Offshore
Resource Manager
Process Flow – WWS need creation
Start
Prepare
staffing
tracker for
need creation
RM provide the
necessary
/additional
information to
offshore
Send the staffing
tracker for need
creation to
generic mailbox
Receive need
creation request
through generic
mailbox
Check all necessary
information
provided by the RM
Require
information
received?
No
Request for
additional
information
End
Send a
confirmation email
to the RM and
update tracker
WWS
Yes
Create the need id
in WWS and assign
it to the RM
| Capgemini HRO