group Body model 2008MY Sportage [KM] NUMBER 068 DATE July 2010 Technical Service Bulletin Kia Motors Logo 4/C - Medium COMBINED TSB / SERVICE ACTION: SUN VISOR PIVOT ARM REPLACEMENT (sa 040) SUBJECT: This bulletin provides information relating to some Sportage (KM) vehicles built from June 12, 2007 to December 27, 2007. Sun visors on some Sportage (KM) vehicles may hang down due to loose fitting sun visor pivot arms. To correct this condition, replace both right and left sun visor pivot arms with new improved assemblies. To improve customer satisfaction, Kia is requesting the completion of this Service Action on all affected 2008MY Sportage (KM) vehicles. For vehicles not on Affected Vehicles List, but with a customer concern; perform the following procedure outlined in this bulletin and submit a warranty claim per “customer concern” (Standard TSB) claim information on page 5. Installing new sun visor pivot arm assembly. * NOTICE A Service Action is a repair program without customer notification that is performed during the warranty period. Any dealer request to perform this repair outside the warranty period will require DPSM approval. Repair status for a VIN is provided on WebDCS (Service>Warranty Coverage> Warranty Coverage Inquiry>Campaign Information). Not Completed Recall/Service Action reports are available on WebDCS (Consumer Affairs>Not Completed Recall Recall VIN>Select Report). The issue number is SA040. File Under: <Body> Circulate To: X General Manager X Service Advisor(s) X Technician(s) X Service Manager X Parts Manager X Body Shop Manager X Fleet Repair Page 2 of 5 subject: COMBINED TSB / SERVICE ACTION: SUN VISOR PIVOT ARM REPLACEMENT (sa040) Service Procedure: 1. Remove the sun visor pivot arm mounting screw cover as indicated by arrow. 2. Remove the two (2) sun visor pivot arm mounting screws as indicated by arrows. 3. Rotate the pivot arm holder until it is placed perpendicular to the sun visor as shown in the photo. The contact surface of the holder must face upwards. * NOTICE Sun visor with protective plastic cover that is shown in the photo is for demonstrative purposes. This Service Procedure is for replacing sun visor pivot arms only, and not the sun visor. TSB: BOD 068 Sportage (KM) July 2010 Page 3 of 5 subject: COMBINED TSB / SERVICE ACTION: SUN VISOR PIVOT ARM REPLACEMENT (sa040) 4. Fully extend the pivot arm as shown in the photo. 5. Rotate the pivot arm holder by 90 degrees in the opposite direction of the vanity mirror and then completely pull the pivot arm out of the sun visor. 6. Insert new pivot arm assembly into the sun visor pivot arm hole, and then rotate the pivot arm holder until it is positioned perpendicular to the sun visor. * NOTICE Left and right-side replacement Sun visor pivot arms come in one package under a single part number. TSB: BOD 068 Sportage (KM) July 2010 Page 4 of 5 subject: COMBINED TSB / SERVICE ACTION: SUN VISOR PIVOT ARM REPLACEMENT (sa040) 7.Push the pivot arm all the way into the hole until it clicks into place. 8. Check that the pivot arm is completely inserted by rotating the pivot arm holder. If you can feel moderate resistance, the installation is correct. 9. Reinstall the sun visor assembly in the reverse order of removal. 10. Repeat the above procedure on the opposite side. TSB: BOD 068 Sportage (KM) July 2010 Page 5 of 5 COMBINED TSB / SERVICE ACTION: SUN VISOR PIVOT ARM REPLACEMENT (sa040) subject: affected vehicle production range: Model Production Date Range Sportage (KM) 2008MY June 12, 2007 to December 27, 2007 required parts: Part Name Sun visor pivot arms Part Number Color 82205 1F600EZQQK (L/R pivot arms) Beige 82205 1F600LXQQK (L/R pivot arms) Gray service action warranty claim information: These vehicles are listed on the “Not Completed Report”. Claim Type Causal P/N Qty. V 85202 1F090LX 0 N C Code Code N86 C11 Repair Description Labor Op Code Time Replacement P/N Qty. (SA040) Sun visor pivot arm replace (Both) 100021R0 0.3 M/H See Above Parts List 1 Note: Only one Labor Op can be claimed. STANDARD WARRANTY CLAIM INFORMATION: Used this information only to file a warranty claim for vehicles for which: 1. 2. 3. A customer complains of the same concern. The VIN does not appear on the Affected Vehicles List for Service Action SA040. The vehicle model year and production date range are as identified in this bulletin. Claim Type Causal P/N Qty. W 85202 1F090LX 0 N C Code Code N86 C11 Repair Description Labor Op Code Time Replacement P/N Qty. (BOD068) Sun visor pivot arm replace (Both) 82205F00 0.3 M/H See Above Parts List 1 Note: Only one Labor Op. Code can be claimed. * NOTICE VIN Inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference SA040 when accessing the WebDCS system. TSB: BOD 068 Sportage (KM) July 2010
