JOE BLOGGS | Administration Assistant
Phone: 01234 567890 | Email: joe@joebloggs.com
Address: 125, High Street, Arnold, Nottingham NG5 2DY
Summary
I am an Administration Assistant with three years’ experience in a busy office. I am competent with
Microsoft Office applications (Word, Excel, Outlook and Powerpoint) and I have used have fast,
accurate copy (45wpm) and oral (40wpm) typing skills. In my past roles I have handled a full range of
office and admin work, including covering a busy switchboard, greeting visitors, making travel
arrangements, managing diaries, basic bookkeeping, filing, copying and sorting/distributing post.
Work History
ADMINISTRATIVE ASSISTANT – Blue Sky Marketing, Arnold
April 2017 – date
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Working both independently and as part of a team, as and when required
Full range of general clerical work such as filing, photocopying, scanning, faxing,
answering calls, making calls etc
Accurate and efficient data entry
Answering email and phone queries
Managing and updating the company’s databases and lists
Handling and resolving all client complaints
Greeting visitors at reception, showing them to meeting rooms & preparing refreshments
Managing calenders for the three directors
Booking travel and accommodation for the three partners
Maintaining training, sickness and annual leave records
Making basic bookkeeping entries in Sage
In this very busy role for a popular marketing agency, accuracy and clear written and verbal
communication were essential. Quite often I was required to work alone and I have therefore developed
the ability to take responsibility and use my own initiative.
In addition, dealing with all complaints right through to resolution has helped me develop strong
communication and negotiation skills.
Work History (continued)
ADMINISTRATIVE ASSISTANT – Clarks Recruitment, Arnold
March 2014 – March 2017
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Greeting clients and providing a professional first-class reception service
Maintaining the visitor sign in/out book and giving out passes
Managing eligibility to work checks/documents/checks
Handling enquires from both job seekers and client companies
Sorting and distributing incoming post; franking and organising outgoing post
Ensuring meeting rooms were tidy and well stocked
Monitoring and replenishing office consumables on a regular and systematic basis
Dealing with purchase orders, checking deliveries and processing invoices.
General admin duties such as filing, scanning, typing, coping, faxing etc
Using the full suite of MS Word applications
Accurately inputting and updating data in various systems
Qualifications
LEVEL 2 CERTIFICATE IN BUSINESS & ADMINISTRATION (QCF) –
Innovate Awarding (completed June 2019)
GCSES – Redhill Academy, Arnold (completed June 2016)
9 GCSEs grade C and above including English Language (B) and Maths (B)
Skills
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Copy typing 45wpm / Oral typing 40wpm
Proficient user of Microsoft Word, Excel, Powerpoint and Outlook
Accurate data entry
Basic bookkeeping (SAGE)
Strong complaints resolution skills
Full range of admin duties (filing, copying, scanning, faxing, handling calls, managing
calendars etc)
Interests
In my spare time I enjoy cycling and hiking. I love escaping to the Peak District for a hike in the hills,
come rain or shine.
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