Running head: COMPENSATION TOOLS Compensation Productivity and Automation Keller Graduate School of Management HRM530- Human Resources and Technology November 10, 2020 1 COMPENSATION TOOLS 2 Compensation Productivity and Automation Overview Global Corporation is faced with challenges that require modernization of the compensation administration functions of the organization. Specifically, the corporate compensation manager is seeking input on appropriate automation software to assist with salary surveys, benchmarking, and analysis of market-based compensation data. The chief concerns to be addressed are salary analysis and market comparison, benchmarking capabilities, salary planning and budgeting, and salary range development. These concerns need to be addressed with a solution that provides automation, external comparisons, and integration with existing human resource systems. This report will discuss the decision criteria used in evaluating potential solutions and the solution options recommended for consideration when making a purchasing decision. Decision Making Criteria In reviewing potential solutions for a recommendation, three primary considerations were used for comparison. In keeping with Global Corporation’s high standards, product quality is the primary consideration applied during the evaluation process. Multiple solutions that provided adequate capabilities were compared and ranked based on the user interface, time in the market, and customer reviews. To accommodate the maximum user community, the solutions reviewed will allow end-user customization as well as be flexible enough to adapt to corporate change in the years to come. Additionally, a requirement of a five-year minimum time in the market and one thousand user reviews were adhered to. The second consideration utilized is software functionality. As conveyed by the corporate compensation manager, all solutions that were reviewed meet the minimum capability COMPENSATION TOOLS 3 requirements provided. An additional review of short-listed software was conducted to determine additional functionality that was available though not required. This additional functionality appears to provide additional benefit at no additional cost and considering this information is recommended as the potential for greater return on investment is plausible. The final consideration in preparing this recommendation is flexibility and expandability. To ensure the maximum lifecycle of the solution, the recommendations include software that could easily scale with Global Corporation and provided enough flexibility to accommodate future strategic changes to the organizational structure and environment. Maximum automation and integration capabilities that could be utilized by the corporate compensation manager as well as potentially other departments were focused on when researching viable solutions. It is recognized that an investment in automation products will be costly, therefore, a focus on solution longevity was taken into consideration to ensure maximum reward. Solution Recommendations After assessing more than a dozen potential solutions and reviewing the most recent Gartner research available, two solutions providing exceptional capability and value are recommended for consideration. Both solutions meet or exceed the required capabilities as outlined. Additionally, both solutions ranked high in the evaluation of quality, adaptability, and longevity of market presence. It is recommended that a more in-depth assessment be performed to compare these solutions for the specific need of the company. Oracle Cloud HCM (http://www.oracle.com) provides a robust list of capabilities and scored very well against the previously described criteria. The quality of product and support, as well as pre/post-sales consultation, were highest among its competitors. Oracle is well adapted to providing services to companies in sizes equal to Global Corporation and they have a forty-year COMPENSATION TOOLS 4 history in the industry. With a robust set of capabilities as well as access to and utilization of global payroll and human capital data, Oracle proves to be very flexible and adaptable to changes in business and market environments. Oracle was placed as a leader in Gartner’s Magic Quadrant and placed in the top 2 vendors for customer experience (Cerrato et al., 2020). Workday (http://www.workday.com) has a fifteen-year history of providing services to human resource and payroll functions. Like many of its competitors, Workday provides a healthy set of services and capabilities that accommodates businesses of medium to large size and geographic diversity. Among their strengths noted by Gartner is their partnership strategy which should prove beneficial to Global Corporation’s return on investment (Cerrato et al., 2020). Additionally, Workday was praised in the same Gartner report for their responsiveness during COVID-19 which bolsters the positive industry reviews received. Conclusion In researching potential solutions for Global Corporation, many viable solutions were revealed and each had their strengths and weaknesses. An overview of each company revealed gaps in their offerings which allowed us to narrow the focus and provide the most suitable solution for overcoming today’s challenges. Oracle Cloud HCM and Workday are highlyrespected companies and excel in the services they provide to the human resources community. Salary analysis, benchmarking, and salary planning are all part of the total solution offering by each vendor and both would provide significant value to Global Corporation. Lastly, the agility, flexibility, and expansion potential of each solution will prove to increase the company’s return on investment. COMPENSATION TOOLS 5 References Cerrato, J., Pang, C., Freyermuth, J., Hanscome, R., Grinter, S., Chandra, R.,… Poiteven, H. (2020). Magic Quadrant for Cloud HCM Suites for 1,000+ Employee Enterprises. Retrieved from: https://www.gartner.com/doc/reprints?id=124KNRBNM&ct=201110&st=sb