Human Resource Development MCQs with Answers 1. In the present business environment, HR plays a _______ role in realizing the business goals a. Strategic b. Technical c. Vital d. Very important Ans. a 2. True/False:- The major challenge for the HR contribution towards the overall organization performance a. False b. True c. Can’t say d. Incomplete Ans. B 3. Balance scorecard was designed by a. Robert Kaplan b. David Norton c. Both a & b d. All Ans. c 4. Human Resource can be turned as a. Non-renewable resource b. Natural resource c. Infinite renewable resource d. All of the above Ans. C 5. An organization can develop only when it’s ______ are developed a. All resource b. Human resources c. Financial resources d. Both a & b Ans. B 6. The _______ of any organization are the backbone, who plays a stupendous role. a. Employer b. Worker c. Employees d. Labor Ans. c 7. True/False:Human resource development is an integral part of human resource management, which is wider in its approach and does not relate only in providing formal qualification a. False b. True c. Incomplete d. Non of the above Ans. b 1 8. _______ have made clear that HRD is innate for the very existence of the organization a. Increase in the very existence of the organization b. Liberalization c. Developmental & productive activities d. None of the above Ans. A 9. ______ is a factor, which is forcing the business organizations to reconsider their laisser-faire attitudes to training. a. National competition b. International competition c. Global competition d. All of the above Ans. C 10. It is a method of intervening is an systems a. Process consultation b. Survey feedback c. Managerial grid d. Goal setting Ans. A 11. In this method data related to the attitude of employees about wage level, structure, hours of work and working conditions are collected a. Process consultation b. Survey feedback c. Goal setting d. Managerial grid Ans. B 12. ______ is an extremely popular OD intervention a. MBO b. MBR c. PPS d. None of the above Ans. A 13. ______ improve the performance and result in self-change of an individuals a. OD practices b. Team development c. OD exercises d. Sensitivity training Ans. C 14. _____ helps to improve the communication skills of the employees and develops them a good listeners a. Team development b. Sensitivity training c. OD exercises d. All of the above Ans. B 2 15. Performance management focuses on ______ performance planning and improvement rather than retrospective performance appraisal a. Future b. Fast c. Present d. None of the above Ans. A 16. Performance standards are used when not possible to set ______ a. Intended results b. Time based targets c. Observable results d. All of the above Ans. B 17. “Recourse the actions” provides a. Coaching b. Training c. Guidance d. All of the above Ans. D 18. Assessing results against standard a. Measurement b. Feedback c. Exchange d. Positive re-enforcement Ans. A 19. Founding father of TQM was a. Blake and Mouton b. W.E Deming c. Dale S. beach d. All of the above Ans. B 20. Base pay can be expressed on a. Annual basic b. Weekly basis c. Hourly rate d. All of the above Ans. D 21. The pay roll costs can compromise ______ or more of the total costs incurred by an organization a. 60% b. 70% c. 55% d. 48% Ans. B 3 22. The ______ system is the most basic individual incentive system. a. Unit based b. Piece-rate c. Hourly d. None of the above Ans. B 23. Industrial relations are plant community life” –said by a. Rober Over b. Dalye Yadav c. Peter Ducker d. Federick Taylor Ans. C 24. Through good _______, we can encourage collective bargaining a. IR b. Rewards system c. Incentives d. HR programs Ans. A 25. The ______ acts as a mediator and custodian a. Government b. Organization c. CEO d. Employer Ans. A 26. The difference between the demands of the employes and employee results in a. Misunderstanding b. Conflict c. Miss behavior d. Low morale Ans. B 27. ______ consider the mass rather than individual a. IR b. HRM c. HRD d. HRP Ans. A 28. IR seeks to reconcile. Conflict, _____ to match goals a. HRP b. HRD c. HRM Ans. C d. IR 29. ______ the apparent incompatibility between IR and HRM is a major challenge faced by IR a. Reconciling b. Harmonizing c. Both a & b d. All of the above Ans. C 4 30. Collective bargaining is a form of _______ a. Participation b. Agreement c. Contract d. Negotiation Ans. A 31. Collective bargaining may take place at the a. National level b. Industry level c. Enterprise level d. All of the above Ans. D 32. _______ mechanism is an aspect of two way communication a. Joint consultation b. Collective bargaining c. Both a & b d. All of the above Ans. A 33. _______ attached to concessions in the negotiation should be indicated as early as possible a. Counter proposals b. Conditions c. Both a & b d. None of the above 34. _______ is a tool for evaluating the personal activities of the organization a. HR audit b. HR activities c. HR function d. HR climate Ans. A 35. HR activities include a. Recruitment b. Selection c. Manpower planning d. All of the above Ans. D 36. The _______ determine the success of corporate strategy a. HRM climate b. HR professional c. HR audit d. HR planning Ans. B 37. It is a method by which organization collects, analyses and reports information about people and jobs. a. HRIS b. HRM c. HRD d. HRP Ans. A 5 38. It relies on consensus and cooperation rather than control or coercion. a. HRM b. HRD c. Performance management d. Only b Ans. A 39. “Pay philosophy” examine developments in a. Strategies b. Rewards c. Incentives d. All of the above Ans. B 40. Base pay is a. Basic pay b. Fixed salary c. Wage d. All of the above Ans. D 41.Performance management is a means of getting better results from the _____, ____ and individuals. a. Organization, teams b. Industry, work force c. Company, employees d. Superior, subordinates Ans. A 42. During performance management ______ and _____ should be integrated a. Learning & revision b. Learning & work c. Theoretical & practical d. None of the above Ans. B 43. Levels pay be agreed through ______ or by ______ a. Negotiation, collective bargaining b. Negotiations, individual agreements c. Contract, agreement d. Contract, negotiation Ans. B 44. Total remuneration comprises ______ and _____ a. Financial rewards, employee benefits b. Financial & non-financial rewards c. Basic salary, incentives d. All of the above Ans. A 6 45. IR’s main function is to develop a support between the _____ & _____ a. Employer, employee b. Top level management, lower level management c. Management employee d. All of the above Ans. C 46. Scope of IR includes collective relations between ______ and ______ a. Union, management b. Management, employees c. Superior, subordinates d. Employer, employee Ans. A 47. High investment in ______ & ______ enables the absorption of higher wages a. Education skills b. Knowledge, skills c. IT, technical programs d. Both a & b Ans. A 48. IR deals with large components of _____, whereas HR deals with _____ a. Rules, policies b. Regulations, practices c. Rules & regulations, policies & practices d. Both a & b Ans. C 49. Major potential point of conflict between employers and unions is _____ & _____ a. Loyalty & commitment b. Decisions & orders c. Compensation & supervision d. None of the above Ans. A 50. _____ seeks to reconcile conflicts, _____ to match goals a. HRP, HRM b. IR, HRM c. HRD, IR d. HRP, IR Ans. B ------------------- THE END --------------------- 7