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Support for your HP PCs and
printers when you need it
HP Support Assistant
Connected, contextual
support—the way you want it
Get answers to your support questions for your
HP PCs and printers anytime with HP Support
Assistant, a free self-help tool. HP Support
Assistant does not require any setup or
installation on HP PCs1. Optimized to provide
an enhanced support experience, it’s ready to
go when you turn on your HP PC and
automatically updated. HP Support Assistant
can be installed on PCs from other
manufacturers for access to support resources
and tools for HP printers. When you need more
guidance, our virtual agent is ready to help. HP
Support Assistant comes pre-installed on new
HP PCs with Microsoft® Windows® 10.
Get support wherever you
are with our mobile app2
HP Support Assistant mobile gives you many of
the same great features as our Windows
version, all in the palm of your hand.
Four smart reasons for
choosing HP Support
Maintain your HP PCs and printers with ease
• Quickly find support solutions in an
easy-to-use, modern interface.
• Stay informed with alerts and support
status right from your taskbar.
• Sign in using your HP ID credentials to
access other registered HP devices.
Keep your PCs and printers running at
their best
• Receive software and driver updates
from HP.
• Enjoy overall health monitoring of your
computer and get maintenance suggestions
for your PC and printer.
• Troubleshoot problems on your own using
built-in tools and resources.
• Receive recommendations to enhance
your experience.
Save time with one-stop support
• Get answers and solutions your way with a
choice of help options—access help tools
or contact the HP Customer Support team.
• Get help anytime with our Virtual Agent.2
• Learn about enhanced service options for
your devices.2
Benefit from the advantage of support for
the long run
• Enjoy HP Support Assistant for the life of
your PC3.
Get the most out of your
PCs and printers using
HP Support Assistant
With HP Support Assistant, it’s easy to
maintain your PCs and printers and resolve
problems with updates, diagnostics, and
guided assistance. HP Support Assistant
makes it easier than ever to own and use
your PCs and printer.
For more information, visit hp.com/go/hpsupportassistant. Link will vary outside of the US. HP Support Assistant is available only for Windows-based PCs.
Virtual Agent, mobile app and enhanced services available in selected countries.
HP does not charge for the use of HP Support Assistant, but may charge for technician assistance on out-of-warranty products.
Learn more at
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© Copyright 2019 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and/or other countries.
4AA4-4671ENUC, June 2019