Thought Leadership Report Lucky’s FOOD to GO Lucky Ann Angara Submitted by: Cabig, Adrianne Paule Castro, Faith Marie King, Linel Eril Santos, Russel Froilan Serafines, Henajane Tripon, Kurt Cyril Viesca, Wesley Submitted to: Mr. Leonardo F. Cada Jr. MGT1101 – Sec 12 November 12, 2021 1 Table of Contents Overview/ Name of the Business ............................................................................................................ 3 A. About the Business ....................................................................................................................... 3 B. Lucky’s FOOD to GO’s Vision and Mission ................................................................................ 3 Company Address and Contact Details ................................................................................................ 3 Date of Virtual or Online Interview ...................................................................................................... 3 Resume of Person Interviewed............................................................................................................... 4 Questionnaire Template ......................................................................................................................... 4 Transcript of the Interview .................................................................................................................... 5 Photo Documentation ........................................................................................................................... 10 Individual Reflection Paper/Personal Plan......................................................................................... 11 References .............................................................................................................................................. 18 Acknowledgment ................................................................................................................................... 18 Appendix/Appendices ............................................................................................................................. 19 2 Overview/ Name of the Business A. About the Business Lucky’s FOOD to GO is a small chicken wings restaurant that serves and delivers HOT, DELICIOUS, and SAUCY pan-fried wings. The owner of the business is Lucky Ann Angara. It is a new restaurant that started in March of 2021. B. Form of Business It is a sole proprietorship business that belongs to the foodservice industry that aims to satisfy the customers' wants. C. Business Tarket Market The business target market is anyone within the area that loves chicken wings, particularly the students. D. Lucky’s FOOD to GO’s Vision and Mission Vision Lucky’s FOOD to GO is dedicated to offer a high-quality food and service to the people while also taking care of the employees with dedication and perfection. Mission To establish a place where a customer will be happy because the happiness of the customers is our top goal. Company Address and Contact Details Lucky’s FOOD to GO is located at Barangay Batican, Infanta, Quezon Province. They can be reached using their cellphone number 0975180338 or with their telephone number 788-8871. They also have a Facebook page with the name of Lucky’s FOOD to GO and an Instagram account with the username luckysfoodtogo. Date of Virtual or Online Interview The Online Interview was conducted on November 3, 2021, at 3:00 pm via Zoom Meeting. 3 Resume of Person Interviewed In this section, the name, position, contact details, role, responsibilities of the business and skills of Ms. Angara in the business are indicated. Name: Lucky Ann Angara Position in the Business: Owner Contact Details: Cellphone No. 09475180338 Telephone No. 788-8871 Role and authority in business: Manager Responsibilities in the business: Plans the goals and objectives of the business as well as guiding the employees. Competency and skills as a leader in business: Good leaders are successful at pulling people together to achieve a common objective by motivating others. Employs interpersonal skills to understand what motivates people and how to utilize that knowledge to enhance the productivity. Questionnaire Template Provided below are the ten questions that the interviewers asked to Ms. Angara. 1. What are the driving forces that pushed you to establish your own business? 2. One thing I enjoy most of my business is: 3. What challenges have you overcome so far in your entrepreneurial journey? (How did you resolve it?) 4. In hiring your employees, what characteristics do you usually consider? 5. Do you organize team building among your employees? 6. How do you handle the problems that concern your employees? 7. In a scale of 1-10, how would you rate your relationship with your employees? 8. What advises can you give to business owners that will help them establish a good relationship with their employees? 9. If you are given a chance to change your business, what business would it be? And why? 10. For the last question, what advice would you like to give to someone who is planning to start a business? 4 Transcript of the Interview In this section, the transcript of the interview is provided. Despite the busy schedule of Ms. Angara, she finds time to accommodate the interviewers. Provided are the script of the group and ten questions that the group asked. Faith Castro: Good afternoon, Ms. Angara! We are the students from Far Eastern University. We are here to interview you for our Final Requirement in Leadership and Decision Making. Before we start, we would like to thank you for agreeing to be interviewed today. Thank you for giving us time to ask you some questions despite your busy schedule. Thank you for also answering the document we provided to you for your business and your resume. We prepared ten questions for you to answer today. So, we will start asking you questions and feel free to answer it. Adrianne Cabig: For our first question, what are the driving forces that pushed you to establish your own business? Ms. Angara: The first one is time freedom. I wanted to have a flexible time. The freedom to do work whenever I want to. I wanted to do everything on my own and be free of the burden of having to follow certain rules by a higher person. The second one is autonomy. I love how entrepreneurs become independent. I want to make my own decisions in doing or creating something for the business. I want to be in charge of my own and in charge in building my own business. The last one is fame and admiration. I want to be admired. I want to transform my business and create changes in the industry. I want to become the head of a well-known business that will be recognized by other people. I want to create something that I can pass to my family. I want to not only make them proud of me but also hand them something that will help them in the future. Wesley Viesca: That is right, Ms. Angara. Some of us really wants to have a flexible time and freedom to do our work on our own time. For the next question, please fill up the following sentence: one thing I enjoy most of my business is? Ms. Angara: One thing I enjoy most of my business is that I am always excited and motivated by winning; whether that be winning over a new or loyal customer or being recognized for a job well done. 5 Henajane Serafines: That was a great answer! It is really overwhelming for a business to have new and loyal customers. Any business will love it. For the third question, what challenges have you overcome so far in your entrepreneurial journey? How did you resolve it? Lucky Ann Angara: The most challenging thing that I have overcome is that it's easy for me to lose focus and start doubting my mission as an entrepreneur. I resolved it by thinking that whenever I feel like I’m discouraged, I don't give in. I go back to my roots and re-think (or re-analyze) why I started the business in the first place. Kurt Tripon: That is really a good thing to do. To always think why you started the business to help you to be motivated and help you to not give up. For the next question, in hiring your employees, what characteristics do you usually consider? Ms. Angara: In hiring employees, I want people who has the potential to stay in my business, passionate, using their skills into action and someone who gives credit to others. Russel Santos: In a business it is also crucial to have an employee that is loyal and passionate. Every entrepreneur really seeks for that kind of people. For our fifth question, do you organize team building among your employees? Ms. Angara: Sadly, not yet. Eril King: For the next question, how do you handle the problems that concern your employees? Ms. Angara: I pay a great deal of attention to my emotions and how it can influence me. I try so hard to keep calm and not do some action that I know I will regret. I also try to keep in mind that having negative emotions will create a lot more conflict. When I am already calm, I will try to talk to my employees and tell them what concern I have with them. Telling them what is wrong and what concerns them will make me understand them more and move forward from the problem. Henajane Serafines: I agree with you, Ms. Angara. To have a positive relationship with your employees you should first control your emotions before talking with them to avoid making things 6 much worst. Speaking of relationship with employees, in a scale of 1-10, how would you rate your relationship with your employees? Ms. Angara: A perfect 10. Adrianne Cabig: Wow! You really have a good relationship with your employees. Since you have a perfect 10 rate for your relationship with your employees, what advises can you give to business owners that will help them establish a good relationship with their employees? Ms. Angara: It is important to set up meetings at least once a week or month to talk with the employees, talk to them openly and make them comfortable, be friendly and when there’s a problem that concerns them, talk to them right away to solve the conflict. Russel Santos: That is a great advice. I would surely remember that advises in case I would establish a business. For the next question, if you are given a chance to change your business, what business would it be? And why? Ms. Angara: Advertising because that is my partner's dream. Wesley Viesca: For the last question, what advice would you like to give to someone who is planning to start a business? Ms. Angara: Have a solid business plan. Planning plays a crucial role in any business success. A business plan is a good place to start defining your skills and weaknesses, what you offer, how it’s unique and how you plan on growing your offering. What’s more, try to prepare yourself mentally and practically for anything that could go wrong and how you would deal with it. Faith Castro: That is a wonderful answer, Ms. Angara. A person that wants to start a business should have a solid business plan. So that is it, thank you for answering all our ten questions and giving us your time today. 7 Kurt Tripon: Thank you, Ms. Angara, for taking the time to meet with us today. It was fascinating to learn more about the corporate world and your personal experiences in it. By the way, can we borrow a little bit more of your time for a photo opportunity? Adrianne Cabig: Thank you for this opportunity! Wesley Viesca: Thank you, Ms. Angara! Russel Santos: Thank you! Eril King: Thank you, Ma’am! Henajane Serafines: Thank you for giving us your time today! Ms. Angara: It’s okay. Thank you also for interviewing me. If you have anything that you still need for your final requirement just tell me. Faith Castro: We will try to email or message you if we still need anything. Once again, thank you for giving us your time today and for answering our questions. Have a nice day! Provided below are the questions of the interviewers and the answers of Ms. Angara from the interview last November 3, 2021. 1. What are the driving forces that pushed you to establish your own business? • Time freedom: I wanted to have a flexible time. The freedom to do work whenever I want to. I wanted to do everything on my own and be free of the burden of having to follow certain rules by a higher person. • Autonomy: I love how entrepreneurs become independent. I want to make my own decisions in doing or creating something for the business. I want to be in charge of my own and in charge in building my own business. • Fame and admiration: I want to be admired. I want to transform my business and create changes in the industry. I want to become the head of a well-known business that will be recognized by other people. I want to create something that I can pass to my 8 family. I want to not only make them proud of me but also hand them something that will help them in the future. 2. One thing I enjoy most of my business is: I am excited and motivated by winning; whether that be winning over a new or loyal customer or being recognized for a job well done. 3. What challenges have you overcome so far in your entrepreneurial journey? (How did you resolve it?) It's easy to lose focus and start doubting your mission as an entrepreneur. Anytime you feel like you're discouraged, don't give in. Go back to your roots and re-think (or reanalyze) why you started the business in the first place. 4. In hiring your employees, what characteristics do you usually consider? • Has the potential to stay in the business. • Passionate. • Using their skills into action. • Giving Credit to Others. 5. Do you organize team building among your employees? NOT YET. 6. How do you handle the problems that concern your employees? I pay a great deal of attention to my emotions and how it can influence me. I try so hard to keep calm and not do some action that I know I will regret. I also try to keep in mind that having negative emotions will create a lot more conflict. When I am already calm, I will try to talk to my employees and tell them what concern I have with them. Telling them what is wrong and what concerns them will make me understand them more and move forward from the problem. 7. In a scale of 1-10, how would you rate your relationship with your employees? A perfect 10. 9 8. What advises can you give to business owners that will help them establish a good relationship with their employees? • Set up meetings at least once a week or month to talk with the employees. • Talk to them openly and make them comfortable. • Be friendly. • When there’s a problem that concerns them, talk to them right away to solve the conflict. 9. If you are given a chance to change your business, what business would it be? And why? Advertising because that is my partner's dream. 10. For the last question, what advice would you like to give to someone who is planning to start a business? Have a solid business plan. Planning plays a crucial role in any business success. A business plan is a good place to start defining your skills and weaknesses, what you offer, how it’s unique and how you plan on growing your offering. What’s more, try to prepare yourself mentally and practically for anything that could go wrong and how you would deal with it. Photo Documentation Photo was exactly taken around November 3, 2021, at 3:00pm. 10 Individual Reflection Paper/Personal Plan Each member’s individual reflection paper is indicated and compiled in this section. It highlights each one’s experience, reactions and feedback pertaining to the interactive communication with Ms. Angara. Cabig, Adrianne Paule Ever since the pandemic started, a lot has changed. Face-to-face classes were suspended, and online classes came in. There are a lot of barriers that affect communication between teachers and students and with our fellow students as well. Nonetheless, it did not stop us from doing group work and having an effective collaboration with other people despite the fact that we still have not met each other in person. The interview with Ms. Lucky Ann Angara went well and I can say that she is a good boss to her employees. The atmosphere was light and not awkward at all. I would like to highlight three (3) key takeaways from the interview with her that had me thinking and made me realize things I needed to. First, emotions play a crucial role in maintaining good relationships with other people. We all have our own baggage, and it is important to acknowledge other people’s emotions too. It is not all about us. At some point, we need to accept that we also have our own share of mistakes. Relationships are one of the things that needs to be nurtured and protected. Through this relationship, may it be with your employees or colleagues, you are able to have a light working environment and be able to produce a more satisfactory output. A good relationship with the employee is reflected in how you serve your customers, and no doubt, Ms. Angara does have a good relationship with her employees because of the satisfied customers that left feedback on their social media accounts. Good business can also be achieved through good relationships. Second, being an entrepreneur may seem exciting, but they also have their struggle. Just like students, they also lose focus and motivation. It is all up to us how we are going to handle it. If we lose interest, go back to where we started and think of the reason again why we chose this. We all have our doubts, may it be an entrepreneur or student or just simply being a person, and it is important to not dwell on it. Keep on believing in ourselves and our capabilities, who knows, we may be as successful as Ms. Angara in the future. Third and last, planning is important in a business. It is not made out of pure need for money, out of talent, or out of just the want to have a business, it is a combination. It needs planning, a good plan. In starting a business, we need to assess everything – from financial to physical capabilities. It needs deep thinking and analyzing before finally 11 deciding to start, just like what Ms. Angara did before becoming a successful leader and entrepreneur. Preparing ourselves for the things that we might encounter in starting or managing the business because running a business is like a roller coaster ride. Overall, I learned that being successful in business and as a leader takes time and a lot of effort, we may lose motivation but look back at where we started and why we started then keep going. It was hard to find a leader, especially that we are in the middle of a pandemic. Also, people who are managing a business are busy, they may manage their time, but business is still something they can just ignore. We are more than grateful that she allowed us to interview her despite her busy schedule. We had a smooth collaboration with her and a good cooperation from the group. The interview process was not that complicated though it seems not that formal because of the setup but we still managed to make it happen successfully. Overall, our group did an excellent job, and we have good teamwork. Everyone contributed and cooperated. Leadership and teamwork are related to each other. An effective leader can help foster teamwork on their team. Henry Ford, who founded Ford Motor Company, shared his secret to achieve teamwork, “If there is any one secret of success, it lies in the ability to get the other person’s point of view and see things from that person’s angle as well as from my own.” Understanding and communication are essential to maintaining a good relationship and being successful. Castro, Faith Marie Despite the pandemic and limited resources, we had the time to successfully execute the interview with Ms. Angara. My reflection essay contains my experience, insights and feedback regarding our interview with Ms. Angara, an owner of a chicken wings restaurant. The interview was conducted on November 3, 2021, it is a day where the group and Ms. Angara had a vacant time. I anticipate some tension when we begin the interview because aside from meeting Ms. Angara for the first time, I am not very close with my teammates. To my surprise, everything went smoothly. The awkwardness that I felt at the start of the interview immediately went away when we started. I was comfortable with everyone. We are very formal from the beginning of the interview up until the end. We also have some moments wherein we laugh and smile with each other while doing the interview. It was a great experience. 12 ` I liked the driving forces that pushed Ms. Angara to start her business. I loved how she described that she wanted to start a business because she is the one that makes the decision, and it gives her a flexible time. It is an advantage if you are the one that decides for the business. You will know what benefits your business and what will be possible harm for your business. Aside from that, no one will dictate or stop you in what you want for your business. Deciding for a business will also make you independent. And if your decision has an unfavorable outcome, it will teach you to work harder and come up with a different alternative. It is also beneficial for entrepreneurs to have flexible time. They have their decision to take extra hours in thinking of some new things for the business or just chill for a second and unwind. It makes them appreciate everything in life and what it can offer. I also liked that Ms. Angara has a great relationship with her employees. Having a great relationship with your employees benefits your business. If you treat your employees, they will be happy to serve you, and they will be loyal to you. Employees will also get motivated to work harder for the business. Also, having a good relationship with them will have lesser conflicts in the workplace. It will provide employers and employees with a healthy relationship with each other. It is also crucial to control your emotions if you encounter a problem with our employees. An employer should be calm when they talk to their employees about any matter that concerns them. Controlling your own emotion will make you professional. In resolving conflicts, employers should also say it to the employees as soon as possible to address the concern and have a solution for it. Having this kind of mindset will make the workplace light and friendly. But in my own opinion, there still should be a gap between an employer and an employee. They should still have respect for each other and still, know who has the authority. Overall, that is everything that I observed, experienced, and learned from the interview. It was a fantastic experience to participate in this type of activity because I learned a lot. I will conclude my reflection paper with the quote that says “Don’t sit down and wait for the opportunities to come. Get up and make them”. It means that aside from waiting for things to happen, we should get up, work, and make a good opportunity for ourselves. 13 King, Linel Eril E. Businesses have success stories and failure stories. Opening a Business takes a lot of courage, passion, risks, and responsibilities that you will carry along the journey. Successful Businesses have many inspirations and clever ideas while failure businesses have many lessons. People such as Ms. Lucky Angara brought us lessons and tips to be successful. The interview with Ms. Lucky Angara brought us knowledge, experience, and insights into the risks and responsibilities of opening a business. Ms. Angara's Interview hit me hard when despite being in the middle of the crisis, she continued to push through and was able to keep her business stable. Before the pandemic, I have a business where I sell thrift clothes and sell them on social media but the pandemic came and I completely stopped and did not ever want to continue again. I was blown away because some people like Ms. Angara never stopped to continue their business. She expresses her ideas on how to reduce the possibility of encountering bad lucks that could bring down a business. She also expresses the crucial steps in starting an important business. Ms. Angara's response to the interview said that you must have qualities such as Passion, Flexibility, and Independence. These qualities are the most important items to be a successful businessman. She explained her standard in choosing an employee. She considers hiring an employee that has the potential to stay in business, is passionate, resilient, and humble enough to not take all the credits all by itself. As an owner, keep in mind to be empathetic to your employees. So be better to ask the employees' concerns and try not to create a negative impact because it will create more conflict. Altogether, I learned so much that it was a great experience to be involved in this kind of activity. A successful company can be achieved with the risks that entrepreneurs are willing to take on behalf of the company. It will take an appropriate amount of teamwork, cooperation, and motivation to complete a group task. Santos, Russel Froilan Prior to being an accountancy student, my knowledge and understanding on the business field was quite limited. I'd heard countless business success stories, but I'd never really understood what it takes to handle such high level of responsibilities that leads the business owners to succeed. Business is a tough job that has been recognized every time. Management, teamwork, patience, mental power, and work effectiveness are all required in a firm. Thanks to the interview we 14 conducted with Ms. Angara, I was able to gain lessons that could help me along my business course journey. Through the whole interview with Ms. Angara, I could feel that she is a nice person. Talking with her was not an issue as well as a hindrance in this kind of setup, thus the interview went smoothly. Here are some of the aspects I look up with her leadership. The firmness of her mind and aspiration, as we all know, handling a business is not an easy task to do, many people have lost their battle in this journey and what I liked about what Ms. Angara said is to never think again of the reason why we started doing this. This is not only applicable for business, but in anything we do. Remembering our passion would give us thoughts heavier than the doubts of why we should not continue. Having a good relationship with the employees also made a great impact to the success of her business, treating them good increases productivity as they can perform their work smoothly as it gives a soothing atmosphere to the workplace due to the comfortable feeling. It is just like our life, being with a good company of friends having that someone whom we can lean on, being in the right environment will make our lives easier as we feel that we could breathe lightly because of the influence they bring. And for the last part, I would like to focus on her advice to aspiring entrepreneurs, I admire her thoughts of saying that planning is the most crucial step in business, which can be applied to aspects of life, having an irrational or unthought plan could lead to failure of all process, and she knows it very well. A well-thought plan paired with great management would lead to success, knowing your skills and not invalidating your weakness will make you think of what you need to improve. To sum it all, when entering a business, one must be prepared to face all the challenges. The amount of effort and time it will consume is not a joke, but if done properly, all the hardships will pay off. This was such an amazing opportunity to talk with Ms. Angara as I can feel that what she said came from all of her experiences that I might use some day. Serafines, Henajane Despite the current situation we are in, our group successfully find a successful business leader namely, Ms. Lucky Angara. Interviewing her is very light and smooth. Even before the interview, contacting her through Messenger reflected that she can established a good relationship to others. She is very approachable and kind. We are very grateful that regardless of her busy schedule, she allowed us to interview her. 15 From the start, I was wondering on how the interview will go. Good thing is that my groupmates is not awkward at all, and Ms. Lucky Angara also radiates a light-hearted mood. Throughout the interview, Ms. Angara answer our questions carefully and easily. It also seems that her answers are really from the bottom of her heart. There are two things that I admired on how she runs her business. The first one is how she appreciates simple things. When we asked her what is the one thing that she enjoy the most, she immediately answers winning. Winning in the sense of having a new customer or simply by appreciating her job. It makes me realize that it is important to appreciate little things, especially when it was a result of your hard work. And the second one is how she values her relationship with other people may it be professional relationship or her relationship with her partner. She gives importance on having a good relationship with her employees by being understanding and having a constant communication to resolve issues and to have a more comfortable working environment. Moreover, the way she considers what her partner wants if she will be given a chance to change her business industry. It makes me realize that having a good connection with other people helps you to grow more and to live in a more comfortable life. In conclusion, having a successful business can be achieved on the amount of risk the entrepreneur is ready to take for the business. The amount of effort, time, and responsibilities an individual is willing to sacrifice to achieve goals. It is also similar in doing a group task. Finishing a group task needed the right amount of teamwork, cooperation, and willingness. Tripon, Kurt Cyril Nowadays, many people are trying to open up different businesses and take a risk for them to have some source of income. Being an accounting student, it is inevitable not to be hooked on business-related topics and not curious about them. I have been curious many times about different things in the business field. Upon being curious, I tried to find answers to my questions and learned different things. I learned that entrepreneurs are actually very optimistic and ready to take a risk in order to make their business greater than expected. In addition, I also learned that people in the business field have different perspectives, ideas, and opinions on everything. Just like Ms. Angara, an owner of a small chicken wings restaurant with whom we spoke. In the interview we conducted with her, I learned many things, such as her reasons for starting up her own business and as well her strategy in doing it. Some of the reasons that push her to establish her own business are time freedom, and autonomy. Having control of your own time 16 at work and being your own boss is actually ideal for everyone. However, given the benefit of being an owner of a business, there is also a counterpart on it, and that is taking all of the risks. Luckily, during our conversation with Ms. Angara, she shared with us how to reduce the possibility of encountering those issues and discussed one of the crucial steps in starting a business, which is having a plan, because a business plan allows you to identify your strengths and weaknesses, which can help the business succeed. By playing your strength right, you will be able to have a better chance of achieving your objective, and being aware of your weaknesses or limitations will reduce the chance of encountering a conflict while establishing and operating the business. In addition, a business plan will help you to keep track of your goals. Thinking of what she says, I realize that there is no guarantee that you will succeed in the business field, and the chance of accomplishing your goal is up to you; it is up to how smart, hard, and wise you work and the commitment you give into it. I also realize that planning is not just important in business but also important in whatever we are trying to achieve in our life, that if we prepare and work hard on something, we will surely see the fruit of our efforts in the long run. In addition, I also learned that giving attention to your emotions needs to be done and treating your employee right is the best thing to do because having negative emotions will just make the situation much worse between you and your employees. Another thing that I admire about Ms. Angara is her perseverance because she was once discouraged and lost focus. Still, she goes back on track by rethinking and remembering why she started the business. All in all, being an entrepreneur is not easy for you to survive in the business field; you should have the courage to take a risk, be prepared, be wise, and more importantly, put your passion and commitment into what you are doing. Viesca Jr., Wesley L. Since we are in an online class set up and our group haven’t met with each other face to face, I thought that communication in our group would be hard because it might be awkward and we are still basically strangers to each other. But I stand corrected, it was easy cooperating because everyone in our group was so active and everyone was able to communicate with each other so well that we were able to finish most of the work ahead of schedule. During the interview with Ms. Angara, all I felt was inspiration and admiration for her. Because since the start of this pandemic I was thinking of opening up a business myself I even had a business plan already, but I was so afraid failure that I wasn’t able to start the business. That is 17 why I always look up to entrepreneurs, I admire their bravery and their risk taking amidst the pandemic. I was envious of Ms. Angara’s driving forces especially the time freedom and autonomy because life would be so much easier if I also had that. I love how she rated her relationship with her employees as “A perfect 10” This proves to show that she is promoting a healthy workplace environment. It also implies that she’s thinking ahead because having a good relationship with your employees inspires and lessens problems that occurs in the future. Good relations are a form of strength to your business. I also realized that business is not only about making money, but entrepreneurs also have their fair share of troubles. Motivation is a crucial part of having a business, because It’s the one that makes us move to solve problems and making the business grow. Ms. Angara provided the best advice for loss of motivation; she is right because the strongest motivation you have is the motivation when you first started. All in all, I learned a lot of things from Ms. Angara and I had a lot of fun with my groupmates while doing activity. Being a good leader is a talent but when you lack this skill you can make up for time and effort to learn. References Angshuman. (2019, August 14). 7 Benefits of Having Strong Employee Relations in your Organisation. Vantage Circle HR Blog. https://blog.vantagecircle.com/strong-employeerelations/ Teamwork Quotes to Push Your Team to Inspire Teamwork. (2019, September 4). ProofHub. https://www.proofhub.com/articles/teamwork-quotes Pettit, M. (2019, October 30). Time Freedom: How to Achieve Time Freedom - Lucemi Consulting. Lucemi Consulting: Strategic Business Coaching. https://lucemiconsulting.co.uk/timefreedom/#:~:text=Achieving%20time%20freedom%20makes%20you Acknowledgment Special thanks to Ms. Lucky Ann Angara, the owner of Lucky’s FOOD to GO for accepting to be interviewed by the interviewers despite the pandemic and her busy schedule. The group would also like to thank Prof. Leonardo F. Cada Jr. for assisting and providing the group the needed documents and format for the Final Requirement. 18 Appendix/Appendices LDM – Approval Form that was signed by Prof. Lonardo F. Cada on October 28, 2021 5:28pm Leadership and Decision-Making Approval Form Group Member Names: Adrianne Paule Cabig Section: Sec12 Date: October 28, 2021 Faith Marie Castro Linel Eril King Russel Froilan Santos Henajane Serafines Kurt Cyril Tripon Wesley Viesca Jr. Leader Names 1. Lucky Ann Angara Position Organization/Business Lucky’s food to go (Restaurant) Owner Submitted by: Faith Marie A. Castro Approved by: (SGD) Prof. Leonardo F. Cada, Jr. 19
