THE STORY BEHIND STORYTELLING AND HOW IT CAN INFORM OUR COMMUNICATIONS Internal Presentation | January 2013 ALMOST ANYTHING CAN BE A STORY BUT NOT EVERYTHING IS A GOOD STORY Badlands (1973) A GOOD STORY HAS ONE OF TWO THINGS 1 IT EITHER PAINTS THE PICTURE IN A COMPELLING WAY Tree of Life (2011) 2 OR IT DRAGS YOU INTO A COMPELLING NARRATIVE Argo (2012) A REALLY GREAT STORY DOES BOTH The Deer Hunter (1978) THERE’S A SCIENCE TO IT. There’s a scientific reason why these two elements make for good storytelling… PowerPoint presentations with bullet points only activate the language-processing parts of our brain. Bullet points only activate two little bullet points in your brain. That’s it. BROCA’S AREA WERNICKE’S AREA But when we are told a good story… When we are told a good story, our whole brain lights up. It’s our imagination at work. #Eureka! “ THE READING PROCESS IS AN INTERACTION BETWEEN THE TEXT AND THE READER’S IMAGINATION.” Wolfgang Iser was one of the first reader-response theorists, and he argued that our imaginations work on two levels: 1. On the level of the sentence: we imagine the events that are taking place currently in the text (e.g. on page 20) 2. On the level of the narrative: we imagine how the story will proceed and anticipate how it will end (e.g. what will happen next and who might die, etc.) Turns out he was right. OUR BRAINS CAN RELIVE THE STORIES WE HEAR… In terms of brain activity there is very little difference between experiencing something in real life, reading about it in a book, and hearing about it in a story. So… When we hear “that blueberry pie was delicious” in the context of a story, our sensory cortex lights up. When we read “John caught the baseball” in the context of a story, our motor cortex lights up. Stories are able to activate our imagination on the level of the sentence. This is why painting a good picture is important. AND THEY RESPOND TO LARGER NARRATIVES AS WELL… But stories also activate our imaginations on the level of the narrative. In his book How the Mind Works, Steven Pinker talks about how our brain is fascinated with the direction that stories follow. When reading or listening to a story, we are constantly imagining what characters will do next, who will die, who will befriend whom. This is the power of narrative. Steven Pinker, How the Mind Works (1997) WE ARE HARDWIRED TO RECOGNIZE NARRATIVES Why do we like stories so much? Some anthropologists believe that we are actually hardwired to like stories. For thousands of years, stories were the key to survival. They were a mode of communicating vital information in a compressed form (e.g. information about predators, prey, enemies, etc.) Better storytellers and listeners stood a better chance of surviving in this famously brutish and nasty world. Narratives helped people tell and remember stories. Our brains are good at recognizing patterns, and narratives are basically story patterns. MORE ENGAGING STORYTELLING MAKES CONTENT… BETTER FOR SHARING WITH PEOPLE To recap: good storytelling makes information much better for sharing and remembering. And it functions on the level of the sentence and narrative. MORE MEMORABLE WE ALWAYS TALK ABOUT WHAT MAKES GOOD TELLING We almost never talk about what makes a good narrative, or even what a narrative is in the first place. WHAT MAKES A GOOD NARRATIVE? WHAT IS A NARRATIVE? First off, what is a narrative? Before we can construct a good narrative, we need to know what narratives are. Countless genres Let’s start with what a narrative is not. A narrative is not the genre to which it belongs. There are countless genres. (Upstairs downstairs, fantasy, film noir, Robinsonade, coming of age, dystopian cyberpunk, spaghetti western.) They can refer to anything from the story’s setting to its period to its tone to its obscure literary technique. One story can be associated with multiple genres. Genre doesn’t dig deep enough. It doesn’t tell you how the narrative is constructed; it tells you how it is dressed. For example, a film noir and spaghetti western can have the same narratives and characters. They can be constructed in exactly the same way. They can be built with the same building blocks, but still be dressed differently. This doesn’t make them fundamentally different stories. A NARRATIVE IS A SHAPE Let me explain… VIRTUALLY EVERY NARRATIVE HAS ONE THING IN COMMON: A protagonist who is trying to achieve a goal What does almost every story have in common? A protagonist. And what is that protagonist doing? Trying to achieve something. MUST. KILL. VOLDEMORT. This achievement can be self-improvement… the betterment of society… the betterment of a relationship… getting a haircut… what’s important is that the achievement of this goal leaves the character, or the world of the story, somehow better off. JENNAY! DON’T DIE! B A B THE PLOT TRACES THE PROTAGONIST’S PROGRESS TOWARD THAT GOAL. A B A And the journey can have different shapes B How the character gets from point A to point B, though, can vary. It’s never a perfectly straight, linear path. Things can go badly at first, then very well. Or they can go badly for almost the whole story. If we trace these paths in our heads, we start to recognize certain narrative arcs again and again. A THE FOUR ARCHETYPAL NARRATIVE ARCS… Over the years we’ve gravitated towards four archetypal narrative arcs. “Hero’s Journey” “Growing Up” coming of age, bildungsroman SUCCESS SUCCESS epic, adventure, fantasy “Hell and Back” “When it rains, it pours” comedy, tragedy, horror SUCCESS SUCCESS confessional, memoir HAVE BEEN AROUND FOR A WHILE… These narratives have been around for a long time. EPIC OF GILGAMESH 15TH CENTURY BC GOETHE’S WILHELM MEISTER’S APPRENTICESHIP 1795 AD ST. AUGUSTINE’S CONFESSIONS SOPHOCLES’ ANTIGONE 397 AD 441 BC …AND AREN’T GOING ANYWHERE And we still see them today. FINDING NEMO JUNO THE SANDLOT BRIDESMAIDS A BRIEF HISTORY OF NARRATIVES HERO’S JOURNEY ANCIENT SUMERIAN: 15thc BC Epic of Gilgamesh ANCIENT GREEK (EPIC): 8th-6thc BC Homer, Hesiod, Sappho TRAGEDY + COMEDY ANCIENT GREEK (TRAGEDY + COMEDY): 5th-4th c BC Aeschylus, Sophocles, Euripides, Aristophones HELL AND BACK MEDIEVAL LITERATURE: 500-1000 AD Epic poem, Boccaccio, Chaucer, Dante, Beowulf, Sir Gawain and the Green Knight NEW CHRISTIAN TEXTS: 1st-4thc AD New Testament, St. Augustine’s Confessions, religious autobiographies DEFOE’S ROBINSON CRUSOE (1719) EARLY RELIGIOUS: 6th-1st c BC Confucius, Taoist, Sun Tzu, the Torah GROWING UP ELIZABETHAN/JACOBEAN ERA: 15581625 AD Jonson, Shakespeare, Marlowe, Cervantes ENLIGHTENMENT: 1700-1800 AD Voltaire, Rousseau, Goethe, Pope, Swift, de Sade, Cooper, ROMANTIC ERA: 1800-1837 AD Thackeray, Bronte sisters, Dumas, Flaubert, Byron, Hawthorne, Austen, Scott POSTMODERN ERA: 1940Sartre, Camus, Beckett, Orwell, Mailer, Miller, Pinter, Bellow, Achebe, O’Neill, Updike, Barthelme, Pynchon MODERNIST ERA: 1901-1940 AD Kipling, Fitzgerald, Conrad, Joyce, Hemingway, Forster, Lawrence, T.S. Eliot, Faulkner, Huxley, Woolf VICTORIAN ERA: 1837-1901 AD Dickens, Bronte sisters, Thoreau, Hugo, Melville, Eliot, Carroll, Hardy, Wilde, James These narrative arcs developed in different eras, for different reasons. TODAY Franzen, Coetze, Allende, McEwan, Mitchell, Morrison, Roth, Murakami, Zadie Smith, Banville, Carey -THE HERO’S JOURNEY developed during the earliest years of conquest and exploration. -TRAGEDY and COMEDY became popular in Ancient Greece, during an age of many gruesome, imperialistic wars. -HELL AND BACK developed shortly after the advent of Christianity and the confessional autobiography. -GROWING UP became popular because of our Enlightenment obsession with education and self-improvement. HERO’S JOURNEY Narrative archetype that can be traced back to the very first recorded stories: Gilgamesh, The Odyssey, Beowulf. These stories feature a protagonist who faces a virtually insurmountable goal and must overcome several obstacles on the way to achieving that goal. Genres that typically have this narrative structure are: the epic, the mystery, adventure, fantasy and sometimes the action movie. Finding Nemo Protagonist: Nemo Goal: finding his father Challenge: jellyfish, dentist’s office, fishing net The Lord of the Rings Protagonist: Frodo Goal: protecting the ring/ vanquishing Sauron Challenge: Nazgul, Watcher in the Water, orcs, etc. Kill Bill Protagonist: The Bride Goal: killing Bill Challenge: Bill’s death squad HELL AND BACK Narrative archetype that has its roots in early confessional and autobiographical literature. It follows a character along a two-step journey: first away from success, then back toward success. (In early religious texts, this was seen as a wandering away from God and pilgrimage back to God.) It is frequently used to tell stories of survival and self-discovery. Genres associated with this type of narrative are: autobiography, memoir, war story and travelogue. Juno Protagonist: Juno MacGuff Goal: self-discovery Challenge: her pregnancy/society 127 Hours Protagonist: Aron Ralston Goal: survival Challenge: the boulder on his arm Saving Private Ryan Protagonist: Captain John Miller Goal: saving Private Ryan Challenge: WWII GROWING UP The coming-of-age story is an enduring narrative that speaks to our potential for growth and improvement. It usually follows a younger person as he or she matures in some way. This maturity can be educational, emotional, financial or even artistic. Because the maturation and self-discovery processes are internal (inside the protagonist’s head), she is not always aware of her progress. Genres associated with this type of narrative are: bildungsroman, early American rags-to-riches, western and even the modern high-school drama. The Sandlot Protagonist: Scotty Smalls Goal: gaining acceptance among friends Challenge: new kid in town Almost Famous Protagonist: William Miller Goal: becoming a respected music writer Challenge: only teenager in the group My Girl Protagonist: Vada Sultenfuss Goal: coming to terms w/ her mother’s death Challenge: her father, adolescence, TJ’s death WHEN IT RAINS IT POURS Narrative archetype on which many comedies and tragedies are based. At the beginning of the story, our protagonist is going about life as usual. If anything, life is good (he finds a stash of money, she finds out she’s the maid of honor). As the story progresses, however, the protagonist faces a series of challenges, one harder than the other, almost to the point where she loses hope and gives up. In the case of tragedy, things often end badly (with everyone dying). In the case of comedy, there is usually a happy ending that restores normalcy in the world. Genres associated with this type of narrative are: comedy, tragedy, horror and thriller (in all their various forms). Bridesmaids Protagonist: Annie Walker Goal: doing something successfully Challenge: Helen, Todd, financial constraints Halloween Protagonist: Laurie Strode Goal: surviving the night Challenge: Michael Myers No Country for Old Men Protagonist: Llewelyn Moss Goal: running off with the money he found Challenge: Anton Chiqurh and gangsters MANY KINDS OF PLOTS CAN BE CONSTRUCTED FROM THESE ARCHETYPES HERO’S JOURNEY HELL AND BACK GROWING UP WHEN IT RAINS, IT POURS Homeward Bound Revenge Plot Stranded on a Beach Escape Vigilante Justice Comeback Kid The Outsider End of the World Unlikely Hero Second Chance Find Yourself Survive the Night Classic Underdog Unjust Accusation On the Road Big Brother Reclaiming the Throne Courtroom Drama Whodunit? Disaster Many kinds of plots can be built on these narrative models. (Plots are the series of events that make a story. You can have different plots that still follow the same narrative arc.) A CLOSER LOOK AT PLOT HERO’S JOURNEY HELL AND BACK GROWING UP WHEN IT RAINS, IT POURS Homeward Bound Revenge Plot Stranded on a Beach Escape Vigilante Justice Comeback Kid The Outsider End of the World Unlikely Hero Second Chance Find Yourself Survive the Night Classic Underdog Unjust Accusation On the Road Big Brother Reclaiming the Throne Courtroom Drama Whodunit? Disaster You’re far away from home, and there are many obstacles (known and unknown) in your way. To get home, you must keep the faith and keep fighting. Homeward Bound (1993) Someone has wronged you, hurt you, made your life miserable. Sure, you’re down… but you’re not out. The story isn’t over until you get your retribution. Gladiator (2000) You’re shipwrecked, deserted, all alone in a faraway place. To survive and return home, you must build a temporary shelter and learn basic life skills. Cast Away (2000) Maybe you’ve done something wrong, or maybe you haven’t… what matters is that 500 government droids are chasing you and you must get away. Minority Report (2002) A CLOSER LOOK AT PLOT HERO’S JOURNEY HELL AND BACK GROWING UP WHEN IT RAINS, IT POURS Homeward Bound Revenge Plot Stranded on a Beach Escape Vigilante Justice Comeback Kid The Outsider End of the World Unlikely Hero Second Chance Find Yourself Survive the Night Classic Underdog Unjust Accusation On the Road Big Brother Reclaiming the Throne Courtroom Drama Whodunit? Disaster There are bad guys on the loose, and you (yes, you!) need to step up and restore peace in the world. To get to the boss, you must go through a number of smaller foes. Batman (2001) You’re down but you’re not out. You’ve suffered a harsh loss, but there’s still a glimmer of hope. You must believe in the dream and fight hard to get back in shape. Rocky II (1979) You’re not one of the cool kids. People are skeptical and resentful of you. To establish yourself in this world, you must assert yourself and show your worth. Never Been Kissed (1999) A huge tidal wave is coming. Martians are circling the White House. You need to survive this event and help those around you survive. Independence Day (1996) A CLOSER LOOK AT PLOT HERO’S JOURNEY HELL AND BACK GROWING UP WHEN IT RAINS, IT POURS Homeward Bound Revenge Plot Stranded on a Beach Escape Vigilante Justice Comeback Kid The Outsider End of the World Unlikely Hero Second Chance Find Yourself Survive the Night Classic Underdog Unjust Accusation On the Road Big Brother Reclaiming the Throne Courtroom Drama Whodunit? Disaster You’re not a typical hero type (strong, confident, determined), but you’ve been thrust into the role. Now only you can save the world and set things right. The Lord of the Rings (2001) You’ve messed up, and you’re miserable. But you’re determined to set things right. To make amends, you must re-earn the trust of those closest to you and show them what you’re worth. High Fidelity (2000) You’ve lost your way and you don’t even know it. You’re conceited, pretentious, or maybe you mistreat the people around you. To become a better person, you first need to find yourself and acknowledge flaws. Groundhog Day (1993) A killer is on the loose, hiding in the shadows. People are dropping left and right. Your goal is to look out for yourself. Avoid the killer and come out on the other side. Friday the 13th (1980) A CLOSER LOOK AT PLOT HERO’S JOURNEY HELL AND BACK GROWING UP WHEN IT RAINS, IT POURS Homeward Bound Revenge Plot Stranded on a Beach Escape Vigilante Justice Comeback Kid The Outsider End of the World Unlikely Hero Second Chance Find Yourself Survive the Night Classic Underdog Unjust Accusation On the Road Big Brother Reclaiming the Throne Courtroom Drama Whodunit? Disaster One moment you’re a fairly well liked member of society; the next moment you’re a pariah (deservedly or not). You must swing the scales of public opinion in your favor and show people who you really are. You lacking something in your life, you have an urge to explore the world. Whatever it is, you take to the road and drive off into the sunset. Along the road, you meet new friends, see new places, and meditate on the meaning of life. It’s sometime in the future. You’re living in a fascist, totalitarian state run by sophisticated computers. Computers that can track your every move. It’s your job to overturn this government and destroy the computers. Mean Girls (2004) On the Road (2012) 1984 (1984) David vs. Goliath. Rocky vs. Drago. It’s an age old premise. You don’t have all the skills or might, but you’re able to defeat a stronger opponent due to sheer intelligence or will power. The Fighter (2010) A CLOSER LOOK AT PLOT HERO’S JOURNEY HELL AND BACK GROWING UP WHEN IT RAINS, IT POURS Homeward Bound Revenge Plot Stranded on a Beach Escape Vigilante Justice Comeback Kid The Outsider End of the World Unlikely Hero Second Chance Find Yourself Survive the Night Classic Underdog Unjust Accusation On the Road Big Brother Reclaiming the Throne Courtroom Drama Whodunit? Disaster You were the king that everybody loved. But now you’re hiding in a dark cellar, powerless. For the sake of the crown, your legacy, and your people, you must take back the throne. Star Wars I (1977) You’ve been charged with first degree murder, you’re awaiting trial in a holding cell, but you didn’t do it. To get a not guilty verdict, you must convince a jury of your peers that the evidence against you doesn’t hold water. A Few Good Men (2000) A man is dead. His wife is missing. And his mistress isn’t talking. It’s a mystery, and it’s your job to figure out what happened. Little by little, you’re going to find clues and get to the facts. National Treasure (2004) It’s not quite the end of the world, but it’s dangerous nonetheless. Tornado, plane crash, sinking boat… to survive you need to have your wits about you and luck on your side. Titanic (1997) YOU CAN ALSO COMBINE AND MASH-UP THESE STORYTELLING ELEMENTS. “Comeback Kid” boxing story (Rocky II) “Escape” story (Minority Report) downward-spiraling “when it rains it pours” narrative upward-trending, adolescent “growing up” narrative + + Million Dollar Baby (2004) The goal is not necessarily to choose a narrative and plot combination that is conventional. It’s to play around with these narrative and plot combinations. Some of the most interesting, experimental stories mix and mash-up these storytelling elements. That’s what makes them innovative. Moonrise Kingdom (2012) AN ENDLESS ARRAY OF STORIES CAN BE CONSTRUCTED FROM THESE ARCHETYPES Narrative HERO’S JOURNEY HELL AND BACK GROWING UP WHEN IT RAINS, IT POURS Homeward Bound Revenge Plot Stranded on a Beach Escape Vigilante Justice Comeback Kid The Outsider End of the World Unlikely Hero Second Chance Find Yourself Survive the Night Classic Underdog Unjust Accusation On the Road Big Brother Reclaiming the Throne Courtroom Drama Whodunit? Disaster Common Plots Setting Period Tone Narratives aren’t just theoretical. The author must construct them from the ground up, with a number of different storytelling tools. Keeping with film as an example medium, these tools are… THE SCRIPT (Blocking out the plot points) Almost Famous (2000) SET DESIGN (Privileged, sheltered life) CASTING (He’s just a boy) Almost Famous (2000) WARDROBE (He’s all grown up!) Almost Famous (2000) IT’S NOT ABOUT FOLLOWING A MODEL This is a storytelling model I encountered last year in a similar presentation. His argument was that all stories have the Hero’s Journey structure, and that we need to craft all of our stories this way. (False. Wrong.) The takeaway: storytelling isn’t about following a strict model. It’s about understanding the narrative tools at your disposal and using them. IT’S ABOUT BEING CREATIVE WITH THE INGREDIENTS IN FRONT OF YOU THESE NARRATIVES HAVE INFORMED ADVERTISING FOR YEARS… HELL AND BACK GROWING UP Imported from Detroit Frank Reardon Can’t Use Kayak Places us In the middle of a “Hell and Back” narrative. References “Coming of Age” conventions to tell the story of why Kayak.com was founded. The story of Kayak starts years after the story of Frank ended. WHEN IT RAINS IT POURS HELL AND BACK Don’t Have a Grandson with a Dog Collar Replay Series of comedic spots that spiral downward quickly, dramatizing what can happen to you when you don’t have DirecTV. There is no hope from the very beginning, just (funny) misery. Turns fifteen years of disappointment and unfinished business into a two-part “Hell and Back” narrative. By organizing a rematch, two teams create an opportunity to redeem themselves. HELL AND BACK GROWING UP Back to the Start Walk Around the World 2-minute branded entertainment that tells the Hell-and-Back story of America’s farm industry. Tells the coming-of-age story of Johnnie Walker, his rise from local farm boy to respected businessman. This story gives depth to the brand and informs everything that they do. GROWING UP HERO’S JOURNEY NIKE+ FUELBAND Small Business Saturday Nike+ FUELBAND gives you the ability to write your own story of selfimprovement in real time. It tracks your movement throughout the day and charts your incremental progress. Perhaps this narrativization of your life will help motivate you to achieve your goal. A once-a-year event, a nationwide movement. Though not an ad per se, this project rallies people and businesses against the big bad corporations that dominate the holiday buying season. GROWING UP HELL AND BACK Kenny Powers MFCEO The Taste of Coolness Viral campaign announcing the new CEO-ship of comic “sportsman” Kenny Powers. Step by step, he transforms K Swiss from a standard, corporate shoemaker into a loud and boisterous sports company. A lagging Romanian chocolate brand fakes an American takeover, complete with heavy-handed propagandist advertising. The enemy has come ashore, and it’s up to Romanians to fight back. HELL AND BACK WHEN IT RAINS IT POURS Braddock, PA Getaway Stockholm Levi’s didn’t just make an ad about a recovering town, they donated money and resources to help it recover. They invested in shaping the second half of the archetypal “Hell and Back” narrative. Games can have narratives too. This game puts you in the middle of a Bourne Identity-style “escape” story. It’s capture the flag, and the last person with the car wins. HERO’S JOURNEY GROWING UP The Girl Who Could Fly Raise Our Flag A precocious, intrepid fifth-grader wants to make a video of herself flying for class. The process is a lot of work, but it all comes together in the end. Fundraising campaign for the US Olympic Committee. Every donation buys a stitch that goes into the American flag. The flag is a representation of all the hard work that went into preparing our athletes for competition. GROWING UP WHEN IT RAINS IT POURS SCREW*D 7th Wheel Interactive reality show about a hapless, helpless, non-DIY guy who is placed in various uncomfortable situations… from which he must use his Craftsmen tools to escape. Three couples (and Matt) head out on a lovely weekend getaway. They go to the beach; they go canoeing; and they go sightseeing – and Matt has to suffer through the whole thing on his own. …EVEN WHEN THE STORIES AREN’T TOLD IN FULL Big Brother Apple: 1984 Doesn’t set Apple on a Hero’s Journey, it lands the final blow. It launches Apple into a new post-dystopian world. When you only have :30 or :60 seconds to work with, it’s hard to tell a whole story from start to finish. But it’s easier to tell a scene in that story. The rest of the story is implied. If you don’t have time to tell the fully story, it’s worth thinking about how you can tell a scene and imply the rest of the story. Step 1 Select your character (e.g. a precocious fifth-grader, an average Joe, your brand) Step 2 Decide what her goal is (e.g. learning how to fly, becoming president, solving global warming) Step 3 List out the obstacles in her way (e.g. the skeptics and nonbelievers, blue-collar upbringing, a corrupt government) Step 4 Step 5 Decide what narrative arc best tells the story of her progress (e.g. Hero’s Journey, Hell and Back, Growing Up, When it Rains it Pours) Write the story accordingly, bringing out plot points to shape the narrative and mark its inflection points (e.g. green screen, recess, Eliza Jones) SUCCESS STORYTELLING EXERCISE #1 “Hero’s Journey” epic, adventure, fantasy Step 1 List out the potential characters and stakeholders connected to your brand (e.g. your employees, your heroes, your customers) Step 2 Decide what their respective goals are (e.g. learning new skills, traveling outside the city more often, feeling a sense of national pride) Step 3 Map out all the obstacles in their way (e.g. stifling bureaucracy, lack of adventurous friends, the global recession and austerity measures) Step 4 Step 5 Try writing their “ideal” story a few different ways (e.g. Hero’s Journey, Hell and Back, Growing Up, When it Rains it Pours) Brainstorm ways to help them or encourage them to overcome these obstacles (e.g. a mobile game, an online forum, a Washington protest, a fake American takeover of the brand) SUCCESS STORYTELLING EXERCISE #2 “Hell and Back” confessional, memoir THE END (AND A NEW BEGINNING)