tmsd 20 (1) pp. 21–41 Intellect Limited 2021 International Journal of Technology Management & Sustainable Development Volume 20 Number 1 © 2021 Intellect Ltd Article. English language. https://doi.org/10.1386/tmsd_00033_1 Received 20 March 2020; Accepted 22 March 2021 IBRAHIM OSMAN ADAM University for Development Studies MUFTAWU DZANG ALHASSAN SD Dombo University of Business and Integrated Development Studies Examining the link between information and communication technologies and the UN Sustainable Development Goals ABSTRACT KEYWORDS This study examines the empirical link between information and communication technologies (ICTs) and the Sustainable Development Goals (SDGs) in 143 countries for 2016. The adoption of the 2030 agenda of the SDGs has prompted the creation of research streams across disciplines, including the information systems discipline. Despite these, extant literature since the adoption of the SDGs has sought to highlight the importance of ICTs in achieving the 2030 milestones. Whilst many of these studies proffer the ICT–SDG linkage, there is no empirical evidence that examines this linkage. This study draws on archival data and structural equation modelling to empirically show the relationship between ICTs information and communication technologies Sustainable Development Goals human development capability approach SEM-PLS ICT4D www.intellectbooks.com 21 Ibrahim Osman Adam | Muftawu Dzang Alhassan and the SDGs, on one hand, and the mediating role of human development, on the other. Our findings show that there is a direct significant relationship between ICTs and the SDGs and that investment in ICTs will significantly accelerate the achievement of the 2030 targets of the SDGs. Further, human development plays a significant mediating role in this relationship. The policy implications are discussed. 1. INTRODUCTION Technological developments have become more complex, especially in the area of information and communication technologies (ICTs), but the question in the Information and Communication Technology for Development (ICT4D) field that remains is whether we are making a better world with ICTs (Walsham 2012: 1). Developments in ICTs are racing, and, as ICT has become more pervasive across the world and in many areas of human activity, the emphasis on the role of ICTs in development is as critical today as it was over a decade ago. Whilst the rapidly changing nature of technologies is a challenge for the ICT4D research field (Zheng et al. 2018), the relevance of ICTs in the development discourse is more important now than before. Today, access to ICTs, their adoption and diffusion have become the key drivers of global knowledgedriven economies because ICTs have become the core of economic, social and environmental spheres of many nations (Gouvea et al. 2018). Sumner and Tribe (2008) give three definitions of ‘development’ that portray different schools of thought. The first sees development as a longterm process of structural societal transformation; the second, a short- to the medium-term outcome of desirable targets; and the third, a dominant discourse of western modernity. To Zheng et al. (2018:3), these three definitions connote three connected dimensions of development seen in the context of ‘strong influence on government policies, international funding and allocation of resources that drive long-term processes of societal change, which, in turn, define and inform short to medium-term targets’. In the contemporary ICT4D discourse, human-centred development drawn from the theoretical perspectives of Amartya Sen’s capability approach (Sen 1999) is favoured. The capability approach focuses on the social dimension of development (Lehtonen 2004) and proposes that individual capabilities offer people the freedom to make choices that can help in attaining the life that they value and a reason to value (Sen 1999). From the perspective of ICT4D, the key to development is to develop these capabilities through technologies (Oxoby 2009). We, therefore, view development from the ICT4D perspective as human development propelled by technology. The role of ICTs in development has been emphasized, and many have argued that the issue of development in ICT4D should be clearer (Hatakka et al. 2016; Thapa and Sæbø 2014; Walsham and Sahay 2006). In 2015, UN member-states agreed on the Sustainable Development Goals (SDGs) (United Nations Department of Economic and Social Affairs 2015). This supersedes the Millennium Development Goals (MDGs, 2000–15), which is perceived as an important initiative that was aimed at eradicating poverty in modern history. With eight goals, the MDGs have succeeded in transforming the lives of over 1 billion people from an extreme level of poverty to a better standard of life (United Nations General Assembly 2013). The SDGs are aimed at setting an agenda to drive all forces towards tackling the 22 International Journal of Technology Management & Sustainable Development Examining the link between information and communication technologies and the UN Sustainable Development Goals world’s largest challenges, such as fighting poverty, eliminating inequalities and achieving sustainable economic growth by 2030. The SDGs are seventeen, which are further divided into 169 targets addressing economic, social and environmental aspects (United Nations Department of Economic and Social Affairs 2015). The role of ICTs in the development of countries, especially in providing innovation, efficiency and effectiveness in various sectors, is tremendous (Tjoa and Tjoa 2016). Hilty and Aebischer (2015) categorize ICT effects threefold: negative, enabling and systemic effects. The systemic effects are longterm impacts of ICTs in socioeconomic development. The SDGs are said to address the shortcomings of the MDGs and contain a broader and transformative agenda that more adequately reflects the complex challenges of the twenty-first century and the need for structural reforms in the global economy (Fukuda-Parr 2016) and are largely geared towards systemic effects. To understand clearly the role of ICT in development, there is a need for unified thinking that examines the interrelation among entities, actions and events and how these interrelationships produce outcomes (Singh et al. 2018). This is because whilst managing ICTs to ensure the most net social benefits is a complex challenge, the benefits of ICTs for SDGs can depend largely on the existence of complementary elements in today’s digital economy (Kostoska and Kocarev 2019). For instance, the basic ICT infrastructure needs to be available to ensure some level of sustainable development in our highly dynamic digitalized world. The 2030 agenda aim to achieve a better and sustainable world for all. The SDGs aim at managing the major challenges in the world by recognizing that poverty eradication will require strategies that can ensure economic growth through environmental protection and improving social needs such as health, education and gender equality. Whilst the seventeen SDGs and their related targets are designed to be monitored through some global indicators adopted for the 2030 agenda (Miola and Schiltz 2019), we argue that there is the need for empirical evidence on the role of ICTs in achieving this 2030 agenda. There is evidence on the linkage between ICTs and economic development. For instance, Evans (2019) show that ICTs have significant effects on economic development, and economic development in turn leads to investment in ICTs. Also, ICTs are recognized as playing a critical role in the sustainable development of a country, with the argument that these technologies are critical for least developing countries (LDCs). Based on this analogy, Mulamula and Amadi-Echendu (2017) posit that technology transfer positively influences sustainable development. Though extant literature since the adoption of the SDGs has sought to highlight the importance of ICTs in achieving the 2030 milestones (Azadnia and Zahedi 2018; Azadnia et al. 2017; Castro 2018; Jayaprakash and Pillai 2019; Tjoa and Tjoa 2016; Wynn and Jones 2018), many of these studies postulate the ICT–SDG linkage. The empirical evidence that examines this linkage is few and far between and ambiguous. Furthermore, human capital as a fundamental source of economic growth and technological advancement has been ignored in the discourse of the nexus between ICT development and SDGs. This article attempts to fill this gap by using partial least squares-based structural equation modelling (PLS-SEM) and data relating to 143 countries drawn from archival sources to empirically examine the effect of ICTs on the SDGs, on one hand, and the mediating role of human development on the discourse of ICTs and the SDGs, on the other. www.intellectbooks.com 23 Ibrahim Osman Adam | Muftawu Dzang Alhassan The findings will contribute to the empirical basis of the relationship between ICTs and SDGs. The article is organized as follows. The following section provides a theoretical framework concerning the role of ICTs on SDGs whilst stressing the importance of human development. This culminates in the development of the hypotheses to be investigated. Section 3 describes the PLS-SEM methodology and the data employed. Section 4 discusses the results obtained. In Section 4, the conclusions are presented pointing out the implications of the study. 2 THEORY AND HYPOTHESIS DEVELOPMENT 2.1 The capability approach The capability approach argues that development concerns the freedom of choice of individuals, be it in the personal, social, economic and political realms (Sen 1999; Sen and Nussbaum 1993). In this approach, a person has a functioning that refers to various things the person values as part of his being. This may be a matter of health, nutrition and skill and educational development conditions of individuals and the extent of their social participation in social activities. Capability in this approach means a person may have alternative combinations of functionings the person can achieve (Sen 1999). In this approach, development basically refers to how a person’s capabilities can be increased or how the person’s freedom to live a life of their choice can be increased. The functionings connote the outcome of the person’s choices, whilst the capabilities are the freedoms. According to Sen (1999), freedom plays two roles – the constitutive role and the instrumental role. The constitutive role is the capability to develop one’s potential, without being affected by circumstances beyond one’s control. In this case, development is ensuring that people are empowered against deprivations like literacy or poor health through the removal of barriers that limit their choice and opportunities. The instrumental role refers to the means of attaining development and having the freedom to pursue it if one wishes. Here, development is about people’s rights, opportunities and entitlements and how it contributes to increasing their freedoms so that they can achieve economic progress. In this article, we draw on both roles to examine how ICTs can provide capabilities in social arrangements and expand people’s capabilities through their basic freedoms to participate in activities that contribute to development. According to Sen (1999), economic growth is a very critical but not an exclusive indicator of development. There is a need to focus on human well-being and the capabilities of people. Though the deployment of ICTs, especially in developing countries, may not necessarily translate into benefits, such as efficiency and cost-effectiveness, there is evidence to show that the implementation of ICTs supports human capabilities (Qureshi 2011). Since the capability approach to development is based on the argument about ensuring improvements in the quality of life for individuals, the importance of ICTs in pushing these capabilities cannot be overemphasized. This is because ICTs can improve the broader quality of life in many ways through the freedom people enjoy. ICTs can play a critical role in improving people’s lives, especially when people are impoverished and are constrained by limited resources. ICTs can have a positive impact on the lives 24 International Journal of Technology Management & Sustainable Development Examining the link between information and communication technologies and the UN Sustainable Development Goals of people in the midst of the freedoms they have by increasing their capabilities. With ICTs, people can even expand their freedoms and embark on initiatives to improve their social and economic well-being (Walsham 2012). It may be difficult to specifically measure the effects of ICT implementations on development, and so a broad approach may be used to understand the capabilities developed due to the implementation of ICTs (Qureshi 2011). Therefore, in adopting the capability approach to study the contribution of ICTs to development, different factors that make up a person’s capabilities and affect his/her freedom to realize improvements in quality of life are necessary (Zheng 2009). This is why we view ICTs as a means to attain an improvement of human capabilities that enable people to pursue the kind of life they cherish (Qureshi 2011; Zheng 2009). This supports the view of Heeks (2008) that the poor would need to use ICTs to generate digital content and provide services that create new sources of income to improve their well-being. Several studies have used the capability approach to explain the relationship between ICTs and development (Haenssgen and Ariana 2018; Hatakka et al. 2019; Kleine 2010; Oosterlaken and van den Hoven 2011; Tshivhase et al. 2016). This study follows previous studies to appropriate the capability approach to examine the linkage between the ICTs and the SDGs. In the next sections, we develop the hypothesis that ICTs on their own or through human development can lead to the achievement of the 2030 agenda. 2.2 ICTs and human development Extant literature has sought to show the link between ICTs and human development (Castells and Himanen 2014; Iqbal et al. 2019). The empirical evidence on this is not conclusive, and the jury is still out to bridge the knowledge gap in the discourse in ICT–human development linkage (Heeks 2016). To reap the benefits of ICTs, access to ICT infrastructure alone is not enough. Inequality in ICT access and other complementary assets may lead to uneven growth across the population. So, whilst ICT access may lead to some economic benefits, some social disparities may also appear as a result (Kostoska and Kocarev 2019). Therefore, with ICT access, people will also require the requisite ICT skills and the willingness to use the ICTs for their intended and sometimes unintended purposes in order to reap the full benefits of ICTs. ICT skills can be enhanced through education and training programmes. The findings of some studies that have investigated the development effects of ICT investments (Castells and Himanen 2014; Iqbal et al. 2019) have pointed to a positive impact of ICT investment on economic development (Heeks 2010), whilst others bring to light the inconclusiveness of the findings. For instance, Asongu and Le Roux (2017: 1) posit that the ‘degree of positive responsiveness of inclusive development to ICT varies across fundamental characteristics of human development and ICT dynamics’. Not many studies have examined the impacts of ICTs globally (Datta et al. 2005). The few studies that examined the impact of ICTs on human development generally and on specific aspects such as health and education (Ngwenyama et al. 2006) have sought to examine the issue further giving credence to the claim by Bada and Madon (2006: 180) that this is ‘an opportune moment to examine new ways in which ICTs are being deployed in the process of developing human resources that will contribute to economic, social, and political progress’. This leads to the hypothesis (H1) that ICTs positively influence human development. www.intellectbooks.com 25 Ibrahim Osman Adam | Muftawu Dzang Alhassan 2.3 Human development and the SDGs There is a large body of evidence about human development as a driver of economic growth (Ayertey Odonkor et al. 2018; Musibau et al. 2019; Ogundari and Awokuse 2018; Siddiqui and Rehman 2017). In developing countries, this has resulted in so much attention on school attainment (Hanushek 2013). The importance of human development as a critical component of economic development is widely discussed. The main issue that involves human development concerns increasing the knowledge, skills and capacities of a population and, in addition, promoting well-being through economic growth. Human resource development can be attained through the development and delivery of practical and appropriate education and training for the population, providing on-the-job training, ensuring self-development, empowering citizens’ access to ICTs and improving health and nutrition. Human development can be enhanced through ICTs (Bada and Madon 2006), and through the quality of life attained through ICT implementation, the contribution of the human resource to sustainable development can be reinforced. Hence the second hypothesis (H2): human development positively influences the SDGs. 2.4 ICTs and the SDGs ICTs are key enablers of widespread change in countries across the world. As such, the potential involvement of ICTs in the advancement of the SDGs cannot be overemphasized. There are many versions of sustainable development, but the most recognized one describes sustainable development as ‘being able to meet the requirements of the current generation and does not have to consume the capability of the future generations’ (Brundtland 1987: n.pag). ICTs can play a critical role in ensuring sustainable development. Wu et al. (2018) examined the influence that ICTs can have in achieving SDGs. They emphasize that ICTs can hasten progress and even help in building knowledge societies. According to Kostoska and Kocarev (2019), there are three basic tenets in a knowledge-driven digital economy – knowledge flow, economic development and environmental sustainability. The nexus between these critical components can lay the foundation that can lead to development through quality education, research and development, innovation, wealth creation and poverty elimination (Kottemann and Boyer-Wright 2009). The adoption of the 2030 agenda for SDGs, with its seventeen goals and 169 targets, addresses the role of ICT as a critical component in promoting sustainable economic development and the SDGs. The implementation of ICTs would enable a number of applications and services geared towards sustainable economic development to abound. These range from the internet of things, the use of drones, to smart cities (Gouvea et al. 2018). This leads us to the hypothesis (H3) that ICTs positively influence the SDGs. The above hypothesized relationships lead to our conceptual model shown in Figure 1. Evidence from the literature shows that previous studies have not explored all these relationships in a global context. Hence our study offers a unique contribution to the body of knowledge on ICT, human development and the SDGs. 3. RESEARCH METHODOLOGY Based on the model shown in Figure 1, the study gathered data from secondary sources. The methodological process involved PLS-SEM. This was used to assess both the measurement and structural models (Hair et al. 2016). The 26 International Journal of Technology Management & Sustainable Development Examining the link between information and communication technologies and the UN Sustainable Development Goals Figure 1: Conceptual model showing the linkage between ICTs, human development and the SDGs. advantage of using SEM is that it allows the researcher to assess the measurement model by showing the relationship between the constructs and measures as well as between the path model to test the theoretical relationships (Freeze and Raschke 2007). Based on this, the use of SEM-PLS in this study allows for the testing of relational models based on a theoretical grounding of the constructs as shown in the previous section. In addition, SEM defines constructs and the direction of causality of the measures. This helps in avoiding inappropriate conclusions about the relationships among the various constructs. 4. DESCRIPTION OF DATA 4.1. Data sources This study relied on data obtained from several archival sources for 2016: the International Telecommunications Union for the ICT data (ITU 2017), the World Bank (World Development Indicators) for human development (World Bank 2016) and the United Nations Sustainable Solutions Network (Sustainable Development Report) for the SDG index (Sachs et al. 2016). Data were collected for 143 countries. The variables used were consolidated from these reports, and only data for those countries that were covered in all reports were considered. The common data points were compared across all reports, and this resulted in an analysis of 143 countries (See Appendix). Indicators that had missing data of less than 5% of their data were ‘mean-replaced’ (Hair et al. 2016). Data from these sources have been used in previous IS and ICT4D research (Alderete 2017; Bankole et al. 2015; Diaz-Sarachaga et al. 2018). The ITU is a specialized UN agency that has the most reliable source of data for the ICT sector, whilst the World Bank group collects statistical profiles for all countries globally in a well-organized database, usually presented in different dimensions, one of which is the Human Development Index. The study relied on data from these different sources because the data was not readily available in one source. As a result, gathering data from all these sources into a homogenous database for this study was a challenge. The SDG index, a complement to the official SDG indicators and the Sustainable Development Report, uses www.intellectbooks.com 27 Ibrahim Osman Adam | Muftawu Dzang Alhassan publicly available data published by official data providers (World Bank, ILO) and other organizations. 4.2. Constructs, variables and measures Based on our research model shown in Figure 1, three latent variables (constructs) are considered in this study: (1) ICT access, (2) human development and (3) sustainable development. ICT development was measured by ICT access and use both based on ICT development indicators (ITU 2017) and comprises fixed telephone subscriptions per hundred inhabitants, the percentage of households with computers, the percentage of individuals using the internet, households with internet access and fixed or wired broadband subscriptions per hundred inhabitants. Human development was measured by the percentage of adult literacy, the gross enrolment ratio, expected years of schooling and the mean years of schooling. These measure the skills and literacy as well as human abilities of the populations (World Bank 2016). Sustainable development was measured by the SDG index. The SDG index assesses where each country stands with regard to achieving the SDGs in terms of the best and worst performers. There are 33 indicators included in the SDG index, with between one to twelve variables per goal (Sachs et al. 2016). 5. DATA ANALYSIS AND RESULTS 5.1. Assessment of the measurement model To assess the measurement model, we tested for reliability and validity before assessing the structural model. The PLS-SEM using Adanco (Henseler 2017) was used to assess the research model. The assessment included that for reliability, convergent validity and discriminant validity (Hulland 1999; Nunnally 1978). Not all the indicators loaded significantly on their corresponding constructs (Gefen and Straub 2005). Using the cutoff point of 0.708 (Hair et al. 2019), the indicators (mobile cellular subscriptions and international internet bandwidth) that were below the threshold were deleted and the algorithm was rerun. The remaining indicator met the threshold as shown in Figure 2. This showed that each indicator was a good measure of its latent construct. In assessing for reliability, both the composite reliability and the Cronbach alpha coefficients must be equal to or greater than 0.7 (Fornell and Larcker 1981; Nunnally 1978) if the constructs are reflective. In Table 1, all the values satisfy the reliability criteria since the composite reliability and Cronbach alpha coefficients of the individual constructs are greater than 0.7. This means that the measures and the constructs have a significant amount of variance. Cronbach’s alpha is a less precise measure of reliability and produces lower values than composite reliability because the items are unweighted and so ρA is usually used as an alternative measure of construct reliability (Dijkstra and Henseler 2015). ρA also exceeded a minimum of 0.7. Convergent validity was used to measure the extent to which the construct explains the variance of its items. It is the average variance extracted (AVEs) and measures all the items on each construct. The threshold is 0.50, and AVEs higher than the threshold show that the construct explains 50% or more of the variance of its items. In Table 2, all the AVEs are above 0.5 (Fornell and Larcker 1981; Hair et al. 2019). 28 International Journal of Technology Management & Sustainable Development Figure 2: Results from PLS analysis. Examining the link between information and communication technologies and the UN Sustainable Development Goals www.intellectbooks.com 29 Ibrahim Osman Adam | Muftawu Dzang Alhassan To assess discriminant validity, cross-loading was used. In Table 3, the loadings of each indicator exceed the cross-loadings. For example, fixed tel subs/100 loads high on its corresponding construct ICTs (0.8959), but much lower on constructs human development (0.7675) and SDGs (0.8070). Therefore, the usage of cross-loadings shows that discriminant validity has been established. Henseler et al. (2015) introduced a newer approach called heterotrait-monotrait ratio of correlations (HTMT), which is based on the Dijkstra-Henseler's rho (ρA) Jöreskog's rho (ρc) Cronbach’s alpha ICTs Construct 0.9667 0.9729 0.9651 Human development 0.9450 0.9585 0.9421 SDGs 1.0000 1.0000 Table 1: Construct reliability. Construct Average variance extracted ICTs 0.8778 Human development 0.8525 SDGs 1.0000 Table 2: Convergent validity. Indicator ICTs Human development SDGs SDGI 0.9040 0.9296 1.0000 Fixed tel subs/100 0.8959 0.7675 0.8070 %HH with comp 0.9554 0.7885 0.8262 %HH with internet access 0.9532 0.7772 0.8164 % ind using the internet 0.9399 0.8750 0.9117 Fixed (wired) broadband subs/100 0.9390 0.8038 0.8648 Adult literacy (%) 0.6961 0.8836 0.8173 Gross enrolment ratio (%) 0.8001 0.9390 0.8450 Expected years of schooling 0.8477 0.9536 0.8851 Mean years of schooling 0.8172 0.9155 0.8831 Table 3: Cross-loadings. Construct ICTs Human development ICTs Human development 0.8962 SDGs 0.9185 0.9573 Table 4: HTMT. 30 International Journal of Technology Management & Sustainable Development SDGs Examining the link between information and communication technologies and the UN Sustainable Development Goals multitrait-multimethod matrix. They argue that traditional approaches are inadequate in detecting discriminant validity compared to the HTMT criterion. This study also used the HTMT, which is considered sensitive and specific in sensing discriminant validity (Ab Hamid et al. 2017). The results from a bootstrap procedure in Table 4 show the HTMT ratios less than 1, and this indicates that the model passed the test of discriminant validity. 5.2. Analysis of the structural model The path coefficients and R2 were used to assess the structural model. From Figure 2 and Table 5, the R2 for human development and SDGs were 0.737 and 0.907, respectively. R2 must be between 0 and 1. When it is at the higher end, it shows higher levels of predictive accuracy. Finally, to test the hypotheses for significance, a bootstrapping was run with 4,999 resamples to obtain the t-values in Adanco 2.0.1 using a two-tailed t-distribution to obtain the paths’ significance levels. The results are shown in Tables 6 and 7 for the direct and indirect effects. Using a two-tailed t-test with a 5% significance level, the path coefficient is said to be significant given a t-statistic greater than 1.96. However, the critical t-value is 1.65 with a significance level of 10%, and 2.58 for a significance level of 1% (all two-tailed) (Wong 2019). Construct Coefficient of determination (R2) Adjusted R2 Human development 0.7367 0.7348 SDGs 0.9069 0.9056 Table 5: R2. Standard bootstrap results Original coefficient Mean value ICTs -> human development 0.8583 0.8594 0.0186 46.1754 Supported 0.8091 0.8208 0.8939 0.9033 ICTs -> SDGs 0.4031 0.4034 0.0507 7.9488 Supported 0.2752 0.3054 0.5037 0.5352 Human development -> SDGs 0.5836 0.5833 0.0503 11.6106 Supported 0.4485 0.4799 0.6770 0.7040 Effect Standard error t-value Percentile bootstrap quantiles Inference 0.5% 2.5% 97.5% 99.5% Table 6: Direct effects inference. Standard bootstrap results Effect ICTs -> SDGs Percentile bootstrap quantiles Original coefficient Mean value Standard error t-value Inference 0.5% 2.5% 97.5% 99.5% 0.5009 0.5012 0.0434 11.5434 Supported 0.3871 0.4141 0.5837 0.6098 Table 7: Indirect effects inference. www.intellectbooks.com 31 Ibrahim Osman Adam | Muftawu Dzang Alhassan 6. DISCUSSION OF FINDINGS From our model and the results of the hypotheses presented in Table 6, it can be shown that H1, H2 and H3 are supported. The indirect effects of ICTs through human development were also found to be significant as shown in Table 7. In addition, R2 values shown in Table 5 indicate that, whilst ICTs explain 73.7% of the variance in human development, ICTs and human development together explain 90.7% of the variance of SDGs. The findings in relation to the individual hypotheses are discussed in the subsequent paragraphs. Concerning our hypothesis that ICT development positively influences human development, the results confirm the existence of a positive relationship. ICT’s effects on development have largely been studied from the standpoint of how they affect economic growth (Avgerou 2003, 2010; De La Hoz-Rosales et al. 2019; Palvia et al. 2018; Sein and Harindranath 2004). ICTs can provide more capabilities than just monetary ones, and through these capabilities, people’s standard of living can be improved. ICTs can improve human development through quality education and improved training programmes, the impact of ICT on the quality of life and through the creation of awareness of practices that hitherto was a hindrance to enjoying a quality human life. This confirms the use of the capability approach to explain the social dimensions of development where ICT adoption and use can improve the living conditions of people (De La Hoz-Rosales et al. 2019; Lwoga and Sangeda 2019). Though the discourse on the linkage of ICTs is debatable (Lwoga and Sangeda 2019), several studies, such as Hatakka et al. (2019), have found the relationship between ICT and development using the capability approach to contribute to expanding capabilities. ICTs are resources - the use of which must be assessed based on their potential to expand the capabilities and functionings of people that can eventually lead to an improvement in the lifestyles they want. Whilst the initial benefit of using ICTs accrues to the individual, the larger society in which the individual lives will be the biggest beneficiary. Therefore, access to and use of ICTs can support the development of social and human capital (Hatakka et al. 2019). For instance, there is evidence of ICTs improving health systems and agricultural supply chains (Johnston et al. 2015), having a positive impact of mobile phone use on socio-economic lives in rural Nigeria (Baro and Endouware 2013) and in other countries such as rural China (Soriano 2007), Columbia (Parkinson and Lauzon 2008) and so on. Through ICT access and use, people can have choices in accessing different kinds of livelihood styles. Based on the above, we emphasize our finding that ICT access and use present people with the opportunity to expand their capacity and improve their quality of life. Generally, human development embraces sustainable development (Griffin and McKinley 1994). This is because the purpose of development should be to enlarge human capabilities. Given the overwhelming evidence of human development as an engine of economic growth (Ayertey Odonkor et al. 2018; Musibau et al. 2019; Ogundari and Awokuse 2018; Siddiqui and Rehman 2017), the findings confirm the hypothesis that human development positively influences sustainable development. When human development is enhanced through ICTs (Bada and Madon 2006), the quality of life can be improved and thereby continuously contribute to sustainable development in the cycle of human existence. 32 International Journal of Technology Management & Sustainable Development Examining the link between information and communication technologies and the UN Sustainable Development Goals On whether ICTs positively influence sustainable development, the hypothesis was supported. ICTs play a critical role in development generally (Lwoga and Sangeda 2019) and, based on our finding, are critical in ensuring sustainable development. In examining the effect of ICTs on the SDGs, Wu et al. (2018) posit that ICTs can accelerate the achievement of having knowledge societies, and the development of knowledge societies can propel sustainable development. For instance, ICTs through application and services, such as the internet of things that allow for the management and control of connected devices in relation to the environment, the use of robots and drones for environmental surveillance and smart grids and cities, can positively impact sustainable development. 7. CONCLUSIONS, LIMITATIONS AND FUTURE RESEARCH The main aim of this study was to show evidence of the relationship between ICT development, human development and sustainable development. To do this, we relied on the capability approach as the theoretical foundation and PLS-SEM as the statistical analysis method. Several findings emerged from the study. Our first conclusion is that, through the capability approach, the study sheds light on how ICTs can improve human development by providing several capabilities for people to live the lives they desire. This it does through a confirmation of the hypothesis that ICT as a resource can expand the capacity of human development. Second, we conclude that continued expansion of the capacity of the human resource through ICTs can translate into sustainable development. This is because the nature of human resource in itself is to sustain its self and so a positive propelling force can only gear it towards achieving more sustainability. We posit that human resource development significantly mediates the relationship between ICT development and sustainable development. Finally, we conclude that ICT development can also lead directly to sustainable development. Overall, ICT access and use can positively affect the achievement of the SDGs, and with ICTs, the lives of people will be far better and the achievement of the SDGs will be a reality. The findings of the study have implications for practice and policy and can be used as a tool by policy-makers globally to reinforce the uptake of initiatives that support the access and use of ICTs for the poor. This is because ICTs can lift people out of poverty in a sustainable way. The study relied on secondary data drawn from different sources, which meant the data indices were formulated and the data were collated by external reporting agencies. We could not rely on primary data to ensure better control over the definition of the study’s variables because it was not feasible for the researchers to undertake such a large-scale global data collection exercise. These, to some extent, limit the study. Furthermore, the study used data only from the countries with commonly available data from all the sources that were considered. Not all countries in the world were included because data were not available for some. Future studies may consider to cover more countries or extend this study by introducing other variables. www.intellectbooks.com 33 Ibrahim Osman Adam | Muftawu Dzang Alhassan APPENDIX: LIST OF COUNTRIES CONSIDERED FOR THE STUDY Afghanistan Denmark Kyrgyz Republic Albania Dominican Republic Lao PDR Algeria Ecuador Latvia Angola Egypt, Arab Rep. Lebanon Argentina El Salvador Lesotho Armenia Estonia Liberia Australia Ethiopia Luxembourg Austria Finland Madagascar Azerbaijan France Malawi Bangladesh Gabon Malaysia Belarus Gambia, The Mali Belgium Georgia Malta Benin Germany Mauritania Bhutan Ghana Mauritius Bolivia Greece Mexico Bosnia and Herzegovina Guatemala Moldova Botswana Guinea Mongolia Brazil Guyana Montenegro Bulgaria Haiti Morocco Burkina Faso Honduras Mozambique Burundi Hungary Myanmar Cabo Verde Iceland Namibia Cambodia India Nepal Cameroon Indonesia Netherlands Canada Iran, Islamic Rep. New Zealand Chad Iraq Nicaragua Chile Ireland Nigeria China Israel Norway Colombia Italy Oman Congo, Dem. Rep. Jamaica Pakistan Congo, Rep. Japan Panama Costa Rica Jordan Paraguay Cote d’Ivoire Kazakhstan Peru Croatia Kenya Philippines Cyprus Korea, Rep. Poland Czech Republic Kuwait Portugal (continued) 34 International Journal of Technology Management & Sustainable Development Examining the link between information and communication technologies and the UN Sustainable Development Goals Qatar Spain Uganda Romania Sri Lanka Ukraine Russian Federation Suriname United Arab Emirates Rwanda Swaziland United Kingdom Saudi Arabia Sweden United States Senegal Switzerland Uruguay Serbia Tajikistan Venezuela, RB Sierra Leone Tanzania Vietnam Singapore Thailand Yemen, Rep. Slovak Republic Trinidad and Tobago Zambia Slovenia Tunisia Zimbabwe South Africa Turkey REFERENCES Ab Hamid, M., Sami, W. and Sidek, M. M. (2017), ‘Discriminant validity assessment: Use of Fornell & Larcker criterion versus HTMT criterion’, First International Conference on Applied & Industrial Mathematics and Statistics 2017, Pahang, 8–10 August. Alderete, M. V. 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Zheng, Y., Hatakka, M., Sahay, S. and Andersson, A. (2018), ‘Conceptualizing development in information and communication technology for development (ICT4D)’, Information Technology for Development, 24:1, pp. 1–14. SUGGESTED CITATION Adam, Ibrahim Osman and Dzang Alhassan, Muftawu (2021), ‘Examining the link between information and communication technologies and the UN Sustainable Development Goals’, International Journal of Technology Management & Sustainable Development, 20:1, pp. 21–41, https://doi. org/10.1386/tmsd_00033_1 CONTRIBUTOR DETAILS Ibrahim Osman Adam is a senior lecturer in information systems at the University for Development of Studies. His research interests are in digital technologies in business and innovation as well as the use of PLS-SEM and NCA to understand the nexuses in the ICT4D value chain (ICT readiness, access, use, impact). He holds a Ph.D. in information systems from the University of Ghana Business School. He holds a double masters degree; an MSc in Development Management from the London School of Economics and Political Science (LSE) (UK), and an MSc in Applied Informatics from the Henley Business School, University of Reading (UK). He has a first-class bachelor’s degree in business administration (accounting option) from the University of Ghana. He is a Chartered Accountant and a member of the Institute of Chartered Accountants (Ghana). Prior to joining academia, he worked as a Monitoring and Evaluation Officer in the NGO sector. He has provided consultancy services for a number of small businesses through the Skills Development Fund Ghana. Presently, he is head of the Accounting Department at the School of Business. He teaches management information systems, accounting information systems and computer applications in management both at the undergraduate and postgraduate levels. Contact: University for Development Studies, School of Business and Law, P.O. Box 36, Wa, Upper West Region, Ghana. E-mail: ioadam@uds.edu.gh https://orcid.org/0000-0001-7742-7473 Muftawu Dzang Alhassan holds an MPhil in management information systems from the University of Ghana Business School. He also holds a bachelor’s degree in commerce with a major in accounting from the University for Development Studies, Ghana. Muftawu is a senior research assistant at the SD Dombo University for Business and Integrated Business Studies, Wa, Ghana. He is currently a GEM Ph.D. scholar at the University of Stellenbosch Business School. His research interest includes: digital 40 International Journal of Technology Management & Sustainable Development Examining the link between information and communication technologies and the UN Sustainable Development Goals resilience, financial technologies, e-commerce, the sharing economy and ICT4D. Contact: P.O. Box 36, Wa, Upper West Region, Ghana. E-mail: mdalhassan@ubids.edu.gh https://orcid.org/0000-0001-5305-6874 Ibrahim Osman Adam and Muftawu Dzang Alhassan have asserted their right under the Copyright, Designs and Patents Act, 1988, to be identified as the authors of this work in the format that was submitted to Intellect Ltd. www.intellectbooks.com 41