M&A **Growth rates are in constant currencies and including M&A impact. 39 | DSV Panalpina – Full-year 2020 results (1,064) (223) (69) (1,941) (409) (142) 2,948 170 664 24,479 4,801 2,662 Growth tables Q4 2020 and FY 2020 DSV Road (DKKm) Revenue Gross profit EBIT before special items Q4 2019 7,988 1,532 272 (DKKm) Revenue Gross profit EBIT before special items FY 2019 31,621 6,156 1,251 FX translation adjustments (158) (29) (6) (408) (79) (13) Growth* 136 84 154 (818) 61 152 Growth** 1.7% 5.6% 57.9% Q4 2020 7,966 1,587 420 (2.6%) 1.0% 12.3% FY 2020 30,395 6,138 1,390 0.2% 14.4% 40.7% Q4 2020 4,523 1,529 456 4.5% 11.5% 18.8% FY 2020 14,608 5,369 1,161 DSV Solutions (DKKm) Revenue Gross profit EBIT before special items Q4 2019 4,729 1,401 340 (DKKm) Revenue Gross profit EBIT before special items FY 2019 14,390 4,969 1,013 *Including M&A **Growth rates are in constant currencies and including M&A impact. 40 | DSV Panalpina – Full-year 2020 results (217) (65) (16) (410) (155) (36) 11 193 132 628 555 184 Our approach to IT Strong platforms with ongoing development and investments Consolidated IT landscape with one transport/warehouse management system per division ensuring high data quality and productivity Our IT systems, infrastructure and back-office functions are scalable, providing operational leverage opportunities in all three divisions 41 | DSV Panalpina – Full-year 2020 results Millions of shipments are booked and tracked by our customers myDSV, our online booking platform, enables our customers to easily book and track shipments Strong focus on operational reliability, data security and safeguarding against cyber attacks We work with established technologies such as robotics and predictive analytics and keep track of emerging technologies Our IT landscape DSV Enterprise Reference Model Customer engagement • Unified entry for customer engagement GCO Air & Sea • Global CRM system • Electronic data exchange with customers via EDI and API Road Solutions • Global transport management system • One primary transport management system • Global warehouse management system • Off-the-shelf system • Partly off-the-shelf system • Modified off-the-shelf system • Off-the-shelf system Scalable and stable 42 | DSV Panalpina – Full-year 2020 results • Global ERP system • Off-the-shelf system • Global business intelligence Operational data store Global master data management Global enterprise service bus Group System integration platform IT infrastructure Digital integration enablement Secure and compliant myDSV Our self-service platform Online, convenient and fast. myDSV is more than a booking portal – it also supports features such as: 43 | DSV Panalpina – Full-year 2020 results Technology radar Track Augmented reality Warehouse operation – Pick n’ Packing Quantum computing Assess Blockchain Digital signature authentication Test Customer integrations Mapping advanced tools for easy integration to customers Text analysis Contextual analysis of invoice, customs and legal documents Adopt Self driving vehicles 5G network Conversational AI Costumer and internal operations chatbot Internet of Things Tracking shipments and assets Advanced Analytics Churn prediction ML / AI ETA prediction and early Cloud Multi Cloud enabled warnings on potential delay, OCR etc. services and Hybrid Computing Platform 44 | DSV Panalpina – Full-year 2020 results Drones (air) Warehouse inventory management Real Time Data Platform Digital freight platforms Customer engagement and integration 3D printing Showroom AI translation Automatic translation for support Customer integrations API Robotic Process Automation +150 robots for invoice and customs documents handling Automated Guided Vehicle Warehouse cleaning High-speed database technologies Real time collection and distribution of data Computer Vision Reading scanned documents Investor contact information Share information Financial calendar 2021 DSV Panalpina A/S is listed on the Copenhagen stock exchange under the symbol ‘DSV’. For further company information, please visit: www.dsv.com 15 Mar. 2021 Annual General Meeting, 2021 27 Apr. 2021 Interim Financial Report, First Quarter 2021 26 May 2021 Capital Markets Day 2021 29 Jul. 2021 Interim Financial Report, Second Quarter 2021 26 Oct. 2021 Interim Financial Report, Third Quarter 2021 Investor Relations contacts DSV Panalpina A/S Hovedgaden 630, 2640 Hedehusene, Denmark investor@dsv.com Flemming Ole Nielsen +45 4320 3392 flemming.o.nielsen@dsv.com Frederikke Anna Linde +45 4320 3195 frederikke.a.linde@dsv.com Mads Kristian Hofmeister +45 4320 3388 madskristian.hofmeister@dsv.com 45 | DSV Panalpina – Full-year 2020 results