PERSONAL DETAILS Gender: Nationality: Birth Year: Marital Status: Religion: ID Number: Languages: Address: Telephone: Male Kenyan 10th October 1995 Single Christian 32771336 English, Kiswahili, French, Luo P. O. Box 17872229973, KISUMU 0718586370/078 Professional Objective Enthusiastic Corporate Communications and Customer relations Professional with exceptional Communication, leadership, planning and project management strengths. Capable of devising innovative and targeted strategies to promote messages, enhance image and improve engagement. Ready to apply my experience and take on a challenging new role. Summary of Qualifications Creative professional with expertise in all aspects of successful event and program planning Ability to effectively collaborate in a team setting and work independently Strong attention to detail, problem-solving and follow-through capabilities Demonstrated written and oral communication skills Proficient in Access, Excel, PowerPoint, and Outlook Advanced knowledge of Adobe Photoshop Education September 2014- December 2019 Moi University - Eldoret Bachelor of Arts: Linguistics Media and Communication with Grade Attained: Second Class Upper Division 2019 January 2014- May 2014 Kapsowar Visionary College - Kapsowar Computer Studies Grade Attained: Distinction February 2010- November 2013 Kisumu Boys High School - Kisumu Kenya Certificate of Secondary Education Grade Attained: B+ (Plus) Work Experience February 2021-Present Salaries and Remuneration Commission Corporate Communications Intern Contacted journalists and members of the press to pitch story ideas and creative concepts Prioritized and coordinated multiple assignments including press releases, media advisories and media kits Assisted with the planning and implementation of various social media and marketing initiatives August-September 2019 Kenya National Bureau of Statistics Census Content supervisor Prioritized tasks, allowing KNBS to achieve target result by 99.9% July – September2018: East African Breweries Limited Corporate relations officer (intern) Duties: Managed promotional initiatives in special events to enhance press coverage Promoted corporate brand, images, identity to media and public. Website management Developed the Managing Director’s weekly newsletter (SOUNDbyte) Taking photographs of different occasions Raising and following up on free issues Branding for different functions Replying to letters September – November 2017 Kenya Power and Lighting Company Customer relation officer (attaché) Duties: Handling of customer complaints Editing of customer details into the customer interface and inserting new contacts Change of customer address Liaising with other departments to ensure timely complaints resolution E bill registration Prepaid queries Bill adjustments Referees 1. Judith Karanja Kenya Power and Lighting Company Customer relations Telephone no. 0722825839 2. Suleiman Ng’ondi East African Breweries Limited Corporate relations manager Telephone no. 0723396136 3. Job Kisabei Department of criminal investigations Telephone no. 0707318616