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DIVYA
MANI
Dedicated system administrator with history of meeting company goals
utilizing consistent and organized practices. Skilled in working under
pressure and adapting to new situations and challenges to best
enhance the organizational brand.
System
Administrator
Work History
Contact
System Administrator
Feb 2016 - Current
Address
Vadakedathu Puthenpura,
IBM India PVT LTD, Bengaluru, Karnataka
Kodikulam P.O, Thodupuzha,
• Strong and in-depth knowledge of Creating ID/Modifying
ID/Grant Access/Revoke Access /Adding Roles/Deletion of
India, 685582
roles/Resets in Linux, Solaris, HP-Unix Platforms.
Phone
• Create, delete and modify LDAP accounts and Local
964 550 7724
accounts.
E-mail
• Dispatched tickets among the team and managed the queue.
divyamarymani@gmail.com
• Planned, organized and managed work of team members to
accomplish consistent work within organizational standards.
Skills
• Increased customer satisfaction by resolving access related
RedHat
• Handled customer calls to address customer inquiries and
issues as per the SLA norms and the severity of the issue.
concerns.
Very Good
• Resolved problems, improved operations and provided
exceptional service.
AWS
• Worked flexible hours; night, weekend, and holiday shifts.
Very Good
Jenkins
• Worked as a part of Audit team and performed Live Testing.
• Responsible for training new resources and sharing knowledge.
• Backup & Restoration by using TAR.
Good
• Received GTS Rock star award in 2019 and IAM special
recognition in 2021.
GIT
Good
Docker
Good
Education
June 2010 –
Bachelor of Technology
July 2014
Computer Science And Engineering
College of Engineering - Kottarakara