Elias S. Abou Jawdeh Curriculum Vitae Commercial & Business Development Professional LinkedIn https://qa.linkedin.com/pub/elias-aboujawdeh/18/5a5/810 Email Elias_abou_jawdeh@hotmail.com Contacts + (974) 66 625902 Elias S. Abou Jawdeh Address: Barwa Complex, Al Sadd , Doha - Qatar E-Mail: Elias_abou_jawdeh@hotmail.com | Contact No.: + (974)66 625902 SENIOR MANAGERIAL ASSIGNMENTS ~ Senior Commercial manager ~ Freight Forwarding and Logistics ~ Client Servicing ~ Business Development & Sales ~ PROFILE SNAPSHOT An astute, results-oriented leader with proven success of over 14 years in overseeing operations with MNC /World class organizations involving Sales & Business Development, Strategic Management, Logistics Management, Distribution Management, Client Relationship Management and Commercial Operations. A proactive planner with expertise in negotiations with service providers, Shipping Agencies, Shipping lines and transporters for logistics services / product delivery within budgets and time schedules. Proven track record of increasing revenues, streamlining workflow, evolving effective operational procedures and creating a teamwork environment to enhance productivity innovatively for organisations. Adept at interfacing with clients for suggesting the most viable product range and cultivating relations with them for securing repeat business. Strong understanding of all modes of transportation including air, sea and overland. Responsible for driving the businesses across Industry verticals. Implementation & operations responsibility with close monitoring of contract service levels. A born leader; inspires others to work at their highest level. Able to learn and comprehend new systems and methods quickly. Ability to prioritize, delegate and motivate, Adeptness in working well independently and as member of a team and able to meet demanding time goals. Skilled to oversee large projects and follow through to completion and can be counted on to complete assignments without supervision. Confident and decisive under stressful conditions and committed to professional growth and development. Skill Set includes: STRATEGY PLANNING Team Management CRISIS MANAGEMENT BUSINESS DEVELOPMENT & SALES Competitor Analysis CLIENT SERVICING NETWORK MANAGEMENT Skills Enhancement DOMAIN SKILLS Forecasting periodic sales targets & driving sales initiatives to achieve business goals & managing frontline sales team to achieve & managing receivables collections to ensure nil out standings. Administering sales & marketing operations with focus on achieving predefined sales target and growth. Exploring business potential, opportunities as well as clientele to secure profitable business volumes. Sustaining the existing network & managing the supply chain, ensuring timely service & monitoring arrangements to ensure on time deliveries. Managing logistics operations involving coordinating with companies for transport, overseas agents, and other external agencies to achieve seamless & cost-effective transport solutions. Handling the transporters to ensure on time delivery and monitoring transit norms as well as involved in vehicle movements and operations. Devising long-term partnerships with suppliers and overseas agents and logistics companies and managing day-to-day supplier performance to ensure meeting of service, cost, delivery and quality norms. Formulating business plans for overall development & accomplishment of top and bottom-line profitability. Performing market research & devising effective strategies to assess and SCAN maximise opportunities. CAREER February 2011 – To date Key Deliverables: o o o o o o Milaha Maritime and Logistics (Doha, Qatar) Senior commercial Manager Managing the commercial activities of various departments. Analyses all budgets and monitor the monthly revenue. Set and manage the departments’ fiscal year targets. Acquiring new projects/clients and offering them Full Logistics Solutions using Milaha’s internal resources and external service providers. Expand Milaha’s global reach through acquisitions and agency agreements with main focus on to Middle, Africa and Far East Representing Milaha at all agent Conferences to build relationship with Overseas agents and keep the business flowing in. Significant Highlights: o Business Process Analysis and redesign for Milaha’s Logistics Services enabling a cost reduction of QAR 2.8 million on initial implementation phase. ( 6 month after I joined ) o Secured and landed the First Oil and Gas Freight long term forwarding and logistics contract in the history of Milaha. o Engineered, procured and implemented the Milaha freight forwarding IT systems, putting Milaha online for the first time to serve clients electronically. o Secured and operated UN aid Project cargo to hot zones in the world. o Increased the revenue by setting sales strategy to over 80% in First year. o Achieved a 90 percent closure rate on new contracts. (2017/2018) o Achieving 22.1% operating Margin YTD 2017 and 53% increase in revenue over 2016 January 2010 – February 2011 Expeditors International (Doha, Qatar) Global Sales Key Deliverables: o Selling expeditors international service solution to global accounts. o Multi countries approach to secure business for Middle East Branches, through local joint calls with Top A clients. o Create Process Flows for complex supply chain clients and presentations on proposals for solutions that fit Expeditors capabilities. Significant Highlights: o Secured 2 major global clients. o Achieved individually a net revenue per month of USD 140,000 August 2005 – January 2010 Expeditors International (Doha, Qatar) Manager – Ocean and Land Transport Key Deliverables: o Managed all sea and land shipments covering specific performance indices. o Developed and managed the global shipments on all models of transportation including dangerous goods cargo. o Ensured compliance to customs requirements as well as managing customs duty costs to minimize exposure to clients o Conducted regulatory self-audits to ensure ongoing compliance with the latest customs regulations. o Ensured thorough maintenance, retention and compilation of customs documents. o Supported the clients with effective tracking methods/systems of all transit purchase orders. o Monitored all inventory turns as well as stocking frequencies against logistics movements and developed joint solutions with clients and procurement teams for inventory reduction initiatives. o Ensured effective management of costs relevant to logistics activity via periodic freight rate benchmarks, identification of freight consolidation opportunities, process flow reviews, annual freight rate costs, negotiations and overheads. o Ensured full compliance with HSE policies in all aspects of the Supply Chain activity. o Insured that the strategies agreed on with the company leaders and management are 100% reflected on our local and global business activities through monitoring the different approached with the local team or global biding team in the regional level. o o Work closely with the product leader on certain goals and targets for all Products and services. Maintain constant familiarization of product offerings and developments. Significant Highlights: o Launched the first Expeditors office in Doha – Qatar. o Established the Air/Sea import department in Verona – Italy. o Increased the Sales in Dubai Branch enabling them to be the Branch of the year. o Crisis Management of the warehousing Facilities in London/Heathrow after a major resources failure. December 2001 – August 2005 Various Career Progression: July 2004 – October 2004: January 2004 – May 2004: September 2003 – September 2003: Assistant Sales Manager at Contact S.a.r.l –Beirut, Lebanon. Project Manager at Acropolis (University Guided project) - Beirut, Lebanon. Team leader assistant at Aramex (University Internship) - Beirut, Lebanon. SCHOLASTICS Bachelors of International Business Management from Notre Dame University. Lebanese Baccalaureate Philosophy section PERSONAL DOSSIER Date of Birth 15th March 1982 Languages Known Arabic, English & French Marital Status Married + 2 Child Driving License Lebanese, Qatari Nationality Lebanese Present Visas Qatar Residency with NOC availability. References Joseph Jamal, Head of CEVA M. East / Africa / N.East Tel: +961 3 083430 Dean Rossiter, GM Transcar projects Limited, Tel: +61 406 946 423 / +44 7802 647 222 Michael Carstensen, Managing Director, UAE & Regional Manager, Middle East Management Tel: +975 5 1233204 R V Srinivas Rao, FCIPS, Manager Procurement & Logistics for Qatar Airways Group, Tel: +974 40223651