Project Management G.Y.M. – Healthy Desserts Menu Topic Introducing healthy desserts by G.Y.M. (Grab Your Meal). Background People nowadays are becoming very health conscious and hence are trying different diets. Keto and Vegan diets are immensely popular as of now. There is a large demand of keto and vegan desserts as this need is not being catered to at the moment. Savory foods are currently massively available for such diets, whereas, nobody has tapped into the dessert area yet. G.Y.M. (Grab Your Meal) is a small café located in Defence Phase 3 and M.M. Alam Road, Gulberg where healthy foods such as sandwiches, wraps and smoothies are offered and even though their main target market are the fitness freaks, a lot of other people are also attracted to the idea of healthy food being offered. They offer this food at economical prices to their consumers and has been running very successfully, however one such problem they face is that after the main course, the customers also have a craving for dessert which G.Y.M does not offer. To resolve this issue, a new menu will be offered alongside the old one which offers desserts for the health freaks. This menu will include a variety of desserts to choose from, from the category of vegan, keto and generally low calorie, healthy desserts. The types of desserts will vary from baked goods to cold, sweet treats. Problem Statement A market gap exists since there are no cafes or restaurants offering a complete menu of healthy foods which includes desserts. G.Y.M. new menu of healthy desserts will solve this problem. Constraints Cost/budget Cost may be a constraint since the ingredients being used in the recipes are imported and will be more expensive, since the same ingredients are not only difficult to find locally but also not available in bulk. Therefore, cost will act as a constraint since compared to the competitors, the startup and general costs of buying ingredients will be high. Time The project needs to be launched in the next 16 weeks which is why time is a constraint since all the planning, managing, testing etc. will have to be completed within or before the end of the 16 weeks’ time. Competition There is a chance of growth in competition for this specific market for healthy desserts as the trends for this are growing very quickly. To keep up with this, new items in the menu, new promotional offers will have to be planned very quickly and according to the needs to of the market and to beat the competition. Raw Materials Raw materials i.e. the ingredients will act as constraint in this specific project as a lot of the raw materials will be imported due to unavailability and lack of quality products present in the local market. Due to the changing economic trends, rise in prices and changes in trade patterns may cause problems and constraints of the operations of the business. Prior planning and contingency planning will be crucial for this project. Alternative Analysis Changes in Economic Environment Since we will be working on a large scale and making desserts that will include some certain ingredients that are not vastly available locally, we will be importing them through suppliers from abroad. Changes in the economic environment and taxes may hinder our outsourcing sometimes, hence to solve this issue we can have local backup suppliers that we can have on hold. If the ingredients will be difficult to import, we will be purchasing them from local vendors so that our production does not get affected. Mainly ingredients including almond flour, coconut flour, almond milk, Greek yoghurt and a few other ingredients are not vastly available here and if they are, they are usually very expensive. In case of this scenario, we will have to buy the locally available ones irrespective of the fact that they are overpriced. Changes in Market Trends Market trends keep changing rapidly and hence people prefer purchasing eatables online that can be easily delivered at their doorstep. To cater to this problem, we will be promoting home delivery options through our social media page and through putting up posters in our physical store. We will be launching an entire menu on the social media pages and on our website that will provide the consumers with the ease of ordering from their homes and getting their preferred desserts delivered to their doorstep without the hassle of going to the outlets themselves. Customized orders will also be entertained which refers to people who want customized desserts in any design or quantity they require, which will be delivered directly from our physical stores once the orders are placed. Request for Proposal Grab Your Meal would want the vendors to provide solutions with the total cost and time required to finish the following issues at hand: 1. We would want vendors to provide the costing and time required for the construction of the restaurant’s first floor. Apart from this, we also want to know the cost of: False ceiling Wooden flooring We also want them to provide the following equipment for the first floor: Air conditioner LED lights Also, we would want an electrician to fit the lights and air conditioner on the floor. 2. The current size of our kitchen is 14*10 feet (140 square feet) and we want it to be extended to 16*12 feet (192 square feet), other than the 15*10 feet (150 square feet) area to store ingredients. Other than this, we would want the vendors to provide the cost and time required to make the following modifications and install new items: New kitchen unit Kitchen flooring We also want them to provide the following equipment for the kitchen: Ovens Custom built refrigerators Blast freezer Kitchen utensils We would want an electrician to fit the kitchen unit and equipment. 3. We will hire painter who will paint walls according to our theme. 4. We would want the vendors to provide the costing and time required for decorating the first floor of the restaurant. For this we want to know the cost of: Wall hangings Fake flowers Other décor items Furniture (4 round tables and 10 chairs) We want them to provide us with an interior designer who can help design the place according to our theme. A vendor will also be needed to provide us with the cost of a commercial display refrigerator. 5. We will hire a head pastry chef who will be responsible for making the desserts. 6. We will hire staff which will be appointed under the head pastry chef and the staff will be trained initially. 7. We would want the local vendors to provide the costing and time required for supplying high quality ingredients required for keto, vegan and low-fat desserts. We would also require other vendors who can provide us with relevant imported products. 8. We will launch products by: Introducing a launch party by inviting bloggers for product tasting. Sending PR packages to influential and gym trainers through GYM’s PR agency. Social media sponsored advertisements to increase awareness. Work Breakdown Structure BREAKDOWN Project Deliverable 1 WP1 WP2 WP3 WP4 Deliverable 2 WP1 WP2 WP3 WP4 WP5 Deliverable 3 Deliverable 4 WP1 WP2 WP3 WP4 Deliverable 5 Deliverable 6 WP1 WP2 Deliverable 7 WP1 WP2 Deliverable 8 DESCRIPTION Launching a healthy desserts menu by G.Y.M that requires alterations to existing G.Y.M branch Construction/alteration of first floor Installation of false ceiling Wood flooring Vendor to purchase equipment (A.C, LED lights, fans) Electrician for fitting of electric equipment Upgradation of kitchen area Construction to expand kitchen Installation of new kitchen unit Vendor to purchase 3 ovens, custom built refrigerator, one blast freezer Vendor to purchase equipment such as bowls, baking utensils, cutlery, plates, bowls etc. Electrician to install electric equipment such as ovens, refrigerator, freezer Painter to paint the walls Decoration of first floor Hire interior designer Vendor to purchase wall hangings, fake flowers and other décor items Vendor for furniture Install shelf for display of items Hire pastry chef Hire staff Manage and allocate staff Train staff Buy Ingredients Find local vendors to supply lowfat/vegan/keto based ingredients Find vendors of imported low-fat/vegan/keto based ingredients Launch Products WBS CODE 1.0 1.1 1.1.1 1.1.2 1.1.3 1.1.4 1.2 1.2.1 1.2.2 1.2.3 1.2.4 1.2.5 1.3 1.4 1.4.1 1.4.2 1.4.3 1.4.4 1.5 1.6 1.6.1 1.6.2 1.7 1.7.1 1.7.2 1.8 WP1 WP2 WP3 Tasting of products by arranging bloggers, 1.8.1 influencers, socialites etc. Send PR packages through PR agency 1.8.2 Social media sponsored posts 1.8.3 Responsibility Assignment Matrix Deliverables WP 1.1 1.1.1 Construction/alteration Installation of of first floor first floor 1.1.2 Get wood flooring 1.1.3 Vendor to purchase equipment (A.C, LED lights, fans) 1.1.4 Electrician for fitting of electric equipment 1.2 1.2.1 Upgradation of kitchen Construction area to expand kitchen 1.2.2 Installation of new kitchen unit 1.2.3 Vendor to purchase 3 ovens, custom built Project Coordinator Procurement Accounts Manager Manager Officer @ + $ + $ @ = $ @ = $ @ = $ @ = $ @ = $ @ = refrigerator, one blast freezer 1.2.4 Vendor to purchase equipment such as bowls, baking utensils, cutlery, plates bowls, etc. 1.2.5 Electrician to install electric equipment such $ @ $ = = as ovens, refrigerator, freezer 1.3 Painter to paint the walls 1.4 1.4.1 Decoration of first Hire interior floor designer 1.4.2 Vendor to purchase wall hangings, fake flowers and other décor items 1.4.3 Vendor for furniture 1.4.4 Install display refrigerator for items to sale + $ @ = + $ @ = $ @ = $ @ = $ @ = 1.5 Hire pastry chef 1.6 Hire staff 1.7 Buy ingredients 1.6.1 Manage and allocate staff 1.6.2 Train staff 1.7.1 Find local vendors to supply low + $ @ + $ @ $ + fat/vegan/keto based ingredients 1.7.2 Find vendors of imported low fat/vegan/keto 1.8 Launch products based ingredients 1.8.1 Tasting of products by arranging bloggers, influencers, socialites etc. 1.8.2 Send PR packages through PR agency 1.8.3 Social media sponsored posts + = = $ @ = $ @ = $ @ = $ @ = $ = Key to role definition: + Responsibility (project manager) $ Notification/coordinate (coordinator) = Funds Authority (account manager) @ Approval (procurement manager) Risk Assessment Matrix Risk Event Vendor Risk Type Human Factor Likelihood 4 Impact 5 Supplier Regulatory Factor Monetary Factor 5 3 3 4 Employee Turnover Resource Shortage Human Factor 3 3 Technical Factor 5 5 Customer Complaint Technical Factor 4 3 Finances When During procurement of raw materials. During procurement of raw materials. -While purchasing substitutes. -Delivery in maximum vicinities. Throughout the order cycles. -During procurement of raw materials. -In the midst of completing orders. During order delivery. Cost and budgeting WP 1.1.1 Total budgeted Cost (Rupees) Plaster of paris ceiling 10*12 = (120 sqft) @155 rupees per Sqft = 18,600 1.1.2 Wood flooring (48*100 rupees per Sqft = 48,000 1.1.3 1.1.4 Air conditioner (60,000) + LED lights and electric equipment (105,000) =165,000 Electrician = 5,000 1.2.1 4*12 Sqft = (48sqft) @ 3000 rupees per Sqft = 120,000 1.2.2 25,000 1.2.3 1.2.4 3 ovens for 180,000 +refrigerator for 100,000+ Blast freezer 250,000 = 530,000 All kitchen equipment budget = 55,000 1.2.5 5,000 1.3 Wall paint and treatment (120sqft) @ 350 per Sqft= 42,000 1.4.1. One-week consultancy including all 3D max designs and options = 50,000 1.4.2 Wall hangings budget, 10,000 + Fake flowers for 27,000 = 37,000 1.4.3 Cost of metal chairs = 80,000 + cost of 4 tables 32,000 = 120,000 1.4.4 Showcase cost = 33,000 1.5 Specialized Scafa pastry chef = 50,000 1.5.1 1 employee @ 17,000, 5 employees = 85,000 1.6.1 Initial budget for ingredients 150,000 1.6.2 - 1.7.1 Free training at work by Head pastry chef 1.7.2 Initial ingredient budget = 120,000 1.8.1 Blogger paid 15,000 (7 top bloggers) = 105,000 1.8.2 PR Package 10,000 (sent to top 15 bloggers) = 115,000 cost of PR agency = 60,000 = 175,000 Instagram sponsored post @ 750 rupees per 1,000 people reach for 7 days = (5,000 people) @ rupees = 3,750 18,600 + 48,000 + 165,000 + 5,000 + 120,000 + 25,000 + 530,000 + 55,000 + 5,000 + 42,000 + 50,000 + 37,000 + 120,000 + 33,000 + 50,000 + 85,000 + 150,000 + 120,000 + 105,000 + 175,000 + 3,750 = 1,942,350 1.8.3 Baseline Budget - Cost baseline = WP Cost Estimates + Contingency Reserves = Rs. 2,942,350 - WP Cost Estimates =Rs. 1,942,350 - Contingency Reserves = Rs. 1,000,000 Scheduling Sr# Project Deliverable Target Time 1 Construction/alteration of first floor 3 Weeks 2 Upgradation of Kitchen area 3 Weeks 3 Paint to paint the walls 0.5 Weeks 4 Decorations of First floor 1 Week 5 Hire pastry chef 1.5 Week 6 Hire Staff 3 Weeks 7 Buy Ingredients 2 Weeks 8 Launch products 2 Weeks Total Time 16 weeks (4 months)