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ENHANCING MANAGERIAL
EFFECTIVENESS
INTRODUCTION
IMPORTANCE OF ENHANCING MANAGERIAL
EFFECTIVENESS
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"What needs to be done?“
"What is right for the enterprise?“
Developing action plans.
Taking responsibility for decisions.
Taking responsibility for communicating.
Focus on opportunities vs problems.
Conducting productive meetings.
Think & Say "we" rather than "I”.
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What is an Organisation?
Open System View of Organisation
Inputs:
Material
Capital
Human
People
Technology
Structure
Outputs :
Products
Services
Task
Managerial Effectiveness Framework
…bring to play
Self
Skills
Characteristi
cs
Self-monitoring
Stress Mgmt
Time Mgmt
Tech. Skills +
Personality
Perception
Values +
Interperson
al
Communicate
Team Mgmt
Dec. making,
Conflict Mgmt
Leading +
Organizational
Organizati
onal Goals
See Others
Value Others
Trust
Dependence +
Environment/ Change
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Effective Managers
Understand/
Explanation
Prediction
Influence/
Control
Approaches to Effective Management
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A Field of Inquiry
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Is based on systematic approach
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Focus on behaviour within the organisation
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Humanistic and Positive
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Ongoing Process
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Represents constant interaction between structure and
process variables
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Dependent variable
Variables that you want to predict /explain that is affected by
some other factors (what organizational behavior
researchers try to understand).
y
x
Contingency variables: "It Depends!!!"
Situational factors that make the main relationship
between two variables change---e.g., the
relationship may hold for one condition but not
another.
In Case 1
x
In Case 2
x
May be related to
May NOT be related to
y
y
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Roles of Managers
A role is a set of behaviours associated with a
particular job.
Mintzberg’s Managerial Roles (a)
Interpersonal
roles
Source: Adapted from Henry Mintzberg, “Managerial Work: Analysis from Observation,”
Management Science, 18 (October 1971): B97-B110.
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Mintzberg’s Managerial Roles (b)
Source: Adapted from Henry Mintzberg, “Managerial Work: Analysis from Observation,”
Management Science, 18 (October 1971): B97-B110.
Mintzberg’s Managerial Roles (c)
Source: Adapted from Henry Mintzberg, “Managerial Work: Analysis from Observation,”
Management Science, 18 (October 1971): B97-B110.
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Challenges and Opportunities
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