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1. What are the inputs, processing, and outputs of UPS’s package tracking
tracking system?
system?
[Solution] Case Study
Assignment 1
These are case-study assignments which will
be useful for mid-term and nal exam
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University
Auckland University of Technology
Business Information Systems (BSYS501)
Academic year
2018/2019
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IZ
Inputs: The inputs include package information, customer signature, pickup, delivery,
delivery,
time-card
time
-card data, current
current location (while en route), and billing and customer clearance
documentation.
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Processing: The data are transmitted to a central computer and stored for retrieval. Data
Data
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aree also reorganized
ar
so that they can be tracked by customer account, date, driver, and
other criteria.
Option 1
Course
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Isaac • 10 months ago
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Option 2
Outputs: The outputs include pickup and delivery times, location while en route, and
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the for a
package
recipient.
The outputs
alsofree
include various
reports,
such as
as all
packages
Premium
specific
accountaccess
or a specific driver or route, as full
welldocument
as summary reports for management.
2. What technologies are
used by UPS? How are these technologies
related
to UPS’s
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Technologies include handheld
computers
(DIADs),
wireless communications networks, desktop computers, UPS’s central computer (large
mainframe computers), and storage technology
technology for the package delivery data. UPS also
uses telecommunication technologies for transmitting data through pagers and cellular
phone networks. The company uses in-house software for tracking packages, calculating
fees, maintaining customer accounts and managing logistics, as well
well as software to access
the World Wide Web.
Thanks
latest new update • 7 months ago
yes helpfull
UPS has used the same
same strategy for over 90 years. Its strategy is to provide the “best
service and lowest rates.” One of the most visible aspects of technology is the customer’s
ability to track his/her package via the UPS Web site. However, technology also enables
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