INVESTOR PRESENTATION August 2020 CONTENTS TABLE OF CONTENTS Majid Al Futtaim H1 2020 Performance Update Appendix • Majid Al Futtaim Group Overview 2 H1 2020 Overview 2020 HAS BROUGHT UNPRECEDENTED DISRUPTION ON A GLOBAL SCALE WE HAVE REMAINED VIGILANT AND ADAPTED TO THE NEW REALITY ACROSS OUR PORTFOLIO MAJID AL FUTTAIM SITES TEMPORARY CLOSURE DATES 1 Business UAE KSA Oman Qatar Kuwait Lebanon Bahrain 25 Ma r - 9 Apr Egypt Jordan Kenya Iraq 29 Ma r - 25 Apr - - - Shopping Malls 25 Ma r-24 Apr - 18 Ma r-24 June - - 12 Ma r - 1 June ULOs 15 Ma r-27 Ma y - - - - - 18 Ma r - 25 Ma r-27 June - - - 22 Ma r - - - - - - 16 Ma r - - - - - Never Cl os ed Never Cl os ed Never Cl os ed Never Cl os ed 12 & 19 Apri l Never Cl os ed cl os ed on weekends duri ng Apri l Cl os ed duri ng Ma y 15 Ma r- 27 Ma y 11 Ma r- 21 June 18 Ma r - 13 Ma r - 9 Ma r - 9 Ma r- 2 Jul y 18 Ma r - 18 Ma r- 27 June - - - Leisure & Entertainment 15 Ma r- 4 Jul y 15 Ma r- 21 June 18 Ma r - - 15 Ma r - 9 Ma r- 2 Jul y 18 Ma r - 25 Ma r- 27 June - 28 Ma r - - - - - - Hotels 2 Retail 3 Cinemas Fashion Never Cl os ed 3 25 Ma r-24 Apr 16 Ma r - 28 Apri l 18 Ma r- 24 June 18 Ma r- 1 Jul y 15 Ma r-30 June 24 Apr - 7 Ma y 25 Ma r - 9 Apr 24 Apr - 7 Ma y Georgia Never cl os ed on Cl os ed Apri l 4 & 5 17 Apr - 21 Apr - Armenia Never Cl os ed Pakistan 25 Apr - 1 Ma y - WHILE ADOPTING A ROBUST COVID-19 RISK MANAGEMENT PROCESS ✓ Weekly monitoring of operational metrics (footfall, customer growth, basket size) and financial metrics (revenues, costs, working capital and net debt position). ✓ Bi- weekly meeting of the Crisis Management Team with focus on employee health and safety, operations and business performance. ✓ Regular reporting to the Board of Directors on financial & business positions, and liquidity. 1 Green shading indicates sites which have re-opened out of 13 remain closed 3 3 Metro stores closed temporarily in UAE during April 2 7 hotels 4 - Uganda Never Cl os ed - AGILITY AND DIVERSIFICATION HAS BOLSTERED OUR RESILIENCE A LEAN AND AGILE APPROACH Cost & Balance Sheet Optimization Procurement and Supply Chain Financial Discipline & Risk Management Capability Building ACROSS A DIVERSIFIED PORTFOLIO 5 Sustainability Sustainability OUR SUSTAINABILITY STRATEGY IS INTEGRATED IN THE WAY WE DO BUSINESS Our strategy will manage the socio-economic and environmental issues that matter most to us and our stakeholders • Local economic development • Promoting sustainable lifestyles • Product quality & safety • Crime and security • Community well being & public realm • Responsible procurement TRANSFORMING LIVES • Net Positive carbon • Net Positive water • Circular economy • Climate change adaptation • Ecosystem services RETHINKNG NON-EXHAUSTIVE RESOURCES • Healthy workplaces • Human rights & employment conditions • Health & safety • Changing role of women in the workplace EMPOWERING OUR PEOPLE Majid Al Futtaim has been recognized by external agencies: 18.1/100 Low Negl Low Med High Severe 0-10 10-20 20-30 30-40 40-100 ESG RATING 7 A AND OUR COMMITMENT TO ESG REMAINS STEADFAST IN UNCERTAIN TIMES WE HAVE LAUNCHED A NUMBER OF INITIATIVES IN H1 2020 TRANSFORMING LIVES ✓ STRINGENT SAFTY AND SANITISATION MEASURES IMPLEMENTED ACROSS ALL OF OUR ASSETS RETHINKNG RESOURCES EMPOWERING OUR PEOPLE ✓ LAUNCH OF CARREFOUR’S THIRD HYDROPONIC FARM ✓ COVID-19 INDUCTION FRONTLINER TRAINING ✓ CARBON NEUTRAL INITIATIVE IN VOX ✓ SUSTAINABILITY E-LEARNING SESSIONS ✓ EMPLOYEE COVID-19 CARE PACKS ✓ LOCALISING SUPPLY CHAIN THROUGH COLLABORATION WITH MINISTRY OF CLIMATE CHANGE AND ENVIRONMENT ✓ MAFers SUPPORT MAFers PROGRAMME ✓ ANNUAL EMPLOYEE WELLNESS WEEK CONDUCTED VIRTUALLY ✓ SEEMLESS REMOTE WORKING IMPLEMENTED 8 H1 2020 Performance SUMMARY OF MAJID AL FUTTAIM’S H1 2020 PERFORMANCE RESILIENT FINANCIAL PERFORMANCE DELIVERED IN H1 2020 Revenue -3% vs PY to: USD 4.7bn Assets -4% vs PY at: USD 16.8bn EBITDA -27% vs PY to: USD 0.4bn STABILITY AND STRENGTH THROUGH DIVERSIFICATION GEOGRAPHICAL SPLIT – 30 June 2020 SEGMENTAL SPLIT – 30 June 2020 By Revenue By EBITDA Others¹ 15% KSA 4% Oman 5% UAE 47% Qatar 10% Oman 4% Others¹ 6% Ventures 3% By EBITDA Properties 10% Ventures -9% UAE 53% KSA 11% Retail 45% Qatar 8% Bahrain 4% By Revenue Properties 68% Bahrain 8% Egypt 11% Retail 87% Egypt 15% ¹ Others includes Kuwait, Jordan, Pakistan, Lebanon, Iraq, Georgia, Armenia, Kenya, Uganda 10 Majid Al Futtaim Properties H1 2020 PERFORMANCE: MAJID AL FUTTAIM PROPERTIES Operational Highlights • Increased our shopping mall portfolio to 27 with the opening of Matajer Al Musalla in Sharjah, UAE. • Completed redevelopment of the group’s earliest shopping mall, City Centre Deira, UAE. • Launched digital platforms such as Marketplace and Trends at Your Doorstep 12 Revenue EBITDA (USDmn) (USDmn) 563 416 397 290 H1 2019 H1 2020 H1 2019 H1 2020 Malls avg occupancy 93% Footfall y-o-y -35% Rent to sales 15% Hotels avg occupancy 37% REVPAR change y-o-y -51% Majid Al Futtaim Retail H1 2020 PERFORMANCE: MAJID AL FUTTAIM RETAIL Operational Highlights • Accelerated our digital offering, enabling 263% growth in online orders Revenue EBITDA (USDmn) (USDmn) 3,966 4,108 H1 2019 H1 2020 • Fulfilment and delivery capabilities bolstered with 3 new fulfilment centres and darkstores established across the region Sales (LFL) • Trained and redeployed more than 1,000 employees from other areas of the business 193 H1 2019 H1 2020 -2% Hypermarket openings 3 Supermarket openings 2 Total stores Online orders y-o-y 14 163 311 +263% Majid Al Futtaim Ventures H1 2020 PERFORMANCE: MAJID AL FUTTAIM VENTURES Operational Highlights Revenue EBITDA (USDmn) (USDmn) 37 • Launched new movie-going experience with VOX Cinemas Drive-in at Mall of the Emirates 350 H1 2019 • 27 new screens added across 3 sites H1 2020 H1 2019 H1 2020 Cinema screens added 27 Total cinema screens 526 Total L&E venues 16 (37) 188 40 Financing Overview GROUP DEBT PROFILE (1/2) All Senior Unsecured financing obligations rank pari passu among themselves Debt Maturity Profile (USD mn) 2000 Capital Markets Bank Debt Majid Al Futtaim Group’s Balanced Funding Profile (USD bn) 1600 74 1200 220 800 400 2.7 Primarily Senior Unsecured obligations at Holding level Majid Al Futtaim Properties 1.7 Primarily Senior Unsecured obligations at Properties level Others 0.2 Primarily project finance with limited recourse to parent Total 4.6 800 19 2020 30 2021 500 53 2022 2023 2024 2025 Notes Majid Al Futtaim Holding 463 1274 1,200 0 30 June 2020 2026+ Majid Al Futtaim Holding Cross guarantees Majid Al Futtaim Properties $1.8bn 3+ yrs 5.4 yrs Undrawn Available Committed Lines Liquidity cover Weighted Average Debt Life 1 USD 0.9BN EQUITY HYBRIDS NOT TAKEN INTO ACCOUNT IN DEBT AND AVERAGE DEBT LIFE CALCULATIONS 1 18 GROUP DEBT PROFILE (2/2) Facilities & liquidity Strong Leverage Metrics 2019 onwards includes impact of IFRS16 4,996 4,775 5 5,000 4,500 4,000 3,000 3.3x 2,804 2,612 3 2.8x 2,500 2,000 1,500 3.8x 3,418 3,500 4 2.4x 2.3x 1,145 1,231 1,152 1,458 2 1,305 1,000 1 % $bn Bonds 12% 0.8 Sukuk 26% 1.7 Total Debt Capital Markets Issuances 39% 2.5 % $bn Drawn 33% 2.1 Undrawn 28% 1.8 Total 61% 3.9 Total Bank Commitments & Debt Capital Markets 100% 6.4 Bank Facilities Less Drawn 500 0 Debt Capital Markets Issuances 2016 2017 EBITDA 2018 Net Debt (USD mn) Funding Risk Management Framework Liquidity Coverage - Months 2019 H1 2020 rolling 12 months Net Debt / EBITDA (times) 31 Dec 30 June Policy/Covenant 2019 2020 0 (4.6) Plus Cash 1.1 Total Liquidity 2.9 Investment grade credit ratings 31 Dec 2019 30 June 2020 18 52 46 Fitch BBB BBB 0.5-3.5 2.8 3.0 Standard & Poor’s BBB BBB EBITDA Interest Cover (x) 1 >2.0 9 9 Total Net Debt to Total Equity (x) <0.7 0.4 0.5 EBITDA from encumbered assets as % of total EBITDA 1% 1% Secured debt as a percentage of Gross Debt 1% 1% Interest Rate Risk - Duration in Years ¹ EBITDA INTEREST COVER MEANS EBITDA OVER NET FINANCE CHARGES (EXCL IFRS 16 IMPACT) 19 MEASURED GROWTH & STEADY DEVELOPMENT PIPELINE TRUE TO OUR COMMITMENT TO OUR CREDIT RATING, OUR TOP-DOWN CAPITAL ALLOCATION APPROACH IS MANAGED WITHIN THE DEBT CAPACITY OF THE “BBB” METRICS AND WITH AN EYE ON PRUDENT FINANCIAL MANAGEMENT MALL DEVELOPMENT PIPELINE UAE RETAIL AND CINEMA PIPELINE CITY CENTRE AL ZAHIA SUPER REGIONAL MALL (SHARJAH) GLA: 136,000 M2 2020 MALL OF OMAN OMAN KSA SUPER REGIONAL MALL (MUSCAT, OMAN) GLA: 142,000 M2 CINEMA SCREENS UAE 5 16 KSA 2 42 EGYPT 9 - OTHERS 1 MALL OF SAUDI STORES 20+ 24 SUPER REGIONAL MALL (NORTH RIYADH) GLA: 321,000 M2 ¹ OTHERS INCLUDES OMAN, JORDAN, QATAR, GEORGIA,PAKISTAN, KENYA, UGANDA, UZBEKISTAN 20 IN SUMMARY • Strong balance sheet • Stable cash flow generation • Best in class corporate governance • Established track record, reputation & brand • Diversified sources of funding A strong foundation Focused on sustainable growth • Focus on diversification • Cost optimization and operating efficiencies • Business performance management Appropriately managing the risks • Top down capital allocation • Stress testing • Country risk management • Defined policies & procedures 21 CONTENTS TABLE OF CONTENTS Majid Al Futtaim H1 2020 Performance Update Appendix • Majid Al Futtaim Group Overview 22 MAJID AL FUTTAIM GROUP OVERVIEW (1/2) GROUP CORPORATE STRUCTURE SOLID TRACK RECORD MR. MAJID AL FUTTAIM (FOUNDER) 99.6% Majid Al Futtaim HoldingLLC Consolidated Financials (USDmn) MR. TARIQ AL FUTTAIM Revenue 0.4% MAJID AL FUTTAIM CAPITAL LLC MAJID AL FUTTAIM HOLDING 7,445 (RATED BBB/BBB) MAJID AL FUTTAIM MAJID AL FUTTAIM MAJID AL FUTTAIM PROPERTIES RETAIL VENTURES ShoppingMalls Carrefour Cinemas Hotels 1044 Finance EBITDA 8,788 8,128 1,145 1,152 2016 2017 9,436 9,573 1,253 1,261 2018 2019 Fashion Communities L&E Enova (JV) Project Management 2015 REGIONAL FOOTPRINT BEST IN CLASS GOVERNANCE PRINCIPLES 16countries 1 • Voluntarily adopted the principles of the Combined Code on Corporate Governance for listed companies in the UK • Strong operating company board structures reporting to a group board since 1992 HIGHEST RATED PRIVATELY OWNED CORPORATE IN THE GCC Rating Agency 1 Majid Al Futtaim Retail closed their hypermarket in Kazakhstan on 30 June 2017 but continue to retain the country head office 23 Rating Outlook Latest Affirmation Date Standard & Poor’s BBB Stable July 2020 Fitch Ratings BBB Stable Nov 2019 MAJID AL FUTTAIM GROUP OVERVIEW (2/2) SOLID FINANCIAL PERFORMANCE ON THE BACK OF A MANAGED GROWTH STRATEGY FINANCIAL HIGHLIGHTS MAJID AL FUTTAIM PROPERTIES (USDmn) Majid Al Futtaim has a proven track record of delivering strong financial results on the back of an effective growth strategy Revenue 1,254 1,223 1,114 EBITDA 1,264 813 814 800 766 710 1,256 MAJID AL FUTTAIM HOLDING LLC CONSOLIDATED FINANCIALS (USDMN) Item 2015 2016 2017 2018 2019 Assets 13,853 14,375 16,081 16,436 17,178 Revenue 7,445 8,128 8,788 9,436 9,573 EBITDA 1,044 1,145 1,152 1,253 1,261 2015 63% 64% 64% 2018 319 2015 65% Revenue 7,049 6,503 6,011 EBITDA MARGIN BY ENTITY (%) 63% 2017 2019 MAJID AL FUTTAIM RETAIL (USDmn) The Group’s ability to combine capital intensive high margin business (shopping malls) with capital light, high volume business (hypermarkets) allows it to effectively manage its growth. 70% 2016 7,662 391 380 330 335 2016 EBITDA 7,622 2017 2018 2019 MAJID AL FUTTAIM VENTURES (USDmn) 60% 50% Revenue 40% 30% 20% 13% 12% 12% 13% 15% 10% 5% 5% 5% 5% 5.1% 2017 MAF Retail 2018 577 492 393 72 51 EBITDA 651 761 87 70 113 0% 2015 2016 MAF Properties 2019 MAF Ventures 2015 24 2016 2017 2018 2019 BUSINESS OVERVIEW: MAJID AL FUTTAIM PROPERTIES GROUP’S CORE BUSINESS MAJID AL FUTTAIM PROPERTIES’ KEY STRENGTHS OVERVIEW OF MAJID AL FUTTAIM PROPERTIES 27 OVER 1.5 MILLION SQM ALLIANCES AND PARTNERSHIPS WITH KEY RETAILERS SHOPPING MALLS SUCCESSFULLY OPERATING ESTABLISHED TRACK RECORD, REPUTATION & BRAND UNIQUE LEISURE OFFERS (Through Majid Al Futtaim Ventures) IN 5 COUNTRIES ACROSS THE MIDDLE EAST AND NORTH AFRICA IN THE DEVELOPMENT PIPELINE IN 3 COUNTRIES ACROSS THE REGION MILLION SQM OF GLA OF PRIME RETAIL SPACE AND EXPANDING 200 MILLION PRIME LOCATIONS SECURED FOR BUSINESS IN-HOUSE EXPERTISE (FULLY INTEGRATED OPERATIONS) 3 NEW PROJECTS OVER 1.5 13 Hotels 11 in UAE 2 in Bahrain MAJID AL FUTTAIM PROPERTIES 180 150 120 90 60 30 0 VISITORS AND GROWING ANNUALLY ACROSS ALL OF OUR MALLS 150% 97% 98% 94% 93% 100% 72% 75% 171 2015 76% 75% 80% 175 186 192 200 2016 2017 2018 2019 50% 0% Total Shopping Mall Footfall - Million Hotels Occupancy 25 95% Shopping Mall Occupancy MAJID AL FUTTAIM PROPERTIES (1/2) City Centre Deira Opened: 1995 , 117k m2 GLA Occupancy Rate : 96% City Centre Me’aisem Opened: 2015 , 23k m2 GLA Occupancy Rate : 92% City Centre Sharjah Opened: 2001 , 51k m2 GLA Occupancy Rate : 99% City Centre Ajman Opened: 1998 , 55k m2 GLA Occupancy Rate : 97% City Centre Fujairah Opened: 2012 , 35k m2 GLA Occupancy Rate : 96% My City Centre Al Barsha Opened: 2016 , 4k m2 GLA Occupancy Rate : 86% My City Centre Al Dhait Opened: 2018 , 5k m2 GLA Occupancy Rate : 71% My City Centre Masdar Opened: 2019 , 18k m2 GLA Occupancy Rate : 77% City Centre Mirdiff Opened: 2010 , 203k m2 GLA Occupancy Rate : 92% City Centre Al Shindagha Opened: 2016 , 25k m2 GLA Occupancy Rate : 92% My City Centre Nasseriya Opened: 2014 , 5k m2 GLA Occupancy Rate : 77% UAE Mall of the Emirates Opened: 2005 , 255k m2 GLA Occupancy Rate : 94% 26 EGYPT MAJID AL FUTTAIM PROPERTIES (2/2) City Centre Alexandria Opened: 2003 , 64k m2 GLA Occupancy Rate : 95% Mall of Egypt Opened: 2017 , 162k m2 GLA Occupancy Rate : 93% City Centre Al Maza Opened: 2019 , 102k m2 GLA Occupancy Rate : 83% My City Centre Sur Opened: 2018 , 16k m2 GLA Occupancy Rate : 93% City Centre Suhar Opened: 2019 , 35k m2 GLA Occupancy Rate : 87% OMAN City Centre Maadi Opened: 2002 , 30k m2 GLA Occupancy Rate : 99% LEBANON City Centre Qurum Opened: 2005 , 27k m2 GLA Occupancy Rate : 99% BAHRAIN City Centre Muscat Opened: 2001 , 69k m2 GLA Occupancy Rate : 100% City Centre Bahrain Opened: 2008 , 160k m2 GLA Occupancy Rate : 96% 27 City Centre Beirut Opened: 2013 , 63k m2 GLA Occupancy Rate : 92% BUSINESS OVERVIEW: MAJID AL FUTTAIM RETAIL GENERATING STEADY CASHFLOWS 311 Carrefour Outlets OVERVIEW OF MAJID AL FUTTAIM RETAIL North Africa and CIS Regions OPERATING FRAMEWORK Majid Al Futtaim Retail aims to capitalize on its strong supply chain and procurement procedures to deliver value to its customers. Over40 New stores planned in 2020 Sales Volume In 15 countries Across the Middle East, Exclusive Franchise Rights for 37 Countries Reinvest Rebates Across the Middle East, North Africa and CIS Regions Purchasing Power Supplier Rebates Majid Al Futtaim Hypermarkets is a wholly owned subsidiary since 25 June 2013 when Majid Al Futtaim acquired the remaining 25% from Carrefour SA. As part of the transaction, Majid Al Futtaim also renewed its exclusive franchise partnership with the Carrefour group until 2025 and extended it to an additional 19 new countries. Low Prices Carrefour charges a sale-based franchise fee and provides approval on new store openings. 28 Good Quality Wide Choices MAJID AL FUTTAIM RETAIL Country TOTAL Hyper Super UAE 33 72 Oman 10 3 Pakistan 7 1 Bahrain 9 4 Armenia 0 2 Egypt 15 37 Jordan 5 35 Kuwait 3 5 Lebanon 3 2 Kenya 7 1 KSA 18 1 Qatar 5 5 Iraq 4 2 Georgia 2 19 Uganda 1 0 122 189 Kazakhstan 1 Georgia Armenia Lebanon Iraq Jordan Pakistan Kuwait Egypt Saudi Arabia Bahrain Qatar UAE Oman Uganda Kenya 1 29 Majid Al Futtaim Retail closed their hypermarket in Kazakhstan on 30 June 2017 but continue to retain the country head office BUSINESS OVERVIEW: MAJID AL FUTTAIM VENTURES COMPLEMENTARY BUSINESSES Majid Al Futtaim Ventures builds and manages value enhancing businesses for the Majid Al Futtaim Group, focusing on selected sectors that are relevant for the wider business in the region. WHOLLY-OWNED COMPANIES Majid Al Futtaim Leisure & Entertainment LLC Majid Al Futtaim Cinemas LLC Provides unique leisure offerings to Majid Al Futtaim malls 526 Majid Al Futtaim Finance LLC Majid Al Futtaim Fashion LLC Credit Card Issuer Business Introduced Visa Cards in 2010 Cinema Screens Across the MENARegion 95 Over 133K Cards in Force JOINT VENTURE COMPANIES JV providing Energy Services and Facilities Management Formed in 2002 (as Dalkia) 30 Stores in 7Countries ROBUST GOVERNANCE STRUCTURE GOVERNANCE PRINCIPLES • Majid Al Futtaim places considerable emphasis on governance and transparency within its operational framework. The company has voluntarily adopted the principles of the Combined Code on Corporate Governance for listed companies in the UK across all areas of its business Strong operating company Board structures reporting to a group Board Set out the principles of Corporate Governance across each of the group’s operating entities and geographies • Majid Al Futtaim has obtained a Strong management & governance (M&G) score by S&P across its universe of rated entities in the Gulf region – one of the two only entities that such score has been awarded BOARD RESPONSIBILITIES Majid Al Futtaim Holding Board The Board of Majid Al Futtaim Holding provides independent oversight to protect shareholders’ interests: 1) Acting as shareholder of operating companies; 2) Controlling decisions related to strategic new businesses / markets or divestments; and 3) Via managing Funding and Capital allocation Operating Companies Boards Each operating company maintains its own Board of Directors responsible for setting strategic goals, measurement of the success of the businesses in achieving objectives and maintaining corporate accountability. Chairmen of the Operating Company boards are members of the Holding Board of Directors 31 MAJID AL FUTTAIM HOLDING BOARD OF DIRECTORS Sir Michael Rake Sir Ian Davis Tariq Al Futtaim Alan Keir Chairman Non-Executive Director Non-Executive Director Non-Executive Director Chairman of Phoenix Global Services and Wireless Logic Group Former Chairman of BT Group and KPMG International Chairman of Rolls Royce andformer Worldwide Managing Director at McKinsey & Company Former chairman of the Majid Al Futtaim Charity Foundation Non Executive Director at HSBC UK Bank Plc Non Executive Director at Sumitomo Mitsui Banking Corporation Victor Chu Lord Rose Luc Vandevelde Philip Bowman Alain Bejjani Non-Executive Director Non-Executive Director Non-Executive Director Non-Executive Director Chairman of FirstEastern Investment Group Co-founder and director of Peach Aviation Chairman of Ocado and Non Executive Director of Woolworths Holding Limited Former CEO of Marks and Spencer plc Founder and Chairman of Change Capital Partners LLP Former Chairman of the Carrefour Group and Mark and Spencer Independent Director of FerrovialS.A Former Chief Executive of Smiths Group plc and Director of Burberry Group Chief Executive Officer of Majid Al FuttaimHolding 32 Former Executive Vice-Chairmanof the Investment Development Authority of Lebanon