Attachment 1 ASIAN PRODUCTIVITY ORGANIZATION TES APPLICATION FORM Requesting country: PAKISTAN Subject (project title): Training of Trainer - Kaizen Practitioners Program Please explain clearly the objectives and background of the project and the need for employing TES, outlining existing problems and shortcomings, if any. Please also describe the expected end results of the proposed TES. Please note that the descriptions of objectives will be examined carefully and reviewed by the TES Committee to ensure that the proposed TES project is in line with the modality and scope of TES 2019. 1. General Information Objective: This program desires to achieve the following objectives: To train the Trainers, Consultants, Improvement/Quality Managers, Production Managers, Supervisors, Floor Managers and most importantly NPO core team for a multiplying effect and more practical solutions to the industry. To inculcate the Kaizen culture/mindset: To improve productivity, improved quality, better safety, faster delivery, lower costs, product cycle time and greater customer satisfaction. To address waste in areas such as inventory, waiting times, transportation, worker motion, employee skills, over production, excess quality and in processes. Increase employee’s motivation level resulting in higher employee morale, job satisfaction, and lower turn-over. Background: To transform successfully into a productivity driven economy, a concerted effort is needed to equip our workforce with required technologies and skills. The National Productivity Organization (NPO) endeavors to bring change to make our organizations and workforce as efficient and innovative as in the developed countries. With this aspire in mind and increased market pressures/customer requirements the NPO had invited Mr. Kazuteru Chinone with the cooperation and assistance of APO. During his stay, he conducted interactive trainings as well as field visits to factories. He recommended NPO Pakistan to organize training programs on Kaizen practice and develop demo companies in order to demonstrate Kobetsu Kaizen. In fact, KAIZEN's approach to project management lends itself to a high degree of responsiveness, which allows expediting decision making and responding quickly to challenges and opportunities as they arise. In Pakistan, the industry is now recognizing the importance of Kaizen and its tools & techniques keeping in view their high cost of production and productivity gaps. The need is to guide and convince the industry to address issues like mindset change, wastages, minimize cost, variations and accident without compromising on their quality and delivery. 1 In this context, NPO intends to develop its core specialized team on the subject with special focus on practical implementation and tangible benefits. This Project Links with Priority Areas of under the subject under the subjects: Development of NPOs, SMEs, and Communities (Industrial engineering techniques for productivity improvement in SMEs;) and Innovation-led Productivity (Public- and service-sector productivity; & Humancentered productivity; 2. Scope and Methodology a. Scope: The Development of Kaizen Practitioners would facilitate Supervisors, Floor Managers and most importantly developing pool of Kaizen practitioners NPO core team for a multiplying effect and more practical solutions to the industry and to increase productivity. This will also Reduce cost, wastages and accidents in a quickly changing economic environment b. Methodology: After confirmation of Letter of Assignment (LA) from APO Japan about the expert, we will than asked the interested companies to nominate their employees for the subject program. Training venue will be selected with our collaborators for classrooms trainings and host factories where shop floor trainings will be conducted. Maintenance & Production Managers, NPO team, Trainers & consultants will participate in the training. Training will include classroom lectures, Case studies and practical demonstration of Kaizen tools for 20-25 per Training Session. 2 3. Expected output, outcome, outcome measure and outcome target Specify the intermediate output and/or objective of the program (achievable upon the completion of the project); Elaborate on the outcome intended to be aimed OUTCOME of Level-1 Participants will understand the origin, principles and philosophy of KAIZEN. Anti-waste awareness is rekindled through practical hands-on exercises in the workplace. Techniques are practiced to systematically identify and eliminate areas of waste. OUTCOME of Level-2 Further KAIZEN/TPM tools and methods will be presented and exercised upon for the purpose of reducing losses and wastage or even completely eliminating same. Participants will get to know how to work with TPM on the ZERO Line Principles and the steps required for the elimination of standstill and set-up times. OUTCOME of Level-2 Further KAIZEN/TPM tools and methods will be presented and exercised upon for the purpose of reducing losses and wastage or even completely eliminating same. Participants will get to know how to work with TPM on the ZERO Line Principles and the steps required for the elimination of standstill and set-up times a. Detail how NPO evaluate the successful achievement of output and the outcomes; Practical demonstration: Practical demonstration of some activities in the road map. Diagnosis of factory/ office keeping in view of Kaizen concepts/methodology. Practical demonstration for using various tools for implementing Kaizen and 3 4. Action plan to follow up a. Elaborate the link between the stated objective and the possible follow up action; As stated in objectives that (To train the Trainers, Consultants, Improvement/Quality Managers, Production Managers, Supervisors, Floor Managers and most importantly NPO core team for a multiplying effect and more practical solutions to the industry.) Participants will understand the KAIZEN Management System. They will be able to lay the groundwork for a successful change process in a decisive manner through diagnostics, strategy development and implementation planning. They will learn the methods and measures to successfully implement and further improve change processes throughout the entire company. They will be able to work out and implement training and improvement workshops. b. Explain how the follow up can facilitate the achievement of outcome. 4 5. Requirement for Experts: 01 (1) No. of experts required*: a. Please specify the number of expert(s). Describe the reasons for requesting more than one expert for a single proposed TES project, if applicable. b. Give details on the background/reason for the need to engage with the proposed expert NA (2) Acceptable languages: English __________________________ (3) Interpreter available: Yes No (4) Candidate expert(s) or organization(s) for the APO to approach, if any: Option 1 Name: Designation: Address: Tel & fax numbers: e-Mail address: Option 2 Name: Designation: Address: Tel & fax numbers: e-Mail address: Option 3 Name: Designation: Address: Tel & fax numbers: e-Mail address: Other details and requirements such as qualifications and experience, if any: Remarks: If the CV of the suggested expert(s) is available, please attach a copy to this application form for effective coordination and preparation. 5 6. Timing Project timing: From Duration: 14 days July , 2020 ( Expert’s working days: Flexibility in the timing/duration (check the box) To 12 July , 2020 )days Fixed, hence not flexible √ Preferable, but not yet fixed Adjustable to suit expert’s availability 7. Daily program and schedule: Indicate all travel days of the expert including arrival at and departure from the venue(s) and expert’s daily activity including all nonworking days during the entire service period. If the space is not sufficient, please attach the itinerary. Date Activity City Arrival Day-1 Day-2 Day-3 Day-4 Day-5 Introduction and Briefing about NPOPakistan KAIZEN Foundations Day-1(level-1 program) KAIZEN Foundations Day-2 KAIZEN Foundations Day-3 KAIZEN Toolbox Day-1(level-2 program) Day-6 KAIZEN Toolbox Day-2 Day-7 Day-8 Day-9 KAIZEN Toolbox Day-3 Rest Day Islamabad/Faisalabad/Lahore KAIZEN Management Day -1(level-s3 program) Day-10 KAIZEN Management Day -2 Day-11 KAIZEN Management Day -3 Day-12 Day-13 Consultancy in factory Consultancy in factory Day-15 Evaluation & assignements) Departure Day-16 Conclusion (Post TES *Note: Activity should indicate specific topics of the presentations, consulting subjects, or detail coverage of the services. Applications lacking this information cannot be considered for selection. 6 8. Type of services required: As mentioned in the Project Notification, there are two main ways to receive TES: 1) conducting training courses to develop trainers and consultants of NPOs as well as related organizations; and 2) providing consultancy services to solve productivity-related issues. Depending on the nature of the application, please provide detailed information on either 1) or 2) below. Please select the appropriate type of service that experts are required to provide. (1) Seminar/Training Course Name of seminar/training course: Kaizen Practitioners Program Organized by: National Productivity Organization - Pakistan Outline of scope: The Development of Kaizen Practitioners would facilitate Supervisors, Floor Managers and most importantly developing pool of Kaizen practitioners NPO core team for a multiplying effect and more practical solutions to the industry and to increase productivity. This will also Reduce cost, wastages and accidents in a quickly changing economic environment Methodology: After confirmation of Letter of Assignment (LA) from APO Japan about the expert, we will than asked the interested companies to nominate their employees for the subject program. Training venue will be selected with our collaborators for classrooms trainings and host factories where shop floor trainings will be conducted. Maintenance & Production Managers, NPO team, Trainers & consultants will participate in the training. Training will include classroom lectures, Case studies and practical demonstration of Kaizen tools No. of expected participants: 20-25 per Training Session KAIZEN Foundations- LEVEL-1 All technical, administrative and management-level workforces who need to better understand and practice the fundamental principles and methods of KAIZEN. Type of participants (specialty, industry, etc.): expected KAIZEN Toolbox LEVEL-2 All such staffs and management-level staffs as are entrusted with the responsibility of continuously improving facilities and processes. KAIZEN operatives, masters, planning experts, job preparation staffs, quality management and CIP coordinators 7 KAIZEN Management Level-3 KAIZEN Manager, TPM Manager and Improvement Manager as well as Management-level staff who are responsible for the introduction of change processes. & NPO team 03 years Participants’ experience: Masters, Graduate/Associate Engineers Level of knowledge of participants in the specialized topic/area: Theoretical: KAIZEN Foundations- LEVEL-1 (3 days) Origin and development of KAIZEN KAIZEN philosophy (GEMBA, MUDA, etc.) Waste in the production and service area MUDA searching - live on-the-spot Presentation of potential improvement 5S campaign, benefits of standardization Deming circle (SDCA / PDCA) Structured problem solving 7 quality tools Success control through visual management Integration of staff in the KAIZEN process KAIZEN in the administrative area OUTCOME of Level-1 Details of contents to be covered by Participants will understand the origin, principles and philosophy of KAIZEN. Anti-waste awareness is the APO expert (indicate any special rekindled through practical hands-on exercises in the emphasis required): workplace. Techniques are practiced to systematically identify and eliminate areas of waste. KAIZEN Toolbox LEVEL-2 (3 days) Methods for the systematic prevention of losses - Kobetsu KAIZEN Process - Structure of different kind of losses (Loss tree) - „Zero-Line-Principle “ OEE Improvements (Overall Equipment Effectiveness) - Pareto analysis, N5W, 5W1H - Development of a Kobetsu KAIZEN Process - SMED workshop (SPEED) Reduction of “Quality Defects” - 8th Strategy (Emphasis “Quality Matrix”) - Exercises and practice-related lecture will complete the program 8 OUTCOME of Level-2 Further KAIZEN/TPM tools and methods will be presented and exercised upon for the purpose of reducing losses and wastage or even completely eliminating same. Participants will get to know how to work with TPM on the ZERO Line Principles and the steps required for the elimination of standstill and set-up times KAIZEN Management Level-3 (3 days) The “KAIZEN Management System” Standards required and duties of a KAIZEN Manager & Coach KAIZEN Audit (Case study) Analysis of potential improvements (SWOT) Development of a KAIZEN strategy KAIZEN Implementation Program (Road Map) Selection of targeted KAIZEN methods in project work Developing a support organization (Support Office) Developing a training system Integration of management-level workforces Visual management (Build-up of team boards) Motivation of team members Teamwork, Facilitation of KAIZEN teams Control of problem-solving processes Practice-oriented presentation exercises OUTCOME of Level-3 Participants will understand the KAIZEN Management System. They will be able to lay the groundwork for a successful change process in a decisive manner through diagnostics, strategy development and implementation planning. They will learn the methods and measures to successfully implement and further improve change processes throughout the entire company. They will be able to work out and implement training and improvement workshops. Practical demonstration: Practical demonstration of some activities in the road map. Diagnosis of factory/ office keeping in view of Kaizen concepts/methodology. Practical demonstration for using various tools for implementing Kaizen Others 9 If a synopsis is required, indicate the Day/month deadline for submission: Yes ( ): The APO expert is expected to conduct the project by him/herself Will the APO expert be the sole faculty of the program? No ( local/international organizers. ): There will be other experts arranged by local If no, indicate the time allocated to The expert is expected to conduct ( ) session(s) the APO expert for his/her and the expected time for each session is approx. lecture/presentation: ( ) minutes Names and designations of other experts and topics to be covered by them: (2) Consultancy Information on organizations to receive consultancy service from the APO expert. No. of benefiting organizations Name of organization and URL ( ) organizations Type* & volume of business No. of employees Special problems & areas to be emphasized *Please specify whether the benefiting organization is in the public or private sector. 10 9. Local counterparts: Please provide the particulars of local counterparts for the TES project requested. Siraj Muhammad Khan Name: Assistant Manager Designation: National Productivity Organization - Pakistan Name of organization: MBA with major in Marketing with more than 13 years of experience. Education/experience*: *Remarks: Please attach brief biodata. Requested by: Aftab Khan Mehsud Date: 09-02-2020 Date: 28-02-20 Head (GPTDC) Endorsed by: APO Liaison Officer Important: This application should be submitted by the NPO or other organization or company as directed by the NPO concerned. If the application is submitted by an organization or a company other than an NPO, the APO must receive an endorsement of the application from the APO Liaison Officer or the NPO. The application will neither be processed nor acknowledged until the APO receives such an endorsement. 11