MINUTES OF MANAGEMENT REVIEW MEETING
MRM No
01
Chaired by
#
1
2
Date of MRM
06.11.12
MR/R/07
Time
14:30 – 17:30 Hrs
Members
Point Discussed
Actions decided
Review of previous MRM Minutes
Since this is First MRM, no
pending points to review
Review of Quality Policy &
Objectives
Suitability and effectiveness of
Quality Policy & Objectives and
OHS Policy & Objectives need to
be carried out on continuous
basis. Quality & OHS Policy &
Objectives reviewed no changes
made.
Responsibility
Target date
MR
-
Top Management /
MR
Every MRM
Review Comments
Department Process Measures defined are discussed and reviewed for suitability.
Director -Operations informed that though the process measures for all departments were defined exhaustively. Respective
in charges shall ensure that all datas with supporting reasons and causes shall be submitted to Top Management thru MR on
or before 10th of every month.
3
Department Process Measures
MINUTES OF MANAGEMENT REVIEW MEETING
#
Point Discussed
Sales Turn Over
1
Target Level : 2 Million
Present level : 1.2 Million
Actions decided
Responsibility
Target date
Instruction given to Business
Development to identify new
customers to get new order to
achieve the sales target
Director -Operations
December’13
Instruction given to marketing to
identify new customers to get
new order to achieve the target.
Director -Operations
December’12
Monitoring customer complaint
frequently and alert will displayed
on respective department to
monitor complaints and to
achieve the target. Corrective
actions are initiated and
effectiveness are monitored
properly.
Director -Operations
December’12
Monitoring supplier performance
every month to achieve the target
Manager Purchase
December’12
Enquiry Vs Order Conversion
2
Target Level: 5 Nos
Present level: 1 No
Customer complaints
3
Target Level: Zero
Present level: One
Supplier performance
4
Target Level : >90%
Present level :
MR/R/07
Review Comments
MINUTES OF MANAGEMENT REVIEW MEETING
#
Point Discussed
Actions decided
Responsibility
Target date
Accounts
On going
Monitoring supplier performance
every month to achieve the target
Project Manager
On going
Customer satisfaction survey
to be collected from our
customer and steps to be
initiated to increase the level
and to achieve the target.
Director –
Operations
Variation in Physical stock and
Book Stock
9
Target Level : 2 %
The same to be Maintained
Present level: Zero
On time Completion of Targets
10
Target Level : 100 %
Present level :
Customer Satisfaction:
11
Target Level: 100 %
Present level: %
December’12
No of Incidents & Accidents
12
Target level : ZERO Nos
Present level : O Nos
The same to be maintained
HR & Admin
January’13
MR
Next MRM
Review of Audit Results
13
The Internal Audits is conducted
in the month of Oct’12 dated
18.10.2012. No non-conformance
occurs during the internal audit.
System adherence and
The same to be maintained
MR/R/07
Review Comments
MINUTES OF MANAGEMENT REVIEW MEETING
commitment to implement
systems need to be improved.
14
Review of corrective and
preventive actions
No Non conformance raised
during internal audit
MR
Continuous
15
Changes that could affect QMS&
OHS
No changes that could affect
QMS.& OHS Management system
MR
-
16
Recommendations for
improvements
5S and Housekeeping to be
maintained
MR
-
17
Continual Improvements projects
Continual improvements projects
to be identified. Actions to
betaken to achieve the continual
improvements projects.
MR
January ‘13
15
Resource Requirements
New employee recruitment to be
done for improving the
Production and Business
Director -Operations
January ‘13
PREPARED BY
APPROVED BY
MR/R/07