Marketing Plan For Selling Your Property Prepared For: Prospective Sellers of Real Estate A Summary of Our Marketing Plan for Selling Your Property at Maximum Value ______________________________________ Prepared By: Type Your Name Your Title Company Date 1 23 45 Our Step-by-Step Marketing Plan for Selling Your Property at Maximum Value Table of Contents Introduction: A proven business approach based on hard work and results. Section 1: How our training, licensing, and certifications benefit you. Section 2: Our Marketing Plan For Your Property Section 3: How our membership in the NATIONAL ASSOCIATION OF REALTORS benefits you. Section 4: How our business approach benefits you: “Excellent Customer Service and Always Putting The Customer First”. Summary: A summary of key points. Introductory Package Prepared For: Prospective Sellers of Real Estate Prepared By: (insert your name and title) Our “5-Point Approach” differentiates us: http://na223.org/why-us.htm 2 Introduction A Proven Business Approach Based On Hard Work and Results Introductory Package Prepared For: Prospective Sellers of Real Estate Prepared By: (insert your name and title) Our “5-Point Approach” differentiates us: http://na223.org/why-us.htm 3 Introduction Dear Type Customer Name Here: Thank you for the opportunity to discuss your real estate needs and how our services can help you achieve your objectives. It has been a pleasure meeting you and I look forward to providing you with excellent service and support. The purpose of this Marketing Plan Package is to highlight our unique services and credentials, in order to market your property to meet your goals. These credentials have enabled us to earn some of the industry’s highest distinctions, and most importantly, the trust of our customers. Highlights of how our services can help us achieve your real estate objectives include: Selected to membership in the NATIONAL ASSOCIATION OF REALTORS (NAR). Founded in 1908 and the world’s largest professional organization at 720,000 members, this industry-leading resource helps us to find the best real estate solution for you. We are extensively trained and fully licensed as an authorized REALTOR enabling us to provide unmatched services for you. This ranges from being able to instantly place your listing in the area’s most successful databases, advertising in major newspapers to informing a select group of investors. These investors are frequent buyers as they have a high level of confidence in our firm’s listings and business approach. Additional detail is enclosed for your convenience. A proven, effective Marketing Plan. As you will see, our enclosed marketing plan for your property provides a highly professional approach. It can help your property sell more effectively. Excellent Customer Support – always putting the customer first. This business approach has caused us to earn the confidence of hundreds of customers - to a level which has earned us membership in some of the industry’s most distinguished organizations, such as the NATIONAL ASSOCIATION OF RETIRED PERSONS http://NARP.org. NARP helps us provide a higher level business approach for the benefit of our customers. Learn more on this approach at: http://narp.org/why-us.htm. Our marketing solution is designed to provide you with excellent sales price for your property. Because we only market properties meeting the Introductory Package Prepared For: Prospective Sellers of Real Estate Prepared By: (insert your name and title) Our “5-Point Approach” differentiates us: http://na223.org/why-us.htm 4 highest standards for value and have a loyal following of buyers and investors, we are able to sell properties quickly. The following pages provide additional detail on the capabilities and services mentioned above. In summary, our goal is to help you achieve your goals. Our certifications from the industry’s leading institutions, proven track record, Marketing Plan, and customer-first approach will enable us to market your property to meet your goals. Thank you again for your time and consideration and I look forward to providing you with excellent service and support. Sincerely, ________________________ Type Your Name Here Type Your Title Here Type Your Company Name Here Introductory Package Prepared For: Prospective Sellers of Real Estate Prepared By: (insert your name and title) Our “5-Point Approach” differentiates us: http://na223.org/why-us.htm 5 Section 1: How Our Training, Licensing, and Certifications Benefit You Our Continuous Training Enables Us to Serve Customers Better Introductory Package Prepared For: Prospective Sellers of Real Estate Prepared By: (insert your name and title) Our “5-Point Approach” differentiates us: http://na223.org/why-us.htm 6 How Our Training, Licensing, and Certifications Benefit You The Benefits of a REALTOR® A real estate licensee has passed the licensing examination, which makes them eligible to become a real estate agent. However, a REALTOR® has not only passed their licensing examination to become a real estate agent, but has also been selected to membership in the NATIONAL ASSOCIATION OF REALTORS® (NAR). The NAR is a real estate trade association, and its members abide by a strict 17 article Code of Ethics. REALTORS® are also expected to maintain a higher level of knowledge of the process of buying and selling real estate. Evidence of the public’s satisfaction with REALTORS® includes surveys showing 84% of homebuyers would use the same REALTOR® again. As you will see in the following paragraphs, working with a certified REALTOR® is an important consideration when buying real estate. Saving You Time and Money A REALTOR® has the expertise, resources and contacts to make your home selling experience highly effective. This is especially important because a house is typically a family’s largest investment - selling it for the right price will impact your family’s quality of life for many years. The following provides examples of the services we provide as certified REALTORS®. The Process of Selling a Home A REALTOR® will start by giving you an overview of the selling process to make you aware of what is involved in the transaction. They will show you a general plan on how they intend to market your property. Introductory Package Prepared For: Prospective Sellers of Real Estate Prepared By: (insert your name and title) Our “5-Point Approach” differentiates us: http://na223.org/why-us.htm 7 Section 2: Marketing Plan For Your Property Our Step-by-Step Plan for Selling Your Property at Maximum Value 1 23 45 Introductory Package Prepared For: Prospective Sellers of Real Estate Prepared By: (insert your name and title) Our “5-Point Approach” differentiates us: http://na223.org/why-us.htm 8 Marketing Plan For Your Property (please see details on following pages) 1 2 3 4 Marketing Your Property Identify Price Range Learn Seller’s goals & determine list price Security Benefits We immediately inform all other agents of your property via the area’s MLS database. We market your property to the firm’s established list of investor-buyers. See #2C below describing how our professional approach has attracted a strong portfolio of serious investor buyers. Benefit: increases likelihood of a quick sale at your desired price. Also markets to firm’s database of previous customers, referrals, friends and family, and personal contacts. See 2D for why our database is particularly strong. 2E below describes how our professional approach helps “just looking” prospects change to “buyers”. Benefit: increases likelihood of a quick sale at your desired price. We conduct Open Houses. See #2F below describing how our ability to advertise your Open House via my Member Profile at NARP.org increases attendance. Also our professional approach at Open Houses consistently drives excellent attendance. Benefit: increases likelihood of a quick sale at your desired price. Advertising in highpayoff media, newspapers, etc. Mailing Campaigns using our professional library of letter, brochure, and mailer templates. See 2G below for details. We can pre-qualify prospects, plus accompany them through your property. Protects you from having strangers visit your house. Signing a Contract We can make sure the contract covers key areas without losing your negotiating position. 5 Watching Over The Process To Closure We can help you resolve problems which may arise i.e. repairs, title issues, etc. with minimal headaches. Helps bring the process to closure as rapidly as possible. Plan Details: 1. List Price We can quickly help you identify the reasonable asking price for your house. A REALTOR® can inform you of the most current pricing in the local marketplace, plus the financing, terms, and condition of competing properties. These are all important in order for your property to be sold at the best price, quickly and without headaches. 2. Marketing Your Property Effectively A. As REALTORS, we are trained to identify what reasonable repairs or cosmetic work (if any) is recommended in order maximize the selling price. B. Effective marketing involves making sure that, not only does the general public know about your property, but also all the real estate agents in the area. Nationwide, about 52% of real estate sales are cooperative sales. This means that a real estate agent other than yours brings in the buyer. The main vehicle real estate agents inform each other about new properties on the market is through a computer database called a Multiple Listing Service (MLS). Because this service is used by virtually 100% of REALTORS, your property will receive very quick exposure, and possibly a quick sale. C. We use additional channels to inform the marketplace regarding your property such as open houses, other cooperative databases, and a following of investors. Investors typically are only attracted to firms with which they have a long relationship. This relationship is built only after the investor feels confident that the real estate firm has a sound business approach which attracts high quality properties. Our firm “customer-first” business approach has enabled us to gain the trust of perhaps the largest list of investor-buyers. This gives us an additional buying channel for your property. We market your property to the firm’s established list of investor-buyers. Also, as members of NARP.org we use their professional sales tools to make your property get noticed by the investor-buyers. Examples: Intro Packages to Buyers – we use this package to show our professional approach to investor-buyers which augments the number of investor-buyers we have available. D. Our database of prospective buyers can quicken the sale of your property. We can contact previous customers, referrals, friends and family, and personal contacts regarding your property. However, my buyer database is particularly strong due to my online strategy to locate potential buyers. For example, I receive many leads from my Member Profile which is available on every page of the Search Engine at NARP.org. Plus, I stay in touch with these potential buyers via a monthly newsletter. E. Our professional approach with buyers helps transform prospects who are “just looking” to active buying. Foe example, we provide a Property Visit Packages for Buyers. Buyers like this package because it helps them focus on their key specifications, plus it organizes the properties they are viewing. This enhances credibility, and helps the buyer feel organized and ready to make a buying decision. Quickens the sales process. F. We conduct Open Houses to increase buyer traffic to your property. To enhance the effectiveness of our open houses, we use our professional Open House tools from NARP.org. Examples: - Professional Open House Invitations are sent to my database of prospective buyers. Your Open House is also advertised my Member Profile at NARP.org, a high traffic real estate site. The community knows that our Open House’s are conducted very professionally, making attendance strong. For example, we use a Guest Register at all open houses and follow-up with each attendee via telephone and our monthly newsletter. Also, at the entry to the open house we provide custom brochures and can even provide our auto-looping, 5-Point Business Approach presentation on a laptop (enhances credibility). This professional approach has enabled us to earn excellent sales results for our customers. G. We can conduct effective mailing campaigns to market your property. For example, we can instantly tap into a library of professional letter templates, and brochure and mailer templates at NARP.org. H. Advertising your property in the local media i.e. newspapers, selected journals, etc. is also part of our marketing strategy for your property. We are experts at knowing which are the best periodicals to advertise your property, where and when to place the ad, and how often to run the ad. Surprisingly, most sales do not come from advertising. According to the The National Association of REALTORS®, research indicates relatively few real estate sales are the result of advertising. Instead, 82% are from real estate agent contacts with previous customers, referrals, friends and family, and personal contacts. 3. Security Benefits Introductory Package Prepared For: Prospective Sellers of Real Estate Prepared By: (insert your name and title) Our “5-Point Approach” differentiates us: http://na223.org/why-us.htm 11 A benefit of marketing your property through a REALTOR® is you do not have to have strangers into your house. Your REALTOR® will generally prequalify prospects, plus accompany them through your property. 4. Making Sure Your Negotiations Cover Key Areas A REALTOR® can help you evaluate a buyer's proposal objectively and without losing your negotiating position. This initial agreement begins a series of appraisals, inspections, and financing. Many issues can arise during this process. A benefit of a REALTOR is they can help you write a binding, winwin agreement which all parties can agree on. The net result: your property sells quicker for the price you desire. 5. Watching Over The Process, Negotiations, and Closing As mentioned earlier, problems may arise from when the initial sales agreement is signed to the actual closing or settlement. Unexpected repairs may be needed in order to secure financing, corrections may be needed on the title, etc. Sometimes, just the paperwork to fix these issues can be very frustrating and time consuming for sellers. As REALTORS, we can help you resolve these issues and bring the transaction to closure. Introductory Package Prepared For: Prospective Sellers of Real Estate Prepared By: (insert your name and title) Our “5-Point Approach” differentiates us: http://na223.org/why-us.htm 12 Section 3: How Our Membership in the NATIONAL ASSOCIATION OF REALTORS® Benefits You A Higher Level of Service For Customers How Our Membership in the NATIONAL ASSOCIATION OF REALTORS® Benefits You As mentioned earlier, being selected to membership in the NATIONAL ASSOCIATION OF REALTORS® (NAR) indicates that we agree to a strict, 17part code of ethics, and maintain a higher standard of knowledge regarding real estate transactions. This helps to make your real estate transaction go smoothly and effectively. For your reference, the NAR was founded in 1908 and has grown to 720,000 members (REALTORS®). These members are organized into 54 state and territory associations and 1,700 local associations and boards. NAR members also participate in NAR sponsored institutes such as the following: Counselors of Real Estate Commercial Investment Real Estate Institute Institute of Real Estate Management REALTORS® Land Institute REALTORS® National Marketing Institute® Real Estate Brokerage Managers Council Residential Sales Council Real Estate Buyers Agent Council Society of Industrial and Office REALTORS® Women's Council of REALTORS® Appraisal Section and International Section The benefit of these institutes are the additional skills they provide which enables REALTORS® to yield better results for customers such as you. As members of the NATIONAL ASSOCIATION OF REALTORS®, we incorporate its code of ethics and additional resources into our daily business approach. This enables us to better serve our customers and achieve their goals. Introductory Package Prepared For: Prospective Sellers of Real Estate Prepared By: (insert your name and title) 14 Section 4: How our 5-Point Business Approach Benefits You "Always Provide Excellent Customer Service and Always Put The Customer First". Introductory Package Prepared For: Prospective Sellers of Real Estate Prepared By: (insert your name and title) 15 How our 5-Point Business Approach Benefits You Our firm was built upon the philosophy of providing exceptional service to our customers. We believe excellent customer relationships are earned through hard work, follow through, and consistently doing what we say we will do. Above all, by providing a buying experience for our customers which exceeds their expectations so they will select our company again for future real estate needs. This business approach has caused us to earn the confidence of hundreds of customers - to a level which has earned us membership in distinguished organizations, such as the NATIONAL ASSOCIATION OF RETIRED PERSONS (NARP) http://www.NARP.org. NARP helps us provide a higher level business approach for the benefit of our customers. Learn more on our approach at: http://NARP.org/why-us.htm. 5. Results: 4. Sustainability: 3. Approach: 2. Resources: 1. Highly-Trained Agents Does the real estate firm adhere to the building blocks below, to consistently achieve excellent customer results. Our Answer: YES. Benefit: we help you achieve your goals quickly and costeffectively. Does the real estate firm use emerging technologies which will enable it to sustain consistently high levels of customer support now and in the future? Our Answer: YES. Benefit: you will always receive the most up-to-date information from us, to achieve your goals effectively. Does the real estate firm deliver a “Customer First” approach -giving you a professional, effective transaction from initial sales call to closing and post sales. Our Answer: YES. Benefit: achieve your goals with a vendor focused on pre and post sales excellence. Are the firm’s representatives members of the National Association of Real Estate Leadership (NARP.org) which gives them 24/7 access to tools for increased professionalism and communication? Our Answer: YES. Benefit: customer goals are achieved more effectively. Does the real estate firm employ not only graduates of formal real estate licensing institutions but also, agents who have earned the certification of REALTOR®? Our Answer: YES. Benefit: you receive the most up-to-date recommendations and service support. Introductory Package Prepared For: Prospective Sellers of Real Estate Prepared By: (insert your name and title) 16 Our highly professional approach consistently earns us the highest regional rankings for customer satisfaction. For example, we provide customers the following documents to keep them informed every step of the way – from pre to post sales for maximum customer benefit: Our Typical Sales Approach: Initial Contact: We provide you with a professional Intro Package to help you understand the sales transaction process, plus initial info on our firm. We begin learning your objectives. Benefit: learn how we can achieve your goals more costeffectively. Marketing Plan: We construct a Marketing Plan Package which shows you stepby-step, how we will market your property for maximum gain. Benefit: you clearly see the value we provide for the commissions we earn. Moving: Once your house has been sold – we don’t stop there. We provide a complete, “Relocation Info Package” to help your move to your new house as effective as possible. Benefit: a wealth of information to make your move very smooth i.e. Relocation Guide Checklist Movers Maps Childcare Furniture Intro Package For Sellers Auto care Much more Our Marketing Plan for Your Property Introductory Package Prepared For: Prospective Sellers of Real Estate Prepared By: (insert your name and title) Post Sales: Even months and years after your transaction, we’ll keep you informed of real estate trends, Educational Seminars, etc. Benefit: you stay informed of market opportunities, your increasing property value, etc. The preceding approach differentiates our firm and enables us to earn the highest ratings for client satisfaction. Relocation Tips Package TREND Report 17 Summary Summary of Key Points Summary In summary, our goal is to help you sell your property quickly and at your desired price. Our certifications from the industry’s leading institutions, proven market strategy, and customer-first approach will enable us to provide an excellent solution to meet your real estate needs. Thank you for your time and consideration and I look forward to providing you with excellent service and support. Introductory Package Prepared For: Prospective Sellers of Real Estate Prepared By: (insert your name and title) 19