COURSE: RESEARCH METHOD AND SKILLS ASSIGNMENT NO: 1 “CASE STUDY THE LAROCHE CANDY COMPANY” SUBMITTED BY: FEHMEEN DUA (13269) MAHNOOR FATIMA (13288) MARIA KHAN (13346) RAMSHA GUL SHAIKH (12290) UJALA SOHAIL (13348) SUBMITTED TO: SIR HAMZA FAROOQUI Q1.What is Business Research? The process of undertaking a detailed study of all the areas of a business including its customers and the market and effectively using such information gathered in maximizing the sales and profit of the business can be defined as Business Research. Purpose of undertaking business research. The sole purpose behind undertaking Business Research could be for any one or all of the reasons such as, Targeting of customers, understanding of market trends, better knowledge about production departments, projection of sales, gaining knowledge about financial practices, locating opportunities, and for adopting steps to prevent future problems. Business research when undertaken helps companies in better understanding of the needs and requirements of the existing and potential customers. This in turn acts as a guiding force in the development of products and services as per the customer’s requirements. Q2. Why is the project that Paul Thomas Anderson is doing for The LAROCHE Candy Company a research project? In this scenario, Research is all about analyzing and examining the overall the position of the company and the issues it is going through with the company as a whole. In this scenario, Mr. Anderson made a research considering the Mr. Davy's business issue which he is facing and then find out the solutions to solve his problems through research. Mr. Davy's issue was that he was really concerned about his business that either will be able to grow that business? Will he be able to keep business strong enough to continue or will it affect his family relationships. Q3. Which steps will Paul take now that he has clearly defined the problem that needs attention? First of all on the basis of his problem statement Paul will design the research, later he will collect the aggregate data which is required for the complete understanding of this issue. After analyzing all the collected data he will come out with his suggestion and findings of this particular issue. After all of these things he will write down his findings and probable solutions and will publish it to Luc Laroche and the whole company if required. Q4. Luc LAROCHE has decided to hire an external consultant to investigate the problem. Do you think that this is a wise decision or would it have been better to ask his son Davy or an internal consultant to do the research project? It is a wise decision by Luc Laroche, he did the right thing by hiring a professional person. Luc Laroche himself wasn't able to identify the problem, Davy pointed out the issues. But as Davy’s abilities are restricted to the accounts department only. He wasn't sure about taking over the company at that moment. McKinsey Consultant. As his elder son Davy, is basically a field person of accounting. So he would be only able to point out and look after this department particularly. On the other hand, an internal consultant will only be able to examine the company at a micro level. Whereas an external professional consultant 'Paul Thomas Addison' is able to examine the company on a macro level as well. He did a thorough research and after that he was able to identify all the issues such as financing related issues, the legal government regulations for the family business and the overall performance and productivity of the company. Q5. What can (or should) Luc do to assist Paul to yield valuable research results? As Luc has established this company and he is there from the beginning till now. So he knows everything related to this company. By using his experience luc can provide Paul with all the information that he believes is important for him to know. As well as he should cooperate and try his best to provide Paul with the information he required with accuracy. Although the external data is easily accessible for Paul but internal data is quite vulnerable hence, difficult to gather. So luc can help him out in that manner. Q6. How can basic or fundamental research help Paul to solve specific problem of The Laroche Candy Company? As the basic research is depend upon the problem that will occur in the future so Paul used basic research and become familiar with statistics about the failure rate of family transitions and triggered that the main problem of the Laroche candy company was familyism which state that family values are important but sometimes it give negative impact on the development of the company so Luc was only promoting his family members in the company .So basically he was not hiring the fit person for the job and that was making the company weak. Q7. Try to find relevant books, articles, and research reports relating to this issue. Use, among others, electronic resources of your library and/or the Internet. External consultants are hired for the sole purpose of their expertise and ability to create change for a specific business problem. This brings more clarity and focus to the role, and helps concentrate efforts on the project at hand, and often, helps ensure client buy-in. A consultant can supplement the staff. Sometimes a business discovers it can save thousands of dollars a week by hiring consultants when they are needed rather than hiring full-time employees. They also can save additional money because they don't have to pay benefits to the consultants they hire. Even though a consultant's fees are generally higher than an employee's salary, over the long haul it makes good economic sense to hire a consultant. Family-held businesses often suffer from their relationship dynamics such that it can be difficult for the family members themselves to speak openly and honestly about problems dragging the company down. Maybe one family member’s poor performance is being detrimental, or maybe an inter-familial power struggle is causing the company to lack a unified strategy. A neutral and objective consultant will be able to speak openly about these problems without fear of reprisals.