Chapter 1 Understanding BPM Report Outline (Group 3) I. Introduction Business Process Management (BPM) is an approach that’s designed to produce better process which in turn produces lower cost, high revenues, motivated employees and happier customers. It is a collaborative effort between business units and the IT world. II. BPM: The New, Agile Business Model BPM is considered a new business model. It is better suited in today’s fast technological advancement. As the business environment becomes dynamic, agility is a very important characteristic of an organization to be able to adapt to the new challenges that will be encountered in the business operations. Technology plays a vital role in achieving the organization’s goals. With the improvement of business processes, the organization becomes more valuable through growth, improved performance, better productivity, higher staff effectiveness and better customer service. There are different ways that the organization becomes more agile. These include the following: a) Increased productivity Productivity means doing more with fewer resources. b) Speed to market The organization becomes the leader in introducing new products to the market. Hence, it will dominate the industry. c) Reaching the global market Through streamlining the supply chain operations, the global market is easy to be reached. d) Achieving compliance Using BPM, compliance costs to regulatory bodies can be kept under control. e) Accelerating innovation Innovation should be a normal part in the daily operations of the business. Agility and flexibility of the organization enable it to satisfy the needs of the customers. III. Understanding How BPM Benefits Your Business BPM benefits the business in a number of ways. It can produce a high quality product or service with less effort. This is possible when the activities or processes are clearly defined so that the company can deliver consistent, repeatable and more efficient outcomes. Making faster decisions Speed and agility are very important factors in the success of any business especially when important decisions are made quickly. Making better decisions Aside from making faster decisions, the business can also make better decisions by having an easy access to complete information regarding the results of the process which can be the basis in managing the opportunities and threats that come its way. Making financially sound decisions Every decision made in an organization affects its financial condition. BPM can help improve the decision making process by making it faster, more intelligent, and by making financially responsible decisions. IV. Why Changing to BPM Now Makes Sense Changing to BPM now makes sense because change is inevitable and those who can easily adapt to the new challenges shall surely win the business race. It’s a tough market out there Every day, companies competing with each other to hold onto or increase their market share. In the face of competition, an organization must be resilient and must do something to remain in the business game. It must improve its productivity, decision-making ability, and flexibility. Waiting won’t improve things Tough economic times should not be an excuse for organizations to wait for things to improve before making any decisions. No matter the circumstances, business processes should be improved and the company must remain competitive. Take advantage of the opportunities When opportunities come, plan and implement changes that ensure a long profitable future for the organization by developing new capabilities and improvement of Return of Investment (ROI). V. Why existing Tools Just Won’t Do Existing tools should be improved and new tools should be developed for the benefit of the organization. Buying a packaged application Package applications are rarely a good solution because of the existence of four issues. These are: 1) Time to value o A great amount of time could be spent implementing capabilities that aren’t directly relevant to the process problem but are required for the proper execution of the application. 2) Risk of adoption o Users often resist having to learn an entirely new application especially when the application’s capabilities don’t match users’ needs. 3) Responding to change o Package applications that are installed can’t accommodate frequent change because they’re focused on standardizing actions and processes. 4) Expanding scope o Buying specific applications for each of the process problems wouldn’t be practical. Extending an existing application Existing applications which are being used in the business processes may be extended to help drive improvement. This may face the following problems: 1) Cost The cost of customizing the existing application and the hiring of highly-skilled consultants can be too expensive. 2) Complexity o Extending package applications would produce complexity in the system. o 3) Immaturity o Adding process to the applications and platforms could be immature compared to the degree and speed as mature BPMs. Traditional application development An organization may develop a completely new application in house. However it may not drive process improvement in the areas of requirements and time to market. The BPM advantage Some of the advantages of the BPM are the following: built-in functionality, cohesive development environment, and graphical development tools. BPM simply lets companies create a platform for process improvement easier and faster and can help the organization become more agile and able to face the challenges of the future. 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SUCANO 2. QUERING 3. ENOMAR 4. PAGOBO 5. BOOC 6. MISSION 7. CAÑETE 8. HERBAS Group Members: 1.Sucano, D. 2.Quering, J. 3.Enomar, J 4.Travieza,S. 5.Pagobo, K. 6.Arapon, M. 7.Booc, J 8.Mission, 9.Herbas, P. 10.Canete, M.