99 Factory 1 99 Factory FINAL YEAR PROJECT (Business Plan) Department: Section: Supervisor: Date: Course Code: Submitted by: DEPARTMENT OF BUSINESS ADMINISTRATION 2 99 Factory Declaration I certify that project title 99 Factory is under my supervision with student ------------------------- Master of Business Administration, Faculty of Management and Administration Science, University of ------------------- worked under my supervision. Project Supervisor Head of Department 3 Project Coordination Office 99 Factory Acknowledgement First of all, we have the pleasure to express our gratitude to Almighty Allah for giving us the opportunity to prepare this report. We dedicate all our efforts and struggles of the educational life to our dear parents. Without them, we are meaningless. Also, we devote the work of this report to respectable Supervisor and honorable teachers who taught and supported us at every stage of learning. 4 99 Factory Table of Content 1.0 Executive Summary ............................................................................................................. 7 2.0 Introduction .......................................................................................................................... 8 2.1. Introduction: .................................................................................................................... 8 2.2 Problem ............................................................................................................................ 9 2.3 Our Solution ..................................................................................................................... 9 2.4 Roadmap/Future Plans ..................................................................................................... 9 3.0 Market Analysis Summary ................................................................................................ 10 3.1 Market Segmentation ..................................................................................................... 10 3.2 Target Market Segment Strategy ................................................................................... 10 3.2.1 Market Needs........................................................................................................... 11 3.2.2 Market Trends ......................................................................................................... 11 3.2.3 Future Markets......................................................................................................... 11 3.3 Customers....................................................................................................................... 11 3.4 SWOT Analysis ............................................................................................................. 11 3.5 Competitors and Alternatives ......................................................................................... 15 4.0 Marketing Strategy ............................................................................................................ 17 4.1 Marketing Plan ............................................................................................................... 17 4.2 Sales Plan ....................................................................................................................... 17 4.3 Location and Facilities ................................................................................................... 17 4.4 Equipment and Tools ..................................................................................................... 17 4.5 Suppliers......................................................................................................................... 18 5.0 Company and Management Summary............................................................................... 18 5.1 Organizational Structure ................................................................................................ 18 5.2 Management Team ......................................................................................................... 18 5.3 Company Ownership ...................................................................................................... 19 5.3.1 Role of Partners ....................................................................................................... 19 5.4 Personnel Plan: ............................................................................................................... 19 5.5 Legal Environment: ........................................................................................................ 20 6.0 Financial Plan..................................................................................................................... 23 6.1 Revenue /Sales Forecast ................................................................................................. 23 6.2 Monthly Sales Forecast .................................................................................................. 24 7.0 MENU ................................................................................................................................ 26 Projected Income Statement .................................................................................................... 27 5 99 Factory Abbreviations TC… ............................................. Total Cost FC… ............................................. Fixed Cost VC ................................................. Variable Cost B.E.P ............................................ Break Even Point B.E.U… ....................................... Break Even Units T.R… ............................................ Total Revenue T.P ................................................. Total Profit SWOT..............................................Strengths Weaknesses Opportunities and Threats Tables Table 01 Competitive Analysis ……………. Table 02 Sales Forecast of Tacos Table 03 Sales Forecast of Grill Sandwiches 6 99 Factory 1. 0 Executive Summary The world is a global village. There are no boundaries to separate people and their culture. Countries are different but not distinct anymore. One does not have to travel long distances to experience the culture/ traditions of other countries, like Halloween, Holi, New Year’s Eve are no more restricted to specific countries they are celebrated all over the world with same enthusiasm and excitement. The world is facing cultural interchange as youngster of every country is enthusiastic to go abroad for their higher education. These overseas students are one of the major causes of cultural exchange. This cultural exchange has affected the food taste of youth to a greater extend. Meanwhile youngsters back in country that may not be able to travel overseas but wish to experience the new trends of the world. In Islamabad, we intend to introduce the 99 Factory food truck. The 99 Factory food truck will offer variety of Tacos and customized drinks to the students of SZABST University, Foundation University and Islamabad Medical College. They can enjoy their favorites right outside their universities as they all share same location. In the evening the truck will move towards the commercial areas where other students and local people can be attracted. The 99 Factory food truck offers not only tacos but also offer interesting deals to make students more contend and happy. This will not only attract but will also retain the customer as these deals will help them develop their association with us. Personally, members will visit different universities and most visited areas to ensure people are aware of this new soon to be a brand in the city. A television commercial will be made and will be on air on television so the people who are left out can be targeted. Low price does not always mean one has compromised on quality. This is the advantage that 99 Factory food truck have, we will provide quality and quantity at an affordable price. All the pricing will be done following penetrating pricing strategy in order to cover huge number of customers. Food truck is movable and private which prevents all the rent and other legal issues with an exemption of few. There will be only three workers and initial cost will be beard by the four partners who will deposit Rs.131,531 each and pay the expenses. The truck is intended to sell more than 100 units in a month therefore leaving no chances of any loss. The food truck is not only in business for earning profit but also for a better Pakistan. The company will donate 12% of its earning in charity so all the stakeholders can earn money and contentment at the same time. 7 99 Factory 2.0 Introduction 2.1. Introduction: The company (99 Factory) is constituted by 4 partners with aim to provide food and satisfaction to their fellow students. This company does not only owe a food truck to supply tacos to its customers but to give a faith that things can be as original as they look like. The reason of founding this company is to give faith in humanity. This is not only a business to earn profit but also a source to enable youth to think of others. It’s not inappropriate to think of one self but our mission is to develop a civic sense among the youth of Pakistan. Introducing new ways to deliver new things will make eating more fruitful. The 12% of the profit earned from the food truck will be donated. This way eating will not only fill your body but your soul too. Vision Statement: “To turn the imperfect world into worth living” Mission Statement: “To provide food in hygienic and friendly environment so empower every individual to positively develop the youth of Pakistan for a better Pakistan.” 8 99 Factory 2.2 Problem Islamabad is the manufacturing city of Sports goods. Therefore, it has some advantages over other cities. People all over Pakistan feel proud to come to Islamabad. This makes it a place having people of different cast/ creed/ color/ race/ religion and now also of different Nationalities. The One thing that unites together every individual is the love of FOOD. The usual food items that were once our traditions have been replaced by new items. Among many western dishes TACOS are the leading crush of every student. Every group of friends with transport find it no difficult to plan a sudden trip to ABC to enjoy Tacos. But students with limited budget and transport or in some case no personal transport miss such memorable moments with their friends. 2.3 Our Solution The 99 Factory is the FOOD TRUCK which intends to offer variety of Tacos at the door step. The 99 Factory Food Truck will provide Tacos and customized drinks at an affordable price right outside their universities. The menu consists of the following; Grilled Tacos Grilled Sandwiches Crunchy Tacos 2.4 Roadmap/Future Plans The future of the business is planned by dividing a year into quarters. This leads us to have 4 quarters in a year. The goals are planned accordingly. Below mention is the plan for year 2020 – 2021. First Quarter: The initial location for 99 Factory food truck will be outside SZABST University, Foundation University and Islamabad Medical College from 10:00 a.m. to 4:00 p.m. Then the truck will move to Islamabad Mall from 5:00 p.m. to 10:00 p.m. 9 99 Factory Second Quarter: The break-even point will be met within a month. Therefore, rest of the 3 months savings will enable the management team to hire another truck that will cover Abasyn University and Hamadard University Islamabad. Third Quarter: In third quarter local places will be targeted where not only students but families can enjoy Tacos and 99 Factory’s customized drinks. This quarter earnings will be saved and 6% of the profit will be donated to the Abdul Sittar Eidi Foundation and 6% to Shaukat Khanam Hospital. 38% of the profit will be used for self-use. Remaining 50 % of the profit will be used as further investment for the next year. Year 2021: In 2021 New Year will come along with new menu, new locations (Rawalpindi) and new looks. Year 2022: After two years of consistent performance the (truck name) will be ready to be launched in different cities of Pakistan. The targeted cities will be Gujrat and kharian. 3.0 0 Market Analysis Summary 3.1 Market Segmentation Islamabad has a potential to absorb anyone who comes to live here. The target market of the business will be the students/ teenagers. Potential target market is 10,000 students of SZABST University, Foundation University and Islamabad Medical College. Along with this evening time will be used to attract the local resident of Islamabad through parking the truck in Islamabad Mall and other nearby areas. 3.2 Target Market Segment Strategy We will target Students from Morning to Evening and Local People from Evening to Late Night. 10 99 Factory 3.2.1 Market Needs Today the market is full of different food items at every corner of the road. But the point to ponder is the need of students within a short time span of their university life. Every university is not well equipped or hygienic where every student can eat and have fun with his friends. Market does not only need food but soul also therefore food truck will not only supply students crush to them but also give them a satisfaction of helping poor without being at a high post. 3.2.2 Market Trends The increasing trend among the youngster to dine out and eat other than regular home food is very much observant. If we say that introducing their most favorite food item at a very affordable rate at their walking distance will not be a wasteful idea. Young energetic students are no more interested in sitting in local places and enjoying heavy meals, they are into light and quickly available food. Therefore, a mobile food service will be eye catching. 3.2.3 Future Markets After students’ families can be targeted as the idea of family outing is still not obsolete. The food truck revives the families unplanned dine outs. 3.3 Customers: The customers of Food truck will be students of SZABST University, Foundation University and Islamabad Medical College.It will also visit Islamabad Mall and other commercial places to attract the local resident of Islamabad. 3.4 SWOT Analysis: Strengths: 1. Punctuality and Consistency of availability 2. Food Quality 3. Easy on the budget 4. Hygienic 5. Certified Cook 6. Transparent glass kitchen in food truck 11 99 Factory Weaknesses: 1. Limited location capacity 2. Limited number of staff 3. Limited target market 4. Limited food items 5. Weaker initial marketing Opportunities: 1. Local Expansion 2. Diversifying services 3. Introduction of different food items 4. Introduction of food truck in different cities all over Pakistan Threats: 1. Terrorism 2. Inflation 3. Political instabilities 4. Market instabilities 5. Local Competition Detail SWOT Analysis Strengths: 1. Punctuality and Consistency of availability We will allocate a team member to ensure the truck is functional on the desired time. It will be present in time with all the food items available all the working time. 2. Food Quality The food truck consists of Tacos, Grilled Sandwiches, Crunchy Tacos, Soft Tacos, Grilled Chicken Salad and slushes. Every item will be at its best and tastes exactly the same every time a customer eats. 3. Easy on the budget The strategy is to sustain customers’ therefore very low pricing as compare to the market is done. Nearly every student and a middle-class family can afford it. 4. Hygienic It will also be ensured that truck, food and staff are in their perfect hygienic conditions. One can comfortably dine out without the any fear of stomach sickness. 12 99 Factory 5. Certified Cook The staff hired will be well trained, equipped and certified from the Star Cooking Institute that is located in Lahore. It will be ensured that the cook does not only know how to cook but is also trained and experienced. 6. Transparent glass kitchen in food truck Seeing is believing. Therefore, to entertain and satisfy customer at the same time we intent to use a truck with glass all around to the customers can see how their food is being prepared. Weaknesses: 1. Limited locations capacity In the beginning only few locations have been targeted. It will limit the number of consistencies of the customers. 2. Limited no of staff To ensure low expense only 1 Cook has been appointed. Cook will be paid Rs.20,000. 3. Limited target market The business is new therefore only limited market is approached. This on one hand ensure no loss will be made while on the other hand reduces the profit margin. 13 99 Factory 4. Limited food items Food items offered are our specialty whereas they are very few in numbers. Any new entrant with a vast variety can cause us a great threat. 5. Weaker initial marketing The target market is the university students. To ensure maximum number of students is aware of the food truck its location and items offered. Best marketing strategy is to distribute brochures. It ensures that student have your idea in hand but they have read it and will pay a visit to a food truck cannot be sure. Opportunities: 1. Local Expansion Apart from our food truck in Islamabad, we will expand our services locally by increasing our trucks in the areas of Pindi. 2. Diversifying services New food items will be introduced to maintain the interest of the customers. Beside food our team can also arrange personal parties with serving tacos as the main dish. 3. Introduction of food truck in different cities all over Pakistan It will be great opportunity to spread food love all over Pakistan in cities where new and different food items are welcomed like Gujranwala, Gujrat and Wah Cantt. Threats: 1. Terrorism The major threat to any business in Pakistan is terrorism. One cannot guarantee when there is an attack anywhere. The attack does not only businesses and human lives but also the state itself. 2. Political Instabilities Pakistan is going through a rough patch of political instability. Political instability has been an issue in our country for as long as one can remember but nowadays the condition is just getting worse day by day. Pakistan is distributed among all political 14 99 Factory parties, and they cannot see other party living in peace. They are continuously attacking on each other and as a result strikes are seen everywhere. 3. Market Instabilities One of the major reasons that affect almost every business is the market instability. This includes recession and inflation. Inflation caused much of the damage to our business. First of all, the increase the prices of petroleum cause increased transportation costs. Then the rise in the prices of goods decreases our profit for example, increase in the prices of the raw materials such as chicken, cheese etc. decreases our profit because we cannot immediately increase the prices of our services due to the fact that it may be harmful for our business which has just barely begun, so it decreases profit. 4. Local Competition\ There are some existing food trucks that can be our Rivals they have few areas covered but have been successful to build a strong brand image. They have gained the trust of a lot of customers it can be challenging to attract their customers. It is a competitive market therefore there is always room for new entrants. Furthermore, our rivals had planners and disturbance handlers which were a lot more experienced than us and we had to struggle a lot in our initial days. 3.5 Competitors and Alternatives Food truck is emerging concept but it is not very well in practice. There are some food trucks being operated right now in the market. They are restricted to specific universities and are not available for local resident. 15 99 Factory Table 01: Competitive Analysis Factor Me Strength Weakness Competitor A Competitor B Importance to the customer Products 1 Price 3 Quality 1 Selection Service 2 Reliability 3 Stability Expertise 2 3 Company Reputation Location 4 Appearances 4 Sales Method 3 Credit Policies 5 Advertising 3 Image 2 16 99 Factory 4.0 Marketing Strategy 4.1 Marketing Plan Being close followers we 99 Factory food truck may not have the same advantage as the pioneers but have significant market share. Brochures will be distributed among students and television commercial will be on aired. Discount deals will be offered on the opening of day. 4.2 Sales Plan The penetrating pricing strategy will be adopted. It will help to attract maximum customers. High quality at low price will attract customers with different budgets and backgrounds. Every item will be priced ending with 99after its name Ninety-Nine. For example, grilled taco = 299, taco salad = 199 slush = 99, etc. Mondays are usually boring and hard therefore to make it exciting for student’s special deals called Happy Mondays. Group of best friends of 5 will be discounted 5% on their first meal. 4.3 Location and Facilities Food truck will be placed outside USKT, UMT and Islamabad Medical College. It will also visit V Mall and other commercial places. All food and drinks served will be hygienic and at their door step. Every week menu will be updated according to the deals offered so the customers can easily decide what to order. 4.4 Equipment and Tools 17 One of many advantages food truck has is its limited number of equipment and budget requirement. Tools and equipment required to run food truck are as follows: Truck with glass around Grocery Furniture for outside sitting Petrol backup Kitchen accessories Utensils Menu board 99 Factory 4.5 Suppliers The company will have a vendor and they will only but all vegetables and meat required from him. There will be a detail agreement to ensure all the vegetables and meat/ chicken are fresh always. If any party wants to withdraw from the contract, they have to inform the other party 1 month prior. In case there is a breach of agreement both the parties will pay the penalty as mentioned in the contract. 5.0 Company and Management Summary 5.1 Organizational Structure The company will be run by 4 partners. Organizational structure will be flat. All partners will bear equal profit/ loss as it is general partnership. They all have different roles to play and are answerable to each other. 99 Factory M. Hanzala Butt Ali Murtaza Ayaz Tariq M. Sufian 5.2 Management Team All partners will choose Director through elections. All 4 members will vote and the person getting highest number of votes will be the Director of the company as well as the partner, he will play double responsibilities in the business. All partners will divide the task among themselves and Director is responsible to ensure all the take are done as planned. Ayaz Tariq got 3 votes out of 4 and therefore is the Director of the company. Ayaz Tariq M. Hanzala Butt 18 Ali Murtaza M. Sufian 99 Factory 5.3 Company Ownership 4 partners of the company will be; 1. 2. 3. 4. Muhammad Hanzala Butt Ali Murtaza Ayaz Tariq M. Sufian 5.3.1 Role of Partners 1. Muhammad Hanzala Butt He will be responsible for the marketing of the Food Truck. Designing and distribution of brochure, on airing TVC will be his duty. 2. Ali Murtaza He will be supervising the accounts. He will ensure all the receipts and bills are present and personally make cash flow statement and report it to the director weekly. 3. Ayaz Tariq He will make web page on Facebook and on other social media to attract customers and to ensure all the staff if punctual and in hygienic conditions themselves. He will be ensuring all the tasks given to every partner is done within the time allocated. And make remedies if anyone of the partner shows inappropriate work behavior. 4. M. Sufian He will be responsible to do grocery along with the cook at alternate days. 5.4 Personnel Plan: 19 The company will hire 1 professional cook. They will be responsible for all the cooking and serving. 1 person will be hired to monitor the customers, his responsibility will be to take care of rush and keep people in line. He will monitor no miss fortune/ behavior done by customers. He will also take care of all the furniture used in the name of the company. He will also be driving the truck from one place to another. Cook will be paid RS. 20,000 monthlies. The cook of 99 Factory will be certified cook from Star Cooking Institute. His assistant will also be trained personnel. The staff will be trained annually to improve their skills. Professional trainings will be organized annually for the cooks to meet the changing demand of the customers. 99 Factory 5.5 Legal Environment: The company will be registered as 99 Factory under the sales tax 1990 and income tax ordinance 2001. The company will hire a people handler who is a driver too. He will be a trained driver with a driving license; he will be registered by a renowned company. The company will have its account in Faysal Bank. It is an Islamic bank and to ensure our company is doing pure legal. Ingredients: • 1 lb. 90% to 93% lean ground beef • 1 Tablespoon chili powder • 1 teaspoon ground cumin • 3/4 teaspoon salt • 1/2 teaspoon dried oregano • 1/2 teaspoon garlic powder • 1/4 teaspoon ground black pepper • 1/2 cup tomato sauce • 1/4 cup water • 12 taco shells - either hard shells or small 6-inch soft flour tortillas will work • Optional Taco Toppings: shredded cheese, shredded lettuce, chopped tomatoes, diced red onion, taco sauce, sour cream, guacamole, etc. 20 99 Factory 21 99 Factory 22 99 Factory 6.0 0 Financial Plan 6.1 Revenue /Sales Forecast Food Truck Start-up Costs Equipment Monthly Estimated Cost Food Truck (Rent) Rs.50,000 – Rs.70,000 Initial Product Inventory Rs.62,000 – Rs.64,000 Permits and Licenses (PFA) Rs.18,000 – Rs.20,000 Marketing Cost Rs.5,000– Rs.7,000 Uniforms / T-Shirts Rs.2,000 – Rs.3,000 Gas Cylinder Rs.1,500 – Rs.2,000 Total Low End Rs.138,500 Total High End Rs.166,000 6.1.1Food Truck On-Going Costs Item Monthly Estimated Cost Fuel Rs.8,000 Cook Salary Rs.20,000 Repairs Rs.4,000 Food Ingredients Rs.226,125 Beverage Restock Rs.100,000 Disposable Items Rs.2,000 Total: Rs.360,125 Total expense of food truck will be from Rs. 498,625to Rs. 526,125. It will be generated by all 4 members they will equally contribute Rs. 131,531 and save the left-over amount for emergencies. 23 99 Factory 6.2 Monthly Sales Forecast Table 02: Sales Forecast of Tacos Below is the table showing the monthly forecast of the main item of 99 Factory Tacos. Jan Feb Mar Apr May Prod uct Nam e Jun Jul Aug Sept Oct Nov Dec Total Tacos Units 1500 1490 1495 1483 1477 1487 1310 1321 1452 1472 1488 1497 17,472 Price 249 249 249 249 249 249 249 249 249 249 249 249 2,988 Total Sales 373, 500 371, 010 372, 255 369, 267 367, 773 370, 263 326, 190 328, 929 361, 548 366, 528 370, 512 372, 753 4,350, 528 % of Sales 8.58 % 8.52 % 8.55 % 8.48 % 8.45 % 8.51 % 7.49 % 7.56 % 8.31 % 8.24 % 8.51 % 8.56 % 100% 24 99 Factory Table 03: Sales Forecast of Sandwiches Below is the table showing the monthly forecast of the second main item of 99 Factory Sandwiches. Jan Feb Mar Apr Prod uct Nam e May Jun Jul Aug Sept Oct Nov Dec Total Grill Sandwiches Units 1000 1010 969 985 930 865 720 735 895 970 990 1025 11,094 Price 149 149 149 149 149 149 149 149 149 149 149 149 1,788 Total Sales 149,0 00 150, 490 144, 381 146,7 65 138,5 70 128, 885 107, 280 109, 515 133,3 55 144,5 30 147,5 10 152,7 25 1,653, 006 % of Sales 9.01 % 9.10 % 8.73 % 8.87 % 8.38 % 7.79 % 6.48 % 6.62 % 8.06 % 8.74 % 8.92 % 9.23 % 100% 25 99 Factory First 2 months Revenue calculation: Projected Profit and Loss of 1st Month Projected Profit and Loss of 2nd Month Profit = Total Revenue -Total cost Profit = Total Revenue -Total cost Total Revenue = Rs. 647,500 Total Revenue = Rs. 646,500 Total Cost = Rs. 526,125 Total Cost = Rs. 433,125 Profit = 647,500 - 526,125 Profit = 646,500 - 433,125 Profit = Rs. 121,375 Profit = Rs. 213,375 7.0 MENU Grilled Taco Rs.249 Crunchy Tacos Rs.249 Grilled Sandwiches Rs.149 Cold Drinks (1/2 Liter) Rs.49 Estimated Break-Even point: 2123 Unit Bottles @50 773 Unit Sandwich @149 1224 Unit Tacos @249 If we sale these units, we will achieve our Break-Even point. 26 99 Factory 99 Factory Projected Income Statement For the year ended 2020 Sale: - Rs.7,503,534 C.G.S Rs. 3,937,500 Gross Profit Rs. 3,566,034 Less: - Expense Rent 840,000 Initial Product Inventory 64,000 Marketing Cost 84,000 Licensing Fees 20,000 Repairing Expense 48,000 Uniform Expense 3000 Travel Cost 96,000 Salary Expense 240,000 Gas Cylinder 24,000 Total Expense: 1,419,000 E.B.I.T: - 2,147,034 Tax Net Income 27 142,055 2,004,979 99 Factory 99 Factory Projected Balance Sheet For one year Asset Rs. Cash Machinery & Equipment Liability & Equity 2,467,104 Capital 64,000 Net Income 526,125 2,004,979 2,531,104 2,531,104 99 Factory Projected Cash Flow For one year 28 Rs. Opening Cash Net Sales Year 1 526,125 7,503,534 Inventory Salary Rent Fixed Asset Purchase Marketing Cost Travel Cost Licensing Cost Repairing Expense Uniform Expense Tax Other Expense (3,913,500) (240,000) (840,000) (64,000) (84,000) (96,000) (20,000) (48,000) (3000) (142,055) (92,000) Ending Cash 2,467,104