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Human Resource Management (HRM)
10,000 Important MCQ’s
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1
Chapter 1. Human Resource Management (HRM)
1. Who has introduced the ‘seven point plan’
for taking the best interview method?
D None of the above
A Milton L. Blum
2. ‘Rege Committee’ is related to
A X Working conditions in Indian Industry
B
Social security in Indian Industry
C Individual differences in Indian Industry
Efforts
C
X Quality
of
A exploration stage
midcareer crisis sub stage
N
A
C
Chairman
D Managing Director
7. In a career development focus, information about individual interests and preferences is a part of
B
performance appraisal
recruiting and placement
8. Ethical challenges may arise on account of
4. Period in which people learn how to develop new roles is called
growth stage
C
D X human resource planning
D Hard work
B
Manager
C
RA
YA
N
B
B
-C
H
A Competency
X Occupier
A training and development
D None of the above
3. Competitive edge comes from the
people.
A
D X decline stage
5. Which of these is the purpose of recruitment?
A Make sure that there is match between cost and benefit
A Failure of personal character, conflict
of personal value& organisational goals
and conflict of organisational goals and social values
B
Hazardous but popular products
C
X Both (A) and (B)
D None of the above
9. A process of making workers highly
skilled, with help of on job training and
formal learning is
A job rotation
B
off the job training
C job instruction training
B X Help increase the success rate of the
D X apprenticeship training
selection process by reducing the number
of visibly underqualified or over qualified 10. In quantitative measure, employee’s
job applicants.
turnover and training hours, called
2
Do you know?
VERY VERY IMPORTANT FOR EXAM.
D Fillipo
ER
X Prof. A. Rozars
D
C
6. A person who has ultimate control over
the affairs of the factory under the Factories Act, 1948 is called
N
G
F.E. Burt
A
B
C Help the firm create more culturally
diverse work - force
A
X human resource metrics
A
X human process intervention
B
evidence based management
B
techno structural interventions
C
high performance work system
C
strategic intervention
D HRM interventions
16. Sabbatical leave, funeral leave, jury duty
11. Which of the following is the area from
and vacations are examples of
which applicants can be recruited?
A optional pay benefits
A Employment Lines
B unemployment pay benefits
B Employees’ Association
C compensation law benefits
C X Labour Market
D X supplemental pay benefits
D Labour Schemes
17. The role of the organisation in career planning is to introduce& strengthen systems
12. Which one of the following is NOT the adof employees
to ensure
vantage of Workforce Diversity?
X Decreased problem-solving skills
C
Multiple perspectives
RA
YA
N
D Greater openness to new ideas
13. Which is a step of job description?
A List of jobs to evaluated
Review of job description
C
Interview with supervisor
X Career progression
B
Self development
C
Economical Development
D Skill enhancement
18. Diagrams and charts available to guide
workers at job site, considered as
A job rotation
B
job training
C
X job aid
D programmed learning
19. UNIDO preparatory meeting on the “Role
14. Reporting relationships and working conof Women in Industrialisation in Deditions related to a job is stated in
veloping Countries” held in February
1978. Identified constraints, which hinder
A X job descriptions
women from participating in industrial activities. The meeting was held at
B job analysis
N
A
D X All of the above
C
job specifications
D Both A and C
15. Formulating ‘SMART’ performance training objectives are a part of
A
X Vienna
B
New Delhi
C
Geneva
D Mexico City
3
Do you know?
VERY VERY IMPORTANT FOR EXAM.
B
B
A
-C
H
A Increased creativity and flexibility
A
N
G
D
ER
D competitive advantage
Chapter 1. Human Resource Management (HRM)
20. Which one of the following is not a decision role identified by Henry Mintzberg
C
The Disturbance handler role
21. Kind of arbitration, which is also known as
contract interpretation arbitration is
C
interest arbitration
X Collective bargaining
C
Industrial democracy
A moderate maturity level
B
X least maturity level
C
highest maturity level
-C
H
22. The policy of introducing “New Blood” is
B
B
D None of the above
27. In ‘HRD’ scorecard scales, scale 1 represents
D X rights arbitration
A Stereotypic
A Dispute settlement
N
G
A binding arbitration
non-binding arbitration
establishment stage
D maintenance stage
26. What is the procedure in which an employer and a group of employees agree to
the conditions of work?
D The Resource allocator role
B
C
Bureaucratic as well as redtapic
N
A
RA
YA
N
D all of above
C Innovative and challenging, making
28. Which metric indicates the cost of health
the corporate dynamic
care per employee by providing the per
D X Innovative, challenging, but often
capita cost of employee benefits?
resisted
A HR expense factor
23. Who has called the POSDCORB ‘folklore’?
B human capital ROI
A Michael Poole
C X health care costs per employee
B X Henry Mirzberg
D human capital value added
C Rosemary Stewart
29. Which of the following is an outcome of
collective bargaining?
D Michael Armstrong
24. First step in planning process is to
A
X Consent Award
A
X Set an objective
B
Arbitration Award
B
Evaluate alternatives
C
Award of Tribunal
D Award of Labour Court
30. The sixth step of the SHRM application
D none of above
tool is to evaluate the plan against success
25. Stage in which a person develops a selfcriteria. During this stage it is important to
concept is called
note:
C
Determine strength and weaknesses
4
Do you know?
VERY VERY IMPORTANT FOR EXAM.
The Entrepreneurial role
X growth stage
ER
B
B
D
X The spokesperson role
A
A
A exploration stage
A the positive effects of the actions implemented
the compensation practices are appropriate, and if jobs are designed correctly
D X the positive& negative effect of the
actions implemented
Establishing departments
A
B
Training
B
C
Motivation
C
X Vestibule training method
Off-the-job training method
On-the-job training method
D None of the above
D All of the above
career management
C
X career planning
RA
YA
N
B
-C
H
32. Process through a person comes to know 36. HRM is amalgam of
about self-skills, interests and motivation
A Job analysis, recruitment and selecis called
tion
A career
B Social behaviour and Business Ethics
D career development
33. The critical role of the SHRM Application
Tool is to’
N
A
A Outline techniques, frameworks, and
six steps that must be followed to effectively implement change in an organisation.
C X Organisational behaviour, personal
management and industrial relation
D Employer and employes
37. Which are not related to firm’s existing
business in adding new product lines ?
A related diversification
B
X conglomerate diversification
C
diversification
B X Develop a better strategic manageD all of above
ment process to deal with the dynamic
changing environment today’s organisa- 38. Which country uses the graphology test to
select candidates?
tions face.
A X United States
C Identify and assess a narrow group of
actions and plan how the organisation can
overcome resistance to change.
D identify if the organisation ’has
enough staff, if the staff heed training, if
B
Germany
C
China
D India
5
Do you know?
VERY VERY IMPORTANT FOR EXAM.
X Counselling
N
G
A
D
D X Establishing goals
involves a one to one discussion be35. Sensitivity training method is a part of
tween the participant and administrator.
A
31.
C
ER
B the negative effects of the actions im- 34. Planning function of management process
involves
plemented
A Developing employees
C the failures that resulted from the implementation of the plan
B Evaluating performance
Chapter 1. Human Resource Management (HRM)
X Job analysis
ranged in sequential order?
B
Job design
C
Job recruitment
A Entry into the organization, diagnosis, culture building and interventions
N
G
A
D Entry into the organization, interventions, diagnosis and culture building
A measuring reaction
measuring learning
C
X measuring behavior
RA
YA
N
B
C Entry into the organization, culture
building, diagnosis and interventions
-C
H
41. Comparison of on-the-job behavior before
and after training programs can be classified as
A
B X Entry into the organization, diagnosis, interventions and culture building
D Job description
D measuring results
42. Online career development workshops are
one of method of
46. When constructing the ad, it is important
to consider how to best
A X Attract attention to the advertisement
B
Get right candidate
How will be the profit
X career management
C
B
appraisal management
D The candidate reach in profit
C
performance management
N
A
A
D employee development
43. ‘T-group’ suggests
should be
that
A
X voluntary
B
involuntary
C
in-house development
D lifelong learning
participation
47. Why might there be some difficulty in
identifying and applying the Best-practice
approach to HRM in Organisations?
A X Because the best-practice approach
tends to be resource- intensive
B Because there is much variation in
the literature and empirical research as to
what constitutes best-practice
C Because the best-practice approach
would not fit the cost-reduction driven
6
Do you know?
VERY VERY IMPORTANT FOR EXAM.
D
ER
39. Union leaders at different levels& at feder- 44. Formal procedure, in which job termiations are elected on
nated person is counseled and trained,
to secure a job position by teaching selfA X democratic principle
appraising techniques is classified as
B political considerations
A termination interview
C employer?s recommendation
B X outplacement counseling
D seniority basis
C exit interviews
40. The procedure for determining the duties
and skill requirements of a job and the
D subordination interviews
kind of person who should be hired for it 45. Which one of the following contains the
is
phases of organizational development ar-
strategies favoured by many in short-terms 53. Who introduced the concept of quality cireconomies.
cles in India?
A host country national
home country national
54. A method, executive’s strengths and weaknesses are being questioned by external
consultant, known as
A G.L. Nanda
X V.V. Giri
C
logical skills
C
interpersonal skills
in-house development center
55. The benefit of paraphrasing in Employee
Appraisal is that it
A Suggests interest and active listening.
B X Clarify and convey to the rater that
you are listening actively.
RA
YA
N
B
role playing
D X executive coach
D Jagjivan Ram
50. ‘coaching’ and ‘mentoring’ require
A analytical skills
B
A
C
A behavior modeling
-C
H
Khandubhai Desai
Udai Pareek
D Dharani P. Sinha
D X Third country national
49. Compulsory collective bargaining was advocated by:
B
C
C Shows that you are trying to understand the emotional aspect of the work
place.
N
A
D X Both A and C
D All of the above.
51. Which one is not the technique of personality measurement?
56. Most people who are classified as nontraditional workers are
A Projective Technique
A contingent workers
B Word Association Technique
B X independent contractors
C X Raven’s Progressive Matrices
C job sharing
D Sentence Completion Technique
D working multiple jobs
52. Grapevine is a type of
A Formal Communication
57. The division of the total task to be performed into a manageable and efficient
unit is
B
X Informal Communication
C
Written Communication
A
X A job design
D Lateral Communication
B
A job specification
7
Do you know?
VERY VERY IMPORTANT FOR EXAM.
C
X S. R. Udpa
D
expatriates
B
N
G
B
A P. V. Rao
ER
D Because the best-practice approach
does not emphasize the individual business context
48. What does “TCN” stand for
Chapter 1. Human Resource Management (HRM)
C
A job analysis
A Acquiring Employees
B
D A job description
58. Arrange the following steps in OB Mod in
their right sequence:
Training Employees
C Appraising and Compensating Employees
A Relation between or among human
being
IV. Evaluation of performance improvement
B Relation between employer and employees
D X III, II, I, V, IV
A internal equity
RA
YA
N
59. Off the job training does not include:
A Role playing
B
Lecture method
C
X Coaching
N
G
63. Process of establishing pay rates includes
an ensuring is called
D Conference or discussion
N
A
is the process of acquiring, training, appraising, and compensating employees, and attending to their labor relations, health and safety, and fairness concerns.
A
X Human Resource Management
B
Labor Relations
C
Industrial Psychology
B
external equity
C
procedural equity
D X all of above
64. In talent management end to end process,
performance management leads
A succession planning
B
compensation management
C
X learning management systems
D e-recruiting
65. A validity test that contains a fair sample
of performed tasks in actual job is called
A criterion validity
D Organizational Behavior
61. ‘Human Resource Management’ is process
of
B
X content validity
C
Score validity
D Both A and B
8
Do you know?
VERY VERY IMPORTANT FOR EXAM.
I, IV, III, II, V
A
C
between
-C
H
III, I, II, IV, V
C Relation between parties in employment context
D X Collective relationship
management and trade union.
A I, III, II, V, IV
B
D
III. Identification of performance related
behaviours
V. Development and implementation of
intervention strategy
60.
ER
I. Identification of behavioural continD X all of above
gencies
62. Identify the correct definition of Industrial
II. Measurement of the behaviours
Relation?
66. People should be regarded as assets rather
than variable costs was emphasised in
A Public Administration
Personnel Management
Unstructured interview
C
Unconditional interview
D None of the above
72. Level of trust reflects mentor’s
D X Human Resource Management
67. Two basic issues to address in training
evaluation are
A design of evaluation
A professional competence
B
consistency
C
ability to communicate
B
the things to measure
C
in-house development
B
selection of intuitive factors
B
Trans Country Nationals
C
selection of logical factors
C
Third Country Nationals
N
G
D X all of above
-C
H
A
73. A person who is citizen of the country
where MNC is headquartered, but workD X Both A and B
ing in another country with the same com68. Defining factors to be compared is inpany is called
cluded in
A Host Country Nationals
A X selection of compensable factors
RA
YA
N
D selection of comprehensive factors
69. Recruitment is widely viewed as a
?
A
X positive process
B
negative process
C
positive as well as negative process
D none of the above processes
70. HR managers are generally the managers:
N
A
A Line
D X Parent Country Nationals
74. Which of these is the most important external factor governing recruitments?
A Sons of soil
B
Labour market
C
Unemployment rate
D X Supply and demand
75. Job Evaluation criterion comes from
B
Middle
A Job manual
C
X Staff
B
Job duration
D Top
C Job description
71. When an interviewer asks the questions to
D X Job specification
the candidate according to the response received from him and the questions asked 76. Stage in which people develop new roles
are not pre-determined in such an intersuch as confidantes of younger people is
view, it is called
called
9
Do you know?
VERY VERY IMPORTANT FOR EXAM.
C
B
ER
Personnel Administration
X Unprepared type of interview
D
B
A
Chapter 1. Human Resource Management (HRM)
A exploration stage
A
X measuring reaction
B
growth stage
B
measuring learning
C
midcareer crisis sub stage
C
measuring behavior
D measuring results
D X decline stage
ER
77. People who have an artistic personality of- 82. An organized effort by union members to
exert pressure on company by pressurizten chose career of
ing customers, shareholders, directors and
A X advertising executives
creditors is called
school administrators
A wildcat campaign
C
investment managers
B
impasse campaign
C
X corporate campaign
X Organisational culture
B
Organisational climate
C
Organisational structure
RA
YA
N
D Organisational dynamics
A fact finder
-C
H
A
A
D picket campaign
78. Which of the following is an invisible part
but a powerful template that shapes, what 83. Types of interventions to overcome effect
happens at the workplace?
of impasse, included
79. Salary compression is a result of
A monetary funds
B
arbitration
C
mediation
D X all of above
84. Which of the following refers to analysis
of handwriting to determine writer’s basic
personality traits?
B
interest rate
A Kinesics
C
X inflation
B
Polygraphy
C
X Graphology
D deflation
N
A
D None of these
80. Which of the following is not a labour legislation?
85. Job Evaluation is carried on by
A Factories Act
A X Groups
B
Minimum Wages Act
B
Individuals
C
Equal Remuneration Act
C
Both (A) and (B)
D X Untouchability Abolition Act
D None of the above
81. Evaluation of trainee’s reactions to a train- 86. The biggest problem facing e-HR is
ing program is classified as
the
?
10
Do you know?
VERY VERY IMPORTANT FOR EXAM.
N
G
D credit managers
D
B
91. Name the Author of Equity Theory of Motivation.
A rarity of HR
B
diversity of HR
C
X security of HR data
A Blake& Mouton
B
Strube& Garcia
D sustainability of HR
ER
C X Stancy Adams
87. Kind of pension plan which follows a forD Albert Bandura
mula to determine retirement benefits is
classified as
92. HRM is concerned with
X defined benefit pension plan
A Worker
B
defined contribution pension plan
B
Industrial relation
C
Field Staff
pension
D X All employees
D deferred contribution pension plan
A critical incident method
-C
H
A
93. Category which is not included in ‘organizational development’ is
88. Performance rating as good or bad on numerical rating scale is called
A techno structural
forced distribution method
C
X behaviorally anchored rating scale
RA
YA
N
B
D paired comparison method
89. Retired officers of Indian Army are recruited by real estate firms is an example
of
A phased retirement
flexible work
C
X honoring experience
N
A
B
D modifying selection procedure
90. Persistent failure for performing duties to
meet job standards is categorized as
A unsatisfactory satisfaction
B
insubordination
C
X misconduct
D lack of qualifications
B
strategic applications
C
human process
D X consolidation of gains
94. One who issues orders in chain of command outside their department is
A staff managers
B
X line managers
C
finance manager
D both A and B
95. The following is (are) included in salary
survey.
A Average salary
B
Inflation indicators
C
Salary budget averages
D X All of the above
96. Which of the following have/has proven
to be a particularly good predictor for jobs
that include cognitively complex tasks?
11
Do you know?
VERY VERY IMPORTANT FOR EXAM.
noncontributory
N
G
C defined
plan
D
A
Chapter 1. Human Resource Management (HRM)
A
X intelligence tests
B
integrity evaluations
C
work sampling
A The personality of the candidate.
B X The degree ’of fit between the applicant and the demands of the job.
C
His/her age.
D behavioral assessment
A unfreezing stage
moving stage
C
X refreezing stage
RA
YA
N
D all of above
-C
H
B
A economic strike
99. Ranking of job, based on difficulty is
A job description
B
job specification
C
job evaluation
D X ranking method
B
sympathy strike
C
wildcat strike
D X all of above
104. For an occupation of farming, best classified personality orientation can be
A
X realistic orientation
B
investigative orientation
C
social orientation
N
A
D artistic orientation
100. Occasional incentives such as bonuses,
sales prizes are mostly paid with the
105. ‘praise’ and ‘expression of approvals’ in
form of program are best classified as
A salary plan
A X social recognition program
B X commission plan
B performance feedback
C combination plan
C fixed premium
D proportionate plan
D financial awards
101. The interview is used as a method for determining :
106. The Ranking method is best suited for
12
Do you know?
VERY VERY IMPORTANT FOR EXAM.
A
N
G
D
ER
D Physical attributes
97. One of the external sources of recruitment
102. A company’s ‘HR’ department can create
is
an advisory relationship through
A Retired managers and employees
A line authority
B X Dependents of deceased employees
B X staff authority
C Gate hiring
C hiring authority
D None of the above
D all of above
98. In Lewin organizational change process,
103. Types of strikes include
‘communication of shared vision’ is
111. Quantitative performance measures used
by human resource managers to assess operations are called
A Complex organizations
A ratios
107. Meaning of ‘direction sharing’ is
A communicating line authority
B
staff authority
C X communicating company’s higherlevel goals
D communicating future HR policies
A
X Job analysis
B
Job description
C
Job specification
C
X metrics
D grades
112.
are a useful tool for determining
why employees are leaving an organization.
A Government labor reports
B
C
X Exit interviews
Benchmarks
D HR portals
113. Adding ‘incentives’ to job is included in
A intrinsic motivation
B
X extrinsic motivation
C
outsourced motivation
RA
YA
N
D Job evaluation
benchmarks
-C
H
108. The thorough& detailed study regarding
jobs within an Organisation is represented
by;
B
N
A
D in-house motivation
109. Comparison of fairness between sales 114. Involuntary termination of job of emmanager and production manager job pay
ployee is classified as
rates, is an example of
A procedural termination
A collective equity
B X dismissal
B primary equity
C descriptive termination
C secondary equity
D distributive termination
D X internal equity
110. Situation, subordinates collude to rate
high with each other, known as
115. Which of the following decreases group
cohesiveness?
A
X Large group size
A
X logrolling
B
Frequency of interaction
B
dialog rolling
C
Agreement on group goals
C
up rating
D lenient/strict tendency
D All of the above
116. Recruitment and selection involves the
following except
13
Do you know?
VERY VERY IMPORTANT FOR EXAM.
D Any of the above
ER
X Small organizations
D
C
N
G
Large organizations
A
B
Chapter 1. Human Resource Management (HRM)
A Building a pool of candidates
B Completing application form by applicants
C
X Reduction of the work force
A
X individual pay plan
B
group pay plan
C
extrinsic rewards
D intrinsic rewards
X William Ouchi and Price
D X enterprising
122. New performance ‘appraisal systems’
and incentives usage is part of
118. The field of HRM was founded on the
idea that the competitive advantage of
A mobilize commitment
the organisation relies on the following
B consolidation of gains
sources of capital:
-C
H
A
D Douglas Murray McGregor
A cultural, human and system capital
B
X social, cultural and human capital
RA
YA
N
C organisation relies on the ,following
sources of capital
D cultural, human and source capital
119. Arrange the following steps involved in
establishing a career development system
in proper sequence:
I. Vision
N
A
II. Needs
III. Action plan
IV. Results
A IV, III, II, I
B
X II, I, III, IV
C
II, IV, I, III
D III, I, II, IV
120. ‘piecework’ pay plan is often called
C
creating guiding coalition
D X reinforcement of new programs
123. An employee is rated high in performance appraisal because of ‘religion’, is an
example of
A lenient/strict tendency
B
X bias
C
central tendency
D different tendencies
124. The Integrated System Model of Strategic
Human Resource Manaqement acknowledges the existence within the organisation of
?
A multiple cultural and strategic environment
B
X multiple stakeholders
C multiple recruitment integrated system
D multiple structural organisations
14
Do you know?
VERY VERY IMPORTANT FOR EXAM.
C
N
G
D
ER
D Employment planning and forecast- 121. Lawyers are tend to be classified as pering
sonality type of
117. Who advocated the theory Z?
A social
A John Galbraith
B non artistic
B Jerdee and Caroll
C investigative
A Work environment
B
Security and opportunity to rise
C
Fair wages
D X All of the above
126. ‘market saturation’ can be best classified
as
A skills
B
efforts and responsibility
C
working conditions
D X all of above
131. The goal of HRD system is to develop
A The capabilities of each employee as
an individual.
ER
125. Which of the following factors connected
with working conditions?
B
X potential Threats
C The capabilities of each employee in
relation to his or her expected future roles.
C
potential Strengths
N
A
RA
YA
N
-C
H
A
D X All of the above
132. a/an
is a plan or programmes
D potential Weaknesses
to motivate individual or group perfor127. An availability of new talent managemance.
ment information system is a key driver of
A X Incentive scheme
A phased retirement
B Promotion scheme
B career management
C Reward
C X talent management
D None of the above
D modifying selection procedure
133. Strategy employees use to seek, for personal enrichment and greater convenience
128. Large inventories can be best classified as
is
A potential opportunities
A promotions
B potential Threats
B X transfers
C potential Strengths
C reality shock
D X potential Weaknesses
D formal training
129. Strategy to understand problem and to 134. From employer’s point of view, talent
formulate hypothesis is called
management is also known as
A X planning
A phased retirement
B
preparation
B
X career management
C
follow-up
C
talent management
D compensating employees
D modifying selection procedure
130. An ‘Equal Pay Act’ emphasizes compens- 135. Behavioral factors affecting job design are
able factors are such as
?
15
Do you know?
VERY VERY IMPORTANT FOR EXAM.
N
G
D
A potential opportunities
B The capabilities of each individual in
relation to his or her present role.
Chapter 1. Human Resource Management (HRM)
A Autonomy
B
C
Diversity
X 2, 1, 4& 3
D 2, 4, 1& 3
139. The process of determining the tasks that
make-up a job and the skills, abilities and
D X All of the above
responsibilities needed to perform the job
is called
136. According to business perspective, employees carrying sign language in depictA X Job Analysis
ing their concerns, regarded as
B Job Enrichment
A strike
C Job Description
B X picketing
Feedback
C
boycott
D
ER
C
140. Neutral party who negotiates issues in
agreement dispute, makes a reasonable
settlement by giving public recommenda137. Distributive bargaining may be explained
tion is classified as
as
A mediation
-C
H
A Bargaining wherein both parties are
willing to negotiate over wages, hours and
conditions of employment.
A
D impasse boycott
B
impasse
RA
YA
N
C X fact finder
B X Bargaining that focuses on convincing the other party that the cost of disD arbitration
agreeing with the proposed terms would
be very high.
141. Bankers are best classified in a personality type of
C Bargaining that focuses on convincing the other party that the benefits of
A realistic orientation
agreeing with the proposed terms would
be very high.
B investigative orientation
D None of the above.
C
social orientation
N
A
138. Identify the correct sequence of the steps
D X conventional orientation
of grievance procedure required to be followed for the grievance handling
142. Unstructured interview is also called
1. Departmental Manager
A non directive interview
2. Immediate Supervisor
B
X directive interview
C
both A and B
3. Arbitration
4. Trade Union’s intervention
A 1, 2, 3& 4
B
2, 3, 1& 4
D none of above
143. People who chosen careers having more
structured activities is classified as
16
Do you know?
VERY VERY IMPORTANT FOR EXAM.
N
G
D All of the above
A realistic orientation
A I and II
B
investigative orientation
B
I, II and III
C
social orientation
C
X I and III
D I, II and IV
144. Which principle of management is violated by matrix organisation structure?
A Division of Labour
C X draw-up a flow chart of the current
assessment process
D None of the above
145. An integrated group of activities to bring
about a change is known as
X Organisation development
B
Interventions
C
OCTAPACE
A Product development
RA
YA
N
D Collaborative culture
149. The following is (are) the key components of a business process Re-engineering
programme?
-C
H
A
146. Comparing quite dissimilar jobs such as
nurses to technicians is best classified as
A
X comparable worth
B
incomparable worth
C
definable worth
D draft the desired flow process that
will result from the E-selection process
D indefinable worth
N
A
147. Consider the following punishments in
disciplinary actions:
B
Service delivery
C
Customer satisfaction
D X All of the above
150. ‘cooperative union-management projects’
is an example of
A human process intervention
B
X techno structural interventions
C
strategic intervention
D HRM interventions
151. Grouping of jobs on basis of skills and
physical efforts is called
I. Warning
II. Demotion
A rank jobs
III. Censure
IV. Dismissal
Which of the above fall under minor punishment?
B
grades
C
X classes
D columns
17
Do you know?
VERY VERY IMPORTANT FOR EXAM.
X Unity of Command
D
C
B train the employees that will be responsible for the administration of the process
N
G
Unity of Direction
A consider how the various new stakeholders and clients will use the system
A
B
148. The first step in the e-selection process is
ER
D X conventional orientation
Chapter 1. Human Resource Management (HRM)
Job description
C
X Job analysis
RA
YA
N
B
D Job design
155. Validity of structured interviews is
X high
B
low
C
moderate
N
A
A
X business unit
C
none of above
D all of above
160. Use of data, facts, analytics and evaluated
research for making decision is
A
X Evidence based HRM
B
High performance work system
C
Both A and B
D none of above
D none of above
156. Ten ‘C’ model of HRM architect was advanced by
A Katz and Kahn
B
161. People who are often executives of chamber of commerce, are classified in personality type of
A non enterprising
B
X Alan Price
B
X enterprising
C
Chester I. Bernard
C
social
D Max Weber
D investigative
18
Do you know?
VERY VERY IMPORTANT FOR EXAM.
A Job specification
-C
H
A
N
G
D
ER
152. Loyalty awards given to employees, for 157. An enquiry that is conducted afresh becompleting several years is an example of
cause of the objections raised by alleged
employee is called
A financial awards
A X De-novo enquiry
B X non-financial rewards
B Ex-parte enquiry
C non-motivating rewards
C Domestic enquiry
D appraisal award
D None of the above
153. Exit Policy primarily emphasises in the
158. Stage, in career management that spans
broad sense, for policy makers as
roughly between 24 to 44 and heart of peoA X Retiring people and rehabilitating
ple’s career is
them
A stabilization sub-stage
B Bringing new blood to the Corporate
B trial sub stage
C Removing employees
C X establishment stage
D Down sizing
D maintenance stage
154. A broad statement of the purpose, scope,
duties and responsibilities of a particular 159. Competitive strategy is for
job is
A departmental strategy
162. In a career development, establishing career plans is a/an
employer role
167. Human resource managers generally exwithin the human resources deert
partment and
outside the human resources department.
D line manager’s role
163. Which of the following labour legislations in USA made unions more powerful
than management?
A
X Wagner Act
B
Taft-Hartley Act
C
Narris-Le Guaradia Act
Patterned interview
B
staff authority; line authority
C
line authority; staff authority
A training and development
-C
H
C
RA
YA
N
Directed interview
X line authority; implied authority
168. In a career development focus, addition
of development plans is a part of
164. The interview in which pressure is deliberately put on the applicant is known as
B
A
D functional control; authoritarian control
D Landrum-Griffin Act
A Non-directed interview
Management
D X None of the above
165. Model for organizational is introduced by
A Maslow Abraham
B
X performance appraisal
C
recruiting and placement
D compensation and benefits
169. In surveying market, a way to know what
others are paying, known as
A
X salary survey
B
market survey
equity survey
Sigmund Freud
C
C
X Kurt Lewin
D motivation survey
N
A
B
D both A and B
166. Creating an environment that facilitates a
continuous and. Two-way exchange of information between the superiors and the
subordinates is the core of
A X High
model
B Low
model
involvement
management
170. The number of subordinates a superior
can effectively handle is called
A Organising people
B
X Span of control
C
Direction
D Coordination
commitment
management 171. The
measures the rate at which employees leave the company.
19
Do you know?
VERY VERY IMPORTANT FOR EXAM.
C
performance
ER
managerial role
D Low
model
D
B
management
N
G
X individual role
performance
A
A
C High
model
Chapter 1. Human Resource Management (HRM)
177. In job classification, group which contains similar jobs is called
time to fill
D cost per hire
172. In career development focus, an individual development plan is part of
A
X training and development
B
performance appraisal
C
recruiting and placement
training and development
C
pay and benefits
X T-Group Training
C
In-basket Exercise
rows
D columns
B
Medium term
C
X Long term
D Any of the above
179. Moving employees from one job to another in a predetermined way is called
RA
YA
N
B
C
A Short term
D health and safety
174. The other name of Sensitivity Training is
A Brainstorming
grades
A
B
B
-C
H
X recruitment and selection
X classes
178. Developing characteristics of people
.
needed to run business in
D human resource planning
173. The term procurement stands for
A
A
A
X Job rotation
B
Job reengineering
C
Work mapping
D Job enrichment
180. “Work-Diversity” by nature, does not go
against Ethics. But an executive assistant
D Managerial Grid Training
while getting transferred from “stores” to
175. People who choose medical profession is
“dispatch” section created turmoil in the
an example of
office. He is
A conventional personality
A Most ethical in his deal
non-conventional personality
B
X Fully against work ethics
C
X investigative personality
C
He is workoholic
N
A
B
D non investigative personality
176. Recruitment is concerned with
D A Rigid employer, hard nut to crack
181. Pay plan is based on influence-able competencies for companies to focus on
A Getting applications
B
Selecting the right candidate
A
X performance management process
C
X Developing a pool of job candidates
B
high performance work system
C
less performance work system
D None of the above
20
Do you know?
VERY VERY IMPORTANT FOR EXAM.
C
D
X turnover rate
N
G
B
ER
A turnover costs
D quantitative job evaluation
A unhygienic
182. Advertisements through newspapers,
TV, radio, professional journals and magmethods of recruitment
azines are
A Direct
D extrinsic factors
187. Which of the following is not a traditional
method of organisational development?
A Managerial grid
D E-recruitment
183. Focus on career development, tuition reimbursement plans are part of
A training and development
performance appraisal
C
recruiting and placement
A Unstructured interview
-C
H
Work function
C
Evaluation
RA
YA
N
B
D None of the above
N
A
185. Negotiations are an important aspect of
the collective-bargaining process. What do
they ensure?
A That conflict is always resolved.
B That there is an agreement between
all parties involved.
C
Sensitivity training
, the interviewer uses pre-set
188. In
standardised questions which are put to all
applicants.
184.
is defined as the record of outcomes
produced on a specific job function or activity during a specific time period.
X Performance
C
D X Process consultation
D X compensation and benefits
A
Survey feedback
A
B
B
It achieves a set of lasting agreements.
D X That conflict is contained within
manageable boundaries.
B
Behavioural interview
C
X Structured interview
D Mixed interview
189. An Edward Deci’s motivation theory explains the
A
X extrinsic rewards causes detraction
B
intrinsic rewards causes detraction
C
extrinsic rewards causes motivation
D intrinsic rewards causes motivation
190. The Managerial Grid was given by
A Kurt Lewin
B
Rensis Likert
C
X Blake and Mouton
D Hersey Blanchard
186. According to Herzberg, job salary and in- 191. The human resource management funccentives are classified as
tions aims at
?
21
Do you know?
VERY VERY IMPORTANT FOR EXAM.
Third-party
X hygiene factor
ER
C
C
D
X Indirect
DE motivators
N
G
B
B
Chapter 1. Human Resource Management (HRM)
A ensuring that the ‘human resources
possess, adequate capital, tool equipment
and material to perform the job successful
C
Assessing future demand
score
A Job agencies
193. The following system combines the superior and self evaluation systems?
RA
YA
N
A Graphic rating scale
B
Forced choice
C
Essay evaluation
D X Management by Objective
194. Aligning of skills, training and performance to have a successful career is also
known as
N
A
A phased retirement
B
career management
C
X talent management
D modifying selection procedure
195. The first step in the human resource planning process is
B
X Labour markets
C
Employment lines
D Labour unions
198. Process of attracting, selecting, training
and promoting employees through a particular firm is called
A phased retirement
B
preretirement counseling
C
X talent management
D modifying selection procedure
199. Which pay is one of the most crucial pay
given to the employee& also shown in the
pay structure?
A
X Performance
B
Strategic
C
Bonus
A Preparing a job analysis
D Commission
B X Forecasting future human resource 200. Which one is not of Michael Porters five
needs
force model of industry analysis?
22
Do you know?
VERY VERY IMPORTANT FOR EXAM.
-C
H
D X All of the above
A
N
G
D
ER
D Assessing future supply
196. The three important components in alignB X helping the Organisation deal with
ing business strategy with HR practice:
its employees in different stages of employA X Business Strategy, Human Rement
source Practices, Organisational CapabiliC improving an Organisation’s creditties
worthiness among financial institutions
B Marketing Strategy, Human Resource
D Ensuring financial& Marketing StaPractices, Organisational Capabilities
bility
C Business Strategy, Human Resource
192. Which of the following is (are) the HRD
Practices, Organisational structure
score card?
D Marketing Strategy, Human Resource
A HRD systems maturity score
Practices, Organisational structure
B Competency score
197. The area from which applicants can be recruited is
C HRD competencies systems maturity
D X Cost leadership
201. ‘OCTAPACE’ - the concept for study of organisational climate was developed by
A Peter F. Drucker
Peter Segne
C
X Udai Pareek
vertical integration
C
horizontal integration
203. Arrange the following stages of group dynamics in right sequence:
II. Performing
III. Storming
N
A
IV. Forming
A
X IV, III, I, II
B
I, II, III, IV
B
Strategy
C
Structure
A
X Thinking without feeling
B
Emotion
Reason
D Ability
207. When rating of employee trait biases its
performance on other traits, it is called
D geographic expansion
I. Norming
A Skills
C
RA
YA
N
B
D none of above
205. Which one is not a part of M.C. Kinsy’s 7’s
frame work?
-C
H
202. Addition of new product lines in a company is
X diversification
X vision statement
D X Standards
206. Which of the following is not a factor of
emotional intelligence?
D Dharni P. Sinha
A
C
N
G
B
strategic goals
A
X halo effect
B
Deja vu effect
C
narrow effect
D none of above
208. Which of the following is Central Organization of Workers?
A United Trade Union Congress
B
Trade Union Co-ordination Centre
C Indian
Congress
National
Trade
Union
D X All of the above
209. Line managers respect the knowledge human resource managers have in areas such
D III, IV, II, I
as testing and affirmative action. Conse204. Intended directions and actions are stated
quently, human resource managers can inin
fluence line managers through
C
IV, III, II, I
23
Do you know?
VERY VERY IMPORTANT FOR EXAM.
C Intensity of rivalry among existing
players
B
ER
Substitutes
A
B
A mission statement
D
A Threat of new entrants
Chapter 1. Human Resource Management (HRM)
A line authority
C
X implied authority
D line manager
213. Employees’ inability to perform assigned
task is classified as
D explicit authority
A misconduct
210. The following are some of the ways that
human resources can benefit through electronic systems, except
B
X lack of qualifications
C
unsatisfactory satisfaction
A online recruiting can eliminate paperwork and speed up the hiring process
N
G
C
in-house development center
A
sistance sometimes experienced from employees
D
D insubordination
214. A technique, in which trainees are shown
films on management techniques is called
B online learning can slash travel costs
and make training available anytime anyA X behavior modeling
where
B role playing
C X working online can reduce the re-
RA
YA
N
-C
H
D Both A and B
D online retirement planning can help
215. Which one of the following is not a funcemployees map out their future while retion of the Personnel Department?
ducing questions and paperwork for HR
A Grievance Handling
211. Assertion (A): Performance Appraisal
cannot be error free and unbiased. Reason
B X Quality Management
(R): The Appraisal Methods are covertly
influenced by human judgement which
C Manpower Adjustment
may be vitiated by inter-personal discrimD Employment Activities
inatory impulses.
216. ‘Seed Plot’ is a latin word which mean
A Assertion (A) is right, Reason (R) is
A Mentoring
wrong.
B Assertion (A) is wrong, Reason (R)
is right.
B
Planning
C
X Seminar
N
A
C Reason (R) does not subscribe to the
Assertion (A).
D Training
217. Protection available, against wrongful
D X Both Assertion (A) and Reason (R)
discharge of employees from organization
are right, and Reason (R) validate Asseris classified as
tion (A).
A statutory exceptions
212. In career development, seeking out inforB common law exceptions
mation for career is included in
A
X individual role
C
B
manager role
D X all of above
24
Do you know?
public policy exceptions
VERY VERY IMPORTANT FOR EXAM.
functional control
employer role
ER
B
C
D paired comparison method
D preferential shop
221. Which one is not a part of McKinsy’s 7‘s’ 226. Job analysis produces which of the following, regardless of the technique used?
framework?
A Systems
A Benchmarks
Strategy
B
Individual interview
C
X Standards
C
X Job specifications
N
A
B
D Style
D Replacement charts
222. Traditional pay plan used in companies is 227. People having careers as school adminismostly
trator can be classified as
A person oriented
A
X social
B
X job oriented
B
conventional
C
tenure oriented
C
career anchors
D evaluation oriented
D artistic
25
Do you know?
VERY VERY IMPORTANT FOR EXAM.
RA
YA
N
-C
H
A
N
G
D
ER
218. Which of the following is not a method of 223. Ways of direct financial payments are
dealing with resistance to change?
A X increments based on time
A Participation
B increments based on piecework
B Facilitation and Support
C increments based on overtime
C X Coercion and Punishment
D increments based on occupations
D Education and Communication
224. Data of benefits like employees insurance
219. In a re-engineering programme, when a
and other fringe benefits can be collected
of the
process changes so does the
through
concerned employee.
A benchmark surveys
A Designation
B X salary surveys
B X Job profile
C primary survey
C Qualification
D secondary survey
D Job experience
225. Kind of union security, in which employ220. Method of keeping and reviewing, record
ees are not member of union ,but, pay dues
of employees’ undesirable behavior at difof union, classified as
ferent time intervals is
A closed shop
A X critical incident method
B union shop
B forced distribution method
C X agency shop
C alternation ranking method
Chapter 1. Human Resource Management (HRM)
228. Public relations executives, tend to be one 233. Notion that woman and men should colof personality orientation types, regarded
lect equal pay for comparable skills, conas
sidered as
A non artistic
A
X comparable worth
X artistic
B
incomparable worth
C
non enterprising
C
definable worth
D non-conventional
D indefinable worth
ER
B
D both A and B
231. Which of the following is not a method of
on the job training?
A JIT
X Simulations
C
Job Rotation
N
A
B
D Mentoring
232. Which of these models is not a rational
planning approach
A Corporate- level strategic planning
B Strategic business unit level strategic
planning
C
X Processual approach
D Operational level strategic planning
C Recruitment enables the selection
phase
D All of the above statements are incorrect
236. In traditional focus, use of statistical data,
included
A training and development
B
performance appraisal
C
recruiting and placement
D X human resources planning
237. Which one of the following purpose is not
served by the performance evaluation?
A Decisions about promotions transfers
and terminations.
B X Centralisation and decentralisation
of decision making authority.
26
Do you know?
VERY VERY IMPORTANT FOR EXAM.
product development
RA
YA
N
C
-C
H
A
N
G
D
229. Benefit paid to terminated employees or 234. Engineer occupation, classified as
laid-off employees is
A X realistic
A vacations and holidays
B investigative
B lifelong learning
C artistic
C X severance pay
D social
D optional pay benefits
235. Which statements are incorrect?
230. When company has a single product line,
A Recruitment and selection are part of
it is said to be a part of
the sourcing/attraction process
A X concentration strategy
B X Selection creates a pool of talent to
B market penetration
consider for future jobs
C Identification of training and development needs.
D Criterion against which selection and
development programmes are validated.
A Hockman and Coldham
B
Hockman and Oldcham
C
X Hackman and Oldham
measuring behavior
D X measuring results
239. Which of these options is one of the non analytical methods of job evaluation?
C
X Job - grading method
D None of the above
C
RA
YA
N
A It is pervasive
It deals with future
C
X It is not strategic
I, II and III
D X I, II, III and IV
244. When ratings are collected from supervisors, customers and peers, considered as
240. Which one of the following is not the
characteristic of planning?
B
II and II
A
Point ranking method
-C
H
B
A only I
B
A Factor comparison method
Six Sigma
Kaizen
Just-in-time Management
Business Process Reengineering
D It involves selection of particular
course of action
N
A
241. Which of the following is the correct sequence of training evaluation?
A Learning, reaction, behavior and results
A 350-degree feedback
B
320-degree feedback
C
X 360-degree feedback
D 380-degree feedback
245. An overview of knowledge, skills and behaviors in a single diagram is called
A need analysis competency model
B
X competency model
C
task analysis
D Both A and C
B X Reaction, learning, behavior and 246. In career development, discussing procedures with employees is included in
results
C Learning, behaviour, reaction and results
D Reaction, learning, results and behaviour
242. Job Characteristics Model is proposed by
A individual role
B
manager role
C
X employer role
D line manager
27
Do you know?
VERY VERY IMPORTANT FOR EXAM.
C
I.
II.
III.
IV.
D
measuring learning
N
G
B
ER
D Horkman and Olatham
238. Measurement of results after training
programs is classified as
243. Which of the following is/are technique(s) of Total Quality Management?
A measuring reaction
Chapter 1. Human Resource Management (HRM)
247. Selection is
252. Executive recruiters are also called
A Subjective
A
X head hunters
B
Objective
B
staffers
C
X Normative
C
alternative staffing companies
A
X market penetration
X trial sub stage
B
market development
C
establishment stage
C
product development
N
G
B
X Quality Circles
C
Kaizen Groups
B Statement (ii) is correct but (i) is
false.
RA
YA
N
B
-C
H
A
D both A and B
D maintenance stage
249. A small voluntary group of employees 254. Statement (i): In an organization we pay
for jobs, we do not pay for men. Statement
doing similar or related work who meet
(ii): The compensation must be as per the
regularly to identify, analyses and solve
Job assigned.
product quality problems and to improve
general operations is known as
A Statement (i) is correct but (ii) is
false.
A Task Group
C X Both statement (i) and (ii) are correct.
N
A
D Informal Groups
D Both statement (i) and (ii) are false.
250. People favors career in which personal
needs of employees are subordinated to 255.
is the process of estimating the
company is
quantity and quality of people required to
meet future needs of the organisation.
A realistic orientation
A X Demand forecasting
B investigative orientation
B Supply forecasting
C social orientation
C Environmental forecasting
D X conventional orientation
D None of the above
251. A/An
is a vertical move in rank and
responsibility.
256. An aim of ‘performance appraisal’ is to
A Increment
A fire the employee
B
Appraisal
B
X motivate the employee
C
X Promotion
C
counsel the employee
D None of the above
D hire the employee
28
Do you know?
VERY VERY IMPORTANT FOR EXAM.
D
A stabilization sub stage
ER
D contract technical recruiters
D Positive
248. A stage, employee decides whether or not 253. Company marketing and selling current
product aggressively is
continue specific field, known as
257. One of the external sources of recruit- 262. HRM typically provides which of these
ment is
?
types of training to temporary employees?
A retired managers and employees
A Retirement planning
B
dependents of deceased employees
B
Benefits options
C
X gate hiring
C
X Orientation
ER
D none of the above
B
manager role
C
employer role
making to H.R. managers in respect of various H.R. functions and activities is known
as
D line manager
260. Employees who are more committed and
loyal to employer more likely to
A leave before retirement age
X stay beyond than retirement age
C
never leave the firm
N
A
B
D never encouraged by employers
261. Advantage of ‘graphic rating scale
method’ is that; it is
A
X simple to use
B
avoids central tendency and biases
A
X H.R. Vision statement
B
H.R. Philosophy
C
H.R. Mission statement
D H.R. Policy
265. What is the name of the experiment
which marked the beginning of Labour
Welfare?
A Hawthorne Experiment
B
X New Lamark Experiment
C
Philadelphia Experiment
D Mule Spinning Department Experiment
C ends up with predetermined rating
266. Who had given the conceptual, human
figures
and technical skills concept of managerial
skills?
D an ongoing basis evaluation
29
Do you know?
VERY VERY IMPORTANT FOR EXAM.
X individual role
RA
YA
N
A
-C
H
A
N
G
D
D Career planning and management
258. Enabling employees to link company’s
263. Need-Hierarchy Theory was proand his own departmental goals is
pounded by
A direction sharing
A Elton Mayo
B X goal alignment
B Mc - Fraland
C ongoing performance monitoring
C Peter F. Drucker
D ongoing feedback
D X Abraham Maslow
259. In career development process, utilization of development opportunities is in- 264. A general statement or understanding
cluded in
which provides guidelines for decision-
Chapter 1. Human Resource Management (HRM)
A
X Robert Katz
A
X Subjective
B
Robert Blake
B
Objective
C
Heinz Weihrich
C
Normative
D Positive
D Henry Mintzberg
B
trial sub stage
C
establishment stage
C
Organisational location of the job
Job title
D X All of the above
RA
YA
N
D exploration stage
B
269. Benefit provided to an individual who
is unable to work, due to his or her own
faults, regarded as
A optional insurance
274. Which of the following is a method used
in group or organisational training needs
assessment?
A Interviews
B
Rating scales
C
Questionnaires
X unemployment insurance
C
supplemental insurance
D X Consideration of current and projected changes
D compensatory insurance
275. A company which produces raw materials is an example of
N
A
B
270. The process of integrating the employees
need is called
A Organisational planning
A cost leadership
B
X vertical integration
horizontal integration
B
Career planning
C
C
Human Resource Planning
D Geographic expansion
D X Succession Planning
271. Selection is
?
276. A stage, leaders create task forces to diagnose problem while carrying shared understanding, regarded as
30
Do you know?
VERY VERY IMPORTANT FOR EXAM.
X stabilization sub stage
A
A
A Condition of work
-C
H
268. In career stage, when employees does
more of an explicit career planning is
called
N
G
D
ER
267. A managerial approach, focusing on im- 272. Job Evaluation tries to make a systematic
comparison between
proving work methods, situation analysis
and observation, known as
A Workers
A linking performance and pay
B X Jobs
B X scientific management movement
C Machines
C performance based system
D Departments
D low-performance work system
273. The contents of Job description involves
C
refreezing stage
List-I
a. Fayol
b. Taylor
D nonmoving stage
277. Human relations approach of management is not associated with
X Abraham Maslow
B
Peter F. Drucker
C
Elton Mayo
d. Mooney& Reilley
A
D Herzberg
278. When a sender manipulates information
so that it will be seen more favourably by
the receiver in communication, it is called
X Filtering
B
Linguistic Trap
C
Emotional Appeal
C
A − 3, B − 4, C − 1, D − 2
A − 1, B − 2, C − 3, D − 4
A − 4, B − 3, C − 2, D − 1
D X A − 2, B − 4, C − 1, D − 3
282. Financial payments, above and over a regular base pay for employees are called
A ethnocentric allowances
B
RA
YA
N
D Selective Perception
B
-C
H
A
c. Weber
D
A
List -II
1. Economy& Society
2. General& Industrial Administration
3. Principles of Organization
4. Shop Management
mobility premiums
279. A practice used by different companies
C hardship allowances
to reduce costs by transferring portions of
work to outside provider rather than comD X Foreign Service premiums
pleting it internally is termed as:
283. Non-citizen employees of a country in
which they are working is classified as
A Planning
Decentralization
C
Restructuring
N
A
B
D X Outsourcing
A
X expatriates
B
subordinates
C
coordinates
D none of above
280. Kind of union security, in which organizations can hire current union members is 284. People who have conventional personalclassified as
ity often choose career of
A
X closed shop
A accountants
B
union shop
B
bankers
C
agency shop
C
credit managers
D preferential shop
D X all of above
31
Do you know?
VERY VERY IMPORTANT FOR EXAM.
moving stage
ER
B
281. Match the following
N
G
X unfreezing stage
A
A
Chapter 1. Human Resource Management (HRM)
I. Esteem need
III. Physiological need
I, IV, III, II, V
-C
H
C
A Corporate strategy
D III, V, IV, I, II
287. Performance management distinct feature is
A continuous evaluating
B
X continuous re-evaluating
C
never evaluating performances
D evaluating for salary purposes
N
A
horizontal integration
291. Each department of company helps in
achieving company goals is referred as
RA
YA
N
X III, IV, V, I, II
C
D X both A and B
V. Social needs
B
differentiation
A
IV. Safety needs
B
288. The Michigan Model emphasis the following functions and their inter-relates.
B
Competitive strategy
C
X Functional strategy
D Both A and B
292. Principle of direct contact, reciprocal relationships and principle of continuity as
principles of coordination are advanced by
A Henry Fayol
B
Luther Gullick
C
Havold Koontz
D X Mary Parker Follette
A Selection, recruitment, induction and
293. Gaining market share by offering same
promotions
products as of competitors in same market,
B Appraisal, rewards, promotions and
considered as
retention
A competitive strategy
C Selection, recruitment, rewards and
promotion
B X corporate level strategy
32
Do you know?
VERY VERY IMPORTANT FOR EXAM.
A cost leadership
II. Self-actualization need
A IV, I, III, II, V
N
G
D
ER
285. Kind of bargaining, in which both parties
D X Selection, appraisal, rewards and
make every possible effort to negotiate and
human resource development
communicate for an agreement, called
289. Stage in which a person sees progress in
comparison of major goals and ambitions
A X good faith bargaining
is called
B distributive bargaining
A exploration stage
C descriptive bargaining
B growth stage
D collective bargaining
C X midcareer crisis sub stage
286. Arrange the needs in the order given by
D maintenance stage
Abraham Maslow in his need hierarchy
theory of motivation.
290. ‘competitive strategy’ includes
functional strategy
D none of above
294. Factor comparison method is used as a
technique of
295. Which of the variables is not used by marketers for demographic segmentation?
A Age
Gender
D X Poverty
X training
B
negligent training
C
both A and B
D learning
300. Self perceived talents, motives and values
that influence career of an individual are
known as
A
C
A
-C
H
Income
Both (A) and (B)
299. Teaching of current employees with skills
needed to perform effectively on job is
D None of the above
B
C
A Career aims
296. Which of the following is correct about
sustainable development?
RA
YA
N
A It aims at continuous development
B It deals with regular growth of social
interest
B
Career plans
C
X Career anchors
D None of the above
301. People who are ‘public relations executives’ are best classified as
C X It meets the needs of present without hurting future generations
A X enterprising orientation
D It develops employees for growth of
B investigative orientation
business
N
A
297. A broad, general and written statement of
a specific job based on the findings of an
analysis is called as
A Specific Job Design
C
social orientation
D conventional orientation
302. Types of ‘diversification’ are
B
Job Identification
A
X2
C
X Specific Particular Analysis
B
3
C
4
D Job Description
298. HR professional should apply risk manD 5
agement techniques to the different aspects of
303. Types of available union securities are
33
Do you know?
VERY VERY IMPORTANT FOR EXAM.
Job Design
HR Competencies
ER
C
B
D
X Job Evaluation
X HR Strategies
D None of the above
A Job Analysis
B
A
N
G
C
Chapter 1. Human Resource Management (HRM)
308. Which of the following is not a principle
under the “Hot Stove Rule” of Douglas Mc
Gregor?
A preferential shop
A Advance Warning
D X all of above
304. Validity test for applicants for a specific
job is called
X predictive validation
C
criterion validity
Impersonality and Impartiality
C
Consistency
D X Opportunity to defend
A concurrent validation
B
B
309. A company’s HR team is responsible for
A training of supervisors
D content validity
B
ity
305. ‘job rotation’ means
C
A redesigning jobs of workers
monitor the appraisal system affectivtraining the employees
A
D X all of above
N
A
RA
YA
N
-C
H
B assigning additional activities to 310. Specific procedure according to which
‘employees of company has legal rights to
workers
take part in policy designing’ is classified
C X moving workers from one job to the
as
other
A sub-determination
D none of above
B sub-ordination
306. All aspects of the merger need
C co-ordination
A Controlling
D X codetermination
B Delegating
311. Package of salary, incentives and fringe
C Staffing
benefits designed in a way to motivate employees is known as
D X Managing
A HR strategy
307. Why are employers interested in employee engagement?
B performance appraisal
A To encourage employees to trust their
manager
B
C
X aligned reward strategy
D aligned compensating strategy
To make a quick profit
C To make employees work harder for
less
D X Because engaged employees are
more motivated and prepared to give their
best to make the firm succeed
312. The whole process of conducting a 360 Degree Feedback process in any Organisation could last about
A
X 1.5 to 3 months
B
3 to 6 months
34
Do you know?
VERY VERY IMPORTANT FOR EXAM.
closed shop
ER
C
D
agency shop
N
G
B
318. Measure of ‘cost effectiveness’ among
employees is part of
6 to 9 months
D 9 to 12 months
313. ‘market leadership’ can be best classified
as
A Potential opportunities
X Potential Strengths
314. People having ‘social work’ as their careers are classified as
A realistic orientation
X social orientation
D artistic orientation
X need analysis
B
instructional design
C
implement
D evaluate
320. An interview, in which you discuss person’s career plans and plan professional
development, it is said to be
A
C
A
A Xa
view
-C
H
investigative orientation
HRD competence score
D HRD system maturity score
319. First step in training process is
D Potential Weaknesses
B
C
315. Defining your business means stating
satisfactory-promotable
inter-
X detail of your market offering
B a satisfactory-not promotable interview
B
profit figures
C
personnel plan
C an unsatisfactory-correctable interview
RA
YA
N
A
D all of above
316. ‘culture change’ is an example of
A human process intervention
techno structural interventions
C
X strategic intervention
N
A
B
I. Preparing the trainee
II. Preparing the instructor
III. Presenting the operation
IV. Getting ready to teach
D HRM interventions
317. Process of reducing number of employed
people in a firm is classified as
A layoffs
D an unsatisfactory-uncorrectable interview
321. Arrange the following steps of training
procedure in proper sequence
V. Tryout the trainee’s performance
VI. Follow up
A I, II, III, IV, V, VI
B
X downsizing
B
X II, I, IV, III, V, VI
C
mergers
C
VI, V, IV, III, I, II
D acquisitions
D I, IV, III, V, II, VI
35
Do you know?
VERY VERY IMPORTANT FOR EXAM.
C
X Business linkage score
ER
Potential Threats
B
D
B
A HRD culture
N
G
C
Chapter 1. Human Resource Management (HRM)
A
X situational interview
A
X impasse
B
situational test
B
intervention
C
behavioral tests
C
arbitration
ER
322. An interview, in which you ask about a 326. Situation; when parties in negotiations
candidate’s behavior in a certain given sitare not able to settle negotiations further,
uation is
classified as
D mediation
D job related questions
X motivation
D detraction
-C
H
C X Need analysis, instructional design, 328. When planning for employment requirements, what must be forecasted?
validation, implementation and evaluation
A Sales desired
RA
YA
N
D Need analysis, validation, instructional design, implementation and evaluation
B
Production Scheduled
C
Inventory
N
A
324. In corporation orientation, management
D X Personnel needs
style and evaluation criteria of home country is superior to anything that host coun- 329. People in profession of carpenters can be
best classified as
try offers, known as
A X realistic
A polycentric
B non social
B geocentric
C investigative
C X ethnocentric
D non realistic
D expat-centric
330. Who is associated with the ‘illumina325. People; having social personality type oftion experiment’ of the Hawthorne Experten choose careers as
iment?
A auto sales dealers
A Elton Mayo
B
school administrators
B
X George A. Pennock
C
lawyers
C
F. J. Roethlisberger
D X both A and B
D None of the above
36
Do you know?
VERY VERY IMPORTANT FOR EXAM.
C
A
B Instructional design, need analysis,
implementation, validation and evaluation
N
G
D
323. The following is the right process of train- 327. If there is no expectancy, instrumentality
and valence then there will be
ing:
A extrinsic rewards
A Instructional design, validation, need
analysis, implementation and evaluation
B intrinsic rewards
C
Action Research Approach
D Behaviour Modification Approach
A
X Employee
B
Sales
C
Production
C
hardship allowances
RA
YA
N
X mobility premiums
D Foreign Service premiums
334. Performance development plan is set for
the employee by his immediate boss.
A Employer
Department Head
N
A
B
C
X Immediate boss
D Any of the above
335. In a career development, offering and discussing variety of paths for career development, included
A individual role
B
manager role
C
X employer role
A An act of increasing the knowledge
and skill of an employee for doing a particular job.
C X One’s skill abilities in meeting the
needs of the job which one is holding currently.
-C
H
333. Lump sum payments given to employees,
who move from one assignment to another
are classified as
B
D Seven
337. Productivity means
B Using the minimum amount of resources need to produce goods and services.
D Inventory
A ethnocentric allowances
Six
N
G
332. HR Department maintains records
C
D The ratio of an organisation’s output
to its inputs.
338. The objectives of HRM are categorized as
?
A Personal objectives
B
Functional objectives
C
Organisational and social objectives
D X All of the above
339. Top managers’ salaries traditionally depend upon
A company size
B
company performance
C
company internal equity
D X both A and B
340. Who has started that “Collective bargaining is essentially a process in which employees act as a group in seeking to shape
conditions and relationships in their employment
37
Do you know?
VERY VERY IMPORTANT FOR EXAM.
X Simulation Approach
X Five
A
B
B
D
A Team Role Approach
ER
331. When team-building can be attempted by
D line manager
creating artificial teams in which people 336. Strategic management process usually
get opportunity to experiment and learn
consists of
steps.
from their behaviour in a less threatening
A Four
context, it is based on:
Chapter 1. Human Resource Management (HRM)
A
X Dale Yoder
B
R. F. Hoxie
X supervisor and subordinates
B
top management
C
departmental managers
D J. F. Richardson
341. The best hiring occurs when the goals of
which of the following should consistent to
each other?
Head office, Brand
C
X Organisation, individual
346. What may be called the starting points of
the Human Relations theory?
A
X Hawthorne experiment
B
Herzberg’s work on motivation
342. ‘process consultation’ is an example of
X human process intervention
B
techno structural interventions
C
strategic intervention
D Herbert Simon’s work on decision
making
RA
YA
N
D HRM interventions
C Administrative principles of Henry
Fayol.
-C
H
A
A
D Lower managers, Top managers
343. A pay grade is comprised of
A
X jobs of equal difficulty
B
jobs of equal pay
C
jobs of equal incentives
D jobs of equal skills
N
A
344. The following is (are) the objective(s) of
inspection.
347. Formulating and executing HR systems
that produce employee competencies and
behaviors needed to achieve the company’s strategic aims is (are):
A
X Strategic HR Management
B
Strategy execution
C
HR strategies
A Quality product
B
Defect free products
C
Customer satisfaction
D Strategic implementation
D X All of the above
345. In management by objectives, goals are 348. Match the following Question Correct opset by
tion
38
Do you know?
VERY VERY IMPORTANT FOR EXAM.
B
D all of above
D
A HR managers, Finance managers
ER
L. G. Reynolds
N
G
C
A
design
B
A − 3, B − 1, C − 4, D − 2
C
A − 1, B − 3, C − 2, D − 4
establishment stage
D maintenance stage
A coaching
ER
352. Employees ‘career hazards’ are dealt in
B
X mentoring
C
career management
D career development
353. Re-designing a business process, in getting more efficient and effective results,
known as
B assigning additional activities to
workers
C moving workers from one job to the
other
RA
YA
N
D A − 3, B − 2, C − 1, D − 4
C
-C
H
X A − 3, B − 1, C − 2, D − 4
trial sub stage
A redesigning jobs of workers
The correct order is
A
B
349. Helping retirees and preparing them for
retirement is an aim of
A phased retirement
D X reengineering
354. In traditional focus, ratings or rewards
are part of
A training and development
B
X preretirement counseling
B
X performance appraisal
C
honoring experience
C
recruiting and placement
D modifying selection procedure
D human resource planning
N
A
350. .... are authorized to direct the work of 355. Employee’s general belief that their organisation values their contribution and
subordinates.
cares about their well - being is called
A X Line managers
A Behaviour
B Staff managers
B Workplace misbehaviour
C Leaders
C Organizational behaviour
D Advisory board members
D X Perceived organizational support
351. Stage when a person seriously explores
occupational alternatives is called
356. Work design is an example of
39
Do you know?
VERY VERY IMPORTANT FOR EXAM.
D. The
stage
X the exploration stage
D
C. The assessment
stage
A
N
G
B.The clarification
stage
1. The firm identifies and confirms
the overall business direction.
2. Investment on
the human capital and the value
placed by employees on this investment.
3. The firm checks
the new system
against strategy.
4. The firm plans
the
proposed
changes
into
practice.
A
A. The monitoring
stage
Chapter 1. Human Resource Management (HRM)
A human process intervention
A Power
B
X techno structural interventions
B
Influence
C
strategic intervention
C
X Authority
D HRM interventions
362. Which of the following bargaining is
based on workers’ contribution to productivity?
Long term
C
X Continuous
D All of the above
-C
H
B
A
A Short term
A Coalition Bargaining
RA
YA
N
359. The critical role of the SHRM Application
Tool is to:
?
B
Concession Bargaining
C
X Productivity Bargaining
A Outline techniques, frameworks, and
D None of the above
six steps that must be followed to effectively implement change in an organisa- 363. Disadvantage of ‘BARS’ appraisal system
is
tion.
B X Develop a better strategic management process to deal with the dynamic
changing environment today’s organisations face.
N
A
C Identify and assess a narrow group of
actions and plan how the organisation can
overcome resistance to change.
364.
D identify if the organisation ‘has
enough staff, if the staff heed training, if
the compensation practices are appropriate, and if jobs are designed correctly
A halo effect
B
bias
C
central tendency
D X difficult to develop
Induction is viewed as
A Feel at home
B
Belongingness
C Socializing process
360. Which of the following force makes an individual eligible to make decisions, give
D X All the above
orders& directing work activities of others?
365. ’corporate strategy’ includes
40
Do you know?
VERY VERY IMPORTANT FOR EXAM.
N
G
D
ER
D Command
357. Personal qualities and traits required for
361. Through test measuring for Checking
job is stated in
what we intended to know, is
A job descriptions
A X test validity
B job analysis
B criterion validity
C X job specifications
C content validity
D Both A and C
D reliability
358. Strategic thinking is a
process.
370. ‘rate of return on investment’ is classified
as
A Consolidation
B
Geographic expansion
C
Differentiation
A
X long-term shareholder value
B
calculating stock value
D X Both A and B
X Motorola
C
Sony
RA
YA
N
B
-C
H
A
367. In which company ‘Six Sigma’ was first 372. Who had advocated the systems approach model?
experimented?
A Talcott Parsons
A Toyota
D Ford
368. Which of these activities are not included
in the scope of human resource management?
A Job analysis and design
B
Motivation and communication
C
Safety and health
B
X John T. Dunlop
C
Herbert A. Spencer
D Charles A. Spaulding
373. The principle of organisation that no employee should report to more than one superior is called
A Scalar principle
B
Span of control
C
X Unity of command
N
A
D Unity of direction
D X Organizational structure and de374. A Business Organization deals with prosign
duct/service and has relationship with
369. HR managers play vital role in
?
stakeholder which is being considered a
part of ‘management discipline’ is known
A X Setting production targets
as
B
Formulating strategies
A Maximisation of Wealth
C
Publishing financial statements
B
X Business Ethics
C
Relationship Management
D Preparing reports to shareholders
41
Do you know?
VERY VERY IMPORTANT FOR EXAM.
N
G
D
ER
C calculating return on investment
366. The industrial Disputes Act 1947 proD calculating working capital
vides the following industrial relations
machinery for resolution of conflicts ex- 371. Performance management includes
cept
A X daily and weekly interactions
A Concelation
B meeting semiannually
B Arbitration
C yearly meetings
C X Negotiations
D never having meeting with subordinates
D Adjudiation
Chapter 1. Human Resource Management (HRM)
D Optimisation of Profits
375. Management Functions of Personnel
Management includes
C X The classification of characteristics
of managers’ qualities in addition to their
number
A Controlling
B
B The classification of characteristics of
personnel in an organisation, in addition
to counting their number
Personnel Organisation
C
Formulating strategies
A
B The system of management that is
based on bringing together experts into a
team
377. Justice and fairness of a result of a decision is often classified as
A descriptive justice
procedural justice
C
X distributive justice
RA
YA
N
B
C X The setting of objectives to bring
about the achievement of the corporate
goals
-C
H
D Implement the strategies
D severance justice
378. Which of the following is closely associated with strategic human resource management?
N
A
A Inefficient utilisation of human resources
D The control of the Organisation by
those in the ’head office’
381. Quality and timeliness of work is classified as
A
X “what you are measuring”
B
“how you are measuring”
C
“what are the set standards”
D “the rules of performance appraisals”
B Not attracting the best human re- 382. Who has advanced the Bottom of the
Pyramid concept?
sources
A X C.K. Prahlad
C Providing Superficial training
D X Providing Best training methods
379. Manpower inventory involves
B
Peter Drucker
C
Garry Dessler
D Michael Porter
A The classification of the inventory of
workers in an organisation in addition to 383. ‘employ’s wellness responsibility is an exthe qualities
ample of
42
Do you know?
VERY VERY IMPORTANT FOR EXAM.
N
G
D
Personnel Planning
ER
D The classification of characteristic features of functions for inventory in addition
to the total number of functions
D X All of the above
380. What is meant by the term ’management
376. Next step after ‘defining current business’
by objectives’?
is to
A System of giving the authority to
A X external and internal audit
carry out certain jobs by those lower down
the management hierarchy
B Formulating a new direction
C
A human process intervention
A Job design
B
techno structural interventions
B
Job ranking
C
strategic intervention
C
X Job analysis
D X HRM interventions
D Any of the above
390. In a big five models, ‘openness to experience’ is tendency to be
Amartya Sen
C
Mahabub Ul Haq
D X Keith Hart
A
-C
H
B
A
A Keith Davis
386. Which of the following is a Matrix Organization?
X imaginative
B
assertive
C
achievement
D autonomous
RA
YA
N
A When projects are geographically
391. A test’s validity can be demonstrated in
dispersed
A X Two ways
B When project structure is independently created
B Three ways
C When bureaucratic structure is made
less hierarchical
C
Four ways
N
A
D Five ways
D X When project structure is superimposed on bureaucratic structure
392. Term ‘job enlargement’ means
387. Which of the following term best repreA redesigning jobs for workers
sents the individuals who have interests in
an Organisation and are influenced by it?
B X assigning additional activities for
workers
A Workforce
B
X Stakeholders
C
Customers
D Stockholders
388. Basis of Job Evaluation is
C moving workers from one job to the
other
D none of above
393. Plan which is firstly discussed in business
plan is mostly
43
Do you know?
VERY VERY IMPORTANT FOR EXAM.
N
G
D
ER
384. Job identification is one of the compo389. Which of the following is a key HR role as
?
nents of
defined by Ulrich et al (2009)?
A job specification
A Personnel administrator
B job design
B X Business ally
C X job description
C Payroll advisor
D job evaluation
D Organisational geographer
385. Who coined the term ‘informal sector’?
Chapter 1. Human Resource Management (HRM)
financial plan
C
B setting employment standards and
policies
personnel plan
D production plan
394. Strategy employers follow to vacate a position where employee is no longer needed
is included in
C X linking human resources with
strategic objectives to improve performance
D Project planning
399. How can high potential employees be developed for future positions?
A promotions
X transfers
A
X internal training
C
reality shock
B
Increasing pal skill
C
Managing employee
A in-person interview
on-site visit
C
X application form
D telephone interview
396. Types in which benefits are classified are
A insurance benefits
B
pay for time not worked
C
retirement benefits
N
A
D X all of above
397. ‘job grading’ is another name of
X job classification
C
alternative ranking method
B
First line supervisor
C
X staff manager
D all of above
401. Which one of the following statements is
wrong about OD?
A It is a diagnostic process
B
X It is a punitive mechanism
C
It is a value driven mechanism
D It is an intervention mechanism
A point method
B
400. Assisting managers in HR functions of
management, known as
A line manager
RA
YA
N
B
D Allowing them to do further studies
-C
H
395. Once a firm has a pool of applicants, the
?
first step in Pre-screening is the
A
D formal training
N
G
B
402. Which of the following is a reason for
supporting a wider span of control?
A To reduce a process of delaying
B To reduce opportunities for delegations
D aligned reward strategy
398. Strategic human resource management
involves
C To have tighter control within the organisation
44
Do you know?
VERY VERY IMPORTANT FOR EXAM.
B
A Financing project marketing related
programming
ER
X marketing plan
D
A
D X To increase contact between man- 408. Business plans designed to achieve the organizational objectives is called
agers and employees
403. Which one of the following is not a charA Human Resource Planning
acteristic feature of Indian labour force?
B
X Homogeneous in nature
C
Low degree of unionization rate
B
Human Resource Forecasting
C
X Strategic plan
ER
A Lack of mobility
D Corporate Development Plan
Freezing - Moving - Unfreezing
D X Unfreezing - Moving - Freezing
406. Consistency of obtained scores in a test is
measured by
A test validity
criterion validity
C
content validity
N
A
B
D X reliability
407. ‘moving stage’ in Lewin’s organizational
change process considers
A mobilize commitment
A
X enterprising orientation
B
investigative orientation
C
social orientation
D conventional orientation
411. First step in management by objectives is
to
A set departmental goals
B
X set organizational goals
C
set individual goals
D discuss departmental goals
B
X consolidation of gains
C
monitoring and assessing programs
D reinforcement of new programs
412. Aligning and evaluating employee’s performance with company’s set goals is
called
45
Do you know?
VERY VERY IMPORTANT FOR EXAM.
C
RA
YA
N
-C
H
A
N
G
D
D High rate of absenteeism and labour
409. Which of the following is a process of systurnover
tematically identifying, assessing and de404. Straight commission plan pay salespeoveloping organisational leadership to enple for their
hance performance?
A X results
A Career planning
B experience
B X Succession planning
C skills
C Manpower planning
D knowledge
405. The right sequence of steps in Kurt
D Human Resource planning
Lewin’s change procedure is
410. People who are attracted to career, involvA Unfreezing - Freezing - Moving
ing expression of emotions belongs to personality type of
B Moving - Unfreezing - Freezing
Chapter 1. Human Resource Management (HRM)
A appraisal management
hierarchy of management
B Employees are a cost which should be
minimized.
D off-the-job training
413. ‘psychological counseling’ is an example
of
A phased retirement
X preretirement counseling
C
honoring experience
D A disregard for unlocking discretionary effort
?
417. A job design is
D
B
C A lack of mutuality existing between
employee and employer
A the design involving maximum acceptable job design qualities to perform a
job
D modifying selection procedure
B X the division of total task to be performed into manageable and efficient units
I. Relay assembly test room experiments
C a systematic way of designing and determination of the worth of a job
III. Illumination experiment
IV. Personal counselling
-C
H
II. Bank wiring observation test
D none of the above
418. ‘B.F Skinner’ proposed motivation model
named as
A behavior modification
RA
YA
N
V. Mass interviewing programme
A I, II, III, IV, V
B
X III, I, V, II, IV
C
III, II, V, I, IV
D V, IV, III, II, I
N
A
415. Which of the following principles of management was not given by Fayol?
A
X Standardisation
B
Unity of direction
C
Stability of tenure
A
414. Arrange different phases of Hawthorne
experiments in their right sequence:
B
behavior reinforcement
C
behavior reshaping
D X Both A and B
419. Reduced responsibilities of senior employees on same job is
A
X phased retirement
B
flexible work
C
honoring experience
D modifying selection procedure
D Subordination of individual interest
to common interest
416. What are the ideas underpinning ‘soft,
commitment’ or ‘high-road’ HRM practices?
420. The Government of India introduced
“The Workers Participation in Management”, Bill in Parliament in
A 1983
B
46
Do you know?
1988
VERY VERY IMPORTANT FOR EXAM.
C
ER
X performance management
N
G
B
A X Labour needs to be treated as assets
to be invested in.
C
X 1990
D 1981
421. Procedure of ranking jobs or grouping in
clusters is included in
426. Qualitative or quantitative information
for maintaining or changing performance
is part of
X performance feedback
A getting job information
B
performance appraisal
B
combining ratings
C
appraisal system
C
ranking jobs
D appraisal feedback
ER
A
person is more motivated
B
growth stage
C
person is less motivated
C
midcareer crisis sub stage
N
A
B
D X maintenance stage
D person is never motivated
425. Engineers and scientists analytical job’s 430. Jobs pay rates on basis of each individual
performance is called
needs
A creativity
A
X individual equity
B
problem solving
B
pay rate equity
C
training
C
collective equity
D X Both A and B
D procedural equity
47
Do you know?
VERY VERY IMPORTANT FOR EXAM.
RA
YA
N
-C
H
A
N
G
D
427. Form of misconduct, which basically
D X selecting and grouping jobs
refers to rebelliousness or disobedience is
422. Organisational factors affecting job declassified as
sign are
A misconduct
A X Workforce and cultural factors
B lack of qualifications
B Employee availability and abilities
C unsatisfactory satisfaction
C Ergonomics and cultural factors
D X insubordination
D Feedback and diversity factors
428. An employee training and confidence
423. Mentoring is very useful when mentors
building is best classified as
works for
A extrinsic rewards
A X same department
B intrinsic rewards
B different department
C de-expectancy
C informal training
D X expectancy
D formal training
424. If a person finds imbalance between his 429. Stage in which person focuses on maintaining established position is called
services and paid salary
A exploration stage
A X tension is created
Chapter 1. Human Resource Management (HRM)
431. Main key in supervisory skills is
A S.R. Udpa
A coaching
B
mentoring
B
Eric Berne
C
Udai Pareek
D X Christopher C. Longdell
437. During which of the following stage, the
D X both A and B
firm plans the proposed changes into prac432. Counseling with employees before retiretice.
ment for second careers outside firm is an
A Clarification
example of
B Monitoring
A phased retirement
C Assessment
B X preretirement counseling
D X Design
C honoring experience
438. Workflow detailed picture is called
D modifying selection procedure
A organization chart
appraisal performance
X job analysis
C
job specifications
C
D both A and C
434. ‘qualitative methods of evaluation’ does
not include
A point method
B
factor comparison method
C
graphical evaluation
N
A
D X none of above
435. Wages and salaries are included in
A
X direct financial payments
B
indirect financial payments
C
compensations
process management
D production unit
439. Which personnel association uses the
idea of bundles of integral HRM practices?
RA
YA
N
B
X process chart
A European association for personnel
management
B
U.S office of personnel management
C X Chartered Institute of personnel&
development
D Association of personnel Service Organisations
440. Why do companies use external job
searches instead of internal searches?
A Legal requirements
B
It is less expensive
C X Companies can add new talent,
new ideas to the organization
D counseling
D Orientation time is reduced
436. The case study method of OD was devel- 441. Coordination of workforce assessment
oped by
and development is futile part of
48
Do you know?
VERY VERY IMPORTANT FOR EXAM.
A job descriptions
B
-C
H
433. Determining duties and characteristics of
positions in staffing, known as
A
N
G
D
ER
C
X talent management
D modifying selection procedure
442. Changing process in which change is formulated and implemented by employees is
called
X organizational development
B
organizational change
C
Lewin change process
C
Interview process
Discharge
D Suspension
447. The three phases of recruitment process
are
C
Planning, Implementing, Screening
Planning, Implementing, Enrichment
D Planning, Screening, Evaluating
448. People that are attracted to occupation of
biologist is best classified as
A realistic orientation
RA
YA
N
D Pre-screening process
C
-C
H
X Selection process
Warning
B
443. The process of choosing individuals who
have re1evant qualifications to fill existing
or projected job openings is
B
B
A X Planning, Implementing, Evaluating
D Maslow’s change hierarchy
A Screening process
X Transfer
D
A
A
444. One of organizational development category is
B
X investigative orientation
C
social orientation
D artistic orientation
449. Ranging and grading salary into just few
levels is called
A
X techno structural
B
mobilize commitment
A
X broad banding
C
consolidation of gains
B
less branding
C
competency model
N
A
D monitoring and assessing programs
445. Which of the following organizations coD skill based pay model
ordinates and controls the working of vol450. In growing organization, specialized staff
untary welfare agencies in India?
is needed by
A ESI Corporation
A X Line manager
B EPF Organisation
B HR manager
C X Central Social Welfare Board
C Staff manager
D Chief Labour Commissioner (CenD all of above
tral)
49
Do you know?
VERY VERY IMPORTANT FOR EXAM.
C
N
G
preretirement counseling
A
B
ER
446. Which of the following is not a part of disciplinary action?
A phased retirement
Chapter 1. Human Resource Management (HRM)
451. Why does the Resource-based view of
SHRM represent a paradigm shift in
SHRM thinking?
C
appraisal manager
D professional training
X Affective component
C
Behavioural component
C X unfamiliar with company perceptions of ideal candidate
RA
YA
N
B
B adept at contacting candidates who
are not on the job market
-C
H
A Attitude
A many contacts in field
D All of the above
453. Arrange the following in order:
i) Promotion
ii) Performance appraisal
iii) Recruitment
iv) Training and Development
D ability to keep identity of firm confidential
457. Which of the following HR activities
may be outsourced to specialist service
providers?
I. administration of pension plans
II. employee
plans
assistance/
X (iii), (iv), (ii),(i)
III. retirement planning
B
(ii), (iii), (i), (iv)
IV. background checks
C
(i), (ii), (iii), (iv)
A I, II& III
N
A
A
D (ii), (iv), (iii), (i)
454. Professional competence and consistency
is exhibited by
A
X effective mentors
B
performance manager
B
I, II& IV
C
II, III& IV
counseling
D X I, II, III& IV
458. QWL movement was spearheaded by
50
Do you know?
VERY VERY IMPORTANT FOR EXAM.
452. The emotional part of an attitude is called
of using an executive recruiter?
A
D Because it focuses on the external
context of the business
N
G
D
ER
A X Because it focuses on the internal 455. The system of ranking jobs in a firm on
the basis of the relevant characteristics, duhuman resources of the business as a
ties, and responsibilities is known as
source of sustainable competitive advantage
A X Job evaluation
B Because it advocates tight vertical inB Job design
tegration between the organisation’s business strategy and human resource strategy.
C Job specification
C Because it relies on a set of highD Job description
commitment HR practices to deliver sustainable competitive advantage.
456. Which of the following is a disadvantage
463. Job changes in an existing job, in same
firm for retirement aged employees is an
example of
A D. Harnett and L. Cummings
B
C.A. Barlett and S. Ghoshal
C
Ronen Simcha and Oded Shankar
D X Eric
Thorsrud
Tryst,
Fred
Enery,
Eina
A
X phased retirement
B
preretirement counseling
C
honoring experience
ER
459. In recent years, job title and tenure is replaced by
C
Rowan Plan
A individual’s role
D Emerson Plan
B
manager’s role
C
X employer’s role
N
A
D line manager
461. Which of the following is not a method of
466. The actual achievements compared with
social security?
the objectives of the job is
A X Social Action
A X Job performance
B Social Insurance
B Job evaluation
C Social Assistance
C Job description
D Mutual Assistance
D None of the above
462. Which of the following term is used to 467. Introduction of new or current trends for
identify, “what the job holder does”? “how
optimal ‘HR’ utilization is part of
it is done”?& “why it is done”?
A Coordinative function
A Job specification
B X Staff function
B Job evaluation
C Line function
C X Job description
D all of above
468. Bonuses are part of
D Job title
51
Do you know?
VERY VERY IMPORTANT FOR EXAM.
X Merrick Plan
RA
YA
N
B
-C
H
A
N
G
D
D modifying selection procedure
464. Providing employees with basic backA X employee performance and compeground information about the firms is
tencies
A Education
B company growth and market share
B X Employee Orientation
C employee skills and creativity
C Colleges and universities
D pay for knowledge
D Required by law
460. Which one of the following is not time
465. In career development, providing perforbased incentive plan?
mance feedback which is career oriented is
part of
A Halsey Plan
Chapter 1. Human Resource Management (HRM)
A
X direct financial payments
B
payroll
C
counseling
473. In performance management, main feature of performance management is to
A increase salary
B
planning incentives
D indirect financial payments
X Gordon Allport
A
X mobilize commitment
B
James Watson
B
consolidation of gains
C
Sigmund Freud
C
monitoring and assessing programs
D creating guiding coalition
475. The expertise of human resource departments became indispensable with the
A
D Theodore T. Herbert
X Long term
C
Continuous
A introduction of employment laws
RA
YA
N
B
-C
H
470. Commitment strategy is inherently
A Short term
D None of the above
N
G
A
B
passing of equal employment laws
C
increase of women in the workforce
N
A
D X both A and B
471. Which of the following has not been pro476. The best medium to reach a ’large audivided under the Code of Discipline?
ence for the process of recruitment is
A Grievance Procedure
A Casual applicants
B Unfair Labour Practices
B X Advertising
C X Multinational Companies
C Employee referrals
D Recognition of Trade Unions
D Employment agencies
472. Process of arming employees of organiza- 477. The business side of the process begins
tion with technology tools, to get jobs done
with the strategic
as the guiding
is called
framework.
A X workplace flexibility
A HR
B
work hour flexibility
B
X Plan
C
work week flexibility
C
Policy
D contributory flexibility
D None of the above
52
Do you know?
VERY VERY IMPORTANT FOR EXAM.
D
ER
C X comparing performance with goals
469. The famous definition of ‘personality’ as
D comparing sales figures from last
“the dynamic organization within the inyear
dividual of those psychological systems
that determine his unique adjustments to 474. ‘unfreezing stage’ in Lewin organizahis environment” - is given by
tional change process, considered as
proportion premium
C
fixed premium
D variable premium
479. In Lewin organization change process, introduction of new attitudes and behaviors
is included in
X moving stage
C
refreezing stage
X pay plan based on knowledge
B
pay plan based on title of job
C
pay plan based on tenure
D pay plan based on performance
484. Compensations and reward packages are
designed for employees, must help company to achieve its
A unfreezing stage
B
A
A mission
D nonmoving stage
vision
A
B
480. Employees join union when they
-C
H
C
A Are dissatisfied with certain aspects
of their jobs.
X strategic goals
D compensation strategy
RA
YA
N
B Feel that they lack influence with 485. Which of the following is the meaning of
‘Golden handshake’?
management to make the needed change.
C Feel unionization as a solution to
their problems.
D X All the above
481. Crucial functions for company’s survival
is managed by
A financial manager
staff manager
N
A
B
C
X line manager
482. Document that consists of all ethical standards that employer expects from employees is classified as
X ethics code
B
descriptive code
C
procedural code
B
It is a gratis.
C
X It is a bribe.
D It is a compensation.
486. The sequence of human resource development activities according to Leonard
Nadler are
A Training, development and education
D both A and B
A
A It is a gift.
B X Training, education and development
C
Education, training and development
D Development, training and education
487. HRD systems include
53
Do you know?
VERY VERY IMPORTANT FOR EXAM.
B
ER
X percent premium
483. ‘Microsoft’ pays new programmers for
learning Windows particulars, classified
as
N
G
A
D distributive code
D
478. Basic difference between piecework and
standard hour plan is of
Chapter 1. Human Resource Management (HRM)
A Feedback and Performance coaching
B Potential Appraisal and Development
Performance Appraisal
D X All of the above
488. Which is not a Training Method?
C
Geographical
493. Techniques which allow employer for
flexible labor stance is
A job classification
B
D X Recruitment Method
job evaluation method
N
A
RA
YA
N
-C
H
A
C job ranking technique
489. The number of people hired for a particular job compared to the number of indiD X pay ranges
viduals in the applicant pool is often ex494. Which of the following is not a regulative
pressed as
type of labour legislation?
A Application ratio
A X Factories Act, 1948
B Recruitment ratio
B Trade Unions Act, 1926
C X Selection ratio
C Industrial Disputes Act, 1947
D Employment ratio
D Industrial Employment (Standing
490. The concept of HRD scorecard was introOrders) Act, 1946
duced in India by
495. Which of the following aptly describes
A X T.V. Rao
the role of line managers and staff advisors
namely HR professionals?
B UdaiPareek
A X Staff advisors focus more on develC ArunHonappa
oping HR programmes while line managers are more involved in the implemenD Rao and Pareek
tation of those programmes
491. A system of industrial relations where social and labour issues are discussed beB Line managers are concerned more
tween trade unions and management at
about develop.ing HR programmes
enterprise level is:
whereas staff advisors are more involved
in implementing such programmes
A Social dialogue
C Staff advisors are solely responsible
B Tripartism
for developing, implementing and evaluating the HR programmes while line manC X Bipartism
agers are not all involved in any matters
concerning HR
D None of the above
54
Do you know?
VERY VERY IMPORTANT FOR EXAM.
Multiple Management
Industrial
ER
C
B
D
Workshop
X Social
D Occupational
A Management Role Playing
B
A
N
G
C
492. Which of the following is not a type of
wage differentials?
A HRD culture
B
biasing tendency
central tendency
ER
D Line managers alone are responsible
C monitoring performance metrics
for developing, implementing and evaluD X all of above
ating the HR programmes while staff advisors are not all involved in any matters 500. A problem occurs when supervisor might
concerning HR.
rate all employees ‘high’ or ‘low’ is called
496. Score that measures how much business
A X lenient/strict tendency
goals are achieved by ‘HRD’ efforts is
X Business linkage score
C
C
HRD competence score
D different tendencies
D HRD system maturity score
A
N
G
501. Ranking of all employees, measuring a
specific trait such as communicating is
497. Which of the following human resource
measured in
practices can be useful in reducing workers’ compensation cost per employee?
A graphic rating scale method
A safety training
disability management
C
safety incentives
D X all of the above
-C
H
B
B
C
RA
YA
N
A HRD needs can be identified at strategic, organisational, operational, task and
person levels
B HRD needs can be diagnostic, analytic, compliance oriented and proactive
N
A
C Task related KSA analysis and training need analysis are integral part of HRD
need analysis
D X Competency mapping, performance appraisal and clarity of career paths
identify HRD needs at task level only
499. ‘HCM’ talent management system includes
B
online training
X alternation ranking method
D paired comparison method
498. Read the following statements on HRD
need analysis. Identify the one which is
not true:
A e-commerce integration
management by objectives
502. When Human Relations training is given
to managers the method adopted is:
A Role-play method
B
X Sensitivity Training
C
In-Basket Exercise
D Managerial Grid Training
503. Improving current and future management performance is called
A job rotation
B
job training
C
lifelong learning
D X management development
504. When company offers specific marketing,
which is not available by others is strategy
of
55
Do you know?
VERY VERY IMPORTANT FOR EXAM.
D
B
Chapter 1. Human Resource Management (HRM)
A
X focusers
A secondary equity
B
corporate strategy
B
collective equity
C
vertical integration
C
primary equity
D all of above
D X individual equity
B
career websites
B
consolidation of gains
C
employer websites
C
creating guiding coalition
D X all of the above
D X reinforcement of new programs
N
A
508. Job analysis information can be collected 513. Which of the following is not a cross cultural theory of international HRM?
through
A Interviews
A Halls Theory
B
Questionnaires
B
X Jai B.P. Sinha’s Theory
C
X Both A and B
C
Geert Hofstede’s Theory
D none of above
D Cluckhohn-Strodthbeck’s Theory
509. Fairness of individual’s job pay rates in 514. A written statement of policies and princomparison to employees within firm is inciples that guides the behavior of all emcluded in
ployees is called
56
Do you know?
VERY VERY IMPORTANT FOR EXAM.
RA
YA
N
-C
H
A
N
G
D
ER
505. Cultural Diversity explained by Greet 510. Employees that are to be retired in nearest
Hofstede has four components. Which of
times are of
the following is not a part of it?
A Generation X
A Individualism vs. Collectivism
B Generation Y
B Power Distance
C X Baby Boomers
C Uncertainty Avoidance
D none of above
D X Quality vs. Quantity of Life
511. Credit managers tend to be classified as
506. Which of the following functions of HRM
personality oriented of
deals with ‘Collective Bargaining’?
A non-conventional
A Staffing
B X conventional
B Forecasting
C non artistic
C Employee-assistance management
D realistic
D X Employee relations management
512. ‘refreezing stage’ considers
507. E-recruiting methods include
?
A mobilize commitment
A internet job boards
A
X code of ethics
A
X Interviews
B
word of ethics
B
questionnaires
C
ethics/ dilemma
C
appraisal interview
D Training Manual
D none of above
ER
515. System which is usually based on infor520. The objectives of HRM are categorized as
mation technology, is
A Personal objectives
A phased retirement
career management
B
Functional objectives
C
X talent management
C
Organisational and social objectives
N
G
D X All of the above
RA
YA
N
-C
H
A
516. The process which best defines the locat- 521. Scope of the HRM includes
ing and, encouraging potential employees
A Retirement and separation of emto apply for jobs is
ployees
A Human resource planning
B HR training and development
B Selection
C Industrial relations
C X Recruitment
D X All of the above
D Job Analysis
517. The focus of Human Resource Manage- 522. Which of the following training programmes is meant for a new employee?
ment revolves around
?
A Machine
A
X Induction training
B
Motivation
B
Sensitivity training
C
Money
C
In-basket exercise
D X Men
D Apprenticeship training
N
A
518. According to Edwin Flippo, the first and
523. Recruitment is widely viewed as a proimmediate product of job analysis is
cess
A X The job description
A X Positive
B The job design
B Negative
C The job production
C Both Positive and Negative
D The job specification
D Unnecessary
519. A technique is used for obtaining information from person orally and directly is 524. Competency-based-job-analysis means
called
defining job in terms of
57
Do you know?
VERY VERY IMPORTANT FOR EXAM.
D modifying selection procedure
D
B
Chapter 1. Human Resource Management (HRM)
A measureable competency
A V.V. Giri
B
behavioral competency
B
X G.L. Nanda
C
observable competency
C
Khandubhai Desai
D X all of above
D P.A. Sangma
526. Dimension which measures competency
of company’s top management to lower
level employees is
A HRD systems maturity score
X HRD competence score
C
HRD culture
D Employee linkage score
531. In arbitration, dispute parties no longer
accord with agreement, willing to change
existing agreement, known as
A binding arbitration
?
RA
YA
N
527. Scope of the HRM includes
A Retirement and separation of employees
B
HR training and development
C
Industrial relations
D X All of the above
N
A
528. Employees involuntary separation from a
job for a certain time period, known as
A mergers
B
acquisitions
D Rapport building, Exploration, Accurate planning
-C
H
B
C Rapport building, Explanation, Action planning
B
non-binding arbitration
C
X interest arbitration
D rights arbitration
532. Company seeking ethical standard must
purport to
A Good Employee Relation
B
Better Production Portfolio
C
Economy of Scale
D X Public Disclosure and Publishing
533. Among the best known trait approaches
to personality measurement - column A
D downsizing
gives Traits and column B states the name
of authority defining them. Match the cor529. During whose tenure as a union labour
minister, the code of Discipline was
rect combination Column - A (Traits) Coladopted?
umn - B (Author)
C
X layoffs
58
Do you know?
VERY VERY IMPORTANT FOR EXAM.
D training based pay
N
G
B Support building, Exploration, Action planning
internship based salary
A
C
D
ER
525. An employee’s salary paid for his skills
530. The three performance counseling phases
and knowledge is called
are
A X competency based pay
A X Rapport building, Exploration, Action
planning
B time based pay
A
X 20 + needs Murray
B
16 traits Eysenck
C
3 traits Cattell
538. Recruitment is widely viewed as a
process?
A
X Positive
B
Negative
D 5 traits Costa& Merree
D
ER
C Both Positive and Negative
534. A
is a company’s plan for how
D Unnecessary
it will balance its internal strengths and
weaknesses with external opportunities 539. Match List-I with List-II and select the
and threats in order to maintain a competcorrect answer using the codes given beitive advantage.
low the lists:
C
X strategy
D tactic
X Employee
B
Sales
C
Production
A − I, B − II, C − III, D − IV
B
A − III, B − IV, C − I, D − II
C
A − I, B − IV, C − II, D − III
D Inventory
536. One of the dimensions included in the
Harvard Model is
A HR outcomes interest
B
X Behavioral interest
C
Stakeholders interest
D Performance interest
N
A
III. X theory
A
RA
YA
N
A
records.
II. Hygiene theory
-C
H
535. HR Department maintains
List-II
I. Hierarchy Theory
537. The
role is to ensure the deserving
managers should get appropriate opportunities for job Rotation.
IV. Y theory
D X A − III, B − IV, C − II, D − I
540. Need of food, water and shelter is classified as
A psychological needs
B
self-actualization
C
X physiological needs
D self-esteem needs
541. Which is the Principles of Human Relations?
A
X Reviewer
B
Assessor
A Principle of Work Recognition
C
Administrator
B
Principle of Participation
C
Principle of Motivation
D Employer
VERY VERY IMPORTANT FOR EXAM.
mission statement
A
B
List-I
a.
An ordinary
person does. want
to work on his own
b. An individual is
willing to work on
his own
c.
Motivational
factors
d. Esteem Needs
N
G
A SWOT analysis
59
Do you know?
Chapter 1. Human Resource Management (HRM)
547. HRP stands for
D X All of the above
542. The term “Grapevine Communication” is
related to
A Formal Communication
C
Written Communication
B
X Human resource planning
C
Human recruitment planning
D Human recruitment procedure
548. Advancements in position with increased
responsibility is called
D Vertical Communication
A
X promotions
A
X Introduction of New Technology
B
transfers
B
To earn money
C
reality shock
C
To obtain property
D formal training
A
544. ‘HR’ manager must be familiar with
Production department
C
Marketing and finance
B
Human resource planning
C
Succession planning
D X all of above
RA
YA
N
D X all of above
A Employment planning
-C
H
B
N
G
549. Process which consists how and what positions are to be filled is called
D Accounting
A Strategic planning
D
543. The main objects of Training Method is
550. The method of collecting money for Corporate Social Responsibility (CSR) by raising prices or following many other unethical ways is often described as:
A Protecting the interest of shareholders
A Reverse effect
B Protecting the interest of employees
B X Reverse Robinhood effect
C X Fudging of Accounts
C Boomerang
D Paying Taxes to the Government
D Roosevelt effect
546. The following person has suggested the
new concept which takes into account vari- 551. The unstructured interview
ous key factors that will tell the overall perA Infrequently conducted
formance of a job.
B Typically is unbiased
A X Elliot Jecques
C Typically is related to future
B Fred Luthas
D X Typically biased job performance
C Juran
552. Which are the factors by which the process of job design can be affected?
D None of the above
N
A
545. Which of the following is not the act of
Corporate Governance?
60
Do you know?
VERY VERY IMPORTANT FOR EXAM.
X Informal Communication
A Human resource project
ER
B
?
A Behavioural
A Organization function
B
Environmental
B
Staffing function
C
Organisational
C
Control function
D X Direction function
D X All of the above
D non investigative personality
D trainee is sent for formal training outside the organisation.
559. An automated end to end process of
managing and compensating employees is
called
-C
H
A human process intervention
B
X techno structural interventions
C
strategic intervention
D HRM interventions
C trainee is presented with written description of organizational problem.
A
554. ‘total quality management’ is an example
of
A phased retirement
RA
YA
N
555. Technique of drawing conclusions from a
candidate’s hand writing about future performance in a role is
A Astronomy
B
preretirement counseling
C
X talent management
D modifying selection procedure
560. Under training and development plan,
the form is to be prepared in
form.
Phrenology
C
X Graphology
A
X Duplicate
D Physiognomy
B
Structured
C
Detailed
N
A
B
556. Term ‘job enrichment’ means
A
X redesigning jobs for workers
D None of the above
B assigning additional activities to 561. The Principle of Equifinality operates
workers
A Within the internal environment
C moving workers from one job to the
B X Within the external environment
other
D reforming and analyzing the job
557. Effective supervision is an activity of
C
Without environment
D Hostile environment
61
Do you know?
VERY VERY IMPORTANT FOR EXAM.
B trainee moves from department to
department to broaden experience.
X investigative personality
N
G
C
D
ER
553. Research and development managers are 558. Action learning is a training technique in
which
classified as
A X trainee is allowed to work full time
A conventional personality
analyzing and solving problems in other
departments.
B non-conventional personality
Chapter 1. Human Resource Management (HRM)
562. Workers compensation, disability insurance, health and hospitalization costs are
all types of
D Unit Council
A employment benefits
A Third country nationals
D optional benefits
563. The following are the factors which come
under ? Work planning? that is component systems of HRD
C
Performance appraisal
A
performance feedback
C
non-financial awards
X Task oriented
B
Task analysis
C
performance oriented
D Credit analysisSubmitted by: Sana
Ullah Swabiwal
RA
YA
N
B
?
-C
H
564. An informal employee-manager refers to
X social recognition program
expatriates
568. Job descriptions are also called as
D X All of the above
A
C
A
Role analysis
X home country nationals
D subordinates
A Contextual analysis
B
B
D financial awards
565. ‘Kakinada Experiment’ on achievement
motivation was conducted in
569. Duties of ‘HR’ manager and staff functions consist of
A
X Assisting line manager
B
Implementing the policies
C
Directing the tasks of people
A Uttar Pradesh
Jammu& Kashmir
C
X Andhra Pradesh
N
A
B
566. Which of the following form for improving workers participation in management
was included in the recommendations of
the Justice Rajinder Sachar Committee report?
B
Joint Management Council
570. A category, testing learned skills and
principles, known as
A measuring reaction
D Gujarat
A Works Committee
D all of above
B
X measuring learning
C
measuring behavior
D measuring results
571. People who are attracted to career, involving verbal activities rather than physical
activities are classified as
62
Do you know?
VERY VERY IMPORTANT FOR EXAM.
X insurance benefits
ER
C
567. A country in which headquarters of company are located are classified as
D
unemployment benefits
N
G
B
C X Workers’ representation in the
Board of Directors and allotment of equity
to workers
A
X enterprising oriented
A
X Exit interview
B
investigation oriented
B
Feedback interview
C
social orientation
C
Convincing interview
D conventional orientation
572. An “Assessment Centre” is
D Directed interview
A A place
C
X Both (A) and (B)
A Line managers
B
X Staff managers
A
A Training
B
-C
H
grams and systems in an Organisation that
focuses on maximizing employee contribution in order to achieve Organisational
success
N
G
C HR managers
D None of the above
D all of above
573. The statement which best describes the
function of Human Resources Planning is 577. Which is the scope of HRM as per Dale
Yoder and Robert?
A An integrated set of processes, pro-
C
Collective Bargaining
Departmental Administration
N
A
RA
YA
N
B X The’ process of ensuring that peoD X All of the above
ple required running the company are being used as effectively as possible espe- 578. The following is not a job evaluation
method.
cially in fulfilling developmental needs
in order to accomplish the organisation’s
A Factor comparison method
goals
B Point Method
C The formal process of familiarizing
new employees with the Organisation,
C Ranking method
new job, work units and culture values, beD X Assessment method
liefs and accepted behavior.
579. Companies may use a(n)
to proD The process of effectively and effivide employees with a single access point
ciently managing your assets.
or gateway on a company’s intranet to all
574. In career development, establishing selfhuman resource information.
career goals is included in
A database
A X an individual role
B X HR portal
B a managerial role
C data warehouse
C an employer role
D URL
D a line manager’s role
580. The organization’s
must be con575. An interview conducted at the time of an
ducive to productivity and quality imemployee leaving the organisation is called
provement.
63
Do you know?
VERY VERY IMPORTANT FOR EXAM.
A technique
D
B
ER
576. Manager who can only issue orders in his
own department
Chapter 1. Human Resource Management (HRM)
A
X Culture
A training and development
B
Development
B
performance appraisal
C
Policy
C
recruiting and placement
D Environment
D X compensation and benefits
X Functional
RA
YA
N
-C
H
A
582. In this technique, personnel specialists
C Line
and operating managers prepare lists of
D Implied
statements of very effective and very ineffective behavior for an employee.
587. Counseling employees for second careers
inside firm is an example of
A X Critical incident technique
A phased retirement
B Forced choice
B X preretirement counseling
C Essay evaluation
C honoring experience
D Management by Objective
D modifying selection procedure
583. Which of the following statement represents ’effectiveness’?
588. The one of the following is the best reason
for the reduced use of written tests is
A Achieve most output in less time
B
Achieve mass production
C
Achieve most output with least input
D X Achieve Organisational goals
A They are hard to construct
B
X They are difficult to validate
C
They are expensive to administrative
N
A
D They give very little information
584. First step in ‘Job ranking’ evaluation
method is to
589. Which of the following strategies requires
a company to concentrate its efforts in
A X obtain job information
one or more narrow segments instead of a
B select and group jobs
broad based strategy?
C
A Cost-Leadership strategy
select compensable factors
D rank jobs
585. In career development focus, compensations planned for non-job related activities
is part of
B
Differentiation strategy
C
X Focus strategy
D None of the above
64
Do you know?
VERY VERY IMPORTANT FOR EXAM.
B
D X compensating employees
D
A Staff
follow-up
N
G
C
ER
581. ‘Coaching of employees’ does not include 586. Under which of the following authority,
an HR manager took the decision to proA planning
vide training to its employees regarding
the operations of newly installed machine?
B preparation
590. One of the following is not included in job
descriptions:
A Duties
C
Location
595. Time and Motion Study was propounded
by
A Elton Mayo
D X Penal actions
B
Henry Gnatt
C
X Frank B. Gilberth
591. Job analysis is must for employees
C
compensations
D Louis D. Brandies
596. Job schedules in which employees can
work for fewer days, but, for longer time
in each day are classified as
D X all of above
A 90
180
C
270
A potential opportunities
C
X potential strengths
flexible work week
597. A trade union is an organisation of
593. ‘Patents’ can be best classified as
potential threats
X compressed work week
D stable work week
D X 360
B
B
C
RA
YA
N
B
A deferred work week
-C
H
592. The multiple-input approach to performance feedback is sometimes called
degree assessment.
N
G
performance appraisal
A
B
D
A training
D potential Weaknesses
N
A
594. Job Enrichment involves
A Increases the amount of money employees are paid for completing an unit of
work
B Is a programme through which management seeks greater productivity from
workers
A X Worker who have banded together
to achieve common goals in key areas such
as wages, hours and working.
B
Shareholders
C
Bank
D Customer
598. Human Resource Management includes
A Motivation,
team building
communication
B
Human Resource planning
C
Employee services
and
D X All of the above
C my answer: (that staff is moved periodically from task to task in order to in- 599. The classical theorists favoured organisacrease variety and interest
tion based on
65
Do you know?
VERY VERY IMPORTANT FOR EXAM.
Job title
ER
B
D X Involves giving employees work
with a greater degree of responsibility and
autonomy
Chapter 1. Human Resource Management (HRM)
A
X Military model
A direct financial payments
B
Civilian model
B
indirect financial payments
C
Strategic model
C
paid bonuses
D X Both A and B
D None of the above
A RensisLikert
A Clark Kerr
John T. Dunlop
B
Luther Gulick
C
Richardson J.H.
C
X Peter F. Drucker
C
Employee State Insurance Act
B
X Matrix structure
C
Functional structure
RA
YA
N
D Divisional structure
D Industrial Employment (standing or607. In big five models, ‘agreeableness’ is tenders) Act
dency to be
602. While writing job description, ‘job title’ is
A sociable
written in section of
A job summary
B
trusting
compliant
B
responsibilities and duties
C
C
X job identification
D X both B and C
N
A
D both B and C
603. Diversification can be best classified as
A
X potential opportunities
B
potential threats
C
potential strengths
608. Job evaluation process, in which raters
categorize jobs into groups is called
A point method
B
job classification
C
X job grading
D aligned reward strategy
D potential weaknesses
604. Factors for determining pay rates are
609. ‘performance’ appraisal feedback always
includes
66
Do you know?
VERY VERY IMPORTANT FOR EXAM.
Industrial Disputes Act
A Line structure
-C
H
B
606. Which of the following organisations is a
two-dimensional structure?
A
601. “Model Grievance Procedure” is given in
the
X Code of Discipline
N
G
D Blake and Mouton
D X Kochan, T.A., et. al
A
D
B
ER
600. Three tier framework of industrial rela- 605. The concept of management by objectives
was given by
tions was proposed by:
A assessment of employee performance
A Three
D X all of above
610. ‘Silk Road Technologies’ talent management system includes
A applicant tracking
C
performance management
615. A method in which corresponding points
of each compensable factors for calculation
of total point is called
Autonomy
C
Feedback
D Diversity
B
X point method
factor comparison
C
job classification
-C
H
B
A
A
611. One of the important organizational factors affecting ‘Job Design’ is
?
X Workflow
X Five
D Six
D X all of above
A
C
D alternation ranking method
616. Succession planning can best be explained by
RA
YA
N
612. Based on his 14 principles, Edward Deming is a strong proponent of
A increase in quotas to enhance productivity.
B inspection at the end of production
process.
C X training and development of employees.
A Activity in which managers make decisions regarding the advancement potential of subordinates.
B X Activity that focuses on preparing
people to fill executive positions.
C A chart showing the possible directions and career opportunities available in
an organization.
N
A
D None of the above
D creating quality slogans to motivate
617. The last step in the e-selection process is
workforce.
?
613. The amount sufficient to enable a worker
A consider how the various new staketo live in reasonable comfort, having reholders
and clients will use the system
gard to all obligations to which an average
worker would ordinarily be subject to
B X train the employees that will be responsible for the administration of the proA Fair Wage
cess
B Living Wage
C draw-up a flow chart of the current
C X Minimum Wage
assessment process
67
Do you know?
VERY VERY IMPORTANT FOR EXAM.
on boarding
Four
D
B
B
ER
C
614. Pettigrew& Whipp identified
central factors for managing change successfully.
providing feedback to the employees
setting work standards
N
G
B
D Nominal Wage
Chapter 1. Human Resource Management (HRM)
D draft the desired flow process that
will result from the E-selection process
618. In an organisation initiating career planning, the career path model would essentially form the basis for
A Placement
A Grading method
D Job-classification method
B
ethnocentric screening
C
polycentric screening
A succession planning
D geocentric screening
621. When person’s performance is satisfactory but not promotable, such type of an
interview is
N
A
A satisfactory-promotable interview
B X satisfactory-not promotable interview
C
unsatisfactory-correctable interview
D unsatisfactory-uncorrectable
view
A systematic type interview
624. A company’s strategic goals must work
towards
RA
YA
N
X adaptability screening
C
D X None of the above
620. Procedure that aims to assess probable
success of assignees, in handling of a foreign transfer is classified as
A
A well-organized interview
A
X Point rating method
B
-C
H
C
D Corporate downsizing
A A structured interview
619. Which one is not a non-quantitative job
evaluation method?
Ranking method
Self directed Teams
623. When an interviewer prepares a list of
questions in advance and asks those question to the candidate to obtain the information from him; it is called
D X All of the above
B
C
inter-
B
performance management
C
compensation management
D X all of above
625. Which of the following is not a traditional
model of outsourcing?
A Utility outsourcing
B
X Functional outsourcing
C
Operational outsourcing
D Transactional outsourcing
626. In ‘job classification’ group that contains
jobs with similar difficulty level is called
A classes
B
X grades
C
rank jobs
D combine ratings
622.
is the process of deciding how to
fill the company’s most important execu- 627. An analysis of pending retirements
tive positions.
should include
68
Do you know?
VERY VERY IMPORTANT FOR EXAM.
Rotation
Organisational Restructuring
ER
C
B
D
Transfer
X Succession Planning
N
G
B
A
A determination of average retirement
age
B
grading jobs
C
ranking jobs
planning pension benefits
A A pat on the back of employee
B
Promotion
C
Assignment of more interesting tasks
D X All of the above
A personal competencies
unmotivated
C
X motivators
D hygiene’s
634. Leader-Member relations; task structure
and position power are attributes of which
leadership theory?
A Trait Theory
-C
H
B
X interpersonal competencies
C
business management
D Both A and C
B
A
629. ‘effective negotiation’ is included in
A unhygienic
B
X Situational Theory
C
Behavioural Theory
RA
YA
N
D Contingency Theory
630. The poor quality of selection will mean
extra cost on
and supervision.
635. ‘cost advantages’ can be best classified as
A
X Training
A potential opportunities
B
Recruitment
B
potential Threats
C
Work quality
C
X potential Strengths
D None of the above
N
A
D potential Weaknesses
631. Basic approach in employee’s perfor636. During which plan was the National Apmance compares with their current perforprenticeship Training Scheme introduced?
mance to
A 1st five year plan
A X set standards
B
performance in previous years
B
X 2nd five year plan
C
performance in last job
C
4th five year plan
D none of above
D Annual Plans.
632. ‘quantitative process of job evaluation’ 637. A test that seeks to predict success or faildoes not include
ure through ones handwriting is called
69
Do you know?
VERY VERY IMPORTANT FOR EXAM.
628. The Recognition may be shown in the
form of
633. According to Fredrick Herzberg, a person’s high-level needs are classified as
ER
D X all of above
D X none of above
D
C determine extent of retirement problem
N
G
B
A classifying jobs
Chapter 1. Human Resource Management (HRM)
642. The meaning of the acronym HRM is
B
X Graphology
A Human Relations Management
C
Polygraph
B
Humanistic Resource Management
C
X Human Resource Management
638. Counseling with employees for benefits,
advice and second careers is an example of
A phased retirement
D Human Resourceful Management
ER
D None of the above
643. Process of identifying, assessing and developing leadership is called
X preretirement counseling
A Employment planning
C
honoring experience
B
Human resource planning
C
X Succession planning
639. What are the benefits of human resource
planning?
N
G
D modifying selection procedure
D
B
D all of above
-C
H
A
644. In career development, providing training and development workshops is part of
A Achieve economy in hiring new
workers.
A individual role
B Match personnel activities and future
B manager role
organization objectives efficiently.
RA
YA
N
C Improve the utilization of human resources.
D X All of the above
640. Period that spans between ages 15 to 24 is
classified as
A
X exploration stage
B
trial sub stage
C
establishment stage
N
A
D maintenance stage
641. Benefits provided for temporary and permanent disability disfigurement, medical
expenses and medical rehabilitation is referred to as
A
X Workers’ compensation
B
Financial incentives
C
Fringe benefits
D None of the above
C
X employer role
D line manager
645. In talent management end to end process,
an e-recruiting leads to
A
X succession planning
B
performance management
C
compensation management
D e-recruiting
646. Which of the following is Herzberg’s hygine factors?
A
X Reasonable salary
B
Responsibility for work
C
Sense of achievement
D Recognition at work place
647. The change in specialization and integration in organization context is called:
70
Do you know?
VERY VERY IMPORTANT FOR EXAM.
A Grammatologist
A Co-ordination
A
X Turnover
B
Co-operation
B
Behaviour
C
X Organizational restructuring
C
Misbehaviour
D None of the above
D Feedback
B
non commission plan
C
competitive plan
D noncompetitive plan
A Cousin lab
B
Family lab
C
Stranger lab
D X Organizational lab
RA
YA
N
650. People choosing career as a ‘managers’ 655. A list, consisting of job duties and responbelongs to
sibilities, part of
A
X enterprising orientation
A
X job descriptions
B
investigative orientation
B
job analysis
C
social orientation
C
job specifications
D conventional orientation
D both A and C
N
A
651. Instructing, educating and training em- 656. Which of the following is not a semantic
ployees and subordinates is called
barrier of communication?
A
X coaching
A
X Inattention
B
mentoring
B
Faulty translation
C
career management
C
Ambiguous words
D career development
D Specialist’s language
652. The voluntary and involuntary perma- 657. An availability of information systems to
nent withdrawal from an organisation is
integrate recruitment with learning is a
called
part of
71
Do you know?
VERY VERY IMPORTANT FOR EXAM.
X combination plan
-C
H
A
sensitivity training, also known as Laboratory training?
A
649. A plan, offering a 75% base salary along
with 25% incentives is classified as
N
G
D
ER
648. Pay is rewarded according to strict pro- 653. An interview, candidates are being asked
about relevant past experiences, known as
portionality between rewards and production results, known as
A situational interview
A X straight piecework
B X stress interview
B proportional piecework
C behavioral test
C dis-proportional piecework
D job related interview
D variable piecework
654. Which of the following is not a ‘lab’ in the
Chapter 1. Human Resource Management (HRM)
A phased retirement
A
X Merit rating
B
preretirement counseling
B
Point rating
C
X talent management
C
Both A and B
D None of the above
D modifying selection procedure
ER
658. The following type of recruitment pro- 663. Which of the following emerged when individuals realised the strength they could
cess is said to be a costly affair.
gain by joining together to negotiate with
A Internal recruitment
employers?
X External recruitment
A
X Trade Unions
C
Cost remains same for both types
B
Human Relation movement
C
Employment Legislations
C
Training resources
D X Training needs
-C
H
Internal and external faculty
RA
YA
N
660. Which of the following is not a welfare
provision under the Factories Act, 1948?
A Canteen
B
Creches
C
First Aid
D X Drinking water
N
A
661. Counseling and compensation of employees is part of
A
X Staffing
B
Controlling
C
Leading
A
X Human resource managers
B
Staff managers
C
Line managers
D Board members
665. An equity theory of motivation applies to
employees who are often
A
X under paid
B
over paid
C
regularly paid
D non paid internees
666. According to Herzberg, job working conditions are considered as
D Organizing
662.
system stresses on discipline and
there is simplicity in the form.
A
X hygiene’s
B
DE motivators
C
intrinsic hygiene’s
D extrinsic hygiene’s
72
Do you know?
VERY VERY IMPORTANT FOR EXAM.
664.
are responsible for assisting and advising line managers in areas like recruiting, hiring, and compensation.
A Training aids
B
D Employee relationship Management
A
659. Training information system included
N
G
D None of the above
D
B
667. The process of developing an applicants’ 672. When person’s performance in an interpool for job openings in an Organisation is
view is neither satisfactory nor correctable,
called
A satisfactory-promotable interview
A Hiring
B satisfactory-not promotable interB X Recruitment
view
Selection
C
unsatisfactory-correctable interview
ER
C
Consolidation
B
X right to work
equity theory of salaries
C
equity theory of wages
A artistic
RA
YA
N
B
-C
H
A
D Both A and B
C right to get hired
669. An theory states that employees seek balD right to join a union
ance between offered services and taken
salaries is called
674. People who are investment managers in
personality orientation are classified as
A X equity theory of motivation
D equity theory of compression
670. One time paid payment at time of termination of employees is classified as
A compensation pay
B
supplemental pay
C
sick leave pay
B
investigative
C
realistic
D X enterprising
675. Type of selection test consists
A Aptitude Test
B
Interest Test
N
A
C Personality Test
D X severance pay
D X All of the above
671. For helping mentors and to make them
understand about their respective respon- 676. Process of classifying, ranking jobs and
assigning points to jobs is called
sibilities, a manager needs
A
X formal mentoring
A
X job evaluation
B
informal mentoring
B
job grading
C
career interests
C
pay grading
D developmental needs
D job ranking
73
Do you know?
VERY VERY IMPORTANT FOR EXAM.
C
N
G
D
D Retention
D X unsatisfactory-uncorrectable interview
668. Factors contribute to differentiate its market offering from other products is called 673. Which term describes union membership
is not required as a condition of employA Positioning
ment, classified as
B X Competitive advantage
A right to proceed
Chapter 1. Human Resource Management (HRM)
677. Which one is not a general concept of
T.Q.M.?
X Strategy
B
Team Work
C
Quality Education
B
reasoning test
C
X video simulation test
D miniature job training
683. Interview in which interviewer writes
questions and answers before time is
called
ER
D Continuous Improvement
678. What our business is is stated in
X mission statement
A non directive interview
B
strategic goals
B
X directive interview
C
vision statement
C
Both A and B
N
G
D
A
D all of above
RA
YA
N
-C
H
A
D none of above
679. Advisory Functions of Personnel Man684. A number of benefits can be derived from
agers includes
using E-recruiting, these include
A Training and Development
A it decreases the effectiveness of the reB Advising to the departmental officers
cruitment process by reaching larger numbers of qualified people
C Advising to the top management
B it increases recruitment costs, it deD X Both (A) and (B)
creases and streamlines the administrative
680. Identifying and executing the firm’s misprocess cycle times
sion by matching its capabilities with deC it does not allow the company to evalmands of its environment is the firm’s:
uate the success of its recruitment strategy
A X Strategic Management
D X it increases the effectiveness of the
B Mission statement
recruitment process by reaching larger
numbers of qualified people
C Vision
D SWOT analysis
N
A
681. A job specification is one of the areas of
A
X Job analysis
B
Job design
C
Job description
685. In which of the following methods
grievances are ascertained at the time of
employees quitting the organisation?
A
X The exit interview method
B
The gripe-box system
C
The open-door policy
D Job summary
D Opinion surveys
682. Test in which PC-based situations and
choice s are given to solve situation is 686. In traditional focus, providing informacalled
tion about skills learning is included in
74
Do you know?
VERY VERY IMPORTANT FOR EXAM.
A
A situational test
A
X training and development
A
X Task identity
B
performance appraisal
B
Task significance
C
recruiting and placement
C
Feedback
A 1919
ER
D human resource planning
D Autonomy
687. The International Institute of Labour 692. After ensuring external and internal eqStudies was established in the year:
uity, next step in establishing pay rates is
A
X group similar jobs
X 1960
B
price each pay grade
C
1926
C
fine tune pay rates
N
G
D
B
D 1978
688. The leadership prototype
-C
H
C Is useful primarily for selection and
training of employees
A
693. In talent management end to end process, workforce compensation manageA X Depicts the image of a model leader
ment leads to
B Emphasizes leadership development
A succession planning
B
X performance management
RA
YA
N
C learning management systems
D Uses LPC (Least Preferred Coworker) as an important component
D e-recruiting
689. Job analysis includes the preparation of 694. Which of the following are the decisions
to be made while devising the strategies to
A experience and responsibilities
hire?
B qualification and abilities
A Geographic distribution of labour
C X job descriptions and job specifications
N
A
D All of the above
690. Employees training and evaluating performance before actual job is
reasoning test
C
video simulation test
B
Make or buy employees
C Sequencing the activities in the recruitment process
D X All of the above
A situational test
B
markets comprising job seekers
695. The process of comparing actual performance with standards and taking necessary corrective action is called
D X miniature job training
691. High job satisfaction is the outcome
of which of the following core dimensions described by the Job Characteristics
Model?
A Communicating
B
Co-ordinating
C
Co-operating
D X Controlling
75
Do you know?
VERY VERY IMPORTANT FOR EXAM.
D determining the worth of each job
Chapter 1. Human Resource Management (HRM)
696. For closure, every worker is to be compensated with
average pay for every
year of service completed
20 days
C
25 days
701. Which of the following is/are part(s) of
transformation process, is/are considered
as a part of organizational development?
I. Implementing Strategic Planning and
Alignment
D 30 days
X Third country nationals
B
home country nationals
C
home country nationals
IV. Developing the work climate to enhance teamwork, trust and cooperation
698. When person’s performance is not satisfactory but can be improved is
A satisfactory-promotable interview
inter-
RA
YA
N
promotable
A I, II and III
-C
H
D Second country nationals
B satisfactory-not
view
III. Assessing the environment and
changing organisational structure,
systems and culture
A
A
II. Assessing the competitors strengths
and weaknesses
N
G
697. United States executives, who are working in Australian branch of United Kingdom multinational bank are an example of
B
I, II, III and IV
C
X I, III and IV
D I, II and IV
702. HRM function does not involve
C X unsatisfactory-correctable
view
inter-
D unsatisfactory-uncorrectable
view
inter-
B
X Cost control
699. Position Analysis Questionnaire (PAQ)
for job analysis is
C
Selection
X quantitative technique
N
A
A
B
qualitative technique
C
both A and B
D none of above
700. In career development, communicating
company mission and vision is included in
A individual role
B
managerial role
A Recruitment
D Training
703. Providing new employees with basic information regarding background is
A
X employee orientation
B
employee training
C
both A and B
D none of above
704. In career development focus, individual
goal setting is part of
76
Do you know?
VERY VERY IMPORTANT FOR EXAM.
B
D line manager’s role
ER
X 15 days
X employer role
D
A
C
A training and development
A
X action research
B
X performance appraisal
B
survey research
C
recruitment and placement
C
marketing research
D human research
705. ‘strategic change’ is an example of
A human process intervention
710. A brief write-up of what the job is all
?
about is
A job finding
techno structural interventions
B
X job summary
C
X strategic intervention
C
job analysis
N
G
D
B
ER
D human resource planning
C
Medium HRM
D Utiliarian approach
-C
H
A
706. Treating employees as precious human 711. Effective human resource management
could include all of the following responresources is the basis of the
approach
sibilities except
A Hard HRM
A placing the right person in the right
job
B X Soft HRM
RA
YA
N
707. Sales commission is an example of
A time based pay
B
training employees
C
controlling labor costs
D X all are responsibilities necessary for
effective human resource management
712. Human Resource Management includes
B
X performance based pay
1. Employee Grievance
C
bonuses
2. Organizational climate
3. Job incentives
D salary incentives
N
A
708. A systematic method to teach skills for
job while presenting facts and getting feedback is called
A job rotation
4. Recruitment
5. Selection
Select the correct answer from the following:
B
off the job training
A 1, 2, 3 and 4
C
job instruction training
B
X 1, 3, 4 and 5
C
1 and 5
D X programmed learning
D All of the above
709. ‘integrated strategic management’ is an
example of
713. Human Resource Planning include
77
Do you know?
VERY VERY IMPORTANT FOR EXAM.
D job specification
D HRM interventions
Chapter 1. Human Resource Management (HRM)
A Action planning
A X Worker can sell not only his own
labour but also the labour of his fellow
workers.
Scenario planning
C
Demand and Supply forecasts
B The number of buyers is less than the
number of sellers.
D X All the above
714. The following is (are) the option(s) while
planning for surplus
C
Reduce work hours
A Systems Approach
B
D X All of the above
Behavioural School
C
RA
YA
N
-C
H
A
C X Scientific Management
715. The systematic process of making job valuation determinations about a job based
D Human Relations School
upon its content and the way is which it
720. Supplemental insurance plans are inactually functions within the organization
cluded in
is called:
A long-term incentives
A Job Determination
B short-term benefits
B Job Analysis
C X executive perks
C X Job Evaluation
D job ranking
D Job Grading
721. Low absenteeism and turnover is the out716. High performance work system leads to
come of which of the following core dimensions described by the Job CharacterA X superior employee performance
istics Model
B low labor costs
A Autonomy
safer workplaces
N
A
D less employee turnover rate
717. ‘unclear standards’ usually results in
A unfair appraisals
B
fake appraisals
C
true appraisals
B
Feedback
C
Task Identity
D X Task Significance
722. A system which measures ongoing performance and e-mails reports is called
A direction sharing
D X Both A and B
718. Which of the following is not a peculiarity
of labour market?
B
goal alignment
C
X ongoing performance monitoring
D ongoing feedback
78
Do you know?
VERY VERY IMPORTANT FOR EXAM.
Redesign the jobs
N
G
B
D Labour is less mobile.
719. ‘Case of Schimdt’ is associated with
which School of Management thought?
D
A Reassign the jobs
C Labour market is normally local in
nature.
ER
B
723. According to Fredrick Herzberg, person’s
low-level needs are classified as
B
motivators
C
unhygienic
C the classification of characteristics of
managers’ qualities in addition to their
number.
-C
H
D the classification of characteristic features of functions for inventory in addition
to the total number of functions.
729. The Integrated system model is also
known as
RA
YA
N
D I, III, IV
A
IV. Inter-company Promotion
I, II, IV
A the classification of the inventory of
workers in an organisation in addition to
the qualities.
D
III. Inter-plant Promotion
C
725. In which incentive executives are given
right to purchase stocks for specific period
?
A Harvard Model
B
Michigan Model
Integrated Model
A
X long-term incentives
C
B
short-term incentives
D X Warwick System Model
C
pay scale
N
A
D ranking jobs
726. Human Resource Management is
A
?
X Employee oriented
B
Employer oriented
C
Legally oriented
?
N
G
II. Inter-departmental Promotion
II, III, IV
strategic intervention
B X the classification of characteristics
of personnel in an organisation, in addition to counting their number.
I. Departmental Promotion
B
C
728. Manpower inventory involves
724. Which type of promotion has been described by W. R. Spriegel?
X I, II, III
techno structural interventions
D X HRM interventions
D unmotivated
A
B
730. An aggregate of several related action
plans that have been designed to accomplish a mission within a specified time period is known as
A
X Programme
B
Process
C
Project
D Policy
D None of the above
727. ‘reward systems’ is an example of
731. Focus on long-term issue, that are hardto-reverse are part of
79
Do you know?
VERY VERY IMPORTANT FOR EXAM.
X hygiene’s
ER
A
A human process intervention
Chapter 1. Human Resource Management (HRM)
A coaching
informal training
B Cost-cutting measure is a reason for
downsizing.
D formal training
732. Each band in ‘broad banding’ contains
X wide range of jobs
B
lesser range of job
C
only one type of job
D X Technical up gradation cannot be
attributed as a reason for downsizing.
ER
A
737. When employee’s high expectations confront reality of boring job, it is called
A promotions
D unspecified job description
733. The technique that have been used to
evaluate an employee in comparison with
other employees
B
Forced choice
C
Essay evaluation
D Critical incident technique
transfers
C
X reality shock
D formal training
A
X Ranking
B
738. ‘quality circles’ is an example of
-C
H
A
C Mergers and Acquisitions are responsible for downsizing.
A human process intervention
B
X techno structural interventions
N
A
RA
YA
N
C strategic intervention
734. Which of the following act represents
D HRM interventions
a situation in which employment decisions are NOT affected by illegal- 739. Interviews can be
discrimination?
A structured only
A X Fair employment
B unstructured only
B Legal compliance
C X both structured and unstructured
C Litigation Process
D none of above
D Affirmative action
740. Which of the following is not a type of in735. Span of control and management level of
executive is included in
formation that should be provided by application forms?
A
X job complexity
A Education
B
complexity in hiring
B
Experience
C
complexity in training
C
work stability
D complexity in recruitment
D X Applicant’s age
736. Which of the following statements about 741. All of the following are examples of hudownsizing is not correct?
man resource job duties except
80
Do you know?
VERY VERY IMPORTANT FOR EXAM.
C
D
X mentoring
N
G
B
A Downsizing helps in getting rid of
deadwood.
746. Downside of management by objectives is
B equal employment opportunity coordinator
X financial advisor
D compensation manager
742. Relationships section of job description
defines whom would you
A supervise
work with
A
A binding arbitration
C
interest arbitration
RA
YA
N
C
executive’s human capital
Authority
Work load
D None of the above
A Delphi Techniques
A job complexity
employer’s ability to pay
C
X Responsibility
748. For forecasting the demand for manpower, the important techniques used are
D rights arbitration
744. Compensation for top executive job is
largely based on
B
B
-C
H
X non-binding arbitration
D both A and B
747. A manager may delegate any of the following except
D X all of above
743. Kind of arbitration in which parties are
not committed to accept award of arbitrator is classified as
B
C large pool of human capital is required
B
Statistical Techniques
C
Work Study Techniques
D X All of the above
749. In Lewin organizational change process,
‘creation of sense of urgency’ is called
A
X unfreezing stage
B
moving stage
A X Need to support corporate productivity and performance improvement efforts.
C
refreezing stage
N
A
D X all of above
745. HR’s basic challenges in formulating
strategies include(s):
D all of above
B Employees not play any role in per- 750. During his days at Midvale Steel Comformance improvement efforts
pany F.W. Taylor saw that employees soldiering - deliberately working at a pace
C Not being involved in designing the
slower than their capabilities. He identicompany’s strategic plan
fied that, worker indulge in soldiering primarily for the following reasons:
D Management agenda’s
81
Do you know?
VERY VERY IMPORTANT FOR EXAM.
C
large capital is needed
D
report to
B
N
G
B
X time consuming
A
C
A
ER
A recruiter
Chapter 1. Human Resource Management (HRM)
of an employee is the process of
A Fear of losing jobs if they increase 755.
evaluating
the employee performance of
their output.
the job in terms of the requirements of the
B Faulty wage systems.
job.
Out-dated methods of working
A Merit Rating
751. Motivation theory shows downside of
‘extrinsic rewards’ is explained in
Maslow’s motivation theory
D Fredrick Herzberg motivation theory
ii) Employee Expectations
iii) Composition of work force
iv) Political influence
v) Change in technology
A (i), (ii), (iii) and (iv)
RA
YA
N
employer role
i) Size of workforce
-C
H
752. In career development, discussing career development with subordinates is included in
756. Which four are the factor influencing the
Human Resource Management of an organisation.
B
(i), (ii), (iii) and (v)
C
X (i), (ii), (iv) and (v)
D line manager
D (i), (ii), (iv) and (v)
753. Who is father of Administrative Manage- 757. Advising, counseling and guiding emment Theory?
ployees and subordinates is called
A Max Weber
A coaching
B
Frank Gilbraith
B
X mentoring
C
X Henry Fayol
C
career management
N
A
D Henry Gantt
D career development
754. Which of the following is not a part of the 758. Pay for time not worked, sick leave, supScheme of Workers’ Participation in Manplemental benefits and severance pay are
agement in India?
types of benefits called
A
X Industrial Level Councils
A
X supplemental pay benefits
B
Shop Level Councils
B
optional pay benefits
C
Joint Level Councils
C
compensation law benefits
D Unit Level Councils
D unemployment pay benefits
82
Do you know?
VERY VERY IMPORTANT FOR EXAM.
C
C
X Job analysis
D
X Edward Deci motivation theory
X manager role
C
N
G
B
B
Job evaluation
D Performance appraisal
A Victor Vroom expectancy theory
A individual role
B
ER
D X All of the above
A
C
759. How often HR planning process is implemented within an Organisation?
X Continuously
Annually
C
Bi-annually
AITUC, BMS, CITU and HMS
C
X AITUC, HMS, INTUC and UTUC
D BMS, CITU, HMS and INTUC
764. Human resource department plays/serves
as
D Quarterly
760. An example of ‘variable pay’ is
A
X advisory role
X profit sharing plan
B
line authority
B
pay for performance
C
hiring department only
C
pay for skills
D training department only
N
G
D
A
765. Understanding career skills and effectively use them for employees is process,
known as
761. Assertion (A): Structural inertia is an organizational resistance process to change
A career
because organizationshave built in mechanism toproduce stability. Reason (R): PeoB X career management
ple with a high need for security are likely
C career planning
to resist change because it threatens their
feeling of safety. Codes:
D career development
A (A) is right and (R) is a correct expla- 766. Strike occurs when one union of workers
nation of (A).
strike in favor of another union of workers
RA
YA
N
-C
H
A
D pay for tenure
B X Both (A) and (R) are right, but the
(R) does not explain the (A).
C
Both (A) and (R) are wrong.
D (A) is wrong and (R) is right.
N
A
762. In an organization, under line and staff
the function of ‘staff’ is
A Superior
B
X Advisory
C
Managerial
D Authoritative
is classified as
A economic strike
B
wildcat strike
C
unfair labor practice strike
D X sympathy strike
767. First step in validating a test is to
A
X analyze the job
B
choose the tests
C
administer the tests
D Relate test scores
763. Which four of the Central Trade Union
Organizations were signatories to the 768. In career development, realistic career
inter-union code of conduct?
plans is included in
83
Do you know?
VERY VERY IMPORTANT FOR EXAM.
B
B
ER
A
A INTUC, AITUC, BMS and UTUC
Chapter 1. Human Resource Management (HRM)
A
X individual role
A difficult to develop
B
manager role
B
cause of disagreements
C
employer role
C
time consuming
D line manager
D X difficult to rate
769. Types of ‘appraisal interviews’ are
C
problem solving
A keeping retirees
D X all of above
B
keeping employees
C
attracting retirees
D
tell- and-sell
N
G
B
B
training session
C
X feedback session
A Affective component
RA
YA
N
D interview sessions
-C
H
A
D X Both A and C
770. Step in which employer and employee
discuss performance and plans for future 775. Which of the following component of
is
attitude represents a person’s opinion’s
knowledge, and information?
A defining the job
771. Most of time manager of ‘Human Resource’ department is
A line manager
B
X Cognitive component
C
Behavioral component
D Objective component
776. An interview, interviewer does not ask
question as a set format, called
B
X staff manager
A
X non directive interview
C
active manager
B
directive interview
C
both A and B
D both A and B
N
A
772. Once a firm has a pool of applicants, the
first step in pre-screening is the
A in-person interview
B
on-site visit
C
X application form
D none of above
is the main source of innovations?
777.
A Upgraded technology
B
X Human mind
C
Competitors’ pressure
D telephone interview
D Research& Development
773. Main disadvantage of critical incident
method is
778. HRP stands for
84
Do you know?
VERY VERY IMPORTANT FOR EXAM.
A tell-and-listen
ER
774. Creating culture of honoring experience
is a tool of
A Human resource project
A economic trends
B
X Human resource planning
B
political trends
C
Human recruitment planning
C
competitive trends
D Human recruitment procedure
C A list of tests that will measure cognitive ability
D X Communications and behaviour
780. Cash and stock bonuses for achieving
short-term goals are included in
A long-term incentives
X short-term incentives
C
pay scale
Liberalisation
D X All of the above
785. An advantage of Management by Objectives (MBO) is
A avoids central tendency and biases
B X jointly agreed performance objectives
provides behavioral anchors
D ongoing basis evaluation
RA
YA
N
781. Which of these is an alternate to job evaluation?
A Wage survey
B
X Decision Bank Method
C
Employee classification
D None of the above
N
A
C
C
D ranking jobs
782. An advantage
method’ is
Market friendly state
-C
H
B
B
of
‘critical
786. Less career plans and benefits for people
of color are concluded in
A
X bias
B
reality shock
C
promotion
D transfer
787. Which of the following is not an advantage of using a private employment
incident
agency?
A avoids central tendency and biases
B
avoids central tendency and biases
C
provides behavioral anchors
A it may be faster than in-house recruiting
B it does not require internal recruitment specialists
C
D X ongoing basis evaluation
783. External and internal audit of a company
includes
X screening may not be as thorough
D it may be better for attracting minority candidates
85
Do you know?
VERY VERY IMPORTANT FOR EXAM.
Skills and behaviours
D
B
A Privatization
N
G
A The specific tasks a person must do
ER
784. The following are the key factors of the
new economic policy.
?
A
779. A Competency consists of
D X all of above
Chapter 1. Human Resource Management (HRM)
790. Bottom line of any business plan is
X financial plan
C
personnel plan
RA
YA
N
B
-C
H
A marketing plan
A Job design
B
Job classification
C
X Job description
D Job evaluation
D production plan
796. Online and face to face feedback about
goal’s progress is
791. Offering flexible part-time work, to retirement age senior employees is a technique
A direction sharing
to
X keep retirees
B
goal alignment
B
keep employees
C
ongoing performance monitoring
C
retirement benefits
D X ongoing feedback
N
A
A
797. Competency based pay plan is more
D talent management
792. Identify the managerial function’ out of
the following functions of HR managers?
A
X person oriented
B
job oriented
C
tenure oriented
A Procurement
B
Development
C
X Organizing
D performance appraisal
D evaluation oriented
798. Classification of executive and management positions into series of grades, called
86
Do you know?
VERY VERY IMPORTANT FOR EXAM.
A
N
G
D
ER
788. Availability of information systems for 793. Which factor does not involve in commuupdating and integration of learning, renication to employees
cruitment and employee pay, is part of
A interviewing
A phased retirement
B disciplining
B preretirement counseling
C counseling
C X talent management
D X compensating
D modifying selection procedure
794. Blue collar workers often get paid on
789. Asking manager ‘Does employee is inA X time based pay
formed about performance standards’ is
part of
B performance based pay
A X antecedents
C extra bonuses
B behavior
D discount on fares
C consequences
795. The written statement of the findings of
?
job analysis is called
D counseling
803. Method in which employer first choose
higher and lowest, then secondly choosing
highest and lowest is
B
job description
C
X job evaluation
D employee training
799. Why is ‘procedural justice’ important in
the context of the management of misconduct?
A
X alternation ranking method
B
point method
C
ranking method
D job classification
ER
A job specification
X performance
B
skills
C
tenure
805. Who among the following propounded
the theory of industrial democracy?
A John T. Dunlop
RA
YA
N
A
X Hiring
D All of the above
-C
H
800. All incentive plans focused on
C
Job evaluation
B
Allan Flanders
C
Neil W. Chamberlain
D particular knowledge
D X Sydney& Beatrice Webbs
801. On basis of comparable jobs, variables
such as skills, responsibility and working 806. Which of the following is not a function
normally performed by HR department?
conditions, considered as
A logical factors
A
X Accounting
comprehensive factors
B
Recruitment and Selection
C
X compensable factors
C
Pay and Reward
N
A
B
D intuitive factors
D Employee Relations
802. The following system is simple, less ex- 807. Kind of union security from employees
unions in which company can hire people
pensive and less time consuming.
that are not members of unions is classified
A Paired comparison
as
B
Confidential report system
A closed shop
C
X Ranking
B
X union shop
C
agency shop
D Checklist method
87
Do you know?
VERY VERY IMPORTANT FOR EXAM.
D X It ensures that individuals have a
sense that they have been treated fairly.
B
A
C It reflects on the values and attitudes
of top management.
N
G
D
A It protects the interest of daily wage 804. The process which is continuous and
earners.
stops only when the organisation ceases to
exist
B It reflects on the integrity of HR proA Training
fessionals.
Chapter 1. Human Resource Management (HRM)
D preferential shop
C
808. Voluntarily helping less experienced employees is part of
A formal mentoring
career interests
A consider how the various new stakeholders and clients will use the system
B X train the employees that will be responsible for the administration of the process
D developmental needs
X Business ally
C
Payroll advisor
N
G
A Personnel administrator
B
D draft the desired flow process that
will result from the E-selection process
814. Communications and employs’ participation is part of
D Organisational geographer
B
performance appraisal
C
appraisal system
D appraisal feedback
811. The following technique(s) is based on
the critical incident approach.
A Behaviorally anchored rating scales
(BARS)
Critical incident technique
N
A
B
C
X Both (A) and (B)
D None of the above
812. Which of the following types of control
involves evaluation of inputs and taking
corrective actions before the operation is
completed?
A
X Feed Forward Control
B
Concurrent Control
X company’s plan
B
strategic plan
C
vision
D mission
RA
YA
N
X performance feedback
A
-C
H
810. Showing employees their performance
graphs and quantitative data is an example of
A
C draw-up a flow chart of the current
assessment process
D
809. Which of the following is a key HR role
815. Providing step by step training and enlisting job’s basic tasks is
A job rotation
B
off the job training
C
X job instruction training
D apprenticeship training
816. Information about specific salary and
wage rate for particular job is part of
A
X salary survey
B
market survey
C
equity survey
D HR survey
817. Which of the following is not a type of
HRM strategy?
88
Do you know?
VERY VERY IMPORTANT FOR EXAM.
C
813. The last step in the e-selection process is
ER
X informal mentoring
D Forward Control
A
B
Feedback Control
822. Second step in validating a test is
A Task focused strategy
B
X Placating HRM strategy
A analyze the job
C
Turnaround HRM strategy
B
X choose the tests
D Development oriented strategy
C
administer the tests
C
D X no punitive discipline
Any of the above
D None of the above
B
X human capital
C
compensation capital
D size of working capital
-C
H
A
819. ‘educational level’ of executive is classi- 824. Demonstrable skills, knowledge or befied as
haviors that enable employee’s performance are called
A working capital
A
X competencies
B
job description
C
job specification
RA
YA
N
820. A group interviewer, questions are being
D job evaluation
asked from group of interviewee, consid- 825. The
provides the essential informaered as
tion on which each job is evaluated.
A panel interview
A Job ranking
B X mass interview
B Job enrichment
C computer interview
C X Job description
D personal interview
N
A
D Job enlargement
821. Human Resource Management (HRM) is 826. Organisational factors affecting job dea part of the broad Human Resource Design are
?
velopment (HRD) System, as this focus to
A X workforce and cultural factors
A Selection, Induction, Training and
Development
B employee availability and abilities
B Operational and Organisational Options
C
X (A) and (B) above
D None of the above
C
ergonomics and cultural factors
D feedback and diversity factors
827. An automated end to end process of planning and recruiting employees is called
89
Do you know?
VERY VERY IMPORTANT FOR EXAM.
descriptive discipline
N
G
C
D
ER
818. Method of disciplining, which usually inD relate test scores
volves systems of paid decision-making
823. Point system and factor comparison
leaves and oral warnings is classified as
methods are placed under such category
A punitive discipline
A Non Non-quantitative job evaluation
B distributive discipline
B X Quantitative job evaluation
Chapter 1. Human Resource Management (HRM)
A phased retirement
A Consumer goods
B
pre-retirement counseling
B
X Industrial goods
C
X talent management
C
Speciality goods
D None of the above
D modifying selection procedure
A realistic orientation
C
Banking
D Pareto Diagram
A
X performance appraisal
-C
H
Taguchi Diagram
social orientation
A
A Kaizen Diagram
C
C
834. An evaluation process of employee’s performance, in comparison to set standards
is called
829. Fish bone diagram is also known as
X Ishikawa Diagram
X investigative orientation
D artistic orientation
D X Agriculture
B
B
B
compensation
C
counseling
RA
YA
N
D design of evaluation
830. Seeking guidance from experienced peo835. Process that enables manager to make
ple for advising and counseling is called
comparison between employee’s and his
department goals is
A X mentoring
B
employee’s performance
A direction sharing
C
career interests
B
X goal alignment
C
rewards and recognition
D developmental needs
N
A
D coaching and development support
831. Increments based on performance is a basis of
836. Career in Human Resource Management
means
A X direct financial payments
B
non direct financial payments
C
direct compensation
A A status job
B
A respectable consistent occupation
C A job where a person can earn livelihood
D bonuses
832. Goods used by an organization in producing other goods is called
D X The progression of a person in his
occupation over the years
90
Do you know?
VERY VERY IMPORTANT FOR EXAM.
Textile Industry
D
B
N
G
A Coal Industry
ER
828. In which of the following we notice 833. People attracted to occupation involving
cognitive activities are classified as
under-employment in a large measure?
837. Collective bargaining items that are in- 842. Vertical integration in relation to SHRM
troduced by any other party must be barcan be described as which of the followgained considered as
ing?
B
X mandatory bargaining items
C
voluntary bargaining items
D involuntary bargaining items
838. ‘performance management’ is always
performance oriented
C
sales oriented
D The relationship or integration between operational functions and policies
A
D none of above
839. Find the machinery which is not method 843. The term used before the language of
modern HRM was
of settlement of industrial dispute:
B
X Consultation
C
Adjudication
A Labour Relations
-C
H
A Conciliation
B
Personnel Management
C
Industrial Management
RA
YA
N
D X All of the above
D Works committee
840. Which one is a part of performance mea- 844. Observing CV’s of candidates for rating
by order, considered as
surement?
A Trait
A candidate order error
B
Behaviour
B
candidate contrast error
C
Outcome
C
X both A and B
N
A
D X All the above
D none of above
841. Whistle Blowing is the situation wherein 845. Recruitment policy usually highlights
an employee
need for establishing
?
A Causes indiscipline in the organization.
B Discloses other employees’ illegal immoral or illegitimate activities.
C X Discloses the employer’s illegal immoral or illegitimate activities.
D All of the above.
A
X job specification
B
job analysis
C
job description
D none of the above
846. Establishing company based career centers is a method, relating to
91
Do you know?
VERY VERY IMPORTANT FOR EXAM.
B
C X The relationship or integration between the internal HR processes, and the
Organisation’s business strategy and external market.
D
X goal oriented
B The relationship or integration between HR functional policies, for example
employee development, employee reward
and employee relations
N
G
A
A The relationship or integration between an Organisation’s senior managers
ER
A illegal bargaining items
Chapter 1. Human Resource Management (HRM)
C
performance management
D employee development
847. ‘Hay consulting firm’ emphasizes compensable factors such as
A skills
B
efforts and responsibility
C
knowledge
848. People having investigative personality
often choose profession as
R&D managers
D X all of above
4
C
5
D 6
A
X higher task performance
B
lower task performance
C
fixed performance rewards
D variable performance rewards
853. In career development focus, matching
job and individual competencies is part of
-C
H
C
B
A
A physicians
psychologists
X3
852. Psychologist ‘Edwin Locke’ stated that
specific and challenging goals lead to
D X accountability
B
A
A training and development
B
performance appraisal
RA
YA
N
849. Who has extended the Vroom’s ExC X recruiting and placement
pectancy Theory of Motivation by suggestD compensation and benefits
ing that motivation is not equal to satisfaction and performance and by depicting 854. A strategy, employees seeking flexibility
what happens after performance?
in workforce, workplace within same company, regarded as
A X Porter and Lawler
B
Edward Tolman
A promotions
C
Harold Kelly
B
X transfers
C
reality shock
N
A
D Alderfer
850. Which one is not a part of effective organization’s career planning process?
A Personal Assessment
B
D formal training
855. The last stage in a grievance redressal
procedure is handled by
A Union
X Incentive Management
C Assessment of Occupational and career choice
D Annual Appraisal and Development
Programme
B
Voluntary Arbitrator
C
H.R. Department
D X Grievance committee
92
Do you know?
VERY VERY IMPORTANT FOR EXAM.
appraisal management
ER
B
851. How many types of strategies are there in
strategic planning?
D
X career management
N
G
A
856. What tactic will employers likely have to
take to fill openings left by retiring employees?
A instituting flexible work hours
Job standardisation
D X All of the above
862. In traditional focus, an analysis of future
and present skills and tasks is part of
D X rehiring retirees
857. An integral part of feedback process is
A direction sharing
B
goal alignment
C
ongoing performance monitoring
A training and development
B
performance appraisal
C
recruiting and placement
D X human resource planning
863. First step in establishing pay rates is to
X Forecasting
B
Organising
C
Operating
group similar jobs
C
price each pay grade
D fine-time pay rates
RA
YA
N
A
X conduct salary survey
B
-C
H
858. Delphi technique is used in
A
A
D X coaching and development support
D Staffing
859. In career development focus, employees
career interests and aptitudes is part of
A training and development
performance appraisal
C
X recruiting and placement
N
A
B
D human resource planning
864. Levels and series of steps based on years
of service in pay grades are called
A
X pay ranges
B
grade ranges
C
similar jobs grades
D anchoring pay ratings
865. Tests that measure traits, temperament,
or disposition are examples of
A Manual dexterity tests
860. Objectives of training is
A Increased morale
B
X Personality tests
Intelligence tests
B
Increased productivity
C
C
Favourable reaction to change
D Work sample tests
D X All of the above
861. Job analysis includes
866. According to Herzberg, for creating selfmotivated workforce employers should focus on the
93
Do you know?
VERY VERY IMPORTANT FOR EXAM.
hiring more women
C
ER
C
Job classification
D
providing elder care
B
N
G
B
A Job grading
Chapter 1. Human Resource Management (HRM)
de-motivator factors
C
intrinsic factors
B setting employment standards and
policies
D extrinsic factors
A
X timely
B
tricky
C
transparent policies
ER
867. In setting SMART goals, ‘T’ stands for
D Project planning
872. Negotiation of labour contract by Union
and Management is referred to as
D none of above
868. Comparison of employees’ actual performance with set standards is involved in
A leading
C
X controlling
D staffing
RA
YA
N
C
X lifelong learning
Industrial Relations
C
Consumerism
A absence rate
A job rotation
job training
B
D Trade Union
873. The
metric can be used as a measurement to show improvements to savings in recruitment and retention costs.
869. Providing continuous learning, training
and help to employees for expansion of
horizon is
B
X Collective Bargaining
A
organizing
A
-C
H
B
C X linking human resources with
strategic objectives to improve performance
D programmed learning
X cost per hire
C
HR expense factor
D human capital ROI
874. Which of the following is a force that acts
as stimulant for organizational change?
A Technology
B
Economic Shock
C
Nature of the workforce
N
A
870. Easiest performance appraisal interview
is
B
D X All of the above
875. While considering promotion of an emB satisfactory-not promotable interployee, the following is the most important
view
consideration:
C unsatisfactory-correctable interview
A Seniority
A
X satisfactory-promotable interview
D unsatisfactory-uncorrectable
view
inter-
871. Strategic human resource management
involves
?
B
Competence
C
Loyalty
D X Only (A) and (B)
94
Do you know?
VERY VERY IMPORTANT FOR EXAM.
B
A Financing project marketing related
programming
D
X motivator factors
N
G
A
B
Business linkage score
C
HRD competence score
B
Organizational performance
C
Emergent employee behaviors
D X all of above
A
X benefits
B
Transactional
B
stock ownership
C
Integrated
C
loyalty scholarships
D X Personalised
884. The goal of this stage of HR intranet site
development is to provide employees with
879. For continuous work growth, company’s
a truly individualized experience based on
direct, non-financial and financial paytheir individual profiles
ments are being received by employees,
categorized as
A Brochure ware
N
A
D HRD system maturity score
885. Hawthorne experiments were conducted
at
880. Changing behavior of employees by rewarding or punishing is called
A Hawthorne Electric Company
D all of above
A
X behavior modification
B
X Western Electric Company
B
behavior modeling
C
General Electric Company
C
behavior reshaping
D Eastern Electric Company
95
Do you know?
VERY VERY IMPORTANT FOR EXAM.
X HRD culture
RA
YA
N
A
-C
H
A
N
G
D
ER
876. Generally in chain of command, no one
D behavior management
can issue orders outside their own depart- 881. Period in which people act as mentors for
ment is
younger employees is called
A X staff managers
A exploration stage
B line managers
B growth stage
C CEO
C midcareer crisis sub stage
D none of above
D X decline stage
877. Tests are classified on basis of measure882. Paired comparison method can be used
ment of
by
A mental abilities
A Superiors
B personality and interests
B Peers
C physical abilities
C Subordinates
D X all of above
D X All of the above
878. ‘HRD’ dimension which is measured
with help of development of questionnaire 883. ‘HR’ activities lead to
is named as
A Achievement of strategic goals
Chapter 1. Human Resource Management (HRM)
886.
occurs when an interviewer judges 891. Fair procedures perceived for allocation
an applicant’s entire potential for job perof job pay rates is included in
formance on the basis of a single trait, such
A X procedural equity
as how the applicant dresses or talks.
B pay rate equity
A X Halo - effect
D individual equity
892. When constructing the ad, it is important
to consider how to best
?
887. In 360-degree feedback, ratings are collected from
A supervisors
B
subordinates
C
peers
D X all of above
A exploration stage
growth stage
C
X midcareer crisis sub stage
Get right candidate
C
How will be the profit
D The candidate reach in profit
method, common factors to
893. Under
all the jobs are identified.
A
X Point
B
Merit
C
Factor comparison
RA
YA
N
B
B
-C
H
888. A stage which concludes major career reassessments is called
A X Attract attention to the advertisement
N
A
D Ranking
894. In Factor Comparison method, each facD maintenance stage
tor is ascribed a
889. When an employee harms a third party
because of inadequate employee training,
A X Money value
it is called
B Ranking
A training
C Scale
B X negligent training
D None of the above
C both A and B
895. A personnel plan requires forecast of
D none of above
A personnel needs
890. In Vroom’s theory, motivation is a product of
A expectancy
B
instrumentality
C
valence
D X all of above
B
supply of inside candidates
C
supply of outside candidates
D X all of above
896. Managers subscribing to
assumptions attempt to structure, control and
closely supervise their employees.
96
Do you know?
VERY VERY IMPORTANT FOR EXAM.
D None of the above
ER
Stress producing
primary equity
D
C
C
N
G
Unstructured
A
B
902. Which of the following is not a feature of
systems approach?
X Theory ‘X’
B
Theory ‘Y’
C
Both Theory ‘X’ and Theory ‘Y’
D Neither Theory ‘X’ nor Theory ‘Y’
897. Which of the following is not a TQM technique?
A Six Sigma
X Core Competency
D X It is not necessary for a system to
have a boundary
903. Labour productivity means
D Zero Defect Programmes
898. Selection of the candidates is done out of
B
Internal sources
C
External sources
C
RA
YA
N
B
secondary data
C
collective equity
Output is less than input
Output is equal to input
D Output is negative
904. ‘Leisure time counseling’ is an example of
D Internal as well as external sources
899. Salary survey can be conducted through
A primary data
X Output is greater than input
A
X Target population
B
-C
H
A
A
D X both A and B
900. Opening retail stores, way ‘Apple’ has
opened , a classic example of
A phased retirement
B
X preretirement counseling
C
honoring experience
D modifying selection procedure
905. Which of the following term is used
to identify, “what the job holder does”?
“How it is done”?& “why it is done”?
A Job specification
X vertical integration
B
Job evaluation
B
horizontal integration
C
X Job description
N
A
A
C
D Job title
906. Portion of increased salary paid to employee for an individual performance is
called
consolidation
D geographic expansion
901. A job analyst’s task is to
A
X prepare job description
A
X merit pay
B
integrate development activities
B
motivators
C
develop compensation plans
C
de-merit pay
D advise management
D fixed merit pay
97
Do you know?
VERY VERY IMPORTANT FOR EXAM.
C
C Parts and sub-parts are related to one
another
D
Quality Circles
B System transforms inputs into outputs
N
G
B
A A system is a combination of parts
ER
A
Chapter 1. Human Resource Management (HRM)
907. Structured interview is also called
912. Solving and implementing solutions in
empowering employees to review problems can, best classified as
X non directive interview
B
directive interview
A
X action research
C
both A and B
B
customer research
C
marketing research
D collaborative approach
908. Porter and Lawler model is related to
X Motivation
D Leadership
A
X external equity
B
internal equity
C
compensating equity
910. Types of third party negotiation, known
as arbitration, includes
A non-binding arbitration
B
interest arbitration
C
non-binding arbitration
D X all of above
N
A
C
anecdotal evidence
D X both A and B
914. “Quality Circles in India”, the first book
incorporating the process to be adopted in
developing, implementing and sustaining
quality circles, was authored by
A T.V. Rao
RA
YA
N
D collective equity
measurable evidence of effectiveness
-C
H
909. Salary surveys are used for monitoring
and maintaining
B
911. “Labour is not a commodity” - is the assertion made by
B
D.M. Pestonzee
C
Udai Pareek
D X S.R. Udpa
915. A test which measure, what it is intended
to measure is
A
X Valid test
B
Reliable test
C
Objective test
D Standardised test
916. Position a person has over many years in
A X The Declaration of Philadelphia
any occupation is called
adopted by 26th session of ILO
A X career
B The Magna Carta
B career management
C The Constitution of India
C career planning
D The International Labour Conference
D career development
98
Do you know?
VERY VERY IMPORTANT FOR EXAM.
C
A measurable evidence of efficiency
N
G
Attitudes
A
B
D human research
913. The performance of human resource departments is evaluated based on
D
A Perception
ER
A
917. Which of the following components is not 922. The first Factory Legislation in India was
true as a part of unemployment definition?
enacted in
A 1860
Mentally fit to work
C X Ability to discharge the work most
efficiently
D But, unable to find work
918. Which is the Human Relation Policy?
B
Common interest
C
Mutual acceptance
C
1882
D 1891
923.
set guidelines regarding safety
practices at work.
A Equal employment laws
B X Occupational safety and health
laws
C
Labor laws
D Advertising regulations
919. In career development, providing sup- 924. ‘incentives’ given to employees are a part
of
port in developing career is part of
A non direct financial payment
A individual role
B X direct financial payments
B X managerial role
C compensation
C employer role
D pension benefits
D line manager’s role
925. Which of the following department of
an Organisation performs the managerial
920. Which of the following act deals with refunction of matching Organisational needs
cruitment and selection?
with the skills& abilities of the employees?
A Child labour act
A Finance department
B The apprentices act
B Marketing department
C Mines act
C Production department
D X All of the above
D X Human Resource department
921. The problem of industrial discipline was
926. Disadvantage of ‘forced distribution
debated by the Indian Labour Conference
method’ is
(ILC) held in India in
A difficult to develop
A 1955
B cause of disagreements
B X 1957
C time consuming
C 1959
D X ranking is based on employer’s cutD None of these
off points
N
A
RA
YA
N
-C
H
A
D All of the above
99
Do you know?
VERY VERY IMPORTANT FOR EXAM.
X Open communication
X 1881
D
A
B
N
G
B
ER
A Physically fit to work
Chapter 1. Human Resource Management (HRM)
927. Building blocks of performance management are
A 3
928. Typical simulated tasks include
A Collective Bargaining
A management games
leaderless group discussion
C
The in-basket
A
X departmental strategy
B
business unit
C
companywide strategy
secondary equity
D collective equity
933.
is defined as disputes between parties submitted and decided by a neutral
third party.
D X6
B
C
B
Affirmation Action
C
X Arbitration
A It is a people driven activity.
-C
H
D business strategy
A
D Negotiation
D X all of above
934. Which of the following statements is
not true about benchmarking strategy of
929. ‘functional strategy’ can also be considTQM?
ered as
B
It is related to the efforts of Kaizen.
C X It is related to the raising of criteria
for selection.
N
A
RA
YA
N
D It is raising the performance standards of the organization.
930. An interview, in which supervisor and
subordinate review appraisal, called
935. Workers with manual jobs are mostly
paid as
A structured interview
A pay plan based on knowledge
B unstructured interview
B X pay plan based on skills
C X appraisal interview
C pay plan based on tenure
D hiring interview
D pay plan based on performance
931. In traditional focus, rewards based on
936. Making a fit between company’s competproduction is part of
itive aims and each department’s plan is
A training and development
A Strategic planning
B
performance appraisal
B
X Strategic fit
C
recruiting and placement
C
Corporate strategy
D X compensation and benefits
D Competitive strategy
932. Job’s pay rate in comparison with one’s 937. Which of the following is the internal
own firm is an example of
sources of recruitment?
100
Do you know?
VERY VERY IMPORTANT FOR EXAM.
5
primary equity
ER
C
B
D
4
X external equity
N
G
B
A
A Promotion
A recruiting and hiring
B
Trainees
B
managing employees
C
Transfer
C
compensating employees
D X all of above
D X All of these
A HR outcomes interest
iii) Try out performance
iv) Training preparation
D Performance interest
v) Follow up.
939. Second step in ranking method of job
evaluation is to
A combine ratings
-C
H
B
B
rank jobs
C
selecting compensable factors
C
RA
YA
N
D X grouping jobs
A (i), (ii), (iii), (iv) and (v)
940. Appraisals of employees must be discussed in context of
(ii), (i), (iv), (iii) and (v)
X (i), (iv), (ii), (iii) and (v)
D (iii), (i), (ii), (v) and (iv)
944. In which personality type we can include
accountants?
A realistic
A
X employees’ career aspirations
B
investigative
B
performance applications
C
social
C
industry leading compensation
D X conventional
N
A
D employee training
941. Lean production aims at:
945. Anchoring jobs and slotting other jobs accordingly is called
A
X benchmarking jobs
B
evaluating pay scales
C
evaluating pay grades
A Continuous improvement
B
C
Aim at zero defects
Just-in-time inventory system
D evaluating internal equity
D X All of the above
946. Management guru, Edward Deming ar942. ‘Talent Management’ automated end to
gues that employee’s performance is result
end process involves
of
101
Do you know?
VERY VERY IMPORTANT FOR EXAM.
X Stakeholders interest
D
C
ii) Present the task
N
G
Behavioral interest
i) Instructor Preparation
A
B
ER
938. One of the dimensions included in the 943. Which one of the following is not in sequence of personnel training procedure
Harvard Model is
?
Chapter 1. Human Resource Management (HRM)
A training communication
A Wage Fund Theory
B
quality management
B
Subsistence Theory
C
own motivation
C
X Surplus Value Theory
D Residual Claimant Theory
947. What term refers to the knowledge, edu- 952. Which of the following is not a field of industrial relations?
cation, training, skills, and expertise of a
firm’s workers?
A State and their institutions
A human resources
intangible assets
C Study of workers and their trade
unions
D X Study of consumers and their associations
948. Which of the following statements about 953. Career counseling is part of which of the
Organizational Behaviour is wrong?
following functions of HRM?
A Compensation& benefits
-C
H
A It is an inter-disciplinary subject.
A
D knowledge assets
B It believes that individual, group and
organization are subsystems of OB.
B
Planning& selection
C
X Training and Development
C Its explanation finds roots in systems
as well as contingency theories.
RA
YA
N
D Maintenance of HRIS
954. “Poverty is an artificial creation. It does
D X It deals only with prediction of hunot belong to human civilization and we
man behaviour at work.
can change that and can make people come
out of poverty through redesigning our
949. Standard of ‘output’ for a job is called
institutions and policies.” This preamble
A X fair day’s work
refers to
B
unfair day’s work
A Women Entrepreneurship
C
incentive rate
B
Corporate Entrepreneurship
C
X Social Entrepreneurship
N
A
D systematic soldiering
950. Recruitment
D None of the above
955. Relationship between two variables can
be identified with help of
A follows selection
B
X precedes selection
C
matches selection
A ratio analysis
D none of the above
951. Which of the following theories of wages
was propounded by Karl Marx?
B
X scatter plot
C
trend analysis
D all of above
102
Do you know?
VERY VERY IMPORTANT FOR EXAM.
C
D
X human capital
Management and their associations
N
G
B
B
ER
D X both A and B
956. Expectancy Theory of Motivation was 961. In how many dimensions HRD maturity
propounded by
level in an organization is measured?
A 3
A Porter and Lawler
B
McGregor
B
X4
C
X Vroom
C
5
D 6
957. “We must maintain in good order the 962. “Navigating office politics” needs
property, we are privileged to use, proA X mentoring
tecting the environment and natural reB employee’s performance
sources” is known as
C
Maintaining good property
D Protect natural resources
A
B
bonuses
C
promotion
RA
YA
N
X salaries
-C
H
958. Managers and executives are often paid
in form of
A
D shopping discounts
959. Who is not associated with development
of human development index?
A Sudhir Anand
Meghnad Desai
C
Mahabub-ul-Haq
N
A
B
D X Manmohan Singh
960. One of the acceptable methods for obtaining feedback of training is called
A
X Structured Interview
B
Performance after Training
C
Improvement after Training
D Employee Turnover Rate
D developmental needs
963. Which of the following relates to training
works?
X Job rotation
B
Induction
C
Vestibule
D Task
964. Which of the following is method of
Union recognition?
A Secret Ballot
B
Check-off System
C
Membership Verification
D X All of the above
965. Who has advanced the Goal setting theory of Performance Management?
A
X E.A. Locke& Gary Lutham
B
F. Trompenaavs and Charles Hamp
C
R. Tung and Arthur Anderson
D J.C. Usunier and P.N. Gharvi
966. To address the challenges and opportunities they face organisations engage in a
process of strategic management. Strategic
management is:
103
Do you know?
VERY VERY IMPORTANT FOR EXAM.
X Social responsibility of business
career interests
N
G
B
C
A
A Protecting business environment
D
ER
D J. Stacy Adams
Chapter 1. Human Resource Management (HRM)
A short-term focused and composed of 970. Wage and Salary Administration consists
of
organisational strategy, including strategy
formulation and implementation
A Representative Role
B short-term focused and composed
of the organisation’s mission, vision and
value statements
B
Rate Determination
C
Creation of Post
A Financial incentives can shape a person’s goals.
967. The process of grouping of similar types
of works together is known as
B Can help the firm to attain individual
equity.
B
Job design
C
Job evaluation
D Job description
968. A job design is
C
Fit an individualistic culture.
A
X Job classification
D X Aids performance measurement.
appraisal done separately will pro972.
vide feedback on the potential of these
managers.
-C
H
A
N
G
the organisation’s mission, vision and
value statements
RA
YA
N
A The design involving maximum acceptable job design qualities to perform a
job
A
X Potential
B
Managerial
C
General
N
A
D Administrative
B X The division of total task to be performed into manageable and efficient units 973. An advantage of ‘alternation ranking
method’ is that it
C A systematic way of designing and
A is simple to use
determination of the worth of a job
B X avoids central tendency and biases
D None of the above
C ends up with predetermined rating
969. When an organization outsources the refigures
sponsibilities for the end-to-end delivery
of the recruitment/selection process coverD provides behavioral anchors
ing all vacancies is
974. Equity theory of motivation includes
A Recruitment process and screening
A external equity
B
Business process and screening
B
internal equity
C
Knowledge process and screening
C
individual equity
D X All the above
D X all of above
104
Do you know?
VERY VERY IMPORTANT FOR EXAM.
D
ER
C X long-term focused and composed
D X All of the above
of organisational strategy, including strat- 971. Which one of the following is the advanegy formulation and implementation
tage of team-based pay for performance
plans?
D long-term focused and composed of
975. Career planning and development is an
example of
A human process intervention
B
techno structural interventions
C
strategic intervention
D Strategic, Market oriented, Analytical, Reportable, Technical
980. According to Fredrick Herzberg, person’s
“higher-level” needs are
A
X accomplishment and recognition
B
food and shelter
ER
D X HRM interventions
B
Evaluate alternatives
982. Off the Job Training Method consists
A Role Playing Method
RA
YA
N
C X Determine strength and weaknesses
B
Case Study Method
C
Programmed Training
D none of above
D X All of the above
978.
is the right to make decisions, to di983. A brief write-up of what the job is all
rect the work of others, and to give orders.
about is
A Leadership
A Job finding
X Authority
B
X Job summary
C
Delegation
C
Job analysis
N
A
B
D Management
979. What composes the ‘SMART’ goals?
A Simple, Monetary, Achieved, Reliable, Total
B X Specific, Measurable, Attainable,
Realistic, Time Bound
C Strategic, Measurable, Analytical, Reportable, Technical
D Job specification
984. How many stages does the recruitment
process comprise of?
A 2
B
6
C
9
D X5
105
Do you know?
VERY VERY IMPORTANT FOR EXAM.
A Set an objective
-C
H
A
N
G
D
C friendships
976. Corporate business ethics is
norms
D secure income
and pattern that spring from organizational view of good and bad, right and 981. In the future, HR managers will have to
deal with all of the following workforce
wrong.
changes, except
A Social
A a more racially diverse workforce
B X Behavioural
B a skills shortfall among workers
C Institutional
C X an abundance of entry level workD Individual
ers
977. Second step in planning process is to
D an older workforce
Chapter 1. Human Resource Management (HRM)
985. The first step in the e-selection process
is
?
A Acquired labour more than the required.
A consider how the various new stakeholders and clients will use the system
B Purchased raw material more than
the immediate required.
D All of the above.
990. ‘survey research’ is an example is
A
X human process intervention
B
techno structural interventions
N
G
C strategic interventions
986. In employees pension plan, a portion
D HRM interventions
of employees earnings contribution into
fund, classified as
991. Employee morale relates to
early retirement window
C
deferred profit sharing plan
D X savings and thrift plan
A productivity
B
X Attitude
C
Empathy
-C
H
B
A
A cash balance plans
D Skills
RA
YA
N
987. The focus of Human Resource Manage- 992. Job identification is one of the components of
ment revolves around
A Job specification
A Machine
B
Motivation
C
Money
D X Men
B
X Job design
C
Job description
D Job evaluation
N
A
993. Which of the following are most closely
interconnected?
988.
is the process of deciding what positions the firm will have to fill?
A Leadership and organization strucA Recruitment
B
Selection
C
X Personnel Planning
D Interviewing
ture
B
X Leadership and motivation
C
Leadership and planning
D Leadership and performance appraisal
989. An employee can be laid off when the or- 994. Performance Appraisal is a double edged
ganization has
tool to
106
Do you know?
VERY VERY IMPORTANT FOR EXAM.
D draft the desired flow process that
will result from the E-selection process
X Breakdown of machinery.
ER
C X draw-up a flow chart of the current
assessment process
C
D
B train the employees that will be responsible for the administration of the process
A Offering challenges for promotion
B Accompanying the course of Demotion
C Create space for the employee to organisationally survive
A continuous improvement
B
discontinue improvement
C
performance reviews
D X both A and C
1000. Human Resource Management aims to
maximize employees as well as Organiza995. Providing personal development opportional
tunities, shifting of an employee from one
A X Effectiveness
job to another, without altering their job
designation, considered as a
B Economy
A promotion
C efficiency
B X transfer
D Performativity
C reality shock
1001. Public recognition such as an award in
A Systems theory
Classical theory
C
X Human relations theory
A financial awards
RA
YA
N
B
-C
H
996. Hawthorne Experiment is related to the
organized function is best classified as an
example of
A
D formal training
D Scientific management theory
997. Operating profit margin is included in
B
X non-financial rewards
C
proportional award
D fixed award
1002. People belongs to profession of chemist
is best classified as
A
X short-term of shareholder value
A realistic orientation
B
long-term shareholder value
B
X investigative orientation
C
economic value added
C
social orientation
N
A
D managerial job evaluation
998. Finding ways to reduce
sponsibility of management.
D artistic orientation
is a key re- 1003. Total profit and rate of return is classified as
A Dissatisfaction
A
X employer’s ability to pay
B
X Uncertainty
B
employer’s ability to hire
C
Stress
C
employer’s ability to train employees
D employer’s ability to grow
D None of the above
999. Management of performance ensures
1004. Managerial decision-making refers to
107
Do you know?
VERY VERY IMPORTANT FOR EXAM.
N
G
D
ER
D X All of the above
Chapter 1. Human Resource Management (HRM)
A Programmed decisions
A
X enterprising orientation
B
Information system
B
investigative orientation
C
X Unprogrammed decisions
C
social orientation
D Operation research
D conventional orientation
B
alternative ranking method
C
aligned reward strategy
B
Ethical and technical phenomenon
C
X Ethical and economic phenomenon
D Socio-political phenomenon
RA
YA
N
D X point method
A Socio-economic phenomenon
-C
H
A job classification
1007. The ‘force-field analysis’ model of or- 1012. Max Weber developed a theory of
ganisational change resistance was adA Autocratic Management
vanced by
A
X Kurt Lewin
B
Democratic Management
B
Chris Argyris
C
X Bureaucratic Management
C
Abraham Maslow
D Free Style Management
N
A
D Douglas McGregor
1008. The Japanese 5 ‘S’ model deals with
1013. A technique, including formal methods
for testing effectiveness of training program, considered as
A
X Housekeeping
A design of evaluation
B
Quality assurance
B
X controlled experimentation
C
Cost effective measures
C
in-house development
D Assembly line production
D consolidation of gains
1009. People with career of ‘lawyer’ can be 1014. Reinforcement of new culture, by orgaclassified under
nization’s manager can be concluded in
108
Do you know?
VERY VERY IMPORTANT FOR EXAM.
A
N
G
D
ER
1005. Which of the following option is a com- 1010. Successful managers are
ponent of remuneration?
A X Efficient& effective
A Motivation
B Strict to employees
B Commitment
C Wrong Policy makers
C External equity
D Wrong decision makers
D X Fringe Benefits
1011. Trade Union strike supporting a political
1006. A ‘quantitative technique’ in job evaluacause and affecting production activities is
tion processes is
a problem related to
A unfreezing stage
A Consolidation
D nonmoving stage
1015. Which one is an underlying value in OD
efforts?
A
X Trust and support
B
Coercing the people
C
Resorting to short cut methods
D Profit maximization by hook or crook
A employee’s family name
X employee’s competency
C
employee’s performance
D employee’s equity
C
X Cost leadership
D all of above
1020. In career development, providing individual development plans for employees is
part of
A individual role
B
C
manager role
X employer role
D line manager
1021. Which of the following is a single use
plan?
-C
H
B
Horizontal integration
A
1016. In new approach of jobs pay rates, employers are focusing on
B
RA
YA
N
1017. Which of the following would likely be
the least effective method of recruiting internal job candidates?
A
X Budget
B
Rule
C
Procedure
D Policy
A Posting information on Organisa1022. In big five model, ‘conscientiousness’ is
tional bulletin boards
tendency to be
B Examining HR records of current emA unconventional
ployees
N
A
C X Advertising in national newspapers and journals
B
assertive
C
X achievement
D Internal Sources
D autonomous
1018. The process of forecasting an organiza- 1023. Frederick Herzberg ,Abraham
tions future demand for, and supply of, the
Maslow, gave theories of
right type of people in the right number is
A X motivation
called
A Recruitment
B
HR system
appraisal system
B
X Human Resource Planning
C
C
Human Capital Management
D performance based appraisal
and
109
Do you know?
VERY VERY IMPORTANT FOR EXAM.
X refreezing stage
ER
C
D
moving stage
N
G
B
D Human Resource Management
1019. Statement by Wal-Mart “Save money,
Live better” is pointing its business strategy as
Chapter 1. Human Resource Management (HRM)
1024. Understanding behavior and culture of 1029. Attrition is related to
host country’s market by host manager in
A Job description
corporation orientation is known to be
B
X Resignation / Termination
B
X polycentric
C
Job evaluation
C
geocentric
D Merit rating
ER
A ethnocentric
1030. The primary aim of recruitment and selection process is to
1025. Which is not a centralized communication network system?
A Meet the high labour turnover
Chain Network
C
Wheel Network
C Ensure the availability of surplus in
the case of sickness and absence
D Y-shaped Network
X Arbitrariness
B
Purposefulness
C
Belief system and trust
1031.
examination may protect the company against unwarranted claims under
workers compensation laws
RA
YA
N
A
D Hire Excess manpower for the future
-C
H
1026. Find out the one which is not an element
of employee empowerment:
A Written
D Self-sufficiency or Competency
B
X Physical
1027. HR maturity of company with respect to
its strategic goals is measured by
C
Mental
A X Human Resource
(HRD) scorecard
HR scorecard
C
both A and B
N
A
B
Development
D Reference
1032. A systematic, integrated and planned
approach to improve the effectiveness
of groups of people in organizations is
known as
A Managerial Training
D none of above
1028. ‘organizational confronting meeting’ is
an example of
B
Management by Objectives
X Organizational Development
A
X human process intervention
C
B
techno structural interventions
D Management Development
C
strategic intervention
D HRM interventions
1033. The mental process to interpret environment as’ per one’s own understanding is
known as:
110
Do you know?
VERY VERY IMPORTANT FOR EXAM.
B
B X Hire the best individuals at optimum cost
N
G
X Circle Network
A
A
D
D expat-centric
C
Attitude
A X Comprehensive, reliable and consistent information
D Ability
1034. Training of employees during a job is
called
X on the job training
B
off the job training
C
job instruction training
C
Close management control
D 360◦ assessment
1039. Training involves
A Evaluating the effectiveness of training programmes
D none of above
1035. Accessing employees’ telephones and
computers for monitoring employees’ rate
and accuracy is
B Developing suitable training programmes
C Identification of training needs of the
individuals and the company
D X All of the above
-C
H
A critical incident method
Objectivity in assessments
D
A
B
1040. Incentive and pay plan is tied to company’s overall profitability is called
B
forced distribution method
C
behaviorally anchored rating scale
RA
YA
N
D X electronic performance monitoring
A fixed pay
B
X variable pay
C fixed-variable pay
1036. Comparison between what salary
coworkers are getting for similar jobs is
D mixed pay
called
1041. Drive is explained by
A X individual equity
A X Any strong stimulus that impels action.
B pay rate equity
collective equity
N
A
C
D procedural equity
1037. An availability of new ‘IT’ system to
track succession planning is part of
preretirement counseling
C
X talent management
C Anything that increases the repetition of behaviour.
D None of the above
1042. Strike called by union labor when illegal practices are to be conducted by company’s employer is classified as
A phased retirement
B
B Any object, event exiting in the environment.
A sympathy strike
D modifying selection procedure
B
wildcat strike
111
Do you know?
VERY VERY IMPORTANT FOR EXAM.
Personality
ER
B
1038. To be effective a points-based rating system requires:
N
G
X Perception
A
A
Chapter 1. Human Resource Management (HRM)
C
X unfair labor practice strike
C Analyse jobs with increase and
proper motivation
D economic strike
B X helping the Organisation deal with
its employees in different stages of employment
B
Consultants
C
H. R. Managers
RA
YA
N
D X Strategist
C improving an Organisation’s credit- 1049. Type of third party intervention in
worthiness among financial institutions
which an arbitrator dictates and determines terms of contract settlement is clasD Ensuring financial& Marketing Stasified as
bility
1045. What is that describes the duties of the
job, authority relationship, skills requirement, conditions of work etc.
A mediation
B
impasse
fact finder
X Job analysis
C
B
Job enlargement
D X arbitration
N
A
A
C
1050. The
programme once installed
must be continued on a permanent basis.
Job enrichment
D Job evaluation
1046. The Job Characteristics Model is one of
the most influential attempts to
A Design jobs with increased motivational properties
A
X Job evaluation
B
Training& Development
C
Recruitment
D All of the above
B Assign jobs with proper motivational 1051. Work experience and field of study are
properties
included in
112
Do you know?
VERY VERY IMPORTANT FOR EXAM.
A Directors
-C
H
A ensuring that the ’human resources
possess, adequate capital, tool equipment
and material to perform the job successful
1048. Who creates and implements strategic
change in an organization?
A
tions aims at
N
G
D
ER
D X Describe jobs with increase motiva1043. Corporate leaders in India in private section for proper jobs
tor are tempted by a very high target of
and the concerned employees have 1047. Bargaining items that are neither
mandatory nor illegal while negotiation
to achieve the target for promotion and staparties do not compel each other for barbility.
gaining are classified as
A Money making
A voluntary bargaining items
B Business growth
B permissible bargaining items
C Product development
C illegal bargaining items
D X Profit
D X both A and B
1044. The human resource management func-
1056. ‘Managing tasks effectively’ comes under
X human capital
C
compensation capital
D size of working capital
1052. Grouping of dissimilar jobs such as secretaries, mechanics and firefighters, called
A rank jobs
A
X personal competencies
B
interpersonal competencies
C
business management
D Both A and C
1057. In talent management end to end process, learning management systems lead to
X grades
A succession planning
C
classes
B
C
performance management
N
G
D columns
D
B
compensation management
B
managerial role
C
employer role
D line manager’s role
-C
H
A
1053. In career development, employees selfD X e-recruiting
assessment for their own values are being
1058. The term used before the language of
considered, regarded as
modern HRM was
?
A X individual role
A Labour Relations
B
Personnel Management
C
Industrial Management
N
A
RA
YA
N
D X All of the above
1054. When action plan is prepared for cor- 1059. ‘performance appraisal’ is an example of
recting performance deficiencies is
A human process intervention
A satisfactory-promotable interview
B techno structural interventions
B satisfactory-not promotable interC strategic intervention
view
D X HRM interventions
C X unsatisfactory-correctable
inter1060. The Integrated system model is also
view
known as
?
D unsatisfactory-uncorrectable interA X Harvard Model
view
1055. Directing staff activities in related areas
is part of
A Staff function
B
Coordinative functions
C
X Line function
D Both A and B
B
Michigan Model
C
Integrated Model
D Warwick System Model
1061. While recruiting for non - managerial,
supervisory and middle - management positions which external factor is of prime
importance?
113
Do you know?
VERY VERY IMPORTANT FOR EXAM.
B
ER
A working capital
Chapter 1. Human Resource Management (HRM)
B
Unemployment rate
A action research
C
X Labour market
B
X survey research
C
marketing research
D Growth and Expansion
1062. Which among the following are parts of
job description:
(ii), (iii), (iv) and (v)
C
(i), (iii), (iv) and (v)
B
consolidation of gains
C X monitoring and assessing programs
D creating guiding coalition
1067. Certain basic factors used for comparing
D (i), (ii), (iii) and (v)
jobs are called
1063. Individual level where people are usually motivated to close the gap between
A X compensable factors
their current and desired
X Capabilities
B
Skills
C
Expectations
RA
YA
N
A
B
intuitive factors
C
logical factors
D comprehensive factors
N
A
D Performance
1068. The concept of stagnation in the context
1064. Arrange the following steps of Job analof HRM means:
ysis in proper sequence:
A Lack of appropriate selection criteria.
I. Prepare the job description report.
II. Select the job.
B Over-reliance on the internal labour
market
to fill new positions.
III. Find out the requirements for each
part of the job.
C X HR staff having very limited expeIV. Break the job into various parts.
rience outside the HR functions.
A II,I,IV,III
B
II, III, IV, I
C
X II,IV, III, I
D IV, III, II, I
D Lack of integration of recruitment
and selection into the wider human resource function.
1069. Managers can support ‘instrumentality’
by creating
114
Do you know?
VERY VERY IMPORTANT FOR EXAM.
B
D
X (i), (ii), (iii) and (iv)
A mobilize commitment
N
G
A
1066. Comparison of company’s performance,
in context of before and after change is
A
Duties performed
Job summary
Job identification
Supervision given
Delegation of authority
-C
H
i)
ii)
iii)
iv)
v)
D human research
ER
1065. Convenient way in ‘unfreezing stage’ is
A Political - Legal
A
X easy incentive plans
A
X A Staff function
B
uneasy incentive plans
B
A line function
C
intrinsic incentive plans
C A staff function, line function and accounting function
X Human mind
C
Competitors’ pressure
A
X motivate employees
B
compensate employs
C
staffing new employees
D Research& Development
D all of above
1071. ‘360’ degree method related to
B
Organization climate
C
Employees moral
D Retrenchment
1076. Motivating the employees is classified
?
as
A
X Performance appraisal
A Informational role
-C
H
A
RA
YA
N
1072. A manager teaches job-related skills in
coaching for
A longer span of time
B
X shorter span of time
C
resetting salary schedules
D self-managing teams
B
X Interpersonal role
C
Decisional role
D Conceptual role
1077. Which of the following is a process of
communication?
A Lateral
B
Upward
C
Downward
N
A
D X All the above
1073. Which of the following cannot be said to
be an effect of industrial disputes?
1078. ‘management turnover’ can be best classified as
A High Labour Turnover
B
Higher rate of Absenteeism
C
Higher rate of Man-days lost
A Potential opportunities
D X High Productivity, Peace and Profit
B
Potential Threats
C
Potential Strengths
D X Potential Weaknesses
1074. Human Resource Management (HRM) 1079. Behavioral factors affecting job design
is
?
are
115
Do you know?
VERY VERY IMPORTANT FOR EXAM.
B
1075. A job enrichment is a way to
ER
A Upgraded technology
D All of the above
D
1070. Is the main source of innovations
N
G
D extrinsic incentive plans
Chapter 1. Human Resource Management (HRM)
A Autonomy
A
X personal competencies
B
Diversity
B
interpersonal competencies
C
Feedback
C
business management
D Both A and C
1085. According to Fiedler’s Contingency
1080. Anything dealing with Ethics in BusiModel of Leadership, which one of the folness is
lowing is a situational variable?
B
Degree of task structure
C
Leader’s position power
Not to focus obligation
X keeping retirees
B
keeping employees
C
retirement benefits
RA
YA
N
A
A
X individual role
B
manager role
C
employer role
-C
H
1081. Modifying selection procedures for senior employees is a step towards
A
D Leader - Member relationship
D Killing all types of Unfair Trade Prac- 1086. In career development, assessing your
tices
own skills is included in
D talent management
D line manager
1087. Situation in which senior employees’
salaries are lesser than recruited employees, called
A
X salary compression
A contributory versus noncontributory
B
incentive compression
B defined contribution versus defined
benefit
C
aligned reward strategy
1082. Types of pension plans include
qualified versus non-qualified
N
A
C
D X all of above
1083. Recruitment
D bonuses compression
1088. Who has propounded the system concept of industrial relations? Find out from
the following:
A L. N. Allen Flander
A
X Follows selection
B
L. N. Flax
B
Precedes selection
C
X John T. Dunlop
C
Matches selection
D None of the above
1084. ‘Behaving ethically’ is included in
D Neil N. Chamberlein
1089. In which public sector organization
quality circles was first introduced in India.
116
Do you know?
VERY VERY IMPORTANT FOR EXAM.
C
Not related to religion
X Organisational System
D
B
A
N
G
A X Good, bad or both, to the business
gains
ER
D X All of the above
A Hindustan Aeronautics Ltd.
A
X Job analysis
B
Bharath Earth Movers Ltd.
B
Job evaluation
C
X Bharath Heavy Electricals Ltd.
C
Job enrichment
D Hindustan Machine Tools Ltd.
D Job enlargement
D
ER
1090. Arrange the following systems in the 1094. An outline of chain of command and reporting relationships in form of chart, is
right order on the managerial style continstated in
uum suggested by Rensis Likert
A X organization chart
I. Consultative
B process chart
II. Benevolent Authoritative
III. Exploitative Authoritative
C
IV. Joint decision-making
D production unit
C
II, I, III, IV
D III, IV, II, I
A difficult to develop
B
X cause disagreements
C
time consuming
N
A
RA
YA
N
1091. Which theory of human motivation foD difficult to rate
cuses on personal perceptions of the per1096. Formulating ‘SMART’ performance
formance process?
training objectives is included in
A Adam’s Theory of Inequality
A need analysis
B McClelland’s Need Theory
B X instructional design
C X Vroom’s Expectancy Theory
C implement
D Alderfer’s ERG Theory
D evaluate
1092. An employer; not paying for title of job
1097. The first step in the human resource
and hired , regarded as
planning process is
?
A pay based on company’s profit
A Preparing a job analysis
B
pay based on company’s stocks
C
X pay based on competency
D pay based on time
B X Forecasting future human resource
needs
C
Assessing future demand
D Assessing future supply
1093. The process of analyzing jobs from
which job descriptions are developed are 1098. Handling labor relations and safety laws
called
for company’s labor is part of
117
Do you know?
VERY VERY IMPORTANT FOR EXAM.
III, I, II, IV
N
G
B
1095. Disadvantage of alternation ranking
method is
A
X III, II, I, IV
-C
H
A
process management
Chapter 1. Human Resource Management (HRM)
A Line functions
1103. The outside third party who is brought
into settle a dispute, and he or she has the
authority to make a decision is called
D Both A and C
1099. The process of developing the applicant’s pool for job openings in an organization is called
B
Recruitment
C
X Selection
III. Conceptual
C
Legal Expert
1104. Reviewing of data like productivity, absenteeism, down time and product quality
is futile part of
A
X planning
B
preparation
C
follow-up
-C
H
1100. According to Robert L. Katz, the right
sequence of relative importance of various
managerial skills from top to bottom is
II. Human
Government
D X An Arbitrator
D Retention
I. technical
B
D
A Hiring
A Union
D active coaching
1105. The trusteeship approach to industrial
relations was advocated by:
X III, II, I
B
I, II, III
A Karl Marx
C
III, I, II
B
Max Weber
D II, III, I
C
Allan Flanders
RA
YA
N
A
1101. Who is regarded as the father of Scientific Management?
N
A
A Albert Bandura
B
Louis D. Brandies
C
X Frederick Winslow Taylor
1102. Job Characteristics Model is proposed
by
?
B
Hockman and Oldcham
1106. Which test assesses an individual’s
achievement and motivational levels?
A Guilford - Zimmerman Temperament
Survey
D Elton Mayo
A Hockman and Coldham
D X Mahatma Gandhi
B
Minnesota Multiphasic Personality
C
Thurstone Temperament Survey
D X Thematic Apperception Test
1107. The following technique is used to evaluate an employee individually.
118
Do you know?
VERY VERY IMPORTANT FOR EXAM.
Coordinative functions
ER
C
D Horkman and Olatham
N
G
X Staff functions
X Hackman and Oldham
A
B
C
B
Ranking
C
Paired comparison
1112. Which one of the following does not include under the functions of human resource management?
A Planning
D Forced distribution
1108. Which of the following factors is one of
the environmental factors affecting job description:
X Profitability
C
Organising
D Recruitment
1113. Which one is part of Michael Porter’s
generic strategies?
D
A Workflow and culture
B
X Autonomy and feedback
A Focus strategy
C
Employee availability and abilities
B
C
D Culture and diversity
N
G
B
Differentiation strategy
Cost leadership strategy
-C
H
A
D X All of the above
1109. The
metric views human resource
expenses in relation to the total operating 1114. Relationship between HRM& Manageexpenses of the organization.
ment?
A Both are same .
X HR expense factor
B
human capital ROI
C
health care costs per employee
RA
YA
N
A
B
Management is one aspect of HRM
C
X HRM is one aspect of Management
D No relationship exists
1115. A rating scale which enlists traits and
1110. Majority of the disputes in industries is
performance values is called
(are) related to the problem of
A X graphic rating scale method
A Wages
B management by objectives
B Salaries
C alternation ranking method
D human capital value added
Benefits
N
A
C
D X All of the above
1111. Which of the following is not a reason
for increasing workforce diversity?
A Changing demographies
B
X Product Quality Consciousness
C
Political and Legal Systems
D Globalisation of Business
D in-house development
1116. Which is not a method of performance
appraisal?
A Straight ranking method
B
Man-to-man comparison method
C
Check list method
D X None of the above
1117. Management development is concerned
with learning of
119
Do you know?
VERY VERY IMPORTANT FOR EXAM.
X Graphic scale rating
ER
A
Chapter 1. Human Resource Management (HRM)
A Mechanical skills
A 4
B
Specific job skills
B
X5
C
X Conceptual and creative skills
C
6
D 7
1118. Several jobs rated with individual rank- 1123. A list of the duties, responsibilities, reporting relationship, working conditions
ing, comes under
and supervisory responsibilities of a job as
A X combining ratings
a product of a job analysis is
ranking jobs
A Job enlargement
C
selection of compensable factors
B
Job design
C
X Job description
B
non-binding arbitration
C
interest arbitration
D rights arbitration
-C
H
A
1119. Kind of arbitration in which parties are
D Job enlistment
committed to accept award of arbitrator, 1124. In career development, providing ascan be best classified as
signments that develop careers is part of
A X binding arbitration
A individual role
B
X manager role
C
employer role
N
A
RA
YA
N
D line manager
1120. In career development, providing timely 1125. Performance appraisal is
performance feedback is a futile part of
A Morale boosting
A individual role
B Training and Development Activity
B X manager role
C X Job Analysis
C employer role
D None of the above
D line manager
1126. Human resource can be thought of as
“the total knowledge, skill, creative abili1121. The concept of “End spurt” is associated
ties, talents and attitudes of an organisawith which of the following?
tion’s work force as well as the value atA Morale
titudes and beliefs of the individuals involVed.” Who gave this statement?
B Fatigue
A X Leon C. Megginson
C X Monotony
B Merton
D Job satisfaction
C Philip Kotler
1122. The process of the feedback is made up
of
phases.
D D. Philopho
120
Do you know?
VERY VERY IMPORTANT FOR EXAM.
N
G
D grouping jobs
D
B
ER
D All of the above
C
Mediator Role
Representative Role
D X All of the above
-C
H
D Government Job Turnover Report
B
RA
YA
N
1129. An illegal strike which occurs during 1134. Using a structured interviewing techterm of agreement is classified as
nique would likely achieve all of the following except
A X wildcat strike
A Increased consistency across candiB unfair labor practice strike
dates
C sympathy strike
B Reduced subjectivity on the part of
D economic strike
1130. Which of the following department is responsible for handling safety& health issues of employees?
X HR department
B
Procurement department
C
Finance department
N
A
A
1131. ‘First come last go and last come first go’
is the principle of
X Retrenchment
B
Dismissal
C
Closure
C
Enhanced job relatedness
D X More opportunity to explore areas
as they arise during the interview
1135. Training technique, which allows
trainees to solve problems and work in different departments is called
A job rotation
D Marketing department
A
the interviewer
B
X action learning
C
lifelong learning
D management development
1136. Which of the following Acts has a direct relevance for grievance handling practices?
121
Do you know?
VERY VERY IMPORTANT FOR EXAM.
C Employer Costs for Employee Compensation Report
A Advisory
A
B X Cost Per Hire Staffing Metrics Survey
N
G
D
ER
1127. Campus Recruiting does not have the
D Lay-off
advantage of
1132. Reducing the number of employees at
operational level and reorganizing the
A High Intellectual Capacity
work system in order to attain greater proB X Higher understanding of organizaductivity.
tion
A X Downsizing
C High level of curiosity
B Manpower inventory
D High potential
C Manpower forecasting
1128. Firms can use the
as a benchmark
for the cost per hire metric.
D All the above
A Government employment report
1133. Role of Human Resource Manager is
Chapter 1. Human Resource Management (HRM)
A The Industrial Employment (Standing Order) Act, 1946
B
The Industrial Disputes Act, 1947
C
The Factories Act, 1948
A
X Strategic planning
B
Corporate plan
C
Strategy
D all of above
D X All of the above
X developing an applicant pool
B
Flat structure
C determine whether to use inside or
outside candidates
C
Mechanistic structure
B
D All the above
D develop qualifications inventories
N
A
1145. E-operations cover Web based initiatives
that
1140. Consider the following punishments in
disciplinary actions:
A improve the marketing of existing
A Warning
products
B
Censure
B improve the creation of existing products
C
X Both (A) and (B)
C X improve ways to address an identified set of customer needs
D Demotion
D improve the selling process
1141. Company matches its capabilities with
environmental demands is
1146. First step in ‘appraising process’ is
122
Do you know?
VERY VERY IMPORTANT FOR EXAM.
RA
YA
N
-C
H
A
N
G
D
ER
1142. Type of employees pay rate in which pay
is attached with productivity is called
1137. Which of the following is not a factor for
wage determination?
A fixed pay
A Productivity
B X variable pay
B Cost of living
C fixed-variable pay
C Prevailing wages
D mixed pay
D X Purchasing power of people
1143. Who is the profounder of the sociopsychological approach to Human Re1138. Ethics provide
source Development?
A Consumer Autonomy
A X David McClelland
B CSR
B Lorraine Corner
C Justice
C Lim Teck Ghee
D X All of the above
D T.W. Schultz
1139. Recruiting is necessary to
1144. Narrow span of control results into
A forecast the supply of outside candiA X Tall structure
dates
C
feedback session
A X Without having to get approval
from anyone else
D interview sessions
1147. In strategic human resource management, HR strategies are generally aligned
with
X Business Strategy
B
Marketing Strategies
C
Finance strategy
C
Incident method
B X Helps people identify with organisational goals
N
A
Improves morale
D None of the above
1150. People with realistic personality approach often choose careers as
B
investment managers
C
X engineers
D credit managers
X Attribution
A Demonstration methods
A Provides a good climate for learning,
growth and co-ordination
A bankers
C
Attitude
1153. On-the-job training methods are not
based on
1149. Which of the following is a benefit of employee training?
C
B
D Social identity theory
RA
YA
N
D X All of the above
D All the above
-C
H
Case study method
By taking approval from the senior
A Perception
1148. Which is convention method of Human
Relation training method?
B
C
1152. The process through which individuals
attempt to determine the causes behind
others’ behaviour is known as
D Economic strategy
A Conference training
Without caring for the consequences
D
A
B
B
X Interactive methods
C
Vestibule Training methods
D Apprentice training method
1154. Job description includes information
about
A X Job responsibilities, duties and
working conditions.
B Job responsibilities and qualifications
for performance.
C Job responsibilities, duties and qualifications for performance.
D Job responsibilities, duties and worth
in terms of wage and salary.
1155. Which of the following is not an OD
technique?
123
Do you know?
VERY VERY IMPORTANT FOR EXAM.
training session
ER
B
1151. Empowerment means authority to make
decisions in ones area of operation
N
G
X defining the job
A
A
Chapter 1. Human Resource Management (HRM)
1160. In career development, seeking out career resources is included in
X Delphi Technique
C
Survey Feedback
D Sensitivity Training
1156. Converting of strategies into actions is
meant by
A Formulate strategies
A
X individual role
B
manager role
C
employer role
D line manager
1161. Internal recruitment has the potentiality
to increase the of the employees.
X Implement the strategies
A Conflicts
C
Evaluate performance
B
X Misunderstanding
C
Income
N
G
D all of above
D
B
RA
YA
N
-C
H
A
1157. In which stage of HR intranet site develD Morale
opment are multiple sites linked together
1162. Transition to independent contracts stato create a seamless experience for the intus is an example of
dividual?
A X phased retirement
A Personalised
B flexible work
B X Integrated
C honoring experience
C Transactional
D modifying selection procedure
D Brochure ware
1163. Which of the following responsibilities
1158. Which is methods of collection informado human resource managers fulfill in
tion for Job analysis?
their role as employee advocates?
A Questionnaire Method
B
Interview Method
C
Observation Method
N
A
D X All of the above
A establish guidelines for how management should be treating employees
B provide support for employees contesting unfair practices
C represent employees’ interests as appropriate
1159. An availability of information systems
to integrate learning with employee pay is
D X all of the above
part of
1164. E-recruiting methods include
A phased retirement
A Internet job boards
B
preretirement counseling
B
Career websites
C
X talent management
C
X Employer websites
D modifying selection procedure
D All of the above
124
Do you know?
VERY VERY IMPORTANT FOR EXAM.
B
ER
A Grid Training
appraisal management
C
performance management
C
bonuses
RA
YA
N
X performance based pay
D promotion
1168. Affective competence, Intellectual competence and Action-oriented competence
as components of key competencies of
managers was proposed by
X Rabi Kanungo and Sashi B. Mishra
B
Robert Katz
N
A
A
C
Henry Mintzberg
D Thomas Durand
1169. Levels within a ‘pay grade’ are called
A
X pay ranges
B
grade scales
C
group of similar jobs
D tuning pay rates
C
X Manpower Planning
A sampling technique
-C
H
1167. Pay based on piecework is an example of
B
Career Planning
D Organizational Development
1172. Measuring performance on basis of job
tasks actually done is called
D employee development
A time based pay
B
B
X work sampling technique
C
work sample
D all of above
1173. Redressal of employees’ grievances covers
A Positive attitude towards employees’
grievances and readiness to help
B Expediting machinery for resolving
employees’ grievances
C
Equitable salary system for all
D X Both (A) and (B)
1174. Which of the following is not a central
Trade union in India?
A BHS
B
X ILO
C
INTIC
D AITUC
1175. An ‘Equity theory of Motivation’ does
not include
125
Do you know?
VERY VERY IMPORTANT FOR EXAM.
B
D
X career management
A
A
A Training
N
G
1166. Providing employees development budget is a method relating to
ER
1165. Which of the following demographic is- 1170. The four systems of Management in
sues represents a challenge for human reterms of Leadership styles are related to
source managers?
A Philip Kotler
A increasingly diverse workforce
B X Rensis Likert
B aging workforce
C Peter F. Drucker
C increasing use of contingent workers
D Blake and Mouton
1171. Which one is not a part of HRD system?
D X all of the above
Chapter 1. Human Resource Management (HRM)
1180. Pension plan, in which specific amount
of profit is transferred to employees account, that are payable at time of retirement or death is classified as
X collective equity
D individual equity
1176. When managers use metrics to assess
performance and then develop strategies
for corrective action, they are performing
the
function of management.
A planning
B
leading
C
staffing
A
X deferred profit sharing plan
B
savings and thrift plan
C
cash balance plans
D early retirement window
1181. Recruitment is widely viewed as a
A
X Positive process
B
Negative process
C
Positive as well as negative process
D X controlling
X job specifications
RA
YA
N
C
-C
H
A
D None of the above processes
1177. Determining type of people, which a 1182. ‘coherent career’ plan links
company needs for job is referred as
A employee’s performance
A job descriptions
B career interests
B job analysis
C developmental needs
D both A and C
1178. Type of interview in which employee is
informed of his dismissal from job, is classified as
X termination interview
B
outplacement counseling
C
exit interviews
N
A
A
D subordination interviews
1179. ‘new overseas markets’ can be best classified as
A
X Potential opportunities
B
Potential Threats
C
Potential Strengths
D Potential Weaknesses
D X all of above
1183. Paid employees insurance by employers
is futile part of
A direct financial payments
B
salary increments
C
paid counseling
D X non direct financial payment
1184. Manpower inventory is
A To find out how manpower is to be
utilized
B X To prepare inventory for scheduling manpower
C The data collected about the present
employees of an organization
D The data as calculated by demand
forecast and compared with inventory in
respect of manpower
126
Do you know?
VERY VERY IMPORTANT FOR EXAM.
C
ER
external equity
D
B
N
G
A internal equity
Handling people
C
Both (A) and (B)
C
C
establishment stage
RA
YA
N
trial sub stage
1192. The HR policy which is based on the philosophy of the utmost good for the greatest
number of people is covered under the
-C
H
1187. A stage in which employees slide from
stabilization stage is called
B
refreezing stage
D X all of above
D None of the above
A stabilization sub stage
moving stage
D X maintenance stage
A
X utilitarian approach
B
approach based on rights
C
approach based on justice
D configurational approach
1188. Creating a package of rewards for em1193. Which of the following is NOT a goal of
ployees is called
HRM?
A HR strategy
A Integration of HRM with the corporate strategy of the Organization
B performance appraisal
X aligned reward strategy
N
A
C
D aligned compensating strategy
1189. Firing the non-performing employees,
HR manager is said to perform the
A Interpersonal role
B
Informational role
C
Supportive role
D X Decisional role
B Producing the desired human behavior that helps to achieve Organisations
goals
C Creation of a flexible environment
that can easily adopt change
D X To endure proper delivery of products
1194. In a career development, accepting responsibility for your own career is included in
127
Do you know?
VERY VERY IMPORTANT FOR EXAM.
B
B
N
G
X Clarifying
A
A
D
ER
1185. The categories of human process, techno 1190. Example of ‘general competency’ restructural, human resources management
lated to job is included
and strategic applications are related to:
A strategic thinking
A Change management
B mathematical reasoning
B X O. D. application
C reading and writing
C Training
D X both B and C
D Action research
1191. Lewin’s process consists of
1186. HR professionals has to be skilled in the
art of
A unfreezing stage
Chapter 1. Human Resource Management (HRM)
A
X an individual role
A phased retirement
B
a manager role
B
flexible work
C
a employer role
C
honoring experience
A time to fill
training investment
C
HR expense factor
-C
H
B
A human resource metrics
B
evidence based management
C
X high performance work system
RA
YA
N
D X revenue factor
D none of above
1197. ‘formal structural change’ is an example 1202. Which are not the characteristics of
of
grievances?
A human process intervention
A Factual
B
X techno structural interventions
B
X Fabricated
C
strategic intervention
C
Disguised
N
A
D HRM interventions
D Imaginary
1198. People that are attracted to occupations 1203. A “Strategic plan” is also called
involving interpersonal skills more than
A X long term plan
physical activities are said to be
A realistic orientation
B
short term plan
Both A and B
B
investigative orientation
C
C
X social orientation
D none of above
1204. The shifts that have been taking place in
D artistic orientation
the collective bargaining front in India in
1199. British bank exchanged psychometric
the post-liberalisation period include
test with role playing exercises, an example of
I. collective to individual contracts.
128
Do you know?
VERY VERY IMPORTANT FOR EXAM.
A
N
G
D
ER
D a line manager’s role
D X modifying selection procedure
1195. Ranking of all employees measuring a 1200. ‘expectancy chart’ is a graph to show respecific trait by making pairs of employees
lationship between
is called
A tasks performed and time utilized
A graphic rating scale method
B X test scores and job performance
B management by objectives
C both A and B
C alternation ranking method
D none of above
D X paired comparison method
1201. Promoting organizational effectiveness
1196. Which metric views employees as capithrough ‘HR’ policies and practices is
tal rather than as an expense?
known as
II. increased wages/incomes and bene- 1208.
refers to the tendency of firms
fits accompanied by erosion of job
to extend their sales, ownership, and/or
control.
manufacturing to new markets abroad.
A Expansion
IV. Attendance, skill or performancelinked rather than age-weighted and
seniority based wages and benefits.
B
Market development
C
X Globalization
ER
III. concession bargaining.
D Export growth
1209. Which one of the following is not
Human Resource requirement estimation
method?
C
I, II and III
A Regression Analysis
D X I, II, III and IV
B
1205. Transactional Analysis (TA) is related to
A Attitudes
C
X Personality
D Perception
D X All of the above
1210. Stage, age from birth to 14 year is called
A exploration stage
?
RA
YA
N
1206. Manpower inventory is
Top-down Approach
A
Learning
-C
H
B
C
Ratio Analysis
B
X growth stage
C
establishment stage
A to find out how manpower is to be utiD maintenance stage
lized
1211. Consider the following phases of Organisational Development (OD):
B to prepare inventory for scheduling
manpower
I. Entry into the organisation
C X the data collected about the present
employees of an organization
N
A
D the data as calculated by demand
forecast and compared with inventory in
respect of manpower
1207. An elimination of direct comparison in
ranking method of job evaluation is included in
A combine ratings
B
rank jobs
C
selecting compensable factors
D X select and group jobs
II.
III.
IV.
V.
Development of internal resources
Problem identification
Specific intervention
Building a collaborative culture
Rearrange the above stages in an orderly
sequence:
A
I → III → II → IV → V
B
I → II → III → IV → V
C
III → II → I → V → IV
D X I → III → IV → V → II
1212. The characteristics of human resources
are
in nature
129
Do you know?
VERY VERY IMPORTANT FOR EXAM.
I and II
N
G
B
D
A only I
Chapter 1. Human Resource Management (HRM)
A Homogeneous
A
X training and development
B
X Heterogeneous
B
performance appraisal
C
Ductility
C
recruiting and placement
D compensation and benefits
1213. Centers of expertise provide special assistance in
A phased retirement
X organizational change
preretirement counseling
C
X talent management
D modifying selection procedure
D long term strategic plan
1219. People, who are more attracted towards
career, involving in organizational understanding are said to be
A
1214. ‘third-party intervention’ is an example
of
A
X human process intervention
B
techno structural interventions
B
X investigative oriented
C
strategic intervention
C
social oriented
-C
H
A realistic oriented
D artistic oriented
D HRM interventions
RA
YA
N
1215. “Organizational learning” and “Learn- 1220. Series of lifetime activities contributing
in establishment, fulfillment and success
ing organization” are
of a person’s career is called
A X Same
A career
B Different
B career management
C Reverse to each other
C career planning
D Complementary to each other
N
A
1216. Successful managers are
A
X Efficient& effective
B
Strict to employees
C
Wrong Policy makers
?
D X career development
1221. Medical organization, consisting of surgeons and specialists that provides routine
medical services to employees in exchange
of paying nominal fee is called
A preferred health organization
D Wrong decision makers
1217. In career development focus, providing
information about career path is futile part
of
B
X health maintenance organization
C
preferred provider organizations
D preferred maintenance organizations
130
Do you know?
VERY VERY IMPORTANT FOR EXAM.
C
B
D
production department
N
G
A updates regarding appraisal
B
1218. Coordination between workforce development and retention is part of
ER
D Stable
1222. A cycle that starts from first job to pro- 1227. A high ranking organizational official
motion until retirement is called
(e.g. general counsellor or vice president)
who is expected to provide strategies for
A career management
ensuring ethical conduct throughout the
organization is known as
B X career management life cycle
D performance management
A individual role
manager role
C
X employer role
Improving work methods
C
-C
H
C
off shoring
alternative staffing
D none of above
1229. Basis of ‘organizational development’ is
D X Developing a standard time to do a
particular task
1225. The basic role of policy is
A
X To provide guidelines for action
B
To set procedures
C
To give direction for motivation
N
A
D To prescribe methods
1226. “Third Party intervention” as “Conflict
Resolution” is
A Often required
B
X outsourcing
A
B
RA
YA
N
Value engineering
D Ethics Counsellor
A
1224. Time study refers to
B
Ethics Controller
1228. Supply of services by outside vendors
that are done previously by in-house employees is
D line manager
A Value analysis
C
A
X action research
B
customer research
C
marketing research
D human research
1230. An availability of information systems to
integrate succession planning with recruitment is part of
A phased retirement
B
preretirement counseling
C
X talent management
D modifying selection procedure
1231.
suggests Human Resource Strategy in itself may not be effective.
Seldom required
C X Required as a mandate, when conflict remains unresolved
D Not at all considered as an option
A Peter Drucker
B
X Tony Groundy
131
Do you know?
VERY VERY IMPORTANT FOR EXAM.
B
X Ethics Officer
D
1223. In career development, providing mentoring opportunities is part of
B
ER
A Ethics Manager
on boarding
N
G
C
Chapter 1. Human Resource Management (HRM)
C
John Zimmerman
A direction sharing
B
D Anonymous
goal alignment
C X rewards and recognition
1232. When effort to earn additional income
through a second job does not bear fruit,
D coaching and development support
such type of efforts& the consequent re1237. Training refers to
sults may be called as
ER
A An act of increasing the knowledge
and skill of an employee for doing a particular job
A Red moon lighting
Yellow moon lighting
B It bridges the differences between
job requirements and employee’s present
specifications
D Silver moon lighting
X appraisal feedback
B
appraisal performance
C
employee training
D employee development
-C
H
A
D X All of the above
1238. The word “Tactic” is the most likely to be
associated with
RA
YA
N
1234. Find out the characteristics of collective
bargaining which is not applicable;
A It is a flexible process.
B
It is a collective process.
C
X It is not a bipartile process.
C A short term educational process and
utilizing systematic and organized procedure by which employees learn technical
knowledge and skills for a definite purpose
A
1233. An employee’s aspirations and plans are
linked to
D It is interdisciplinary system.
N
A
1235. In group interview, questions are being
asked from interviewee, known as
A Corporate strategy
B
Business strategy
C
X Operational strategy
D Behavioural strategy
1239. Factors affecting job design are
?
A behavioral factors
B
environmental factors
C
organizational factors
D X all of the above
1240. HRM is
A
X panel interview
B
mass interview
A
X A staff functions
C
computer interview
B
A line function
D none of above
1236. To keep on track employees’ performance, building block to be used is
C A staff function, line function and accounting function
D All of the above
132
Do you know?
VERY VERY IMPORTANT FOR EXAM.
C
D
X Blue moon lighting
N
G
B
1241. The three types of forecasts are
A Reliability
A X Economic, employee market, company’s sales expansion
B
Long, Short, Medium
B
Testing
C
X Validity
I. Indian Labour Conference
II. Wage Board
1247. An employee compares his pay with
other’s pay in company at same position is
called
A
IV. Works Committee
A I and II
C
X I, II and III
A internal equity
-C
H
II and III
collective equity
B
Product
B
Provide support
C
X People
C
Give critical and supporting feedback
D I, II, III and IV
B
X external equity
C
RA
YA
N
D individual equity
1243. Strategic human resource management
aims to achieve competitive advantage in 1248. Feedback and counselling involves
the market through
A Discuss the steps the employee can
A Price
take for improvement
D Process
D X All of the above
N
A
1244. Increasing the number and variety of 1249. Which of the following is a type of nontasks assigned to a job is called
traditional worker?
A Job rotation
B
X Job enlargement
C
Job enrichment
I. contingent workers
II. part-time workers
III. people working in alternative work
arrangements
D (A) and (c)
1245.
Best. Defines how. Well a test or
selection procedure measures a person’s
attributes.
IV. people with multiple jobs
Select the answer from the codes given below
133
Do you know?
VERY VERY IMPORTANT FOR EXAM.
D human resource planning
III. Standing Labour Committee
B
recruiting and placement
N
G
C
D
ER
D Organizational constraint
C Production, economic, company’s
1246. In traditional focus, providing opportusales expansion
nities for learning is part of
D Production, labor, economic
A X training and development
1242. Which of the following are tripartite
bodies?
B performance appraisal
Chapter 1. Human Resource Management (HRM)
1254. The following factor would be relatively
low if supply of labour is higher than demand.
A I, II& III
C
II, III& IV
A production
D X I, II, III& IV
1250. Introduction Training Method is provided to the
A Present Employees
B
labour cost
C
X wage
D all of the above
1255. A Competency consists of
Ex-Employees
A The specific tasks a person must do
C
Retired Employees
B
B
Market development
C
X Product development
D X Communications and behavior
1256. A performance appraisal system can be
used for the following except
A Human resource planning
B
RA
YA
N
D none of above
C A list of tests that will measure cognitive ability
-C
H
A Market penetration
N
G
1251. For current markets, development of improved products is part of
Skills and behaviors
A
D X Freshers
D
B
1252. In big five model, ‘extraversion’ is tendency to be
Tone up performance
C Identify individual with high potential
D X Discipline employees
1257. Job analysis provides information used
for writing
A
X assertive
B
unconventional
A Organisation chart
C
autonomous
B
Policy
D achievement
C
X Job Description
N
A
1253.
involves conscious efforts to orD Procedure
ganise tasks, duties and responsibilities
1258.
can be defined as a written record
into a unit of work to achieve certain obof the duties, responsibilities and condijectives.
tions of job.
A Job design
A X Job description
B
X Job analysis
B
Job specification
C
Training needs analysis
C
Job profile
D None of the above
D None of the above
134
Do you know?
VERY VERY IMPORTANT FOR EXAM.
I, II& IV
ER
B
ER
1259. Which of the following is not a segment 1264. An interview in which, candidate is
of David McClleland’s Theory of Needs?
asked about behavior in past for given situation is
A Need for Power
A situational interview
B Need for Affiliation
B situational test
C Need for Achievement
C X behavioral tests
D X Need for Self Actualization
D job related questions
1260. In a learning organisation
1265. Corporate Social Responsibility (CSR) is
looked as the organised network of making long economic and social relationship
B Conflicts are resolved through power
of the corporate with the society. But a
and hierarchical influence
business of which type, as mentioned below, cannot afford for it, at the first inC X Formulation and implementation
stance?
of ideas takes place at all levels of organisation
A Large Business
B
A personnel plans
X production plans
C
compensation plans
D training and development plans
1262. In career development, discussing your
career with your manager is part of
X individual role
B
manager role
C
employer role
N
A
A
D line manager
1263. The written statement of the findings of
job analysis is called
A Job design
B
Job classification
C
X Job description
D Job evaluation
C
Small Business
D X A Business Start-up
RA
YA
N
B
-C
H
1261. ‘HR’ plans of any organization does not
include
Medium Business
1266. Stage in which manager makes sure that
past practices are still in continuation or
not is
A unfreezing stage
B
moving stage
C
X refreezing stage
D nonmoving stage
1267. Employers generally use feedback to
A
X employee development
B
avoid central tendency and biases
C
rank someone
D hire the employee
1268. Mentoring by employees deals with
A
X longer span of time
B
shorter span of time
135
Do you know?
VERY VERY IMPORTANT FOR EXAM.
D All the above
A
N
G
D
A Vision is provided by top management
Chapter 1. Human Resource Management (HRM)
C
resetting salary schedules
C
Emotional, Rational and Growth
D Existence, Reliability and Gain
D self-managing teams
B
X Victor Vroom expectancy theory
C
Fredrick Herzberg motivation theory
D Edward Deci motivation theory
1272. Job is defined as
A competitive strategy
B
X corporate level strategy
C
functional strategy
D all of above
1277. Kind of pension plan in which employer’s contribution is specified in employees retirement savings funds is classified as
B Set of activities similar as to kind of
work.
A defined benefit pension plan
C X Set of position similar as to nature
B X defined contribution pension plan
and kind of work.
C defined noncontributory pension
D None of these.
plan
1273. Under Alderfer’s ERG theory, the three
D deferred contribution pension plan
core needs are
A X Existence, Relatedness and Growth 1278. Occupations involving strength and coordination belong to personality orientaB Emotional, Relational, and Growth
tion of
N
A
A Set of activities performed in the organization.
136
Do you know?
VERY VERY IMPORTANT FOR EXAM.
business is identified in
RA
YA
N
A Maslow’s motivation theory
-C
H
A
N
G
D
ER
1269. Union security, in which union members 1274. Which of the following test indicates
the person’s inclination towards a particare given preferences in hiring, classified
ular occupation that provides satisfaction
as
to that individual?
A closed shop
A X Vocational interest test
B union shop
B Cognitive aptitude test
C agency shop
C Personality test
D X preferential shop
D psychomotor abilities test
1270. ‘explanation of Social Security benefits’
1275. An underlying talent management comis an example of
ponents in software suites are
A phased retirement
A e-recruiting
B X preretirement counseling
B e-training
C honoring experience
C performance reviews and rewards
D modifying selection procedure
D X all of above
1271. ‘commonsense’ observations are part of 1276. Portfolio of business that comprises
A
X realistic orientation
A Graphic rating scale
B
investigative orientation
B
Forced choice
C
social orientation
C
X Essay evaluation
D artistic orientation
D Management by Objective
salary survey
C
permanent job
D temporary job
B
instrumentality
C
X valence
D de-expectancy
C
RA
YA
N
1281. A combined refusal in buying products 1286. Changes in population characteristics
of employers, union members as well as
such as age, gender, race, marital status,
employees, known as
income and education are examples of
change:
A X boycott
A X Demographic
B impasse boycott
strike
D picketing
N
A
1282. Under point method, factor(s) generally
considered are
B
Cultural
C
Geographic
D Diversity
1287. A plan, accommodate employees preferences of planning for benefit, classified as
A
X Skill, effort, Accountability
B
Skill, job enrichment, accountability
A cafeteria benefit plans
C
Wage, job enrichment, accountability
B
fixed benefit plans
C
X flexible benefit plans
D Wage effort, accountability
1283. In which evaluation method, the evalD both A and C
uator is asked to describe the strong and
weak aspects of the employee’s behavior. 1288.
is considered as a strategic activity.
137
Do you know?
VERY VERY IMPORTANT FOR EXAM.
B
A expectancy
A
X benchmark jobs
-C
H
A
N
G
D
ER
1279. Which of the following is not necessary 1284. Job description involves
for promotion from with in?
A Condition of work
A Job posting
B Machine tools
B X Advertisements
C Accident hazards
C Personal Record
D X All of the above
D Performance Appraisal Form
1280. A job that helps employers to arrange job 1285. Reward of performance must have some
value for employee, an example of
in relative worth is called
Chapter 1. Human Resource Management (HRM)
A
X Recruitment
A Job ranking
B
Planning
B
Job enrichment
C
Productivity
C
X Job description
D Job enlargement
of the Industrial Disputes
1289. Reducing in work hours is an example of 1294. Section
Act 1947, states that an employer should
A X phased retirement
only retrench employees who have been
most recently hired
B flexible work
A 24-F
C honoring experience
B 24-G
D modifying selection procedure
C 25-F
1290. Determining job’s worth in comparison
of other job is called
D X 25-G
1295. Comparison of fairness of job’s pay rate
A job description
to other jobs in company is called
B job specification
A external equity
C X job evaluation
B collective equity
C
individual equity
N
A
RA
YA
N
1291. The degree to which interviews, tests,
D X internal equity
and other selection procedures yield comparable data over time and alternative 1296. Which one of the following is not an
interpersonal role identified by Henry
measures is best define by
Mintzberg?
A Job sampling
A The Liason role
B X Reliability
B The Leader role
C Validity
C The Figure head role
D Organisational culture
D X The Resource - allocator role
1292. Which of the following is not a determi1297. The theory that categorized needs benant factor of industrial relations?
ing concerned with survival, relationships
A X Social stratification factors
and desire for personal development is
popularly known as
B Technological factors
A Need Hierarchy Theory
C Institutional factors
B Two Factor Theory
D Economic factors
C X ERG Theory
1293. A
is a written record of the duties,
responsibilities and conditions of the job.
D Contingency Theory
138
Do you know?
VERY VERY IMPORTANT FOR EXAM.
D job analysis
-C
H
A
N
G
D
ER
D All of the above
1298. A tax deductible bonus plan according
D increase at a decreasing rate
to which employers contribute to a trust for 1303. What is the role of a Human Capital
later use for employees is classified as
Manager?
A early retirement window plan
B
X employee stock ownership plan
C
cash balance plan
B
B X “how you are measuring performance”
“what are the set standards”
C
I, II and III
X Both I& II
D II& III
-C
H
A
D “the rules of performance appraisals” 1304. In ‘ABC’ approach which is used in formulating hypothesis, “C” stands for
1300. Disadvantage of graphic rating scale is
A halo effect
bias
C
central tendency
RA
YA
N
B
D X all of above
1301. Coordination of several human resource
activities is required in
A phased retirement
A compensating
B
communication
C
counseling
D X consequences
1305. Action research, as a methodology for
behavioural science was proposed by
A Wendell L. French
B
P. F. Drucker
X Kurt Lewin
preretirement counseling
C
C
X talent management
D Reddin
N
A
B
1306. A
is a collection of duties, tasks
and responsibilities which are assigned to
1302. The proportion of women in the workan individual and which is different from
force is projected to
the assignment.
D modifying selection procedure
A increase significantly over the coming
decade
B decrease as more women decide to
stay home with children
C
X stop growing
A
X Job
B
Human Resource Planning
C
Industrial Relations
D Responsibility
139
Do you know?
VERY VERY IMPORTANT FOR EXAM.
A Both I& III
D
A “What you are measuring?”
III. It is the responsibility of a centralised
or a decentralised department.
N
G
1299. An alternation ranking method is often
classified as
ER
II. He or she seeks to fine-tune HR policies and practices to fir the culture
D severance pay plan
C
I. Unlearn old skills and acquire new
skills
Chapter 1. Human Resource Management (HRM)
1307. Assertion (A). In exitable the firm must 1312. Human Relations Theory focuses on
go to the external sources for lower entry
A Individuals
jobs. Reason (R). For positions where required qualification / experiences are not
B X Role of Individuals
met.
C System
A Both (A) and (R) are correct.
1313. HRM is considered as
A A reactive function
D X Both (A) and (R) are not correct.
1308. An employer’s refusal to provide work
opportunities, is classified as
A grievance procedure
C
injunction
D strike procedure
1314. The primary aim of recruitment and se?
lection process is to
A Meet the high labour turnover
RA
YA
N
B
Rational approach
C
X Human relations approach
D Systematic approach
1310. Selection means
A Elimination
Testing
N
A
B
C
Recruitment
B X Hire the best individuals at optimum cost
C Ensure the availability of surplus in
the case of sickness and absence
D Hire Excess manpower for the future
1315. Occupation of forestry and agriculture is
an example of
A
X realistic orientation
B
investigative orientation
C
social orientation
D artistic orientation
1316. A written statement of the human qualification, education and experience needed
to perform a job is referred to as
D X None of the above
1311. The unstructured interview:
An auxiliary function
D An auto-reactive function
1309. Which of the following approach emphasizes the’ effect of psychological&. Social factors on employees’ performance?
A Scientific approach
C
A
X lock out
X A proactive function
-C
H
B
B
?
A Infrequently conducted
A
X Job design
B
Typically is unbiased
B
Job enrichment
C
Typically is related to future
C
Job description
D X Typically biased job performance
D Job specification
140
Do you know?
VERY VERY IMPORTANT FOR EXAM.
(R) is true, but (A) is false.
ER
C
D Informal Organisation
D
(A) is true but (R) is false.
N
G
B
A Teaching
Research
D X All of the above
A coaching
B
X mentoring
C
informal training
D formal training
X corporate HR group
C
embedded HR group
RA
YA
N
B
D center of expertise
1320. During the lay off period, the employer
of the basic wages.
has to pay
A One fourth
D rows
1323. The Statement which best describes the
function of Human Resources Planning
is
?
A An integrated set of processes, programs and systems in an Organisation that
focuses on maximizing employee contribution in order to achieve Qrganisational
success
B X The’ process of ensuring that people required running the company are being used as effectively as possible especially in fulfilling developmental needs
in order to accomplish the organisation’s
goals.
-C
H
1319. Assistance to top level management for
strategic plans is provided by
A transactional HR group
grades
D
1318. Training which focuses on person’s psychology is included in
C
C The formal process of familiarizing
new employees with the Organisation,new
job, work units and culture values, beliefs
and accepted behaviour.
D The process of effectively and efficiently managing your assets.
1324. In career development, assessing your
own career interests is included in
B
X Half
A
X individual role
C
Three fourth
B
manager role
C
employer role
N
A
D One third
1321. In formulating of hypothesis, reviewing
D line manager
antecedents means
1325. In order of court, compelling parties either to desist a certain action or to resume
A X things before the employee’s job
a particular action classified as
B things after employee’s job
A grievance procedure
C things during the employee’s job
B lockout
D interviewing for appraisals
C X injunction
1322. In ‘job grading method’, group of jobs
that are different is called
D strike procedure
141
Do you know?
VERY VERY IMPORTANT FOR EXAM.
C
X rank jobs
N
G
Service
B
A
B
A classes
ER
1317. College Professors are generally evaluated on the following Work function(s)
Chapter 1. Human Resource Management (HRM)
A Human Relations Management
B
A promotions
B
transfers
C
reality shock
-C
H
D To enforce government regulations
1328. The meaning of the acronym HRM is
?
Humanistic Resource Management
D X managing retirements
1333. A pension plan, an employer’s acknowledgement of financial standing of emD Human Resourceful Management
ployee’s account, placing percentage on
1329. Compensation given to expatriates for
basis of annual compensation and interest,
exceptionally hard working and living
regarded as
conditions at certain locations is classified
A X cash balance plan
as
X Human Resource Management
RA
YA
N
C
B
severance pay plan
B
mobility premiums
C
early retirement window plan
C
X hardship allowances
D employee stock ownership plan
N
A
A ethnocentric allowances
1334. ‘controlled experimentation’ is a techD Foreign Service premiums
nique, use for
1330. Taylor differential piece rate system is
A X designing of evaluation
related to
A Time wage system
B
the things to measure
B
Piece wage system
C
in-house development
C
X Incentive wage system
D consolidation of gains
D None of the above
1335. In traditional focus, reward is based on
142
Do you know?
VERY VERY IMPORTANT FOR EXAM.
support and encourage senior workers is
part of
To attract more and more people
A
C
N
G
D
ER
1326. Which one of the following is not a step 1331. Which statement is true?
in planning?
A Job analysis is a group of positions
that are similar as to kind and level of
A Establishing objectives
work.
B Developing premises
B X A promotion is the advancement of
an employee to a better job better in terms
C Determining alternative courses
of greater responsibilities, more prestige or
D X Identifying needs of employees
status, greater skill and especially, increase
1327. Why Organisations provide, attractive
rate of pay or salary.
salaries, fringe benefits, career developC A promotion is the vertical transfer of
ment opportunities:
an employee.
A X To retain valuable human resources
D All of the above
B To be the market leader in the future 1332. An idea of instituting ‘HR’ policies to
A training and development
A Dankert
B
performance appraisal
B
V.V. Giri
C
recruiting and placement
C
X R.K. Dash
D S.D. Punekar
1336. Sensitivity training is also known as:
A Monetary
X T - group training
A antecedents
X consequences
D counseling
1342. Systematic and orderly process of determining the worth of a job in relation to
other jobs is
A Worth job specification
B
Job description
C
X Job evaluation
-C
H
C
X Both monetary and nonmonetary
A
1337. Manager reviewing and evaluating reward system is part of
behavior
C
D None of the above
D Core group training
B
Nonmonetary
D Job identification
RA
YA
N
1338. Voluntary withdrawal of labor of com- 1343. A process that is used for identifying
and developing internal people with the
pany is classified as
potential to fill key business leadership poA X strike
sitions in the company is called
B
picketing
A
X Succession planning
C
boycott
B
Investing in human resources
C
Highly talented personnel creation
D impasse boycott
N
A
1339. The most popular method of recruiting
applicants to jobs is
A Radio and TV advertisement
D None of the above
1344. The basic managerial skill(s) is(are)
A To supervise
B
X Corporate website
B
To stimulate
C
Employee referral schemes
C
To motivate
D Commercial job boards
D X All of the above
1340. Who among the following advocated 1345. People belongs to profession of college
the principles of Labour Legislation?
professors are tend to be
143
Do you know?
VERY VERY IMPORTANT FOR EXAM.
C
B
N
G
Y - group training
D
A X- group training
B
1341. An incentive plan may consist of
ER
D X compensation and benefits
Chapter 1. Human Resource Management (HRM)
A realistic oriented
A Railways and Mines Industries
B
X investigative oriented
B
X Seasonal Factory Workers
C
social oriented
C
Cement Industries
D None of the above
D artistic oriented
D Leading
A
1352. In which of the following methods Jobs
can be arranged according to the relative
1347. The group to which a person would like
difficulty in performing them.
to belong is known as
X Reference Group
C
Membership Group
RA
YA
N
B
D None of the above
1348. Which of the following is not a tripartite
body?
A I. L. O
A
X Ranking method
B
Point method
C
Factor comparison method
-C
H
A Primary Group
D Classification method
1353. Top management works on
A
X strategic plan
B
corporate plan
budgeting
B
Wage Boards
C
C
X Works Committee
D both A and B
N
A
D Indian Labour Conference
1349. HRM is
1354. Which is non-monetary incentives?
A Training
A
X Employee oriented
B
Sabbaticals
B
Employer oriented
C
Flexible work hours
C
Legally oriented
D X All of the above
D None of the above
1350. ESI Act applies to
1355. Bankers and accountants are mostly
having a specific personality type, known
as
144
Do you know?
VERY VERY IMPORTANT FOR EXAM.
N
G
D
ER
1346. Recruiting employees, selecting right 1351. Who has called the scientific management a ‘rabble hypotheses?
one for job and giving them training leads
to
A Elton Mayo
A organizing
B X Peter F. Drucker
B controlling
C Douglas McGregor
C X Staffing
D None of the above
A realistic
A realistic orientation
B
investigative
B
investigative orientation
C
artistic
C
X social orientation
D X conventional
D artistic orientation
A
X the job itself
B
the qualification only
C
the skills and knowledge only
issues tend to be well disguised.
A Political
X Territorial
C
Social
N
G
D the training completed only
D
B
-C
H
A
D Economical
1357. Which of the following is not correct
1362. The nation wide consumer councils
about Organisation Development?
formed by the Government comprise of
A X It is not a top management led and
representatives of
supported process.
A Cost account and consumer
B It is a process of planned change.
B Various ministries
C It is an ongoing collaborative manC Manufactures of commerce
agement of organization culture
RA
YA
N
D It is a problem solving process.
D X All of the above
1358. A test, examinees respond to situations 1363. Wage determination is mostly done
representing jobs, known as
through tools which are
A
X situational test
A Objective
B
reasoning test
B
Subjective
C
video simulation test
C
X Both of (A)& (B)
D job training
D None of these
N
A
1359. The Workmen’s compensation Act came
1364. The Human Resource System covers
into force in which year?
A 1930
A Training and development
B
1921
B
Recruit and Select
C
1944
C
Job design and evaluation
D X 1924
D X All of the above
1360. People having ‘foreign services’ as pro- 1365. Large recruitment
fession are best classified as
and vice-versa.
problematic
145
Do you know?
VERY VERY IMPORTANT FOR EXAM.
1361.
ER
1356. Job pay rate depends on
Chapter 1. Human Resource Management (HRM)
C
Any of the above
A Development
D None of the above
1366. Human resource planning system includes
Human resource inventory
C
Corporate plan
A
strategy map
A Recommendations of Existing employees
RA
YA
N
1368. When person’s performance is satisfactory and ranked for promotion, interview
would be
B
Private Employment Agencies
C
Through Employment Exchange
D X All of the above
X satisfactory-promotable interview
B satisfactory-not
view
C
C
1372. External sources of recruitment consists
D X central tendency
A
X digital dashboard
-C
H
biasing tendency
B
D all of above
A lenient tendency
C
X Recruitment
A HR scorecard
1367. An equal rating of all employees such as
‘good’ is called
strict tendency
C
1371. Tool used to present manager with performance graphs and charts is
D X All of the above
B
Training
D All of the above
A Human resource supply forecast
B
B
promotable
1373. United States citizen work in China, in
subsidiary of company whose headquarter
interis located in United States, an example of
unsatisfactory-correctable interview
inter-
N
A
D unsatisfactory-uncorrectable
view
A expatriates
B
Second country nationals
C
X home country nationals
1369. Outsourcing stands for
D both A and C
A Slowing down of production
B
Encouraging voluntary retirement
1374. The important objectives of a job evaluation programme
C Retrenching services of surplus employees
A Establishment of sound wage differentials between jobs.
D X Contracting out the work to other
organisations
B Maintenance of a consistent wage
policy.
146
Do you know?
VERY VERY IMPORTANT FOR EXAM.
More
ER
B
1370. The following is (are) concerned with
developing a pool of candidates in line
with the human resources plan
D
X Less
N
G
A
C Installation of an effective means of
wage control.
D X All of the above
1375. Standard Performance - Actual performance = Training& Development
Objective
C
Motive
C
executive benefits
D X all of above
1380. Dismissal of employee, who violates law
of contractual arrangements stated, by employer is classified as
A descriptive termination
D Drawback
B
external equity
C
procedural equity
D collective equity
1381. The scope of HRM does not include
A Retirement of employees
RA
YA
N
B
combine ratings
C
rank jobs
X wrongful discharge
D wrongful termination
1377. Third step in ‘ranking method’ of evaluating job method is to
A select compensable factors
distributive termination
A
X internal equity
C
-C
H
A
B
N
G
1376. Second step in pay rate establishment is
to ensure the
VERY VERY IMPORTANT FOR EXAM.
B
long-term
ER
X Need
B
D
A
A base pay
D X select and group jobs
1378. Which one of the following is a disadvantage of having expatriate employees to
staff international subsidiaries?
B
Manpower planning
C
Training of employees
D X Maintenance of accounts
1382. Point method is suitable for
A Small size organization
B
Mid size organization
C
Large organization
D X Both (B) and (C)
N
A
A Brings cultural similarities with par1383. Few career programs for women is conent company.
cluded as
B Gives employees a multinational oriA X bias
entation.
B reality shock
C X Attempts to establish a foreign culture to the company.
C promotion
D Provides broader global perspective.
D transfer
1379. Company top executives compensation 1384. Who has given the concept of ‘Core cominclude
petence’?
147
Do you know?
Chapter 1. Human Resource Management (HRM)
A Sumantra Ghosal& C.A. Bartlett
A III, II, I, V, IV
B
T. Deal and A. Kennedy
B
X III, V, I, IV, II
C
X C.K. Prahalad and G. Hamel
C
IV, V, III, I, II
D C.A. Forehand and B. Von Gilnev
D II, I, IV, V, III
A internal equity
C
procedural equity
D X salary survey
A
X training and development
-C
H
external equity
1390. In traditional focus, managing attitudes
related to job are included in
A
1386. ‘Benchmarking’ of jobs is included in
B
performance appraisal
C
recruiting and placement
D human resource planning
RA
YA
N
1387. Managers use a(n)
to measure the 1391. Scale is used in ‘HRD’ scorecard consists
HR function’s effectiveness and efficiency
of
in producing employee behaviors the comA 5-point scale
pany needs to achieve its strategic goals.
A metric
B
X 10-point scale
4-point scale
B
X HR Scorecard
C
C
. benchmark
D none of above
N
A
D high performance work system
1388. Rearrange the following steps of recruitment.
I. Searching
II. Evaluation and control
III. Planning
IV. Screening
V. Strategy development
1392. Mostly employees’ promotion decision
is based on
A
X performance appraisal
B
training results
C
hiring tests
D in-house development
1393. A company ‘Apollo’ tyres diversifying in
entertainment business can be a classic example of
148
Do you know?
VERY VERY IMPORTANT FOR EXAM.
D X All of the above
D intervention
B
N
G
D
ER
1385. Situation’ when third neutral party 1389. Mechanism of Human Resource Development includes
helps in negotiation of agreement is classified as
A Job Redesign
A arbitration
B Rewards
B X mediation
C Human Resource Information System
C impasse
X Conglomerate diversification
A Strategic
B
Related diversification
B
X organisational
C
Both A and B
C
operational
D none of above
D centralized
1394. An advantage of ‘forced distribution
1399. Recruitment means
method’ is
A Total number of inquiries made
avoids central tendency and biases
B
Total number of selections made
C
provides behavioral anchors
C
Total number of persons short listed
N
G
D
B
B
performance appraisal
C
recruiting and placement
-C
H
A
D X end up with predetermined rating
D X Total number of applications refigures
ceived
1395. An event, employees participation in
1400. People attracted to occupations that reskills practice sessions, known as
quire physical activities are best classified
A training and development
as
RA
YA
N
D X career planning workshops
1396. Ethical Management is
A
X A Compromise
B
A Compulsion
C
A Judgement
D (A) and (B)
1397. Which of these is a consequence of pay
dissatisfaction?
N
A
A Strikes
B
Turnover
C
Grievances
A
X realistic orientation
B
investigative orientation
C
social orientation
D artistic orientation
1401. Financial and investment counseling is
an example of
A phased retirement
B
X preretirement counseling
C
honoring experience
D modifying selection procedure
1402. Ensuring implementation of ‘HR’ policies by line managers is part of
D X Job dissatisfaction
1398. Although many authors experience difficulty in distinguishing between personnel management and HRM, it can be argued that HRM is the elevation of personnel management to a more
Level.
A Line functions
B
X Coordinative functions
C
Staff functions
D all of above
149
Do you know?
VERY VERY IMPORTANT FOR EXAM.
A avoids central tendency and biases
ER
A
Chapter 1. Human Resource Management (HRM)
C X Both the statements (A) and (R)
are correct.
D Both the statements (A) and (R) are
incorrect.
D
A expectancy
B
X instrumentality
C
valence
D de-expectancy
B
X Motivation by participation
C
Motivation by goals
RA
YA
N
D Motivation by Challenges
-C
H
A
1404. An enterprise gets more output and mu- 1409. Method according to which two or more
tual cooperation from its subordinate staff
people share a full time single job, classiby adopting
fied as
A Motivating by Leadership
A severance sharing
B
flexible sharing
C
benefit sharing
D X job sharing
1405. Too much of reliance on internal recruit1410. Human capital refers to
ment can result in
A Internal conflict
A education of firm’s workers
B
High labour turnover
B
training of firm’s workers
C
Poor group dynamics
C
skills and expertise of firm’s workers
N
A
D X Reduced job performance
D X all of above
1406. If a worker gets a premium for extra ‘out1411. Hawthorne Experiment findings led to
put’ than a ‘set standard’ is called
A Systems Approach
A X standard hour plan
B
standard piece rate
B
Behavioural Approach
C
standard piecework
C
X Human Relations Approach
D variable hour plan
D Scientific Management Approach
1407. Which of the following is an example of 1412. Analyzing and identifying specific
operative function of HR managers?
skills, needed for specific job is called
150
Do you know?
VERY VERY IMPORTANT FOR EXAM.
(R) is correct, (A) is incorrect.
N
G
B
ER
1403. Indicate the correct code for the followA planning
ing statements about Assertion (A) And
B Organizing
Reason (R): Assertion (A): All ethical theories are not equally applicable every time
C X Procurement
in all types of ethical dilemma resolution.
Reason (R): The ethical resolution should
D Controlling
be based as far as possible on a cognitive
ethical principle with justification. Codes: 1408. Employees beliefs that successful performance leads to rewards is best explanation
A (A) is correct, (R) is incorrect.
of
A need analysis competency model
A Joseph Juran
B
competency model
B
Phillip Crosby
C
X task analysis
C
Edward Deming
D X Kouru Ishi Kawa
1413. An entrepreneur who is neither willing 1418. Motivating the employees is classified as
to introduce new changes nor to adopt new
A Informational role
methods is known as:
B X Interpersonal role
A Adoptive Entrepreneur
D Conceptual role
1419. Company ‘Asian paints’ operates in 18
countries is an example of
D X Drone Entrepreneur
1414. Recruitment is concerned with the process of
B X Developing a pool of potential employees
C
Inviting application for jobs
RA
YA
N
D None of the above
1415. What is the operative function of human
resource management?
A Controlling
B
Organising
C
X procurement
B
Vertical integration
C
X Geographic expansion
-C
H
A Selection of right candidate
A Horizontal integration
D none of above
1420. Glass ceiling refers to
A Moderate difficulties in training of
women workforce
B X Artificial barriers based on attitudinal and organizational bias preventing career growth of women
C Personality weaknesses hindering career growth of women
D Transperency at higher levels in organisation
1416. After translating company mission into 1421. An interview in which candidates are
strategic goals, next step is to
asked about relevant past experiences is a
N
A
D None of the above
A
X formulate strategies
A situational interview
B
implement the strategies
B
situational test
C
evaluate performance
C
behavioral tests
D none of above
D X job related questions
1417. Fish bone analysis as a tool of quality cir- 1422. HRM is more
whereas Personnel
cle was advanced by
Management is slightly narrow
151
Do you know?
VERY VERY IMPORTANT FOR EXAM.
Innovative Entrepreneur
Decisional role
D
C
C
N
G
Fabian Entrepreneur
A
B
ER
D Both A and C
Chapter 1. Human Resource Management (HRM)
A Complex
A moderate maturity level
D X Growth-oriented
1423. In career development, providing assistance programs for academic learning is an
art of
C
X employer role
C
X highest maturity level
1427. Concession, employees gets in form of
discounts in air ticket and bus fares is an
example of
D
manager role
least maturity level
D all of above
A individual role
B
B
A incentives
D line manager
1424. Which of the following statement is
true?
B
X non direct payments
-C
H
C direct payments
A Profit sharing is an agreement freely
D salary increments
entered into by which the employees receive share fixed in advance from the or- 1428. If company defines authority and comganization’s profits.
munication channels for employees, it is
performing
B An experiment in profit shares on a
A staffing function
B
X organizing function
C Profit distribution under a profit
sharing plan are used to fund employee retirement plans.
C
leading function
RA
YA
N
wide scale would therefore be definitely
undertaking a voyage of an unchartered
sea.
D X All of the above.
N
A
1425. What is meant by the term “Management” by Objectives’?
A system of giving the authority to
carry out certain jobs by those lower down
the management hierarchy
D controlling function
1429. People having enterprising personality
oriented choose profession, are
A
X military officers
B
advertising executives
C
carpenters
D engineers
B The system of management that is
based on bringing together experts into a 1430. An assistance needs to manage localized
team
human resources which are provided by
C X The setting of objectives to bring
about the achievement of the corporate
goals
A Transactional HR group
B
152
Do you know?
X Embedded HR group
VERY VERY IMPORTANT FOR EXAM.
Mechanical
ER
C
1426. In ‘HRD’ scorecard scales; scale‘10’ represents
N
G
Detailed
A
B
D The control of the Organisation by
those in the ‘head office’
A diversification
D Centers of expertise
1431. Process of instituting policies to enable
employees to get their accumulated pension plans with ease after leaving organization is classified as
A compatibility
B
cost leadership
C
consolidation
D X competitive advantage
1436. Differentiation between line and staff
functions is necessary because it helps in
B
durability
A maintaining accountability
C
X portability
B
1432. A company can translate mission into
strategic objectives by
A Vertical integration
C
Geographic coverage
D X all of above
D
1437. ‘Red hot stove’ rule of disciplinary action was suggested by
A
Diversity
D X all the above
A Dale Yader
-C
H
B
C maintaining adequate checks and
balances
N
G
D profitability
providing specialized services
RA
YA
N
1433. An appraisal interview which results in
occasional ‘well-done’ technique is said to
be
B
Fred Luthans
C
X Douglas McGregor
D Richard P. Calhoon
1438. The term
means contributing in
a measurable way to achieving the company’s strategic goals.
X satisfactory-not promotable inter-
A satisfactory-promotable interview
B
view
C
A competitive advantage
unsatisfactory-correctable interview
D unsatisfactory-uncorrectable
view
inter-
N
A
1434. Focusing on daily tasks that can be easily relearn is part of
A
X coaching
B
mentoring
C
informal training
D formal training
B
achievement success
C
X value creation
D success metric
1439. Types of ‘test validity’ consist of
A criterion validity
B
content validity
C
Score validity
D X Both A and B
1435. ‘Volvo’ stresses more safe cars as compared to others in market, this can be an 1440. Which of the following is not true of the
example of
activity known as job analysis?
153
Do you know?
VERY VERY IMPORTANT FOR EXAM.
Corporate HR group
ER
C
Chapter 1. Human Resource Management (HRM)
X The rate of pay for the job is fixed.
1445. Values of top executives include
B The job elements are rated in terms
such as frequency. Of use or amount of
time involved
A polycentric
B
geocentric
C It aims to describe the purpose of a
job and the conditions under which it is
performed
C
ethnocentric
D X all of above
ER
A
A Size of organizational structure
Infrastructure Plan
C
X Control and evaluation
RA
YA
N
B
D Employee Management
and control systems should be
1443. The
altered to support the strategic human resource function.
A Appointment
X Reward
N
A
B
C
D None of the above
1444. Which among the following is odd one?
B
X FICCI
C
AITUC
D INTUC
A voluntary bargaining items
B
permissible bargaining items
C
X illegal bargaining items
D mandatory bargaining items
1448. Organizational development consists of
A action search
B
applying behavioral knowledge
C
change toward empowerment
D X all of above
1449. ‘Health counseling’ is an example of
Job allotment
A BMS
1447. Items for bargaining, that are not allowed to deal by law are classified as
-C
H
D Programme
1442. Human resource planning techniques
include the use of some or all of the following
A phased retirement
B
X preretirement counseling
C
honoring experience
D modifying selection procedure
1450. Which one of the following is an example of Golden-Handshake Scheme?
154
Do you know?
VERY VERY IMPORTANT FOR EXAM.
D Decision
Procedure
A
C
N
G
D
of management is likely to be anD Jobs are broken into elements such 1446.
other key agenda item.
as information required or relations with
other people
A Performance
1441. Decision-making process is guided by
B X Quality
A X Policy
C Expansion
B Strategy
A Superannuation Retirement
A
X Intelligence
B
X Voluntary Retirement
B
Integrity
C
Compulsory Retirement
C
Work sampling
B
job specification
C
X Both A and B
D
D none of above
RA
YA
N
-C
H
A
?
B Internal selection presents fewer dan- 1456. The term procurement stands for
gers of incurring legal liability than exterA X recruitment and selection
nal selection
B training and development
C There is less need to use multiple
predictors in assessing internal candidates
C pay and benefits
than. With external candidates
D health and safety
D X Information about internal candidates tends to be more verifiable than in- 1457. Which of the following statements about
the recent trends in HRM is not correct?
formation about external candidates
A X Performance and Knowledge Man1452. Promotion decision addresses questions
agement are not related to strategic HRM.
like
B Employer branding is attempted to be
A seniority or competency the rule
achieved through HRM practices.
B promote vertically
C Measurement of HR through balanced scorecard has taken shape.
C promote horizontally
D X all of above
D Competency mapping is a recent
trend in HRM.
N
A
1453. Managing workforce diversity is an ex1458. Which one of the following responsibilample of
ities is specifically associated with the HR
function of employee relations?
A human process intervention
B
techno structural interventions
C
strategic intervention
D X HRM interventions
A
X Conducting attitude surveys
B
Work analysis
C
HR information systems
D Job design
1454.
tests have proven to be particularly
good predictors for jobs that require
1459. PIP test seeks to measure
155
Do you know?
VERY VERY IMPORTANT FOR EXAM.
A Internal selection requires few procedures to locate and screen viable job candidate
A job description
N
G
1451. In comparing internal selection with external selection, an advantage of internal
selection is that
ER
D Aptitude
D Retirement on account of disablement
1455. A job analysis consists of
Chapter 1. Human Resource Management (HRM)
1464. Which personality type involves in individualistic activities to make people atB X Personality, Interest and Prefertracted towards careers ?
ences
A X enterprising orientation
C Quality of a product
B investigative orientation
D Preferred Investment Plan
C social orientation
1460. 360-Degree Feedback enhances the
D conventional orientation
quality of
decisions.
1465. Revenue growth is included in
A HR
A X short-term of shareholder value
B Management
B compensation of company executive
C HRD
C determination of stocks
D X All of the above
A individual role
manager role
C
X employer role
RA
YA
N
B
-C
H
A
D determination of investment
1461. In career development, providing sup- 1466. Benefits given to victims who have workrelated accidents are called
port for growth and self-direction is a futile part of
A insured compensation
D line manager
1462. Recruitment policy usually highlights
need for establishing
A
X Job specification
B
Job analysis
C
Job description
B
supplemental compensation
C
X workers compensation
D optional compensation
1467. What is the main objective of job evaluation?
A It is not compulsory
B X To define satisfactory wage and
salary differentials
C Job is rated before the employee is appointed to occupy
N
A
D None of the above
1468. Employees abroad supply services or
having outside vendors that company’s
1463. Manipulation of appraisal rating on baown employees previously did in-house is
sis of ‘age’ is an example of
known as
A lenient/strict tendency
A outsourcing
D None of the above
B
X bias
B
X offshoring
C
central tendency
C
alternative staffing
D different tendencies
D none of above
156
Do you know?
VERY VERY IMPORTANT FOR EXAM.
N
G
D
ER
A IQ
1469. What are the ideas underpinning ’soft,
commitment’ or high - Road HRM practices?
A Labour needs to be treated as assets
to be invested in.
A Interview
B
Questionnaires
C
Direct observations
Moving
D Unfreezing
A
C
1475. Method in which ‘problem to be solved’
is described for employees is called
-C
H
X Removing
A job rotation
RA
YA
N
1471.
is the simple act of comparison&
learning for organisational improvement
A
X Benchmarking
B
Feedback
C
Ranking
B
action learning
C
lifelong learning
D X case study method
1476. Which of the following is/are determinant(s) of supply of labour?
I. other wage rate
II. non-wage income
D Job evaluation
1472. The extent to which an employment selection test provides consistent results is
known as:
N
A
vocal reviews
D local reviews
A Refreezing
B
C
III. preferences for work versus leisure
IV. number of qualified suppliers
A
X Reliability
A I and II
B
Dependability
B
I, II and IV
C
Consistency
C
X I, II, III and IV
D Trustworthiness
D II, III and IV
1473. Procedures of collection of data for Job 1477.
aims to put a financial measure on
Analysis includes
an organisation’s intellectual capital.
157
Do you know?
VERY VERY IMPORTANT FOR EXAM.
1470. Which of the following is not an action
of classical change programme?
N
G
D
ER
D X All of the above
B X Employees are a cost which should
1474. A company manage, reviews employees
be minimized.
performance and matches with set stanC A lack of mutuality existing between
dards are called
employee and employer
A X focal reviews
D A disregard for unlocking discretionary effort
B unvocal reviews
Chapter 1. Human Resource Management (HRM)
The consortium
C
Financial planning
A Production
D None of the above
1478. Disadvantage of Management by Objectives (MBO) method is
A difficult to develop
cause of disagreements
C
X time consuming
Marketing
C
Inventory management
D X Training& Development
1483. Standards that decided, what kind of
conduct employees of organization should
possess
D
B
B
A descriptive justice
D difficult to rate
X Tall structure
B
Flat structure
C
Linear structure
RA
YA
N
X transfers
C
reality shock
distributive justice
1484. Minimum wage means
1480. ‘strategy’ that employees seek for interesting jobs and greater advancement opportunities, is known as
B
C
D X ethics
D Free-form Organization structure
A promotions
procedural justice
-C
H
A
B
A
1479. When the chain of command is longer
than the span of control, the resultant organization structure would be
A Wage sufficient to ensure the workman food, shelter, clothing, frugal comfort
and provision for evil days.
B Wages paid in proportion to workman’s work efficiency.
C X A wage sufficient to satisfy the
workman’s basic needs.
D A sum of money paid under contract
by an employer to a workman for services
rendered.
D formal training
N
A
1485. Which of the following is the outcome of
job satisfaction?
1481. Achieving aims and monitoring results
in HR management of financial and nonA Absenteeism
financial goals, regarded as
A
X HR scorecard
B
X High productivity
B
HR digital dashboard
C
High employee turnover
C
both A and B
D All the above
D none of above
1486. OCTAPACE culture means
158
Do you know?
VERY VERY IMPORTANT FOR EXAM.
B
1482. The Scope of human resource management includes:
?
ER
X Knowledge exchange
N
G
A
A Openness-Confrontation-TrustAuthority-Proaction-Autonomy cooperationExperimentation
A
X misconduct
B
lack of qualifications
B X Openness-Confrontation-TrustAuthenticity-ProactionAutonomyCollaboration- Experimentation
C
unsatisfactory satisfaction
D insubordination
ER
1491. A key HR role in the firm will be multiC Openness-Confrontation-Trustdisciplinary consulting around
Autonomy-Proaction-Authority- CollaborationA Individual
Experimentation
few responsibilities and authority is called 1492. Performance appraisal includes
A Check reviews done by the supervisors
growth stage
C
midcareer crisis sub stage
D X decline stage
B Review his performance in relation to
the objectives and other behaviours
-C
H
B
A
A exploration stage
C
Help employee in self appraisal
N
A
RA
YA
N
D X All of the above
1488. Steps involves in employer’s movement
for performance management is
1493. Relationship between value of job and
average salary paid for job is called
A total quality
A X wage curve
B appraisal issues
B salary curve
C strategic planning
C job evaluation curve
D X all of above
D job description curve
1489. HRM is considered as
?
1494. Each unit made by worker is paid , considered as
A a reactive function
B
X a proactive function
C
an auxiliary function
D an auxo-reactive function
A time based pay
B
X performance based pay
C
promotion
D salary increments
1490. A willful and deliberate violation of
code of ethic of any organization is classi- 1495. Is the process of deciding what positions
fied as
the firm will have to fill
159
Do you know?
VERY VERY IMPORTANT FOR EXAM.
N
G
D
D Openness-cooperation-Truth-Authenticity- B Team
Proaction-Autonomy-CollaborationC Business unit
Experimentation
D X All of the above
1487. Time period, in which many people have
Chapter 1. Human Resource Management (HRM)
1500. The scope of human resource management includes
A Recruitment
C
X Personnel planning
A Production
D Interviewing
1496. Which is the source of recruitment in India?
A Employee Reference
C
Employment Exchange
C
Inventory management
D X Training& Development
1501. Qualitative changes in the attitudes of
employees involves
A There is a greater awareness among
officers, workers and associations.
D
College Recruitment
Marketing
B Communication process is more effective.
N
G
B
B
D X All of the above
A Administrative services
X Business partner services3
C
Strategic partner
RA
YA
N
B
-C
H
A
C There is considerable clarity about
1497. If one were to think of HR as a busigoals and objectives.
ness, which of the following “product
lines” involves developing effective HR
D X All of the above
systems that help the Organisation meet its
goals for attracting, keeping and develop- 1502. Arrange the following staffing procedure in the correct sequence
ing people with the skills it needs?
D Product quality audit
1498. HRD process variable include
A Role clarity
Work planning
C
Better communication
N
A
B
D X All of the above
1499. Comparison of people’s interests with
people in same occupation is
i) Determining sources of personnel
supply
ii) Preparing personnel specifications
iii) Selection of personnel
iv) Determining Personnel Characteristics
A
X (ii), (i), (iv) and (iii)
B
(i), (ii), (iii) and (iv)
C
(ii), (i), (iii) and (iv)
D (ii), (iii), (i) and (iv)
1503. Which of the following is not a contributory factor for HR outsourcing?
A Competitive Factor
A
X interest inventory
B
Strategic Reasons
B
HR applicant’s inventory
C
Financial Reasons
C
management assessment center
D all of above
D X Trade Union Hassels
1504. Benefits paid for time not worked are
also called
160
Do you know?
VERY VERY IMPORTANT FOR EXAM.
Selection
ER
B
A compensation law benefits
A Both (A) and (R) are true.
B
X supplemental pay benefits
B
Both (A) and (R) are false.
C
optional pay benefits
C
X (A) is true but (R) is false.
D (A) is false but (R) is true.
1505. Which of the following are covered un- 1509. The five basic features of Scanlon plan of
incentive payment are
der the scope of Human Resource Management:
A cooperation, identity, control, involvement and sharing of profits.
i) Forecasting Human Resource Need
ER
D unemployment pay benefits
ii) Replacement Planning
iv) Human Resource Development Planning
C X cooperation, identity, competence,
involvement and sharing of benefits.
A
D control, individuality, commitment,
involvement , and sharing of benefits.
1510. Advantage of ‘BARS’ system is
B
(i), (ii), (iii) and (iv)
C
(iii) and (v)
-C
H
A (i), (iii) and (v)
A simple to use
B
D X (i), (ii), (iii), (iv) and (v)
RA
YA
N
1506. Low cost foreign competition, classified
as
A potential opportunities
B
X potential threats
C
potential strengths
D potential weaknesses
N
A
1507. The process of comparing work and service methods against the best practices and
outcomes in industry is known as
A
X Benchmarking
B
Kaizens
C
Quality Circles
avoids central tendency and biases
C ends up with predetermined rating
figures
D X providing behavioral anchors
1511. Combination of salary and commission
is part of
A salary plan
B
commission plan
C
X combination plan
D proportionate plan
1512. The advantage of external recruiting is
that
A They ensure consistency from opening to closing
B X They are useful for companies too
small to have dedicated recruiters
D None of the above
1508. Assertion (A).A Manager delegates authority. Reason (R). The Manager want to
shirk his responsibility.
C
They are very inexpensive
D Time Consuming
161
Do you know?
VERY VERY IMPORTANT FOR EXAM.
v) Human Resource Audit
N
G
D
iii) Human Resource Dynamics
B control, individuality, competence,
involvement and sharing of benefits.
Chapter 1. Human Resource Management (HRM)
ER
1513. What affective activities are required to 1518. A company can create ‘superiormake people attracted towards occupasubordinate’ relationship through
tions?
A X line authority
A realistic oriented
B hiring authority
B X investigation oriented
C staff authority
C social oriented
X Victor Vroom
C
Frederick Herzberg
RA
YA
N
B
A graphic rating scale method
B
X forced distribution method
C
alternation ranking method
D Clayton Adler
D paired comparison method
1516. During which of the following stage, the
firm identifies and confirms the overall 1521. The Concepts of Wages like Minimum
Wage, Fair Wage and Living Wages were
business direction
given by
A X Clarification
A Adarkar Committee
B Monitoring
C
Assessment
N
A
D Design
1517. First step in retirement management is
to conduct
A
B
X Committee on Fair Wages
C
Royal Commission on Labour
D First
Labour
X numerical analysis of retirements
National
Commission
on
1522. AB Corp streamlined its annual benefits package enrollments by digitizing and
B determination of average retirement
aggregating the former paper benefits reage
ports, electronic spreadsheets, and benefit
C planning pension benefits
summaries and providing the materials at
a single location on the company intranet.
D determine extent of retirement probAB Corp is using a(n)
lem
162
Do you know?
VERY VERY IMPORTANT FOR EXAM.
A Abraham Maslow
-C
H
A
N
G
D
D all of above
D artistic oriented
1514. ‘self-designing organizations’ is an ex- 1519. Premature evaluation is a type of
ample of
A personal barrier
A human process intervention
B semantic barrier
B techno structural interventions
C X psychological barrier
C X strategic intervention
D organisational barrier
D HRM interventions
1515. Who has given the ‘expectancy theory’ 1520. Rates are placed in percentages in performance categories is followed in
of Motivation?
1527. Performance appraisal by all the following parties is called 3600 performance appraisal:
A database
A Supervisors and Peers
D customer relationship management
system
1523. Method in which teams consisting managers compete on solving problems is
called
B Subordinates and Employees themselves
C
D X All the above
1528. Selection of the candidates is done out
of
?
A
X management game
B
action learning
A
C
lifelong learning
B
C
1524. ‘Team building’ is an example of
X Target population
internal sources
external sources
D internal as well as external sources
1529. A manager have line or staff authority is
determined by
A
D case study method
Users of Service and Consultants
X human process intervention
B
techno structural interventions
A person in charge
C
strategic intervention
B
Name of person in charge
C
type of department
RA
YA
N
D HRM interventions
-C
H
A
1525. Which of the following is not a path in
D X nature of relationship
grapevine chain?
1530. While writing job description, major
functions or activities are written in
A Gossip
B
C
Cluster Chair
Single strand
A
X job summary
B
responsibilities and duties
C
job identification
D X Non-profitability
N
A
D both B and C
1526.
is the personnel activity by means 1531. Theory, according to which people are
of which the enterprise determines the exmotivated in a sequence of hierarchy of
tent to which the employee is performing
needs is called
the job effectively.
A X prepotency process principle
A Job evaluation
B prepotency process principle
B Work evaluation
C process principle
C X Performance evaluation
D hierarchy principle
1532. HR managers play vital role in
D None of the above
163
Do you know?
VERY VERY IMPORTANT FOR EXAM.
data warehouse
ER
C
D
X HR portal
N
G
B
Chapter 1. Human Resource Management (HRM)
1536. Which of the following tasks related to
recruiting and hiring is not typically handled by HR staff?
X Setting production targets
B
Formulating strategies
C
Publishing financial statements
D Preparing reports to shareholders
1533. Study of different employment needs of
company is
C
conduct initial screening interviews
D
1537. Work streams talent management system includes
A industry leading compensation
D all of above
1534. Which of the following statements most
accurately defines human resource management?
B
performance applications
C knowledge
tions
management
applica-
-C
H
A Human resource management conD X all of above
tributes to business strategy and plays an
important role in the implementation of 1538. Which of the below given options are the
forecasting techniques used?
business strategy
RA
YA
N
B Human resource management is an
approach to managing people
C X Human resource management
seeks to achieve competitive advantage
through the strategic deployment of a
highly committed and capable workforce,
using an integrated array of cultural, structural and per
N
A
D Human. Resource management focuses on people as the source of competitive advantage
1535. Person’s fixed pay and guaranteed
bonus is included in
I. Ration Trend Analysis
II. Delphi Technique
III. Staffing projections
A I& III
B
II& III
C
I, II& III
D X I& II
1539. HR managers are generally the
A Line
A
X base pay
B
Middle
B
short-term incentives
C
X Staff
C
executive benefits
D Top
D long-term incentives
1540. Utility of job analysis includes
164
Do you know?
managers?
VERY VERY IMPORTANT FOR EXAM.
X trend analysis
develop pool of qualified applicants
N
G
C
B
A
scatter plot
X specify necessary job qualifications
D administer tests e. explain benefits
packages
A ratio analysis
B
A
ER
A
A Selection of employee
A an individual role
B
Work study
B
X a managerial role
C
BARS
C
employer role
D line manager’s role
1546. According to which committee should
executives take a full part in the
1541.
an organization submit regular social restrategic planning process.
ports?
ER
D X All of these
X Training& Development
A
X Sachchar Committee
B
Human Resource
B
Kumarmangalam Birla Report
C
Quality Control
C
Both of above
C
X security of HR data
B X They are useful for companies too
small to have dedicated recruiters
C
RA
YA
N
D substitutability of HR
-C
H
diversity of HR
1543. Reduction in size of company size
A Geographic expansion
B
X Consolidation
C
Diversification
D Horizontal integration
N
A
1544. The purpose of job evaluation is
A Fixation of Responsibility
B
Promotion
C
X Wage Determination
They are very inexpensive
D Time Consuming
1548. In traditional focus, rewards for employees which are based on talent is a part of
A training and development
B
performance appraisal
C
recruiting and placement
D X compensation and benefits
1549. Performance appraisal means evaluating an employees performance relative to
A Establishing goods
B
Fellow employees
C
Job description requirements
D Transfer to better job
D X Performance standards
1545. In a career development, providing sup- 1550. Which of the following factors are inport in employee’s development plans, is
cluded in the calculation of human develregarded as
opment index?
165
Do you know?
VERY VERY IMPORTANT FOR EXAM.
A They ensure consistency from opening to closing
A rarity of HR
B
D None of above
1547. The advantage of external recruiting is
?
that:
A
1542. The biggest problem facing e-HR is the
N
G
D Production
D
A
Chapter 1. Human Resource Management (HRM)
A Adult literacy
C
Decent standard of living
B To be rewarded for the organisational
enrichment
C
D X All of the above
1551. Which of the following is not an element
of traditional job design?
To be removed from the jobs
D To be promoted
1556. In the Grid Seminars, stress is laid on
A Formal Organisation charts
C Well-defined mobility (promotion
and transfer) paths
D X Employee number chart
X intuitive approaches
B
systematic approaches
C
mathematical approaches
D logical approaches
RA
YA
N
X Qualification
B
Accounting
C
Development
N
A
D None of the above
1554. Which of the following role a manager
performs as a Resource allocator?
A Interpersonal role
B
X Decisional role
C
Informational role
D Supportive role
1555. Whistle-Blowers are
Professionalism
C
Training& Development
D All of the above
1557. Which of the following statements is
false?
A Organizations are now less hierarchical in nature
1553. Stephen Knauf defined HRA as the meaof Human organisational
surement&
inputs such as recruitment, training experience& commitment
A
B
-C
H
A
X Teaching
A
1552. Approaches used to compare jobs are
A
D
Clear and precise job descriptions
N
G
B
B X Organizations are now generally
focusing upon domestic rather than international matters
C Organizations have adopted more
flexible norms
D Organizations have been subject to a
raft of organizational change programs
1558. The training imparted to a new employee to induct him into new social setting of his work, is called
A
X Orientation training
B
Job training
C
Corrective training
D Promotional training
1559. Coordination of personnel activities is a
crucial part of
A
X Functional authority
B
Line function
166
Do you know?
VERY VERY IMPORTANT FOR EXAM.
Life expectancy
ER
B
A X To be protected since they intend to
bring out truth
Staff functions
A Blake and Mouton
D all of above
1560. An enterprise Incentive Management
systems include
managing compensation
Peter F. Drucker
1565. Communicating leadership’ involves
A personal competencies
D X all of above
B
X interpersonal competencies
C
business management
Placement Agencies
C
X Campus Placement
D All of the above
A promotions
B
X transfers
C
reality shock
-C
H
B
A
N
G
1561. On which of the following, at the iniD both A and C
tial stage, the Indian IT companies relying
1566. Re-assignment of work, related to job in
more for getting good IT professionals?
another part of organization, at similar poA Job portals
sition is called
RA
YA
N
1562. A corporate wide pay plan that uses a
D formal training
structured formula to allocate a portion of
1567. A manager reviewing ‘Does employee’s
annual company profits to employees is
training is adequate is part of
known as:
A antecedents
A ESOPS sharing
B
X Profit sharing
C
Gain sharing
D All of the above
N
A
1563. ‘differentiation and integration’ is an example of
X behavior
C
consequences
D counseling
1568. Which one of the following is not the
method of job evaluation?
A Grading
A human process intervention
B
X techno structural interventions
C
strategic intervention
D HRM interventions
B
B
Ranking
C
Point Method
D X Forced Distribution
1569. A company that controls market by of1564. The four systems of Management in
fering same products as of competitors,
terms of Leadership styles are related to
considered as
167
Do you know?
VERY VERY IMPORTANT FOR EXAM.
C
C
ER
analyzing compensation
Philip Kotler
D X Rensis Likert
A planning compensation
B
B
D
C
Chapter 1. Human Resource Management (HRM)
1574. A marketing concept, holding a society’s
long-term interest, belongs to
A diversification
B
vertical integration
C
X horizontal integration
A realistic orientation
D geographic expansion
1570. The meaning of the acronym ‘SHRM’ is
?
B
investigation oriented
C
X societal orientation
X Forced Retirement
RA
YA
N
-C
H
D Voluntary Retirement
1571. Who are not the Actors of Industrial Re1576. Which of the following features characlations?
terize the Balance Score Card Method?
A Workers and their organisations
I. The score cards are cascading in naB Employers and their organisations
ture and as such are all pervasive in
an organization
C X Community and cultural associaII. It is supported by effective communitions
cation system
D Government and the role of the State
III. Standardization of goals is not rigid
1572. Executive Employee Training Method
IV. Customer focus is an integral part of
consists
Balanced Score cards
A Multiple Management Training
A I, II and III
Method
In Basket Training Method
B
II, III and IV
C
Position Rotation Training
C
X I, II, and IV
N
A
B
D X All of the above
D I, III and IV
1573. Gender discrimination, lower appraisal 1577. In ‘ABC’ approach, reviewing conserating is an example of
quences means
A lenient/strict tendency
A
X reviewing reward system
B
X bias
B
reviewing performance appraisal
C
central tendency
C
reviewing line of authority
D different tendencies
D reviewing staff authority
168
Do you know?
VERY VERY IMPORTANT FOR EXAM.
C
A
D Strategic Humane Resource Management
N
G
D
ER
D art oriented
A Short-term Human Resource Man- 1575. Employee violates the rules of organisation as mentioned in the standing orders
agement
becauseof which he has to leave the job, is
B X Strategic Human Resource Manan example of
agement
A Premature Retirement
C Strategestic Human Resource Management
B Compulsory Retirement
outplacement counseling
C
X exit interviews
D subordination interviews
1581. A graphical tool, used to summarize
chain of activities to get “big picture” of
performance is
A HR scorecard
HR digital dashboard
C
X strategy map
N
A
B
D all of above
1582. The ‘Managerial Grid’ model was developed by
A Lawler and Porter
B
Fiedler and Garcia
C
Hersey and Blanchard
A
X financial incentives
B
non-financial incentives
C
effective incentives
D ineffective incentives
RA
YA
N
B
A
1586. Planning is looking ahead and control is
A Scanning environment
B
X Looking back
C
Setting targets
D Defining objectives
1587. Benefits provided in certain industries
by employers in unexpected conditions are
classified as
A X supplemental unemployment benefits
B
supplemental employment benefits
C
optional employment benefits
D optional unemployment benefits
D X Robert Blake and Jane S. Mouton
1588. An advantage of not recalculating piece
rate is because of using
169
Do you know?
VERY VERY IMPORTANT FOR EXAM.
A termination interview
exceeds some set standards is called
-C
H
1580. Interviews with employees who are
leaving firm for any reason are classified
as
N
G
D
ER
1578. Training effects that are to be measured 1583. Cornerstone of any executive salary is
consist of
A X salary
A reaction
B bonuses
B learning
C commissions
C behavior
D stock options for employees
D X all of above
1584. ‘supply chain management’ is included
1579. Changing and updating benefit plans is
in
performed by
A personal competencies
A Corporate HR group
B interpersonal competencies
B Center of expertise
C X business management
C X Transactional HR group
D Both A and C
D Embedded HR unit
1585. Reward given to workers whose work
Chapter 1. Human Resource Management (HRM)
A
X standard hour plan
A descriptive justice
B
standard piece rate
B
X procedural justice
C
standard piecework
C
distributive justice
D severance justice
D variable hour plan
measuring adequacy of tools
C
measuring adequacy of training
D
I. Panel Proceedings
B
ER
1589. In ‘ABC’ approach, analyzing behaviors 1594. Arrange the following steps of Dispute
Settlement Mechanism under the WTO in
means
the systematic order:
A measuring aptitudes
II. Appellate Body
D X all of above
C
X Elton Mayo
A
1591. One of the important organizational factors affecting ’Job Design’ is
A
X Workflow
B
Autonomy
C
Feedback
X III,I,II,IV,V
B
V,IV,III,II,I
C
IV,II,III,V,I
D I,II,III,IV,V
RA
YA
N
D Edwin B. Filippo
A
-C
H
A Robert owen
V.V. Giri
V. Arbitration Panel
1595. Which one of the following is not the operative function of HRM
A Development
B
X Controlling
C
Compensation
D Integration
D Diversity
N
A
1596. Use of handwriting to determine basic
1592. The following concept is developed on
personality traits of writer is known as
unitarism, individualism, high commitA X graphology
ment and strategic alignment.
A Industrial Relations
B
handwriting test
projective personality test
B
Personnel Management
C
C
Personnel Administration
D none of above
D X Human Resource Management
1593. Fairness of process is classified as
1597. People who choose automobile sales
dealers, is best classified as personality
type of
170
Do you know?
VERY VERY IMPORTANT FOR EXAM.
IV. Compliance Panel
1590. The concept of Human relations was developed by
B
N
G
III. Consultations
non social
C
non artistic
A Service of the charge sheet
B X Suspension of the offender in grave
cases
D non realistic
1598. Health insurance of employees is included in
A basic pay
short-term benefits
C
X executive perks
D All of the above
1603. A job specification is one of the areas of
?
D
B
C Preparing and serving the charge
sheet
A
D job ranking
B
C
job design
job description
A
1599. Calculating numerical rating and arranging each job according to skill is called
X job analysis
A point method
-C
H
D job summary
B
job grading
C
X factor comparison method
1604. Validity test, that focused on comparing
test scores of already existing employees to
a measure of their job performance, is
D alternation ranking method
RA
YA
N
1600. Who had advanced the ‘soft’ and ‘hard’
approach of HRM?
A
X concurrent validity
B
predictive validity
criterion validity
A
X John Storey
C
B
Lloyd Baind
D content validity
C
James Niniger
D Benjamin Schneider
N
A
1601. Which of the following is correct about
‘Grapevine’?
A It tends to exist when members of formal group know one another well.
B It is more common in times of high
organisational excitement.
1605. Which method is used for evaluating the
performance of executives or supervisory
positions?
A
X Assessment Centres
B
360 degree feedback
C
Psychological Appraisals
D Behaviourally
Scales
Anchored
Rating
C It is the result of social forces at work
1606. In talent management end to end proplace.
cess, workforce and succession planning
leads to
D X All the above
171
Do you know?
VERY VERY IMPORTANT FOR EXAM.
B
1602. The successive steps in disciplinary action are
ER
X social
N
G
A
Chapter 1. Human Resource Management (HRM)
A
X compensation management
C
B
performance management
D Appraising performance
C
learning management systems
1611. Which one of the following are the functions of personnel management?
strategy development and analysis
D X management of the Organisation’s
finances
A problem solving
C
technical knowledge and expertise
RA
YA
N
creativity
D X all of above
1609. Performance Appraisal is a primary human resource management process that
links employees and organizations and
provides input for other processes through
these means:
N
A
A Skill, effort, responsibility
B
Recruitment, Selection, on boarding
C
Assessment, direction, development
D X Identification, measurement, management
1610. Distinct task of staff manager is to
X Advise other employees
B
Evaluating performance
ER
1612. ‘corporate strategy’ does not include
A diversification
B
consolidation
C
X cost leadership
D vertical integration
B
A
D X Procurement, Development, Compensation, Integration and Maintenance
-C
H
1608. In professional jobs, mostly compensable focused factors are
C Perception, Development, Learning,
Organisation and Behaviour
1613. The purpose of Job Evaluation is to determine
A X Worth of a job in relation to other
jobs
B
Time duration of a job
C
Expenses incurred to make a job
D None of the above
1614. What metric evaluates retention efforts
by an organization?
A turnover costs
B
turnover rate
C
cost per hire
D X both A and B
1615. The scope of HRM does not include
?
172
Do you know?
VERY VERY IMPORTANT FOR EXAM.
B policy making, implementation, and
enforcement
B Planning, Organising, Coordinating,
Budgeting and Controlling
D
A systems, processes, and procedures
A Planning, Organising, Staffing, Directing and Controlling
N
G
1607. Human resource management is the formal part of an organisation responsible for
all of the following aspects of the management of human resources except
A
D e-recruiting
C
Issuing orders to others
A Retirement of employees
A
X annual bonus
B
Manpower planning
B
annual award
C
Training of employees
C
annual sales promotion
D X Maintenance of accounts
D annual transfer
C
IV. Re-classify the incidents
1621. Coordination of workforce acquisition is
futile part of
C
X II, I, IV, III, V
D II, IV, V, I, III
A phased retirement
-C
H
IV, II, I, V, III
A
A II, IV, I, V, III
RA
YA
N
1617. Which one is not a part of recruitment
process?
A Attracting candidates
B
X Selecting candidates
C
Determining requirements
B
pre-retirement counseling
C
X talent management
D modifying selection procedure
1622. ‘commission’ that salesmen earns is an
example of
A
X direct pay
B
indirect pay
D Planning recruitment campaign
N
A
C compensation
1618. Which approach that seeks to link strategy, business, performance and HRM poliD direct recruitment
cies and practices, assumes that there are a
number of HRM practices that are suitable 1623. Graphic and comparative illustration,
whether a change is needed or not is part
for all Organisations?
of
A X Best Practice
A action research
B Best fit
B X survey research
C Resource-based view
C marketing research
D Life cycle models
D human research
1619. Plans that are designed to motivate employees short term performance are called 1624. Which of these is a HR Model?
173
Do you know?
VERY VERY IMPORTANT FOR EXAM.
D both A and B
V. Develop the final instrument
B
in-house development center
N
G
III. Rate the incidents
D
ER
1616. Arrange in sequence the five steps pro1620. Technique, involving trainees to act on
cedure for Behaviourally anchored rating
role of specific person in real situation is
scales (BARS):
A behavior modeling
I. Identify Performance Dimensions
B X role playing
II. Collect critical incidents
Chapter 1. Human Resource Management (HRM)
A
X The Guest Model
A need analysis competency model
B
Open - System Theory
B
competency model
C
Mc Gregor’s theory X and theory Y
C
task analysis
D X performance analysis
D None of the above
A Behavioral factors
Organizational factors
X economic strike
C
sympathy strike
D X All of the above
A
D wildcat strike
1626. Company’s paying strategies for employee’s learning organizational skills, in- 1631. Human values in regard to Management
Development do not include
cluded
A
B
skill-based pay
C
time based pay
B
Humility and Honesty
C
Dignity and forgiveness
D Gratitude and gentleness
RA
YA
N
D X Both A and B
X Arrogance and anger
-C
H
A pay for knowledge
1627. Career stage, in which person age is be- 1632. Which is the step of working procedure
of Job analysis?
tween 45 and 65 is concluded as
A exploration stage
A Review of the first hand information
B
growth stage
B
To fill in the Job description form
C
midcareer crisis sub stage
C
Collection of facts
D X maintenance stage
N
A
1628. Factor which influence ‘bonuses’ are
A eligibility
D X All of the above
1633. Training control system includes
A Annual review of years training plans
B
fund size
B
Monthly review of budget and plans
C
individual performance
C
Real time review of specific projects
D X all of above
D X All of the above
1629. Verification of deficiencies in perfor- 1634. Mr. ’A’ must decide what positions the
mance to determine training or job rotation
firm should fill in the next six months.
is called
What activity is Mr. ’A’ working on?
174
Do you know?
VERY VERY IMPORTANT FOR EXAM.
C
B
D
Environmental factors
A unfair labor practice strike
N
G
B
ER
1630. Strike occurs when labor does not agree
on conditions of contract, classified as
1625. Factors affecting job design are
X Personnel planning
D Interviewing
1635. Which of the following subjects is not
enumerated in the ‘concurrent list’ of the
Indian constitution?
A Factories
B
X Oil fields
C
Trade Unions
A
D Vocational and technical training of
labour
-C
H
Answers
N
A
RA
YA
N
1. C 2. A 3. C 4. D 5. B 6. A 7. D
8. C 9. D 10. A 11. C 12. B 13. D 14. A
15. A 16. D 17. A 18. C 19. A 20. A
21. D 22. D 23. B 24. A 25. B 26. B
27. B 28. C 29. A 30. D 31. A 32. C
33. B 34. D 35. A 36. C 37. B 38. A
39. A 40. A 41. C 42. A 43. A 44. B
45. B 46. A 47. A 48. D 49. C 50. D
51. C 52. B 53. B 54. D 55. B 56. B
57. A 58. D 59. C 60. A 61. D 62. D
63. D 64. C 65. B 66. D 67. D 68. A
69. A 70. C 71. A 72. D 73. D 74. D
75. D 76. D 77. A 78. A 79. C 80. D
81. A 82. C 83. D 84. C 85. A 86. C
87. A 88. C 89. C 90. C 91. C 92. D
93. D 94. B 95. D 96. A 97. B 98. C
99. D 100. B 101. B 102. B 103. D 104. A
105. A 106. C 107. C 108. A 109. D
110. A 111. C 112. B 113. B 114. B
115. A 116. C 117. C 118. B 119. B
120. A 121. D 122. D 123. B 124. B
125. D 126. B 127. C 128. D 129. A
130. D 131. D 132. A 133. B 134. B
135. D 136. B 137. B 138. C 139. A
140. C 141. D 142. B 143. D 144. C
A
C
B
B
A
B
C
A
C
B
A
C
A
D
C
C
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147.
152.
157.
162.
167.
172.
177.
182.
187.
192.
197.
202.
207.
212.
217.
222.
227.
232.
237.
242.
247.
252.
257.
262.
267.
272.
277.
282.
287.
292.
297.
302.
307.
312.
317.
322.
327.
332.
337.
342.
347.
352.
357.
362.
367.
C
B
A
A
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D
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B
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C
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B
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A
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A
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C
B
148.
153.
158.
163.
168.
173.
178.
183.
188.
193.
198.
203.
208.
213.
218.
223.
228.
233.
238.
243.
248.
253.
258.
263.
268.
273.
278.
283.
288.
293.
298.
303.
308.
313.
318.
323.
328.
333.
338.
343.
348.
353.
358.
363.
368.
C
A
C
A
B
A
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D
C
D
C
A
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B
C
A
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A
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D
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A
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A
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C
D
D
149.
154.
159.
164.
169.
174.
179.
184.
189.
194.
199.
204.
209.
214.
219.
224.
229.
234.
239.
244.
249.
254.
259.
264.
269.
274.
279.
284.
289.
294.
299.
304.
309.
314.
319.
324.
329.
334.
339.
344.
349.
354.
359.
364.
369.
D
C
B
D
A
B
A
A
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C
A
C
C
A
B
B
C
A
C
C
B
C
A
A
B
D
D
D
C
B
A
B
D
C
A
C
A
C
D
D
B
B
B
D
A
175
Do you know?
VERY VERY IMPORTANT FOR EXAM.
C
146.
151.
156.
161.
166.
171.
176.
181.
186.
191.
196.
201.
206.
211.
216.
221.
226.
231.
236.
241.
246.
251.
256.
261.
266.
271.
276.
281.
286.
291.
296.
301.
306.
311.
316.
321.
326.
331.
336.
341.
346.
351.
356.
361.
366.
ER
Selection
A
B
A
A
C
B
C
B
D
C
B
D
D
C
B
A
C
A
B
C
B
D
A
B
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D
B
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A
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A
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D
C
D
D
B
145.
150.
155.
160.
165.
170.
175.
180.
185.
190.
195.
200.
205.
210.
215.
220.
225.
230.
235.
240.
245.
250.
255.
260.
265.
270.
275.
280.
285.
290.
295.
300.
305.
310.
315.
320.
325.
330.
335.
340.
345.
350.
355.
360.
365.
N
G
A Recruitment
Chapter 1. Human Resource Management (HRM)
374.
379.
384.
389.
394.
399.
404.
409.
414.
419.
424.
429.
434.
439.
444.
449.
454.
459.
464.
469.
474.
479.
484.
489.
494.
499.
504.
509.
514.
519.
524.
529.
534.
539.
544.
549.
554.
559.
564.
569.
574.
579.
584.
589.
594.
B
C
C
B
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A
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D
D
C
A
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B
C
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A
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C
D
595.
600.
605.
610.
615.
620.
625.
630.
635.
640.
645.
650.
655.
660.
665.
670.
675.
680.
685.
690.
695.
700.
705.
710.
715.
720.
725.
730.
735.
740.
745.
750.
755.
760.
765.
770.
775.
780.
785.
790.
795.
800.
805.
810.
815.
C
D
C
D
A
A
B
A
C
A
A
A
A
D
A
D
D
A
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D
D
C
C
B
C
C
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A
D
C
A
B
C
B
B
B
B
C
A
D
A
C
596.
601.
606.
611.
616.
621.
626.
631.
636.
641.
646.
651.
656.
661.
666.
671.
676.
681.
686.
691.
696.
701.
706.
711.
716.
721.
726.
731.
736.
741.
746.
751.
756.
761.
766.
771.
776.
781.
786.
791.
796.
801.
806.
811.
816.
B
A
B
A
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B
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A
B
A
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A
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C
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D
A
D
A
B
D
C
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C
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D
B
A
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A
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D
C
A
C
A
176
Do you know?
597.
602.
607.
612.
617.
622.
627.
632.
637.
642.
647.
652.
657.
662.
667.
672.
677.
682.
687.
692.
697.
702.
707.
712.
717.
722.
727.
732.
737.
742.
747.
752.
757.
762.
767.
772.
777.
782.
787.
792.
797.
802.
807.
812.
817.
A
C
D
C
B
A
D
D
B
C
C
A
C
A
B
D
A
C
B
A
A
B
B
B
D
C
D
A
C
D
A
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B
B
A
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B
D
C
C
A
C
B
A
B
598.
603.
608.
613.
618.
623.
628.
633.
638.
643.
648.
653.
658.
663.
668.
673.
678.
683.
688.
693.
698.
703.
708.
713.
718.
723.
728.
733.
738.
743.
748.
753.
758.
763.
768.
773.
778.
783.
788.
793.
798.
803.
808.
813.
818.
D
A
C
C
D
D
D
C
B
C
A
B
B
A
B
B
A
B
A
B
C
A
D
D
A
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C
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B
D
C
D
C
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B
B
D
599.
604.
609.
614.
619.
624.
629.
634.
639.
644.
649.
654.
659.
664.
669.
674.
679.
684.
689.
694.
699.
704.
709.
714.
719.
724.
729.
734.
739.
744.
749.
754.
759.
764.
769.
774.
779.
784.
789.
794.
799.
804.
809.
814.
819.
A
D
D
C
C
D
B
B
D
C
A
D
D
A
A
D
D
D
C
D
A
B
A
D
C
A
D
A
C
D
A
A
A
A
D
D
D
D
A
A
D
C
B
A
B
VERY VERY IMPORTANT FOR EXAM.
C
D
D
C
A
C
B
C
B
D
A
D
B
B
B
B
A
D
A
A
C
A
A
D
D
D
D
C
B
A
A
C
A
A
A
A
C
A
D
A
B
D
D
B
C
ER
373.
378.
383.
388.
393.
398.
403.
408.
413.
418.
423.
428.
433.
438.
443.
448.
453.
458.
463.
468.
473.
478.
483.
488.
493.
498.
503.
508.
513.
518.
523.
528.
533.
538.
543.
548.
553.
558.
563.
568.
573.
578.
583.
588.
593.
D
B
C
A
B
B
B
D
B
B
B
A
D
B
D
A
A
B
D
C
B
A
B
A
D
A
D
B
D
D
D
A
D
D
A
B
B
D
D
C
B
C
D
A
B
D
N
G
372.
377.
382.
387.
392.
397.
402.
407.
412.
417.
422.
427.
432.
437.
442.
447.
452.
457.
462.
467.
472.
477.
482.
487.
492.
497.
502.
507.
512.
517.
522.
527.
532.
537.
542.
547.
552.
557.
562.
567.
572.
577.
582.
587.
592.
A
A
A
A
D
A
D
B
D
B
A
D
A
D
D
C
A
A
C
A
A
C
B
C
B
C
B
C
D
B
C
D
B
C
B
D
A
D
A
B
C
A
B
D
B
D
-C
H
371.
376.
381.
386.
391.
396.
401.
406.
411.
416.
421.
426.
431.
436.
441.
446.
451.
456.
461.
466.
471.
476.
481.
486.
491.
496.
501.
506.
511.
516.
521.
526.
531.
536.
541.
546.
551.
556.
561.
566.
571.
576.
581.
586.
591.
RA
YA
N
A
D
C
D
A
C
C
D
A
A
C
D
A
A
C
C
A
A
B
C
B
D
D
C
A
A
A
D
C
C
D
A
A
A
C
C
B
C
A
C
B
A
A
D
D
N
A
370.
375.
380.
385.
390.
395.
400.
405.
410.
415.
420.
425.
430.
435.
440.
445.
450.
455.
460.
465.
470.
475.
480.
485.
490.
495.
500.
505.
510.
515.
520.
525.
530.
535.
540.
545.
550.
555.
560.
565.
570.
575.
580.
585.
590.
1047. D
1052. B
1057. D
1062. A
1067. A
1072. B
1077. D
1082. D
1087. A
1092. C
1097. B
1102. C
1107. A
1112. B
1117. C
1122. B
1127. B
1132. A
1137. D
1142. B
1147. A
1152. C
1157. B
1162. A
1167. B
1172. B
1177. C
1182. D
1187. D
1192. A
1197. B
1202. B
1207. D
1212. B
1217. A
1222. B
1227. B
1232. B
1237. D
1242. C
1247. B
1252. A
1257. C
1262. A
1267. A
1048. D
1053. A
1058. D
1063. A
1068. C
1073. D
1078. D
1083. A
1088. C
1093. A
1098. B
1103. D
1108. B
1113. D
1118. A
1123. C
1128. B
1133. D
1138. D
1143. A
1148. D
1153. B
1158. D
1163. D
1168. A
1173. D
1178. A
1183. D
1188. C
1193. D
1198. C
1203. A
1208. C
1213. C
1218. C
1223. C
1228. A
1233. A
1238. C
1243. C
1248. D
1253. B
1258. A
1263. C
1268. A
1049. D
1054. C
1059. D
1064. C
1069. A
1074. A
1079. D
1084. A
1089. C
1094. A
1099. C
1104. A
1109. A
1114. C
1119. A
1124. B
1129. A
1134. D
1139. B
1144. A
1149. B
1154. A
1159. C
1164. C
1169. A
1174. B
1179. A
1184. B
1189. D
1194. A
1199. D
1204. D
1209. D
1214. A
1219. B
1224. D
1229. A
1234. C
1239. D
1244. B
1249. D
1254. C
1259. D
1264. C
1269. D
177
Do you know?
VERY VERY IMPORTANT FOR EXAM.
ER
1046. D
1051. B
1056. A
1061. C
1066. C
1071. A
1076. B
1081. A
1086. A
1091. C
1096. B
1101. C
1106. D
1111. B
1116. D
1121. C
1126. A
1131. A
1136. D
1141. A
1146. A
1151. A
1156. B
1161. B
1166. A
1171. C
1176. D
1181. A
1186. A
1191. D
1196. D
1201. C
1206. C
1211. D
1216. A
1221. B
1226. C
1231. B
1236. C
1241. A
1246. A
1251. C
1256. D
1261. B
1266. C
D
1045. A
1050. A
1055. C
1060. A
1065. B
1070. B
1075. A
1080. A
1085. A
1090. A
1095. B
1100. A
1105. D
1110. D
1115. A
1120. B
1125. C
1130. A
1135. B
1140. C
1145. C
1150. C
1155. B
1160. A
1165. D
1170. B
1175. C
1180. A
1185. B
1190. D
1195. D
1200. B
1205. C
1210. B
1215. A
1220. D
1225. A
1230. C
1235. A
1240. A
1245. C
1250. D
1255. D
1260. C
1265. D
N
G
824. A
829. B
834. A
839. B
844. C
849. A
854. B
859. C
864. A
869. C
874. D
879. A
884. D
889. B
894. A
899. D
904. B
909. A
914. D
919. B
924. B
929. A
934. C
939. D
944. D
949. A
954. C
959. D
964. D
969. D
974. D
979. B
984. D
989. C
994. D
999. D
1004. C
1009. A
1014. C
1019. C
1024. B
1029. B
1034. A
1039. D
1044. B
A
823. B
828. D
833. B
838. A
843. D
848. D
853. C
858. A
863. A
868. C
873. B
878. A
883. D
888. C
893. A
898. A
903. A
908. C
913. D
918. A
923. B
928. D
933. C
938. C
943. C
948. D
953. C
958. A
963. A
968. B
973. B
978. B
983. B
988. C
993. B
998. B
1003. A
1008. A
1013. B
1018. B
1023. A
1028. A
1033. A
1038. A
1043. D
-C
H
822. B
827. C
832. B
837. B
842. C
847. D
852. A
857. D
862. D
867. A
872. A
877. D
882. D
887. D
892. A
897. C
902. D
907. A
912. A
917. C
922. B
927. D
932. A
937. D
942. D
947. B
952. D
957. B
962. A
967. A
972. A
977. C
982. D
987. D
992. B
997. A
1002. B
1007. A
1012. C
1017. C
1022. C
1027. A
1032. C
1037. C
1042. C
RA
YA
N
821. C
826. A
831. A
836. D
841. C
846. A
851. A
856. D
861. D
866. A
871. C
876. A
881. D
886. A
891. A
896. A
901. A
906. A
911. A
916. A
921. B
926. D
931. D
936. B
941. D
946. D
951. C
956. C
961. B
966. C
971. D
976. B
981. C
986. D
991. B
996. C
1001. B
1006. D
1011. C
1016. B
1021. A
1026. A
1031. B
1036. A
1041. A
N
A
820. B
825. C
830. A
835. B
840. D
845. A
850. B
855. D
860. D
865. B
870. A
875. D
880. A
885. B
890. D
895. D
900. A
905. C
910. D
915. A
920. D
925. D
930. C
935. B
940. A
945. A
950. B
955. B
960. A
965. A
970. D
975. D
980. A
985. C
990. A
995. B
1000. A
1005. D
1010. A
1015. A
1020. C
1025. A
1030. B
1035. D
1040. B
Chapter 1. Human Resource Management (HRM)
178
Do you know?
1458. A
1463. B
1468. B
1473. D
1478. C
1483. D
1488. D
1493. A
1498. D
1503. D
1508. C
1513. B
1518. A
1523. A
1528. A
1533. C
1538. D
1543. B
1548. D
1553. A
1558. A
1563. B
1568. D
1573. B
1578. D
1583. A
1588. A
1593. B
1598. C
1603. A
1608. D
1613. A
1618. A
1623. B
1628. D
1633. D
1459. B
1464. A
1469. B
1474. A
1479. A
1484. C
1489. B
1494. B
1499. A
1504. B
1509. C
1514. C
1519. C
1524. A
1529. D
1534. C
1539. C
1544. C
1549. D
1554. B
1559. A
1564. D
1569. C
1574. C
1579. C
1584. C
1589. D
1594. A
1599. C
1604. A
1609. D
1614. D
1619. A
1624. A
1629. D
1634. C
VERY VERY IMPORTANT FOR EXAM.
1457. A
1462. A
1467. B
1472. A
1477. A
1482. D
1487. D
1492. D
1497. B
1502. A
1507. A
1512. B
1517. A
1522. B
1527. D
1532. A
1537. D
1542. C
1547. B
1552. A
1557. B
1562. B
1567. B
1572. D
1577. A
1582. D
1587. A
1592. D
1597. A
1602. B
1607. D
1612. C
1617. B
1622. A
1627. D
1632. D
ER
1456. A
1461. C
1466. C
1471. A
1476. C
1481. A
1486. B
1491. D
1496. D
1501. D
1506. B
1511. C
1516. A
1521. B
1526. C
1531. A
1536. A
1541. A
1546. A
1551. D
1556. A
1561. C
1566. B
1571. C
1576. C
1581. C
1586. B
1591. A
1596. A
1601. D
1606. A
1611. D
1616. C
1621. C
1626. D
1631. A
D
1455. C
1460. D
1465. A
1470. B
1475. D
1480. B
1485. B
1490. A
1495. C
1500. D
1505. D
1510. D
1515. B
1520. B
1525. D
1530. A
1535. A
1540. D
1545. B
1550. D
1555. A
1560. D
1565. B
1570. B
1575. C
1580. C
1585. A
1590. C
1595. B
1600. A
1605. A
1610. A
1615. D
1620. B
1625. D
1630. B
1635. B
N
G
1274. A
1279. B
1284. D
1289. A
1294. D
1299. B
1304. D
1309. C
1314. B
1319. B
1324. A
1329. C
1334. A
1339. B
1344. D
1349. A
1354. D
1359. D
1364. D
1369. D
1374. D
1379. D
1384. C
1389. D
1394. D
1399. D
1404. B
1409. D
1414. B
1419. C
1424. D
1429. A
1434. A
1439. D
1444. B
1449. B
1454. A
A
1273. A
1278. A
1283. C
1288. A
1293. C
1298. B
1303. C
1308. B
1313. B
1318. B
1323. B
1328. C
1333. A
1338. A
1343. A
1348. C
1353. A
1358. A
1363. C
1368. A
1373. C
1378. C
1383. A
1388. B
1393. A
1398. B
1403. C
1408. B
1413. D
1418. B
1423. C
1428. B
1433. B
1438. C
1443. B
1448. D
1453. D
-C
H
1272. C
1277. B
1282. A
1287. C
1292. A
1297. C
1302. C
1307. D
1312. B
1317. D
1322. B
1327. A
1332. D
1337. C
1342. C
1347. B
1352. A
1357. A
1362. D
1367. D
1372. D
1377. D
1382. D
1387. B
1392. A
1397. D
1402. B
1407. C
1412. C
1417. D
1422. D
1427. B
1432. D
1437. C
1442. C
1447. C
1452. D
RA
YA
N
1271. B
1276. B
1281. A
1286. A
1291. B
1296. D
1301. C
1306. A
1311. D
1316. A
1321. A
1326. D
1331. B
1336. C
1341. C
1346. C
1351. B
1356. A
1361. B
1366. D
1371. B
1376. A
1381. D
1386. D
1391. B
1396. A
1401. B
1406. A
1411. C
1416. A
1421. D
1426. C
1431. C
1436. D
1441. A
1446. B
1451. D
N
A
1270. B
1275. D
1280. A
1285. C
1290. C
1295. D
1300. D
1305. C
1310. D
1315. A
1320. B
1325. C
1330. C
1335. D
1340. C
1345. B
1350. B
1355. D
1360. C
1365. A
1370. C
1375. A
1380. C
1385. B
1390. A
1395. D
1400. A
1405. D
1410. D
1415. C
1420. B
1425. C
1430. B
1435. D
1440. A
1445. D
1450. B
VERY IMPORTANT FOR ALL COMPETITIVE ENTRANCE EXAMS.
About
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author}
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{z
Narayan Changder is from West Bengal, district Paschim midnapur, village mohonpur. He
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