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Types of competency mapping

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Types of Competency
There are many competencies that have been identified over the years, and these
are divided into six types. Below are the basic definitions and examples of each
Competency.
Examples of the Six Types of Competencies
As mentioned, there are six types of competencies. An individual can acquire
more than just one type of competency, because all these types can be utilized
independently, or altogether. Furthermore, some competencies that belong to
one type may also be classified in another type. Below is a list of the common
examples for each type.
The Six Types of Competencies
1. Management Competency– This refers to a set of competencies that are
applicable only to supervisory and managerial positions or roles, that are
more commonly task-oriented.
Management Competencies

Judgment– Thinks and makes decisions based on perception, experience,
wisdom, knowledge, and analysis.

Relationship Building– Interacts with others with respect and
cooperation, and in a way that is mutually beneficial to both parties.

Results Orientation– Determines the best possible means to achieve a
solution or outcome.

Stress Tolerance– Handles stress and difficult situations calmly and
professionally; and helps others to deal with it in the same manner.

Verbal Communication– Verbally expresses ideas and information to others
effectively.
2. General Competencies– This refers to general competencies specific to an
organization. It is the way the organization and its members work.
Excellent Customer Service– Meets and exceeds customers’
expectations.
Expertise in Electronic Technology– Has a high level of proficiency
in the technology of specific electronic products.
Superior Market Distribution Skills– Utilizes distribution channels
effectively and efficiently in order to market a product or service.
3. Functional Competency– This refers to the required competencies for
leadership roles such as that of a team leader. These competencies make an
individual effective in their position as leader of a group.

Influence– Inspires others to bring out the best in themselves and to trust in
the leader’s ideas, decisions, and recommendations.

Resourcefulness– Shows creativity, takes initiative, and finds solutions.

Results Orientation– Focuses on results and finds ways to achieve it.

Commitment– Maintains enthusiasm and drive, not just in self, but also in
others.
4. Technical Competencies– This type of competency is specific to a certain
job. For example, a computer programmer must be knowledgeable and
skilled when it comes to various programming languages such as Java,
Python, and C++.
Reporting– Communicates to others the scope of work, outcomes, and
recommendations of a given task.
Data Analysis– Interprets data accurately and is able to come up with
methodologies, hypothesis, and recommendations to address the findings.
Technology– Utilizes various technology tools necessary for a certain
job.
5. Cognitive and social Competency– This type refers to a person’s own
knowledge, skills, and attitudes (behavior) that contribute to effectiveness in
performance, as well as in dealings with other people.
Cognitive and social Competencies

Problem Solving– Formulates accurate and well-informed answers and
solutions to issues and problems presented.

Decision Making– Makes sound decisions quickly even when faced with
tough situations.

Communication– Relays and receives a message effectively such as in
business meetings, presentations, and even in day to day communication with
other people in the workplace.

Humor– Makes light of the situation, makes others laugh, and puts them at
ease.

Efficiency– Gets the job done as quickly as possible, without compromising
the quality of output.

Commitment– Shows initiative with a drive to keep moving forward; finds
opportunities in every situation.


Social Skills
6. Business Competency– This refers to the knowledge and skills required in
a particular business or industry.
Business Competencies

Customer Service– Shows attributes and abilities needed to deal with
customers satisfactorily.

Job Ethics– Maintains professionalism and integrity in the organization.

Accountability– Takes ownership and responsibility for the tasks assigned.

Communication– Sends message across effectively as well as understands
instructions and information provided.
Key Competencies
These are competencies that are considered most important and instrumental in
achieving a person’s or organization’s objectives. Key competencies vary, and
are defined not based on the personal attributes or cognitive abilities that are
considered desirable, but rather, by giving careful assessment of the needs and
prerequisites of a company or organization. To know what these are, it is
necessary to first fully understand goals and objectives of a specific company or
organization.
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