Sarjana Moren Asok kumar 214792303 22/ September/ 2018 ADMS 1000 Section C Question 1: Verizon communication Inc. is a telecommunication network that brings in constant changes in technology and innovation at a rapid speed. The five elements of structure are work specialization, centralization, departmentalization span of control and formalization. Work specialization tells whether the work is divided into functional or social specialization. Functional specialization means a work is divided into smaller units, so the work can be simplified. Social specialization refers to a specialization of an individual in a specific professional skill. The second element of structure is centralization. When the decision-making power is on top of the organizational hierarchy is known as centralization and when it is on the lower level employees then it refers to decentralization. The next element is departmentalization. Individual groups are called departments and it is sorted based on the tasks that the workers in each department perform or based on product, brand line, geographical location or even consumer’s need. The fourth element is span of control which mean how many employees can one supervisor handle in an organization. The final element is formalization which means highly standardized work that are govern by rules, regulation and procedures. Verizon Communication Inc. is operational based divisional organizational structure. The current goal for this company is to expand in Canada where it uses media and telematics from Yahoo to enhance its advertising and business. In addition, the network and technology division start to develop new network and technology using fiber optics and customer and product operation division starts to establish a new business in Canada. The company works as in hierarchy where top-level employees have different task to perform than lower level employees. Lower level employees play a major role in this business where it involves creativity and innovation of new technology causing a quick change in the company. Functional jobs are performed by a set of different departments and geographical division provides faster networks to the customers throughout United States. Smaller division working together shows that it has a best span of control and providing network to Canada requires fulfilling new rules, regulation and procedure in the new country of their business. Sarjana Moren Asok kumar 214792303 22/ September/ 2018 ADMS 1000 Section C Question 2: Verizon is better suited for the organic structure that tend to have jobs that are enriched with varieties of tasks and responsibilities. It performs a team-based approach and lower level employee’s decision-making skills are valued more than higher level employees. Organic structure has the ability to change, process, analyze distribute information and knowledge at a faster rate. To stay competitive in business, efficient communication between departments and introducing new innovations that stand out than other companies are required. In this structure everyone plays a key role in decision making process where decentralizing decision-making employees can make important decisions too. This helps to increase creativity when developing new products and finding new solutions to problems. In addition, organic structure has large network authority, employment is based on goal oriented than job oriented and employee empowerment is encouraged by the company.
