MEANING,CLASSIFICATION AND FUNCTION OF CREDIT ■ Credit is a term derived from the Latin word credo meaning to believe, to trust. ■ Certitude and celerity ■ Contact ■ Cost consciousness ■ Credit means securing something of value whether tangible or intangible in return for the promise to pay at some determined future date. ■ Character ■ Do not give credit to anybody you do not trust ■ Congeniality CLASSIFICATION OF CREDIT ■ According to forms – Charge account – Secured charge account – Installment account ■ According to use ■ confidence ■ Computer literate ■ Considerations ■ Common sense Essential traits and characteristics ■ Relate well to customers and understanding of business psychology ■ Good articulations to effectively communicate – Consumer credit ■ Capable of maintaining persistent and continuous follow-up – Industrial credit ■ Analytical mind – Trade credit ■ Academic experience ■ The primary role that credit and collection unit – maximize profit and minimize bad debts through proper credit evaluation of each credit applicant. ■ Credit positions vary according to the position by top management. ■ The personal qualification expected on this level begin with the ability to gather, organize and retain detailed information pertinent to accounts and to translate them into the operations of credit routine. Cardinal C’s of credit men ■ Competence and capability ■ Communication ■ Constructiveness ■ Creativity ■ conscientiousness ■ Consistency ■ Committed to achieve goals ■ Professional grasp CREDIT PRODUCT AND PROVIDERS ■ There are many forms of credit consumers can obtain and use and many types of organization that provide credit. FEATURES OF CREDIT AGREEMENT ■ Secured or unsecured credit ■ Amortized or balloon ■ Fixed sum or running account ■ Restricted or unrestricted ■ Credit sale, conditional sale or hire purchase ■ Two party or third party CREDIT PRODUCTS ■ Mortgages ■ Personal loans • Commitment ■ Retail credit • Capital ■ Revolving loans • Collateral ■ Pawning Other personal information ■ Banks • Relationship status ■ Savings and loans association • Dependents ■ Finance houses • Employment ■ Credit unions • Previous connections ■ Government agencies ■ Licensed moneylenders Customer’s assets and liabilities • Property PRINCIPLES OF LENDING • Stocks A broad indication of borrowing periods • Life insurance • others • Outstanding mortgage • Loan/credit card Other income Reasons for differences in the interest charged ❖ Market rates ❖ Duration of borrowing ❖ Types of customer and type of business ❖ Whether security is granted or not ❖ The amount borrowed The following sources could be used: • Customer’s account • Direct debit information • Evidence of regular savings • Safe custody records • Lending files • Customer profiles The person • Character • Capacity • Rental income • Dividend • Commission/bonus Monthly financial outgoings • Rent • Utilities • Loan payments/credit card • Food/clothing • Hobbies/interest/travel Viability • Amount • Purpose • Term • Customer’s stake • Repayment • Past record Security • Simplicity of title • Stability of value • Realizability Credit scoring • Any quantitative method, technique or practice used in the granting, the management or recovery of consumer credit. Credit score card CREDIT INVESTIGATION PROCEDURE AND REPORTS Credit qualities to investigate ▪ Income ▪ Employment ▪ Payment record ▪ Residence ▪ Marital status ▪ Age ▪ Reference and reputation ▪ Collateral In the field of investigation Credit policy • A high level document stating the credit framework and objectives of a financial institution. Credit interview • Preparing for the interview • Plan ahead • Know the account • Planning and scheduling • Eliminate interferences Purpose of credit interview • Determine if ✓ Make it a habit before going to the field to check records thoroughly for any information on the subject of the investigation. ✓ During the process of investigation, asking for references from banks, commercial firms and from individuals who happened to have across the name of the subject of investigation. ✓ In the process of investigation, the analytical mind should not only focus on the fundamental matters about the subject. ✓ Reporting bank or company experience in credit dealings with the subject with the subject inquiry • the applicant is eligible in terms of age • Mature enough to take responsibility ✓ In getting financial statements the following should be obtained: total current assets, total assets, total liabilities, net worth, gross income • Recognize the seriousness of the transaction ✓ Obtain a statement from the current bank or credit companies. • Sufficient regular income • true identity ✓ Any change in previous relationship should be satisfactorily explained. In preparation of report ✓ Use quotation marks in narrating the information gathered. ✓ Information gathered should be arranged in the following order: ✓ Banks who reported current dealings should be reported ahead of those banks who reported the past dealings ✓ Commercial firms in trade who reported current dealings should be reported ahead of those who reported past dealings ✓ In conducting credit checking on a business firm together with the names of the firm/s principal. The credit investigation should be prepared in a manner that information about the firm should be reported ahead. ✓ Every report should indicate by a way of a footnote. ✓ Use credit language for proper use. Be brief but complete. “The credit report is an important basis of a credit decision.” Credit evaluation ▪ The following answers should be answered: - Is the risk sufficiently good to be acceptable at all? - If the risk is satisfactory to what extent should be granted ? - And under what conditions or terms should be granted? Credit report are classified into: ▪ Prompt and satisfactory ▪ Satisfactory ▪ Slow but collective ▪ Poor or unsatisfactory ▪ Character + capacity + capital = ▪ GOOD CREDIT RISK ▪ Character- capacity - capital = FRAUDULENT CREDIT RISK