ADOPTING RIGHT-SIZED EVM TO DRIVE PROJECT PERFORMANCE 98% of large-scale projects face cost overruns or delays, and the average cost increase is 80%. HexagonPPM.com | 22 HexagonPPM.com | WHITE PAPER A recent McKinsey report estimates that 98 percent of largescale projects face cost overruns or delays, and the average cost increase is 80 percent1. With the complexity involved for such projects, it’s far too easy for stakeholders to discover that their budgets are underwater only after it’s too late to make a difference. But suppose there was a way to reliably predict when a project was going to finish, and how much it was going to cost, at less than 20 percent of the way in? This is the extraordinary, under-hyped ability of Earned Value Management (EVM). EVM often gets a bad rap. It’s surrounded by stories of rigid, costly, and unsustainable implementations that belie both its true value and the necessary requirements. In particular, Earned Value Management often gets conflated with the rigorous EIA-748 standard used by U.S. government agencies and contractors. Project controls professionals, executives, and other interested parties tend to assume that any implementation of EVM methodologies must be complex and extensive, generating unwelcome additional costs, and creating tedious processes that would ultimately be unsustainable. HexagonPPM.com | 3 The reality is that the EIA-748 standard merely represents an This paper will explain the core principles of EVM and extreme end of a wide spectrum of possible configurations identify best-fit approaches to implementing those that leverage some highly useful methodologies. Earned principles. Project management professionals should be able Value Management is, at its core, a productive method to use this information to demonstrate that an EVM system of doing what project controls professionals already do: can be successfully executed within their organization, thus analyzing cost and schedule data to improve project convincing executives and decisionmakers that EVM isn’t a performance. process they should be wary of but rather something that The application of EVM can be flexible, varying in rigor based should be a part of their overall project management plan. upon the needs of a project or organization. An effective Topics to be reviewed include: foundational data required EVM implementation, optimized for an organization’s needs, for EVM; creating a fit within organizational culture and can provide ideal insights into productivity and cost and processes; data integration to drive Key Performance schedule forecasts for those in a stakeholder or executive Indicators (KPI) and metrics; different uses and adoption of role. Provided as summaries, graphics, and drilldown views, EVM in select industries; and applying the “right” amount this information can allow senior managers to roll up earned of EVM. value across projects, whether it’s for a single portfolio or a division of their organization, to provide insight into enterprise-wide performance. HexagonPPM.com | 4 The Advantage of EVM In simplest terms, Earned Value (EV) is progress expressed 1. How much have we completed so far? as a monetary amount: the overall percentage that a project 2. Are we on schedule? is complete, multiplied by the total budgeted cost. For 3. Are we within budget? example, a $1 million project at 50 percent completion has an earned value of $500,000. Earned Value Management Implemented in an organization, EVM can provide a set is the methodology of applying EV to measure, forecast, of guidelines, metrics that can trigger alerts at various and improve projects performance. Earned Value can be thresholds, alerting project managers or other users to take compared against the schedule, cost actuals, and other information to answer critical project controls questions: corrective action on a project. Key Inputs For EARNED VALUE MANAGEMENT PV AC EV PLANNED VALUE ACTUAL COST EARNED VALUE EVM answers the questions: have we got to where we want to be in the project? and when are we going to finish this project?” APMG International HexagonPPM.com | 5 Visualizing Progress A number of methods exist to track progress, percentage Variance measurements are typically calculated in the form complete, within a project: milestones, schedule driven, of an Index, where a measurement that exceeds a given 50/50, and so on. With a decent calculation of progress, EVM threshold can signal problems worthy of attention. can turn a percentage complete into a clear picture of how • Cost Performance Index (CPI): EV/AC. If Earned Value is that status measures against what was initially planned. $90 and actuals are $100, CPI is 0.9 It provides an answer to the question, “So, is 45 percent • Schedule Performance Index (SPI): EV/PV. If Earned Value complete good?” is $110 and Planned Value is $100, SPI is 1.1 Consulting the schedule to determine work scheduled The true benefit of EVM here is that it allows the user to Planned Value (PV) and compare it to Earned Value. If EV understand the distinct relationship between cost and < PV, the project is behind schedule. If EV > PV, the project schedule to a project, allowing more informed decision is ahead of schedule. EV can be compared against actual making and, with regular project updates, allowing the costs (AC) in a similar fashion to determine whether project user to distinguish between minor, expected fluctuations costs are exceeding the budgeted amount. In the somewhat in a project and discrepancies that deserve attention. In exaggerated example below, the project is behind schedule the example above, you can see that actuals diverted from and is also accumulating higher-than-expected costs to get the predicted curve very early on, and evaluation of the CPI less done. would have identified the problem at that point. Cumulative Cost for completion by a specific date, you can determine the BAC A ct st Co l ua ed nn a Pl e lu Va ) (EV e u l Va ed n r Ea Schedule Variance Right Now Cost Variance Time Figure 1: Cost and Schedule Variance HexagonPPM.com | 6 Predicting Accurately EVM has proven to be a highly effective predictor based on past performance, so capturing this information provides a valuable tool for forecasting and serving as an early warning system throughout the project lifecycle. In fact, at 20 percent completion, EVM methods can be applied to a forecast that’s accurate within ± 10 percent of final project costs. As the illustration below demonstrates, forecasts can be built based on CPI and/or SPI to create an estimate at completion (EAC), which in turn is compared to the planned budget at completion (BAC). Better Scope Definition The U.S. Department of Defense surveyed more than 500 contractors and program managers, and more than 70 percent agreed that a major benefit of EVM methodology is Cumulative Cost more thorough planning. EAC Variance at Completion BAC Projected Delay A ct st Co l ua ed nn e lu Va Pl a ) EV e( u l a dV ne r Ea Right Now Time Figure 2: EVM Forecasting HexagonPPM.com | 7 Common EVM Misperceptions EVM is surrounded by misconceptions that hinder its compliant system imply a laborious level of detail that must adoption. While executives may be aware of the benefits be recorded and tracked to ensure an accurate measure of associated with EVM, they are relayed stories of rigid, costly, earned value. Organizations new to EVM, or with immature and unsustainable implementations that provide a false processes, would find this level of detail very burdensome. understanding of what is actually required. An EVM system relies on employees to accurately indicate Possibly the most significant misconception is the frequent conflation of EVM with the rigorous systems designed to comply with the EIA-748 standard, which is often mandated by government agencies and contractors on projects of a significant size. Interested parties assume that a particularly complex type of EVM process must be implemented by any organization and may avoid implementing EVM altogether, fearing the cost and effort needed to fulfill the level of times of productivity to measure progress. Within this data capturing struggle, many find themselves in a minefield of information, having to record data from different sources. Human error becomes a greater risk with this type of reporting. However, there are less cumbersome ways to collect data and it is not necessary to begin collecting data at a much greater level of detail if that detail does not actually provide valuable information. rigidness and the extensive tracking details prescribed Another obstacle voiced by many is the unfamiliar by EIA-748. terminology and formulas necessary to execute Earned The overhead expense – in both financial and labor resources – stemming from the implementation of an Value (EV) metrics, making it difficult to train employees and difficult to translate findings for executive consumption. EVM system is an understandable concern for any kind of All of these concerns have hindered the support project organization. Undertaking an added (and potentially very management professionals garner for the implementation costly) expense for performance measurement is often of an EVM system within their organization. However, there looked upon as an unwelcome additional cost, rather than an is a way to make EVM applicable, practical, and actionable investment leading toward cost reduction. so that the concept is not only approachable, but also of The sustainability of the EVM process has also been a cause for concern. Again, the requirements of an EIA-748 interest for executives and decision-makers within an organization, and not just practitioners of project controls. EVM is not a goal unto itself. The key selling point, instead, is delivering improved performance. HexagonPPM.com | 8 Encourage executives to want to look closer at the metrics and actionable insights. Don't talk about CPI and SPI, but instead talk about 'productivity.' Selling EVM to Executives The perceived complexity and difficulty of implementing Additional value from EVM is unlocked when an organization EVM detracts from the appreciation of its value as a is able to view EV from an enterprise or program portfolio business tool for effective decision making. The insights perspective. An organization that can roll-up EV generated at EVM generates are ideal for the executive level, but must the project level to provide broader insights at higher levels be positioned in a way that makes EVM accessible and not of detail gains the benefit of visibility into enterprise-wide something solely for the “back office” of project controllers. performance. The consolidation of all the data, measured An effective, modern EVM system provides project and tracked, and viewable from one platform, becomes information through summaries, graphics (reports and critical in providing metrics to decision-makers who need dashboards), and drilldown views to support the summarized streamlined information at an actionable level to improve information. These tools can allow senior managers to project performance not just of specific projects, but of the roll up EV across projects, whether it’s a portfolio or enterprise as a whole. Consider the value of looking at all of a division of their organization to provide insight into the contractors or sub-contractors’ work aggregated across enterprise-wide performance. all projects and rewarding the ones that are consistently high A key component of executive adoption of EVM is to performing with more work. streamline technical terminology. Instead, use descriptive Once decision-makers are convinced of the value of EVM information that delivers the point in a more approachable and supportive of the initiative, EVM can succeed within way. This approach can encourage executives to want to an organization. To reiterate, discarding unnecessary look closer at the metrics and actionable insights they can complexity and using an appropriately designed approach reveal about project execution. EVM can succeed with which fulfills the minimum level of detail and rigor needed for executive buy-in. For them, however, EVM is not a goal unto an organization is the goal. itself. The key selling point, instead, is delivering improved performance. Don’t talk about CPI and SPI, but instead talk about ‘productivity’. HexagonPPM.com | 9 Foundations of EVM EVM exists within an organization’s project management some projects may require this level of precision reporting, lifecycle, building upon a solid project controls framework it can be cumbersome and costly. Progress measurement by adding process standards and performance metrics. with this level of detail will not work for many projects. With EVM is tightly integrated into the existing project controls complex projects, sometimes there is simply too much data foundation, as it depends on vital project data as pillars to or too many different departments are involved to safely support its implementation. Before attempting to harness track measurement without error. Understandably, there the power of EVM, an organization must first evaluate its can be opposition to this process if the project is relatively readiness to deliver the following fundamental elements: simple and does not require that level of rigor. Instead, simpler methods can be used to determine Scope As mentioned above, the foundation of EVM is comparing work completed against work planned. To effectively calculate earned value for a project, an organization must clearly understand the scope of work to be done. A clear scope starts with a well-formed work breakdown structure (WBS). The challenge in developing the WBS is to find the correct level of detail to capture. Organizations can make progress, for example: • Defining rules of credit, such that a certain percent complete is marked on a task based on specific milestones achieved • Self-reporting of percent complete by contractors or subcontractors • Progress based on physical work accomplished (e.g. having laid 10 miles of piping on a 20-mile project yields 50 percent complete). the mistake of thinking that more detail is always better, but too much detail can create an unwarranted burden. Don’t track detail simply because it’s possible. When a level of detail no longer adds value to project management or decision making, it can be left off the WBS. In fact, it’s recommended that any organization implementing an EVM approach should err on the side of less detailed rather than more detailed. Actuals Measures such as cost variance and schedule variance will require actual cost data to be used for an accurate EV reading. These real-time measurements, whether they come from a commercial enterprise resource planning (ERP) system or any internal cost tracking system, are vital in measuring earned value. Budget Over Time EVM compares work completed against work planned, so the next step is creating a time-phased budget for the project, to determine when these costs will be paid. Time and budget work together to give you a benchmark that you will measure against to determine Earned Value. Effective Change Management To be truly effective, an EVM solution must integrate change management. Throughout the life of a project, there will be changes and unforeseen events. A methodology to identify, approve, and allocate funds to address these changes should be inherent within the EVMS. Changing Progress Data Similar to scope, measuring progress at too fine a level can be problematic. This is an area where the perceived overhead involved with EVM can be disconcerting. budgets within a separate system would be a waste of time and resource. Tools should support initiating, reviewing, and approving budget change requests, pulling information for distinctive contingencies; and outlining the justification required in change management. Certainly, progress can be measured by tracking all the activities of all resources assigned to all tasks applied against a project’s WBS. While HexagonPPM.com | 10 Capabilities Derived from EVM What capabilities and information should an organization be 4. Ability to track trends over time. Typically, this is striving for through EVM? The following describes five key understood to mean performance to date, but ideally this areas that EVM should be delivering: capability will extend to looking at trends over different 1. Ability to compare performance against performance baselines. One must be able to understand how our current performance differs from the original budget, the times as well. How has performance changed recently (e.g. the past month or quarter on a multi-year project) and does this show a more appropriate trend? current budget, the current forecast, etc. and importantly, Drive changes in behavior. As initially stated, one of the answer why. principles of EVM is to improve performance. As such, it 2. Ability to forecast Estimate At Complete (EAC) and Estimate To Complete (ETC). Inherent in these measures is a clear understanding of what has been spent so far and the current status of the project in question. should reveal trends or warning signs to be addressed. This information should be delivered to the individuals within the organization that can make business decisions and shape the course of a project for the better. 3. Ability to perform Scenario Impact Analysis. Your EVMS should deliver a model to answer, to what degree will performance (as measured by cost and schedule) be impacted if we experience changes in project scope, design, etc. EcoSys provides a number of specific capabilities that aid in the execution of EVM at any level of rigor. HexagonPPM.com | 11 Right-Sized EVM Beyond implementing the bare bones described above, • Create a full project performance picture. This means working toward optimized EVM involves a fair amount monitoring non-EV key performance indicators (KPIs) in of tinkering and fine tuning. Outside the constraints of conjunction with EV metrics. compliance, EVM offers a wide range of configurations • Develop EV metrics on a cross-section of data as that depend heavily on the needs of your projects and the appropriate – not just costs, but also hours or quantities. needs of your organization. Given such a range of options, Then be able to roll up EV accordingly. how do you apply the “right amount” of EVM? What is the minimum EVM before we’ve stripped out too much detail? The following elements should be achieved: • Build a solid platform for budgeting, forecasting, and change management. • Document variance analysis and justification. Reporting on trends and variances alone is insufficient. Having a central record of why variances are occurring provides a stronger tool for current and future performance improvements. • Use templates for WBS and progress measurement rules. • Standardize reports and views for periodic and cumulative trends. • Match EV terminology to the culture of an organization to make it accessible, user-friendly, and better understood. PI can instead be named “Earned/Burned” or “Productivity.” Avoid the burden of using the EIA standards when an organization has already developed its own processes and expertise. HexagonPPM.com | 12 Achieving EVM Success with Software Much of the effort associated with Earned Value Management can be mitigated through the implementation of software. An organization considering the adoption of various EVM principles should consider the following capabilities when evaluating Enterprise Projects Performance software: • Accessibility. How do users interact with the software? What kind of requirements do they need? Can they make updates from the field? Are there limitations that may cause delays in collecting accurate cost and schedule information? • Scalability. Are you confident that the solution will be as effective across the enterprise as it is for any initial “pilot” • Ease of use. What elements of the software are familiar to the end user and encourage adoption? • Built-in API’s for scheduling and accounting application integration. • Fully tailorable terminology, EV/Credit rules, and progress cycle. Will the software allow approaches beyond strict EIA-748 compliance and techniques? • The ability to provide cumulative and time phased/ periodic EV • Comprehensive reports, graphs, and performance dashboards • Robust versioning/snapshot mechanisms implementation? • Rapid deployment and implementation of cost control processes for any level of EV maturity. An effective EVM implementation can provide ideal insights into productivity and cost and schedule forecasts. HexagonPPM.com | 13 Flexible EVM with EcoSys™ EcoSys™ Enterprise Project Performance software provides a centralized hub all project and opportunity related data. EcoSys provides a solid foundation for Earned Value Management through comprehensive integration of portfolio, • Users have real-time access to Earned Value analytics, including four best-practice Independent Estimate at Complete (IEAC) calculations project, and contract data, best-practices project controls • Scalable system architecture allows large and complex and planning tools, and role-based reporting and analytics. projects to operate side by side with smaller and more While many organizations have leveraged EcoSys to predictable projects, with unique levels of detail assigned facilitate full EIA-748 compliance for large government to each. Level of detail can also be applied differently contracts, those same organizations – and many more – take within larger projects to direct scrutiny where it’s needed. advantage of the platform’s flexibility to adopt right-sized EVM for their other projects. In addition to the efficiency and communications benefits, the tool provides a number of specific capabilities that can aid in the execution of Earned Value at any level of rigor : • Users can establish various thresholds for different projects, or a different scope within the same project – monetary thresholds, percent thresholds, or a combination of the two. • Best practice progress measurement techniques can be applied to unique elements of the project – for example through the work breakdown structure – to properly determine percent complete. • Progress measurement can be imported from several different formats, or it can be entered directly in EcoSys. Progress Measurement can also be routed through a workflow for approval. • Analytical dashboards can be configured specifically for Earned Value Management, with drill-down capabilities for quick root-cause analysis. • The collaborative capabilities of the tool allow for timely and meaningful input from various key stakeholders, on topics like risk mitigation, RFIs, cost and schedule analysis, and change management, all viewable in one location. • The system routinely and reliably integrates with scheduling systems and ERP systems to pull project and WBS-level dates and actual costs. Dates and time-phased curves can also be managed directly in EcoSys. HexagonPPM.com | 14 Examples of Flexible EVM The following examples illustrate successful best-fit approaches to EVM adoption. Nuclear Power Contractor A nuclear power contractor with several projects in R&D, • Allowing the EV techniques to vary by work packages, construction, and services across North America has utilizing the concept of the right EV tracking for the right successfully implemented EVM within their organization. work package; Standardized on industry leading ERP and scheduling systems, the company desired a centralized source of • Keeping the full time-phased history of EV for a month so they were able to see how EV improved over time. project data that would provide accurate forecasts for a high profile project while providing visibility into performance for They looked at performance based on month, year, and their customers. To accomplish this, they added a project project life to highlight long-term and local trends starting controls platform that integrated with their other systems to develop. The have also integrated changed management and served as the EV reporting engine. into their current budget and forecasts. They were tracking percent complete in the scheduling The organization was able to take EV reports and reference system, which served as the source for progress them not only on baseline budget but also current budget measurement. Resource loading was also supplied from and current forecast, thus allowing them to change the the scheduling system and actual costs and commitments budgets or forecasts in real time. This gave them the were sent to the Enterprise Projects Performance system ability to analyze performance not just by work breakdown from the ERP. Approved change order and time sheet data structure but by discipline, by alternate breakdown from contractors were then integrated within the Enterprise structure of different sorts. Projects Performance hub, which became their EVM environment. Highlights of the project include: HexagonPPM.com | 15 Federal Transportation Agency Another example of how EVM was implemented within an coming out of their enterprise financial system. It was also organization was the system that was a part of the U.S. vital for the agency to check what its vendors were reporting federal transportation program. The multi-billion dollar so they could submit their Cost Performance reports program was scheduled to modernize core transportation based on standard percent completion templates from infrastructure in multiple locations across the country. their contractors. With real time data being added into the The goals for this program were: standardizing progress system, they were able reconcile what their vendors were measurement, milestone percent completion, and the ability submitting for payment with and what they were reporting in to use standard project templates in their terms of performance and progress. scheduling system. For this project, it was important to consolidate funding information, budget commitments and obligations that were HexagonPPM.com | 16 Engineering & Construction Firm A direct-hire contractor with a 40-year resumé For small projects, they create a document that outlines and construction expertise in power, oil & gas, and how work and performance will be measured. In this simpler petrochemical industries has adopted EVM tailored to the approach, the organization would track CPI and SPI as its requirements and complexity of any given project. For large key performance indicators. When performing according cost-plus or time-and-materials contracts, they utilize to plan, these metrics equal 1. With designated thresholds an EVM approach that fully complies with the 32 EIA-748 (e.g. below 0.9, signaling lower than planned productivity), guidelines. For medium projects and Firm Fixed Price (FFP) this triggers a red flag that needs to be investigated right projects, they use a risk-based and scalable EVM system away. These measures would also be used in revising the that complies with the seven principles of EVMS contained periodically updated forecast. in EIA-748, and adopt selected EIA-748 guidelines. HexagonPPM.com | 17 Measure Progress. Predict Outcomes. Improve Performance. How Much Earned Value Management Do You Need? EVM is not a one-size-fits-all concept. Every organization and processes to achieve these principals to only what must determine what the “right amount” of EVM is, to is essential. With this approach, project management fit its unique project portfolio and internal processes. professionals can elicit buy-in from executives and decision- Fundamentally, this means delivering on the central makers that EV can be easily and effectively measured within principals of EVM – measuring, forecasting, and improving their organization and that it is a necessary aspect of their project performance – while minimizing the overhead overall project management plan. ABOUT HEXAGON Hexagon is a global leader in digital solutions that create Autonomous Connected Ecosystems (ACE), states where data is connected seamlessly through the convergence of the physical world with the digital, and intelligence is built in to all processes. Hexagon’s industry-specific solutions leverage domain expertise in sensor technologies, software, and data orchestration to create smart digital realities that improve productivity and quality across manufacturing, infrastructure, safety and mobility applications. Hexagon’s PPM division empowers its clients to transform unstructured information into a smart digital asset to visualize, build, and manage structures and facilities of all complexities, ensuring safe and efficient operation throughout the entire lifecycle. Hexagon (Nasdaq Stockholm: HEXA B) has approximately 20,000 employees in 50 countries and net sales of approximately 3.8bn EUR. Learn more at hexagon.com and follow us @HexagonAB. © 2019 Hexagon AB and/or its subsidiaries and affiliates. All rights reserved. 03/19 PPM-US-0703A-ENG