SYSTEMS ANALYSIS IN EDUCATIONAL MANAGEMENT MODULE ONE UNDERSTANDING SOME CONCEPTS AND TERMS USED IN SYSTEMS ANALYSIS In this module you should be able to: 1. define and explain the meaning of some terms used in Systems Analysis 2. identify the factors or variables that interact within a social system To start with, let’s define some terms used in Systems Analysis What is a system? A system is a collection of entities or things (animate or inanimate) which receives certain inputs and is constrained to act upon them to produce certain outputs, with the objective of maximizing some functions of inputs and outputs. Others define system as a complexity of elements in mutual interaction in such a way as to constrain action toward the accomplishment of the purposes for which the system exists. Simply stated, a system is a set of interrelated elements that functions as a unit for a specific purpose. Within a system are inputs, process outputs. Inputs are the human, materials, financial, or information resources used to produce a product or a service. Through technology and administrative functions the inputs undergo a transformation process. In school, the interaction between the students and teachers is part of the transformation or learning process by which students become educated citizens. Process is what transforms input into output. It is also called throughput. Systems Analysis in Educational Management 1 Outputs include the organization’s products and services. Graduates as educated citizens are examples of outputs. In the interrelationship between the input and output, feedback plays a very important function. Feedback is the information concerning the outputs or the process of the organization may lead to changes both in the process and the future outputs. Feedback is like a reaction a performer gets from the audience. Similarly, the school system gents information from the environment or society as to how it has performed / Feedback tells whether a certain plan should be continued or not. For this reason, all educational development plans are made on a rolling basis, meaning, they are subject to modifications, revision, or changes depending on the feedback after some time of operation. In the study of a system, we can come across with the terms subsystem, and suprasystem Subsystem is a small system within the big system. It has its own purpose and is there for the purpose of the system. It has its own parts and components which are determined by the overall purpose of the system for which it is a part. The components of a subsystem work in an integrated or interrelated manner. Subsystem is also called microsystem. Suprasystem is the largest system that includes both the system and its subsystem. The suprasystem has its subsystem such as the political system, educational system, cultural system and economic system. Suprasystem is also called macrosystem. When we analyze a specific system, we have to consider what we call System Boundaries. System Boundaries determine what is to be included or excluded from the system. For example, the educational system may be defined by levels, that is, elementary, secondary, and tertiary level. Any kind of system is always situated in a environment. Environment is what surrounds the organization which includes the social, political, and economic factors that impinge on the organization. Basically, all organizations are considered an open system since all the factors outside the organizations can influence their stability. System stability is a condition when all the components are in harmony at all times. However, this is not always possible because there are changes that occur in the environment or the society which are not commensurate with the existing conditions of the system. Thus it is the task of the system, like the school system to adjust continuously if stability is to be maintained. Systems Analysis in Educational Management 2 LEARNING ACTIVITIES The foregoing gives us definitions of significant terms used in analyzing a system. Let’s check our understanding by performing the following exercises: 1. In all the foregoing definitions, which of the following attributes could be deduced from the term System. Check the blank that corresponds to your answer. ___________1. A system is made up of people ___________2. A group or a set of components ___________3. Is composed of leaders and members ___________4. There is a goal to fulfill ___________5. Requires input, process, and output II. Give one example for each of the following: 1. Subsystem _________________________________ 2. Suprasystem _________________________________ 3. System boundaries _________________________________ 4. Internal environment _________________________________ 5. Feedback _________________________________ 6. Input _________________________________ 7. Process _________________________________ 8. Output _________________________________ Systems Analysis in Educational Management 3 SYSTEMS ANALYSIS IN EDUCATIONAL MANAGEMENT MODULE TWO APPROACHES TO SYSTEMS ANALYSIS In this module, you should be able to: 1. gain knowledge and skills on the theories and approaches used in Systems Analysis 2. explain how to utilize the Systems theory in analyzing an organization or an institution 3. expound on the interrelationships among the basic elements of an organization Systems Theory The utilization of Systems Analysis in understanding an organization or an institution is anchored on the Systems theory. This theory holds that an organization is a system. It is a way of viewing organization as whole unit taking into consideration the interrelationships among its parts and its relationship with the external environment. In other words, in order to understand an organization, we must adopt a holistic view of it before we analyze its individual parts. It is a way of organizing and relating dependent parts of the whole system for some purposes. Systems Analysis in Educational Management 4 Figure 1 depicts the basic system theory of organizations which has five parts namely; inputs, a transformation process, outputs, feedback, and the environment. As the figure shows, the organizations is situated in an environment. We start by identifying the inputs and have them subjected to some processes to produce the desired output. However, as we go along, we have to gather some information through a feedback mechanism to inform us on how we are getting along. We should have a sort of monitoring system that can provide signals if what we are doing should be continued or not. As shown, the feedback loop goes back both to the process and the inputs. Environment Organization Inputs Transformation Process Outputs Feedback Figure 1. Basic Systems Model (Adapted from Lunenburg, 1991, P. 18) An analysis of the elements of a system is the essence of systems analysis. Systems analysis is a determination of what needs to be done in order to attain a stated goal effectively. After having understood the Systems Theory we can now utilize the Systems Approach in studying a school as a system in itself. Systems approach is a strategy which utilizes analysis, design, and management to attain stated goals effectively and efficiently. Figure 2 portrays the systems view of school administration. Figure 2 shows the pattern of interrelationships among the factors within a school system. Systems Analysis in Educational Management 5 Inputs. The environment provides it with personnel, financing, theory, knowledge. The national and local governments enact laws that regulate the school. In addition, other groups may make demands on the school. Students, for example, want relevant curriculum that will prepare them for employment. Teachers might want higher salary, better working conditions, and fringe benefits. Similarly, the community expects the school to provide quality education. In this situation where each group has its demands, it is the job of the school administrator to integrate these diverse goals into a viable plan of action. Process. This includes the internal operation of the organization or school and its system of operational management. The administrator has to utilize his technical competence in communication, decision making, curriculum development, motivation, developing organizational culture and his leadership styles in transforming the inputs into outputs. Outputs. These include student achievement, growth, dropout, attitude toward school, teacher performance, employee job satisfaction, employee-management relations and schoolcommunity relations, among others. Finally, the external environment or the suprasystem reacts to these outputs and provides feedback to the school system. If the feedback is positive, then the school’s stability can be maintained. If negative, it can be used to correct deficiencies in administrator’s operational plan of action which in turn will have an effect on the school’s output. The Systems Theory is popularly used by researchers in assessing or evaluating existing programs in selected organizations or institutions. It is used as the research paradigm which indicates the input, process, and output. In this simplified form the paradigm is presented as follows: Systems Analysis in Educational Management 6 Figure 2. A Systems View of School Administration (Adapted from Lunenburg, 1991, P. 19) Systems Analysis in Educational Management 7 Input Process Feedback Figure 1 Research Paradigm Systems Analysis in Educational Management 8 Output LEARNING ACTIVITIES A. Reasoned Reaction. Write A if you Agree with the statement. If you Disagree, write D and support your stand. _______________1. A system is more than the totality of different acts _______________2. Input is actually the load of the system which consists of all the things that enter into it. _______________3. Anyone who intends to analyze a system should include all the elements that impinge upon the system. _______________4. The school operates as a system of the community. _______________5. There is always stress and tension in a system. _______________6. The cycle of the input-output design can be reversed depending upon the purpose of the researcher. _______________7. The individual in a social system while interacting with other individuals operates as a completely unique individual. _______________8. Teaching methodologies are inputs rather than processes. _______________9. Negative feedback from the external environment should be ignored. _______________10. Results of research study are examples of outputs. B. Using the input-output ( IPO) research paradigm, formulate a research problem that requires assessment of existing conditions. Indicate the inputs, Process (s) and Outputs. Explain your paradigm and justify the inclusion on each factor or variable as input, process, or output. Systems Analysis in Educational Management 9 SYSTEMS ANALYSIS IN EDUCATIONAL MANAGEMENT MODULE THREE SUBSYSTEMS IN THE SCHOOL SYSTEM AND IN THE SOCIETY In this module, you should be able to: 1. 2. 3. 4. Identify the general properties of an educational system distinguish between the different types of subsystems explain how the different types of subsystems affect the operational of the school describe the relationship between the subsystems in the school system and the subsystems in the society Subsystems in the School System In analyzing the school as a system in itself, it is necessary to identify all the subsystems within the school environment. It is through the interaction among these subsystems that the school is able to maintain its stability, perform its various functions and eventually attain its objectives. Systems Analysis in Educational Management 10 Within the school system are the social systems, cultural systems and economic systems. (Zwaenepoel, 1985). These three systems are integral parts of the school systems. Any change in one of these systems affects the others. They are closely interrelated. For example, a high drop-out rate affects the economic stability of the school system. In effect, this causes a social problem to the school. At the same time, students belonging to the low-income class may be deprived of participating in socio-cultural activities. The faculty members may also be affected in terms of their salary rate. On the other hand, increases in tuition fees among private schools could affect the smooth relationship between administrators and students. In addition to the above classification of subsystems Hanson (1991) identified eight types of subsystems and the related variables under each type. He calls these as the general properties of an educational system. 1. Decision process components subsystems include monitoring diagnosis, selection, transformation and intervention 2. Activity units subsystems consist of learning units, teaching units, administering units, facilitating units, and interpersonal units. 3. School conceived as behavioral science subsystems deals with the cultural, economic, social, political, and psychological aspects. 4. Institutional roles and activities subsystems is composed of command, instruction, and supporting services 5. Subject matter basis for curricular subsystems includes all subjects areas 6. Grade level basis for curricular subsystems consist of early childhood, primary, intermediate, and secondary levels 7. Individual school units subsystems consist of school buildings. Each building is a subsystem. The total system of all buildings within a school district is a kind of multi-system; each classroom is a kind of micro social system. 8. Instructional technology subsystems include database, control, display, monitor and information analysis. The Subsystems within the School System in Relation to the Subsystems in the Society It is enough to identify the subsystems within the school and the subsystems in the society. We have to look into their relationships since they are inseparable entities of which one affects the other. The school is considered as an open system which receives inputs from society like the students, and transform them into outputs, i.e. the kind of citizens that society needs. These outputs have to satisfy society in order that society would be able to maintain the school system, since the school system receives all its support from society. Thus, the utilization of knowledge and skills and attitude and values by the students in their respective environment is referred to as the functionality of the school. The 1973 Constitution spells this out when it states that “the state shall establish and maintain complete, adequate, and integrated system of education relevant to the goals of educational development. In essence, relevant, adequate, complete, and functional could refer to the contribution of the school system to the social, cultural, economic, political, Systems Analysis in Educational Management 11 and technological subsystems of the society. The relationship therefore between the school system and the subsystems of the society is one that is functional, that is, while the school system influences the social, cultural, economic, political, and technological subsystems of the society, the society influences the school in return in the same aspects. Thus, if want to determine the contribution of the school system to the various systems of society, we have to identify the needs to the society that the school is supposed to satisfy. These needs are: social, cultural, economic, political and technological. In the social aspect, the school must consider the socio-economic mobility of the graduates, that is, they would be able to move to a higher status, lesson the social problems in the community, and minimize social and discriminating social stratifications in the community. In the cultural aspect, national security, national identity, solidarity, Filipinism, have to be strengthened in the school curriculum. In the economic realm, the manpower needs of the community must be determined in relation to curriculum offerings. There ought to be a linkage between the schools, and business, and industry in order to ensure the employability of the graduates. Briefly, there should be a balance between the quantity of educational output and the market demand for labor. In the political arena, the school must develop among the students and the community, a critical, logical, analytic, and rational mind, especially in the choice of leaders in the local, regional, and national levels. Political consciousness and awareness must be developed among the students in appropriate subject areas. In the technological aspect, the advances in science and technology call for curriculum enrichment, revision, and modification and re-training of teachers in these areas. The foregoing has defined the relationship between the subsystems within the school and the subsystems in the society. We have learned that their relationship is functional rather than cause-and-effect relationship. Indicators of the Contribution of the School System to the Social, Cultural, Economic, Political, and Technological Subsystem of Society through the Individuals The extent to which the schools have contributed to the growth and development of society toward advancement, can be determined through the individual student – the knowledge he has acquired, skills, values, and attitudes developed, are indicators which can signify observable changes and benefits for the student himself, his family, or the society in general. The individual as members of the society might have contributed to the society through his field of specialization. His contribution will apparently indicate the functionality of the school system to society. In the system approach, the changes of individuals as individual or individuals as members of society would then become the variables to be analyzed. Similarly, the benefits accruing to the individuals and to society is often termed the external productivity of an educational program. Systems Analysis in Educational Management 12 For example, the following are some indicators which measure the contribution of the school system to the economic system of society. 1. Distribution of labor force by occupation 2. Supply of output of graduates into the labor market 3. Amount of on-the-job training given annually to the labor force by occupation, formal education, and industry. Systems Analysis in Educational Management 13 LEARNING ACTIVITIES 1. Which of the subsystems in the school system should be given priority in making a annual action plan? 2. How does the relationship between school policy and teacher behavior, differ from the relationship between the subsystems in the school and the subsystems in the society? 3. Explain why in Systems Analysis, all the components of the school system must be analyzed? Systems Analysis in Educational Management 14 SYSTEMS ANALYSIS IN EDUCATION MANAGEMENT MODULE FOUR APPLICATION OF SYSTEMS ANALYSIS TO EDUCATIONAL RESEARCH OBJECTIVES At the end of this module, you should be able to: 1. define the role of systems analysis in conducting research 2. identify problem areas and the factors to be considered in conducting research within the school system 3. acquire skills in constructing a questionnaire as the research instrument for gathering data 4. categorize and classify the various subsystems in the school system that should be considered in conducting research Systems Analysis in Educational Management 15 Systems View of the School System System approach in education is a method of examining an educational system or program not as an isolated entity with independent parts but as an organic whole having critical interrelationships with other educational subsystems and with the socio-economic environmental at large (Zwaenopoel). The focus of system analysis is the critical relationship, both inside the system and between the systems and its surroundings, as well as the dynamic changes taking place in these relationships. This means that if education is regarded as a system, then it follows that its problems cannot be solved in isolation from the total system. Basically, the environment must be considered because it constraints and system resources. It contains political, economic, technological, social and cultural forces that impinge upon the system. It causes system problems and it also can provide system solutions to these problems. Summarily, systems analysis as an approach of research, could be used either particular problem areas of a school system or to analyze a whole school system or a subsystem en toto. For example, the problem on why teachers stay for many years in a particular school is research on a particular problem. Questionnaire could be designed which will indicate the various reasons which may explain why faculty members prefer to stay. These reasons may belong to the social subsystem, the cultural subsystem, and the economic subsystem of a particular school or school system. Thus, the questionnaire based on the systems approach would include items belonging to the social subsystem, cultural subsystem, and economic subsystem. A model questionnaire (by Zwaenepoel, 1985) is given here for better understanding of the systems approach (Note: The emphasis is on the items under each type of subsystems. No instruction is given for the participant to do) A. Items Belonging to the Social Subsystem 1. 2. 3. 4. 5. 6. 7. 8. 9. The principal supports teachers who encounter difficulties with parents and students. The parent-teacher relationship is characterized by mutual support and cooperation The school and the community do not restrict my personal life. My co-teachers are very helpful both in my professional development and social well-being. I enjoy working with my co-teacher; they accept me and have confidence in my abilities My students are well-behaved and are eager to learn. The principal is consistent and practical I would find it difficult adjusting again if I transfer to another school. I like the way the school administrators, the faculty, the students and the community people interrelate with one another. 10. I like my student and enjoy working with them. Systems Analysis in Educational Management 16 B. Items Belonging to the Cultural Subsystem 1. I am a native of this community. 2. I like the religious atmosphere within the school. 3. The goals and ideals of the school are consistent with the community and national development goals. 4. I speak the dialect in the community. 5. The philosophy of the school is compatible with mine. 6. The desirable Filipino values like “pakikisama,” “utang-na-loob,” “hiya” etc. are keenly observed here. Step: 1: Identify the goals and aims of the educational program. Step: 2: Gather quantitative and qualitative data on the economic, social, and cultural subsystem of the educational program and their interrelationships. Data on the economic subsystem financial resources human resources physical resources Data on social subsystem administrators teachers students Systems Analysis in Educational Management 17 Data on cultural subsystem Aims curriculum in terms of relevance methodology in terms of effectiveness instructional materials in terms of relevance of content The data gathered on the different subsystem could be analyzed in terms of their interrelationships with given standards. For example, data on the interrelationships on the economic subsystem could be compared with given standards in terms of: per student cost; salary structure; budgeting system income-expense, and percentage of expenses for salaries, etc. Step 3: Construct an evaluative instrument which can gauge the students’ knowledge, skills, attitudes and values after the educational program had been implemented. Administer the instrument to students at the entry level and exit level of the educational program and subsequently compare the results of the evaluation at the entry level and exit level in order to determine what the students have acquired in terms of knowledge, skills, attitudes, and values. Step 4: Analyze and interpret data gathered about the inputs and its processes (obtained under Step 2) and the outputs (obtained under Step 3) which is the level of knowledge and skills acquired and the attitude and values developed among the students. Vis-à-vis the aims and objectives of the educational program being evaluated. The foregoing discussion presents in a capsulized form how to utilize systems analysis in conducting research. As pointed out, research can be conducted on specific problem within the school system or an academic department of a college or university. Systems Analysis in Educational Management 18 LEARNING ACTIVITIES Using the questionnaire on why teachers prefer to stay in a certain school, construct a questionnaire to determine why students prefer to study in a certain school. Have 5 items for each category as follows: Items belonging to Economic subsystem 1-5 Items belonging to Social subsystem 1-5 Items belonging to Cultural Subsystem 1-5 Systems Analysis in Educational Management 19 SYSTEMS ANALYSIS IN EDUCATIONAL MANAGEMENT MODULE FIVE THE USE OF SYSTEMS ANALYSIS IN EDUCATIONAL PLANNING OBJECTIVES At the end of this module, you should be able to: 1. acquire a working knowledge on the concept and importance of educational planning 2. identify the factors to be considered in planning 3. demonstrate how to use systems approach in making educational plans 4. appreciate the advantages of using the systems approach in educational planning Systems Analysis in Educational Management 20 Concept of Planning According to Zwaenepoel (1985) planning is both an organizational function and a responsibility of school managers or administrators. It is required because of the need to shape the future in desirable directions to take account of change, and to manage the major achievements that may entail. It is endemic in all types of organizations, whether economic, political, or social. Planning results in concrete plans in all types of organizations whether operational, procedural, conceptual, or strategies. The process and skills or relating the present to the future and to desired goals are embodied in the concept of planning. In planning, we don’t wait for problems to occur before taking action. We should continuously assess progress, objectives, and past decisions by observing present conditions and by studying trends, forecast and predictions. Gleaned from the foregoing discussion, we can define planning as an executive action that involves anticipating influencing, and controlling the nature and direction of change. Planning also means thinking that takes place prior to actions or decisions. It is done to decide what to do and how to do it before taking concrete action. Managerial Problems in Planning There are four managerial problems that may enter into the process of planning. These are evaluation or assessment of present conditions, time factor, collection and analysis of data, and the existence of a hierarchy of plans within the school as an organization. Evaluation of present conditions or situational analysis. In assessing/evaluating existing conditions, inadequacies that would lead to the desired change must be recognized. The planner must be aware of dissatisfaction with present conditions because from such dissatisfaction will arise the controlled and planned changed that is intended to prevent or minimize problems or alleviate problems that have arisen. The factor. The time span which planning covers ranged from relatively short-term to long-term duration. The planner faces a time span ranging from the immediate present to the indeterminate future. Short-term planning is concerned with the near future, like plan for one school year or the next two or three years. Long-term planning may cover the next five to ten years. Collection and analysis of data. Planning depends for its effectiveness on the quality and quantity of data available to the planner. It is necessary to identify reliable sources of information, evaluate the worth of these sources and judge the value of the materials. Information in planning may be classified as internal and external. Internal data consist of records of costs, production sales, labor requirements, knowledge of quotas, objectives, and other strategic matters describing the existing conditions. External sources include a large number of regular newspapers, periodicals, and other publication from industry, community, and government. Systems Analysis in Educational Management 21 Hierarchy of plans. This pertains to plans that are arranged according to degree of importance. The higher the level of the organization, the broader and longer the scope and coverage of the plan is. Judging the degree of importance of the various plans in the school system helps the planner to see how his particular planning must fit into the other existing or contemplated plans. For example, in the preparation of the overall budget for the school year, each unit of department prepares its particular budget by requesting its subdivisions to prepare their budget. Thus each level plans its budget and the successively higher levels incorporate the budgetary plans of those below. Educational Planning Educational planning is defined as a rational scientific method of choosing alternatives covering the needs of education in its social subsystem, cultural subsystem, and economic subsystem and relating them to the social, cultural, political, and technological system of society, in order to perform a responsible choice and implement the chosen option. The necessity of educational planning is due to the following factors: 1. Rise in the student participation rate in higher education 2. Economic or financial resources are getting scare for education 3. The educational system is not adjusted to the requirements in the labor market which results in the oversupply of graduates. 4. Unemployment is increasing while educational cost per student is rising 5. There is discontent among the youth on many issues against the school Systems Approach in Planning In using the systems approach to planning we start by conducting an appraisal of the existing conditions through feedback or through measure of external productivity, that is, the use of benefits gained. Our purpose is to determine if there is a difference between the desired outcomes (objectives) and the observed products (benefits). Then we identify the extent of integration, extent of congruence, and extent of relevance of the objectives and the benefits. This is followed by the optimization of benefits through improved internal efficiency, increased relevance (better matching of course offerings and societal needs), and improved societal absorptive capacity. The paradigm below shows how to use they systems approach in educational planning. Systems Analysis in Educational Management 22 Paradigm on Planning Inputs Assessment or evaluation results on the following areas: Congruence on program output vs. institutional goals Process Outputs Design plan according to goals/objectives Improved quality educational services Taking into consideration provisions for effective linkages and feedback mechanisms for on-going assessment of plans made Availed to clientele of Increased benefits accrued to better qualified graduates Relevance between program outputs and individual and societal needs Feedback Advantages of System Approach Harry M.W.J. (1982) gave the following advantages of using systems approach in educational planning. 1. It assumes that a system has a plan which is systematically working towards the accomplishment of specified and operationally defined achievements. Meaning the system is always having an aim. 2. A system is adaptive, flexible, and will take the options and constraints of its environment into consideration while trying to reach its aims. 3. It assumes that the system has a built-in mechanism of quality control, that evaluates the adequacy of all components in the system and provides feedback about the progress in the direction of the aim. 4. A system will try to minimize the input needed and the same time maximize the output. Systems Analysis in Educational Management 23 LEARNING ACTIVITIES PRACTICAL APPLICATION 1. Complete the following group of words: 1. Planning is required in order ________________________________________________. 2. Time factor poses a problem to the planner because ______________________________________________________________________ 3. Information used in educational planning may be classified as _______________________________________________________________________. 4. One factor that necessities planning for change in the school system is _______________________________________________________________________. 5. The system should always have an aim because _______________________________________________________________________. 2. Explain the various steps you are going to undertake if you intent to determine if there is a reasonable balance between the numbers of college graduate and the demand for employment. Systems Analysis in Educational Management 24 SYSTEMS ANALYSIS IN EDUCATIONAL MANAGEMENT MODULE SIX THE USE OF SYSTEM ANALYSIS IN A SMALL GROUP AS A SYSTEM OBJECTIVES At the end of this module, you should be able to: analyze the components and principles underlying small group as an open system list and explain the major input, throughout, and output variables in a small group system and provide examples of their interdependence demonstrate skills in the use of system theory in analyzing a group as a system Systems Analysis in Educational Management 25 The Small Group as an Open System Through experience we have observed that when a new person joins a group, the group changes in some ways. For example, when a new baby is brought into a family all family relationships will change, including between parents, between the other children, and between the parents and the children. Eventually, new relationships must be accommodated between everyone else and the new baby. This illustrates how the situation in the family is transformed into a system where a set of relationships among interdependent, interacting components and forces is established. As we have learned in the previous modules, general systems theory is built upon an analysis of living entities as they attempt to remain in dynamic balance with the environment by constant adjustment. This situation is also true with a small group like groups formed during seminars and workshops. There are principles to be considered when analyzing a small group as an open system. An open system is a situation where the group interacts freely with the environment. Open principle is what we call interdependence which states that the parts of a system do not operate in isolation but continuously affect each other. For example when the cheerful chair of a committee comes to a group meeting a grouchy mood, the members will feel uneasy and the group’s normally effective decision-making will be impaired. This happens because being independent in the actions we take, sometimes there are unanticipated consequences that will affect all the members of the group. Another principle is the system property of nonsummativity (nonadditivity) which states that the whole system is not the sum of its parts with either positive synergy or negative synergy operating. A strong basketball team for instance is not just the sum total of the abilities of each member of the team but rather how they observe teamwork then they play. Similarly, a group of intellectuals as one group, does not necessarily produce the best output. It all depends on how they interact, synchronize, and harmonize their individual resources and efforts. Sometimes, in other areas of endeavor, groups frequently design technologies beyond the collective capacities of the individual members. In other words, no one can predict whether a group will experience positive or negative synergy. This brings us to the concept of ambiguity which sometimes characterizes group behavior. It is said that the amount of ambiguity determines the types of obstacles the group will encounter. In any case, the communication behavior of the group members is the principal determining factors for the group’s gains and losses. Another principle is multiple causation which states that whatever happens in a system is not the result of a single, simple cause, but is produced by a complex interrelationships among multiple forces. At this instance, we can invoke the argument that “the act of one is the act of all”. Systems Analysis in Educational Management 26 Variables in a Small Group The variables of a system are its characteristics or dimensions. They are classified into individual-level or system-level. Individual-level variables are the properties of individual members, such as their traits, skills, abilities, expertise, values, and attitudes. System-level variables are characteristics of the group as a whole such as societal and cultural norms, degree of cohesiveness, and procedures the group uses. The individual-level and the system-level variables are interdependent within themselves and with each other. However, there may be a situation where the individual-level variable is not congruent with the system-level variable. For example, the information (individual-level) a member wants to share during a group discussion, is not acceptable to the majority of the members due to moral norms (system-level). This will adversely affect the output of the group work. In a small group, the input variables are the components from which a small group is formed and that it uses to do its work. These may include the members, their reasons for the formation of the group, resources such as information, money, expertise, and tools; and environmental conditions influences the group. These variables determine the success of the group. The throughput variables of a small group consist of how the group functions or what it actually does to transform the inputs into final products. Examples are roles, rules, norms, and procedures that the group follows, leadership style or behavior, and communication among its members. The output variables of a group are the tangible work accomplished such as written reports, and policies developed, changes in members’ commitment and increased self-confidence among others. Feedback is a response to the group’s output. It may be in the form of information or criticisms which can help the group determine whether or nor it needs to make adjustments to realize its objectives or reach its goals. Just as input, throughout, and output variables are interdependent, so is a group highly interdependent with its environment or the setting in which the group exists. Most groups are part of a larger organizational structure and must interact with individuals and other groups within that structure. The reason for this is that, most groups are not self-groups are not selfcontained entities but are highly dependent on their environments. Figure 1 shows the interrelationships of the variables in a group as an open system. The figures shows that there are many variables, included in each of the main system categories. The inputs flows into the machinery of the system where they are processed and changed during the throughput process. The exit channel at the bottom represents the system’s outputs. The tube on the right side represents the feedback channel that provides responses to the system’s outputs. Systems Analysis in Educational Management 27 LEARNING ACTIVITIES 1. Give one concrete example (situational) for each of the following principles underlying a small group as an open system. a. interdependence b. nonsummativity c. multiple causation 2. Explain how you would reconcile different ideas expressed by each group member in order to arrive at wise decisions. 3. Assuming that you are the chair of one of the groups formed during a workshop on Values Education. Your output would be an action plan on the identification of core values that the school aims to adopt and integrate into the curriculum. Make a comprehensive explanation/ discussion how your group will be able to come up with an action plan by utilizing the different categories of variables as show in Figure 1, page. Systems Analysis in Educational Management 28 BIBLIOGRAPHY Bilhart, John and Gloria Galanes, Katherine Adams. Effective Group Discussion. New York: McGraw-Hill 2001 Hanson, Mark E. Educational Behavior and Organizational Behavior. Mass: Allyn and Bacon, 1991 Henry, Nicolar. Public Administration and Public Affairs. Englewood Cliffs: Prentice-Hall, 1995. Lunenberg, Fred. Educational Administration: Theory and Practice. New York: McGrawHill, 1991. Rosenbloom, David H. Public Administration. New York: McGraw-Hill, 1998. Zwaenepoel, Paul P. Systems Analysis in Education. Manila: UST Press. 1985. Systems Analysis in Educational Management 29