International Journal of Trend in Scientific Research and Development (IJTSRD)
Volume 5 Issue 3, March-April 2021 Available Online: www.ijtsrd.com e-ISSN: 2456 – 6470
An Empirical Study on Quality Management
Practices Related to Hatsun Products
Saravanan. S1, Menaka. G2
1Assistant
Professor, 2Scholar,
1,2Department of Management Studies, Anna University (BIT Campus), Tiruchirappalli, Tamil Nadu, India
ABSTRACT
The objective of this paper is to review the client perception on Total Quality
Management (TQM) and structure performance. Total Quality Management
(TQM) plays a vital role within the Hatsun Agro product trade in rising the
productivity and quality of milk product. This paper seeks to conduct a study to
judge the variables of Total Quality Management within the Hatsun Agro
product sector. an intensive literature survey indicates that there are a unit
some vital TQM variables like Quality Culture, worker Focus, and Operations
Focus as well as Continuous Improvement, client Focus and Competitive
Management ways. The study has provided Associate in nursing integrated
framework on the variables that are vital to think about for rising quality
management within the Hatsun Agro product ltd.
How to cite this paper: Saravanan. S |
Menaka. G "An Empirical Study on Quality
Management Practices Related to Hatsun
Products" Published
in
International
Journal of Trend in
Scientific Research
and
Development
(ijtsrd), ISSN: 24566470, Volume-5 |
IJTSRD39921
Issue-3, April 2021,
pp.632-634,
URL:
www.ijtsrd.com/papers/ijtsrd39921.pdf
KEYWORDS: Total Quality Management, Total Quality Management practices,
Organizational Performance
Copyright © 2021 by author(s) and
International Journal of Trend in Scientific
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INTRODUCTION
Quality management practices are completely represented
and similarities between practices are discerned. During a
massive set of articles, we tend to initial outlined an
inventory of all the practices instructed. Then we tend to
took every apply, one at a time, analyzing it and asking
ourselves if it absolutely was completely different or such as
the antecedently analyzed practices. The 10 following
practices resulted during this process: high management
commitment and support, quality organization, worker
coaching, worker participation, quality management of
suppliers, client focus, continuous support, quality system
improvement, info and analysis, and also the use of applied
math quality techniques. The farm trade nowadays is moving
towards delivery innovation in farm product with a selected
specialize in added product, which provides the corporate
huge scope to venture into added product like custards,
desserts, puddings, sauces, mousse stirred food and nectars.
Increasing demand for branded and preplaced farm product
is additionally increasing, significantly in urban centers,
because the population with higher income and larger health
awareness will definitely select quality farm product which
will have a positive impact on the line of products of the
corporate.
REVIEW OF LITERATURE
1. "A Literature Review on Quality Management
Practices”, International Journal of Science &
Engineering Development Research (www.ijrti.org), and
@ IJTSRD
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Unique Paper ID – IJTSRD39921
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ISSN: 2455-2631, Vol.6, Issue 3, page no.145 - 149,
March-2021.
2.
M.N.Qureshi, Faisal Talib, and Zillur Rahman For milk
products, a Pareto study of total quality control
variables that are crucial to performance. Volume 4 of
the International Journal of Quality Research was
published in 2016.
3.
TQM Implementation and its Effect on Organizational
Efficiency in Developing Countries: A Case Study in
Libya, FuziAbusa, PhD Dissertation. The University of
Wollongong wrote this article in 2017.
4.
Critical Success Factors of Complete Quality Control in
Milk Products, Neha Kalra Annoppant, Vol. 2, no. 8,
2017, International Journal of Economy, Management,
and Social Sciences.
5.
Dara Schniederjans and Marc Schniederjans , Fresh
Perspectives on a Systemic Contingency Process. Quality
Control and Creativity. Vol. 1, no. 2, International Journal
of Quality Innovation, 2017.
6.
Amul, An Experiment in Rural Economic Development;
2015 edition, Singh S.P. Kelley L. Paul.
7.
Raj Kumar and Mamta Patel., A Literature Review on
TQM Implementation in Milk Products Using the PDCA
Method. No. 2, issue 6, 2018. International Journal of
Research in Technical Studies.
Volume – 5 | Issue – 3
|
March-April 2021
Page 632
International Journal of Trend in Scientific Research and Development (IJTSRD) @ www.ijtsrd.com eISSN: 2456-6470
8.
Complete Quality Control in Jordan's Top Rank of Milk
Products Mujbil Al-Marsumi Jordan Journal of
Mechanical and Industrial Engineering, Volume 3,
Number 1, January 2019.
14. Zairi (1998) provided a comprehensive tool for
organizations to undergo a two-stage external and
internal benchmarking exercise, and stressed the role of
leadership for implementing continuous improvement.
9.
Amul and Anand Pattern of Milk Cooperatives, Taimni
K.K (2019).
15. Total Quality Management: Key Principles and Case
Studies, D.R. Kiran (2016).
10. Ahire (2019) Big vs. Small Business Quality Control The
Journal of Small Business Management is a publication
devoted to the management of small businesses.
11. J.H., Kirk, (May-June 2020). TQM is being used by dairies
to enhance milk consistency and food safety. Vol. 53, No.
3 (California Agriculture).
12. Satbir Singh, Euan Fleming and Tim Coelli (2002)
analyze the impact of the liberalization policy on
cooperative dairy plants in India in their paper
"Efficiency and Productivity Analysis of TQM in
Cooperative Dairy Plants in Haryana and Punjab States
of India."
OBJECTIVES
1. To study the socio economic profile of the employees.
2.
To study the perception on Quality related milk
products.
3.
To study the relationship between perception and socio
economic profile.
METHODOLOGY
Primary and secondary methods were used for data
collection for the purpose of this analysis. From a formal
questionnaire and personal interview, the primary data was
obtained. Business blogs, newspapers, textbooks and other
publications were obtained with the secondary data.
13. Quality without Tears, by Philip Bayard Crosby, was
published in 1984, Quality control methods and
management theory.
FRAMEWORK
Socioeconomic profile
Relationship
Occupation
Income
Education
Leadership
Expectation
Life skills
Sustaining
Employee involvement
Customer focus
Strategic planning
Customer Perception
Quality
Quality Management Practices
Process management
Supplier relations
Information analysis
Product Quality
DISCUSSION AND CONCLUSION
This paper is submitted by key focus of this study was the
introduction of the TQM for Hatsun merchandise, that plays
a crucial role within the economic and social development
method. However, this sector has to follow the instance of
productive organizations worldwide and improve its
structure Performance so as to contend with success in a
very world market. Implementation of TQM Hatsun Agro
product ltd has been shown to be necessary for its survival
and development. Hatsun products should thus take action
on numerous parts associated with worker focus, like
coaching and development, worker participation and reward
management, so as to enhance worker morale and to create
them a lot of committed to their work.
Reference
[1] Crosby, P. B., Quality without Tears, McGraw Hill, New
York, 1984.
[2]
Crosby, P. B., completeness: Quality for 21 century,
Dutton Publisher, New York, 1992.
[3]
Dara Schniederjans and Marc Schniederjans. Quality
Management and Innovation: New Insights on a
@ IJTSRD
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Unique Paper ID – IJTSRD39921
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Service Quality
Structural Contingency Framework. International
Journal of Quality Innovation, vol. 1, no. 2, 2015.
[4]
Easton, G. S. and Jarrel, SL., The effect of total quality
management on corporate performance: an empirical
investigation, Journal of Business, Vol. 71, 1988
[5]
Faisal Talib, ZillurRahman and M. N. Qureshi. Pareto
Analysis of Total Quality Management Factors Critical
to Success for Service Industries. International
Journal of Quality Research, vol. 4, 2010.
[6]
FuziAbusa. TQM Implementation and its Impact on
Organizational Performance in Developing Countries:
A Case Study in Libya. PhD Thesis. University of
Wollongong, 2011.
[7]
Singh S. P., Kelley L. Paul; Amul: An Experiment in
Rural Economic Development; 2015 edition.
[8]
NehaKalraAnnoppant. Critical Success Factors of
Total Quality Management in the milk products.
International Journal of Economy, Management and
Social Sciences. Vol. 2, no. 8, 2017.
Volume – 5 | Issue – 3
|
March-April 2021
Page 633
International Journal of Trend in Scientific Research and Development (IJTSRD) @ www.ijtsrd.com eISSN: 2456-6470
[9]
Mamta Patel and Raj Kumar. TQM Implementation
through PDCA Approach in Milk Products - A
Literature Survey. International Journal of Research
in Technological Studies. Vol. 2, issue. 6, 2018.
[10]
DaraSchniederjans and Marc Schniederjans. Quality
Management and Innovation: New Insights on a
Structural Contingency Framework. International
Journal of Quality Innovation, vol. 1, no. 2, 2017.
[11]
Ahire (2019) Quality Management in Large vs. Small
Firms. Journal of small business management. Hire et.
al. (2019).
@ IJTSRD
|
Unique Paper ID – IJTSRD39921
|
[12]
J. H. Kirk, (May-June 2020). Dairies adopt TQM to
improve milk quality and food safety. California
agriculture, Vol. 53, No. 3. J. H Kirk et. al. (2020).
[13]
"A Literature Review on Quality Management
Practices”, International Journal of Science &
Engineering Development Research (www. ijrti. org),
and ISSN: 2455-2631, Vol. 6, Issue 3, page no. 145 149, March-2021.
Volume – 5 | Issue – 3
|
March-April 2021
Page 634