Development of Checker Training Module, Skill Matrix & Upgradation of Quality
Manual – SSAL-2
Sayantan Raha, MFT
Background
Global business in apparel sector is dependent on quality characterization as major buyers want to ensure about the quality
of the merchandise prior to the delivery to the consumers. This project has been selected for every quality related activities
in our organization. Upgrading & improvement of the same will be a challenging job nowadays.
Objectives:
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Review of old process &
quality manual
Process smoothening of
internal & buyer or third party
audits.
Defect analysis & making of
defect libraries.
Total defects will be reduced.
Development of Checker’s
skill matrix.
Process sheet upgradation
will helps the confidence of
the quality checker.
Reworks will be reduced
Online & Offline
implementation of training
manual.
Research Methodology:
1
• Study of the functioning and activities
performed in quality department
2
• Collect information regarding existing
training manuel & quality manual from the
quality department.
3
• Analyse the data based on internation
quality standards
• Soft Skill & other criteria
analysis.
• Descriptive analysis was done
to identify critical operations for
better
quality
control
by
identifying the major source of
defects/rework.
• OQL reports analysis, DHU
analysis for defect minimization
as well as Skill matrix
development.
4
Findings & Conclusion:
• Developing checker training manuel &
Skill matrix by try & test (pilot run)
• And upgradation of Quality manual
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5
• .Collect feedback
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Keywords
6
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Quality Manual, OQL, DHU,
Quality Tools, Digital Quality
reports, Sig sigma, DMAIC, PDCA
cycle, Poka Yoke;
• Final implementation of the checker's
training module & Skill Matrix in the Dept.
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Research Tool:
Questionnaires,
interviews,
Informal
enquiries, MS Excel, 7 QC Tool, Six Sigma
DMAIC tool.
Analysis:
Descriptive analysis was done with DHU &
RAM reports with various general format
and list out of all defects in trs & jkt line.

Development of quality
checker’s rating & grading
chart.
Creation
of
operator’s
confidence & motivation.
Improving quality training
manual by local languages
along with pictures.
Reduction of reworks can
profitable
for
our
organization.
It will be helpful for proper
quality
auditing
requirements.