FOREIGN LANGUAGES COMMUNICATION
POLICY
Document no: CORP-SAF-POL-008
Revision
Date
1
06/08/2021
Author
Checked
by
Approved
by
Revision details
Issued for review
Stakeholder review required (SRR)
Purpose of SRR
N/A
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☐
Acceptance
☐
Approval
☐
No Objection
☐
Consent
Contents
1)
Description ...................................................................................................................................................... 3
2)
Legislations, Regulations and Acts .............................................................................................................. 3
3)
Definitions ........................................................................................................................................................ 3
4)
Guiding Principles .......................................................................................................................................... 4
5)
Guidelines for External Communication ..................................................................................................... 4
6)
Public Statements of Personal Opinion ...................................................................................................... 5
7)
Foreign Language-Speaking Staff Communication Channels ................................................................ 5
8)
Policy Plan and Focal Point Appointment................................................................................................... 5
9)
Policy review ................................................................................................................................................... 5
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1) Description
This Foreign Languages Communication Policy sets out the guidelines for effective
communication between ----- English-speaking staff and foreign language-speaking workers.
-------------- is committed to the accuracy and quality of construction task information to its
internal employees. All communications between English-speaking staff and the foreign
language-speaking workforce shall be aimed towards the achievement of --------- safety vision
and approved standards. It shall ensure compliance with the UK Health and Safety laws
including legislations, regulations and acts.
2) Legislations, Regulations and Acts
A full list of construction legislation can be found at:
https://www.hse.gov.uk/construction/resources/law.htm
Legislations applying to ------------- are:

Health and Safety at Work etc Act 1974

Construction (Design and Management) Regulations 2015

Control of Substances Hazardous to Health Regulations (COSHH) 2002

Health and Safety (Consultation with Employees) Regulations 1996

Lifting Operations and Lifting Equipment Regulations (LOLER) 1998

Management of Health and Safety at Work Regulations 1999

Provision and Use of Work Equipment Regulations (PUWER) 1998

Work at Height Regulations 2005

Noise at Work Regulations 2005

Regulatory Fire Safety Reform Order 2005

First Aid At Work Regulations 1981
3) Definitions
For purpose of this Policy, the following definitions apply:
a) “Authorized Person/s” are
(i)
Managing Director (-----------) /Chief Executive Officer (MD/CEO)
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(ii)
(iii)
(iv)
(v)
Site Manager
Site Assistant Manager
Foreign Language Focal Point – The person who shall communicate at
site level with foreign language-speaking staff.
Other individuals specifically approved by the MD/CEO from time to time
for specific kinds of communications on behalf of the Company (-------------- & -------------France).
4) Guiding Principles
------------ recognise that active communication in different languages maybe required. To reach
our overall goals and obligations for foreign language communication, the following guiding
principles should always be adhered to:
a)
Only ------------- Authorized Persons shall be permitted to have formal
engagements with foreign language-speaking workers.
b)
---------- foreign language-speaking workers
instructions by a --------- Authorised Persons.
c)
Principal contractor staff are NOT permitted to give instruction to ---------language-speaking staff and communicate to the ----------Authorized
Persons who shall decide what to instruct to the foreign languagespeaking worker on behalf ----------
d)
Requests for information by the Principal Contractor or others shall be
directed to the appropriate ------------- Authorized Person.
e)
All information or instruction given to foreign language-speaking workers
shall be accurate, transparent, open and recorded to protect -------------comply with Health and Safety Legislation.
f)
No external bodies such as tools, materials suppliers or other contractors
shall be permitted to approach ---------- foreign language-speaking staff
without pre-approval by the relevant ---------- Authorized Person. All
information or communication of work nature must be documented in the
----------- foreign language-speaking Staff folder. Folder Number 24.1.
g)
All communication must be clear, concise and intentional.
h)
Regular feedback is encouraged from all ------------------ foreign languagespeaking staff and will be applied towards ensuring continued aims of
improvement and better delivery of communication.
g)
All -------------- communication must be consistent in style and message
to build foreign language-speaking staff trust.
5) Guidelines for External Communication
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shall
only
receive
The support and participation of ------------ Management and foreign language-speaking staff are
crucial to its long-term success and are therefore always desired. All communication to foreign
language-speaking staff should be anchored on this premise and aimed at making them feel
involved and not alienated.
All Foreign language-speaking staff external communication must be approved by --------------Managing Director.
6) Public Statements of Personal Opinion
-------------- staff members should refrain from making public statements of opinion regarding ----------------, its markets and workforce.
7) Foreign Language-Speaking Staff Communication Channels
Table 1
1. Authorised Persons
Intranet (when established), emails, briefings,
debriefings, information sessions, staff
meetings, website, letters, newsletters,
telecommunications, Board and Committee
meetings.
8) Policy Plan and Focal Point Appointment
The Policy Plan and Focal Point appointment documents can be found in the ------------Induction folder.
Foreign Language Communication Plan
Foreign Language Focal Point
9) Policy review
This policy shall be reviewed annually or as changes in work practices or legislation occur.
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Signed on behalf of ----------UK Ltd
Date: 06th August
2021
Jm --------- Ltd Managing Director
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