Indian Institute of Management Rohtak
Course Outline
Course Title: Operations Management II
Credits: 0.75
Type: Compulsory
Pre-Requisites: OM I
Term: III Year: 2021-22
Faculty: Dr. Mahamaya Mohanty, Dr. Priyank Sinha, Dr. Aditya Sahu
Introduction & Objective (s): Operations Management (OM) deals with the management of
productive resources in a cost - effective manner for both manufacturing and service
enterprises. In a typical organization, the Operations department controls more than 50% of
people and assets employed by the enterprise. It covers almost all of the real value added
activities including process design, production, service delivery and management of the supply
chain activities. Therefore, ‘Competing through Excellence in Operations’ is the new winning
paradigm for the enterprises.
The primary objective of this course is to give the participants a basic understanding of core
concepts of OM and familiarize them with tools and techniques necessary to analyse and solve
common business problems in each topic area. This will be followed by the analyses of a
variety of cases, which are aimed at capability building for solving the operations related
problems. The overall objective of the course is to develop a systemic understanding of the role
of operations management in a firm’s success and to develop the ability to structure and solve
operations related problems.
Pedagogy: The course is designed to facilitate learning through Lectures, Case Studies and
Presentations.
Evaluation Scheme:
 Mid Term: 30 Marks
 End Term: 30 Marks
 Class Participation: 10 Marks
 Quiz: 10 Marks
 Project: 20 Marks
Copying and unfair means are strongly discouraged. If anyone is found guilty of using unfair means,
the punishment may range from zero marks in the relevant component to F grade in the course.
Session Plan OM II (2020-2021)
Pre Mid Term
Session Topic
No.
Supportive
Reading from
text book
Case Study
1
Strategic Capacity
Management
Learning Curves
Chapter 5
Sales and Operations
Planning
Inventory
Management
Material
Requirement
Planning
Chapter 19
Jetblue Airways: Deicing at
Logan Airport (HBS)
Management of the learning
curve: a case of overseas
production capacity
expansion(Emerald)
FoldRite Furniture Planning
to meet a surge in Demand
Blanchard Importing and
Distribution Co., Inc
VBK Fibreo Tech Pvt. Ltd:
product mix dilemma
(Emerald)
Work Centre
Scheduling
Chapter 22
2
3
4-5
6
7
Chapter 6
Chapter 20
Chapter 21
Southwest Airlines in
Baltimore (HBS)
Post Mid Term
8
Theory of Constraints Chapter 23
ISRO: Explore Space or
Exploit Cubesats (HBS)
9-10
Quality Management
and Six Sigma
Chapter 12
GE…we bring good things to
life (HBS)
11-12
Statistical Quality
Control
Chapter 13
Process Control at Polaroid
(HBS)
13-14
Just-in-Time and
Lean Manufacturing ,
Case: Toyota Motor
Manufacturing
Chapter 14,
Decoding the
DNA of the
Toyota
production
System ,
Chrysler’s Next
Challenge:
Building Lean
Enterprise
Toyota Motor Manufacturing
(HBS)
Faculty Name
Case Presentation / Submission: It is a group activity. Guidelines and the evaluation
scheme will be discussed in the classroom.
Text Book: Gaither and Frazier, Operations Management, Cengage Learning.
Reference Books
 Chase, R.B, Jacobs, F.R and Shankar, R. (Latest Edition).
 Martinich (2005) Production and Operations Management: An Applied Modern
Approach, John Wiley and Sons.
 Mahadevan B (2007) Operations Management: Theory and Practice Pearson
Education.
 Stevenson W. J. (2007) Operations Management, McGraw Hill.