HLTH 3110: Week 2
1. List all the mediated channels you use to communicate interpersonally?
Social media outlets, i.e. Facebook, Instagram, Twitter, Periscope, etc. I also text using my smart
phone, of course, and I also email, when it comes down to handling business and/or emailing
teachers for classwork purposes.
2. Describe the reasons you use mediated channels. Consider both practical reasons (e.g. to
communicate over distances) and strategic ones (e.g. to avoid face-to-face confrontation).
I use these channels to stay connected with my friends outside of school and/or work or I use it
to stay connected with people for business purposes, i.e. when it comes down to booking
inquiries.
3. Describe situations in which your communication is more effective using mediated channels
and explain why.
Most situations in which communication is more effective for me is when I use text-messaging,
but other than that, I’ll use social media outlets, and that is more effective for me. I usually
communicate with people through text-messaging, but when it comes to meeting people at
first, face-to-face interaction is more effective, of course. I feel that once I meet the person, for
me, text-messaging and using social media outlets seems to work better for me. Once I
established a relationship with them, that’s probably a better channel for me to use.
4. Describe situations in which your communication is less effective using mediated channels and
explain why.
The least effective communication channel for me is the face-to-face encounter because I’m
usually the shy twin, and it’s different for me to really communicate with people of I don’t know
them. For example, my brother usually does most of the talking and I’m the “behind the scenes”
kind of man, so he networks for us, as a group, but when I’m by myself, I kind of shy away from
people, which isn’t a good thing.
5. How do you think relationships are affected when they begin through mediated
communication rather than face-to-face?
Relationships are tremendously affected when they begin through mediated communication,
especially through dating websites, chat rooms, and social media outlets. It’s much better for
people to meet face-to-face when they are communicating in order to be in a relationship.
6. What are the differences in the quantity, frequency, and quality of mediated communication
you experience with different generations (parents, grandparents)? Do you use mediated
communication more frequently with certain age-groups? Why or why not?
I use different kinds of tones and languages, not profanity, when I communicate with different
generations than others. For example, I wouldn’t talk to my parents in a way that I will talk to
my friends, e.g., “bro”, or “homie”; I’d use words like, “ma’am”, and “sir” to my elders and
parents only because there’s a certain level of respect that should be used towards them rather
than using other words towards them. Yes, I believe I communicate more with more young
adults and teens through mediated channels than with adults and seniors only because they
weren’t raised with these kinds of channels and most of them aren’t aware of how to use them
effectively than younger generations do.
7. Your text cites a study that states that mediated communication encourages greater offline
interaction with close friends. What is your experience? If you text message more, do you also
see each other more?
I would agree because it’s more likely for friends to use social media outlets, text-messaging,
instant messaging and things of that nature rather than actually going out and meeting with
their friends and communicating that way. If that second question was asked around the early
to mid-2000s, then I would say, “No”, however, since technology has increased and advanced, I
can say, “Yes” people can see each other through their phones now and social media outlets,
such as Snapchat or Instagram.
8. Do you prefer mediated communication over face-to-face to meet some needs for
information? Do you prefer e-mail, phone, text-messaging, or face-to-face communication
with instructors, family, friends, co-workers, supervisors? Does this vary with the person’s
age, gender, role? How do you let others know your preferences?
I would prefer emails and text-messaging over face-to-face meetings because it’s more costefficient than using gas fuels and car mileage to go visit others rather than just using mediated
channels. As far as instructors, I would rather use e-mail communication or face-to-face
communication. For family members, closer to my age and below, I’d use text-messaging, and
for family members older than me, I’d use face-to-face communication or phone. As for friends
and co-workers, I’d use text-messaging and phone and as for supervisors, I’d use phone and
email depending on their ages. Like I said previously, it does depend on the age group and role
for which channel of communication I would use, but as far as gender, it doesn’t matter.
HLTH 3110: Week 3
4. Your roommates ask you what you think of the bright posters they’ve put up around the living room.
Self-Disclosure: I really don’t like any of the colors, or the paintings themselves and you all need to either
take them down or put them up in your rooms.
Silence: If I don’t say anything or say anything, them might think that I don’t like them or the posters and
that will ruin our friendship.
Lying: These are the best posters in the world, I like them a lot! You guys have GREAT taste!
Equivocating: They are very bright and colorful, was that the theme you were going for? Did we need to
brighten up our living room some more?
Hinting: You guys know that putting up bright posters won’t necessarily brighten up the living room?
Maybe we could just open up the blinds for more lighting. Natural sunlight is better for you anyway.
Which responses are most effective/which most ethical? I think that equivocating in this scenario is
much better because I was able to ask a valid question, but yet still show them that it was something
that I’m not interested in. Hinting could also be a good one in this scenario as well because I able to offer
another suggestion about brightening up the living room space.
5. Your romantic partner asks how many other people you’ve really loved before you met him or her.
Self-Disclosure: I’m pretty sure I had many other people that I really could see myself being with, but I’m
with you now, so let’s just make the best of it.
Silence: If I don’t answer the right way, this relationship might be over, if I answer the wrong way, this
relationship really be over and if I don’t answer at all, I might be in a lot of trouble.
Lying: You’re actually the only one that I could really see myself being with for a long time and I’ve had a
few, but none can compare to what we have now!
Equivocating: Aren’t I the only you’ve been with that you’ve really loved?
Hinting: The past is the past, we need to focus on us in the present. As long as you love me now, that’s all
that matters.
Which responses are most effective/which most ethical? Hinting was the most efficient because I had to
remind my partner that I love them now and that we must live in the present to have a great future.
7. Your boss wants to know what your plans for the future are; you’re looking around.
Self-Disclosure: I’m actually finding another job that will give me more benefits and higher pay because I
really have this job just until I find a job in my desired career field.
Silence: If I don’t answer or don’t say anything, my boss may not give me anymore hours or reduce my
hours because he/she may not think I’m interested in my job as he/she thinks that I am.
Lying: I really want to continue to move up in this company and stay here because I love this job.
Equivocating: Well, since I’m pretty young, I believe that I have some time to really figure things out.
Hinting: We should probably get back to work, we have a lot of work to do!
Which responses are most effective/which most ethical? I believe that equivocating is the most effective
because I’m not releasing my real feelings towards how I feel about the job, like I did for the selfdisclosure statement. The most ethical would also be the equivocating statement that way no one’s
feelings are hurt and no retaliation is done against me from my employer.
HLTH 3110: Week 4
Background: A mother wants her son to find a job and his own place from the mother’s
perspective. The mother takes care of the son until the son could get on his feet and find a job
and stability, since he was just laid off from his previous job. The son is doing the cleaning and
help with chores while the mother is out at work and paying bills by herself, while her husband
has passed away, but that won’t be enough to pay the bills.
Position 1: I’m right and you are wrong.
The mother feels like her son should find a job that will pay for an apartment and bills and that
he shouldn’t waste his time in her house without helping financially. The talk between them
turns into an argument and the son couldn’t understand why his mother doesn’t want him to live
there when he’s “trying” to find a job.
Position 2: You are right and I am wrong.
Besides the son being there for support and comfort whenever the mother gets lonely and misses
her husband, she acknowledges the fact that he does help clean and cook and do some chores
around the house. He doesn’t understand why she isn’t grateful for him doing those things
instead of nagging at him all the time about the other issue at hand.
Position 3: We both are right and we both are wrong.
Both of them are right and both are wrong. The mother has a right to ask for help by asking him
to find a job and help pay some bills, but she realizes that it takes time to find jobs and takes time
to find a place of his own in his affordable range. He has a right to ask his mother to let him
continue to stay with her until he finds a job and a place of his own, but he realizes that he
shouldn’t take advantage of her because she’s his mother and he needs to help her out with more
than what he does.
Position 4: The issue may be less important than it seems, and some other things may be
important.
They both realize that they have each other and that’s all that matters, plus the mother could’ve
not allowed him to stay with her until he gets back on his feet, but she didn’t. She was nice
enough to allow him to stay with her. They also realized that keeping a healthy relationship with
each other is more important than her kicking him out and having him resent her for not allowing
him to stay with her.
Explain why there is some truth in each of the preceding positions.
Them realizing that family is most important in life right now, they have to understand that they
are helpmates to one another and they must stick together to achieve a goal. They must
understand that losing family is hard and feeling like not having family there to support you, is
even harder.
Explain how viewing the issue from the preceding positions might change your perception of the
issues and how it might change your behavior in the future.
Seeing each side of the issue will cause them to become closer and reach an agreement that
neither of them can refuse and they would be able to justify each position and come to realization
of what’s important. In the future, the son will know how to respond to his children one day if
they end up in a similar situation and the mother will know how to handle the situation if another
child or family member came to her with a similar situation as well.
Explain how this issue and your understanding of it affect your relationship.
This issue could come across in my lifetime whenever I get older, whether it’s me or a friend or
family member. I will know how to handle it better and allow this to keep my relationship with
that person healthy and not let anything come between what we have. I will also be able to
understand that we all have shortcomings and find ourselves in a bind, but you’ll never know
who you will need in this world, so you have to handle situations wisely.
Explain the impact of hearing classmates explain how you might view the issue differently.
Each classmate may have different opinions about it because they could view it differently than I
do. That only means that I must be open to what their perspective is before I agree or disagree.
HLTH 3110: Week 5
1. Incident: Your romantic partner says, “I need to talk to you about something.”
Physiological changes: My heart beats faster and heart rate accelerates from how anxious
I’d be.
Nonverbal reactions: I’d probably sweat and be nervous, and my face would probably
make a confused gesture.
Cognitive interpretations: I’d worry about what’s going on through my romantic
partner’s head and I’ll check and see if there’s something wrong with anything that I’ve
done in the relationship.
Verbal expression: I want to know what my romantic partner needs to talk to me about
because I feel very worried, nervous, afraid, excited, sad and many other feelings all at
once.
2. Incident: You run into an “ex” while out with a new partner.
Physiological changes: My pupils will dilate because of the awkwardness of the
situation.
Nonverbal reactions: I’d probably sweat in this situation as well due to what I would say
to my “ex” and my hands would shake due to the awkward feeling.
Cognitive interpretations: I would worry about what my new partner would think I
showed any emotion when I saw my “ex” and I’d question what my “ex” is thinking.
Verbal expression: I wonder what my “ex: is feeling and/or thinking and I feel like I
wouldn’t know what to do because if I make any reactions, my new partner might get the
wrong impression.
3. Incident: As you you’re telling a story, you notice your listener stifles a yawn.
Physiological changes: My blood pressure rises due to the anger I will have because of
that rude gesture.
Nonverbal reactions: My face would move into a disgusted and upset motion and I would
have a slumped posture due to my disappointment.
Cognitive interpretations: My feelings would be hurt and I would feel very disappointed
because I thought my story was pretty important to me and/or something I thought was a
serious matter and it’s sad that the listener thinks that this is boring or unimportant.
Verbal expression: I am annoyed, furious and upset that you would yawn at what I’m
trying to say, that’s obviously important to me.
4. Incident: Your professor says “I’d like to see you in my office after class.”
Physiological changes: My heart beats and heart rate accelerates because of fear of doing
a bad job at work.
Nonverbal reactions: My hands would shake in this instance because of how nervous I’d
be and have a worried expression on my face.
Cognitive interpretations: My confidence about how great of a job that I “thought” I do
at work has me worried and nervous about what my boss wants to inform me on.
Verbal expression: I am nervous and anxious about what my boss has to say to me.
HLTH 3110: Week 6
1. Our identity is tied to the names we use. Discuss your identity goals with the name(s)
you use in mediated contexts (e.g. you email address, web site identities or your chat
room identity).
When I was younger I usually used little nicknames as my usernames and in my email
addresses on social media and I used to use slang words and such in my Biography as
well. I think a lot of people did that when they were younger. For example, back when I
was little and growing up in Jackson, GA, during the summers at my grandmother’s
house, she would call me Ty-Woo! So, my username would have been “tywoo_” or
something like that. In middle school, the word “crunk” was considered “cool” in this day
and age, so my email was “crunkie404@yahoo.com”. *This will not be shared with
anyone outside of this course*
2. The language used in an answering machine, voice mail or e-mail can be very
businesslike or very informal. Discuss the pros and cons of formal versus informal
mediated messages.
The pros and cons of being formal is that people will take you seriously and treat you
with respect and informal will cause disrespect and people will show no interest in
communicating with you. For example, if a job opportunity calls and you miss the call,
and the answering machine comes on with your formal voice, they’ll be more than likely
to be more interested in you as a candidate. Even when it comes down to an email
address, an employer wouldn’t want to contact a candidate with an email of
“hotmama_kissyface@live.com” because that’s unprofessional and no one would want
an unprofessional person in a professional place of business. When I was younger people
taught to never actually worry about what people think about you and that the only thing
that’s important is what YOU think about YOU. However, that’s true, but in a
professional setting, appearance and first impressions are important, but if you won’t
think highly of yourself, who will?
3. Sometimes people fail to adapt their language style to the medium they are using
(e.g., they leave a 5-minute voice mail that should have been summarized in 30
seconds). Should different mediated channels contain more language or less? Specify
two different mediated channels and how much language is appropriate for each.
I feel like different mediated channels should contain more language barriers and some
shouldn’t. Voicemails should contain more language just because some voicemail boxes
contain important information and some don’t. I think this example is perfect and well
thought out: social media channels such as Twitter has a text box for your thoughts,
videos and pictures, however they contain only 140 characters, which is perfect because
some people take thing way out of control and should be restricted to 140 characters.
Facebook and Instagram, however have no limits. Text messaging is another example,
they have a few restrictions, but can still be crossed. Most phones have text messages that
have 160 characters in a page and the next page would consist of another 160 and so on
and so forth.
4. Describe the gender or social role differences you have noticed in the language of
mediated communication. (Example: My son is more comfortable “talking” about
emotions in e-mail, my daughter prefers the telephone. Example: My spouse’s
executive assistant uses very informal language to address me in an e-mail that is never
used with me face-to-face.)
Both men and women communicate differently based on the content. The text says that
men communicate and their discussions involve enjoyable moments, jokes and teasing,
while women’s discussions involve feelings, relationships and personal issues. I believe
that the book wasn’t being sexist about the situation, but just stating a statistical fact. I
feel like some men and women can have the opposite discussions. I believe that men’s
conversations are much shorter than women because women have a lot to say, not saying
that they talk too much, but they can easily make conversation on similar topics than
men.
HLTH 3110: Week 7
1. My boss is mean.
They seem to micromanage my every move, they belittle and talk down to me, they never
make eye contact when I have to talk to them, doesn’t recognize the work I do, never
listens to me when I try to have conversations with them.
2. My co-worker say I don’t treat them well.
I don’t allow them to make any suggestions, don’t talk to them very often, don’t go to
lunch with them, ignore them and don’t make any eye contact.
3. He’s not into this project.
He rarely smiles, seems bored, never seems excited, he moves slowly when doing the
project, he grunts whenever it’s time to work on the project.
4. She can’t stop flirting.
She smiles continuously, she flips her hair a lot, she tilts her head to the side
submissively, and she leans in towards the person aggressively, she bats her eyelashes
continuously.
5. They tell me I’m too tense.
I rarely smile, seem anxious about situations, I’m always rubbing/massaging my back
and neck, seems to be on edge whenever I someone approaches me, I brush my friends
and family off whenever they try to have a conversation.
6. She acts like she’s in charge.
She walks around with her head held high, tries to make big decisions that doesn’t
concern her, keep a firm look on their faces, and look down on people.
7. He makes a big deal of everything.
He over exaggerates, turns a minor issue into a bigger one, seems stressed out about
everything, looks anxious, eyes wander frighteningly.
8. You need to act more sure of yourself.
I seem to second guess myself, I stutter, hesitate whenever I make decisions, I move
slowly, and tend to sweat nervously.
9. He seems friendly.
He smiles continuously, talks to anyone he meets, greets everybody, makes jokes as an
icebreaker, offers a handshake, uses manners frequently, and gives compliments freely.
10. You’re not exactly a ray of sunshine.
I have a mean look on my face, disposition is rude, smiles rarely, rarely talks to anyone,
keeps to myself, doesn’t listen while people are talking and always in a bad mood.
11. They tell me I’m too aggressive.
I respond harshly, come off violently, and make decisions based off of violent action, grip
or grab people tightly when trying to talk, usually speak my mind, and hover over people.
12. She’s “hyper”.
Talks excessively, moves quickly, laughs excessively, smiles continuously, and is all over
the place.
List how at least two of the preceding statements could taken in both positive and negative
ways (i.e. number 6 could be positive if you are grateful that she’s organizing things, but
negative if you’re resentful of her influence).
Number 11 could be positive when you are on a working environment and have to supervise
and manage a team when your supervisor is gone, but could be negative because the team
you manage may resent you and treat you differently.
Number 9 could be positive if you are trying to make friends or network in a professional
setting, but could be negative because you don’t want to take his kindness for weakness.
List the nonverbal behaviors that are associated with the alternate interpretation (the one you
didn’t record initially) and your reaction. (i.e. I can see the positive side of taking charge--assigning seating, standing erect, firm voice, keeping to a time schedule, nodding and
making eye contact with those who should speak to you. There’s often a small difference
between the nonverbal behaviors I find positive and those I find annoying or bossy).
I can’t see the positive side of my boss being mean, but I do understand that they must be
aggressive and be stern because of their ranking position. I still respect them and their
position, but they must learn how to lead and not be a manager and manage. They have to be
stern because they must earn respect, and keep us doing our tasks, and help us to be better in
order for the company to thrive. However, they have to lead by example and show us and
allow us to make minor mistakes to learn from them. Although positive nonverbal behaviors
occur, in this situation, it’s more so of right or wrong, not positive or negative.
HLTH 3110: Week 8
1. My girlfriend says she wants to date other guys this summer while I’m away, working
construction. She claims it’s just to keep busy and that it won’t make any difference with
us, but I think she wants to break it off permanently, and she’s trying to do it gently.
Prompting: (Short silence): And this means…? (Looks confused at her)
Questioning: What was your response? Did you tell her how you feel about the situation? Do
you think she’s already found someone else?
Paraphrasing: You seem as if your relationship was going fairly well, but to her it obviously
wasn’t, is that why?
Supporting: You seem like a pretty cool guy, you’ve had plenty of girlfriends in the past, I’m
sure you’ll find someone better than her. Don’t worry!
Analyzing: I’m guessing she feels like she doesn’t want you to go or leave her side, so she
needs someone that could be with her around the clock because she’s loved you that much!
Advising: Maybe you could see if you could try to work a little less over the summer at the
construction site. That way she’ll reconsider her decision of wanting to separate and you
guys could spend more time together. Or if she wants to leave, let her go, and if you guys
were meant to be, she’ll come back!
Judging: If she wants to break up with you that bad, then just move on! It’s not like you
would’ve been with her the rest of your life! Holding on to her won’t do you any good!
Which listening styles do you think are most appropriate in this situation? Why?
The most appropriate ones are analyzing, advising and supporting because that will show
that you at least have some kind of compassion for the situation and is interested in what’s
happening.
Which listening styles do you think are most inappropriate in this situation? Why?
The most inappropriate would be judging because it’s showing that you are unconcerned
about the situation and uninterested! Although it seems harsh at times, it is considered
constructive criticism for the friend.
HLTH 3110: Week 9
Relationship Type 1: Friend
Relationship forming factors: Similarity, Disclosure and Reciprocal Attraction
Description: (S) I attract myself towards friends because of some of the similar interests that
we share. We converse to see what things we have in common and we do those activities,
such as go to concerts, listen to the same music, meeting up with mutual friends, etc. (D) I
also consider people as friends when I am able to tell them certain things in life about me and
they do the same while being comfortable doing so and not bringing it back up in my face or
telling others without me knowing. (RA) Some friends will give you their counterfeit opinion
just because they don’t want to hurt your feelings. For example, a friend may say that you
have the nicest outfit on even though you don’t think the same.
Relationship Type 2: Significant Relationship
Relationship forming factors: Complementarity, Reciprocal Attraction and Appearance
Description: (C) I tend to find in significant others something that I lack. For example, if I
am shy and reserved, I feel like I should find someone who is outgoing and adventurous to
bring that side out of me and vice versa. The saying “opposites attract” is pretty accurate in
life. (RA) I also enjoy whenever I feel like I don’t belong in a certain setting with my
significant other, I want my significant other to be able to say otherwise, even though it may
not be true. For example, if I don’t sound as good as other contestants during the American
Idol auditions, my significant other will say that I was the best contestant in the room. That
sparks an interest in me towards my significant other. (A) I tend to attract myself towards
others when they have a certain standard about themselves. They see themselves, not above
anyone else, but as a confident. Although looks aren’t supposed to be everything, it’s true
that a person’s inward appearance must be attractive as well.
Relationship type 3: Boss/Supervisor
Relationship forming factors: Rewards, Proximity and Appearance
Description: (R) With a relationship between a boss and an employee, I usually make sure
that it’s professional always. I realize that I must be nice to them because I am getting a
reward from them. For example, my previous job was at American Eagle Outfitters, and I
knew that I had to be nice towards my managers, as I always am, and I knew that I had to
make sure I did an excellent job at my job because they were rewarding me with great
incentives, i.e. discounts and other things, and a good paying job with a raise. Even if my
managers were rude and disrespectful, I knew that I had to maintain my professionality
because of the rewards I was receiving. (P) With my boss, I knew that I’d see them very
frequently, therefore, I made a formal relationship with them because I had to communicate
with customers and I had to communicate with my boss as well. However, I knew when to
draw the line in my conversations. (A) I have to find and choose jobs that will appear
professional to other jobs or careers in the future. This goes for the company itself. However,
when it comes down to the boss, appearance should be very important especially when
you’re working in a professional setting. My respect level and communication level would be
at a minimum if my boss was not appearing professional.
HLTH 3110: Week 10
Section 1:
1. What are some of your family values?
My family values love, fear (reverence) of God, respect for others, giving, level of
importance of commitment to each other as a family, and discipline.
2. How does your family communicate with each other?
We talk usually, text and/or instant message each other, and within that, we communicate
with respect towards each other especially if they are elders because we value respect
towards our elders.
3. What physical traits does your family have?
We all have brown eyes, detached earlobes, black hair, we’re all right handed, and my
mother and I have the same skin tone, while my brother and dad have the same skin tone,
but we’re twins.
4. How has your family contributed to your self-esteem?
They discipline me, they told me as a child that I am a handsome guy, and that I could do
anything that I set my mind to. They also encouraged me and allowed me to be who I
wanted to be, with respect to how they raised me and who God has called me to be.
Section 2:
1. What are some of your family values?
My friend’s family values include being compassionate towards others, respecting their
elders, having a good work ethic, discipline, and sticking to a certain mission statement:
“If I work hard for it, everyone else should work hard for their stuff.”
2. How does your family communicate with each other?
They hardly get a chance to communicate throughout the day due to their work
schedules, but whenever they get to have family time, they communicate when they can.
Their dad works at night, their mom works in the day and they work midday in between
school.
3. What physical traits does your family have?
They all have slim physiques, they have dark brown hair, they all are right-handed,
chiseled cheek bones and they all have widow’s peaks.
4. How has your family contributed to your self-esteem?
They tell my friend that they are responsible for creating their own future, money wise
and that they must have a good education in order to get a good job and have a “good”
life!
Section 3:
Similarities:
-We both value discipline
- We both are right handed
-We both value respect for our elders
Differences:
-They have brown hair and we have black hair
-They value work ethics and we aren’t too valuable about work ethic
-They don’t communicate on a regular basis due to work schedules while we communicate on
a regular basis
HLTH 3110: Week 11
Activity 10.3 Writing Assertive Messages Actions for Activity 10.3 Writing Assertive
Messages
Post your reply for 2 of the 6 scenarios. Respond to 1 other student's post.
HLTH 3110: Week 12
Step1: Identify your unmet needs (i.e., the situation, the person(s) involved, the history, etc.)
I have a problem. It’s about my sibling’s lack of doing their part of the chores as
requested upon from our parents. Our parents gave us both a set of chores and we have
to fulfil them daily. My needs consists of me being able to do my homework and study
during your time of doing your set chores.
Step 2: Make a date. (Choose a time and place that will make it easiest for both parties to
work constructively on the issue.)
We both can agree upon meeting when we’re both not working, not in school, and don’t
have any studying or homework that needs to be done. I’d ask, “Something’s wrong
and it’s been bothering me, could we have a conversation?”
Step 3: Describe your problem and needs (behavior, interpretation, feeling, consequence,
intention). Avoid proposing specific means or solutions at this point.
I have a problem. It’s about your lack of doing your part of chores that was requested
by our parents after we’ve already discussed how much it bothers me to do both yours
and my part. (behavior) The only reason I have a problem is because I end up doing
your chores and mine and I have a lot of work and studying to do. (consequence) I’m
starting to feel like you don’t even care about my needs (feeling), and I want to know if
there’s a reason you feel like you shouldn’t do your part? Is it because of me?
(intention)
Step 3A: Ask your partner to show that s/he understands you (paraphrase or perceptioncheck).
Now that I’ve told you my problem and my needs, help me to understand your actions,
so that we can figure this out!
Step 3B: Solicit your partner’s point of view/clear message (behavior, interpretation, feeling,
consequence, intention).
My reasoning for not doing my part is not fair to you, however, I have needs as well.
My problem is that, since we have different work schedules, I can’t always fulfil my
daily chores like you can and we’ve talked about that. (behavior) It’s a problem because
my job has been giving me a lot of hours for the past several weeks and it interferes
with my chores and homework and studying as well. (consequence) I’m starting to feel
like I do this intentionally, but I honestly don’t have as much time as you. (feeling) I’d
like to find out why you feel like you’re always playing the victim and thinking of
yourself? (intention)
Step 4: Clarify your partner’s point of view (paraphrase or perception-check as necessary).
I also have a lot of homework and studying to do as well, and I have been working a lot
of hours, so I haven’t been able to fulfill or do my part successfully.
Step 5: Negotiate a solution.
a. Restate the needs of both parties (what both have in common)
We both have homework and studying to do, and we both have jobs, but we both
have chores that we must do.
b. Work together to generate a number of possible solutions that might satisfy these needs.
Don’t criticize any suggestions here!
The best solution is that we came up with is that whenever we have free time, we can
select a certain time for studying and homework and a selected time to do chores, in
between our work and school schedules.
c. Evaluate the solutions you just listed, considering the advantages and problems of each.
If you think of any new solutions, record them above.
-With this solution, we realize that we’ll both have time to do homework and study
in a selected time slot, and we’ll both have time to do our chores in a selected time
slot.
-With this solution, we know that if one of us is working outside of this arranged set
up, we could switch chores for that day and one of us do the other sibling’s chores
during their free time, and the other can do the other sibling’s chores during their
free time.
d. Decide on the best solution, listing it here.
Whenever we have free time, we can select a certain time for studying and
homework and a selected time to do chores, in between our work and school
schedules.
Step 6: Follow up the solution. Set a trial period, and then plan to meet with your partner and
see if your agreement is satisfying both your needs. If not, return to step 3 and use this
procedure to refine your solution.
This actually worked, at first we had some miscommunications and dilemmas, but we
altered it slightly to make it work.
CONCLUSIONS
In what ways is this procedure similar to or different from the way in which you usually deal
with interpersonal conflicts?
It’s similar because I actually try to communicate with the person(s) about my problem
and I try to set up a plan or goal to reach the best solution, but it’s different because
sometimes I am not able to communicate with the person I’m having a conflict with and
I tend to make my own solution if I’m not able to make a date with them.
Was the outcome of your problem-solving session different from what it might have been if
you had communicated in your usual style? How?
The outcome would’ve been different because I wouldn’t be able to actually hear my
sibling’s side of the story and we probably wouldn’t have come to the same conclusion
or solution that would work properly.
In what ways can you use the no-lose methods in your interpersonal conflicts? With whom?
On what issues? What kinds of behavior will be especially important?
Collaborating with my partner and making sure we hear each other out and
understand both perspectives clearly. I’d use the no-lose methods when the issue is too
important to compromise and when it was a long term relationship that is not easily
broken.
What concerns or hesitations do you have about using the win-win approach? Why?
If the other person isn’t willing to collaborate with you or is not in the mood to work
with you to solve a problem. If that person isn’t willing to collaborate then, the
relationship might end up unsuccessfully and the relationship could be ruined.
HLTH 3110: Week 13
1.
Complete the “How Do You Handle Conflict ?” Survey. Post a 1 paragraph reflection about your
experience completing the survey and what you may have learned about yourself . Respond to 1
other student's post.
/content/enforced/832808-CO.280.HLTH3110.XLS.I3.20152/Conflict Document.docx
Click on the above line. Then click on the 'ENABLE EDITING' button and you should be able to
see/complete the survey.
If you have issues, I will email it to you!
I’ve learned that I am more so of “The Fox” (Compromising) when it comes down to
conflicts and what strategies I use more often. “The Fox” usually gives up part of their goals
and pursue others in a conflict to give up part of their goals. They usually seek a solution in
order for the both of them to benefit and tend to find some kind of agreement for a better
relationship. While I’m thinking about that, I now look back to see that I actually do fit this
style of conflict strategy. My least likely strategy to use is “The Shark” (Forcing). They
overpower their opponents and forces them to accept their solutions. They also seem as if
they are nonchalant about their opponent’s argument or if they like them or not. Since I am a
twin, I let my brother do the same survey and we found out that we have two separate
conflict strategies, but what makes it weird is that he’s more of “The Shark” and less of the
“The Fox”, so imagine what an argument between us is like in our household!
HLTH 3110: Week 14
1.
2.
3.
4.
5.
6.
7.
8.
Complete the Teamwork Style Inventory. Answer these questions, and respond to 1 other
student's post.
1.
Analyze how you typically behave in groups (e.g., meetings, work or study groups, classes).
2.
Do you tend to be more assertive, aggressive, passive, or passive-aggressive?
3.
Are you talkative or quiet?
4.
How well do you listen to others?
5.
How tactfully do you express your opinions? If you do not speak up, what holds you back?
6.
Consider the strengths and weaknesses of your style of interacting in groups.
7.
What does your style cost you (e.g., How might it cause you trouble or project a negative
image?)?
8.
How does your style benefit you (e.g., you’re liked and/or don’t get flack from others.)?
1. Analyze how you typically behave in groups (e.g., meetings, work or study groups,
classes). I am usually the leader of groups and the most confident. I usually
communicate with everyone and they respond respectfully which gives me the
leadership role and I also work well in groups and others. I usually get along with
individuals in groups and I make sure that everyone has an opportunity to
communicate or speak if they need to or want to.
2. Do you tend to be more assertive, aggressive, passive, or passive-aggressive? Passive
Aggressive in certain situations, but I’m usually assertive.
3. Are you talkative or quiet? Talkative.
4. How well do you listen to others? Yes, I always listen well to others. I’m a good
listener.
5. How tactfully do you express your opinions? If you do not speak up, what holds you
back? I try to keep my opinions to myself, unless it’s an important issue or if I know
that my opinion may be considered or will surely make a difference.
6. Consider the strengths and weaknesses of your style of interacting in groups. My
strengths would be being assertive, at times which gives me an advantage with
communicating with people. However, my weaknesses would be being passive
aggressive and waiting until the last minute to show my aggressive side, which will
make my peers look and think of me differently.
7. What does your style cost you (e.g., How might it cause you trouble or project a negative
image?)? My style shouldn’t cause a negative image for me, usually people think of
positive things to say about me because the way I treat people. I usually treat people
with what they deserve, which is with respect and like human beings.
8. How does your style benefit you (e.g., you’re liked and/or don’t get flack from others.)? I
come off as approachable and that makes people respect me even when I respect
others and their privacy and rights, people still gravitate towards me because of the
way I carry myself or my style.
HLTH 3110: Week 16
Choose 5 questions asked in interviews from the the link in week 16 folder (How to Answer 23 of the Most
Common Interview Questions , and answer/write your responses. Respond to 1 other student's post.
http://www.wisebread.com/how-to-answer-23-of-the-most-common-interview-questions
1. So tell me about yourself. I am Tyler L Jones. I am currently attending Clayton State
University and majoring in Healthcare Management. I have a 4 years of experience
in customer service and 6 months of experience in a medical facility. I am a natural
born leader, communicator and tend to be one of the hardest workers anyone has
ever met.
2. How are you when working under pressure? I work well under pressure. I tend to
make sure that none of my peers, co-workers, or customers see when I am stressed
and with that being said I never wear my emotions on my face, I leave my stress,
worry and pressure at the door before I come into work.
3. What’s your greatest strength? My greatest strength would be my excellent
communication skills. I believe that I am able to communicate with anyone while
allowing them to trust me and feel open towards me. Since I am a natural born
leader, my communication skills will allow me to help guide my peers into
communicating with confidence and lead them successfully in any work capacity.
4. What’s your greatest weakness? My greatest weakness would me being a perfectionist
at my work. I tend to try to make sure that my work is as organized as possible and
with that being said, sometimes it takes too much time for me to complete it in its
entirety.
5. Finally, do you have any questions for me? I do, how many times have you had to fill
this position? When can I expect your decision? What is your starting rate of pay?
Is there any room for promotion in this company?