Mohamed Hussien Hassanein Address: Egypt, Alexandria, 54 Sayed Hefny Street. mohamed.h.hassanein@outlook.com /mohamed-h-hassanein +20 122 330 4321 +20 3544 2653 Personal Information: Nationality Egyptian Birth Date 30th, January 1982 Marital Status Married # of Children Two Professional Experience Software Section Head – Team Lead Pharos University (Alexandria – Egypt) October 2020 – Now Responsibilities: • Develop software section’s plans and managing allocated resources. • Defining daily operation tasks and assigning it to team members. • Follow up for support issues and ensure that it is solved by team members. • Develop a technical personal plan for team members and follow up their progress. • Analyzing business requirements, provide business and technical consultancy. • Meet with stakeholders to collect needed information while developing new systems. • Using Agile methodologies (Scrum) during Implementing new systems. • Technical responsible for Power Campus Application that considered as a SIS (Student Information System) to manage admission, registration, academic and billing processes for Pharos University. • Technical responsible and administrator for Blackboard System that considered as a LMS (Learning Management System). • Responsible for integration between Power Campus and Blackboard Systems. • Technical admin for SQL Server Reporting Service 2016/2017 • Work with Visual Studio 2019 and SQL server 2016/2017. • Participate in development with C#, ASP.NET, MVC. • Work with Internet Information Services (IIS) Senior System Analyst, Product Owner Ministry of Interior – Information System Department. (Doha – Qatar) September 2013 – July 2020 Responsibilities: • • • • • • • • • • • • • • Defining project scope, goals, deliverables, and milestones. Develop project plans, identifying and managing allocated resources. Monitor, track, control and report project progress. Meet with stakeholders to collect needed information. Analyzing business requirements, gaps and provide business and technical consultancy including document conceptual user requirements and functional specifications. Implementing and development of complex solutions and systems integration following Agile methodologies (Scrum). Work with Visual Studio 2017 and SQL server 2016. Participate in development with C#, ASP.NET, MVC. Work with Internet Information Services (IIS) Working on Oracle 11g, 10g Databases Personalize and extend Oracle EBS R12. Implementation of Oracle EBS R12 (HR – OLM Module). Use oracle forms & reports builder 10g and 6i. Use XML publisher for creating reports. Blackboard Learning Management System (LMS) Administrator Ministry of Interior – Information System Department. (Doha – Qatar) February 2015 – July 2020 Responsibilities: • Manage and maintain Users, Roles, Courses and enrollments for the LMS System. • Working on the following Modules on Blackboard Learn: o Course Delivery. o Community Engagement. o Content Management. o Blackboard Mobile. • Manage Blackboard collaboration beside the integration with BB Learn. • Manage and maintain the Integration between the BB Learn and the SIS (Student Information System). • Responsible for installing, configuring and maintaining the Blackboard server and other components. /mohamed-h-hassanein IT Manager New Horizons Consulting & Training Center (Alexandria – Egypt) November 2009 – September 2013 Plan, direct, and coordinate the development, implementation, deployment and operation of information systems and technology solutions for business needs. Identify and propose new information technologies and systems to improve business processes and decision making. Hire, review, and fire IT Staff. Plan, direct, and coordinate activities of a multi-team or cross-functional organization. Responsibilities: • Determine the IT department needs. • Build the IT infrastructure [LAN and WAN Networks, Servers …. etc.]. • Set Policies for selecting staff criteria. • Manage IT projects (set time schedules, cost estimation and recourses preparation). • Responsible for managing, maintaining and troubleshooting the internal network and servers. • Work as System Engineer on different Microsoft servers like [windows server 2008, 2003, MS Exchange 2007, MS ISA 2006, Active Directory and MS Forefront security] • Responsible for managing and maintaining company Applications like MS CRM 2011, 4.0 and custom .net web applications with SQL Server DB. • Responsible for administrating and developing applications on MOSS [Microsoft Office SharePoint Server 2010, 2007]. • Responsible for managing and maintaining VOIP system (3CX). • Build plans for upgrading and redesigning networks. • Manage department budget. Development Team Lead New Horizons Consulting & Training Center (Alexandria – Egypt) May 2008 – October 2009 Responsibilities: • Prepare Object Oriented analysis and design for applications. • Assign tasks for developers. • Monitor the work and evaluate it. • Solve hard technical problems with team members. • Assemble work and prepare it for integral testing phase. • Also, I participate in specific developing tasks (c#, VB.net). /mohamed-h-hassanein Training Supervisor New Horizons Consulting & Training Center (Alexandria – Egypt) April 2007 – October 2009 Responsibilities: • Teach assigned courses. • Programming Consulting. • Supervising Instructors in their classes. • Instructors upgrade plans. • Following up their progress. • Handling problems occurred in classes due to training issue. • Handling staff technical problems. Web and Windows Developer New Horizons Consulting & Training Center (Alexandria – Egypt) August 2006 - April 2008 Responsibilities: • Develop web applications using ASP.net and SQL Server. • Develop Windows Application using Framework and SQL Server. • Responsible for manage junior Developers. Senior Instructor New Horizons Consulting & Training Center (Alexandria – Egypt) December 2003 - March 2007 • Delivering Assigned Courses: C#, VB.net, .net Technologies, SQL server and others Senior web Developer (Part Time) Safwa IT for Developing and Consulting (Alexandria – Egypt) July 2005 – August 2006 • Senior web Developer using ASP.net (C#) with SQL Server Database and XML Web services /mohamed-h-hassanein Onsite Projects Microsoft CRM 2011 implementation for IT company (DB server and web server) [Riyadh - KSA] Delivering Course [Core .Net Framework 2.0 Foundation] In QUALITAS Consulting and Training Co. [Kuwait]. Attending Windows Multipoint Technology course at Microsoft South Africa [Johannesburg – South Africa]. Delivering Course [Implementing Security in .Net Applications] In QUALITAS Consulting and Training Co. [Kuwait]. April 2012 April 2010 Sep. 2009 April 2008 August 2007 Delivering Visual Studio .Net (2005) courses in New Horizons [Qatar]. May 2007 Delivering Visual Studio .Net (2003) courses in New Horizons [Qatar] Education: July 2002 B.Sc. Department of Computer Science, Faculty of Computers and Information. Cairo University, Egypt, Grade is good (69.6%). Professional Certifications: In Progress Agile Scrum Foundation In Progress Certified Business Analyst Professional (CBAP) May. 2015 Blackboard LMS: Content Management GUI Administrator Apr. 2015 Blackboard LMS: Community Engagement GUI Administrator Mar. 2015 Blackboard LMS: Course Delivery GUI Administrator Dec. 2014 MCTS: Microsoft Dynamics CRM 2011 Customization and Configuration. Dec. 2012 Microsoft SharePoint 2010, Application Development (MCTS) Feb. 2009 Microsoft Certified Professional Developer (MCPD) Mar. 2005 Microsoft Certified Solution Developer (MCSD). Sep. 2005 – Now Microsoft Certified Trainer (MCT). /mohamed-h-hassanein Technical Skills: • Enterprise Resource Planning (ERPs): - Oracle EBS R12, R12.1 (HR & payroll). • Database Management System: - SQL Server 2017, 2016, 2014. • - Oracle 11g, 10g. Programming Languages & tools: - Visual studio 2019, 2017 (VB.Net, C#). - Forms & Reports Builder 10g, 6i. • - ASP.net MVC. - Java Script. Operating Systems: - Windows 2019, 2016 and 2012 Server. • - Oracle PL/SQL. Web Developing: - ASP.Net - XML Web Services. - HTML & CSS. • - Microsoft Dynamics (CRM). -Windows 10, 8.1, 7. Servers: [installing, configuring, managing, maintaining and troubleshooting] - Active Directory, DHCP, DNS and group policies on windows server 2012, 2008, 2003. - MS Office SharePoint Server 2010, 2007. - MS CRM 2011, 4.0, 3.0. - MS IIS 7, 6 web servers. • Virtualization: - VM Ware ESX, ESXi 5, 4. - VM ware work station 12, 10, 8. • Others: - Microsoft Team Foundation Server (TFS). - IBM Rational Team Concert (RTC). - XML Publisher. - Microsoft office. - MS Visio. - Adobe Photoshop CS3. Projects • System Analyst and Team Leader for "Student Information System" covering the whole training process started from creating annual training plan, registering students, executing training plan, monitoring the execution process, till student's graduation. Applying Agile (Scrum) methodologies. ASP.net forms and MVC used in development with SQL Server database in backend. • System Analyst and Team Leader for Integration Module between "Student Information System (SIS)" and Blackboard Learning Management System (LMS) that include moving course, Students, Instructors and enrollments from (SIS) to (LMS) and return Marks from (LMS) to (SIS). • System Analyst and Developer for “In House Trainers” - Custom Module on Oracle EBS R12 HRMS and payroll related to Training activities and finance issues (Oracle Forms Builder and reports were used in development). /mohamed-h-hassanein • System Analyst and Developer for “Learning Path Application” - Custom Module on Oracle EBS R12 HRMS related to get TNA (Training Need Analysis) inside enterprise organization (Oracle Forms Builder and reports were used in development). • System Analyst and Team Leader for web application that manages Customers and suppliers Processes “Purchase Orders, Order Confirmations, Invoices and Commissions” with “ASP.net 4.0 - MVC Application”. • Project Manager and System Analyst for customizing Microsoft CRM 4.0 by using MS CRM 4.0 web services –SDK, Java script and ASP.net 3.5. • System Analyst and Team Leader for Portal Recruitment Web Application using ASP.Net 2.0 and Visual Studio 2005. • Developer for Custom ERP system for Medical factory contains the following module: o Inventory Module. o Customers and suppliers Management. o Orders Management. o Manufacturing Module. • Develop a portal for IT Help Desk System – using MOSS 2007 [Microsoft Office SharePoint Server] 2007, to manage IT team tasks, document center, Knowledge Base, organize calendar and submit complain tickets. • Develop a program called Net Ticker application [utility that spread messages between all clients of the network (either workgroup or domain) based on Web Service (HTTP, XML)] In System Administration: • Administrate and configure Black Board (Learning Management System) • Install and configure Oracle E-Business Suite R12 (HR Modules). • Install and configure Oracle 11g DB, SQL Server DB 2016,2017. • Install and configure Active Directory on windows server 2016 & 2008 “Create users, groups, OU’s, set group policies and set permissions”. • Upgrade Microsoft CRM server from Microsoft CRM 4.0 to Microsoft CRM 2011. • Install and configure Microsoft web server - Internet Information Service (IIS). • Install and configure Microsoft CRM 2011, 4.0, 3.0 o Create Business units and security roles. o Manage users and their permissions based on security roles. o Bind between outlook and CRM. o Other functionalities • Install and configure Microsoft Office SharePoint 2007, 2010. Last Update: January 2021 /mohamed-h-hassanein