Name of the company Mata.com Code of ethics It is about meeting the needs of others through people this means helping people to expand their business to meet the needs of other people through the company nataren.com where they can sell their products using our company for logistics and thus reach everyone sides. Normative 1. Provides customer service and customer return management 2. Product regulation (e.g. plugs, voltage, toys, pharmaceuticals, cosmetics, power, product documentation, and age requirements) 3. Environmental or health and safety requirements (for example: REACH, CLP, WEEE, RoHS, cells and batteries or packaging) 4. In the case of medicines intended for people: a common EU safety logo will be required to prove that you are a registered pharmacist. You will find more information at the URL of the common EU logo on our help page. 5. Markings or labeling (for example, the CE mark for low voltage equipment) 6. You should also familiarize yourself with our excluded product lists applicable to the Amazon website where you want to list your products. 7. Products excluded from Selling on Amazon 8. Other products excluded from Fulfillment by Amazon 9. Export controls 10. Manage customer expectations red flags(warnings) 1. 2. 3. 4. 5. BAD BEHAVIORS GET OVERLOOKED FOR BUSINESS REASONS LEADERS DO NOT DRIVE THE VALUES THROUGH EXAMPLE AND CONVERSATION BUSINESS AND PEOPLE PROCESSES ARE NOT ALIGNED WITH CULTURAL VALUES LACK OF FEELING OF OWNERSHIP AND EMPOWERMENT AMONG EMPLOYEES PEOPLE ARE NOT ENABLED OR ENCOURAGED TO BUILD NEW UNDERSTANDING OR SKILLS 6. NO ONE IS REALLY LISTENING AND EMPATHIZING WITH PEOPLE’S CONCERNS sanctions (include first warning second and third warning) Banned from the plataform. Paid for the product in case of cheat. Fake a shipping error. Impersonation to sign in. Labor presentism, absence at work. Steal from the company. Abuse of authority and sexual harassment, misdemeanors at work. To lie Cheat Give refund according to the rule