Uploaded by stephen oinga

UPDATED RESUME

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PERSONAL DETAILS
Gender:
Nationality:
Birth Year:
Marital Status:
Religion:
ID Number:
Languages:
Address:
Telephone:
Male
Kenyan
10th October 1995
Single
Christian
32771336
English, Kiswahili, French, Luo
P. O. Box 17872229973, KISUMU
0718586370/078
Professional Objective
Enthusiastic Corporate Communications and Customer relations Professional with exceptional
Communication, leadership, planning and project management strengths. Capable of devising
innovative and targeted strategies to promote messages, enhance image and improve engagement.
Ready to apply my experience and take on a challenging new role.
Summary of Qualifications
Creative professional with expertise in all aspects of successful event and program planning
Ability to effectively collaborate in a team setting and work independently
Strong attention to detail, problem-solving and follow-through capabilities
Demonstrated written and oral communication skills
Proficient in Access, Excel, PowerPoint, and Outlook
Advanced knowledge of Adobe Photoshop
Education
September 2014- December 2019
Moi University - Eldoret
Bachelor of Arts: Linguistics Media and
Communication with
Grade Attained: Second Class Upper Division 2019
January 2014- May 2014
Kapsowar Visionary College - Kapsowar
Computer Studies
Grade Attained: Distinction
February 2010- November 2013
Kisumu Boys High School - Kisumu
Kenya Certificate of Secondary
Education
Grade Attained: B+ (Plus)
Work Experience
February 2021-Present
Salaries and Remuneration Commission
Corporate Communications Intern

Contacted journalists and members of the press to pitch story ideas and creative concepts

Prioritized and coordinated multiple assignments including press releases, media
advisories and media kits

Assisted with the planning and implementation of various social media and marketing
initiatives
August-September 2019
Kenya National Bureau of Statistics
Census Content supervisor
 Prioritized tasks, allowing KNBS to achieve target result by 99.9%
July – September2018:
East African Breweries Limited
Corporate relations officer (intern)
Duties:
 Managed promotional initiatives in special events to enhance press coverage
 Promoted corporate brand, images, identity to media and public.
 Website management
 Developed the Managing Director’s weekly newsletter (SOUNDbyte)
 Taking photographs of different occasions
 Raising and following up on free issues
 Branding for different functions
 Replying to letters
September – November 2017
Kenya Power and Lighting Company
Customer relation officer (attaché)
Duties:
 Handling of customer complaints
 Editing of customer details into the customer interface and inserting new contacts
 Change of customer address
 Liaising with other departments to ensure timely complaints resolution
 E bill registration
 Prepaid queries
 Bill adjustments
Referees
1. Judith Karanja
Kenya Power and Lighting Company
Customer relations
Telephone no. 0722825839
2. Suleiman Ng’ondi
East African Breweries Limited
Corporate relations manager
Telephone no. 0723396136
3. Job Kisabei
Department of criminal investigations
Telephone no. 0707318616
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