Executive management for innovation in waste treatment engineering company Introduction This paper presents the results of the waste management research in a selected engineering company RIBE Slovakia, k. s., Nitra factory. Within of its manufacturing programme, the mentioned factory uses wide range of the manufacturing technologies (cutting operations, metal cold-forming, thread rolling, metal surface finishing, automatic sorting, metrology, assembly), with the aim to produce the final products – connecting components (fasteners) delivered to many industrial fields (agricultural machinery manufacturers, car industry, etc.). There were obtained data characterizing production technologies and the range of manufactured products. Within the Slovak Republic, the engineering production significantly contributes to increasing of the gross domestic product. Considering the development of the engineering production in the Slovak Republic, an attention will be paid also to the impacts of industrial engineering production on environment. It is especially important, because the industrial engineering production leads to production of various kinds of waste with a negative impact on the environment. According to Paulová (2009), in order to reduce industrial waste production, attention must be paid to the product quality. The product quality depends on quality of manufacturing process. Butner et al. (2008) state that individual manufacturing companies should focus on timely investment in implementation of environmentally friendly technologies. Innovation is required for this purpose. The innovation process has a considerable rate of failure, from 40% to 80%, depending on the experts consulted. This paper developed a quality management approach, to help Executive Management Teams to handle the innovation process in a better way, based on the problem-solving procedure and the application of quality tools and techniques. It includes three major phases: ‘External Environment Investigation’, ‘Strategic Decision Making’, ‘Innovation Project Execution’, and a series of steps are arranged to span across the approach in each phase. The key attention is paid to the classification of waste produced by engineering production and to waste management within the company. Within the research, there were obtained data characterizing the time course of production of various waste types and these data were evaluated by means of statistical method using STATGRAPHICS. Based on the application of SWOT analysis, there is objectively assessed the waste management in the company in terms of strengths and weaknesses, as well as determination of the opportunities and potential threats. Results obtained by the SWOT analysis application have allowed to come to conclusion that the company RIBE Slovakia, k. s., Nitra factory has well organized waste management system. The fact that the waste management system is incorporated into the company management system can be considered as an advantage. Management functions Planning Aims The automobile industry contains within it many operations that often, by themselves, constitute complete businesses. For example, many automobile manufacturers have their own stamping, casting, metal finishing, and electropla ting divisions, and a large number of smaller enterprises centre around the cas ting or forming, finishing and electroplating, anodizing, or painting of parts, such as bumpers, door handles, grills and moldings. Wastewater from this industry is one of the major sources of heavy metals, cya nide, oil & grease, organic and inorganic pollutants which contribute greatly to the pollution load of receiving water bodies and it is particulary import ant for stream pollution. The main objective of this study is the introduction of new processes for the management of wastewater discharged from this industrial complex. Strategies Following steps will be carried out to introduce the innovation Determination of strategic approach Business model will be used as strategic approach. The business model of this company can be described as articulating three interrelated value creating activities First, we have a public service mission to organize a cocreation of value (Lusch et al., 2008; Ramirez 1999) between authorities who are legally responsible to manage waste and those in need of getting rid of waste while also protecting public health and the environment for future generations. • Second, they have developed processing activities that not only organize the disposal of waste in a safe, economically efficient and environmentally sustainable way, but also transform as much waste as possible into materials and/or products with a potential economic and environmental value. Third, we organize marketing activities that invent ways to insert the output of their processing activities into the circuit. of production and consumption, thereby realizing the economic value potential of this output Understanding the market The second step in the strategy choice cascade is defining the right playing field, as in, the market are operating in and the customer segment we are offering value for. It will be important to determine the size of customers for the environment friendly innovation in this company. To be able to innovate and to respond to the customers’ needs, the company should listen and understand what its customers really want and remove the rest. To be able to do that, knowing what happens in the market is essential. However, because competitive needs are individual and often very specific, a strategy that worked for another player in your field shouldn’t be copied but learned from. Although defining their playing field is important, their unique value proposition is what will make or break their innovation strategy. Assess and Develop Your Core Capabilities When assessing their set of capabilities that need to be in place, it is important to consider the following: Culture Behaviors Values Knowledge Skills The staff must have internal skills and knowledge to be able to build the innovation. The ability to connect and develop these capabilities is key to innovation. Establishment of innovation techniques After acquiring the required skill set and staff, the company will introduce the following waste treatment process. The waste will treated by alkaline chlorination. The destruction of cyanide will be obtained in two steps. First, cyanide will be changed to cyanate (NaCNO) at pH 8.5-9 or more to enhance the reaction. This reaction will require 3 0 minutes for 100% completion. This is usually followed by chlorination at pH around 8.5 to convert the cya nate to nitrogen and carbon dioxide gases. This reaction will require one hour and half to be completed. Complete destruction of cyanate will be carr ied out by careful reduction of the pH-value of previous samples in Step (1) to pH 6.5 in presence of chlorine. The time required for this reaction was only half hr. Treatment of final effluent from this company will be carried out as Wastewater from the end-of-pipe line of the whole industrial complex will be sub jected to two treatment techniques namely, chemical coagulation-sedimentation and biological treatment. Chemical coagulation-sedimentation at its optimum operating conditions using lime, and alum will be carried out using Jar test pro cedures . Leading The executive officer of the company, for the sake of innovation, will have to take a hard look at the company’s structure and culture and decide if those are helping or hurting the mission. He will be lead the company by following the steps given below: 1. Open the lines of communication. This means speaking to your employees rather than at them or over their heads. The leader will take the time to open the floor to input from those impacted by your decisions. He or she will create convenient, safe ways for employees to voice concerns and raise valid objections to workplace issues. 2. Create a team to serve as your eyes and ears. The executive officer fear is ingrained in many people, and that means that many employees are going to clam up when he enters the room. It is important to turn to coworkers and friendly managers or supervisors with ideas rather than dropping them in your inbox directly. 3. Stay open to all ideas, even if they threaten the status quo. It’s one thing to talk about encouraging new ideas and innovation, and quite another to actually do it. If an employee questions the effectiveness of the way things currently operate in your company, the leader can’t simply say “That’s just the way things are.” It may be, but it may not have to be. Does a certain policy inhibit efficiency or change? Are certain power structures crushing creativity? What if an idea demands radical change that is uncomfortable in the short term but revolutionary to your profitability in the future? It can happen, so stay open. 4. Look your critical eye in the mirror. Even the innovative CEO must evaluate employee performance and make criticisms at times, but leader should also turn that critical inspection on their own performance. It is important for executives to Understand their natural leadership style, and push themself to create strengths out of their weaknesses. Just as their employees learn from failure, recognize their own failures and use them as growth opportunities. SWOT analysis Using the data on amount and classification of the waste generation provided by RIGeneral motorscompany, an analysis for certain time period (2010–2015) was performed. The data necessary for analysis of an operation of waste management system were provided by environmental management unit of General motor company. Total breakdown of dangerous waste production during monitored period no. type of waste amount of waste, kg year 2010 year 2011 year 2012 year 2013 year 2014 year 2015 1 used printer cartridges 20 – – 50 – – 2 acidic bating liquors – – – 940 – 130 3 alkali bating liquors 3200 2260 3270 1170 1200 210 4 sludge from phosphating treatment – – – 340 – 220 5 cutting emulsions 36190 43950 38740 35660 54380 45600 6 non-chlorate mineral lubricating oils 13740 12040 7840 7860 5390 – 7 other solvents and solvent mixtures 140 60 160 120 130 90 10 50 90 30 30 – packs with rests of dangerous materials 8 9 cleaning rag absorbents 6490 8990 9240 10150 10990 14730 10 rejected equipment containing dangerous parts 30 150 20 10 – – 11 rejected chemicals 830 1990 – 870 670 – 12 lead batteries 40 – 130 10 740 – 13 sludge with dangerous substances from other industrial water treatment processes 3730 5190 5390 4210 4850 4080 74680 64880 61420 78380 65060 – – total ANOVA Table variability Sum of squares degrees of freedom mean squares testing characteristics P-value a: name of waste 0.134478 2 0.0672389 0.98 0.4075 B: year 1.15698 5 0.231396 3.38 0.0477 residual 0.683856 10 0.0683856 total 1.97531 17 Analysis of company performance It was proposed that there are three latent variables in the model Fig 2. We used five manifested indicators to measure the leading factor. It was operationalised using five indicators: perceived level of culture of adopting worldclass practices (ex: JIT, Six Sigma, Supplier Management, Total Productive Maintenance); perceived level of benchmarking one practices and standards against the best competitors; frequency of company’s visit to admired companies to learn new ideas and approach; degree of striving to obtain national quality awards; and level of a sound quality management system to ensure the quality of products. Next, planning, as the second latent construct was measured by five related items. The third latent variable is company performance, which is split into two measures: financial soundness, and profit. Due to the difficulty in gathering absolute data on firms’ performance, the indicators used are what the respondents perceived of their company’s profit performance and financial soundness.. In summing up the research model, it was proposed that a higher degree of transformational leadership style will lead to higher company performance. Since planning had become a strategic tool for managing change and competitiveness, planning was hypothesised as the mediating variable, which would indirectly affect the company performance. We advanced our hypotheses in the following relational terms: H1: Higher degree of transformational leadership mediated by planning has a positive structural effect on company performance. Through H1, we could test the direct effect of transformational leadership to the company performance and the indirect effect of best practices management to the company performance. In all, the total effect of transformational leadership could be summed up. We would also test the goodness of fit of the overall model. H0: The overall hypotheses model has a good fit. Methodology We conducted a cross-sectional mail survey by distributing 600 sets of questionnaires to the CEOs of companies listed in the in different regions of this organization. The survey yielded 97 responses, giving the response rate of almost 15%. In terms of informants, more than 60% of the respondent hold managerial positions and above. The mean of their tenure with their companies is 8.34 and a median value of 7 years with standard deviation 6.79. The companies’ mean of years in business is 25 years with the median value of 17 years and standard deviation 25 years. The mean, median and standard deviation of the number of full time employees are 2317, 418, and 5565 respectively. The test for reliability for each indicator to its respected construct results in a Cronbach alpha of more than 0.70. The complete result of the reliability test is available upon request from the authors. A LISREL model is used to confirm the structural relationship among factors. The structural equation modelling is comparatively better than other multivariate analysis techniques, such as multiple regression analysis, because it calculates errors of measurement in its analysis. Moreover, it is able to do simultaneous modeling and analyse the relationship among the latent variables. Several programs, such as LISREL by Joreskog & Sorbom (1989), EQS by Bentler (1985) or AMOS by Arbuckle & Wothke (1989) could be used. However, in this study, we employed the AMOS version 3.6 to analyse the data. Results The alternative hypothesis was supported. The prime results of structural analyses confirmed our hypothesis that best practices mediated the relationship between transformational leadership and firm performance. The model had a good of fit with a Chi square value of 57.72 with 47 degrees of freedom and a p-value 0.136, which is considered acceptable. We strongly believe that best practice management as a mediating variable will strongly enhance the company performance. As for the planning construct, all indicators or variables posit a beta coefficient of 0.70 or higher. Both indicators of company performance give a strong beta coefficient (0.870 and 0.901). we found that the transformational type of leaders will give more impact to the company performance if best planning takes place. Analysis of company’s procedures against best practice This relationship was studied by considering leading: transformational leadership style as independent factor. On the other hand, company policies (work conduct policy, attendance and time off policies) as dependent. An employee conduct policy establishes the duties and responsibilities each employee must adhere to as a condition of employment. Conduct policies are in place as a guideline for appropriate employee behavior, and they outline things such as proper dress code, workplace safety procedures, harassment policies and policies regarding computer and Internet usage. Such policies also outline the procedures employers may utilize to discipline inappropriate behavior, including warnings or employee termination. Companies are increasingly paying attention to bullying behavior as a serious issue and beginning to adopt policies in this area as well. Anti-bullying policies focus on repeated hostile behaviors, identify reporting mechanisms and describe the consequences for employees who engage in persistent bullying behavior. Attendance policies set rules and guidelines surrounding employee adherence to work schedules. Attendance policies define how employees may schedule time off or notify superiors of an absence or late arrival. This policy also sets forth the consequences for failing to adhere to a schedule. For example, employers may allow only a certain number of absences within a specified time frame. The attendance policy discusses the disciplinary action employees face if they miss more days than the company allows. The policies were measured by estimating the employer’s performance in each type of policy. Hypothesis There is significant relationship between transformational leadership and employee performance for work conduct policy There is significant relationship between transformational leadership and employee performance for attendance and time off policies. Descriptive correlation method was used in this research. Then the relation between dependent variable and independent variable was examined and predict through correlation tests. Sample size of 200 members was used. Data collection instruments included two questionnaires: 1 1 - The Leadership Style questionnaires: This questionnaire was composed of 38 questions that were related to transformational leadership affecting the policies with respect to point view of subordinates - Employee performance Questionnaire: This questionnaire was composed of 40 questions that were related to transformational leadership affecting the policies with respect to point view of executive officers. the Cronbach's Alpha was used. Cronbach's Alpha test results showed that the validity of the questionnaire was 0/777 that indicates the high validity of the questionnaire. Hypothesis There is significant relationship between transformational leadership and employee performance for work conduct policy Comparison of the transformational leadership and employee performance for work conduct policy Variables Number Average Standard deviation correlation coefficient Level of significance (p) employee performance 277 81/72 0/169 0/783* 0/002 transformational 277 12/54 0/295 leadership it can be concluded that this relationship is significantly positive. The more leaders use transformational leadership style in their leadership, the more work conduct is increased. Comparison of the transformational leadership and employee performance for attendance and time off policies Hypothesis There is significant relationship between transformational leadership and employee performance for attendance and time off policies. Variables Number Average Standard deviation correlation coefficient Level of significance (p) employee performance 277 81/72 9/36 -0/460* 0/007 laissez-faire leadership 277 8/71 1/78 it can be concluded that this relationship is significantly negative. The transformational leadership style greatly reduces the attendance and time off policies. Recommendations According to the findings, the following suggestions are offered: 1-Due to the impact of transformational leadership on policies, it is suggested that managers use a strategy to employ it in the organization. 2- It is suggested that managers to be trained to use this styles of leadership and along with the increasing need for new skills and competencies of leadership as a result of changes in community, leadership training program is more important than ever. On the other hand, studies have shown that training can lead to the strengthening of transformational leadership. So, organizations should pay special attention to issues of education. 3-Since the planning and supervision is the action of performance, it is suggested to managers that to proceed organizational purposes have a careful and calculated planning. Strengths Within the frame of this cooperation, the selected company has perfectly organized documentation of environmental policy emphasizing the issues of waste management and packing. The measures to be implemented in case of accident, such as waste management programme, identification sheets of dangerous waste, are prepared and documents necessary for decision making process of state administration are provided regularly. It can be clearly stated that operation of waste management system in the selected company respects current legislation, including following legal documents: – Rates for calculation of fees to be paid to the Recycling Fund, List of products, materials and equipment which are subject of fees to be paid to the Recycling Fund Execution of certain requirements of the Waste Act; Waste Repositories; Extended responsibility of manufacturers of reserved products and handling with reserved flows of the waste; revises and lists the programme documents of waste management system, defines measures for prevention of waste production, defines rights and obligations of legal entities and natural persons related to prevention of waste production, determines the terms of handling with waste and it defines precisely the extended responsibility of manufacturers. The strength of the company includes also the fact that there is overall opinion in the company that an ability to satisfy the needs of the clients is not realized only by production or service provision, but also by active interest in overall reproduction cycle of products.The product quality will include all factors leading to the required results. It relates to the following attributes: – quality of product (tangible product); – quality of service (intangible product); – quality of processes and sources (machines and equipment, information, working environment); – quality of management system. In order to prove its interest in client and demonstrate a high quality in field of manufacturing of connecting products, Weaknesses Resulting from detailed analysis of waste management conditions in selected engineering company, we can state that overall company waste management system has no weaknesses in general. However, the company was not doing the treatment of cyanide ions. Therefore, an innovative method was introduced. Opportunities Due to its capabilities, arrangement, control method and overall focus of activity, the waste management system in the engineering General Motors provides possibility to cope with increasing amount of waste resulting from expansion of the engineering production in this company while preserving the product assortment. It can lead to decrease in intervals between waste transports and this issue should be solved by organizational measures. Threats Certain threats to the waste management system in the engineering company can be caused by quick change in assortment of materials used for manufacturing of new product kinds, change or extension of the manufacturing technologies, utilization of new types of cooling or lubricating oils etc. Taking into account the above considerations, it should be emphasized that the selected company is a consolidated company with stabilized park of manufacturing technologies. Based on these facts and considering given conditions, it can be claimed that it is not probable that the waste management system of the selected company would be jeopardized by certain external factors. Conclusion The technologies of engineering industry provide not only manufacturing of the engineering products. Its technologies have significant impact on the environment. The increase in the industrial production has a dominant impact on the environment. These impacts can not be neglected, since these technologies have direct impact on the environment where the humans live and work. Based on formulated objectives, our research is oriented on observation of impacts of engineering production on the waste production, focusing on waste management system in the selected engineering company General Motors. This company can be considered as up-to-date engineering company, focused on manufacturing of metal products, metal processing, pressing, cutting and rolling of metals, milling operation, turning operation and other metal processing works. However, an innovation is necessary for the treatment of cyanide ions. The results of our research confirmed the significance of efficient waste production reduction, because the waste production influences the company economic development. Challenge The company can face challenges of economical nature while implementing it. COMPETENCIES and ELEMENTS OF COMPETENCies We have encountered competency: Comprehensive, theory based understanding of the underpinning natural and physical sciences and the engineering fundamentals applicable to the engineering discipline. We have to chemistry for the treatment of water released from the firm. 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