Intro Marketing Exam 3 – Study Guide Terms to Know: Product Services Convenience Products Shopping Products Specialty Products Unsought Products Product Line (Examples) Product Life Cycle New Product Development Process All the types of innovation Product Line Extension Brand Personality Brand Equity Brand Licensing Multibranding Middleman Marketing Channel Retailer Distributor Internet Marketing Channel Direct Marketing Channels and Non Store Selling (these are similar) Multichannel Marketing Vertical Marketing Forward and Backward Integration Franchising Intensive Distribution Exclusive Distribution Channel Conflict Disintermediation Logistics Supply Chain Depth of Product Line Breadth of Product Line Product Mix Retail Mix Off Price Retailing Other Concepts: Why new products fail Different types of consumers and their % make-up of all consumers All the stages of the new product development process and what happens in each Know all the different types of logistical functions 4 Utilities (Examples) -both from chapter 12 and 13 3 steps used to select a supply chain All the retailing activities Different methods for classifying retailers Independent Retailer Forms of retail ownership Levels of retail service Four stages of retail life cycle