CI PROBLEM SOLVING SHEET
ARE YOU UP TO THE CHALLENGE - CAN YOU FIX IT?
1.
FLAG
2.
CONTAIN
3.
INVESTIGATE
4.
CAUSE
5.
CORRECT
SIZE
MACHINE
6.
PREVENT
DATE COMPLETED
PROBLEM
TITLE
LINE
PRODUCT
OEM
PROBLEM STATEMENT: WHAT ARE THE SYMPTONS + CONSEQUENCE?
1.
FLAG
SYMPTOMS?
CONSEQUENCES?
WHAT IS THE TEMPORARY FIX / CONTAINMENT?
2.
CONTAIN
DATE IMPLEMENTED:
HOW MANY TIMES HAS THIS HAPPENED + WHAT DATE / TIME?
WHICH SHIFT + WHO KNOWS ABOUT THIS?
ANY WARNING MESSAGES?
WHAT EVENTS WERE HAPPENING BEFORE THE ISSUE OCCURED?
WHAT EVENTS WERE HAPPENING DURING THE ISSUE?
OTHER RELEVANT INFO?
3.
INVESTIGATE
WHO IS UP TO THE CHALLENGE??
NAME:
DATE:
TEAM
TEAM MEMBER
FLAGGER (COMPLETE 1 - 3)
NAME
DEPARTMENT
PHONE NUMBER
SUPPORT FUNCTION
SPONSOR
CHALLENGE TAKER
OPERATOR
ST
TL
SOLUTION
POTENTIAL CAUSE
POTENTIAL SOURCE
WHY 1?
IMMEDIATE CAUSE?
WHY 2?
WHY 3?
WHY 4? (ROOT
CAUSE)
MACHINE
4.
CAUSE
PROCEDURE
PEOPLE
MATERIAL
ENVIROMENT
WHICH ONES CAN YOU RULE OUT + WHY?
WHICH ONE IS THE MOST LIKELY + HOW HAVE YOU PROOFED IT?
CORRECTIVE ACTION
HOW ARE YOU GOING TO FIX IT?
5.
CORRECT
DATE IN PLACE:
PREVENTATIVE ACTION
HOW ARE YOU GOING TO PREVENT IT FROM BREAKING AGAIN?
6.
PREVENT
CAN YOU LEARN ANYTHING ON OTHER LINES / MACHINES ETC?
HOW HAVE YOU COMUNICATED YOUR LEARNINGS?
DATE IN PLACE: