INTRODUCTION
Hello, can I speak to ________, Hi, my name is Jim and I’m calling from the LAUSD community
engagement team. I am calling regarding a covid test you took on ______. You should have
received an email from LAUSD containing information about the test. Have you had a chance to
look at it?
Ok,
Before I continue I will ask you a few questions to verify your identity. I want to assure you any
information you give me will remain confidential and will only be shared with the Department of
Public Health for the sole purpose of preventing the spread of COVID-19. This will take
approximately 15-20 minutes, is this a good time?
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Name
Employee/Student ID Number
DOB
Language
Gender
Address
○ County
Phone number
Email
Parent info (if student is index)
● Name
● Address
● Phone Number
And finally, are you homeless or at risk of becoming displaced?
Thanks for verifying all that information.
SYMPTOMS
How are you feeling?
Symptoms
● Cough
● Fatigue
● Fever over 100 degrees
○ What was the temperature?
● Muscle or body aches
● Congestion/Runny nose
● Headache
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Shortness of breath
Sore throat
Diarrhea
Nausea or vomiting
Loss of taste or smell
When did you begin experiencing symptoms?
Have you been hospitalized?
Have you been vaccinated?
● When?
● Where?
● Which vaccine?
● How many doses?
Comorbidities/Health Conditions:
● Diabetes
● High blood pressure
● Heart disease
● Lung disease
● Kidney disease
● Auto-immune disorder
● Cancer
● Blood disease
● Obesity
● Smoker
● Older than 65yrs
Thank you for that information
ISOLATION
Based on the information you provided you will have to isolate until ____.
(10 days from onset of symptoms or 10 days after positive test taken)
Let me explain what this means.
During your isolation period you should stay home and separate yourself from others.
Do you have any household members?
● You will need to separate yourself from your other household members by staying in a
specific room during the isolation period. If possible you should also use a separate
restroom.
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Since you do not have a separate restroom, make sure all surfaces are cleaned
with disposable cloths using bleach or household disinfectants. Make sure to
wear gloves when cleaning if possible.
Do not share personal household items such as: cups, towels and utensils.
Keep away from pets.
You should always wear a mask when you are around other people.
Do not invite anyone to your home during this period.
Stay home except to get medical care
○ If you do need medical care, be sure to contact your medical provider to inform
them of your COVID status so they can provide you with any instructions before
your appointment.
If you experience any of the following symptoms:
○ Trouble breathing
○ Persistent chest pain or pressure
○ New confusion
○ Inability to stay awake
○ Bluish lips or face
These require immediate emergency care. Please call 911 and let them know of your
COVID status:
Any questions? Reasons for isolation…. Infectious period
Like I mentioned before, your anticipated isolation end date will be____.
Typically isolation ends 10 days after the onset of symptoms or 10 days after your positive test
was taken, but before you can end isolation you must meet certain criteria.
1. 24 hours have passed since you last had a fever over 100 degrees without the use of
fever reducing medication.
2. All other symptoms have improved.
Are you going to have any issues isolating?
Any questions?
You will be receiving a daily email to report symptoms, please take the time to respond to this
email.
LAUSD INFORMATION
How are you affiliated to LAUSD?
● Employee/Student/Volunteer/Parent
○ Sport/Recreation Group (if student)
● Supervisor name and phone number
Since ______ have you been to any LAUSD site? (2 days before symptoms or test date)
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Where?
What dates?
Specific rooms/facilities
PPE
Have you been to any LAUSD sites in the last 7 days? (If LAUSD affiliated)
● What locations? Specifics
Have you been to any LAUSD sites in the last 14 days? (If LAUSD affiliated)
● What location?
CLOSE CONTACTS
Now we are going to talk about Close Contacts.
A close contact is someone who had contact with you during your infectious period. This will
include anyone who:
● Lives with you
● Was face to face and within 6ft of you for 15mins or more. The 15mins can accumulate
throughout the day such as 5mins and 10 mins in the afternoon.
● Anyone you’ve had direct physical contact with such as kissing.
● Anyone who has came in contact with your secretions such as used tissues
Your infectious period starts 2 days before your first signs and symptoms.
Since ____ (2 days before symptoms or test date) , have you come in close contact with
anyone.
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Full Name
DOB
Phone Number
Gender (if household member)
LAUSD affiliated
LAUSD location
Have you been tested
○ Results?
Signs and Symptoms
Comorbidities/Health Conditions (If household members)
Vaccine
○ Where?
○ When?
○ Which vaccine?
○ How many doses?
QUARANTINE INSTRUCTIONS
Non-household members
● We will inform your close contacts about their exposure to Covid-19
● We will not disclose any of your information when informing the contacts
Household members
● Will you completely be able to isolate completely from the household member until the
end of your isolation period, this will determine the quarantine time.
● Quarantine means that they should try not to have contact with other people, stay home
except if they need to see a doctor.
● Wear a mask when they are around others.
● Do not share personal household items such as: cups, towels and utensils.
● They should wait 5 days from last exposure before getting tested, unless they become
symptomatic, then they should get tested for Covid-19 immediately. (Incubation period
can take from 2-14 days with an average of 5 days)
● Call us if they get positive test or symptoms arise
● Quarantine will begin on the last date to exposure.
Based on the information i’ve gathered, your household member’s quarantine period will end on
____.
Any questions? Reason for isolation time… 14 days from last exposure which can be at the end
of Case isolation date.
Just to recap:
● Your isolation end date is____.
● You will receive an daily email so you can report symptoms and progress
● We will call you back for an exit interview at the end of your isolation to check how you’re
doing. If you meet the criteria that we spoke of earlier. No fever greater than 100 degrees
for 24hrs without medication and all other symptoms have improved. You will be cleared
and can end isolation.
○ If you do not hear from us call us at (213) 725-5637
● Do not test for Covid-19 for the next 90 days as you might get a false positive result.
Being infectious during this period is highly unlikely.
● The department of public health will contact you and issue an official isolation order and
follow up with contacts.
I am going to give you a few phone numbers:
● DPH: 211
● Resource Hotline: (213) 241-3840
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LAUSD Employees: (213) 241-2700
LAUSD Families: (213) 443-1300
Amazon CE: (213) 725-5637