ORGANIZATIONAL THEORY AND BEHAVIOR Student Name: Arnold Ndukuyu Student Number: S251320 Instructor: Elisabeth Cuadros-Martinez Course: BUS 5113: Portfolio Activity Unit 8 Resistance to Change University of the People Term 5: 5th - 11th August 2021 1 The entries into the pdf form are below 2 Resistance to change Questionnaire results (The graphical output failed display) “Your total resistance-to-change rating is about average. You see both the advantages and disadvantages in changes and are not typically inclined to either resist or promote them. The particular characteristics of the change at hand are more likely to determine your approach towards it. As far as your approach towards routines is concerned, you tend to dislike them. You like to experience new things, you generally enjoy surprises, and become bored whenever a routine forms in your life. Your emotional reaction to changes is mild. You don't feel too stressed in their presence but are not entirely indifferent to them. When you think about change, although you are aware of the short-term inconvenience that may be involved, you can still see the potential long-term benefits and can therefore take them into consideration when making decisions about change. Beyond this, you appear to be very stable and consistent in your opinions. You know what you believe in and are not very likely to change your mind. Some might even say that you are somewhat stubborn.” Do you agree or disagree with these results? Indeed, I agree totally with the results. The Overall summary of the results is a typical reflection of my personality in high accuracy of life. To the extend the results provide explicit explanation of way of reaction to change based on the choices in the questionnaire. I have always maintained a principle that “you can’t do things the same way and expect different results” so long as the approach to change is valid, the reason why I get motivated to adopt new change by evaluating the long-term impact and make appropriate decisions that are consistent. What areas seem accurate, which do not? The results outcome that I see both the advantages and disadvantages in changes and are not typically inclined to either resist or promote them is truth. I always try to remain objective to every initiative without taking sides so that I on board others and we chat a common positive course. In addition, it is true that I like to experience new things in change process borrowing from Jim Collins (2003) in his book “Good to 3 Great”, you can only make a leap to the next step if you embrace positive change. My emotional reaction to changes is not mild but rather I tend to take a slow step towards any change initiative until I understand the short- and long-term benefits (Tanner, 2018). The result is 90% true of reflection on my way of approach to change. A recent change at NCIA, my reaction and coping with change The most recent change at my organization was the implementation of paperless office by adopting O 365 one drive for document management and flow and teams for team collaborations. Although it was an abrupt decision due to covid-19 pandemic, it never impacted on me negatively since I was part and parcel of the change process, but staff had some resistance considering the technology challenges. I have since adopted fully and supporting the process with continual improvement initiatives. References Collins, J. C. (2001). Good to Great: Why Some Companies Make the Leap ... and Others Don't. MLA (7th ed.). New York, NY: HarperBusiness. Tanner, R. (2018, May 18). Organizational change. 8 reasons why people resist change. Retrieved from https://managementisajourney.com/organizational-change-8-reasonswhy-people-resist-change/ 4
