ORGANIZATIONAL THEORY AND BEHAVIOR
Student Name: Arnold Ndukuyu
Student Number: S251320
Instructor: Elisabeth Cuadros-Martinez
Course: BUS 5113: Portfolio Activity Unit 8
Resistance to Change
University of the People
Term 5: 5th - 11th August 2021
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The entries into the pdf form are below
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Resistance to change Questionnaire results (The graphical output failed display)
“Your total resistance-to-change rating is about average. You see both the advantages and disadvantages in
changes and are not typically inclined to either resist or promote them. The particular characteristics of the
change at hand are more likely to determine your approach towards it. As far as your approach towards
routines is concerned, you tend to dislike them. You like to experience new things, you generally enjoy
surprises, and become bored whenever a routine forms in your life. Your emotional reaction to changes is
mild. You don't feel too stressed in their presence but are not entirely indifferent to them. When you think
about change, although you are aware of the short-term inconvenience that may be involved, you can still
see the potential long-term benefits and can therefore take them into consideration when making decisions
about change. Beyond this, you appear to be very stable and consistent in your opinions. You know what
you believe in and are not very likely to change your mind. Some might even say that you are somewhat
stubborn.”
Do you agree or disagree with these results?
Indeed, I agree totally with the results.
The Overall summary of the results is a typical reflection of my personality in high accuracy of life. To the
extend the results provide explicit explanation of way of reaction to change based on the choices in the
questionnaire. I have always maintained a principle that “you can’t do things the same way and expect
different results” so long as the approach to change is valid, the reason why I get motivated to adopt new
change by evaluating the long-term impact and make appropriate decisions that are consistent.
What areas seem accurate, which do not?
The results outcome that I see both the advantages and disadvantages in changes and are not typically
inclined to either resist or promote them is truth. I always try to remain objective to every initiative without
taking sides so that I on board others and we chat a common positive course. In addition, it is true that I
like to experience new things in change process borrowing from Jim Collins (2003) in his book “Good to
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Great”, you can only make a leap to the next step if you embrace positive change. My emotional reaction
to changes is not mild but rather I tend to take a slow step towards any change initiative until I understand
the short- and long-term benefits (Tanner, 2018). The result is 90% true of reflection on my way of approach
to change.
A recent change at NCIA, my reaction and coping with change
The most recent change at my organization was the implementation of paperless office by adopting
O 365 one drive for document management and flow and teams for team collaborations. Although
it was an abrupt decision due to covid-19 pandemic, it never impacted on me negatively since I
was part and parcel of the change process, but staff had some resistance considering the technology
challenges. I have since adopted fully and supporting the process with continual improvement
initiatives.
References
Collins, J. C. (2001). Good to Great: Why Some Companies Make the Leap ... and Others Don't.
MLA (7th ed.). New York, NY: HarperBusiness.
Tanner, R. (2018, May 18). Organizational change. 8 reasons why people resist change.
Retrieved from https://managementisajourney.com/organizational-change-8-reasonswhy-people-resist-change/
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