Christine Wright Lithonia, GA 30058 Christinewright6454@gmail.com +1 678 235 1138 Authorized to work in the US for any employer Work Experience HIM Specialist/Medical Records Lakeview Behavioral Health - Norcross, GA November 2019 to Present Sort, file and collate a variety of medical records and information such as progress notes, treatment plans, nursing/clinical notes and discharge summaries into the patients' medical record. Ensure medical records are accurate and complete in a timely manner. Answer requests for medical records from outside agencies and third-party vendors. Provide record retrieval for storage facility as needed. Medical Records Field Technician Ciox Health - Alpharetta, GA August 2018 to October 2019 Initiated medical records by searching master patient index; identifying existing patient records or need processing or creating the record folder. Completed medical record by reviewing information; notifying health care providers of record deficiencies; tracking outstanding records in Epic System. Resolved medical record discrepancies by collecting and analyzing information. Followed release-of-information protocols. Front Desk Distribution Representative/Customer Service Representative Hospira - Stone Mountain, GA June 2010 to August 2018 Ensured that all documentation met federal and state guidelines when processing over 200+ DEA 222 Forms daily. Respond to calls for internal and external customers regarding the status of applications. Maintained a good working relationship with customers by responding to all inquiries and complaints concerning. work orders, invoices and shipments in a courteous and an effective manner. Produced all related paperwork and necessary information required for customer work orders. Keyed over 200+ accurate documentation from Drug Enforcement Administrative 222 forms into SAP system. Worked with partner distributors and pharmaceutical manufacturers to request products per assigned guidelines Documented calls in appropriate tracking system, handled/escalated calls per established guidelines and procedures. Education Associate of Applied Science in Health Information Technology DeVry University Skills • ACH • ICD-10 • Epic • EMR Systems • Behavioral Health • HIPAA • SAP • Insurance Verification • Medical Records • CPT Coding • Medical Billing • Medical Coding Assessments Electronic health records: Best practices — Proficient July 2019 Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Proficient Work style: Conscientiousness — Expert July 2019 Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting. Full results: Expert Customer focus & orientation — Highly Proficient May 2019 Responding to customer situations with sensitivity. Full results: Highly Proficient Management & leadership skills: Planning & execution — Familiar July 2019 Planning and managing resources to accomplish organizational goals. Full results: Familiar Data entry: Accuracy — Proficient November 2020 Entering data quickly and accurately Full results: Proficient Scheduling — Completed June 2019 Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Completed Attention to detail: Inventory — Highly Proficient June 2019 Measures a candidate's ability to apply systematic processes for managing and storing products and merchandise. Full results: Highly Proficient Customer service — Proficient November 2020 Identifying and resolving common customer issues Full results: Proficient Receptionist — Proficient July 2019 Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
